Cadillac SRX cracked Cue Screen removal & replacement 2013 2014 2015 2016 2017 ATS CTS XTS Escalade

[@RodHartzell]

So I replaced my CUE touch screen last night. It took me about 2 hours. Your video was invaluable. I definitely would not have been able to do this on my own. There were parts of your video that I played over and over again to make sure that I was doing it right. In the end, it all turned out better than I had hoped. I was initially very intimidated at the prospect of pulling the trim off and extracting the CUE module, but with the help of your video, it was actually pretty simple. I just thought I'd leave a quick note to thank you for producing this video, and to let others know that it is totally doable. I also replaced my backup camera (different video), but it turned out to be pretty easy as well.

[@luhisslukus]

Fantastic tutorial. Saved me some serious coin. Took about 2 hours or so. Just need plastic trim pry tools (essential), 7 mm socket. Small/medium philips head.. and this video. Thanks.

[@jimgovoni]

Amazing job, only one thought I had; "to avoid fingerprints, wear surgical gloves". Thanks for a great post!

[@VeroBeachNYJets]

I wanted to take a moment and thank you for this video…. I did this repair in about an hour today because of this video. Thank you! 🙏

[@Donkilluminatii703]

Replaced my mom's today. Saved like $500 + thanks!

[@Zeek509]

I want to do this for my cousin but what worries me most isnt taking everything apart, its putting it back together in the right order with the right pieces. But thank you for this video! Gives me confidence to try.

[@mikepittman3977]

Thanks for making this video. Your step by step instructions were spot on. Took me about two hours! Saved me tons of money! Thank you!

[@debjones1627]

Mine just cracked yesterday. I have to take it in for a routine checkup but know it will be an expensive fix through a dealer. Thank you for this video and the Amazon link!!! So helpful!!

[@sdearth393]

Thank you for the tutorial! I was able to fix my screen on my own. Just needed my husband's help to unscrew couple tight ones. However, now my secret compartment isn't working. I can manually force open and close but not automatically. However, I'm so happy that cue screen is working now!!

[@kennithplacencia2800]

Thanks for the Video it took me about 2 hrs to complete this fix from start to finish.

[@jaredcotton5232]

Excellent video you went through every step so that I had no problem replacing my cue screen.

[@TheMan4407]

Thank you! I just had my SRX screen go from a tiny crack for the last year to spreading everywhere! Wasn't sure how costly it would be, but with your video and a replacement on Amazon I am going to attempt myself. Sure beats paying the dealership another K!

[@valeriehoneywell8202]

This was EXTREMELY helpful! We just did ours and it worked perfect!!! Thank you so much! I have my car back!!!!!

[@TheInnerGenius]

Where should I get a replacement screen from?

[@izzsavialvarez8669]

F’n CUE screens got us all feeling this way 😭

[@denomrc]

Hey man I want to say thank you for the video I literally just did my sister-in-law's tell me about an hour and a half but I took my time step-by-step watching your video

[@melissazimmer3208]

It's a miracle! Thank you for this video. I was told by my dealership it would cost me $1800 to replace the system. I drove without the cue purely on principle for over a year. It's like Christmas!

[@fintechrepairshop]

Awesome, Mine is still going strong

[@oscarontiveros5117]

Thank you for making the video, got the screen for 27 on amazon. Just finished, success!

[@gilbertbenavides172]

Thank You So Much, I changed my screen with ease because of your video

[@angelgames63]

Thank you very much, my father and I just finished replacing the screen on my mother's car, your video was very helpful, and we got it done it about 2 and half hours, the trim did not come off as easy as yours did but was able to manage.

[@CUESCREENS]

Nice job on the installation. That giant foam blob in the middle of the screen layers is permanently there because of a dirty manufacturing environment, and is the reason those screens are so cheap. I would have definitely sent it back. If you get sick of looking at it and want to replace it with a higher quality true OEM grade version- shoot me a message for a discounted price.

[@k1n2iee87]

CUESCREENS I ordered mine from y guys! Thanks

[@anwaranfield1324]

If you want the readers digest version of how to do this, this is the person version for you. However, just to get it out it will probably take you as a beginner at least an hour, for 1 there are a few issues, some of the screws just to get it out of the car where not 8 mm but larger. The best way to do it is to take a piece of paper with little bowls and write under the bowls where the screws go. To unhook the 3 wires that connect the radio/monitor to your care, takes some elbow grease if you don't know what you are doing. Once you get it out of the car that's where the real fun begins, it will take you at least 90 minutes maybe even 2 hours to get the 25 plus screws off to actually expose the old monitor and remember........Keep the screws organized (you will have plastic screws and machine screws) Plastic screws are the screws that go into plastic, they are screws, the others that go into the metal are shiny have a dull end and look more like a bolt. If you are not careful you will do what I did and have 1 big pile of screws as if you aren't already overwhelmed. I ordered mine from Cuescreens directly. Their video was life saving in addition you can call the owner directly and he will walk you through it. They offer better monitors that don't have the same gel technology that created the issue in the first place. You will spend a little more than 56 dollars for them but remember you are in this situation because of the same cheap screen that created the problem in the 1st place so to install the same non sense well expect the same non sense to happen again especially if you live in extreme cold and hot temperatures. If you order from them they will send you the tools needed to get into the guts of your car and some small tweezers that you will need to insert the copper cable, you will need your own screw driver and socket wrench. They offer a warranty on it as well as superior screens. It took me a noob/beginner probably 4 hours to do it. I didn't want to mess it up. All i'm saying is don't come into to it expecting to get it done in 1 hour. at least 2.5.

[@CharlesSimFishing]

Thanks for your Video! I used it along with a few others to get the job done and save a pile of $$!!

[@fintechrepairshop]

Awesome

[@k1n2iee87]

Thank you! I have a 2015 and my screen looks just like this. One day it went cold to extreme hot...and my screen started looking just like this. I just got my replacement screen. I can’t wait so I can finally go into my Cue settings etc

[@TheInnerGenius]

Where should I get my replacement screen from?

[@lkjh00on89]

Great video. Much appreciated. What a pain in the a$$. I’m going to have to do this bc my screen decided to start cracking for absolutely no reason.

[@anwaranfield1324]

If you want the readers digest version of how to do this, this is the person version for you. However, just to get it out it will probably take you as a beginner at least an hour, for 1 there are a few issues, some of the screws just to get it out of the car where not 8 mm but larger. The best way to do it is to take a piece of paper with little bowls and write under the bowls where the screws go. To unhook the 3 wires that connect the radio/monitor to your care, takes some elbow grease if you don't know what you are doing. Once you get it out of the car that's where the real fun begins, it will take you at least 90 minutes maybe even 2 hours to get the 25 plus screws off to actually expose the old monitor and remember........Keep the screws organized (you will have plastic screws and machine screws) Plastic screws are the screws that go into plastic, they are screws, the others that go into the metal are shiny have a dull end and look more like a bolt. If you are not careful you will do what I did and have 1 big pile of screws as if you aren't already overwhelmed. I ordered mine from Cuescreens directly. Their video was life saving in addition you can call the owner directly and he will walk you through it. They offer better monitors that don't have the same gel technology that created the issue in the first place. You will spend a little more than 56 dollars for them but remember you are in this situation because of the same cheap screen that created the problem in the 1st place so to install the same non sense well expect the same non sense to happen again especially if you live in extreme cold and hot temperatures. If you order from them they will send you the tools needed to get into the guts of your car and some small tweezers that you will need to insert the copper cable, you will need your own screw driver and socket wrench. They offer a warranty on it as well as superior screens. It took me a noob/beginner probably 4 hours to do it. I didn't want to mess it up. All i'm saying is don't come into to it expecting to get it done in 1 hour. at least 2.5.

[@davidskiby3417]

Funny i bet i knew all that long ryhme ago smarty i didnt know im being supervised wamt to see me tune it as well im smarter than all you actually it takes a big god to not off them all but now you see I created them dear there my puppets they shame themselves everday hahaha so what i was seeing if i can reaplace just top layer thank you for yojr consideration and to pit a cherry on top 5 days I got up meeting her and walked away now why would I do that hmmm smoking mirrors guess who chased me down her so she ran to me like a baby in open arms I can fix false see what levels are they really on not trying to be in a contest of who is bigger god smarter im me always will be nobody can get at me in that aspect of redefining my charachter if you cared so much why not come get at me?????

[@Mr10usdad]

I did mine today. It took around 1.4 hours. It was easy. the hardest part was the trim parts in the car.

[@MartyinPS]

Thank you for your video! have watched a few and you all mention things to look out for and be careful of so going to attempt it myself today. I have a 2013 myself and this is the 2nd time to be replaced. The 1st time it was under warranty but not now and I'm doing it myself. I also bout the tool kit set on line. Looks like you made your own with a printer? Very Cool!! Thanks Again Fintech! 🙂

[@chitownvalable]

Thank you. I saved a lot of money with your video. Very helpfull

[@rayStovall-y6n]

Thanks for the video - I usually break something not this time though

[@blessethishe]

I love how you custimize your key fob. I ordered a similar piece but the back wasn't cut out. So i had to cut it out myself to reveal the nice emblem

[@dkw0101]

So I was wondering if the new screen is still holding up, mine hasn’t cracked but the touchscreen quick working all together

[@brianjones2687]

So I’m curious if mine is what is cracked? It’s not the front touch part nor is it the LCD. It’s seem like it a piece of glass in the middle. Behind the front plastic. Does that make since. So will the part your using cover that.

[@juansanchez-kb4ij]

Is there any type of factory warranty or recall on this screens I have the same truck same year wife’s truck But the screen went crazy on it own no touch pad working

[@fintechrepairshop]

Not that I'm aware of, mine still works

[@mariusbercea3735]

Very good tutorial

[@HaveAGoodDayFk.U]

This just happened to mine out of nowhere. I've watched videos of how to replace it and it's waaay to difficult, tedious, and frustrating for me to do it. So now I gotta pay someone to do it for me even though Cadillac has known about this problem for years.

[@fintechrepairshop]

If was pretty annoying but better then paying $1000+

[@ingvarTer]

Finished mine. Took little bit longer. But not to bad. Had 4 extra screws left 😅

[@BlaineO]

I replaced the Cue but when I plugged it back in, the screen still won't come on. It's totally black as well as the steering wheel. I can control the air but there's no lights on the entire Cue. Nothing about the screen works though. Do you have any idea why it wouldn't power back up after plugging the new Cue up? Thanks for any help.

[@enriqueespino2675]

Very useful video...help me a lot...thks for sharing

[@calicoslim]

Thank you, good video just got finished

[@gabrielbrambila8235]

Thanks for the video

[@ashleydearmitt1864]

Thank you!!

[@oscarontiveros5117]

Awesome 👌

[@jeffmancuso2715]

Thanks this was easy with your vid

[@brianjones2687]

I was sure what piece I needed. It was the glass between the front piece and the actual lcd. And yes this part was the part. It wasn’t just the thin plastic that was in the front. It also had glass behind it and it worked and it worked excellent and I was done in an hour.. and I bought the $32 one and it showed up the next day.

[@IndyGeoff100]

Great video, thanks. How many hours do you think it took you to do this ?

[@AokLocksmiths]

Great video. Thx man !!

[@fintechrepairshop]

thanks

[@alexlachiva]

4:52 doesn’t just “pop off” has 3 screws you have to remove...nice of you to just skip that part of the video

[@andrewovermyer4345]

so at 4:40 he shows where the screws are, he just took them out off camera, so next time watch the whole video close, before commenting.

[@alexlachiva]

Andrew Overmyer no I’m in a hurry I only know one speed when I work...GO

[@digitalmonkiez647]

@@alexlachiva sounds like a you problem

[@MrWhatsgood]

Can we put back radio with out the screen cover ??

[@nick_jacob]

I have the smaller screen in mine and I came into the car one day and it had 5 scratches on it for no reason. I was like, what the heck. They keep growing into larger ones to this day .A replacement is like 350 dollars on ebay.

[@nastynotch8314]

THANK YOU!!!!!!!!!!!

[@benmcdonald5886]

You have the voice of Gale Boetticher from breaking bad

[@HaveAGoodDayFk.U]

That was 10x easier then it looks on my 2013 Cadillac XTS platinum. The video I seen you have to take off everything.

[@darrelldarrell1447]

I'm doing a tesla style radio in mine

[@carlosvans6049]

This guy broke the car in step one! Their are screws that need to be removed before removing the trim! Be careful!

[@calicoslim]

There are hex screws @ the beginning

[@travismoine5425]

Did any body drink every time he said pop?

[@davekeaton4917]

I replaced mine over the weekend I got it from eBay for 30 dollars it really wasn't that hard it looks worse then it is

[@nevalackin4905]

Can you send me link please my Screen shattered on my 14 cts

[@jessicaa7743]

Can you share the link please

[@Milkkchocalate]

🤦🏾.. SOME MORE SCREWS!!!

[@targetedindividualsresearch]

im getting the tesla screen for this car

[@w41duvernay]

I got 1200 bucks for the part of the screen for a 2015 ATS. The labor is going to be $700.