Programming the Carrier Infinity Control

[@erinkourelis7430]

Purchased: August 2023 - still works GREAT!I kzbin.infoUgkxxsUnXhGsSJLim_XnMHyQK0u3XVaW-CGn live in a studio and during the summer it gets scorching hot - really old building with no ac units. I can’t express how EASY it was to install. This unit has been a life savior during the summer and some days during other seasons where it can still be a bit warm at night. In this small place is my friend, a husky, poodle mix and myself. We need AC - lolI don’t use the dehumidifier option - I’m not sure if it will leak in my house, since I did not install the small draining hose that came with it. May look into it late but I don’t worry about much humidity in the apartment. I don’t understand why the negative reviews since all things mentioned, I personally did not find issues with. Definitely worth it!

[@summerhaag1898]

*Works great **Fastly.Cool** compact and Easy to install*

[@francescofratini5291]

*Great with keeping my 1st floor **Fastly.Cool** . Had a little struggle getting it to sit properly in my small window but once I got it situated it works perfectly.*

[@mehriasabet9051]

I have a question on the bottom left side period day it shows on hold , how can I get red of on hold .

[@masmcg]

I just want to manually control my temperature at all times. How do i do that? I hate this auto program crap.

[@blueviserion]

Press Hold and then it'll be manual control all the time.

[@cookiebailey4895]

@@blueviserion how do you lower it 2 degrees? Is that zny of tge extetior hard buttons ot all programmed? I am a guest

[@blueviserion]

@@cookiebailey4895 pressing the down temperature button will get you down 2 degrees temporarily. Then it reverts back to the programming. To override the programming, press Hold first and then press down 2 degrees.

[@logginlocos9023]

One of the worst thermostat we have ever had. Hasn't worked properly for years.

[@rgruenhaus]

Mine has worked as expected since 2007 installation!

[@Harris9517]

I know this video is old. Does anyone know what model this thermostat is?

[@randomcanadaguy]

There's different revisions but the model is basically systxccuid01

[@bradley4741]

Is there a "MODE" on all thermostats? I would like to lock the program so it cannot be changed.

[@chriscaramanica223]

Is there any difference between Carrier Infinity Thermostat model # SYSTXCCUID01. AND SYSTXBBUIZ01-A? Model year? Features

[@nicestrat]

how the heck do i get this thing out of heat mode? turn off????

[@cuzz63]

How does it know when to change the filter?

[@nsideguy1]

This Infinity control has been upgraded to a newer model called the Infinity Touch (WiFi & non-WiFi model). It is backwards compatible. Thank you Tim Perry.

[@HenryWilson-q5g]

I have a 2011 Infinity thermostat and I want to know how do you cancel the schedule feature? I don't want a schedule in the system. Thanks

[@MS-gu6zc]

You mentioned cold weather. What if I am in a hot and humid climate with single pane windows? Low or high humidity?

[@susheelsood]

Lot of times, thermostat shows 78 F. But it is cold in house. I raise it to 80 F. Furnace does not kick in. If I raise it to 85 F, Furnace kicks in 20 minutes later. Sometimes, Furnace kicks in 1 minute and sometimes after 20 minutes. Technician says there is nothing wrong. Furnace is only 7 years old. What is going on? Please reply.

[@HenryWilson-q5g]

I have an Infinity thermostat , 2011, and I want to know how to cancel the "schedule" feature.

[@SergeantKeeganisback]

I want one temp for all days is their not a hold button for that

[@NattosoupStudio]

I can't seem to enable the scheduled mode on my units either. It's kind of frustrating to see a schedule button which just doesn't do anything on either thermostat.

[@geffreyacosta8821]

Same here I press it and nothing. 😒

[@NattosoupStudio]

@@geffreyacosta8821 I figured it out. You have to hold the "Advanced" button for 10 seconds which puts you in super user mode essentially. From there you can get error codes, stats, and enable features like scheduling. Then the schedule button will work.

[@geffreyacosta8821]

@@NattosoupStudio Had a repair done on my HVAC system and for some reason it won't stop running even desired temperature is reached. Have u experienced this before with yours?

[@NattosoupStudio]

@@geffreyacosta8821 No. But I know you can alter the minimum time for HVAC to run and the deadzone temperature (how much + or - off the desired temp for it to keep running) in that super user mode. If that were happening to me, I would just cut power to the thermostat at the breaker, see if that helps, then turn it back on and see. If not, the relay on the AC may be messed up. I'm no technician though.

[@geffreyacosta8821]

@@NattosoupStudio ok thank you

[@samanthafranklin3667]

When I push the schedule button, nothing happens - I read in the manual that the programming option could be turned off, but how can I turn it back on to set a daily schedule?

[@bakermancoquitlam]

how do you get the screen where you can set what temperature the heat pump works? it is an advance set up feature that i accessed a long time ago

[@raysarroca7070]

I have Carrier Infinity, installed 2008, the thermostat display light turned on by itself & won't turn off. Before, the light automatically turns off after a few seconds after touching the buttons. This is the first time this happened. I was able to turn it off by pressing on the "advanced" button but the same issue happens very often. How do you stop this issue from recurring? Is it an indication that something is malfunctioning?

[@fUjiMaNia]

Does anyone know who to test my humidifiers water pump to see if it's working properly using the settings in this thermostat? I remember the tech installing the unit did that but I don't know which setting it is.

[@LeslieJones-Bennett]

How can I increase the air conditioner. It's 85 degrees in the house. Help

[@LaraHerron]

how do you just turn the AC on?

[@hycho8925]

Is there a reset button???

[@lidawang7374]

We want to get another one to replace the existing one because it turns very yellow. The AC and thermostat were working fine.The AC guy came and didn’t know how to put the existing thermistor back and he said he needed to test the system. He said maybe the furnace is broken. My partner said everything is good but he is not at home. I told the AC guy to stop and he left. Then my partner came back and put existing thermostat back, now it shows malfunction. Anyone can suggest what to do next

[@williamsburgfarms7904]

My control thermometer says Hold System how can I remove that note

[@Know-Tree]

Can I use this as a HRV controller , Pleas advice my current controller does not have timer

[@jerrinevarila9441]

What if it just turns off for two or three hours in the afternoon

[@alenebidwell9591]

I could not get the fan to come on the screen as is mentioned in the instructions. Right now I set it manually and run it on high during high humidity. However, in the mornings when it is cooler the blower will run on high cooling the house down and turning off. But, in the afternoon when it is much hotter outside I cannot get it to run on high. Humidity builds up in the house because the air is not circulating fast enough and the blower fan is running on medium even though I still have it set to run on high. It runs and runs and runs and does not cool the house down. The inside temp slowly rises even though the AC is running nonstop. What is the problem?

[@ljv2094]

How do I run a non- communicating AC condenser on this system

[@insum9868]

to unlock or lock press and hold Zone and Fan buttons at the same time for 3 seconds

[@chrisli4467]

Does anybody know how I can change the temperature setting from Fahrenheit to Celsius?

[@woodworkerdwc]

our main screen light stays on all of the time. It is in the bedroom. It used to shut off once you closed the drop down door. How can I fix it?

[@logginlocos9023]

woodworkerdwc We have the same issue. On top of that, now the temperature constantly reads 75°F. And as of the last few days, it automatically switches to A/C from heat settings.

[@backrack01]

My set humity for HEAT max is 45%. It's really dry in here and the windows are crap. My wife's hands are cracking and I haven't seen my skin this dry in a very very long time. So, I set it to max (45%) on manual. My unit also says 'Sens Error' and before I changed my heat humity to max the unit said my indoor humity was at 47%. Guess my question (s) is....am I doing anything wrong? Anything right?

[@5646karen]

I wan to know how to get to batteries

[@kkandretti]

It has no Batteries in it -- gets power from the Main Unit where ever it might be mounted at. to reset it just pull off the wall and plug back in... I am looking for a replacement for mine -- a different model.. :) most all my buttons have ceased to work anymore - i had to drill small holes into the side by each button and i use a tooth pick to operate the buttons now LOL ....

[@rajin2koonjbearry622]

My thermostat keeps 'detecting "indoor" and then "outdoor" unit. I get a message - wrong configuration, max BTU is 48K instead of 60K btu. I do not have a way to change from 60K btu to 48K btu. HELP

[@roydavies9001]

Great vid except you are silent on actually activating the scheduled mode... my times and days and temps are inputted but how do I tell the tstat to resume the programmed schedule?

[@lidawang7374]

made a mistake. My existing thermostat looks really old. I want a newer looking one. My AC and thermostat has been working fine. Today the AC guy came, he didn’t understand the AC requires only carrier thermostat. He says the furnace might be broken. He opened furnace and then told me the fuse is broken. After he finished, he couldn’t put my thermostat back together. My partner came back and put it back then my thermostat shows system malfunctioning. The AC guy said I now need a whole new system. I don’t trust him any more. What is the best way for me to find out why it shows system malfunction

[@maryannplano7927]

we just purchased a home with this system. the previous owners were very good at keeping booklets on everything in the house. However, I cant find one for the thermostat. It is blank without any display.. Does it use batteries? If so, how do I install them? If not, how do I turn it on? Could have used a little heat today.

[@TheRosa63]

button on the side says off press that to turn it on, even when off it displays the time and day and outside temp, if it is not on check your electric panel to make sure a breaker is not set to off/middle. we have one and it is causing all kinds of trouble now. thank goodness it did not happen during winter.

[@ronrobbins8570]

my infinity stat reads no communication between compressor and stat: indoor fan comes on Ok but not the compressor : compressor checks out OK just says no communication how to fix

[@kkandretti]

Best you call a technician -- there is an electronic control board mounted outside and inside -- could be either one of those.

[@mikethelma]

@@kkandretti I had that problem and it took a technician to fix it. It turned out to be a broken wire leading to the heat exchanger outside of the house.

[@kkandretti]

Is there another brand of Thermostat that would replace this one?

[@JSBselvas]

@Carlos Xavier Lique , why even respond, with an answer like that?

[@rishabohri275]

bruh

[@charq61]

We have a "System Malfunction" on our read out. We need a definition to troubleshoot. Our "mini" manual does not help. Any ideas? Thanks in advance.

[@alh1908]

I want to change liter reminder to yes. How do I do that. You don’t explain how to change that.

[@frittsro]

My thermostat broke how can I get a new one asap I am in Hillsboro Oregon

[@TheUberLag]

I'm confused as to whether or not this system has an auto turn off feature. For example, whenever it reaches your desired temperature it'll automatically shut off until it reaches a temperature to turn it back on.

[@rgruenhaus]

It does that and you can also set it to hold a set temperature until you clear the hold and it will turn on and off whichever heat or AC is needed as selected to maintain the held temp.

[@rgruenhaus]

I used to have an air circulation mode on that moved air to keep from any areas of the house from being either too cold or hot. Something seems to have changed that and I don't notice just air flow as it was.

[@rgruenhaus]

This unit has no battery, right?

[@ramgrg2134]

You didn’t mention anything about troubleshooting !!

[@rgruenhaus]

That is the $800 Wi-Fi unit. I have the non Wi-Fi $400 unit. Humidifier and dehumidifier is required during installation to have those operations.

[@toseedyou]

is there NO battery back up....when power intermittently goes out, this thermostat loses all data, reverts to cooling mode in the middle of winter and all data has to be reset !!!!!!!!!!!!!!!!!!!!!!

[@angelm8557]

I am in my old hut house and is the termostat. It is very hotmand I have problem to lower the temperature. How I do that. It is crop!

[@DALEBRADLY]

mine has changed the outside temperature it is 80 outside and now it reads -36 so my ac isn't working even if I put it on cool. not sure how it went up and decided to change its own temperature outside. I need to know how to change it back the temperature to the right temperature outside can anybody help me

[@kkandretti]

You probably had a Sensor go bad in the outside unit on its control board... best call a Technician

[@frederickbrooks7109]

How to fix and falt code repair on the infinity sistom

[@leoeisenberg2368]

Horrible thermostat/system design for the homeowner. I’m thrilled for Mr. Carrier who’s excited that he can change fonts and has hundreds of options for light indicators and away settings, but a simple operational option like on/off/auto where the temperature inside can be set….not so easy. It’s reads 72 outside, your thermostat is set for 74, but it reads 70 as the inside temperature! Ohhh, that’s because of the humidity (‘to avoid moisture build up on the windows”) so the system stays on and cools below your requested setting. You see, you’re not smart enough to know what you want….. And apparently either is the authorized dealer who designed and installed our system as they can’t explain it either.

[@tracietv2]

This is the worst thermostat ever! I live in South FL so we have power outages quite a lot if we have storms. Every time the power is off for a couple of hours, my thermostat starts giving me error messages and says it can't communicate with the blower. Sometimes, I can fix it by turning my unit off for 30 minutes at the thermostat, as I have read to do. Sometimes, though, it does not work. Then, I have to call a tech and wait since this is S FL and everyone is calling the air techs. I have not ever had an air system that did this in all of my 35 years of home ownership. This unit was far to expensive to give me this headache every time the power goes out. I have tried to call Carrier before and they are absolutely no help whatsoever. They won't even address an issue and tell you if it is a common issue or not, even though people say it is all over the internet. I am so disappointed. If I had to do it all over again, I would have gotten a Trane.

[@kkandretti]

LOL yes and if your Thermostat needs replacing, expect to pay a few hundred $$ for a new one, and it seems they are not compatiable with any after market brands. SAD

[@cfroi08]

How to turn the dang thing off and just run the fan? Im taking part of my electric bill off the rent if my landlord is forcing me to run the AC cosntantly.

[@blueviserion]

All you have to do is press Hold and then set the AC temperature so high that it'll never activate. Only the fan will operate.

[@cfroi08]

@@blueviserion I figured that out a long time ago. But don't worry, I told the people who moved in after us the same thing. I appreciate the reply and help you give man. You're awesome!

[@TheRosa63]

our infinity system is 10 years old and going crazy, it will have to replaced (1000 dollars thermostate that fails at 10 years what a peice of garbage is it set to fail to make money?) it wont let me change the heat keeps it at 40 degrees and it flies through the days and minutes when I try to adjust it, it wont let me set the temperature, at all. plus it also keeps the light on all the time. wont let me reset the filter, I feel like we got ripped off after spending 10,000 dollars for this whole system.

[@lorenasienko784]

The system is junk and Carrier is a horrible company to deal with

[@roneilken6668]

This was an easy to use thermostat- then ours failed! Had to get the new version which cost $800! And it’s so complicated I cannot program it! The. Our high end Infinity air conditioner developed issues. Turns out the thermal switch went bad which is part of the compressor so we needed a new compressor but Carrier no longer supplies them. So we had to pay nearly $8,000 for a whole new Air Conditioner! I your considering a new system look at other options other than Carrier! Parts need to be supplied for at least 29 to 3o years.

[@johnray5466]

Imagine paying $800 for this TI83 mounted to your wall.. I'll take a basic Honeywell anyday

[@leewaldow7531]

Don't have this type of monitor

[@mikethelma]

The explanation was very good, EXCEPT that you did not explain how to change some of the items you covered. For example: in the hybrid mode screen, you said you did not want to change anything for YOUR house. I don't live in YOUR house. I want to change the thing in MY house. It has a nice notice saying that you can't change those entries until you turn off the heat. You also don't cover how to do that. A simple tour of what is on each screen is not that useful. I can see that by reading the screen in most cases.

[@skip4309wtf]

This T-stat is easy money....tks...

[@MIlw55]

We have this thermostat and it's horrible. Carrier guy is coming out right now.

[@GregoryMB1]

I will never buy a Carrier product if for no other reason than this thermostat.... It is the most unintuitive thermostat controller I have ever experienced.... Carrier, you need to add maybe another twenty or so more buttons to make up for your inability to design a thermostat properly!

[@ThomasTimex]

So f***ing complicated - I just want the house to warm up, now and before I'm old enough to go on Medicare!

[@jv-dz2pj]

Unnecessarily complicated.

[@senditho1687]

FYI: Your Infinity system has infinity -malfunctions and no help, so effectively you have built an un-usable system , you should be proud of it. malfunction has no code, on 400$ to hvac guy, great. I think we should all boycott this garbage co.

[@bertraminc9412]

What an awful cheap plastic box. Terrible!

[@deem4735]

this system is one big piece of shit

[@bertraminc9412]

What an awful cheap looking box! Terrible.

[@MeMe-in8tj]

Carrier app is crap. Don't buy infinity thermostat if you can avoid it. Thousands of reviews cannot be wrong. It keeps freezing up even after you figure its horrible interface out. Why carrier would design a premium product (furnaces, heat pumps etc) and then not spend money to get the interface to work and piss off loyal customers is beyond me. Just try to get your installer to do the Ecobee6 from that start

[@stephen8406]

Completely unhelpful

[@Mulugah]

This thermostat is proprietary bullshit.

[@vincent2053]

What a dog shit system lol