Call Center Training | What To Expect

This video talks about the experience I had and what to expect in a Call Center training.
Hope you guys enjoy this video.
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[@krnmendez4630]

napaka informative at highly reco neto para sa mga newbie.. first time to watch pero naka ngiti lang ako till end hehe ang good vibes nakakatanggal kaba.. di pa ko hired dahil nag aantay pa ko next and last process ko sa concentrix.. may bago na naman ako na discover na channel..

[@edenumbal1901]

This video brings back memories. I used to work in a call center too back in the philippines. It made me smile coz I can relate. I have experienced everything you discussed. Thanks again for sharing. You are funny. I'm a fan now.

[@pocahoiiitas1578]

Thanks pooo ❤️❤️❤️

[@jesicabalbino5641]

Thank for sharing this! I dunno if it's just me but I can understand you clearly than the other CC employee here in youtube. Keep uploading! 💗

[@pocahoiiitas1578]

Omg thank you pooo

[@jadedalisay5692]

new subscriber here. i always watch u from tiktok. Tomorrow is my first day of training 😊

[@neshapenaranda3700]

Baka naman pede pashout out ng malala sa next vlog marsey juskooo

[@blckpnkroseislifeu6658]

Naeexcite ako lalo para sa training ko hahaha thanks dito 😊

[@pocahoiiitas1578]

Uy! Galingan mooo

[@purpledtv2580]

Nice content! For the next vlog, hope you can share your most memorable experience on your first year as a bpo agent🙂🙂🙂

[@pocahoiiitas1578]

I’ll take note of this. Thanks for your suggestion ❤️❤️❤️

[@landervalencia]

Thank you for the tips! Tomorrow is my first training 😇

[@pocahoiiitas1578]

Goodluck lods!!!

[@landervalencia]

@@pocahoiiitas1578 Huhuhu! Thank you, actually i’m now an employee huhu🥺 It’s been a month since I commented on ur video and i’m so fucking grateful and it really helped me! 💙

[@pocahoiiitas1578]

@@landervalencia wooowwww!!! Galing!!! Dapat mapromote ka rin jan ha. Pero one step at a time 🤘🏻🤘🏻🤘🏻

[@pocahoiiitas1578]

@@landervalencia this is very nice to know. Keep up the good work!!! Message moko sa FB tungkol sa progress mo 😉

[@blckpnkroseislifeu6658]

@@landervalencia waaahh congrats

[@karlaestacio9280]

Pa wash out po idol sa next vlog nyo. 😂😂

[@ryanhernandez4284]

Galing 💓💓💓

[@pocahoiiitas1578]

❤️❤️❤️

[@JustTin2024]

Omggg. Today po start ng training Ko🥹🫶🏻 Medyo kabado hehe😅

[@imyour_moises]

Thankyou for this video kuya..

[@boboyandales3672]

Cool.

[@bellemartinez5644]

I love the content and editing. ❤❤❤❤

[@pocahoiiitas1578]

Thanks bellleee ❤️❤️❤️

[@emilee6583]

Ang galing!! Schoolmate ko yan! Hahaha

[@pocahoiiitas1578]

Hahahahaha!!! Salamat behhh

[@hj2050]

i enjoyed your video!!!

[@pocahoiiitas1578]

Salamat po madammiii ❤️❤️❤️

[@jessicaconsuegra2172]

New subscriber here! Salamat sa tips po.. I'm so nervous waiting for my next process daw, but thank you for uplifting me😘

[@pocahoiiitas1578]

Super thanks po sa pagwawatch!!! Sana naenjoy niyo 🙂🙂🙂

[@Craig77775]

Ia there a possibility that some of the students may failed after training? What's next for them

[@dianejane1579]

Wow, great content! Subscribe nako agad.😃Sana gumawa din po kayo ng video ng mock call script ng account na hinandle nyo before as a TSR.😊

[@pocahoiiitas1578]

Nice suggestion!!! Hehe. Sure po!!! That’s part of the plan. Thanks for the subs and support ❤️❤️❤️

[@rifel03]

Yung kinakabahan ako sa trainer ko sa first project ko kaya nasabi ko na lang 'click the clickable click here' 🤣 HAHAHAHA. Gwapo kasi eh 😆

[@pocahoiiitas1578]

HAHAHAHA!!! Paki kalat sa mga kwork mo bago ako mainis hahaha

[@jazzmeanityTv]

Hiii idollll buti nakita kita sa yt

[@catofficersquad6113]

Ready na ako sa call center,beginner here.

[@vitoysmotovlog.2719]

Hi good day ..,your video help me a lot coz I'm waiting for my 1st ever training ni my life as a call center agent..,and no experience about any BPO or something else like that ..,I am not fluent in English and I really don't have experience about computer..,

[@lindolfaristan6174]

Thank you sir. namotivate ako self. I have upcoming training on next week. hope i can make it well.

[@pocahoiiitas1578]

Hello, thanks for appreciation. Basta lakasan mo lang loob mo. Kahit naman yung may nga experience, dumaan din sa ganyang sitwasyon. Goodluck sayo 👌🏻

[@babaengsusi8004]

Goodluck ❤️

[@lunaastraea4201]

Training ko po next wk, ask ko lang po. May interview parin po ba on 1st day of training?

[@pamelajoycelescano7739]

New subscriber here! Omg start na training ko sa april 19

[@pocahoiiitas1578]

First time mo ba sa BPO??? Hahaha!!! Goodluccckkk!!! Let me know kung ano naganap! Hahaha

[@lixarion1885]

So uh... How was it? Did you passed?

[@bellemartinez5644]

Ang macho ha.

[@pocahoiiitas1578]

Haahhahaha

[@salvajanjustine6667]

Ask ko lang po, ano pong nxt kapag jo na? Sabe kc sakin mag call nalang daw po, then ung nag call mag explain sakin ng req, pero 5 days ago na po iyon?

[@jephersonolleres1598]

Nung nag start po ba kayo mag apply sa call center and sa training niyo po fluent na po ba kayo mag English?

[@indaymarquee1161]

What about chat support or non voice sir can u do an example pls?

[@pocahoiiitas1578]

Hhhmmm we can try hehe

[@altheas.623]

Thank u sa vid na 'to! Super laking help. Sa aug 24 start na ng training ko. My first job

[@alvinramirez4491]

Same with me. Anong company?

[@altheas.623]

@@alvinramirez4491 cnx po ☺️

[@alvinramirez4491]

@@altheas.623 i see. Sa sutherland ako haha kala ko magiging classmate kita sa aug 24 din kasi ako haha

[@rosalynguevarra8631]

Hello kamusta na ngayon ang training mo? Waiting nalang kc ako nang col para mag start na ng training

[@lixarion1885]

My first training is on nov. 8, im so nervous as hell LOL Im going to watch more of your videos so that i will be prepared for my training.

[@momongalich4933]

Did it go well? Mine is tomorrow

[@lixarion1885]

@@momongalich4933 Yes, it did go well. my co-trainees are friendly and my trainer is friendly too!

[@tukidips6820]

how was your year working as a call center agent?

[@lixarion1885]

@@tukidips6820 Going for 2 years in the same company that I applied to, it was good, the stress is common, you can find it in every job that you'll find.

[@carlbonosantiago70]

thank u kuya!!

[@pocahoiiitas1578]

Ahm saan po? Hha

[@toffeecastuera3717]

❤️

[@Jan-fj3kc]

Dhaiz training ko mamaya. Sa kwento mo na e excite ako na kinakabahan shet HAHAHAHAH

[@jaymeefaeldan9724]

Pa kiss daw c Kim Chui. Sali daw sa training.

[@rhodorasantiago8959]

Wafuuu😊 #Juanitaperalta

[@gracezielleminerva]

Nahihirapan pa rin ako sa Pharaprasing at emphaty ko. paano ko to ma overcome huhuhu.. 4 weeks palang ako sa training namin healthcare acct… ako ang pina bobo ko sa lahat nang ka teamate ko kasi failed ako sa 1 and 2 call simulation namin ngayon ang final sim namin feel ko failed pa rin ako… pero im willing to learn naman po kaso nahihirapan talaga ako sa pharaphase at saka sa concern kung ang concern indi ko maasahan nag stuttering ako at d ko alam kung ano emphaty ko… huhuhu please help po…

[@qwertyasdfgh3393]

Same po, may improvement naman po ba at nakapasa ka po ba nun? Kinakabahan ako 😭 same situation po kasi tayo.

[@nadare_44velascon3]

May virtual training is only 5 days why to other companies is 3weeks what is the posible defference of it?

[@pocahoiiitas1578]

The difference might be because of your account. May mga accounts kase na madali lang, while sa iba, maraming scope kaya it’s taking over a month 🤘🏻

[@ejlimcumpao8250]

Sakin kasi 1 month sa process, tapos 1 month nesting. Ayon lang ibang iba sa production.

[@blckpnkroseislifeu6658]

@@ejlimcumpao8250 wow 1 month sa nesting?

[@ejlimcumpao8250]

@@blckpnkroseislifeu6658 opo

[@songsofsong1414]

I wanna know more about the accent

[@JustTin2024]

May bayad na po ba kapag nag ttraining Kana? Hehe

[@duquecarifamae9324]

Bat po d pede i download vid mo🥺

[@harrysantiago5207]

anu company mo ilan days traininf

[@johnreymacindo885]

Huhu sakin Ang dami pa training and test ..Sutherland tho

[@markdennistumbali2658]

Napakadami pala ng proseso ng Call Center. Sa daming iyon, parang napaka imposibleng makapasa.

[@Izaawonderfullife]

2024

[@sassyrabbit9252]

What if seasonal account? Katulad din po ba yan sa training? Sa ka po, after seasonal, possible po ba hindi ma permanent or ma absorb sa ibang account? Im just a newbie. Thanks 😊

[@angeldolfo]

Ako din seasonal account. sa Nov3 palang mag start training thru virtual. kinakabahan kasi NEWBIE talaga ako sa industry na to..

[@pocahoiiitas1578]

Hi Sassy!!! Good question!. For seasonal account, there's no assurance for you to stay with the company right after the project/account ends. You better look for a permanent one if you want :)

[@pocahoiiitas1578]

@@angeldolfo normal lang kabahan Angel :) Kahit saang industry ka naman pumasok, lalo't bago sayo, kakabahan ka tlga. Just believe in yourself. Be present always and ask question if there's something not clear to you :)

[@markanthonycadano6199]

Hello i just wanted to ask if pinapayagan ba nila na merong script during nesting?

[@pocahoiiitas1578]

Depende sya sa account mo eh. Pero usually, oo. Since training pa lng naman, yung practice niyo ay may kasama ng scripts 😅

[@markanthonycadano6199]

Telco account po ako hahaha newbieee

[@pocahoiiitas1578]

Aahhh. Depende kase tlga sya sa account eh. But since nasa nesting ka naman, I guess that’s fine 🙂

[@isaydelossantos820]

OMG RELATE😭 Nakaka 1 week palang ako, grabe kaba ko.🤷🏼‍♀️

[@pocahoiiitas1578]

Jusko, naaalala ko din first time ko, para kong tanga. HAHAHAH.

[@isaydelossantos820]

@@pocahoiiitas1578 hahahaha same! Para akong nilalamon ng buhay ng mga kasama ko since hlos lahat sila may experience na. Well patibayan talaga!💪🏼

[@pocahoiiitas1578]

@@isaydelossantos820 galingan mo na! One step at a time

[@isaydelossantos820]

@@pocahoiiitas1578 salamat

[@pocahoiiitas1578]

Salamat din sa panunuod 🤘🏻🤘🏻🤘🏻

[@markmagundayao5598]

Normal bang di ko agad magets lahat? Napaka dami ng lessons at toooools grabe haha tas virtual pa. 1st time call center ko sa concentrix

[@pocahoiiitas1578]

Super normal. Pero your trainer must do something for you to understand things. Ang hirap namang matapos ng training na halos wala kang nagets. You may have been just a newbie, but that doesn’t mean that it’s your fault to not understand things. It’s your trainer’s responsibility to make things clear to you. Don’t heaitate to ask or tell your trainer that you don’t understand some topics

[@markmagundayao5598]

@@pocahoiiitas1578 thank you, i will!

[@psalmsin5271]

Hahaha 🤣 nakangiti sa LRT

[@mobyakp]

Hi po kuya warren.

[@pocahoiiitas1578]

Hello 😂

[@johnmarkleanko8400]

I wish I could apply to a call center company huhuhu

[@pocahoiiitas1578]

Wala namang imposible, pag gusto mo makakamit mo!

[@ebzortiz6097]

Ako nga ngayon pa lang kinakabahan na dahil sa mga napapanuod ko sa youtube 😅🥺

[@neshapenaranda3700]

Mr. Fooh anu na? 😆

[@pocahoiiitas1578]

Hahahaha gaga

[@melviecnxg5694]

oo nga be natural ang iba kc Over Acting na mag slang pa talaga

[@panahonmalavega3319]

Parang wala akong naputol na maganda sa vlog nto.

[@januy7234]

Akala ko mahirap yun pala super hirap lalo pag tamad ka matuto

[@pocahoiiitas1578]

Totoo hindi madali

[@gretchencalim3916]

Hooooy hahhaha may youtube channel ka pala🤣😅

[@pocahoiiitas1578]

Mashugal na marse hahahaha

[@ejlimcumpao8250]

Apaka lapit mo lang hahaha

[@goodvibes7501]

Kinakabahan ako di ako magaling sa English but knowledgeable ako as computer

[@pocahoiiitas1578]

Yepp, being good with computer will help, but you have to work hard with your communications kase yun tlga ang number one na tinitignan 💪🏻💪🏻💪🏻 kay mo yan!!!

[@goodvibes7501]

@@pocahoiiitas1578 thank you po, medyo hirap Ng onti when it comes to speaking English , but I'm good Naman po in listening

[@pocahoiiitas1578]

@@goodvibes7501 watch ka mga videos about english, movies etc

[@kathg46]

Pano po d ako techy d maalam s computer.

[@krengkels]

Balak kong subukan pero mukang maliligwak yata ako baruk english ako eh 😂

[@pocahoiiitas1578]

Hahahaha. Aside from your confidence, you also need to help yourself out. Watch videos, or find someone who could speak english and speak with them.

[@seaweedg9507]

kaya ko ang indian accent pero ndi q un gagawen😂

[@sarahjaneolayres8827]

Pakipatay po yung tv, wala namang nanunuod. #EnergyConservation 😂

[@pocahoiiitas1578]

HAHAHAHA!!! Hindi kumpleto ang vlog ko pag wala yan ahhahaa

[@eddyquiros5594]

Speak more English not filipine ...

[@pocahoiiitas1578]

Will do next time