C1 Writing Part 2: Formal letter: Complaint

This video goes into detail on the Cambridge CAE C1 Writing Part 2 formal letter of complaint - one of the options for Part 2. Something bad happened and you are not going to rest until you have your revenge. We practise some useful activities, consider strategies to employ to get top marks in the writing criteria, and I suggest how you can improve your writing skills by yourself in a smart and effective way. For any enquiries: [e-mail] - Steve
00:00 - Intro
00:35 - A typical question and what to write
03:37 - How to write
05:00 - Opening phrases and conventions
08:02 - Listing problems activity
10:30 - Complaining expressions
11:30 - Requestion action
13:30 - Giving recommendations
16:13 - Closing phrases
17:14 - Linking words
17:47 - A model answer, analysed
25:11 - Summary
Text: pastebin.com/KYH9gjrV

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