Caught On Camera: Air-Conditioning Repairmen Inflate Fees To Fix Simple Problem

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KCAL News

KCAL News

6 жыл бұрын

And the sun beats down on Southern California, Investigative Reporter David Goldstein turned up the heat on air-conditioning repair companies.

Пікірлер: 545
@al6347
@al6347 Жыл бұрын
I worked for a company that said I had to increase my sells and they told me basically to lie to them. I quit them.
@elias197859
@elias197859 4 жыл бұрын
lol my boss for sure would have just reconnected the wires and probably only charge them like 50 dollars. it feels great to know you work for an honest company
@itsukitakahashi3439
@itsukitakahashi3439 5 жыл бұрын
It's always very stressful for me to find an honest plummer, electrician, air conditioning repairman, mechanic, and honest WIFE.
@uploaded113redone
@uploaded113redone 5 жыл бұрын
That's why community facebook groups are so useful, Ask a friend or neighbor for an honest repairmen , Don't just google it , that's how you get scammed
@ScattMatt3000
@ScattMatt3000 2 жыл бұрын
@@uploaded113redone that’s how you definitely get fleeced
@davidsackett6162
@davidsackett6162 2 жыл бұрын
@@ScattMatt3000 right, they get ripped off just the same as their friend. Just get multiple bids and opinions and let each company know that's what you're doing
@CasperH626
@CasperH626 5 жыл бұрын
Omg Mr. Chioffi! That's my HVAC teacher from trade tech!
@billybbob18
@billybbob18 4 жыл бұрын
I'm an HVAC tech, and the owner of the company made it clear right off the bat that we are a purely honest business. Being honest feels better and is far easier than to lie. All it takes is one well articulated terrible review to crush a contractor. Especially in a small town. The bad ones get reviewed out of work.
@chriskibodeaux9818
@chriskibodeaux9818 Жыл бұрын
100% false!!!!!! Reviews do not have any power!
@youremybiggestfan
@youremybiggestfan Жыл бұрын
@@chriskibodeaux9818 reputation does.. Having a good relationship with clients and other companies is paramount..
@chriskibodeaux9818
@chriskibodeaux9818 Жыл бұрын
@@youremybiggestfan but it’s not!
@plainrock-ik3se
@plainrock-ik3se Жыл бұрын
This day and age reviews have quite a bit of power yes reputation goes a long ways but people are looking at reviews
@chriskibodeaux9818
@chriskibodeaux9818 Жыл бұрын
@@plainrock-ik3se but they don’t!! Cause a company can have 100% shitty reviews and still sell just as much product!! Review don’t count or hurt anyone.
@pullingthestrings5233
@pullingthestrings5233 Жыл бұрын
My old company we were told to release some freon during the winter so when summer came along the unit would not cool properly and we would get called out and charge them to fill it back up. I quit that place so quick.
@NoName-kx2ms
@NoName-kx2ms 5 жыл бұрын
I am an honest hvac tech, I would never do this to a customer, when you are honest you will have a customer for life and his friends and family as well. I would of connected the wire and charged him/her 85.00 and that’s my service call fee inspection.
@mbranbb
@mbranbb 4 жыл бұрын
As an HVAC tech of 14 years I find it hard to believe the first company quoting $500 to fix the unit without even looking at it. What if there was a bad compressor? That would run the company $1,500 or more to get a new compressor.
@skylee5029
@skylee5029 2 жыл бұрын
100% bullshit on the first. I'm in HVAC also and that shit doesn't make any sense. You don't randomly throw parts at equipment without even trying to diagnose something. Plus, he would have spent less time just looking at the condenser anyways. Hurr Durr, push contactor pin in and omg everything runs, cool, it's a low voltage problem.
@bigbreastedcat2440
@bigbreastedcat2440 Жыл бұрын
Pretty easy to tell from tstat if the air handler turns on and no cooling it’s likely at the condenser. Faulty contacter probably. Not saying what they did was right but a technician of 14 years should piece this together.
@mbranbb
@mbranbb Жыл бұрын
@@bigbreastedcat2440 dude the compressor is in the condenser. Without looking at the condenser u have no clue whether it’s a contactor or capacitor or a compressor or a pressure switch or a defrost board or whatever is wrong without looking at the condenser.
@JohnDoe-pn6sf
@JohnDoe-pn6sf 5 жыл бұрын
Cioffi is the man. Taught me HVAC and spread the passion he has to everyone he teaches. GOOD MORNING!
@brendanhull3687
@brendanhull3687 Жыл бұрын
Still not a real tech until you get field hours, you trade school girls are really just wannabes until you actually get out in the field. Sorry, not sorry.
@jeffmiles908
@jeffmiles908 5 жыл бұрын
First off whoever installed that unit put the condenser and a f*****-up spot
@matty6848
@matty6848 5 жыл бұрын
Jeff Miles agreed in a tiny square thats going to recirculate the condenser air thus causing high pressure prone to tripping on high pressure on a warm day!
@mikemc8495
@mikemc8495 5 жыл бұрын
​@@matty6848 condensers reject heat not circulate air........
@matty6848
@matty6848 5 жыл бұрын
HVAC/R Detective yes but in a small enclosed area you can get air short cycle where the heat off the coil recirculate’s back onto the coil.
@dangda-ww7de
@dangda-ww7de 4 жыл бұрын
space is a premium in la, that is the only place to put it. @@matty6848
@Hayatekunai
@Hayatekunai 4 жыл бұрын
@@dangda-ww7de probably coulda mounted up against the buildings 2nd story
@natureboy1313
@natureboy1313 5 жыл бұрын
"My Friend" as soon as he said that, this so called "tech" I knew he was no good.
@DustinDawind
@DustinDawind 5 жыл бұрын
A container ship's engine fails. The ship's owner brings in expert after expert. No one can figure out what is wrong with the engine. Finally they bring in afrail old man who has been repairing ships his entire life. The man inspects the engine from top to bottom. Then he takes a small hammer from his tool bag and taps something. The engine roars to life. A week later the ship's owner receives an invoice for $10,000. "WHAT?" he exclaims. How can this be. He barely did anything. The owner demand the man send him an itemized bill. The man sends a new bill. It reads: Tapping with a hammer......$2.00 Knowing where to tap.........$9,998.00
@786otto
@786otto 5 жыл бұрын
I like that, good one.
@logan5951
@logan5951 5 жыл бұрын
Nice
@WatchMeDIYIt
@WatchMeDIYIt 5 жыл бұрын
Good one. Heard it before, but with the starter in a car, and it was cheaper! $1 for the tap and $99 for knowing where to tap. 😂😂😂
@ltsgarage7780
@ltsgarage7780 5 жыл бұрын
That's called Not getting paid for "what" it did but getting paid for his "knowledge" that alone is worth the 10,000 dollars.
@beanstyx2732
@beanstyx2732 5 жыл бұрын
👍😂😂😂
@WTFxCROWEx
@WTFxCROWEx 5 жыл бұрын
And who pays for that workers school. We pay doctors thousands of dollars to prescribe us allergy meds. Guess people think air conditioning is a right. I payed a guy 200.00 just to replace a capacitor that costs $20.00 but I didn’t know what that was the problem and my guy came out on a Sunday to make sure the I had ac for my wife and infant son. Thats worth it to me.
@poo2003
@poo2003 5 жыл бұрын
David By paying for their schooling we are admitting defeat to socialism. Doctors and AC repair shouldn't be so overpriced. You chose your profession. Not my problem. I need a professional. Not you specifically. People need to stop expecting others to fork up money for their bad decisions
@klee77721
@klee77721 5 жыл бұрын
Inflation of medical and prescriptions are due to greed and insurance companies. Imo. However , it's not like doctors don't pay for school too. They also are there longer than a 2 yr tech school, and have potential loans in the hundreds of thousands. So you get paid "relatively" to what you put in. Not all the time, but most.
@jwhess83
@jwhess83 5 жыл бұрын
Sounds about right for a Sunday call
@Bryan-Hensley
@Bryan-Hensley 5 жыл бұрын
David Crowe heck the material for a dental implant is less than $100. So why does a dentist get $5000.00? Huummm?
@Bryan-Hensley
@Bryan-Hensley 5 жыл бұрын
poo I choose my profession and I'll chose my prices. If you don't like it do without. Or get someone who will destroy your system then call someone like me to fix it.
@m.l.9359
@m.l.9359 5 жыл бұрын
this video hit very close to home b/c we just had the same problem a month ago. AC went out after a power outage and had 2 people come, the first one said need replace will be like 7k, 2nd person said 15K for replacement. wow. i was devastated but thank god, I found paperwork on the original installation 10 yrs ago (only lived here 2 yrs) and called them. He even remembered this address and was super helpful, proffesional and only charged $168...to repair, i know most likely will need replace soon and will call HOT n Cold air conditioning here in Riverside. It should not be a shock when we receive good customer service, but it seems nowadays it is a shock b/c honest people are so rare and is so sad.
@mrcwoodworks4523
@mrcwoodworks4523 5 жыл бұрын
M. L. That’s why I don’t trust mechanics hvac techs etc sad world 🌍
@andyv4585
@andyv4585 5 жыл бұрын
that's insanely common with HVAC. unless it's a pretty new unit that that company installed they will almost ALWAYS claim the entire unit needs to be replaced. the usual excuse is that they can't get parts for it because it's too old (age doesn't seem to actually matter here) yet literally 2 seconds on google will find you the part that's still very much in production.
@RoyArrowood
@RoyArrowood 5 жыл бұрын
@@andyv4585 In my experience the only parts that become obsolete are coils because when the manufacturer stops making them you can't find a retrofit that would match up. The other possibility is the manufacturer still makes it but they want 2k for it or something ridiculous and it makes more sense to replace for 5-6k than repair an old system for 3k. Usually when that happens the unit is 20+ years old though.
@dadon4157
@dadon4157 3 жыл бұрын
That's sad. Glad to see the good ones
@shotforshot5983
@shotforshot5983 5 жыл бұрын
I was a master automotive tech for years. Sometimes a whole service dept is corrupt, sometimes it's just one person who hasn't been weeded out. Oh the eye openers I could give you! An incompetent tech takes just as much money out of your pocket, as more labor and parts are charged, things misdiagnosed. The arm patch or certification means nothing.
@mdw453
@mdw453 5 жыл бұрын
i seen that happen once. my grandmother had new ac put into her house and once day her ac was working, found out someone cut the wires or untie the wires. i went out there to check it out and it started up. they already screwed her out of lots of money and now they wanted more. i made sure that it never comes apart again and told them if i ever catch them doing that again, i’m reporting them
@noneyours3237
@noneyours3237 4 жыл бұрын
I learned to fix most things in my house, including cars by watching KZbin videos. I learned how to coat my roof. I haven't had a service/repair man come to my house in 16 years. Thanks KZbin.
@matthewcage4550
@matthewcage4550 4 жыл бұрын
You're a wise man! [and saving a TON of money] They service you alright, and without a kiss or some lube to make it hurt less.
@malcolmbaldwin5735
@malcolmbaldwin5735 2 жыл бұрын
here we are , 1 year later , have you burned your house down yet ?
@superelectric8834
@superelectric8834 2 жыл бұрын
@@malcolmbaldwin5735 hahha. He is a ghost now.
@chrismoede2885
@chrismoede2885 2 жыл бұрын
So any leaks ?
@drummersnare6276
@drummersnare6276 Жыл бұрын
Bullcrap. You can’t learn do hvac from watching KZbin videos. You can’t even most parts because you need a license
@Natalietati
@Natalietati 2 жыл бұрын
I’m so tired with ac service here in Houston. How much I spent and nothing works. My ac units and insulation disappeared under no data iPad contract. How I’m tired.
@madliarcharlie9695
@madliarcharlie9695 3 жыл бұрын
I’ve been a union electrician for 12 years and I I see an easy fix I usually charge them nothing, unless it’s more then a 30min drive then I have to get a service all fee. But that would only be $75
@speckulator7516
@speckulator7516 5 жыл бұрын
First you have a service charge to show up and diagnose the problem, $90 where I’m from, that’s a legit charge. Then whatever they charge to fix it. I’d hook that low voltage wire up no charge and give them a refrigerator magnet business card and tell them to call me when they have a real problem and hopefully make a customer for life. I tell people if you are hiring a legit professional it’s $75 if he just slows down in front of the house and $100 if he actually does some work. If you need a capacitor, and yes every tech worth a $1 still checks them, $90 service charge, $40-50 for the capacitor, yes he makes $20 on it but he stocks it on the truck and installs it so you are looking at $140-150. Any good one around here will clean the condensate drain, check the charge and hose down the condenser either no charge or no more than another $20 labor. Anything under $200 for that call is money well spent. A major cleaning with coil cleaner will be extra. The other complaint I hear people say if “It was $200 to put a hard start kit on my a/c!” Then go on to say I can but one on amazon for $10! He showed up, checked the unit out and if he is worth his salt he put a hard start kit on it that is to Factory specs and cost him $75. He installed it and brought that compressor back from the dead! If he was a con artist he would have just said the compressor won’t start and you need a new unit. He goes on to check the charge and hose down the condenser coil too. $200 is money well spent and if it’s a big company it’s probably more. Tools, Trucks and Insurance isn’t cheap guys. The con artists shown were awful but don’t paint a trained professional trying to make an honest living with the same brush.
@arora_for_life
@arora_for_life 5 жыл бұрын
I never thought of that... Wouldn't have imagined something that can also happen.
@Jdamnitok
@Jdamnitok 5 жыл бұрын
You know what? I do all my own repairs and you know who my teacher is.... you guess it, KZbin!!!
@Butterball3588
@Butterball3588 5 жыл бұрын
KZbin can be good at times. I have used some of the instruction videos myself. However be careful as not all of them are good or show how to do the correct repair for the job. Remember, there's the quick fix and the right fix; those two do not always coincide.
@elias197859
@elias197859 4 жыл бұрын
I work in HVAC and i agree that if something breaks in your home you should always take a look at it and see if you can fix it yourself. (unless youre renting and dont have to pay for it to be fixed lol) you will obviously save a lot of money if you can do it yourself and some things like replacing a water heater is very simple and most people could do it without a problem. however, i have definitely seen some things in the field that were too difficult for your average person to diagnose/repair, and would require a professional
@wagner55
@wagner55 4 жыл бұрын
There's also the danger of working around 240V which some people never consider.
@jaked964
@jaked964 4 жыл бұрын
Turn the power off and pull the fuse when you’re working with electricity. No big deal.
@NETWizzJbirk
@NETWizzJbirk 3 жыл бұрын
@@wagner55 It's more like 360 to 440 volts RMS with Air Conditioning because the capacitive reactance in an AC circuit... Capacitance current leads voltage by 90 degrees. Simply put it is another wave-form out of phase on an oscilloscope if you looked at the sine wave. A meter will show an RMS well over 300 volts. Specifically, this wave-form being out of phase charges and discharges as the alternating current flips polarity 60 cycles per second. Sometimes it is additive voltage. Overall RMS is hihger!
@Rambo-hz4yk
@Rambo-hz4yk 5 жыл бұрын
"VLAD THE A.C IMPALER " 😂🤣
@proudlysig3934
@proudlysig3934 3 жыл бұрын
Pressure looks great oh the good ole days I never heard anything about superheat...
@lawrence6115
@lawrence6115 3 жыл бұрын
Beer can cold days. It was a much simpler time
@DJxDannee
@DJxDannee 5 жыл бұрын
What’s up Mr. Cioffi!!! I never took courses with you but I heard great things about you! I’m now studying at JJATC
@collette3741
@collette3741 2 жыл бұрын
The guy walking back and forth was just pathetic and hilarious,🤣🤣🤣😂
@eggchin9721
@eggchin9721 2 жыл бұрын
Thanks for showing the honest companies.
@justme-tf3ev
@justme-tf3ev 8 ай бұрын
I was just charged $1965.00 for coil cleaning from Air Zone. I wish you could catch this company and put them out of business. I’m a 72 year old widow in Florida. They were very rude and intimidating too. Threatened to put a Lean my house if I didn’t pay immediately. I have Choice Home Warranty and I had an appointment with my agent to discuss the problem. The company harassed and intimidated me over waiting 2 days for payment.
@irvinputney5463
@irvinputney5463 4 ай бұрын
indoor or outdoor coil cleaning?
@oyemendigo7344
@oyemendigo7344 Жыл бұрын
The lesson here. Hire the guy that speaks proper American English.
@vacsprod
@vacsprod 5 жыл бұрын
They walked by 5 times lol
@jeremyg8796
@jeremyg8796 5 жыл бұрын
That’s what happens when techs get paid commission and then the managers tell them to up sale and if your numbers aren’t looking good then u don’t get hours.
@matthewcage4550
@matthewcage4550 4 жыл бұрын
Spot on sir! That old profit motive turns people into pimps and whores.
@killacrush3437
@killacrush3437 3 жыл бұрын
Awwww❤🏆 But some of them were honest!!!! Goes to show. And that person that was honest the name of the business is now on the Internet🏆
@fernandovillalobos8248
@fernandovillalobos8248 5 жыл бұрын
It's the same thing all utility companys do.... like our electrical providers they know you need it so they charge what they want.
@Rainmaker88
@Rainmaker88 5 жыл бұрын
If the company you call has a 20$ maintenance or 50$ diagnostic fee you can be sure they're going to lie. $120 is around going price for a larger company that is honest. You get what you pay for in anything and everything in this world.
@skaterROSEY
@skaterROSEY 5 жыл бұрын
hvac Tech not true. some companies are based out of impoverished areas and their rate is lower as a result. i know because i work for one. we’re 50 and hour and 75 an hour on OT. my colleagues and i don’t rip people off. that is why we’ve been in business for 72 years.
@Badrattlesnake
@Badrattlesnake 5 жыл бұрын
They need to do this test to all lawyers.😂🙄
@amyourpapi23
@amyourpapi23 5 жыл бұрын
And cops
@geo77707
@geo77707 5 жыл бұрын
everyone knows lawyers are liars don't waste time for test
@geo77707
@geo77707 5 жыл бұрын
thanks god im not lawyer
@geo77707
@geo77707 5 жыл бұрын
okay :)))
@dangda-ww7de
@dangda-ww7de 5 жыл бұрын
real estate agents.
@Irishboy3434
@Irishboy3434 3 жыл бұрын
At 1:04 he said pressures look great and the damn pressures we’re equalized which means the compressor wasn’t even on
@kevintemido
@kevintemido 3 жыл бұрын
LMAO
@adamedwards2435
@adamedwards2435 2 жыл бұрын
3:51 Good ole Vlog out here earning an honest living 😂.
@mushroomcastle5184
@mushroomcastle5184 5 жыл бұрын
I charge 250$ plus parts. . I tell them over the phone first. .
@Heavy.Chevy.4x4
@Heavy.Chevy.4x4 5 жыл бұрын
What about doing this with politicians doctors or law enforcement.
@matthewcage4550
@matthewcage4550 4 жыл бұрын
You probably don't want to know how deep the crap goes. [top to bottom]
@DUCEGaming
@DUCEGaming 28 күн бұрын
they wont,
@KarbonKopy
@KarbonKopy 4 жыл бұрын
'cutting the power to the fan' Lolol
@roastbattles3676
@roastbattles3676 10 ай бұрын
I went to HVAC School and the peiple scamming are giving the trade a bad rep, smh
@kasper6285
@kasper6285 5 жыл бұрын
I think more news should go do these types of stories...or at least have a segment on it...keeping companies honest. I think more people would watch.....
@marcusfitzgerald59
@marcusfitzgerald59 2 жыл бұрын
Let's do a special on reporters actually reporting accurate news
@malcolmshvac6692
@malcolmshvac6692 2 ай бұрын
when the employees are paid by commission
@midaswelby8698
@midaswelby8698 Ай бұрын
You got it, I refuse to work like that
@randallgrimes4667
@randallgrimes4667 5 жыл бұрын
I've been doing electrical and air conditioning for 30 years I've never mis led a customer take pride in your job it goes a long way
@matthewcage4550
@matthewcage4550 4 жыл бұрын
Would you admit it, if it was otherwise?
@choricho1941
@choricho1941 5 жыл бұрын
"It's working perfectly right now" -RATTLES-
@HVACOG
@HVACOG 4 жыл бұрын
Lmao
@ombundarculipsuri
@ombundarculipsuri Жыл бұрын
Few years back the AC was checked, for a reasonable price. The AC is on the roof of terrace. I went in the house. He came down telling to just set the termostat higher and went to the car. From the house I heard rattling from the AC. Called the guy back. He wanted to restart a diagnostic ($89). I got up, put my ear on the unit and found out that he loosend a screw of the cover. Never called him again!
@JSquadX4
@JSquadX4 3 жыл бұрын
Hey thats my professor. Haha. Awesome
@jonathankoehler5984
@jonathankoehler5984 5 жыл бұрын
I know this by experience one way to cut back on some of that is to follow them out hang around where they're working because it slows them down on really messing with things or like that first not doing anything because they're being watched and I always do it and I always look up just enough information where I can talk just enough for they think I know enough to know if there playing me or not
@-Nick-T
@-Nick-T 5 жыл бұрын
I've noticed people like to cheat others in all professions. Cops, lawyers, doctors, trade service techs. Lawyers literally wrote a language within a language to perform this task.
@antistatsicutter8718
@antistatsicutter8718 5 жыл бұрын
Jonathan Koehler I agree. That’s how my little Devil was caught red handed
@orlandojohnson5742
@orlandojohnson5742 5 жыл бұрын
Jonathan Koehler lol really doesn't work!? I'm already assuming you don't know much about ac...because you called us out!? And watchin me work does sometimes slow us down! (Sometimes we have more than 6-8 houses to check?!) So slowing us down is hurting you & others!? Building trust is good! I'm pretty fast at diagnosing problems! You'd probably think I charge too much because I make it look easy!? Example: call comes in not blowing cold air... since customer went in attic & changed filter!? Ok I show up go into attic & find emergency pan float switch tripped..... Or system doesn't work at all now?! I go into attic & find the light switch off(furnace switch thought was a light switch!?)! Or not cooling.... find gas furnace combustion door & the blower door vice versa!?😂🤣 Pulling hot air into the system from the attic.🙄 Tripped breaker from thunder storm, dirty condenser coil from lawn service or homeowner cutting grass into the unit etc... List goes on! Puppy biting control wires outside (rodents too))... The stories I could tell! But I can tell ya this... no two houses have the same problem all the time.... ac repair is a job & an adventure!!! You go inside the problems outside or opposite! But yeah need to follow some of these goons because they're making it harder on the good guys!!!!
@dangda-ww7de
@dangda-ww7de 5 жыл бұрын
im not going to let u follow me around for free, to look at your system i charge a price and to drive out i also charge a price.
@JeremyCrescendo
@JeremyCrescendo 3 жыл бұрын
@@dangda-ww7de lmaoo
@YouTubeSFscript
@YouTubeSFscript 2 жыл бұрын
If someone ever says that your capacitor is bad without a meter is Probably lying
@stylez1989
@stylez1989 2 жыл бұрын
I would of been like what microfared did you get out of that capacitor and what was it rated at.
@YouTubeSFscript
@YouTubeSFscript 2 жыл бұрын
@@stylez1989 that’s not how you would ask that You know the size/microfarad from the capacitor it’s usually on there you check it with a meter to see if it’s good or not
@stylez1989
@stylez1989 2 жыл бұрын
@@KZbinSFscript no shit
@YouTubeSFscript
@YouTubeSFscript 2 жыл бұрын
@@stylez1989 just saying lmao
@ombundarculipsuri
@ombundarculipsuri Жыл бұрын
@@stylez1989 : Yup! I would not even take them to the unit if they don't have a multimeter in their toolbox!
@leyroy1980
@leyroy1980 5 жыл бұрын
Did he just release freon into the air? Big fine!
@Sinister392
@Sinister392 2 жыл бұрын
Scammers , as HVAC technician this is appalling. A lot of company’s don’t offer service contracts and their techs make a bonus on what they sell . That’s the reason for these scammers !!!!!
@Georgiee_619
@Georgiee_619 2 жыл бұрын
THANK YOU SO ILL LEAVE THE COMPANY A 1 STAR AND BE CAREFUL IN CAPITAL LETTERS
@bills6946
@bills6946 9 ай бұрын
The city licensing bureau should look at the video and close them down.
@paulappelle6338
@paulappelle6338 3 жыл бұрын
no no no my grandma says I’m a good boy 😂😂
@joseorta9928
@joseorta9928 Жыл бұрын
The only way to prevent this is fr the home owner to take HVAC courses and make the repairs himself...
@Kinny313
@Kinny313 5 жыл бұрын
Yeah I found a bad wire and a hidden camera so I'm not going to charge you for the repair
@Eyeofthemourning
@Eyeofthemourning 5 жыл бұрын
I noticed most of them were middle eastern or Russian/ former USSR States. When I still lived in L.A. a Russian refrigerator repair guy tried to charge my parents $300 for a new part he never installed. I told him i'm only paying for the service call. He threatened us with the cops. When I called his bluff he got upset and decided not to even charge for the call. I came to find out that he had a history of ripping people off and constantly changing his business name. During his visit, he had 5 different names between his invoice, business cards and the magnetic signs on his van.
@thekman1812
@thekman1812 Жыл бұрын
My furnace would try to start up but, would not stay running. The inducer fan was making a lot of noise. I called the warranty company that I have through my mortgage. They sent our a technician from a local company. To make a very long story short the technician said that I need a new furnace. He said the insurance company would be in touch with me. I did some minor research. Turns out all my furnace needed was a new inducer fan. I ordered it and installed it myself. It's so sad that you basically can not anyone these days because all they care about is making sale.
@mpayne8206
@mpayne8206 2 ай бұрын
Very noble of you to be honest about lying! Lmao
@mluc1111
@mluc1111 2 жыл бұрын
By law all ac repair person should wear bodycam
@ombundarculipsuri
@ombundarculipsuri Жыл бұрын
Are they obliged/obligated to give the customer the filming?
@Tfbruh
@Tfbruh 5 жыл бұрын
Lmfao second dude said maybe yeah😂😂
@raisebarhere
@raisebarhere 5 жыл бұрын
People complaining about 200, there’s a minimum charge. With good companies a customer knows this and must accept that fact before the tech even goes to the call.
@bakedandsteaked
@bakedandsteaked Жыл бұрын
Of course a guy named David Goldstein is worried about fees lmao
@gr8gmblr
@gr8gmblr 8 ай бұрын
Im HVAC, many many seasons. The issue is not lying but incompetence..
@TheZakknafien
@TheZakknafien 2 жыл бұрын
If it’s a simple fix why did that adult have to call another adult to do it for him ? The difficulty of a job does not determine a price supply and demand does 🤷‍♂️
@Jason-wc3fh
@Jason-wc3fh Ай бұрын
I'm an HVAC tech and I don't understand the situation with the first guy. How could they come to a call and not even look at the outdoor unit and then make up a $500 solution to fix the problem? What if the compressor was burnt out and totally dead? What would they do then? That seemed very weird to me... On a side note, I work as a service tech and only fix what needs to be fixed. I may inform the client of something else that should possibly be replaced for future maintenance to save problems down the line, but I'm outright honest on what needs to be done, what should be done, and offer advice on how to keep the unit lasting as long as possible. I've been more than busy enough to do my job properly than to find any ways to cheat business' or residential customers out of money by being a crook.
@joshl3323
@joshl3323 6 ай бұрын
Came across this today. A ladies cows stepped on the condenser wire. Rendering contactor useless. Just put it back together didn't even charge
@bosmls
@bosmls 5 жыл бұрын
It’s a good idea to watch what they are doing and ask questions about what they are doing. Unless they are already telling you what they are doing. Or just get home warranty pay a small deductible and that’s it.
@things4yougaming723
@things4yougaming723 5 жыл бұрын
Your expert said 200$ the old man said 322. Which isn’t so bad if you really needed it. But 122$ more that like buying a car you win some you lose some.
@orlandojohnson5742
@orlandojohnson5742 5 жыл бұрын
Pheezy420 REEFER I worked for a company! They told me to take a new condenser & pad to the site/house! I asked the tech at the house what was wrong with the old unit/outdoor ac! He said they've had problems with it in the past!? I noticed the dual capacitor was missing!!!! Ok we took unit out & put the new one in! I got suspicious & unloaded the old unit at my house!!! Powered it up with a new capacitor on my basement system!!! It worked with no problems whatsoever!!!! That customer was lied to by the tech & probably the owner too!!!!! Could have been repaired for 200! Instead of prob $1500-1800 dollar outdoor install!!!! Later I was laid off the job.... obviously because I was too honest! But there Day will come!
@things4yougaming723
@things4yougaming723 5 жыл бұрын
Orlando Johnson I’m not saying people don’t get ripped off all the time, in that case that’s fucked up. Making some one buy a new unit for a simple fix. And you should open your own company cause if you want to help people out that will be the best way. And people have to get educated on things like that so we don’t get ripped off.
@jeffbloomquist7925
@jeffbloomquist7925 5 жыл бұрын
And the guy for 322 was going to replace the contactor which looked burned and pitted to me.
@bshoreTV
@bshoreTV 2 жыл бұрын
That’s the my pillow guy lol
@tertulioustert478
@tertulioustert478 6 жыл бұрын
Yikes n they wont have no mercy on nobody
@michaelhighfill3832
@michaelhighfill3832 Жыл бұрын
I own a small HVAC business in Memphis. 100 percent honest ran. I don’t charge single moms and never up sell
@vidyaranirao6432
@vidyaranirao6432 Жыл бұрын
Very true. It's happening with me now. Two technicians came are saying it's an old unit HVAC. Has to be replaced. First one said it will cost me 17000dollars and second one said it will cost me 25000follars. I said I will replace it with window units. It's sad they want to make money as we don't know a thing about the air conditioner. Very sad.
@theemperor1015
@theemperor1015 5 жыл бұрын
It always depends on how much rich the customer is and how much greedy the service provider is. The same guy might do it for free for someone who doesn't look in good financial situation.
@drzarkloff506
@drzarkloff506 5 жыл бұрын
I'm an air conditioning tech. Even I might have misdiagnosed the problem to be a bad condensing fan motor. I hate hidden splices. Wire nuts come apart all the time.
@robertfox977
@robertfox977 5 жыл бұрын
Dude. It's the thermostat wire where it comes into the condenser. Thats hardly hidden. Secondly. If your gonna jump straight to fan motor which is stupid spin it. See if it's locked up. No condenser fan. Check power at connections. Got power. Check. capacitor. Work your way to the fan not from the fan backwards. Holy shit where you people getting your training?
@picklerix6162
@picklerix6162 5 жыл бұрын
@@robertfox977 Thirty-five years ago when I was in the A/C business, many people that I worked with had little or no training. I worked with one guy who didn't know how to flush out the refrigerant lines properly after a compressor burn out. I showed him how to do it correctly. That guy sold more condensing units that anybody else. He would try to scare senior citizens and women by telling them their A/C compressor was going to fail very soon.
@ombundarculipsuri
@ombundarculipsuri Жыл бұрын
@@robertfox977 : KZbin?! Ok, ok, just kidding! I see the point, HVAC guys have to eat also. Best thing to do... if you aresmart and inclined to lear, instead of watching TV. take the time and learn how to repear a focet, then a toilet flusher. In no time you can fix most things in the house. AC or Heating essues ? Lear by heart the installation and trouble shooting manual of your AC, and during the summer, the manuals of the heathing system. At least, you would know if your ar lied to or not!
@randykroells8049
@randykroells8049 Жыл бұрын
I had a service company that my repair plan sent out because the fan wouldn't start and he said I needed a new fan motor, so I said just change the capacitor and it started. WTF.
@LC-ns4ji
@LC-ns4ji 5 жыл бұрын
Yeah if techs wanna get paid enough money to make this job worth it than the prices are legit, we pay alot of money for schooling to be able to do this job.
@ericmaldonado1373
@ericmaldonado1373 3 жыл бұрын
Hard to find honest techs. on any trades, ( A.C. Plumbing, Electrical, Car repairs ...you name it 😏, ) a pack of wolfs are waiting out there, try to learn as much as possible on your own, KZbin is a great tool to do so 👍, good luck.
@tjthoma7295
@tjthoma7295 4 ай бұрын
A teacher is not always an expert. All i have to say.
@gregorypsotka7143
@gregorypsotka7143 Жыл бұрын
As a senior service technician for more than 22 years I always train on honesty, the issues I am seeing is poor training of basic operation's. On any service call the first thing to do is talk with the home owner listen and understand the issues. Number 2 go to the thermostat turn it to cool and Waite for the blower to come on, if indoor blower is working that tells you there is an electrical issue outside. Go to the outdoor unit and open electrical compartment for the unit and low and behold there is the issue. on a simple basic repair i would have charged the diagnostic fee and nothing more. honesty is always the best polacey.
@i.p.freely2501
@i.p.freely2501 5 жыл бұрын
Real Canadian AC mechanics (the ones who are refrigeration technicians, not plumbers with ability to buy and install, who are here as well) go through 4 or 5 years of apprenticeship to be a journeyman, typically don't do this. But when they do they get a bad name in the area SO FAST. since we don't have inspectors for refrigeration apart from building codes and mechanical codes we are self policing. VLAD would be blacklisted. Same with those rip off service companies. In many supplier warehouses we have a WALL OF SHAME. Where you can show pictures and even copies of a past invoice seen as a huge rip off. It keeps a lot of young apprentices out of rip off companies and keeps them on a path to a good career.
@freecheese4143
@freecheese4143 2 ай бұрын
It's not up to him how much the Technician charges. And it is in fact part of the controller (contactor) that was the issue.
@bradvincet1848
@bradvincet1848 Жыл бұрын
You should apply these techniques to politicians.
@richmiller3587
@richmiller3587 5 жыл бұрын
If something doesn't work and you or your company goes to fix it and the problem is solved, how should you not be paid things costs what they cost. I have to pay my guy,pay the gas,pay the insurance, pay the workers compensation etc. If you knew how to do it you wouldn't need us.
@ombundarculipsuri
@ombundarculipsuri Жыл бұрын
Exactly! That's what would take to have a business! Build good rapport with cliens, being honest, and "you will make it good" ! ( Profits )
@wtfman5313
@wtfman5313 Ай бұрын
Take the time to learn your system. KZbin has a video for just about any problem, but know your system and question these technicians about their diagnosis - make them prove it, don't just take their word for it. You will save yourself a lot of money.
@rudytheonly1995
@rudytheonly1995 5 жыл бұрын
pay for the job plain and simple nothing is cheap
@joeylaker724able
@joeylaker724able 5 жыл бұрын
Idiot.
@uhswav8911
@uhswav8911 5 жыл бұрын
Lmfao you goofy buddy , you probably been getting finessed by soo many people
@joeylaker724able
@joeylaker724able 5 жыл бұрын
@@uhswav8911 dude be going to the car dealership and buying a 2005 Toyota camry for 50,000 thousand and dumbass be saying "nothing is cheap". 😂
@BigAlWillis
@BigAlWillis 5 жыл бұрын
had a unit went out a bug was lodged into that contact preventing the unit from kicking on 3:32
@Weightlossjourney24
@Weightlossjourney24 5 жыл бұрын
HVAC guy makes 70 plus dollars an hour pays vary well it's a good business to be in. Honest people are hard to find like a auto mechanic
@DReaves
@DReaves 4 жыл бұрын
$70+ an hour?? Well damn I legit just graduated HVAC school and going to be looking for a job after I take my EPA test so where’s this at?? Lol
@Soul56293
@Soul56293 3 жыл бұрын
@@DReaves you have to have at least 5 years of experience to see that kind of money.
@barryroach4813
@barryroach4813 Жыл бұрын
All the dishonest ones had a foreign accent.
@grigorshukerski4689
@grigorshukerski4689 Жыл бұрын
So, the honest contractor is supposed to charge $80 that includes gas, insurance, travel time, licensing fees,taxes etc , but a bungalow in California can cost $1 million. The problem I saw is awful lack of moral and qualification/knowledge. The first guys definitely didn't have a clue about HVAC and were a pure scam artists.
@joshallen749
@joshallen749 5 жыл бұрын
Everyone complaining about $200 being to high to connect 2 wires but fail to realize that’s part,labor,gas plus that’s not too bad I know companies that charge way more 😂
@Valrax
@Valrax 5 жыл бұрын
This is kinda stupid because I can imagine the guy probably charged more for this job than harder ones earlier that day.. I do manual labor so I can imagine he was hot n tired seen two fucking cables disconnected and thought I'll get more money and a nice break lol...
@Valrax
@Valrax 5 жыл бұрын
This video doesn't really give a full perspective, I've cut lawns that are way bigger and harder than a small rowhouse and get paid the same for them both.. So yeah this doesn't show a good pov
@MrSpanky473
@MrSpanky473 5 жыл бұрын
No parts used here.. very little labor.. gas is part of the job. These guys aren't worth more than $25 per hour. With a 2 hour minimum $50 is a fair price.
@joshallen749
@joshallen749 5 жыл бұрын
Sinister you fix it yourself then
@MrSpanky473
@MrSpanky473 5 жыл бұрын
@@joshallen749 I usually do. Doesn't take a genius to do it. If the very uneducated and low iq maytag man can do it, anyone can.
@Daniel-os9tb
@Daniel-os9tb Жыл бұрын
200 bucks to reconnect two wires. Bro, that teacher is rip off too. The 80 bucks was reasonable.
@newstart49
@newstart49 4 жыл бұрын
For those of you who said you would stick the wire back on and no charge; What if you had 5 calls all the same way? So you drive 100 miles and repair 5 systems all day for free? That's foolish on two accounts. 1. You're business runs on money/profit. If you feel you don't need the money, then work for free and then file bankruptcy, then you can have all the free time you need because your out of work. That does your customer no good. 2. If all you do is stick that wire back on and leave, you have done the customer a great disservice! You are already there- check the refrigerant, wash the condenser, check and treat the drain, test the other controls and ask if there are any other problems as an example. Then charge for your time. The customer will be happy to pay because they see that you actually cared enough to see that their system is operating as it should! Are you a service company or just a quick money collector.? Oh, and for petes sake; Wear nicer clothes! This is a respectable technical trade! Honestly- Old T-shirts, baggy pants? Have some respect for the business! You are going into peoples homes! You represent the company! I wouldn't have let any of you in my house looking like a homeless person! I've been at this trade for 46 years- todays so called technicians are an embarrassment!
@davidsackett6162
@davidsackett6162 2 жыл бұрын
You offer those services, you don't just do them and then collect afterwards.
@bradgeary3467
@bradgeary3467 3 жыл бұрын
let’s open the boarders
@solisemmanuel
@solisemmanuel Жыл бұрын
That guy being honest, messed up those wires 😂.
@solisemmanuel
@solisemmanuel Жыл бұрын
Leave it to a VLOD.
@2531Prasad
@2531Prasad 5 жыл бұрын
I lived in an American resident where ever thing was covered under rent. So I was charged 800$ for my water heater that leaked. But like I said it was covered in rent so I didn't have to pay.
@christianmejia3007
@christianmejia3007 5 жыл бұрын
Had the same thing happen to me with our local guys in ontario CA be warned.
@orlandojohnson5742
@orlandojohnson5742 5 жыл бұрын
The industry has gd honest wrkrs & bad dishonest ones too! Just like any other job!!! Unfortunately some companies are bad & training their people/techs to screw customers over too!! I have worked for several companies & the last 2 were devils!!! Home warranty customers were getting spare parts to repair their systems! (Hidden fee in cleanings/maintenance!!)! And had to pay a deductible to have new equipment replace old! If u find a gd company reasonable in pricing & prompt?! You better stick with them!!
@MR-nl8xr
@MR-nl8xr 5 жыл бұрын
And here i am busting my back with troubleshooting hardcore breakdowns for scrap pay.
@matthewcage4550
@matthewcage4550 4 жыл бұрын
No incentives for selling a new one?
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