CANON R5 - FIRST WEDDING, OVERHEAT WARNING, SHOOTING STILLS

[@JaxAndTheBeatFox]

Thank you!! Eager to check out my settings after a shoot today left me quite worried with that overheating warning on virtually the entire shoot....

[@holl3308]

I just tested this and it worked! I had the three custom video functions linked to the "overheat" settings 4K120, 4K60 and 4KHQ. I recorded in 8K until the overheat warning started blinking. I then switched to "stills" mode and the over heat light was still blinking. I then disabled my mapping to the three custom video functions and the blinking overheat light went out. THANK YOU for this information.

[@RickyCheung]

Glad I could help. We ultimately need a fix from canon.

[@christiana.2725]

Thanks so much! You saved me a lot of time!

[@RickyCheung]

Which part saved you? Hehe? Glad I can help this community. Thanks for stopping by.

[@billrhea]

100% helped me. Scared the S out of me too. They really need to fix this

[@RickyCheung]

I could be a scary moment but no fear it won't shut your camera off. You should be completely fine shooting stills.

[@thedavidsurowiecki]

Extremely helpful 👍🏻

[@RickyCheung]

I’m glad you found it helpful. Terrifying experience and I want people to not have that happen and hopefully get canon to update this because this beastly camera has soo much potential.

[@erikkessler8396]

This was super helpful, thank you.

[@RickyCheung]

Awesome to help. Thanks for watching.

[@favouritedemon]

Wow man, extremely helpful - thank you for helping me not experince this ultra-weird issue!

[@RickyCheung]

Great to help out the community. I haven’t had it stop the camera for stills but you won’t be able to run video.

[@JaredRibic]

I'm mainly a stills shooter but I also have my C3 (video mode) set for 60fps in case I want to grab a cool slo-mo shot while shooting stills. Didn't realize this about overheating. I plan to get the R3 as soon as it comes out and I hope it solves lots of the 'issues' of the EOS R5. Even when shooting still images without any video at all I've had the *temperature warning icon* show up on both of my EOS R5 bodies. The only way around it is to turn off the bodies when not actively shooting. I've had it happen after only 30 minutes of shooting indoors using the EVF and tethered via USB.

[@RickyCheung]

Same. I keep it as a option for b-roll but I’ve been dealing with it. Primarily a stills shooter but I capture b-roll when I can. I just turn off as well when I know I’m on standby for a bit.

[@mattheword]

I had this same exact issue happen this weekend I was freaking out! There no info on this anywhere that I could find so I’m stoked I came across your video. I thought I was going crazy.

[@stephaneg]

Oh man, you just changed my life!!!

[@RickyCheung]

:)

[@gossedejong9248]

excellent, very smart too!!

[@DavidAntonioPerezBeltran]

I noticed this too while on a shoot i had. There really should be and option for which custom function you wish to assign to it. Hope they fix this in a firmware update

[@RickyCheung]

Yea, I just swapped my C3 to 4k24 but I really want to keep it to 4k120 for b-roll. Never had a heat warning after the change. I hope this wasn't a wedding to freakin you out. hehe. I also hope they fix this in firmware. Thanks for checking out the vid.

[@Goldstar46]

Thanks, Ricky..-... Like you, I encounter this problem a few days ago, and your video is very helpful... Yes, my "REC" button was "Linked" to Custom C3, and when I check the setting of that in the video mode, it was set to 8K... so I set the link to a normal video... My thought?? I did NOT have this problem when I first for the camera, and it seems that it "Might" have crept in between firmware ver 1.0 and ver 1.3.1 which is what I have now.... Just a thought, cause I don't know for sure without going back and reloading ver 1.0 of the firmware ... Your thoughts??

[@RickyCheung]

I still get the overheat video won’t record warning shoot a wedding all day in the heat but again it just warms you can’t run video but your stills should keep kicking. There is a overheat warning remove option in menu too.

[@RickyCheung]

I received the warning pre 1.3.1 but I forget what firmware I was on.

[@Goldstar46]

@@RickyCheung ........ Tks for the feed back BTW, I went to canon support and previous versions of Firmware are not there... I am currently drafting a long tech support question to CPS for an answer to my problem Tks.

[@RickyCheung]

Make it known and hopefully they will fix. May the force be with us 😊

[@bobbybrown5180]

​ @Darrell Holloway Thanks for the info...my warning came on while i was just shooting stills and it freaked me out...it never stopped shooting but was blinking nonstop - I grabbed my backup and let it cooled down...it has only happen one time....Thanks again!

[@RickyCheung]

We need to making this a thing for canon to fix. Good luck.

[@MoniJohnson]

Kinda had a similar situation during a video shoot. No overheat warning, but when recording video in stills mode all my footage was shot in C-log and it took a little research to figure out why. Same deal. I have custom 3 set to shoot in C-log. On another note, why so many dislikes on this video?!! I don't get it.

[@RickyCheung]

Thanks for checking out the video. Scary as hell but we learn. Yes, 4kHQ as well, same as you, I don’t have the need for 4kHQ but it does look amazing.

[@RickyCheung]

I think a lot of the dislikes is from still photographers only they never configured a video C3 to an overheat mode so they don’t believe it can happen, as we have experienced yes it can. I just hope this vid goes out so people know and don’t think this camera is any good. It has quirks like all cameras. it’s damned good as a hybrid camera.

[@MoniJohnson]

@@RickyCheung Agreed! I'm loving mine.

[@ChrisKnowlesTube]

I was on a stills shoot today and my R5 over heated after 2hrs. I have a wedding in 2 weeks and this has me very concerned. Thanks for the video and the sharing the fix. I'm feeling a lot happier now :)

[@RickyCheung]

Chris, download firmware update. I switched my C3 video back to 4k120 with no issues in a full day wedding and I don’t turn my cameras off at all. This should fix your overheat warning. But if you are in extremely hot hot weather that I’m not sure. I shot a full day wedding in 70s.

[@RickyCheung]

I’m running 1.3.1 no overheat warning in stills anymore (yet) for me. Even with my C3 set to a hot video mode.

[@ChrisKnowlesTube]

@@RickyCheung Thanks for a quick reply. I'll update the firmware tonight too.

[@RickyCheung]

Good luck. I think you should be fine after 1.3.1

[@kenantahirovich129]

@@RickyCheung I did get an overheating warning during stills with the latest software while having 1080/120fps at C3. In fact once I created the C3 mode, when switching to stills the timer next to the battery life indicator displays 10:00. Once I turn off the C3 heat video mode, the time changes to 29:59. Thank you for bringing this up! Would have never thought this issue comes from a Custom video mode.

[@yousefphotos]

Thank you very much , very helpful

[@RickyCheung]

🙏

[@The_onthemoons_wedding]

Thank you I shot my first wedding with my brand new R5 I was really upset and worry for 4500 euros camera.

[@RickyCheung]

Thanks for your comment. It’s mind blowing for what canon advertise as a camera and it’s specs but the limitations are there but for someone that does clips like me it’s ok and manageable. It won’t shut off in stills that I know of so you should be ok.

[@wojciechpudlarz3077]

I have it diving in a pool with 29 C water - after about 40 minutes. Underwater I do not have a backup.

[@whereisreem4313]

Great video thanks. I just ran into overheating 10 mins into a photo shoot yesterday (it was about 95 degrees out) started getting the blinking countdown and then had to power down to for 20 mins. I did not set my c3 button (every time I tried I got an "Camera busy" message?) but I did switch my M-F button to swap between 4k 60 IPB mode and photo mode..could this be it? If so how can I fix?

[@LucasPassmore]

Just FYI...i've been experiencing the over-heat icon persistently while on stills. I never switch to video mid-shoot. I've never used video once, ever. And i've never had custom buttons assigned and more so, the video settings have always been on HD (although again i've never once used video). I am never in AF continuous mode. I am not bursting a lot (i'm not a sports or bird photog), and my raws are set to cRAW 99.9% of the time. The camera has never shut down, even during 8+ hours of Ecom. But the blinking becomes intolerable.

[@RickyCheung]

I guess depending on where you live and location where you shoot it could be on all the time. I’m at a hit or miss living in north/east NJ. I’ll get it sometimes, other times not so much. Just something I’m dealing with for now. Make the noise to get canon to fix it.

[@martinekwall4671]

Hi Ricky, thanks for the video! So if one maps the small record button to a non over heating video mode then there will be no over heating when shooting stills, correct? I'm thinking about updating from the R. Saw your other R5 review - great camera in many ways. But this would have freaked me out as well, piuh ; )

[@RickyCheung]

Yes from my research and all the info gathering if you map the record btn to say 4k24 that warning should not even come up in stills. I changed mine and I have not hit the warning yet. I basically reversed my setup to C3-4k24 C2-4k60 C1-4K120. Thanks for watching and the support. It’s a really amazing camera for a hybrid shooter. I hope they fixes these little things with firmware.

[@martinekwall4671]

@@RickyCheung Thanks for your answer! Ok, good to hear that the work around makes the camera not over heat in the stills mode. Good tips. I shall also change it to the reverse so I get used to it when getting the R5 and keeping one R. Yeah, they have some work to do on the firmware.

[@RickyCheung]

You sound like a hybrid like myself. I want to shoot stills and just hit the rec btn but I want 4k120. Mentioned in the vid you can map m-FN to C3 and supposedly it won’t get a warning but I have m-FN map to something else. Basically we lost a btn if we do this. Good luck.

[@martinekwall4671]

@@RickyCheung Yes I am : ) Thanks, cool!

[@MoniJohnson]

@@RickyCheung Keep in mind 4k24 HQ can still overheat. I haven't had the need to shoot in HQ though.

[@dryrainwetsun]

Thank you 🙏🏾

[@ricardodacosta.]

Happens to me too. I’m torn off but still show up

[@RickyCheung]

Try changing the video C3 mode custom to something else like a non HOT mode.

[@ricardodacosta.]

@@RickyCheung yes if I clean c1 c2 c3 mods salve will be ok but Make no sense have this mane if I can’t using but mistake for 4K camera

[@RickyCheung]

It not as great as a hybrid solution but it’s ok for the content I create but I’m more photo than video as of right now. I could see it being frustrating if I was the other way around.

[@poldivina27]

Do you think it will overheat at 4K 60p even with IPB compression with the new 1.3 firmware?

[@darlingtonjonesimagery9247]

Okay so I watched the entire video. I actually had previously mapped the m.Fn button in the same exact way that you suggested, 4k 24, 60, 120p However, my record button was left as record. So what are you saying? I need to switch to m.Fn to record and the record to C1,C2,C3? Will that fix the overheating issue in stills only mode?

[@RickyCheung]

So the C3 for video is linked to the record btn. Any video mode that overheats linked to that C3 in video even if you are shooting stills will initiate the ⛔️. I read a work around if you need is to link C3 to m-fn for a hot video mode and the warning should not turn on. I really hope this helps and canon can fix this.

[@darlingtonjonesimagery9247]

@@RickyCheung I had m.Fn at 4k 120 set to C3 and it overheated yesterday at the wedding. The camera was very hot to hold as well. I will try just setting C1 and C2 modes to 4k 60 and 4k 120 respectively and see what happens.

[@RickyCheung]

Ok so I’m that case yea set C3 to 4k24 and you will be fine. I basically reversed my c1 4k120, c2 4k60 and C3 4k24 (non-hq)

[@RickyCheung]

It overheated or just got the overheat warning?? The blinking overheat??

[@darlingtonjonesimagery9247]

@@RickyCheung yah just the blinking SO I ran some tests and set the camera to interval photograph mode and never once did I get the overheating warning now that I did your settings C1 - 4k 60 C2 - 4k 120 C3 - 1080p 60

[@PeterBak]

I think it not only tends to overheat in 'photo-mode' but it also seems to burn trough batteries like crazy ?! if you have custom C1, 2, 3 set in video mode ... anyone els got the seem feeling ?

[@RickyCheung]

I think firmware 1.3.1 has fixed this issue. As for batteries, I think the biggest battery drain is setting 120hz for EVF vs the standard 60hz EVF.

[@PeterBak]

@@RickyCheung I need to download this then ... I’m still on the previous version

[@RickyCheung]

Give it a go. I switched my video rec button back to 4k120 and I didn’t get the heat warning on a full day event (photos) and I never off my cameras.

[@danielhallmedia]

That’s really interesting regarding the button link! I’d of been freaking out, shooting a wedding and seeing that pop up! One fix I would like to see on the R6 is allowing the EVF and hdmi out at the same time!

[@RickyCheung]

EVF or LCD? I think the LCD can along side with HDMI out.

[@danielhallmedia]

@@RickyCheung you can in video mode, not photo mode though! Which would of been quite useful for a couple of KZbin vids 😁

[@RickyCheung]

Yea I’m trying to figure out how to do that. See my R5 review, I jimmy rigged a smallrig clamp to my phone and used the phone to record my LCD. Lol.

[@danielhallmedia]

@@RickyCheung I’ve literally done the same thing! Praise to the small rig arm! But I used a raven eye as a wireless feed to the phone 😂 not ideal! But yeah I think that is the solution! And then a go pro on my chest for back up 😅

[@darlingtonjonesimagery9247]

I was wondering if I'm the only one with this issue. Shot a wedding yesterday and same thing happened to me. Plus the camera was very hot to hold. I'm disappointed by this camera.

[@RickyCheung]

Heat seems to be normal on the r5 especially with a CFexpress card in the slot. They run hot in general.

[@mondayhappens]

User error never has been a issue for me

[@RickyCheung]

Set your video C3 to 4k120 and shoot in stills you’ll hit the warning, I’m sure of it 100%.

[@mondayhappens]

@@RickyCheung yeah just be smart and change it to something other than 4K 120 that warning won’t show less distracting for stills Lets be smart not the opposite we know what causes it switch it my guy

[@mondayhappens]

Or do you need a firmware update for common sense

[@thelumenmedia]

Double thumb up if i could!

[@RickyCheung]

Thanks for your feedback. It keeps me going. :)

[@leshsl4482]

👍👀

[@drkadrkadjon]

Thank you! I had this happen so quickly shooting stills and was so angry. Actually I still am - this is 4000+ Eur camera

[@RickyCheung]

Yea, you can simply change the video mode on the C3 to something that doesn’t overheat and you should be ok. Or just remove the overheat warning in menu. This will only prevent you from running video but stills should be fine.

[@RickyCheung]

Tell me about it. Really is “the” most expensive camera I’ve owned but for me I’m still primarily a stills shooter video second so I’m dealing with :)