"Junk my car!" Customer tells CAR WIZARD to junk their '12 Audi Q5! Why? This is one crazy story

What could go so wrong with a vehicle that the customer tells the CAR WIZARD 🧙‍♂️ to send it to the junkyard? What makes this video so strange is the crazy story behind it.
🚙 SONATA VIDEO: • What could be so bad o... 🚙
🔮🔧 AMAZON AFFILIATE STORE: www.amazon.com/shop/omegaauto... 🔧🔮
🇬🇧🇬🇧 UK AMAZON STORE: www.amazon.co.uk/shop/omegaau... 🇬🇧🇬🇧
🧰 BENDPAK LIFTS: www.bendpak.com 🧰
👕 CAR WIZARD MERCH: teespring.com/stores/carwizard 👕
📷 INSTAGRAM @realcarwizard 📷
🎸 MUSIC BY CLAYTON CAGLE: / claytoncalifornia 🎸

[@CarWizard]

Just started tear down on the Q5. Youll see it in the background for awhile. The customer ended up buying a brand new Toyota RAV4. Very happy.

[@Maserati7200]

1st

[@alexanderpowell1528]

Yeah, it ends up being about the dollars but, if it was mine, I would have asked for an engine swap out of a wrecked low-mileage V6 Suzuki as those last and they go. Maybe $5K in total to make it all happen. That engine with its auto trans would run for 200K miles without failing.

[@spikeofdeath95]

Actual book time on the job is 13 hours. I work at a dealer. It's a normal thing to have these come in and us put heads on them usually we recommend an engine due to age. And the balance shafts like to lock up especially with moderate engine damage such as this.

[@jaye7679]

An electric RAV4 would have been even more reliable.

[@robbyrob8349]

I would take a Lincoln over any european car or hyundai, kia anyday because Lincolns when well maintained can last forever. I've seen them go over 1 million miles easily.

[@stevehofer3482]

As a lawyer, I get people calling me all the time after they buy a 10 year old foreign car at a low price, and they want to sue when something is wrong with the car they bought “as-is.” I have to tell them the reason a $70,000 car costs $10,000 is they need expensive repairs.

[@mipmipmipmipmip]

In Europe, small cars (Ford Fiesta etc) keep resale value better than larger cars. Partly due to tax, but especially with complex modern engines, wear and tear is just lower due to lower weight, and the cars can last quite a while.

[@stevenbean9706]

why all these politicians allow this junk into the united states is a true mystery somebody is getting paid off at the top cause all vw does is ship junk to the usa !

[@ChadwickJames]

Or will. A roofer once told me there are two types of flat roofs. Those that leak and those that will.

[@gamby16a]

​@@ChadwickJames As someone who loves modernist homes but lives in New England, this bums me out ☹️

[@MitchJohnson0110]

@@ChadwickJames A landscaper/stonemason told me something similar about retaining walls. "No matter what anyone says, there's only two types of retaining walls. Ones that *are* falling over, and ones that *have* fallen over"

[@Kenneth_R]

You can pretty easily find a replacement engine and swap it in. Much easier than rebuilding that blown engine. That Q5 looks like it is in really good shape. Heck the transmission alone is worth 2,500!

[@justinkase1360]

It's crazy to me that he wouldn't just install a used head and let the woman sell it for $10k or some such. This "we do it all or we do none" is not his call. I'm not saying it's unwise to replace timing at the same time, I don't know the service intervals or history.

[@Commentator541]

@@justinkase1360 Agreed

[@pierlouis7325]

He tired of it .sometimes you gotta let go.

[@jimkane9832]

@@justinkase1360 it very obviously is his call

[@justinkase1360]

@@jimkane9832 You mean that he has the freedom to screw her over? Sure. He can tell her whatever he wants to. He got a good deal on the SUV as a result. Congrats to him for doing that to an old woman...amazing.

[@stavrosk.2868]

Belgium here. If you would live around here, I would most certainly be a customer. Car maintenance never is cheap. Especially today's over computerized contraptions on four (or two) wheels. All I care about is a good and honest mechanic. Cheap mechanics ultimately are the most expensive ones. Great content. Keep it up.

[@TheRealTomLauda]

It's heartwarming to see a mechanic shop taking such good care of their customers. You have a heart of gold, Wizard.

[@mcf3778]

yeah even if he is an overpriced concendenting d bag

[@isleofthanet]

@@mcf3778 You must lead a sad life if thats your take on open honest and reliable mechanics then??

[@18_rabbit]

@@isleofthanet exactly. So many mediocre, envious, corrupt cynical americans these days, i say as a non such american. Such ppl would feel very socially at home in Ru these days, land of hundreds of years of envy that caused sheer violence, and then some. (envy is the source of authoritarian/fascism/violence)

[@bernardbernabe7733]

This is a KZbin channel. Anyone can be an actor

[@MandalalovesJesus]

God bless you! You did the right thing Carwizard!

[@SaxaphoneMan42]

Treating customers fairly is part of what got you to where you are, this is just an outstanding example of that. Hopefully get to see that thing getting fixed and sold relatively soon.

[@markoz673bajen8]

Needs an LS1 swap with custom exhaust resonater.

[@markoz673bajen8]

Or better Hoovie does a give away Free Car.😊

[@steveauston6020]

Toss a valve at it. Sell for more!😂

[@jagvette1]

@@markoz673bajen8 America's answer to every engine problem, NOT

[@ExperienceCN]

In Europe, that car could easily sell for more than 5G. The odometer might shrink by a little.

[@redmondjp]

If you already have the coils and plugs out, it just doesn't take that much more time to pop the compression gauge in and do a quick compression test. I always used to do this way back in the day whenever I was trying to diagnose a vehicle - you have to verify the basic mechanical condition of the engine first before messing with ignition and fuel systems, otherwise you will throw a lot of unnecessary time and parts at it with no resolution.

[@randomness3465]

When I sold Audi, I saw this happen a lot with 2.0 A4 and Q5. We could offer those customers only a few hundred dollars and the phone number for the local junkyard. Sometimes, a technician would offer the customer a few thousand dollars and rebuild the engine in their spare time. Most of the techs and their families got into very nice older Audis, and the customers were so happy to get a little more for their cars. It's good customer service!

[@hansturpyn5455]

The TDI engines are a lot better, specially the V8 4.2l tdi

[@jamesgarner2103]

probably why people only lease german cars these days instead of buy. why is it so hard for the germans to build a good car? i dont get it. the japanese do!

[@bachhunghoang]

​@@jamesgarner2103BMW has gotten better tbh, NOT in their design, but the engines and gearboxs are solid now, Mercedes still a headache, my car has a BMW N20 engine in it, some people in the owners clubs already clocked over 120k miles on them and still no leak even the gearbox seals, the manufactor gave us 100k miles or 10 years warranty so not much worry there

[@genuineimpulse9134]

We have the 3.2 engine and reading all the problems of the 2.0 is one of the only good things with our Audi. That and they fit giant people who can't fit in most Japanese cars.

[@technocody9296]

​@@genuineimpulse9134my height is 6.3 ft and I fit in Prius with no problem for year.

[@Viperin98]

Had a similar story with my Porsche 944. Had a misfire and eventually found I had a broken exhaust valve. I was devastated cuz I had never done car work that deep before. I didn’t want to spend thousands to have someone do it so I watched as many videos and read as many guides as I could and finally ordered all the parts to fix it myself. It wasn’t as bad as I initially thought and it’s back together and freshened up and runs great now

[@theundergroundlairofthesqu9261]

Thank you for keeping a 944 alive!

[@jwalster9412]

At least you didn't have a Altra modern Porsche. You would have had to dig through more electronics than engine.

[@malcolmhardwick4258]

Good for you and your car !! She'll love you for it !

[@mmarciniak]

Cars are not rockets. It’s not brain surgery. You did the right thing, prepared yourself, studied the problem, and fixed it. Good deal!

[@donothingMTIAMG]

​@@mmarciniak You are correct. ✅

[@edwoll]

Even in our broken society... honesty and integrity will still get you everywhere.

[@randy74989]

Exactly, I traded in my 2010 Q5 in 2015 with the 3.2 V6 engine at around 85,000. It had started to degrade, nothing major yet, I just had a bad feeling. Loved the 3.2 liter naturally aspirated V6; however Audi abandoned that engine for that crappy 2.0 T and 3.0 turbo for horsepower reasons, nothing else IMO. Now 8 years later a proud 2023 Lexus ES300h, Ultra Luxury Trim with additional options and dealer add-ons. Thanks Car Wizard... Toyotas and Lexus vehicles are reliable and a great value, if you maintain them properly.

[@aidan6029]

Those 2.0Ts are not all bad. The older CAEB ones that came with that generation pre-facelift Q5s and A4s (easy way to tell a CAEB is the plastic intake manifold) had a bad piston and ring design where a lot of them developed blowby issues, and consumed excessive amounts of oil. Audi had a TSB for them, where a full engine tear down was required to replace the pistons and rings, which fixed the issue. If the car was still under warranty then the customer's in luck, otherwise it was a 24 hour job plus parts paid out of pocket.The facelifted versions of those cars (2013+) came with the updated CPMA and CPMB 2.0Ts with the aluminum intake manifold, which were overall pretty good and reliable engines. Not much went wrong with them except for leaky water pumps, which are very common with Audi engines in general, but water pumps on these engines are relatively cheap and easy to replace. I have worked on probably hundreds of cars with the CAEB engine, and I have never seen one fail like the one in your video. I really don't think that is a common issue. But maybe people with really old examples of these cars don't bring them to dealerships, so I mostly only saw less old examples.

[@jagmandu]

Perfect response!!...👍🏿..... This guy is just an Audi basher!!.... Audi addressed these issues. And like you said, if it was under warranty, she would have gotten it fixed, no problem. I kept my A4 2.0 T to 315000 km. With the valve issue being fixed under warranty!! Sure, certain series and versions have their issues. But Audi is a developmental company. So unless you know how to care for them, don't get one.

[@elchucapablas]

I’m about to hit 160000 miles in my 2.0T A5 😂 I see a lot of problems with this video. He never mentioned the piston rig problem that gets addressed by Audi for free if you take your car in time. I doubt this lady did that. While the dealer was working on my piston rings, I told them to replace the timing chain because there was an updated version. Also highly doubt this lady got that done and that’s why her valves got wonky But I am more surprised this mechanic did not know about these issues. They are soo common and as long as you address them on time, the engine should be fine

[@alessiodp1279]

Hey @@elchucapablas an audi a5 2013 with the 2.0t and im a bit concernd with relayability so would u say im mostly safe?

[@elchucapablas]

@@alessiodp1279 depends on the maintenance the car has been given. If oil changes have been made on time, tune ups, and fluid changes, you should be ok. Just got an oil change last week. I’m o ver 160000 miles now

[@stevedworack7794]

I totally agree, why so much hate for the 2.0t? I have a 2012 Audi Q5 with 187K and it runs great, did have a new timing chain at 130K, but other than that, it has been pretty trouble free. Very well engineered car compared to domestic and japanese cars.

[@diverdave4056]

I Bought an Audi and it was in the shop more than it was on the road ...the dealer couldn't stop the fuel injection system from filling the engine up with gas or stop the valve cover from leaking oil ! it was a horrible car... My 2001 Accord now has 457, 500 miles on it and it still runs and shines like new !

[@Renville80]

How many miles?! Dang! I gave up on my ‘09 Accord too soon! It was a bit past 200K when one of the CV axles let go… was a bit worried that other things would come due for repairs soon… in those 209K miles, other than routine maintenance, I only had to put in a new starter and one caliper, while the Chevy I had before that turned into a money pit at 100K! I ended up replacing that axle ($700 start to finish including the tow and car rental) and trading it in.

[@diverdave4056]

@@Renville80 here is the very SAD update on my 2001 Honda Accord ...I had just paid to have the timing belt replaced and was driving it home ... when 1/2 of a tree decided to fall across the road and land on my Beautiful car and TOTAL IT ! I dove between the front seats as it fell on the roof of my car and I was very very lucky to not get hurt of killed ! it only had 471,500 miles on it and was still running and shining like new ! The insurance company was shocked how good my car looked with $9,000 dollars worth of body damage on it and they gave my car a SUPERIOR Rating and paid me $4,252 dollars to total it out . on the books it only listed as $250 to $1,200 of used car value

[@jundialhaqiqa9907]

Even if I didn't want to fix it I wouldn't send it to the junkyard. Those headlights are worth alot of money, as are the rims and tires. The transmission is also worth alot of money. A ton of expensive interior parts as well.

[@freedomisnotnegotiable]

Do you know how many Audi Q5 drive around in China, for some reason people still think that China is 3rd world. I hate communism but China is not the China they show you in the media, especially right now where the warmongers have high-season... China is way ahead of the US in manufacturing capability, they build the fast trains, they build affordable EVs, they build cars that run and can be bought by average people. In the West you buy totally overpriced cars that keep breaking just like this Audi. It is funny how we think we have to keep telling that a chinese cylinder head is not good quality while standing in front of a "relatively new" and good maintained 60k car with a blown engine that comes from Germany...

[@atodaso1668]

@@freedomisnotnegotiable Lol you have slave labour, retraining camps, brand new buildings that collapse. You also throw all your trash in the rivers, oceans, and streets.

[@jefferyepstein9210]

​@@freedomisnotnegotiable China and Russia bad Murica good

[@jefferyepstein9210]

​@Kual Svinus That's impossible the talking heads on the news channels tell me everything is great

[@pablomalaga4676]

@Richard Cranium sure buddy

[@MissMaserati]

What a fantastic walk through of the problem, I wish more mechanics thought like you do sir. Car repairs are really hurting the pocket book of the average person but you at least do your best with the situation.

[@philldog71]

I work at a dealership and my mind is blown at the cost of automotive repair.

[@GabrielGomez-ur2rc]

The only thing he shows people how to do on this show is check the undercarriage for leaks and suspension issues. You ever notice that?

[@jimjames6990]

Fuk the customer. Giver 7 hundred buck. Fix it yourself

[@eliubfj]

Wizard, you're a very competent mechanic but I was pissed to hear about the compression test AFTER the expenses on the coil stuff! Proves even the best sometimes just don't work in order. Cheers anyway, keep sharing these stories.

[@knurlgnar24]

There was no point in doing any work on the coils until a compression test was done. It only takes a few minutes. And at zero PSI there's no reason to try to free up rings. Even without rings you'll get some compression. CW made some basic mistakes here.

[@myblujl7503]

Your a good man Wizard. Not many people would be able to make a win-win situation out of this.

[@David-lr2vi]

Correction. Not many people would choose to make a win-win situation out of it. Most mechanics would have just said fine and kept the car and repaired it themselves so only they win!

[@turquoisecat761]

You're

[@RedGreenBluePig]

@@turquoisecat761 you've done this county a great service!

[@myblujl7503]

@@turquoisecat761 Your an ahole.

[@marshalmagooo3899]

​@@RedGreenBluePig donating the proceeds to charity is doing a great service, keeping the profits is pure business

[@hotruss7630]

Going that extra mile for the customer is what will keep me going back to a mechanic or shop. You're not just fixing cars, you're building a relationship. Kudos to you Wizard.

[@mistermyass9920]

Here here! Well said.

[@anthonyyacobozzi5405]

A pleasure to see honesty during automobile repairs.. Here in south Florida, no such thing as honest automobile mechanics.. I thought my HOA was bad...! Been here over 30 years, and to this day, nothing but embezzlers fixing cars here.. Even more crooked after COVID...!

[@alexross4062]

My mom had a same year Q5 with the 3.2. we had it and ran it over 135,000 miles without any issues- there's a reason the only surviving Q5s are the 3.2s these days

[@thystaff742]

Germans automakers are far more advanced than American automakers, yet they build their cars to last no more American domestic cars. This is why I don't see the new Toyota GR86 lasting cause it has a BMW drivetrain.

[@jpogigtxcr1778]

I urged my mom to get the MB gle450 instead if the 350 she was planing (told her in the first place to to buy MB). 2.0T on a SUV is just plain stupid. It’s like running the engine at full load 99% of the time. 6-cylinders should be the minimum on bigger vehicles.

[@stevecman1]

This story resonates with me for a number of reasons. I had a 2012 Q5 that I purchased new and was maintained a well qualified independent shop. Over the past 10 years the vehicle had zero issues and collected around 65K miles. Starting last year, as series of relatively mechanical issues arose, including failing CV joint boot failures, vacuum pump, leaking main plastic coolant pipe, leaking valve cover gaskets (3.0 V6), Park Distance Control failure, and leaking front main seal. Because of the complexity of repair of these (German) cars, the cumulative estimate bill for repair of these issues exceeded $5000 and didn’t involve anything as catastrophic as a failed valve. Upon receiving the estimate, which was about 50% of the market value of the car, I too , like your customer, concluded that it was time to get rid of the car before even more serious and expensive repairs arose. Particularly with German cars, often component failures are a result of AGE rather than mileage. The car was in pristine cosmetic condition, but I was not interested in dealing with the issues any further. Rather than having the car repaired, I traded it in for a CPO Lexus NX300, which is the Lexus version of a Toyota RAV4. The owner of the Q5 made the right decision and your offer to buy it from her as a project car was very honorable and admirable. At 74, I am done with German cars and am happy with two Lexi and a 2004 Tahoe that will outlive me! 🙏🙏🙏

[@kenik2023]

Why didn't you save yourself some cash and buy the Rav4... Signed former toyota tech.

[@stevecman1]

@@kenik2023 the The RAV4 is a very nice car and I personally prefer the nose on it to that of the NX. However, we have the good fortune to afford to spend a bit for the extra comfort, luxury and features that the Lexus provides. We live in a relatively small town and always buy slightly used CPOs….the Lexus dealer had a very clean 2021 that had the right color, equipment and miles for about what a new RAV4 would have cost. The NX300 makes a good around the town companion to our RX450H. and the CPO Lexus Th

[@S5King7]

I'm an Audi guy, but have found repair cost to be ridiculous. Knowing that, when I bought a used 2018 S5 I spent over $4k on a 60 month/60k mile warranty. Was going through my contract just last week and found they checked a box that didn't give me that full length of warranty, but continued the factory warranty from 48 mo./4k to 60 mo./60k. My warranty I paid so much for expired after less than 2 years. I've never had an issue, but I don't trust I can go 3 more years without any problems. I'm trying to work with the dealership to see how they can remedy my situation, but I'm reaching out to Audi corporate as well.

[@TucsonDude]

German cars need "love". They're not driving appliances.

[@DUCKSAREEVILLLLLLLL]

You should have bought another used, pre-2008 LS engine GM/Chevy. You would have saved tens of thousands.

[@jacobrzeszewski6527]

This reminds me of my uncle. He has a 2017 F150 and it’s had electrical problems since he got it. And after so long going back and forth to mechanics not being able to fix it, he said screw it. And he too said “I’m scrapping it”. He’s keeping it in the back yard for now. For some people getting rid of a car that has betrayed them is as much of an emotional experience as buying a new car. It’s not about money for some people it’s not about the money, it’s about the experience. And a bad experience leads to a very charged response.

[@MrBlaze256]

I'd sell the motor and trans and put a crate 351 with carburetor in it lol

[@davidsanders6957]

You're a GREAT & hard to find shop owner with a conscience. Well done !!!

[@Blackopme]

I wish more mechanics are like you sir.. rare as a gem.. God bless you soul.

[@rohittaurus911]

Really touched by your gesture. This shows that you care about your customer so much.

[@MrMoss786]

I actually had this happen to me. My boss wanted to scrap her car so I offered to buy it and fixed the cylinder head up. I kept repairs to a minimum and inevitably being a vw it never stopped troubling. One thing after the next just kept breaking. Lesson learnt

[@dennisgigg7508]

Watching from Australia,you seem like a good honest man,good luck to you,Dennis

[@macedon4049]

I was actually saddened when my mechanic retired. I'm 59 and I knew him since I was 17 and he did a lot of things for me through the years. It's such a good thing when you can trust your mechanic to be honest and get the job done. And even some custom work too. KUDOS to you Car Wizard!

[@olkangol]

The quote "Whatever time left I have will be spent in a Rav4" (16:29) displays both wisdom and resignation. 😂 That gold!

[@pops55650]

That’s a sales pitch Toyota could use

[@jakesmith2341]

​@@pops55650 not anymore... Have you seen their stuff lately? 😭

[@Bimmerguy88]

I worked on an Audi A4 with that exact same engine with the EXACT SAME problem, I pulled the head and changed all the intake valves and put a new head gasket plugs and any other seals and decarbonized the intake ports and put it back together and 3 years later the customer is still driving it! You should buy it and fix it over a weekend and sell it!

[@ncooty]

Great solution. Very glad you found a way to save it, to help her, to help Daniel-san, etc., all without hurting the shop. Really nice. Well done.

[@frankleyvas1766]

car wizard you are a great person and honest, we need more mechanics like you

[@RoadhogRNA]

Nice work Wizard, You do right by your customers and it shows everytime.

[@johnogrady5298]

This got me right in the feels. My uncle was a mechanic & ran his own garage. He would always help his customers any way he could. He'd have done exactly as you guys did here... present all the options to the customer & let them choose. Thank you, I needed this today

[@jasonwaltman3566]

Always helpful when the customer actually listens instead of assuming that you're trying to fleece them.

[@rodferguson3515]

I really salute as the wizard for being very honest and being very Frank about the vehicle that this lady had and giving her options and allowing her to decide for herself what she wanted to do so apparently the deal that he made turned out to be a good option for and for everyone else involved.

[@itsnotme07]

These are the kind of things that make me wish Omega Auto Clinic was closer to me. Honest people, doing honest work, being fair and wanting to help because they know, the next time or even just regular maintenance, the customer will be back. Nicely handled Car Wizard, as usual! Go for it Daniel-san!

[@keithcurtis6671]

There are other good honest shops out there. I am lucky I have found a few in my time. Dealt with some crap-tastic ones too, they were mostly dealerships.

[@saabstory69420]

Dude I would love to have this be my shop!

[@Desertfox92308]

Maybe a joint venture with Magic Mike & Danielson?

[@jaskajokunen3716]

@@keithcurtis6671 I visited few shops until i found one where i've taken my cars for 6 years now 🤔One place said they would take my car to mot after fixing it but they didnt 😔

[@Epro95]

He may be honest but his labour rate could easily total out a car. To be clear, he's worth what he's asking, but with inexpensive cars, I don't think I'd send something like my 07 Accord to him.

[@titohe2481]

Wizard totally right! Once you get in there you'll find other problems. Case in point...I had a VW Passat with the 2.0 turbo and the timing chain went bad so I started to replace it when I got into the engine the balance shafts were seized up. I thought that's weird so I preceded to remove them and that's when my mind was blown!!! VW had the shafts in a plastic sleeve inside the engine block and the plastic melted around the shaf seizing them in place and that's when I gave up on the car and scraped it! I got sick and tired of that car!

[@Desertfox92308]

I had a 2009 Jetta w/2.0 turbo, a little over 100k on the clock. Traded it for a Toyota! Best decision ever.

[@seanb9814]

The melted sleeves would be the result of an oil flow failure not the cause of them seizing. Audi put a tiny metal screen in the oil feed that ironically breaks apart and blocks the oil passage! Same deal in the cam bridge at the top of the engine. 5k oil change intervals are a must on these engines.

[@Eurospecustoms]

Love you bro in the world of all the KZbin channels just trying to keep us entertained. I really appreciate all the knowledge you provide and you are awesome even though your voice is boring I still watch the whole video lol. This is the only channel I watch now

[@taslad5157]

Excellent work, I am fortunate enough to use a mechanic who has a similar ethos to you wizard, he is highly skilled, every job is done correctly, and is totally honest. There are plenty of cheaper guys but you have total peace of mind and he is always booked up at least a month in advance. Take note, all of you mechanics who do the wrong thing. There used to be a sign at the Rolls Royce factory back in the day 'The quality remains long after the cost is forgotten' Keep up the good work, I am now going to binge watch some more of your videos, all the best

[@chefjefe68]

This Q5 is a perfect example of why I view VW/Audi the same way you view BMW. That said, I appreciate you for your knowledge and honesty in working with your customers.

[@Beer_Dad1975]

Yeah, BMW suck - but VW group are far, far worse - they are without a doubt the most unethical car manufacturer in the world.

[@stuartstuart866]

Yup, my in-laws drove Toyotas and Hondas for years with very few problems. They bought a used BMW X5 about two years ago and regret it. They said at least $1000 every visit to the dealer

[@Tokenomics1]

Its got 120k miles so its pretty normal for things to start breaking in any car. At 130k miles on a toyota I had to replace timing chain, timing sprocket, coils, alternator, vvt valve, and battery and a ripped seat due to wear. All in it was 6 grand. And the previous owner had just done suspension, brakes, hoses and tires. But many of those brand new parts should go another 120k miles as they would on this audi so its not a sunk cost to replace parts. Its wierd people think old cars with 130k miles are just supposed to run without parts needing to be replaced. internal combustion engines have required part replacement over 100k miles since their invention. But its worth it as you have a restored car.

[@Tokenomics1]

​@@stuartstuart866 lol why do they go to a stealer? Of corse the stealer doubles the price and suggests replacement on minimal wear. The service managers and their managers and the GM and the dealers owner get paid more the more product they sell. Lots of hands to grease.Plus that big expensive dealership building.

[@imkirbo3094]

I've done over 100k miles in BMWs over the last 7 years or so and I've never had any issues at all.

[@imagseer]

Your customer-handling skills are right up there at the top with your mechanical expertise. Just awesome.

[@VioletGiraffe]

I'm so happy this car in such good overall shape didn't get scrapped. I wanted to get a Q5 for a while myself, studied all I could on reliability, generally no one calls this second-gen 2.0T a bad engine, it's the first gen that bad. And I was looking at cars with 200+k km (130+k miles).

[@frankbiz]

Great decision, I'm with you 100%. Its heart warming to see that you're a great person with a BIG heart, (I knew it all along). And the best technician out there as well! 😊

[@ShahHullon]

You are not just a Car Wizard, you are PEOPLE WIZARD as well!!! The world needs more people like you and Mrs Wizard!!! You guys are just Wonderful!!

[@williambarck5958]

Wizard, you've probably had lots of people tell you, but you are a prince among men, and your heart of love is why. Thank you for treating your clients with dignity and compassion. Great video editing skills to the esteemed Mrs Wizard or whoever is the talented editing pro.

[@mistermyass9920]

Extremely well said and on point. Gold star.

[@jml9550]

I have a buddy who is a BMW master mechanic and he bought his daughter a 7YO 7 series with 100k+ miles. He told me no men should buy these if you can’t fix them yourself. And parts are expensive.

[@jessewynne8193]

That was so GREAT and humanly of you to offer her a more than fair price for her to walk away with! Everyone deserves a break every once in awhile!

[@darbbively3406]

Incredibly kind of you to put so much energy into finding the best solution you can for her. What a class act you are, Wizard.

[@arekf3470]

$2500 is a good deal for you! I was ready to write a message that I will buy the car and drop an engine in it myself.

[@Yondaily]

RIGHT I he got a good deal. I would’ve bought it too because it looks new for its age and also it’s going for weigh more than what he bought it for so it’s technically a free car for him.

[@AsaMiau-bs8xi]

Nice to see that there are people with heart like you!

[@infinitedavid1]

This is lovely, I was going to offer to buy the car from her instead but I came late to the party. But I am glad you offered her a solution. God bless you

[@winterburden]

It's pretty amazing how just keeping enough oil in your engine makes such a big difference.

[@8G00SE8]

😂 It's also amazing how keeping enough blood inside your body helps you live. People are crazy, imagine not checking these things and going 80 on the highway

[@dingdong2103]

It's pretty amazing that the engine designers decided to remove the dipsticks at the same time when they made the decision to reduce the compression of the oil rings. Borderline criminal.

[@dingdong2103]

@NoWay Grandmas grandson could quickly check the dipstick at the front yard. With no way to check the oil (at best through some obscrure service menu) it's a game of chance if the engine is low on oil or not. I for example have no idea how to check the oil level on my 2020 Audi A4 leaser. I just maintain the service interval and hope for the best.

[@Leonardo555ZZZ]

Yeah , who'd a thunk it ?

[@drivewaymarvels311]

Look at your local grocery store parking lot. You'll probably find a lot of oil stains in each parking space. I think a lot of cars have some sort of leak or another. Also a lot of new cars burn a bit of oil (Subaru) and most people get that 10k mile oil change so by the time the 10k oil change is due they are usually low on oil. And you look in the owners manual and the manufacturer says it burns a quarter every few thousand miles.

[@dylanb8427]

Yep, my 2.0T did that as well 1 week after I bought it (used). Pulled the head and had it rebuilt, all new valves guides & seats ~$500. New turbo $800. Had the injectors rebuilt and flow tested. New timing set, gaskets, bolts etc. Took me a couple days and about $3k in parts/work later. Sold the car for what I bought it for lol (so yes, out the entirety of the repair) Even as a backyard mechanic I can't "just" replace the one valve and throw it back together.

[@azizkizbayev439]

Can relate…

[@MtZionMediaPro]

I too can relate. I had an 08 2.0T A4 & everything that could go wrong went wrong. Repaired it myself several times to the point at which I sold it for half of what I bought it for & was also out on the cost of repairs. It is a shame such beautiful cars are so poorly made...

[@jayzswayz4897]

lol where are you located? i'd pay you to rebuild mine when it blows up

[@daveborchard2019]

Thanks for being an honest auto mechanic! Do you know of a way to stop the keyless fobs from transmitting continuously? The vehicles that use continuous transmitting key fobs are vulnerable to criminals who use relay boxes to relay the signals from the key fob in your house to the vehicle on your driveway. The doors unlock without the key fob and the car is driven away by the criminal without the key fob. The criminals can also program blank key fobs to steal the vehicles. The stolen vehicles are driven to shipping containers, and they are shipped overseas by organized crime. The faraday pouches help reduce the auto theft risk, but maybe you know of a better solution.

[@ronaldbryant7710]

I am glad I ran across this video because I want be buying any Audi after seeing this. I am a Lexus, Toyota, and Honda guy because you can’t go wrong with those models. Mercedes, BMW, Infinity, Audi, Jaguar, and some others are not in the same class as those I mentioned when it comes to maintenance, resale, and longevity of use.

[@mrgjohnson26]

Man... this is why I share your videos with my students in my automotive class. As a Automotive Technician with over 20 years of experience, this should be the standard in the automotive industry, great customer service, communication, and finding a solution even though it may take a while. I learned from you every time I watch your videos. My students are young and definitely are great kids (some are rough around the edges, lol), but they will see what a great mechanic will do to solve problems. Keep rocking Wizard 😎😎😎😎

[@AndyZ325is]

You are doing a great things teaching the kids auto mechanics. Not enough young guys wanting to get into the field. Keep up the good work sir.

[@RWDROCKS]

Keep up the good work.

[@mrgjohnson26]

@RWDROCKS thank you so much 😎😎

[@parkerbohnn]

@@AndyZ325is In Canada the closest they get is staged automobile accidents to ripoff the insurance companies. In Brampton, Ontario its a full time job for thousands of residents.

[@stevengreene9231]

I have a 2013 Audi Q5. Burned oil like crazy at 85k miles. After some back and forth with the dealer, Audi rebuilt the engine at no cost to me. Car now has 135k miles and running great!!!

[@t-.mm-.]

This happened to my B8.5 Q5. Started consuming oil at 120k miles then 1 quart/250 miles) eventually burned an exhaust valve. I had it towed home from the dealer and spent the winter replacing pistons, having head rebuilt and new timing. I eventually got it all running - with some help. Running great now. I don’t recommend anyone try it but I felt up for a challenge.

[@LatheWerks]

Your channel helped me find my wife's 2013 Sonata low on oil so I changed the oil, then sold it before it became a problem

[@MrMikeT89]

Thats great of you guys to help her out like that. Many people don't have the means or the time to sell a broken vehicle. Glad it got more than the $400 she would've gotten

[@flekkzo]

Plus this way she doesn’t have to deal with some random people. Never know how that turns out in the end. Mr. Wizard knows the value of return customers. I don’t look at my bill, I ask myself how I feel. I’m a good return customer.

[@rolandthethompsongunner64]

Anyone who buys an Audi deserves it ! 😂

[@speedmaster001]

@@rolandthethompsongunner64 sounds like success to me.

[@bobspurloc]

$400 eh? if he replaced the single valve this cars value is $9000. note replacing the single valve for her to sell it as she said she would after the repair isnt fair its criminal.

[@mouaxiong8618]

​@@bobspurloc replacing just 1 valve? That's sorta dumb considering literally the other 3 are about to go out. Then all of a sudden its another 3k for the 2nd valve.. the 3rd.. then 4th. Replacing the entire head? Based on the broken valve. My audi a4 b7's 2.0 engine pooped it's self because of a blown valve. Firstly misfire. Then it droped a valve destroying the engine so maybe the blown valve could've damaged the wall and cylinder walls Engine head replacements thats Chinese quality replacements are literally going to fail in 3 months and then she's back spending 4-5k

[@jonathancomsa6386]

Integrity and character cant be bought or faked. Respect to you and your shop for being honest and caring about your customers.

[@alanbrown397]

"Goodwill" is an intangible that those focused on short term profit frequently destroy and take entire companies down in the process

[@Dariand02]

This exactly car in the same condition in Europe but with 2 liter diesel engine will be 17 to 18000 any day 😅. He could have recommended the lady A dozen of options like replacing the, engine swapping it , change the valve and then give it to a dealer for buyback or Even selling it on marketplace As a low compression engine for 7k etc. But he chose to scam the lady and make himself some money ! An honest mechanic That would want to help the lady would Rebuild the engine for 1-2 k and that car would run for another 10+ years

[@atatexan]

You are a fine fellow. When a car owner has a technically excellent shop with a conscientious owner, it is a blessing.

[@MoserFamily007]

FYI I've owned 4 VW's EOS's with this same engine for my rental car business and I know what the issue is. In 2009 they changed from a belt to a timing chain. The chain tensioner however had a flaw and they all fail after 70-100k miles unless you change to the new one that they finally installed on the 2013's and newer. That's why the valves got damaged from hitting the pistons. They had a class action suit regarding this.

[@mrmrmrcaf7801]

I had a q5 2l tdi, I sold it at 220k km, it still runs very well, it has over 350k km now. Here in the EU, the roads are full of these cars and 95% of them are diesel, we don't touch TFSI because we know they are garbage and drinks a lot of fuel... diesel cars are so common here that egr valves, injectors and particle filters are treated almost as consumables and we don't care. It is not expensive at all to fix them...it's unbelievable that you send such cars to the junkyard, labor is way too expensive in the states. Actually nothing surprises me. I have a friend in America and last year he paid 27,000$ for a small operation on a tooth and an implant, CRAZY! He asked me to find out how much it costs the same intervention here, he will come this summer on vacation. The same intervention here does not exceed 1500€.

[@jefferyepstein9210]

The American market gets garbage from german cars

[@britton6062]

wow. where are you ?

[@caddyguy5369]

I'm curious about the tooth. I've glanced at prices but haven't had it done. I don't recall the pricing being that outrageous.

[@nicholasvinen]

My mother has a Q7 TDI, she drives carefully and takes good care of it. It needed engine out repairs while it was still under warranty. I think they are better than the petrol engines but still far less reliable than many other brands.

[@JohnFaire]

Isn't a leak down test to help determine if low compression due to valves, or rings? Seems like that would've been helpful.

[@bcmotorsports1677]

I have a 2015 Audi Q5 that just came into my shop for the exact same reason. I will be sending the cylinder head to my local machine shop for repairs as it is the most economical solution. I have done several makes and models with same failures (mazda, hyundai, volvo) and have had great success with having the machine shop thoroughly inspect and replace worn components. All those vehicles are still on the road with 10s of thousands of miles on them since repair. That being said, I also have a 2017 audi Q7 with the 3.0t that just came in with same issue, except with this one, i found oil in the cylinder and advised the customer on a replacement engine

[@EpicNicknameFail]

You're a legend, Car Wizard! What a nice guy and a shrewd businessman!

[@SURENITY]

Not shrewd at all! Honest!

[@JasonFlorida]

Shrewd is not the word for caring and smart

[@whatchis1120]

The older 2.0t was a very problematic engine in all ways bending valves, oil guzzling,etc. The later ones are great it’s evident on the last q5 vid you did of the ‘19 with 200k miles.

[@_IMNNO]

This is true. The EA888 in the B8.5 and B9 are way more reliable.

[@markbuckley4152]

I think my Gti had the same motor. If I recall the timing chain tensioner could fail as well. The PCV valve as well.

[@OMGWTFLOLSMH]

They're notorious for burning oil and carbon build-up. VW garbage.

[@tim3172]

@@markbuckley4152 Literally all timing chain tensioners and PCV Valves can fail...

[@markbuckley4152]

@@tim3172 especially when they are made of plastic!

[@cadmium7690]

Love your videos, I have experience with the 2.0T . . . broken valves? Interference engine, timing chain tensioner and/ or timing chain stretched are very likely.

[@robertduran178]

I've worked on these Audi/VW 2.0T engines and have I seen many problems with the internal parts. My advice is to purchase a low mileage used engine and just swap it out. You're going to get much better results with a used engine than will rebuilding the cylinder head.

[@johannapoder2843]

And thats the reason there are so many fked up audis, because guys like you "WORK" with them.

[@Dakiraun]

That was an awfully good solution to an insane situation. I'm glad the woman at least gets something more out of all this, and glad she's going for the RAV4. Agree though - it just really sucks that such bad luck strikes someone that doesn't deserve it. Would be cool if Danielson gets a channel too, I just hope (either way) that his rebuild of that thing doesn't turn out to be a bigger can of worms than he bargained for.

[@neonnoir9692]

I had to sell my 2013 Mazda3 because of bad piston rings. Car was in immaculate condition and I adored her, but 160k miles is a lot and I needed something reliable. Sold it to my tinker buddy who can eventually do the work when needed. He got a helluva car for 2500 bucks.

[@user-vc2uf4kd1j]

Happened to my mom’s 2011 A4. Maintained to the nines (motor also rebuilt by dealer at 60k), at 140k it needed about the same. Same stupid 2.0 motor. She traded it in for a Honda.

[@johnwiltshire1395]

Greetings from Australia! I recently discovered your channel as my love of French cars directed me to the Citroen videos. The story of the AUDI is appalling that such an expensive vehicle should be rendered worthless like this. The way you handled the situation and did the best by your customer is amazing. Wizard you are a top human being.

[@jonathanworthing6278]

Sad story for the lady, but you’ve been honest with her and helped her out. We could do with a lot more people like you.

[@peteleoni9665]

Btw, Wizard, some people work on camera, some people, some voices. Your advice on cars is tremendous. I can imagine that a lot of people want "in on the act" You are kind. Btw again, interiors? Well....I understand.

[@robertbezak7605]

A friend of mine has destroyed 3 new cars in a row over the course of a few years, some of his cars had their engines changed 2x, i.e. he has destroyed about 5 engines in a few years. The only mistake he made was to put the throttle to the floor immediately after starting the car (over summer or even over winter), and the car always went full throttle. He thought the car should be able to take it. So it's not always the car's fault.

[@cup_o_TMarie]

Amen!!!! It doesn’t take much to warm up vehicle properly every time! Many people just don’t love the WHOLE car, only the esthetics. Especially often the ladies do this. I wouldn’t DREAM of failing to warm my Q5 TDI every single time!!

[@angryranger4552]

There should be more mechanics like you, honest and with a heart! Whenever I hear about dealerships ripping off people, I always ask, why do they have to cheat? Being honest will bring happy customers. They wouldn't mind the cost if they are being treated fairly.

[@MrBigC420]

We need more people like Mr and Mrs Wizard in the world.

[@raven4k998]

yes we do

[@Tom70s]

Exactly what we did... Our 2009 Audi A4 2.0T had tensioner fail and ruined the engine. The Audi dealership said the only thing to do was put a new engine in it. I called a good local Euro auto shop, explained the situation, and sure enough they had a guy who wanted it as a project and we sold it to him for $2k.

[@michaeltorres3231]

God bless you Wizard for taking care of your customers you made something not so nice nicer for her. I just had my Santa Fe' repaired with new motor from the factory. You are right the 2.4 have too many problems. There were seventeen other customers having their engines replace at this dealership. I will definitely look into a Toyota or Honda. Always supported American manufactures but times have changed. Quality was important in America, I do not know what happened....

[@wymple09]

I'm still having great luck with GM. Unless that changes I'm staying. I've had a bad Toyota, so.....

[@murasakii1996]

Wizard, you are one of the most genuine and authentic mechanics I’ve ever had the pleasure of watching. Thank you for treating your customers so well. And here’s to many more years of success for y’all!!

[@erwinrommel1963]

He's a southern boy who was raised right.

[@thebigguy8306]

THANK YOU, Wizard and Mrs. Great Advice, as someone who has worked at a Porsche/Audi/Landrover dealership. They are great new, when under warranty, but NEVER (unless you are a good mechanic) buy Euro-Trash after 5 years or 50k. I luckily had an 98 A6 2.8 for 10 years 350k

[@arnoldm889]

I had a 98 A4 with the same motor and sold it when it got to 160k. I changed the timing belt and components around 120k but the tensioner broke around 180k on the new owner. Felt bad.

[@frankyduschek3366]

Audi, vw engineering, just like Mercedes, and Beamers, ended about real quality in the 90's. Lots of Audi engineering where placed in old Volvo's etc. Now all are junk. The engine block isn't much changed in all those years, only became worse while produced in China. Audi means: look maybe good on the outside, not just walk away but run away from it as fast as you can...

[@binks3371]

for the customer it is not about the car but about her health. She values her mental and physical health and can afford a new car so she wants to be rid of him. The mechanic sees the scraping of a very nice car that just needs its engine fixed as a waste, which it is. This is a reasonable solution.

[@cup_o_TMarie]

So happy I bought the Q5 in the diesel TDI 3.2! I’ve seen soooo many issues with these versions of this car!!

[@stargazeronesixseven]

This brought many Car Lovers to tears ... So much Respect , Appreciation & Honesty pour into repairing customers' ailing cars! Wish we have more Master Mechanic like Car Wizard! 🙏 Thank You So Much Car Wizard for being such a Good Person! 🌷🌿🌏💜🕊

[@kbVACArestatecarsnrvs]

Way to go Wiiiizzard.......you came up with the plan, for this situation, and helped others in the process. Especially the owner, and Danielson, Not only, you're saving a once expensive Audi SUV from death and it will see life after on the road again one day soon. I'll tune in and support Danielson as well if he solo's on YT. Good save!

[@majorcalvary6515]

I had a 2012 VW Tiguan. As you may know, this engine is almost identical to this Q5. I knew this was going to happen. I gave my car away to a friend’s son. The car had no issues, after I gave away; in about a year, engine had a major issue came out, and it was going to cost $3800 for repair. He ended up buying another car rather than spend $3800 for the repair. It’s in the junk yard now too.

[@Global90]

Sir thx for a very honest story wish all shops work like you

[@MacGyverHatesGuns]

Love how ethical you are, and how you do your best to treat people as we should. Nicely done.

[@BlagoP]

Ethical would've been to pay her what it's worth, and it's worth more than $2500 with a damaged valve.

[@antisoviet8892]

@@BlagoP Spot on! I like the guy, but frankly speaking, ethical would have been paying the lady 4-5k and then doing your KZbin thing or asking your subscribers to contribute. Else, getting it for 2,5k is not a charity but more of a rip-off and surely it is not a win-win. I had a valve head messed up with the entire cylinder and the piston on my BMW and had the cylinder head replaced thereafter for 2k including parts. Nowadays, you can even find a whole engine in good condition for 3k and swap it for 1k max.

[@mitchellmccurry7690]

The amount of passion you have for your business really shows in all your videos, but especially this one. Thank you for showing the world that not all repair shops are trying to screw you over. Keep it up!

[@neutralcommenter7800]

So crazy to see this. Back in 2012, I bought a 2008 Audi A4. It had a CVT transmission which I had no clue about. Three years after I bought the car, I brought it to a good independent Audi mechanic who quoted $2k for some repairs but told me he didn't want to take my money and that I should sell the car as soon as possible because of the CVT transmission.

[@jeremylakenes6859]

My dad worked running barges with small boats and outboards in Washington. There was one outboard that left him stranded in the middle of the bay 3 or 4 times. Boss had it fixed again and he went out. The motor quit on him one more time! He unclipped the fuel line, loosened the clamps, and kicked it off the boat about in about 400ft deep water. Dad finished, “That outboard never gave me issues ever again.”

[@Divine_Serpent_Geh]

Yeah these 2.0ts from 09-16 had lots of issues. Especially the faulty tensioners which screwed the whole thing up. It’s the primary reason why I convinced my uncle to pay a bit more for a B8 S4. The 3.0t is a gem, and infinitely more reliable than its 4-cyl counterpart.

[@jaredbennett4761]

Exactly but the 3.0t is a ticking time bomb as well the pcv valve will milkshake the engine I owned a b8 s4 for three years

[@Divine_Serpent_Geh]

@@jaredbennett4761 Well that one is an easier preventative item. Do it every 100k miles and you’ll never have to worry. There are lots of signs before the PCV valve can grenade the engine.

[@space8744]

The 3.0T can be reliable stock. I've seen once ur pushing like mid 400 the catalytic converter is gonna Fail and just blow up the engine. Which sucks ass I was told cause I own a 2016 a6 3.0T just get rid of my cats and go test pipes and now there are few people making a pcv relocation kit for 3.0T supercharger. But fr those engines are just bulletproof

[@zekzygaming5128]

Also don't forget the factory piston rings from the Q5 are a known cause of engine oil burning way too fast

[@juniormeyer27]

Wrong. Do your research. You sound like every other person who has never owned a VW.

[@robbrobb5543]

You deserve all your success just for being honest and forthright. I wish more shops were like the Car Wizards. And remember like tattoos a good one is never cheap and a cheap one is never good. Fix it right or fix it twice or three times or...

[@covercalls88]

Back in my high school days when I took auto shop it was a heck of a lot easier to work on cars, pulling the motor, trans, rear axel, no computer, less smog stuff, etc.

[@jeffsena9140]

Wizard I’m confused! I recently bought a 2019 Audi A5 Cabriolet with the 2.0 liter turbo 4. In this video you say Audi’s 2.0 liter turbo 4 is junk and unreliable. In a previous video you showed a well maintained Q5 2.0 with a binder of regular maintenance records and stated “if well maintained, this engine will last a longtime” well past 100k miles. Which is it? I’m prepared to maintain mine and know maintenance isn’t cheap. I’ve owned a few Porsches and current have two BMW’s. Please advise!

[@runner3033]

Been down this road with my elderly parents, specifically my mother. She wanted a particular German POS in 2012 (MINI), and bought it against my strong advice not to. Fast forward to 2022, and after 10 years of German car ownership (lol) she's had enough and is ready to listen. I recommended RAV4, found one and made the purchase on her behalf... though she misses the MINI she's never been happier. A personal slogan: "Friends don't let friends (and family) buy German cars". PS - I have been the owner of an E39 540 for 13 years and keep it in tip-top shape with my own hands, I know what it takes.

[@philb707]

Once you know what it takes I say go for it. I own a 2011 A4 with this same engine. I made sure I bought one that had the piston rings replaced an plan on doing the timing chain an carbon cleaning pretty soon. But I knew ahead of the time what it would require

[@rkan2]

VW 1.9 TDI only manual for me :P The rest only if they give it for scrap value :P

[@runner3033]

@@philb707 Hell yeah brother. I enjoy my E39 and always had the understanding there would be much wrenching time (it's actually been super reliable/lots of warning on issues though). Should have added the qualifier "not wrench-oriented" to the 'friends and family' bit.