Causing a Customer to Cry

[@ReiHost]

Real answer, he's not a jeweller. Jewellers can make jewellery. He's a reseller / store.

[@assetprotection5389]

Most jewelers dont make it anymore they send out to a company and get it back where i live theres like 20 jewelers and only one makes it in house but the guy is really old and his business is soon closing up

[@ebonyepps2261]

Facts

[@marleonetti7]

i dont agree that he should have to return the 150 because he is out alot more than that as a result of fulfilling the plaintiff's order . I have seen this judge do rough justice many times but she fails to do it so often as well .

[@countrymusicandcher8593]

​@@marleonetti7But its because he's obviously shady and started out lying. If he told the truth from the get go it might've gone down better cuz he'd have some credibility

[@WarGrowlmon18]

He lied to her about melting it down and he never explained that

[@lucky1u]

Yes, how did the judge forget to bring that up?

[@tashiaredd3421]

@@lucky1umaybe she did and they edited that part out.

[@marleonetti7]

she lied too . i believe she agreed to the cost and then changed her mind knowing he could not prove it in writing .

[@triofan9]

@@marleonetti7 You don't have proof of that. We do have proof that he lied about the first phone call, so why wouldn't he lie about the second? The dates prove him wrong too.

[@larrycreed5049]

This is not the first time he has tried to trick a customer!

[@trekgirl65]

He has done this many times over the years he has had this jewelry store, a profession scammer. You can make a duplicate earring from one earring. My family has had this done many times. This guy reeks of scam.

[@musicalme27]

​@@trekgirl65 how do you know all this?

[@YoungBlaze]

Her voice sounds like the singer michel'le

[@leeantony]

🤣

[@kenyettaready]

😮 omg EXACTLY

[@teatea1115]

I thought Latoya Jackson

[@damsbaug33]

I thought she sounded like Cyndi Lauper.

[@Derriayers]

Yeeesssss

[@linedanzer4302]

He was holding her earring hostage until he got the $600. Glad he lost his case.

[@peryole]

She should have called him a liar to his face, he lied about having the earring made originally, he lied about melting down her earring and he lied about when he'd claimed he ordered the new earring after her approval that never happened, everything this man says is a lie.

[@essflem]

Legally you cannot change a contract that you have with someone without getting their approval. What he did was unlawful.

[@narajuna]

No sure, not good business like, many contracts get changed even with GOV.

[@amandadonaldson8748]

And I don't believe him that she approved it over the phone, because she brought proof that he lied about the first phone call!

[@RacieRain]

He's a scammer. He knew he couldn't deliver.

[@antonettec264]

I wonder if he told her that it was outsourced. He was acting as if he was going to make the replica. Whether it was another pair or a replica it wasn't made by his hands. Glad she just got her original back.

[@thankthelord4536]

Good for her!

[@XanderBeckett1]

damn foreigners lol

[@musicalme27]

​@@XanderBeckett1😂😂😂😂😂

[@dorismoton7108]

He should’ve done exactly what he was hired to do and that was to make a duplicate earring.

[@LadiHolmes]

Exactly, wasn't that hard and if he couldn't then let it be known upfront and let her decide from there.

[@abochen2]

Depends on the style of the earring. It would involve a mold, injections, etc. And if it's super delicate that can be quite difficult.

[@MorganC.]

Big dude sounds like a broken record , repeating himself "she said just do it, she said just do it, she said just do it" SO ANNOYING

[@pryncessstephanie21]

No offense, but it was just as annoying reading it😂😂

[@MorganC.]

@@pryncessstephanie21 I got annoyed typing it lol, no offense taken :)

[@1967davethewave]

My best friend is a master jeweler. He does occasionally make duplicate jewelry for situations just like this. There are plenty of jewelry stores that CAN do this. Make sure they have in house jewelers and they aren't going to send the stuff off. A good shop will bring the jeweler out and let you talk directly to them and they can tell you exactly what is involved at the time.

[@renysimone3312]

Good, I’m so glad the plaintiff won. The defendant is one of those kind who are schiesters, common in the jewelry & diamond business, who think they have a right to scam people out of their money! He’s disgusting!😮

[@narajuna]

...not clear scam, he did pay $500 for it, bad business communication, but she also full of it, no way wearing 24 /7 causing neck problems.

[@tiffanylaverdad245]

Poor lady. She trusted him with something invaluable and was deceived. He lied and lied and lied. She didn't deserve that! If he couldn't do it she could have gone somewhere else! I wish her the best in life ❤

[@16MedicRN]

He was awful 😢

[@Nevaeh1]

He couldn’t even be honest about the voicemail

[@narajuna]

You saying she got 100% wanted elsewhere? Think not.. better Businessman yes.

[@tiffanylaverdad245]

@@narajuna what?

[@antonettec264]

Judge Milian straight to the point 💯 ❤ loving it!

[@pendesign7086]

Was waiting for the defendant to say "do it, do it now! Get into the chopper" 😅

[@atotibaby1006]

Lol😂😂

[@kimr282]

He says it so casual… “then I change the price from $275 to $600.” He is such a liar.

[@marleonetti7]

even so , he should not have to return the 150 because she actually cost him 500 . he would have been better off if she never even walked into his store . court is about making people whole but this judge totally shafted the defendant and only made the plaintiff whole but allowed the defendant to eat 500 bucks . he made the other earing and the judge just decided to ignore that there is still at least a minimal cost that should be provided for that , like not having to return the 150 .

[@kimr282]

@@marleonetti7 she didn’t cost him anything. He cost himself the extra money he chose to spend because he thought he could get over. Sounds like both parties were made whole.

[@marleonetti7]

@@kimr282 he is old enough and he has been in business long enough to know that its a bad move to pay out money without first getting approval . there is no way that old business man is gonna fork out money for this lady unless she made it clear that she wanted the work done for sentimental reasons and the exact cost was not a factor . im convinced that she simply changed her mind and did not care how much effort and money it cost the defendant to try to do what she requested of him . dont make excuses for bad customers , the judge was wrong on this one .

[@kimr282]

@@marleonetti7 we disagree on this one. Yep, I’m sure he has been in business long enough to make sloppy arrogant, mistakes, or do you this he is perfect? Too bad the voicemail with his own words contradicts his testimony. And too bad that receipt with that stupid date on it that also contradicts his testimony. Believe what you want, he lost with good cause.

[@xohheyitsreneexo]

Shes so beautiful with her silver hair 😍

[@tjneverdefeated4394]

Her voice is so youthful and sweet 😇

[@KrazyVideoChick]

Probably why he felt so emboldened to speak to her the way he did

[@alanolson6913]

The plaintiff sounds so young compared to how she appears.

[@moniqueengleman873]

😂 I just looked at my phone and was expecting a small Asian American 😂😂😂 I agree. The voice is much different. I feel bad for her.

[@kimr5479]

YES, I said the same thing!😊

[@Sook995]

She appears to be half Asian,

[@TeneciaWhitehead-e6o]

I know a lady that sounds EXACTLY like her. I thought it was her for a moment. 😂

[@AW-ue2ls]

My device was in another room as I was listening to the case. I thought the plaintiff was a young girl. When I looked my iPad and show her I was shocked. Ironically, the judge says, “she not a child; she had a very specific request of you that you said you could do,” but she does should like a child. 😂

[@rozdoyle8872]

Bless both of them really, the Lady was lovely and easy to understand why she wanted the earring , the Gentleman probably needs to pass the baton on and take life easy instead of getting into handgrips with customers and stressing himself out at this stage of life.

[@SmallKerfuffle]

Dude. You lied about what you told her in the voice message. Why should we believe you about the second call. Scammer written allover.

[@NubianP6]

He had them make the earring, then figured he could hold her original earring hostage because he knew it had sentimental value. Lowdown.

[@lukerinderknecht2982]

She's gonna go home and find her missing earring 😅

[@lucygreen5101]

I hope so! ❤

[@portlandgirlx0x096]

This was a good case. Nice break from dog bites, cars & tenants!👩‍⚖️

[@millissentflemmings2216]

And friends (or exs) lending money

[@tjbooker9948]

How hard is it to tell a customer that you can't do it because it's not possible?

[@mixxedmamii90]

😂😂😂😂 he snitched on himself and still cant comprehend what happened 🤦🏽‍♀️ 😂

[@robertk4629]

He sent it to the factory..... BS meter went off

[@KPbouj]

Her hair is very pretty.

[@stratfordbaby]

You're being serious? The fly aways and the obvious need for conditioning?

[@YoungBlaze]

What about Doug's? Show love to Doug now!

[@Sook995]

Those little jewellery store they always ripping someone off

[@nicolerena2717]

The plaintive sounds like R&B, singer Michelle 😮

[@raeneal3825]

Random thought: He sounds a little like Arnold Schwarzenegger

[@moniqueengleman873]

No he is Jewish

[@Kat-bu3bn]

Sounds and looks like Gantu (not sure of the spelling) from Lilo and Stitch. The big alien that wore the Hawaiian print shirts.

[@katyroth293]

I was looking for this comment.

[@raeneal3825]

@Kat-bu3bn 😂 Omg! I can't unsee it now! You're 🎯 with that one. I guess we now know if Gantu & Arnold had a son, that's what they'd create!

[@raeneal3825]

@@katyroth293 Some stuff I can't watch, so I just listen. I can't verbalize what goes on in my head. Some episodes I go back & watch & NO ONE looks the way they sound. Try it... you'll never "watch" the same again!

[@Bebedollie]

The plaintiff has a cute voice

[@Hazel.Eyed.Gemini]

Michele

[@DiscoverPlatinum]

I'm halfway through and this case has me cackling uncontrollably!!! The look on her face at 6:00 tells everything!! 😂😂😂😂

[@donnabethea8164]

Very soft spoken plaintiff

[@leofredette19]

A skilled jeweler could make a replica. This guy seems shady, becauseof the Msg helefton herphone&herreceipt.

[@joecastle9993]

His goose was cooked at the 3 minute mark

[@gqg741]

That penguin knew he was lying.

[@michelleharper2940]

😂😂😂😂😂

[@queennola3039]

😂😂😂

[@slmel7]

Good Ruling. Defendant is a liar!

[@stratfordbaby]

Hardly.

[@hadley407]

For the plaintiff really wanting the earring made and then not even trying it on I’m surprised. After you wear earrings for a while, you don’t even really notice them. The weight couldn’t been more than 5 to 10 g difference.

[@kay22100]

She sounds like a mix of michele’ and the wife on all in the family

[@queennola3039]

I often wonder how many times they do this people, and most folks don’t pursue legal action.

[@arianefr78]

He is a liar, if he says he can make an identical earring, then why is he asking a 'factory' to send him similar earrings, first of all jewellery is not made in a 'factory', so he is NOT a jeweller, and he lied about having melted it down, trying to force her to buy his expensive stuff from the factory. She should have accepted the other earring but for the price he initially quoted so only owing him an additional $125...

[@ElLiSe..]

He should have given her earrings back and kept the deposit 😂

[@stratfordbaby]

AGREED. She was unreasonable. It was obvious that given the price of a solid gold earring versus the hollow original earring, that the duplicate would have to cost more because it was solid and based on the price of gold. She had to pay based on that price. He should have just given her her one earring back, kept her deposit and said BYE BYE don't come back.

[@TaiLegend]

How about she is just told what it really costs from the beginning and then she signs off on a work order or contract if she wants to move forward and pays her deposit. Then she can’t complain after and the gentlemen gets his deposit and can sue HER for the rest if work was done. It’s very simple. If you take a car in and more work needs to be done, you get a phone call and you authorize them over a recorded line that they do the work for whatever the supplement is, otherwise they just complete the primary task if the customer doesn’t have the money for it

[@divifemtv]

What a nonsensical comment ... a solid gold earring is not a duplicate of a hollow earring... ​@stratfordbaby

[@christinekelly7769]

The defendant came in lying,Once you have been caught in a lie in the courtroom its assumed everything its said by the defendant will be lies.

[@BoogieDown-q5f]

The defendant is not out totally he can melt down the other earring into something else & sell it!!!!!

[@lisajohnson521]

Those earrings are SO scared that she lost one. 😆

[@tamekadavis6641]

He's a scammer and probably kept the earring for himself.🤔

[@BoogieDown-q5f]

*The plaintiff sounds like Lisa Simpson!!!* 😂🤣🤣

[@missa1goins]

Omg

[@ElsaFriost]

I cannot believe that the judge believes what he saying when he was caught in a lie!

[@adrianknight1406]

Milian wanted to give him every out to prove his side over the plaintiff's. It's just another show of bias but luckily for the plaintiff she had ample evidence and proof.

[@Gandrewjm]

The only thing the judge believed is that he had a replacement made for $500 and that's because he had the receipt to prove it. She basically threw everything else he said out the window..... it's kinda why the plaintiff so overwhelmingly won the case.

[@redapol5678]

What? Where are you getting that the judge believed anything he said? It is quite clear she did NOT believe anything he said except for what he actually had proof of (which was a receipt, and that actually proved he was lying). I don’t know what reality you’re living in to think the judge believed the defendant 🤦‍♂️

[@sm-ee1bc]

​@@adrianknight1406 why do you keep watching her show, if you believe all your delusion??? Seems you like to watch her show. Didn't u see she even gave the lady back her $150 dollars that the lady said she didn't care to get back. Where is milian bias? She even practically call the jeweler a liar.

[@enumaofuru]

He isn't skilled enough to be called a jeweler.

[@jmar5127]

Her voice is so adorable

[@traceyaz125]

She definitely told him to go ahead and then had buyers remorse. Otherwise, why would he pay the factory to make it? It doesn’t make sense.

[@yung1717]

Bc he’s a scammer

[@cq8995]

When you sang🎶 "Bob the Builder"🎶 you got the Nugget death stare from him😫😂

[@antonettec264]

Bringing me back ❤ thought it was Mechellé voice all growed up 😊❤

[@stratfordbaby]

The earring could be easily duplicated out of wax casting.

[@mountaingirl6479]

I don’t know how easy it is to make it hollow so it’s not heavier than the other one. That was the problem. (Plus the extra cost)

[@elizabethgalligan1805]

I love her voice 😊

[@zoeg7985]

She sounds like Carol Kane

[@darreylhenderson702]

She sounds like Butterfly McQueen, who played Prissy in 'gone with the wind'

[@samanthasharp5575]

This was good one.

[@KayB-l5h]

I was just listening to the case until about 8:52. I never expected the plaintiff with the voice I heard.

[@zuritribe4844]

Milian gets on my nerves with the “asking a question and then answering for the person” 😂🤦🏾‍♀️

[@adrianknight1406]

Tried telling you all this from the very beginning.

[@Quartzquiz333]

​@@adrianknight1406She does that annoying thing to everyone, not just to Black people. Try harder, Adrian.

[@zuritribe4844]

@tonyalittle692 no it’s a shame u had to come like an ax hole instead of someone who is intelligent feel free to to scroll past my “dumb comment” with yo bull ish.. iSTAND ON WHAT I SAID SHE ask dumb questions that I don’t see any judge on KZbin doing MOST JUDGES LET THE PERDON DIG THEY OWN HOME NOT MILIAN SHE DIGS IT FOR U AND THEN SAYS “see” I know you would say that😂🤦🏾‍♀️

[@zuritribe4844]

@@Quartzquiz333 she definitely does it to everyone not just black folks

[@YoungBlaze]

This means you will be the perfect person for a lawyer to cross examine if you ever go to court, they love people who get upset or annoyed during the process

[@tiffanyr3218]

The plaintiff voice is so cute❤

[@tracym4175]

The way he chewed that gum at 4:30 😡

[@stlyelove417]

Anything can be made replica of, even Jamie foxx🤫

[@shellmac1383]

He's a liar.

[@Nevaeh1]

He started off lying about the voicemail.

[@WarGrowlmon18]

If she had accepted that other earing she probably would've had to pay him the rest

[@jessicaadams4265]

I don't understand why people sue people who they kno don't have money to pay it , or when it's only for a few hundred bucks cause it would cost more in court fees than it's worth

[@Mathew2190]

Blueprints tell you every thing, size, weight, dimensions.

[@sonhg7951]

The judge kept saying, your not a little kid.

[@WarGrowlmon18]

She got scammed 🤬🤬🤬

[@theresesoeters4885]

She isn’t a little kid, indeed, but she talks like a little kid.

[@deelaya9304]

He lied about telling the lady he had a replica, he lied about melting down the earring and he lied about getting her approval before he paid. Smt why the judge just by pass all those lies

[@satiashaw1857]

Literally the first thing he said was a lie, proven lie. And he expects to be believed when he says the next thing he told her over the phone later? Why would that one be true?

[@randafernandes2333]

Sneaky man

[@lindaburger2695]

the jeweler can just get another earring made and sell the pair for a profit

[@symonephillips7841]

A real jeweler can make a replica.. he melted it down and kept her real gold

[@leisurefarm]

scammer who looks utterly earnest and innocent

[@taurussho86]

Remember even they think they're smarter than everyone...

[@d-nice4311]

The plaintiff sound like a 17 year old 😂

[@SnowPink90]

Oh, I know where she could've found the other one of that earring if she wanted to. Totally easy, easy. Here I was expecting an extravagant earring and all it is is a hoop or oval hoop but those you could find anywhere. I'm surprised that jeweller didn't tell her that but of course he wanted to make money.

[@khaylasgranny]

Lol I literally just looked for some gold knockers from the 90's earlier this week . They're frigging almost 700$ on Etsy 😩 I wanted to relive my youth

[@PutterJack]

He's a scammer. He took her jewelry and made money selling it or kept it himself.

[@melissaruiz3768]

Dang at least he had a good attitude at the end.

[@spirogiannaki]

there are no real goldsmiths anymore.

[@jennifermarlow.]

We have 4 or 5 in my small city. But it's hella expensive to get a piece made. I took silversmithing. It's the gear that costs you, and years of apprenticeship. Finding someone to apprentice with is the real challenge. jmo

[@anacondaadultlearningcente4522]

You make a silicone mold, then a wax impression, then lost wax process that you cast. This old school method. It can be done.

[@ADF200]

Couldn’t they just make two of the dupes so they could have a pair ‘like’ the one she has

[@righttoouropinionthanks4710]

Oh my gosh!! Are u kidding me! While I do feel bad for plaintiff, she told the guy to just “make it because it was sentimental to her because of her Dad!)! So he spends $$ to have the earring made as she instructed, but now he’s out his $!! Makes no sense JM!!

[@mariiej9508]

Justice

[@ST-rm4we]

She wont let them Talk ,judge asking question but will Not be quite😂

[@adrianknight1406]

Told you how Milian is.

[@Quartzquiz333]

​@@adrianknight1406It's NOT because of racism, Adrain. Nice try.

[@YoungBlaze]

​@@adrianknight1406you comment this on every video....why

[@91PHS10]

Quiet

[@adrianknight1406]

Because it's the truth that's why. Racism and bias should be dealt with an exposed at all times. I can only tell the truth in what I see shown. Racism is unacceptable.

[@ladye626]

If she said just do it please make it and he wants to please her he assumed she will pay what it costs

[@hannahbaker007]

The judge wears beautiful earrings every episode she’s not the one to play with over earrings lol😂 Also he was a pig: a scammer you can just tell.

[@kyleemon1852]

Damn he should have kept the deposit

[@taurussho86]

For being a liar?

[@briasworld8]

She's talking like a Baby. 🙄🤦

[@lir9875]

He's a scammer

[@Lanie-sl9ne]

He's a liar

[@jwissinboot4898]

If it's so sentimental and she lost one an wanted another one then it loses the sentimental value cause it's not the original

[@ericericgoodwin8147]

She seems like a crybaby child... despite jm patronizing here

[@tjbooker9948]

I have a policy not to do business with anyone who seems like they have experience with vampires.

[@marvellaharbin877]

Voice actress next gig 💕

[@reelampkin2196]

Her voice!!!🤦🏾‍♀️🤦🏾‍♀️🫨🫨🫨🫨so whiny!! I barely made it threw this case.

[@babyj3631]

She sounds like a baby

[@aerotaken5357]

I'm pretty sure this guys specialty is doing shady business. He just comes across as the guy who will say anything to make a sale & he sizes people up before he gives them a price based on how much money he thinks they have (i.e., if you walked in wearing all designer clothes, shoes, purse, jewelry then a necklace he'd normally sell for $500 would magically become a $700 necklace).