imageCLASS Wireless Video for Windows (MF735Cdw, MF733Cdw, MF731Cdw, MF634Cdw, MF632Cdw, LBP654Cdw)

[@michelleseeds4918]

I'll never buy another Canon. This printer has been a headache from the start (not to mention the touch screen home button has always been broken..) This video helped a lot with setup. Thanks much.

[@cil_tv]

They couldn't have made it more complicated. It would be great if the printer could just connect straight to the device via bluetooth or something instead of taking half an hour to set up.

[@theryanwitski]

If you download the cannon app you can just connect directly and print.

[@KoAm-1974]

I've always have been Canon user since Inkjet days, but this is so bad. BestBuy Gig guys can't help how to reset...called them, says must go to store,, now have to call Canon, the wait time is 45 min....

[@KoAm-1974]

@@theryanwitski not the reason invested money and use the wireless feature, lol

[@nonamehi]

This printer works so well but the settings are a frigging nightmare >:(

[@AT-gi6me]

This was one of the easiest instruction videos I've ever seen in my life. Thank you

[@TheDarkPreacher]

@Canon can we please get proper instruction on how to make this printer act as an access point so other wireless devices can connect to it? The owner's manual says it possible but the instructions just do not work.

[@CanonUSA]

Hi, Alex! If you've already carried out the instructions in the manual and have had no luck, our US-based tech support team will be glad to walk you through it. Give us a call weekdays at 1-800-OK-CANON (1-800-652-2666) for free help. We look forward to your call!

[@sharahwanaun]

So so helpful thanks....but have to say without this video it would have been a nightmare setting up my wireless Canon printer (MF635cx) as opposed to my previous HP printers

[@DanielBlancoLopez]

Thank you ! It worked perfectly!

[@arloaksu6421]

PLEASE HELP. At time stamp 4:24 my printer never shows up and I am doing everything correctly. What do I do?

[@CanonUSA]

Hi, Arlo! If you're following the instructions in the video and you're not getting the same results, our US-based imageCLASS support squad will be happy to help you with that. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@akrammaraqa2445]

Can you please make a video to explain how to use SCAN TO EMAIL function Thanks

[@CanonUSA]

Hi, Akram! Thanks for the video suggestion. In the meantime, you'll find information on how to scan to email in your printer's instruction manual. Hope this helps!

[@difidon]

Did you ever figure this out?

[@Maralyssa]

@@CanonUSA NOT REALLY!!! Your manual SUCKS! I have been trying for hours. heyjacks made a video that I thought was gonna work, but nope. PLEASE MAKE VIDEOS ON HOW TO WORK THIS PRINTER!!

[@lindatongyou6701]

It's user friendly step by step. Got it right at first time. Thank you

[@williamhiciano394]

Van the printer be on wifi and the pc connected with a Ethernet cable ? The printers does not appear in the list

[@CanonUSA]

Hi, William! Canon imageCLASS printers are designed to use only one connection method at a time. If you use an Ethernet cable, your printer will stop using Wi-Fi during that time. If you need help figuring out the best networking configuration for your imageCLASS printer, our support team will be glad to provide it. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@akrammaraqa2445]

Thank you for this video You help me to know the default password

[@mrappleseed2396]

Why tf is this so complicated

[@babykanga11]

How do you get your PC to find the printer when it is connected to wifi? Cannot install the driver if it cannot find the printer.

[@CanonUSA]

Hi! If your computer and your printer are both properly connected to the same network, they should be able to see each other. If you've followed the steps shown in the video and you're still unable to get your devices to communicate, we recommend calling our US-based support squad at 1-800-OK-CANON (1-800-652-2666) and they can help you figure out what might be going wrong. We look forward to your call!

[@denise2534]

What do you do if windows 10 s mode will not let you download the drivers?

[@CanonUSA]

Hi, Denise! If you have administrator rights on your computer, you should be able to install drivers and software. If you're using a computer in an office environment, we recommend contacting your IT team for help. Otherwise, you're welcome to call our US-based support squad for guidance at 1-800-OK-CANON (1-800-652-2666). Hope this helps!

[@scottc6012]

Followed but the scanner says connect to computer. Video never mentioned scanner

[@CanonUSA]

Hi, Scott! If your setup isn't going exactly as shown in the video, our US-based support squad will be happy to help you tie up any loose ends. Give them a call at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@mzjuicygq06]

Can this print 110 cardstock?

[@mmitchellhouston]

Yes, it prints that thickness without any problem. It even prints cardstock on both sides, however... don't do this until after you confirm that the paper and printer work correctly on a single sheet.

[@mzjuicygq06]

Mike Mitchell thank you very much

[@barbarat5729]

Reading the comments and already regretting my purchase.

[@CanonUSA]

Hi, Barbara! If you need any help with your Canon imageCLASS printer, our support team will be glad to help you with it. You can reach our team weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@barbarat5729]

@@CanonUSA Yeah I work weekdays. I went to bed exhausted and frustrated after trying to set my printer up last night. I have a college degree and a bit of common sense. This printer set up is ridiculous. I actually found a couple much more useful videos from other users.

[@donnacabot3550]

I'm having a memory full error/ skip error pop up. Cant print. Help. Please

[@CanonUSA]

Hello Donna: You may want to try the troubleshooting steps on page 654 of the manual. Here is a shortcut: Canon.us/5r3hz. If you need additional help, contact our support agents Monday - Friday at 800-652-2666. We hope you find this helpful.

[@gilbertoantoniokuchavarria8182]

Hello, I bought an image class mf735cdw and I want to configure the scaner to my email via my home wifi, and it sends me the following error (the email options are not configured in the REMOTE UI) AS I CONFIGURE THE UI, YES I DO NOT HAVE WIFI BY IP OR WHAT IS THE IP TO ANNEX TO THE UI, USER AND PASSWORD

[@CanonUSA]

Hi, Gilberto! If you don't have a Wi-Fi network available to you, your imageCLASS MF735Cdw can communicate with your wireless devices directly by putting the printer in Access Point Mode. Your printer's manual has step-by-step instructions on how to use this feature, or you can call our US-based support squad for live help at 1-800-OK-CANON (1-800-652-2666). Thanks for choosing Canon!

[@mohammedaziz1502]

can you tell how can reset printer setting MF634Cdw

[@CanonUSA]

Hi, Mohammed! While the imageCLASS MF634Cdw does not feature a universal reset option, many of the printer's individual functions--such as printing, copying, faxing, etc.--feature their own reset command. Check the options for each function to find its "Reset" command. If you need more information or are unable to find the "Reset" command for any function, we recommend checking the unit's manual or contacting our US-based support squad at 1-800-OK-CANON (1-800-652-2666). We hope this helps!

[@mohammedaziz1502]

@@CanonUSA so how can I use the manager login because it's password or username required I don't have any username or password

[@KoAm-1974]

Finally got it done. Called Canon (after waiting for an hour on cell phone, no call back sys...), the default password didn't work for me, and there is a certain combo key tricks and need Canon password, to bypass all Admin stuffs. Phew,,, this sucks big time, as I have been Canon printers from dot matrix printers and loved my Canon camera, less expensive than Nikon, lol.

[@wisemanmushayi5436]

Good morning. Am still failing to connect after punching the network password. A message pop up, " Could not connect. Check the PSK settings". please help

[@CanonUSA]

Hi! If you haven't already done so, please make sure that you're using the correct network and that you've verified your network credentials. Our US-based support squad will be happy to help you if problems persist. Give them a call weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!

[@j.erikcalderon6747]

Horrible software, make it user friendly!!!!

[@erikatanner43]

A simple video on how to get the scanner to work would be great- 2 hours of searching and still can not scan-This is why I bought my MF644Cdw and I find this ridiculous that it isn't easier than this- still not able to scan

[@CanonUSA]

Hi Erika. Take a look at the How-To Videos for scanning at: Canon.us/zrgc4 If you're still experiencing scanning issues, access additional support options from within My Canon Account at: canon.us/account

[@khangraw]

:l I can't install the driver for my printer - Color imageCLASS MF735Cdw. It keeps saying "could not install the printer/ scanner driver, please re-install"

[@CanonUSA]

Hi Duy. Our imageCLASS technical support team can help get those print drivers installed. Monday-Friday 10:00am to 6:30pm ET, at: 1-800-OK-CANON (1-800-652-2666) We're here to help!

[@khangraw]

@@CanonUSA How does it work? I mean you guys will come over or we gonna work through Teamviewer or something like that?

[@CanonUSA]

@@khangraw Hello again, Duy. Our technical support team can be contacted by calling them directly at 1-800-OK-CANON (1-800-652-2666). They are available Monday-Friday 10:00am to 6:30pm ET.

[@mohamd7025h]

how can i connect MF643cdw ??

[@CanonUSA]

Hi, Mohammad! The model you mentioned isn't supported by Canon USA. We recommend contacting the Canon company that supports the country or region your printer was intended for. You can find them by visiting canon.us/globalsupport and clicking on the map. Hope this helps!

[@mohamd7025h]

@@CanonUSA i did open this link, but i need like this video steps to connect my printer, i don’t know which driver should i use, hope you can help me. Thank you

[@oldplinker49]

These MF printers are the most annoying 2:29 to connect I’ve ever had the displeasure of owning!

[@dianacarolina1394]

Thank you

[@arulefx8]

thank you very much

[@Daijakake]

Yeah, Canon should just stick to making Cameras...

[@stacyhoehne4251]

Can you PLEASE EXPLAIN HOW TO PRINT 4X6,5X7 PHOTOS! I just spent 600 dollars and can't get it to print a 4x6 photo🤬

[@CanonUSA]

Hi, Stacy! Canon imageCLASS printers are specifically designed to print documents. To print on photo paper, you'll need an inkjet printer like what you'll find in our PIXMA printer line. Check out our selection at canon.us/kygbv Hope this helps!

[@ahersrater3282]

If you are still having a problem and use gmail you need to make some changes on your gmail account.

[@ahersrater3282]

It requires you to disable the two step verification and also allow less secure apps.

[@Maralyssa]

I cannot find out how to scan something and email it. I have tried reading the manual, watching people's tutorial videos. It finally scanned, but when I sent it it said there was an error (no error number or name) and it printed a page that just said error. I don't want it to print confirmations either. Why can't you make this stupid printer user friendly???? What a waste of A LOT of money!!!!!

[@CanonUSA]

Hi, Lynnette! We can understand your frustration and we'll be glad to help you with this feature. You'll find step-by-step instructions on how to set up this feature starting on page 85 of your printer's manual. If you still need help, our US-based tech support team can lend you a hand. Give them a call weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to working with you!

[@Maralyssa]

@@CanonUSA as I said, I read the manual. However; Thomas (on your support team) helped me over the phone. Evidently google made a security change after you wrote the manual. You really should have more videos to help people. Reading manuals is too overwhelming for a lot of folks and in my opinion, your manual is not easy and a little confusing.

[@cornerstonecommunitychurch8739]

@@Maralyssa do you remember what they told you exactly??? having the same issue!! Please help!

[@thefuture1053]

I would advise everyone not to buy this printer as it is the lightest printer I have ever had

[@GUSTUBOOO]

2019, still making connection this stupid, i wasn't expecting this, wow. Come on Canon!!!!......, Set up wireless lan? yes... Make printer look for networks.... Show networks... select network, enter password.. done...

[@CanonUSA]

Hi! We can understand your frustration, and getting your imageCLASS multifunction printer to join your network should normally be as easy as you described. If you've followed the steps shown in the video and your printer's instruction manual and you're still encountering problems, our US-based support squad will be happy to help you at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!

[@GUSTUBOOO]

Oh, tx for your reply, but its working,, this video was very good help, to make it all work. :)

[@shanecurran2877]

this machine is such a pain to set up in general

[@CanonUSA]

Hi, Shane! If you still need help setting up your imageCLASS printer, our support team can help. They're available Monday through Friday at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!

[@jeannettebrewer8848]

I am ready to trash this printer,. The screen hardly work, it takes me over and over to get to the function I need. I click and click and nothing happens-- Difficult in any aspect.

[@CanonUSA]

Hi, Jeannette! If you need help using your imageCLASS printer, our US-based support team is just a phone call away. Call us today at 1-800-OK-CANON (1-800-652-2666) and we'll help you straighten out any problems you're encountering. Hope to talk to you soon!

[@robertj.4152]

Such a complicated printer...call weekly lol but still a great product

[@nabilnathir]

Most complicated printer

[@CanonUSA]

Hi, Nabil! If you've got any questions about your Canon imageCLASS printer, our US-based support squad will be happy to answer them. Give them a call weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!

[@gabosiemon01]

This is the worst printer I have bought as of right now! I have it for 6 months and the problems have been non-stop! DO NOT RECOMMEND

[@CanonUSA]

Hi! Our support team is ready to help you with any problem you might be encountering with your Canon imageCLASS printer, and if you've only had it for 6 months, your factory warranty should still be able to cover it. You can reach our team Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We hope to talk to you soon!

[@gigiluvsu11]

This is bs.

[@CanonUSA]

Hi, Gigi! If you've followed the instructions shown in the video and you're having trouble getting your imageCLASS printer set up on your wireless network, our US-based support squad is standing by at 1-800-OK-CANON (1-800-652-2666) to lend you their expertise. We hope to talk to you soon!

[@joshuaadams6283]

Thank you