Set up Gmail on Canon imageClass Printer / Scanner

Getting your Canon imageClass Printer / Scanner set up to scan documents and send them to or from your Gmail account can be a maddening process. After spending an entire day researching and FINALLY getting things to work, I decided to make this video to help others. This video shows an MF733CDW printer but the process is essentially the same on all imageClass multi function printers.
Watch this follow-up video for the settings you need to change in your Google account to allow 3rd party app access. • Scan to / from Gmail -...
If this helps you, please subscribe, like, and leave a comment. That is the only fee I ask if I saved you some time.

[@BrandonRa]

UPDATE*** Google no longer allows “less secure apps” You must first set up Two factor authentication on your Google account under security settings. Then go back to your google account and go to app passwords. Then generate a password. Then go to your Email settings on the printer settings like he is on the video and enter that password instead of your google account password.

[@ufixit]

Great information. Thank you. I'll check it out and update the video.

[@Iomega311]

This worked great! Thanks!

[@ctsishawn1]

Over 2 hours trying to figure out these settings thinking it was a compatibility problem. I thankfully stumble upon your comment. You Sir, are a hero! Thank you!

[@sunil270]

Thank a ton brandon.

[@rachellefriedman-canzoneri9230]

Thank you! Got it to work!

[@slvrdelight1214]

This was IMMENSELY helpful. I was searching everywhere for these steps and finally got my scan to email function to work. Thank you. For anyone still having issues, make sure you watch the follow up video. There is an extra setting you have to change in your gmail account itself.

[@dburkemail]

Dude, you have done a great service to humanity. There is a special place in heaven reserved for you. Canon, you need to learn a lesson from 'heyjacks'. He has shamed your instruction manual. Thank you.

[@sanjivkumar-lv3bx]

you said it bro!

[@heatherriggs4401]

I have spent numerous hours on the setup on this printer. I have setup many machines and printers and never had this much trouble. You have to be an IT professional to understand it all. After this video and the help of comments below on adding an app specific password, I was finally able to use the scan to email function. Google no longer allows you to use less secure apps if you utilize two step authentication. This was difficult! Thank you for this video! I dont know what Canon was thinking!

[@jeremypbecker]

You sir are doing the whole world a favor by highlighting the port issue, for which I cannot find a reference to anywhere in my 700 pages of documentation. Maybe also a shout out to remembering to "turn on allow less secure apps" for gmail sign-on as well as that was an issue I found when I could finally communicate with my account. Great video, very helpful

[@marirome3317]

Hello. If for some reason your browser says something like cannot access remote ui or something similar instead I recommend making sure both devices are connected to the same wifi first and then going to Menu--> Management Settings--> User Management --> System Manager Information Settings--> System Manager ID and PIN, and you can set up those there. This happened to me and it resolved the issue :)

[@joemalik1229]

Thank you for posting this. I don't comment on KZbin often, but you deserve a big kudos for helping the entire community. Have been trying to figure this out on the official help forum for an hour and your video solved it in 5 min. Thumbs up!

[@popaki9484]

Glad it worked for you. May I ask if the email client you used to set up your PC initially was google? It wont work for me because i used MS Outlook email to set up laptop. So weird

[@ricardoreche]

I lost 2 hours trying to set up my printer's email server's until watching your video! So, I got exactly the video's length to get everything working! thanks!

[@stevestayen7717]

Thanks for making this video. Please keep it alive, I have referred to it numerous times over the years. I purchased that scanner for this option. Guy that sold it to me said “Cannon Support will help you set it up”. I called Cannon Support and they said “we don’t support that”. You have inspired me to do a help video as well, just on a different topic. Thanks again.

[@ufixit]

Its always great to hear that I was able to help someone. Best of luck with your video. I started this to help others. It has grown to the point I’m a little money from it. Good karma I guess.

[@jonathanwhite3937]

THANK YOU THANK YOU THANK YOU.... I have been trying for YEARS YEAAAAARS to get this working.... I watched your video (after countless others) and my scan to email works for the first time in a very long time!!! YOU MADE MY DAY!!!!!! THANKS

[@ufixit]

Comments like this make my day!! I'm glad I was able to help.

[@facet4business763]

You are a saviour! Literally the only video/instructions on the internet (including Canon sites) that shows how to set this up easily. Bravo!

[@hobbes2330]

I cannot thank you enough .... 4 hours on the phone trying to get a representative, another 3 hours having tried finding different solutions... didn't know I need to be an engineer to figure out how to scan.

[@ryanchristophernunes5005]

Thanks so much - love when people help others by showing them how to do things. I was on the phone with customer service for 60+ minutes and just decided to google around and came across this - thanks!

[@duffleice9040]

Sir, I can't thank you enough. I've spent many hours trying to figure it out, but changing the port was never on my mind (as well as the option being in a whole different menu). Such a relief, thank you.

[@philippeletourneau4968]

Finally find clear instructions to set up this printer and scan. Why can’t Canon just explain it properly in the first time!!!

[@mdavto6888]

Setting up proper SMTP port actually works for other mail servers than Gmail. As long as you know port number of you email provider and check boxes according to this video - it will work for you. Good job, author!

[@homeswithty664]

You don’t know how thankful I am for you sharing this . Had my printer 3-4 years now and have yet to been able to scan to email . This will now save me so much time running to the office just to scan ❤🎉

[@vincentlapadula9685]

After 4 hrs of trial and (tons of 801) errors...My life is once again worth living! Thank You

[@rogerscubadiver]

Awesome! I spent 4 hours of my weekend connecting my Canon to Gmail and it wasn't until I came across your video that told me to change SMTP port to 587 that I finally got it working! Thanks a bunch for sharing

[@dileeshks]

You are a genius. Seriously Canon guys cant explain anywhere the need to change the port

[@AufAchseMitKatze]

I bought mine two days ago and thats exactly for how long i was trying to set up the scan to email function. I tried it by the original manual and several websites that explained - but none worked. Today I found you on KZbin and what should I say.. IT FINALLY WORKS !!! Thank you for explaining so very well! I just would like to add one thing about GMAIL : It first didn't work and I was already disappointed, because I exactly followed your video, BUT I received a email from Googlemailthat a " not secure app was trying to login to my email account and they have blocked it.. WELL I just allowed access to that so called App which was obviously my printer and then it just worked PERFECTLY ! I can't leave without sharing my very very positive experience about your tutorial!

[@aimeedavison3428]

Did you have to allow access to all low secure apps? Or did you find somewhere to add the printer as a safe app?

[@theangelashen]

You have been the only one to be able to help me with this. I still can't get it to scan to USB, but being able to scan to email is such a relief. The manual is not as helpful as I thought it would be. Thanks again!

[@JBSchwandt1]

Thanks so much! I don't think I would have even figured it out on my own. Amazes me that the OEM's don't make simple type of videos like that for their customers.

[@KatieT441]

Hi 👋 you changed your channel name, you were under heyjacks before. You saved me from having a mental breakdown a few years ago when I was trying to set up this scanner! A million thanks to you!!!

[@ufixit]

Wow. You have a good memory. I didn’t realize anyone paid that much attention to my little channel. Thank you for the feedback. I love hearing from people I was able to help.

[@MunkerLifeFilms]

Canon really does not explain that an email address has to be used for setup sending from the printer. And it is really complicated for most people who don't know all the codes and where to look in the settings. This should be made simple in a setup screen! Thanks for the video. Also, note that gmail now requires a special password for such processes, and it needs to be set up in the Google account security by enabling 2 step verification first. Good luck. I hope I don't need this function because I just got tired trying to fix errors.

[@BrandonRa]

Yes canon is absolute garbage where half the features don’t even work.

[@nickraczyk9162]

HALLELUAH !!! An absolute perfect video: slow and deliberate explanation of an otherwise complicated process. This video and the additional step of “Allow Less Secure Apps” did the trick. Took me couple extra minutes to locate app setting, but i did find it ... and now I’m scanning! Thanks for your most helpful video!

[@lmn222002]

Forget these haters...i would cover up my IP address too..better safe than sorry....also helped me with my MSN account....appreciate you posting the walkthrough!!

[@gilberthale7777]

Kudos! I have only done the setup with Port 587 and the other checkbox options. I am about to test. But, I wanted to thank you before even testing as I am pretty excited about the possibility the Scan To Email feature may actually work now. It has been years since I have done any email setups, and I was hitting the wall knowing I used to know all this stuff pretty well. Thank goodness for KZbin, and for folks like U Fix It Garage. I know I enjoy posting my own little KZbin How To videos for vintage Mustangs and Shelbys. It is nice to know others literally around the world have seen them and found the information useful. I can't imagine how my life might have been different if I had these tools available to me as a kid. No complaints, as things have gone well in my life. But kids under 18 will never know what it is like to go to a library only to find out the reference book you need to use has been checked out by someone else - as an example of how nice it is to have Wikipedia. Internet changed everything, and Google has placed a vast population on a much more even playing field when it comes to finding and access information.

[@MoinTim]

6 years ago this was correct and miraculously it's still a great advice today when I wanted to set up my i-SENSYS MF650C Series printer! Thanks so much and shame on Canon making it so troublesome...

[@fcbrc]

You are to be commended for your clear and concise video! I used it on my recently purchased MF634CDW Canon Image Class printer and went without a hitch AFTER I changed my GOOGLE Gmail account setting under to Security to "less secure app'. Thank you very much!!

[@leshun27]

You rock sir I spent over 5 hours trying to figure this out. Then I came across your video. Thank you!

[@ufixit]

Absolutely! Glad it worked for you

[@davidfillmore208]

Worked perfectly. Thank you so much for making the video. You saved me a ton of stress and from having to navigate useless manuals. You are right, so simple to do, yet the manual is so useless. Thank you, thank you, thank you.

[@ufixit]

I'm glad the video helped. Thank you for the comments.

[@Arizonad54]

Perfect! Canon should pay you for this video!!

[@jillreid4016]

I agree - this was most helpful and Canon should pay him! I'm glad that I read the comments though as I do have 2-factor auth - so I needed to generate that password on my google account and set it in place of the gmail password for it to work properly. Maybe heyjacks can update the description with a quick caveat about 2-factor authentication settings.

[@lexiaxton]

Agreed! Thanks so much heyjacks! You're a lifesaver :)

[@kimwoo6092]

Thank you Sir! Instructions so poor from Canon so lucky to have found your video, set up in minutes and also thanks to the rest of the commenters for the "Allow Less Secure Apps" tip as well.

[@marianherceg7178]

great job guys! i installed my printer according to your video in just 3 minutes! before i was struggling with the original canon manual for more than a hour without any success. thank you!

[@cynomoon]

This is by far THE BEST tutorial I found to get the Scan to Email function to work properly! Thank you!

[@chrisa6120]

Its December 4th 2020 yes I know bad year, but this guy just saved My friend an me some major headaches.

[@ufixit]

Glad to bring a little ray of sunshine in these trying times. Stay healthy and optimistic. Better times are on their way. Do something kind for a stranger there a lot of people in need right now.

[@BryantAvant]

It's just a local IP not public. You didn't need to cover it up.

[@madman432000]

I was thinking the same, plus 99% of other people could have the same IP address for their printer, possibly.

[@xxxNEROxxx]

I'm Japanese, but I was very troubled by the complexity of setting up this Japanese product. I couldn't solve it by contacting support, so I gave up, but I was able to solve it with this video. I appreciate it very much! !! It was also translated into Japanese, so it was very easy to understand and it was helpful! !! thank you! !! By the way, if you have set up 2-step verification, you need to create an app password.

[@msgoueli]

This is like the first time I've ever commented on a video. THANK YOU SO MUCH. Canon's instructions are dog meat. I really struggled with the port settings! That is what got me! You are the man!

[@ufixit]

I'm glad I was able to help.

[@michellemartin679]

Thank you for this! I've been frustrated for MONTHS trying to scan to email on my printer. Canon should have your video on their website as a tutorial!

[@danielmajor1015]

Crazy how complicated they make this. Thank you very much for your help!

[@seandor]

If you're running into issues still. You need to setup an "app password" in your Gmail and use that as your Gmail password in the printer setup.

[@zsoltderek8997]

Correct. It took me hald a day until I've found the reason why I could not set this up using the password of the mailbox. If I read your post earlier.. :)

[@lorigeadelmann3748]

Thank you. This resolved my problem. However, I agree with the comments about how ridiculously complicated Canon has made this process.

[@mpurintun]

You're a champ! Fantastic, easy method and worked the first time. Seems to me that IF your "scan to email" is not setup, Canon should have a "walk through" menu where you fill in the blanks and it "remembers" the settings and puts the "send to" person in the address book.

[@Michaeldsurney]

Thank you so much for this video. I would not have been able to scan to email without it. I have been trying for months to get the emailing scanning to work. Each time I would get fed up and then give up. Canon's directions were useless. Your video was on point! Thank you!

[@ufixit]

Glad it helped. Thank you for the feedback.

[@octoruss]

Holy cow, thank you so much for this!! There is no way I ever would have been able to figure this out without it

[@caitlyngauthier5030]

This in combination with the follow up video on how to change email security settings worked like a charm! Thank you so much for charing!

[@ufixit]

Thats great. I'm glad it worked for you.

[@49er510]

Thanks A LOT FOR THIS VIDEO! I almost threw the damn printer out the window trying to do this. They need a more user friendly setup process.

[@ufixit]

That's for sure.

[@jenniferbond3887]

Thank you!!! I could’ve never done without your video. And I agree with another comment - I had to unblock gmail as well to get the emails to come through. But truly appreciate the video. 😊

[@rakeshtk1183]

Best best explained youtube video I ever seen.. Really helpful...

[@geovaniserrano7931]

Hello how are you I’m still getting an error saying can’t connect to server after doing everything you said any idea what it could be

[@g2gcyaa]

Good lord I would have NEVER been able to figure that out without this video. THANK YOU

[@GhizLob]

Great video. As someone mentioned below in the comments, remember to TURN ON Less secure apps in order for it to work with gmail. Thank you a lot

[@Ken-jh4bt]

The video was clear, to the point, easy to follow and kept me from tossing the printer from a tall cliff. Two things I don't understand: 1. How did you find out how to perform these steps, and 2. Why does Canon have zero useful information in the operators manual?

[@JohnSmith-eu9iy]

Thank you for the video was great and i needed the second video to finish the gmail setting on my printer. If the video was only one will be even better. I will recommend this video to every chat and forum for Canon Printers. Thank you one more time

[@ufixit]

Thank you for the feedback. I appreciate you sharing the video.

[@glenadams8585]

Great video! This worked perfectly and I have the MF642CDW model. The setup and menus on these models are not intuitive an this saved a lot of hunting around. You definitely want to set up a new account if you are going to scan for email. Given that you have to ask Google (or likely other major email providers) to lower their authentication standards to accept outgoing mail, you don't want this on your main email account.

[@sefex222]

Thank you. You helped me during a time-sensitive event.

[@ufixit]

Great! Glad I could help

[@raghuuky]

You deserve a free printer from Canon. You saved my evening.

[@ufixit]

Your kind comments are payment enough. Glad I was able to help.

[@lindseybailey8396]

YOU ARE A SAINT! Thank you so much I would have NEVER figured that out without this video.

[@fuegodiego9455]

Thank you! I have went at this so many times that I really hate to admit it. I thought, no problem! I'll just go to the printer's touch panel and add my email address and everything will work as easy as setting up mail on an iPhone. Not the case! Your video tutorial led me right to that lil rascal. You're the man! Canon should be ashamed of themselves...

[@Mark-xy2lr]

This was awesome, worked great, i just bought a Mf642CDW ,saved me some grey hair. Thanks for the video.

[@h-bo123]

Glad I skimmed through the comments to get some additional needed info, but nonetheless, great video! Just what I needed to get me going on the right track! Thank you!

[@conceitedcarol]

i was about to pull out all my hair trying to figure this out and all i had to do was follow your instructions of changing the port number to 587!! thank you!!!!!!

[@markgardner1988]

Wow. This was soooo helpful. I could never have figured this out without your very informative video. Thank you. Thank you.

[@projectexecution4u795]

Awesome video! I would have never figured this out. Also if you have a Mac you can bypass/shortcut finding your device IP address go to Settings----->Printers and Scanners----->Options & Supplies-----> Show Printer Website

[@donnaellingsworth364]

Thank you so much! These instructions plus the 2-step verification work around described below were godsends!

[@andreyv1]

**JUNE 2023 UPDATE -- The "app passwords" screen is now under Security > Click on 2 Step Verification under "How you sign in to Google" setting > scroll down to the bottom and you will see "app passwords"

[@krystalseeley8341]

After reqching out to Geek Sqayd numerous times, I just want to say Thank you so much for posting this information! Thanks to this video, your update from June. I was able to finally fix my Scan to Email issues. I appreciate you so much❤

[@tusharnayyer951]

You do realize that your Private IP address has no use to anyone trying to hijack your network. No point hiding your IP address.

[@Marybethtucker07]

I would have NEVER been able to figure this out on my own. THANKS!!!

[@ufixit]

You are very welcome. Great profile picture. You look like a happy person.

[@TorontocondosOrg]

Thank you so much for this video. I also had to do the "Allow Less Secure Apps" to get it to work completely but this helped big time!

[@brendaalarco6428]

Thank you soo much, I was searching and working on this the entire day. So glad I found your video.. Thank you!!!

[@ufixit]

You are very welcome. I'm glad the video was helpful.

[@TheCardonainc]

Thank you for both your videos on this topic. I have an older model where I had to pick SSL as TLS was not an option yet for that model. The port number, 587 worked fine for my 2013 model MF8580CDW.

[@bobdupar3189]

Thank you so much! Extremely helpful! Thanks for taking the time to do this! You're right, it's easy but not intuitive. And, there's nothing out there that explains it

[@ufixit]

Glad to help.

[@cosmothemagician3896]

holy crap what a pain to find this info! YOU ARE THE MAN! My hero. doug, below, says there's a special place in heaven for you... I agree.

[@williamloucks2715]

Thanks, used a corp email but your simple guidance saved me time.

[@TommyRosati]

Awesome sir. Thank you so much for posting. **Everyone needs to ALSO see the below comment that points out the Gmail update!** That extra step NEEDS to be done before this process will now work.

[@limbicsys7]

Thank you so much for this. I could have been digging in the menu forever to find the port settings.

[@oneBoredFish]

Can always tell when a menu was designed by an engineer and not by someone who actually uses the product 🤣

[@cynthiaross6896]

Thank you for this great video. I held Canon's phone line for one hour and 20 minutes today just to hear, let me transfer you to Tier II. My next task is working on the Google blocked on emails coming from the printer. Let me figure this out. LOL

[@TrishySixx]

I had everything set up correctly and still couldn’t figure out why it wasn’t working after having this printer for over a year!!! And it was all because of the port number thank you!!!

[@ufixit]

You bet. That port number took me like 10 hours of googling to figure out. It is the whole reason I made the video to hopefully save others the frustration.

[@Leadloose]

Thank you so much, had my 743 printer and always wondered how to get that set up.

[@dys3945]

FINALLY!!! answers that I needed and straight to the point. Thank you!

[@ufixit]

Great! Thank you for watching.

[@barbarat5729]

Right off the bat my printer is asking for the system manager log in ID. No clue. Ok. Got that part. On to the next hurdle. I could cry right now with GRADITUDE!!!! Thank you, thank you, thank you.

[@ufixit]

I love replies like this. I am so glad you got it working.

[@TheRamonrojo]

Gold star for you buddy. Man these instructions are garbage. Thanks for helping me fix an issue that's been dogging me since getting this printer on Friday. I needed to restart the printer for the settings to take effect.

[@shauste]

Outstanding tutorial. Works for the mf743 like a champ!

[@ufixit]

Fantastic! Glad I could help

[@heidi324]

OMG, you saved me from ripping out whatever little hair I have left!!!😀

[@RECHSgriffins]

Thanks for the easy to follow video guide!

[@kpeters9620]

Oh my gosh, I would have NEVER figured that out. Thank you!

[@ufixit]

Absolutely. It took me about 8 hours of searching to figure out that port setting. It was maddening. I'm glad you found it helpful.

[@bewinters]

Bless you for posting this video, even in 2020 relevant! Happy holidays!

[@ufixit]

Happy holidays. Good riddance 2020!!

[@samw275]

THANK YOU! This video was easy to follow and so informative.

[@ufixit]

Thank you for the complement. Glad it helped

[@tongyoul]

Thank you so much, great simple steps, easy to follow and got what I need right first time watching your video.

[@kanu683]

fi you can't get pass the username pin portion, you have to set up a 4 digit pin within the printer and use that to continue to the canon page.

[@Paulo_Fernandes_Rio_Brazil]

You rock my man! Thank you! not a beginners printer setup.

[@krismaroney]

Wonderful tutorial. Thanks so much for helping me set up scan to email. YOU ROCK!

[@robertdonatucci4934]

Wow! after many many attempts at getting my Canon MF642cdw to send me scans through/to my Outlook email, I stumbled across this helpful video, thank you so much, Port 587 for the win!!!

[@ufixit]

Ya, that port thing almost drove me to drinking. Now I just drink for the fun of it.

[@joneizinger4439]

Thank you so much for the help!! You made my day getting this email going for me!

[@ufixit]

That's great!! Did you watch the Gmail security settings video also or just this one? I'm just curious if the follow-up video is helping with the security and 2 factor authentication problems a lot of people were experiencing.

[@difidon]

Thank you, that was perfect!! Canon owes you big time!

[@MarkusMottl]

Thanks for the hint about where to configure the port! Google users who have turned on two-factor authentication like me (recommended!) will have to generate a new password for their printer. That was the last step I needed to make scanning to email work from my device.

[@keithlawrence8080]

How do you do this. I am still having a problem with this.

[@MarkusMottl]

You have to go to the security settings in your Google account and create a fresh app password. Then copy that password into the password field for SMTP authentication in the printer settings as described in the video.

[@stampedebasketball6877]

Also after you have changed these settings you must turn your printer off and then back on so that your printer recognizes the changes that you made

[@oneBoredFish]

Other settings maybe but none of these require restart. Mine worked immediately.

[@CurtisBowers]

Can you update now that Gmail has stopped letting less secure apps? My Gmail account is no longer working for my Canon scan to email.

[@joshvelte1990]

Any luck with this? I'm having the same issue.

[@KangKodos1]

See my post

[@KangKodos1]

@@joshvelte1990 See my post

[@firmmerskin9717]

me too!!!. damn...Krash i canot see your post, just post here. Above? Where.

[@KangKodos1]

@@firmmerskin9717 try this video kzbin.info/www/bejne/m4mmmaFrqK6LbdU my post describing this was deleted but i believe this is the same or nearly the same thing.

[@chrisdyck5225]

DUDE thanks so much. I would of been on the phone for hours trying to figure that out!!!

[@rajhundal3957]

Thi video has been a LIFESAVER! Thank You!

[@naroberts5597]

I followed the 2-step authentication factor along with the app password. I really wish this all worked for me. Still getting TX Report Error. Anyone else struggling?