Cafe Oleh Topic: Automated Phone Menus & Customer Service

We'll let you in on a secret: When an automated phone menu in Israel offers an option for English, that's often the only English you'll hear. But with a little preparation and a lot of listening comprehension & patience, you can crack any automated phone menu to any service provider. Learn how to navigate any phone menu, how to get to a live customer representative, and then how to ask for anything -- no matter your level of Hebrew.
Cafe Oleh is a weekly Hebrew class provided by Nefesh b'Nefesh, supplementing your existing Hebrew skills with the words and insights you need to survive & thrive in Israel.
Vocabulary list - www.nbn.org.il...
Register to join us live on Zoom Mondays at 8PM Israel time, and find out more at: www.nbn.org.il...
Questions? Contact us at [e-mail]

[@BuckthornStudios]

Great class. Thank you!

[@ruthlanton1191]

Thank you so much for doing these classes, and for having them available on KZbin! I don't think I've made it to any of the Monday classes "in real time" since my granddaughter was born (in Israel!) over Pesach. Monday I was giving phone support to an overwhelmed new mommy when the webinar was live.

[@martin1453]

Very useful and practical. Trying to make sense of automated telephone instructions in Ivrit can really be a nightmare.

[@joelsteinbergdiabetestransform]

in the us it is now more common for the waiter/waitress to give you a box to rap up yourself. so we generally politely say we would like the leftovers to go. is that not common in Israel, and no need to ask it that way