Cancun Airport Guide 2023 | Seamless Immigration & Arrival Walkthrough | Trips with Angie

[@dareckharris3729]

I have been searching for weeks for someone to break it down like you did. Thank you sooooooo much

[@TripswithAngie]

How'd you found it helpful.

[@marywnz2no]

Omg thank you so much. This was perfect and to the point.

[@TripswithAngie]

Glad it helped!

[@kanyehess33]

going to cancun in a week this helps a lot with my pre-travel stress so thank you!!

[@TripswithAngie]

Have a great trip!

[@bethanyrose9026]

Heading to Cancun today! This video is super helpful

[@TripswithAngie]

Have a great trip

[@dlee3497]

Thank you so much. This is exactly what i needed

[@TripswithAngie]

Glad you found it helpful.

[@razzaz24]

Simple and informative, thanks

[@TripswithAngie]

Glad you found it helpful

[@robtmoore4218]

Informative and photography of actual airport and NOT YOU..... great, useful tips, Thanks

[@TripswithAngie]

Glad it was helpful!

[@DirtBikingwithDonnie]

Very helpful! Thank you!

[@TripswithAngie]

Glad you found it helpful!

[@garth217]

Just used this last week. The whole process took 2 whole minutes...and that was the 4 people in front of us. The actual scanning was about 40 seconds. Then getting our bags was 90 minutes. The tax is not checked. No one asks if you paid it. I did not pay

[@TripswithAngie]

Look at you law breaker!

[@darrencovar6329]

Great video. Very detailed.

[@TripswithAngie]

Thanks!

[@01MJ10]

Wow thanks so much for sharing this Information!

[@TripswithAngie]

Glad you found it helpful

[@heatherdeshane2210]

We got back earlier this month, March 2024, everything was dead on accurate. We paid our visitation before leaving, this tax is for infrastructure maintenance, as tourism puts a load on the city of Cancun. We had another wonderful week in this beautiful country. Have a happy holiday

[@TripswithAngie]

Great!

[@theral_24karatgarrett]

Did you go with a group or alone?

[@lyoliko]

Thank you so much for the video ❤ helps a lot!!

[@TripswithAngie]

Glad you found it helpful.

[@RB-gt8bf]

Thank you again Angie for the update my group leaves in July. Thanks again!

[@TripswithAngie]

Great!

[@sierrajuliet8718]

Also important, please don't show aggression. We went last December, and so many people were being aggressive, we saw the same people that were aggressive being screened through security. Not sure why people have to be aggressive, but take a deep breathe and relax, traveling is stressful enough for some.

[@TripswithAngie]

Great advice.

[@micahwoolfolk4020]

Did you have to be searched

[@sierrajuliet8718]

The Federales just sent us through to our resort bus, no search...and they were really helpful@@micahwoolfolk4020

[@evadien]

never had aggression from any mexican ever hmm

[@nabilaa1559]

Thanks for this helpful info !!!

[@TripswithAngie]

Glad you found it helpful.

[@JoyRyd68]

Angie you are always so helpful !!

[@TripswithAngie]

Thanks!

[@dewaynewestmoreland3773]

Amazing video. Thanks

[@TripswithAngie]

Glad you found it helpful.

[@deepreley1961]

Thank you!

[@TripswithAngie]

Glad you found it helpful.

[@BigRW]

They're called E gates. I understand there is a QR code on the receipt you get. You're supposed to scan the QR code with your phone and it takes you to a website that has an electronic form you need to fill out. I've heard the system isn't fully implemented yet, though, and, last i heard, they're not even asking to see your receipt on your return trip.

[@TripswithAngie]

I went through the system. You don't need to scan the QR code.

[@BigRW]

@@TripswithAngie I go back in November. I'll see then.

[@staceysimerman2339]

I'm here now. I have the receipt from the E gates as I entered. I have tried to scan the QR code but it takes me to a website that says Service is temporarily unavailable. The Welcome To Mexico Important And Mandatory Notice receipt says you MUST scan the code but it is not working for me. Any other ideas ?

[@TripswithAngie]

@@staceysimerman2339 I didn't need to scan the QR code.

[@BigRW]

@@staceysimerman2339 I would just hold onto it. I don't think their system is fully implemented yet. No one will probably check it when you leave.

[@Jamie.Simpson.]

Flew here last month. Arriving in cancun was a nightmare for our first time travelling. Also children are not allowed to use E gates. Only one line is E Gates. Be prepared to wait a long time for you checked even after standing in line for an hour or more. Departure from Cancun was a much better experience.

[@TripswithAngie]

Yep. I explain about the kids in the video.

[@Jenny-tz5rs]

Did you pay the tax that she mentioned in the video? I saw some people said they didn’t check for that

[@chuckmays3857]

We were there early December 2023 and only 2 Kiosk were open. Before you get in line to go through Kiosk make sure green lights are on. There were plenty of agents available and no lines. Only line was at Kiosks. Have nice trip!

[@TripswithAngie]

Yes. We beat the kiosk line on our last two trips.

[@fjs2871]

Great info Angie.

[@TripswithAngie]

Hi Frank!! Great to see you. Thanks.

[@JackJensenTrader]

Great video! Is this the same for all of the terminals? We're coming in on a charter, which I think will be in Terminal One. Are these the same gates no matter which terminal one arrives at? Or, the same TYPE at each terminal? Because I've also read that custom forms are required at Terminal 2, but not the others. But one encounters customs AFTER going through these gates?

[@TripswithAngie]

No. It's not the same in all terminals. I don't know if Terminal One has kiosks. You will go through immigration, claim your bags, and then go through customs.

[@mohammadasad8700]

Super helpful. Thank you. Wondering if our return flight is from a different Airport, do we still need to pay VISITTAX?

[@TripswithAngie]

Yes. You still visited the area that requires the tax.

[@morganoleary6898]

what happens if you tried to pay the visitax twice and both times and error occurs?

[@TripswithAngie]

@@morganoleary6898 First make sure you are using the right website. Just keep trying.

[@thedoggiehumansquad9478]

I don't recall any tax when I left Cabo or PVR.

[@TripswithAngie]

This video is for Cancun. It's a state tax - not federal.

[@Grandepau788]

I don't remember paying anything prior to my departure or online. 😅 I wonder if there's a way to find out how much I owe 😆 from past trip

[@TripswithAngie]

I think it's too late.

[@Grandepau788]

@TripswithAngie yep, thanks for this video because i probably would not realize i needed to do this otherwise 🤔 . Seems they later began taking action enforcing it months or yr after my vaca according to an article i found after watching. I made sure to pay for my trip this January though 😅

[@tonyh5646]

What happens if you went to Cancun didn’t pay your visitax and got back home with no issues? They never asked me anything not allowing me to leave the airport back home!

[@TripswithAngie]

You broke the law. You didn't get caught this time. Rumors are at some point they may run a passport number match to see who has visited but not paid. I'm not sure how likely that is.

[@evadien]

@@TripswithAngie THAT's a BIG FAT LIE.. it is a gringo trap from what i've been told by locals. Been travelling every year there IT IS ALREADY PAID on within your airport flight DUH

[@Frank_Rizzo100]

Then what? Are they going to have you extradited?@@TripswithAngie

[@TripswithAngie]

@@Frank_Rizzo100 if you want to break the law and try to find out, go for it. I'll follow the law. It's linked to your passport.

[@JT-iv9un]

@@TripswithAngie lol

[@davidng407]

Great video! thanks

[@TripswithAngie]

Glad you found it helpful

[@Jenny-tz5rs]

What do we do with the reciept we get at the e-gates when we departure? Do we turn it in at customs? Or is there a kiosk?

[@TripswithAngie]

Just hold onto it.

[@11thsm]

Can you prepay this tax before you arrive in Mexico? It’s nice to have the admin stuff done.

[@TripswithAngie]

Yes. You should prepay it: www.visitax.gob.mx

[@Mashall8]

From what I understand, if you are a US citizen this tax is already included in the price of your airline ticket.

[@TripswithAngie]

That is incorrect.

[@mikewebb1391]

There is not a system that checks for this payment. Many travelers don’t pay it and are never checked

[@portola45]

@@mikewebb1391 I ain't paying sh@t😁

[@kah4325]

Please clarify using the immigration line “all the way to the left.” I meet all the criteria, U.S. citizen etc. But after a few days in Cancun will be traveling on to Colombia, not returning to the U.S. just yet. Am I able to still use that line?

[@TripswithAngie]

Yes.

[@n4cer252]

I’ve got a passport card instead of the book. Do you know if that works with the kiosk?

[@TripswithAngie]

You cannot travel via air to Cancun with a passport card from the United States. You have to have to passport book.

[@W1lmccabe_]

When u land in the airport is there any X-ray machines u need to take your suitcase through or bags I heard electronic cigarettes are banned in Mexico and just want to know if I’m able to sneak it with me ?

[@TripswithAngie]

Yes. Bags can be searched or x-rayed as you pass through customs.

[@tahusker]

So, for that customs faster lane and the "no kids" part--does that mean no kids under 18? We're going in March and both our "kids" are 21+.

[@TripswithAngie]

Even though they are kids to you, they are adults to the rest of the world. Yes. It means under 18 years old.

[@tahusker]

@@TripswithAngie Great . . . thank you for the amazingly quick response. We've been to Cancun a couple times but has been about 6 years since the last visit. Thank you for the video--the automated customs and visit tax are new since we were there last.

[@TripswithAngie]

@@tahusker Take a look at the lines. Our last two trips the regular line was faster than the kiosks.

[@tahusker]

@@TripswithAngie Sounds good . . . will do. Thank you, again. Will check out your other videos. We're going to Ziva Cancun this time around and really excited. Looks like an amazing property.

[@lorireynolds2065]

Do you know if terminal 4 has security for those who meet the special conditions That would be awesome to avoid the long lines!

[@TripswithAngie]

Terminal 4 has arrival kiosks.

[@knumers]

so when you land in cancun they will no longer be any more searches or security checkpoints ?

[@TripswithAngie]

Incorrect.

[@knumers]

@@TripswithAngie is it just customs or what else is thwre

[@TripswithAngie]

@@knumers The video takes you through all the steps. You may be searched in customs.

[@knumers]

@@TripswithAngiewill you be searched again or just your bags

[@TripswithAngie]

@@knumers You can be searched at any time.

[@michelletucker6731]

Hi. Great video. I'm flying into Cancun from the US via Delta. As part of my ticket price I have paid the Mexico-Tourism Tax (Derecho No Inmigrante). Is this the tax you are mentioning in the video?

[@TripswithAngie]

No. The tax I mention in the video is the departure tax. It is not included in any airline's ticket.

[@michelletucker6731]

@@TripswithAngie thank you for the reply. Yikes, I have also been charged a MEXICO-AIRPORT DEPARTURE TAX TUA (XD) in the amount of $31.90 USD. Guess I better call the airline. Thanks again.

[@TripswithAngie]

@@michelletucker6731 If it was the right tax, you should have received a QR code.

[@TripswithAngie]

@@michelletucker6731 Also - I'm not clear how the airline can help you since this tax has never been collected by the airline. Visitax has always required direct payment by foreign tourists.

[@michelletucker6731]

@@TripswithAngie I reached out to the airline to seek clarification for what I was being charged by the airline. First time MX traveler here. Seems there is a MX departure tax as well as a Quintana Roo departure tax. I get it now.

[@markgarcia5381]

Hi do you know how long the wait times are in December planning a trip in a couple of days

[@TripswithAngie]

I'd love to book your all inclusive vacation. Email [e-mail] if you have a US passport. Wait times depend on which terminal, how many flights are arriving at the same time, and if you checked luggage.

[@jdmed11]

Great video, thanks. I assume a family of 5 with one 16 year old means we can't use the E Kiosks?

[@TripswithAngie]

Correct.

[@Jenny-tz5rs]

I saw to use the kiosk you have to be over 18 years old. Does that mean an 18 year old cant use it?

[@TripswithAngie]

Sorry - it's 18 and up.

[@cynthia-wm5zd]

Hi There, thanks for the video. Can you confirm which terminal this is? From Toronto, using Sunwing, I believe they use Terminal 2 In Cancun. Is this 2 arrivals?

[@TripswithAngie]

This is Terminal 3.

[@kamkarter8821]

Great video. Can the tax be paid at the airport?

[@TripswithAngie]

I did not see a kiosk to pay it when I was there.

[@Soshi701]

Yes

[@michelleg-7]

Not U.K. passport 😢 also been twice in last 18 months never payed the tax

[@TripswithAngie]

Probably shouldn't brag about breaking the law.

[@michelleg-7]

@@TripswithAngie you might want to clarify what you are commenting about the departure tax is included in our airline ticket for most U.K. operators there has also been an environmental tourist tax has been in place since April 21 it was not a legal requirement and on my 2 trips since then I have never been asked to pay it or show anything to say it was payed wasn’t trying to avoid it maybe it’s changed now and they have set up actual processes

[@TripswithAngie]

@@michelleg-7 The tax has been a legal requirement since it was enacted. It is not included in any nationality's ticket. It is also different from the environmental tax. It is a departure tax that must be paid through the website shown in the video. The fact you've chosen to break the law and got away with it does not mean that law does not exist.

[@hiddengem2930]

​@@michelleg-7The one on your ticket is federal tax. The one online is state tax for cancun. This is only if you depart from Cancun airport. For example let's say you arrived at Cancun airport but depart on to Mexico City Airport. You don't have to pay departure tax because it's only at the state level. The state departure tax isn't enforced as of now.

[@michelleg-7]

@@hiddengem2930 I was just trying to make the comment that it wasn’t being enforced but got my hand seriously slapped

[@Sensi919]

Hi, do you happen to know if we need to complete the tourist card online? The Cancun Airport website says we need to complete online. I’m confused because I thought they did away with this.

[@TripswithAngie]

We didn't. I go through exactly what we did in the video.

[@danielsalazar958]

What time did y’all land and what terminal did y’all go do?

[@TripswithAngie]

Terminal 3 around 11 am

[@traze_tank111]

Random thing to note, Cancun’s WiFi is extremely poor. So send texts/do other things before Cancun.

[@TripswithAngie]

Many United States based cell phone plans including Mexico. Always good to check.

[@clintbrewster9282]

Do u have to pay this text on departure

[@TripswithAngie]

You pay online anytime before your departure.

[@clintbrewster9282]

@@TripswithAngie is this mandatory?

[@TripswithAngie]

@@clintbrewster9282 Yes.

[@clintbrewster9282]

@@TripswithAngie thank you

[@TripswithAngie]

@@clintbrewster9282 Sure. You'll likely read online that no one confirms you've paid. It is tied to your passport number so I want to make sure everyone at least knows about it.

[@lizz9317]

Is the visitax the same price for adults and children

[@TripswithAngie]

Yes.

[@antia88ful]

Do you still need to fill out a health questionnaire?

[@TripswithAngie]

No. I cover all the steps in the process in the video.

[@antia88ful]

I’ll look at it again

[@adammisali8524]

Going to Cancun in a couple days for the first time. So for immigration all I gotta do is present my passport no other immigration forms needed?

[@TripswithAngie]

It depends on where your passport is from. If it is a US or Canadian passport, that's true. You may be asked to see the QR code confirming you paid the Visitax.

[@iona5439]

Why do we have to pay tax for a holiday I already paid for ?

[@TripswithAngie]

Because the Mexican government says so.

[@melissaharvey8023]

Are there E-gates for immigration at all terminals? I’m flying Southwest which I think is Terminal 4.

[@TripswithAngie]

My understanding is that Terminal 4 has the egates.

[@Goofballspace]

Is it similar for the family line??

[@TripswithAngie]

No. You meet with an officer.

[@Crufflovesall]

I’ve never paid a visitax. This is new??

[@TripswithAngie]

No.

[@lone._j]

So no need for the travel card ? Like the ffm or fmm whatever it was called ??

[@TripswithAngie]

Correct. That has been discontinued.

[@suzielopes8043]

Other then the departure tax, do we need to complete the travel cards as well?

[@TripswithAngie]

No.

[@doreenlittle1048]

Hello what’s the visit tax

[@TripswithAngie]

It is a tax visitors are required to pay.

[@S.C248]

How much was it total ?

[@TripswithAngie]

@@S.C248 259 pesos per person

[@jan3tte803]

Do i need a tourist card?

[@TripswithAngie]

The video includes all the steps. A tourist card is not one of them.

[@travelcouple12]

Is Visitax mandatory?

[@TripswithAngie]

Yes.

[@hurkulese09]

@@TripswithAngie i visited mexico the last 2 yrs n i dont recall havin to pay this tax but had no problems enterin mexico or leavin

[@TripswithAngie]

@@hurkulese09 You broke the law. You happened not to get caught. It's still the law.

[@hurkulese09]

@@TripswithAngie apparently thousands of people r breakin this law every single day from the responses im seein,never even heard of this tax before utube suggested this video to me

[@TripswithAngie]

@@hurkulese09 That could be. All I know is that it is the law. If you want to break a law in Mexico, go for it. I'm not going to risk a trip to a Mexican police station over $12. But that's just me. I am also generally very respectful of the laws of foreign countries. 1 million people could say they were never asked for a receipt. And 100 bloggers could say don't worry about it. And then one day, you show up at the airport and they are enforcing it and then it's a big problem. I think you should at least know you are breaking a law.

[@RoSE-uy1wt]

What if you’re from Poland and you live in USA but you have geeen card and passport from Poland?

[@TripswithAngie]

It's my understanding that you cannot use the kiosk since you don't have a US passport.

[@HenrikRBX]

Hi, im flying with club med from yvr canada. did you see club med there? i have no idea where my transportation is going to be. Also is the visit tax mandatory? Thanks!

[@TripswithAngie]

Yes. They will have a sign. Yes. Visitax is mandatory.

[@HenrikRBX]

@@TripswithAngie Ok, Thank you!

[@tvv728]

Trust me the airport is terrible now. Just came back. One hour in immigration and 45 minutes for our bags. Airport was filthy and the price for things is out of control.

[@TripswithAngie]

I also recommend carrying on into Cancun. It just takes so long for bags.

[@timmorris8837]

We paid this Visitax in past years( which never got scanned or had to show proof) but this year we went in April 2023 and did not. There were no signs or any personal trying to collect it. So are you saying they have personal actually asking for proof of payment and will not let you pass into security unless you paid this?

[@TripswithAngie]

Nope. Just saying it's the law.

[@Frank_Rizzo100]

So how exactly would any tourist know this without having seen your KZbin video? I've been down to Mexico many times and I have never paid any tax other than the tax that was added to my airfare. @@TripswithAngie

[@TripswithAngie]

@@Frank_Rizzo100 1. Use a travel agent. 2. Read the signs in the airport. 3. Research entry requirements for the country you are visiting.

[@tytessier624]

Do you think me and my girlfriend would be able to go through the kiosks on the left, we meet all requirements, but we arent technically "family" as we arent married

[@TripswithAngie]

Yes. You don't need to be traveling with a member of your family to use the kiosk.

[@tytessier624]

@@TripswithAngie thank you for getting back to me so fast, I really appreciate it :)

[@karakiz1679]

What if your from Australia ?

[@TripswithAngie]

You'll stand in the line.

[@basementtunesentertainment279]

Hello, so are you given 180m days by the kiosk? Does anyone actually ask questions about how long you will be there or affect how long you can stay as a tourist? I had a really bad experience in Queretaro with an agent giving me much less time than I needed. Thinking of flying into a better airport this time.

[@TripswithAngie]

The amount you can stay depends on your passport. If you qualify to use the kiosk, you don't talk to anyone.

[@basementtunesentertainment279]

@@TripswithAngie Thank you. I'm not sure how it will depend on my passport, but thanks for the info on the kiosk. Sounds good.

[@TripswithAngie]

@@basementtunesentertainment279 Mexico has different rules for tourist visas depending on your country of origin.

[@basementtunesentertainment279]

@@TripswithAngie Got ya. Well we will see. Thank you!

[@TripswithAngie]

@@antoniohernandez2148Passport book

[@sandrarosales6985]

How many airports are in Cancun?

[@TripswithAngie]

One

[@meuniermartin]

need e-passport ?

[@TripswithAngie]

Yes.

[@gabrielledennis4103]

Once you get your luggage walk out immediately otherwise you will be hassled by timeshare promoters!

[@TripswithAngie]

I mention that in the video. ✅

[@gabrielledennis4103]

Yes. Thanks. After our first time, we booked transport to the hotel ahead of our arrival. Dreams hotels have very aggressive staff pushing you to get membership upon arrival.@@TripswithAngie

[@evadien]

they ain't that pushy though

[@beeee4249]

Does anyone knows if an American Citizen needs to do a FMM registration?

[@TripswithAngie]

The video includes all the steps.

[@beeee4249]

@@TripswithAngie I saw it all and did not see it

[@TripswithAngie]

@@beeee4249 Then, it's not required. :)

[@alexleary6183]

Cancun Airport

[@TripswithAngie]

Yes. This is the Cancun airport.

[@debbyhewitt5657]

On the tax u have to pay is that per persin or can both be on 1 ??

[@TripswithAngie]

It is per person but you can pay for more than one person on a single transaction as I showed in the video.

[@debbyhewitt5657]

@@TripswithAngie TY

[@evadien]

you do not need to pay those taxes, they are gringo traps. Been travelling years there

[@Fredi-m6l]

I think it is pretty nasty and dangerous to make such a terribly wrong and misleading guide. What you are saying is simply wrong. I went through customs and migration yesterday and it was pretty much the worst experience I have ever had. You are claiming they are occasionally screening your luggage? They checked the luggage of everyone by hand and and looked at all items, touched everything etc. The migration process was a nightmare. I had to wait 3 hours in a q and the officer didn't understand a single word of english. I endes up getting 10 days even though my flight back goes in 35 days. Look at the google reviews of the Cancun airport migration office. Its a horror movie. I was actually lucky. I wish someone would have warned me before. People like you made me have this terrible experience. HOW can you be so irresponsible and make such a guide??

[@TripswithAngie]

I recommend checking the dates of the videos you are watching. The title clearly states this was my experience going through security in 2023. I also recommend booking with a travel agent. I let all my clients know exactly what to expect based on the current conditions. And if you want to make sure the customs and immigration officers only speak English - only go to countries where the official language is English.

[@uknw1952]

I would rather just stay in the USA

[@TripswithAngie]

Then you definitely won't need to watch this video.

[@jenniferobrock4437]

There are fake visitax sites. Which one did you use? Can you share the link?

[@TripswithAngie]

www.visitax.gob.mx/sitio/

[@evadien]

and you do not need to pay them as they are already paid on the plane ticket.

[@kcwins84]

Not true. The airline has nothing to do with the tax. @@evadien

[@Frank_Rizzo100]

Hers is the one and only fake site.