Moving company nightmares: What you need to know before you move (CBC Marketplace)

Moving sucks. We investigate what happens to your stuff when you move, so you can avoid moving bill shock.
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[@NotDerek._.T]

The guy scamming people needs to be arrested for fraud

[@BOXXYwhat]

i didnt know there was someone named Fraud that can arrest people

[@Nolanrulesroblox]

You can be arrested and up to 20 years in jail for Fraud and you have to pay all the people u scammed

[@absolutelynobody3698]

Derek Gaming This is why I borrow my friends truck

[@LexEllis]

but its not his fault! ISSA MISTAKE SOMETIME! IT ERROR!! hahaha

[@nomorepc2431]

Derek T. He does. They all do.

[@legendarynoob4862]

i know i am american but I love marketplace. The journalism is the best.

[@carschmn]

Legendary Noob we have the same issues in the USA, the government is just different.

[@Bernie3000]

Legendary Noob the CBC loves American viewers too!

[@psyffee3755]

@@carschmn same! So interesting!

[@CAceDubz]

I am also american... North american/ I also agree with you

[@Scootertuner420]

Originally you are European

[@xandermurdock6131]

I'm finding I enjoy Canadian TV more than the stuff in the States.

[@LadyInTheHangar]

Agreed. None of that crazy drama we have here.

[@vitaliyburlaka691]

You guys ever watch John Stossel? Good tv from the states! Just a heads up.

[@owenswamp]

Probably because you are Canadian... nobody from the United States calls it the states

[@anthonyc4138]

@@owenswamp some do

[@kenyettaready]

i agree. the reality tv stuff makes me nausea. *from a SOUTHERN American*

[@shywolf4]

This happened to our family when I was in 4th grade. The cost was almost double the quote. My parents could not afford the new cost. Then the company charged crazy interest for every day they could not pay. Eventually the moving company auctioned off our stuff to pay the bill. We lost everything. All we had left is what we had in the car when we drove across country. Pictures, family momentos, all gone. My parent asked if they could pay a partial amount to reclaim photos and such that were worth nothing at auction but were priceless to us. They refused. This is not just an issue of money. The emotional impact stayed with my siblings and I our whole lives. Our only photos of our parents wedding or our baby pictures are ones that extended family members shared with us. I am 45 and to this day, anything of emotional value travels in my car with me when moving. These companies need to be held accountable for this scam.

[@omopapa]

That's insane

[@alyssag9300]

That breaks my heart to hear 💔

[@CrownS-n-LessonS]

Hmmm... Imagine how we feel when we were kidnapped, all our history stolen from Caucasians and European countries y'all's museums, stole our nationality, don't know who our family members are, having to take DNA test to make sure we aren't dating our family. And y'all have yet to give anything back and refuse to try to make it right. We built everything and yet have paychecks... So am I really supposed to have sympathy?!

[@Aceorbit]

@@CrownS-n-LessonS lmfao imagine relating incidents with moving companies to slavery, clown check

[@TAZ0300]

shywolf4 If you’re ever in this situation again and you can’t afford the new bill try to get information on the auction and have a friend or a family member place a bid on your stuff 99% chance no one else is really bidding on household items so you can get your stuff back Cheaper than the original bill they try to stick you with. I’m sorry to hear about this, as a professional mover it pisses me off.

[@mashadasha]

I hope that the lady with the two children does sue and holds them accountable and then repays everyone who helped her, which would be the fair thing

[@mashadasha]

S C what? Didn't you watch the show, it mentioned an account was created so that people could donate to her situation.

[@mashadasha]

S C she was provided with money to assist her move by the website to donate but then she was refunded money- she should have paid back the cash. She doesn't have to but why should she make money on this

[@tarcal87]

Is that really your biggest problem? Unbelievable!!! You don't even know if she managed to sue them, got any money back, how much her costs for suing was (lawyer etc). Meanwhile that company chain makes millions of dollars a year on overcharging. Millions, because it's at least 5 companies with many trucks operating all year.

[@sjelliott6660]

@Dawud R. Ha! You're bored.

[@akcezz2011]

that still doesnt stop them from doing it again to people. companies need to be held accountable

[@ArshMellow]

Idk why all the dislikes? Marketplace helps show the truth! A big thanks from me for this show!

[@sophiastrophair5756]

Arsh probably the company spamming lol!

[@va-115airframer7]

All the dislikes come from eastern Europeans. Cant trust those people for anything except how to ruin a community.

[@circusboy90210]

because it's not the truth and their "experts" are paid liars.

[@BurntTransistor]

Eastern Europe? The owner of the company has a Turkish last name. So the middle east.

[@patrickbeart7091]

Eh it's just vaguely targeted racism

[@_myst_4267]

Canadian Man: "This is YOUR marketplace" Me, an America who has never stepped foot in Canada: "Damn right it is"

[@morganborzelli8942]

Us canadians accept you guys ❤🇨🇦

[@takeiteasy2530]

You guys are all good with us ! 👍

[@bornstndnupntalknbak]

Lol

[@liamevil90]

Same energy from the UK! 😂

[@isaacfoxygaming1481]

I’m American and half Mexican

[@jorgefernandes1774]

He said the magic sentence. “Trust me”. That is an immediate sign NOT to trust them

[@markross9781]

Love the broken accent and the Range Rover! He obviously lives in a downtown condo! He's not hurting for cash!

[@Eric-ut3kg]

No, I don't overcharge customers... Gets into his Range Rover.

[@megananimations5512]

Eric it's a 2015-2016 Range Rover very expensive probably over $25,000 usd

[@lucasredmond9778]

Megan Animations lmao try 75,000

[@Nolanrulesroblox]

O_O

[@NotDr.B]

+Megan Animations way off lmao

[@FlyingFilmsHD]

Megan Animations you have no clue lmao

[@heyitstamara]

Dammit, I don't know why I just love Marketplace.

[@astleyfam6384]

I love it, I don't even live in Canada.

[@spyjoe22]

Astleyfam same i live in new York and i still watch this

[@weatheronthe8s895]

spyjoe22 I watch this and I live in West Virginia so I'm not even a bordering state.

[@illlli7469]

Tamara Larissa I live in Guam I love this program

[@olivierlatulippe4244]

Weatheronthe8s they're called provinces not states in Canada dumbass

[@victortakflakt]

I just have a rule for myself, I never go for the absolutely cheapest offer. There's always something fishy about the company if they can charge so much less then the other companies.

[@Louwhay]

Put all your trash in boxes Get them to "move" it Let them keep it when they want more money ??? Free garbage removal

[@fruitsellerzik]

Nice

[@thecatalunya1]

yep that seems ok with me good idea...i think for me a punch on the nose on a dark night would be worth it these people are scum..

[@nikhilsaini8052]

What a brilliant idea

[@subscribeowikd3336]

💯💯💯🤣🤣🤣

[@bourgeoisiez764]

😂👌🏽

[@olivermansfield8341]

They should have filled hundreds of boxes with packing peanuts and then see how much it weighs

[@Steets]

That would've been absolutely hilarious. "Your weight is 6800 lbs." -"...what" "Yep. 2700$ cost." -"I gave you 279 boxes filled with styrofoam packing peanuts" "..." -"Anything to say?" "Is a mistake sometimes! Is error!"

[@mylifeasmanta]

Steets yes genius. that is brilliant

[@Pistol-PackingFemboy]

That would be funny as hell!

[@seaturtlepoppy7679]

I thought about that too and patted myself on the back for being clever. Then I remembered their moving guys would be lifting those boxes. I still think it would have been funny though.

[@sseltrek1a2b]

yessssss.... (;

[@thejaramogi1]

But I don''t understand why they cannot be arrested and charged for fraud!! I never trust anybody who says trust me! When they are conning you!

[@BiteSizedCrafter]

the jaramogi Cause Canada?

[@godhandvoid9795]

When you're just estimating the weight it's really really difficult. I'm not saying this one was okay (cause it was way way off) but it's impossible to estimate completely accurately. If we weigh every item then the move time would be much longer, which would cost much more money. So it's a delicate balance that's a lot more difficult than it sounds.

[@rahminapuspa4805]

I just watched the Japanese moving company...and it's like heaven and earth difference. I think Japanese moving company will be very welcome here

[@BewareTheLilyOfTheValley]

I watched a KZbinr who also used a Japanese company and holy hell, movers, TAKE NOTE! They even still respect the rule of no shoes indoors, meaning they take the time to remove their shoes every single time they come in, and put them back on when they go out. What they do is pack up everything for you, if it's not already been boxed (which that's fine if it hasn't, just be courteous and pack glassware and fragile knicknacks yourself since those can take time), then put everything by the door, then move it. A few people remain indoors with shoes off, then some are outside with shoes on and they pass the items down an orderly line. Should someone from the outside need to come in, or should they be short-handed, those shoes still are coming off to protect the floor when they enter. Same when they deliver the items. It was fantastic watching them go. But western culture doesn't have that same level of care, because that's exactly it, it's a cultural thing to be that courteous.

[@rayderpa777]

It's the culture and government, the scams like this aren't culturally acceptable there in japan.

[@originalunoriginal4055]

Well you can't judge a whole race/nation/country based on an individuals actions.

[@doctorfeelucky]

I work for Nissan. They believe in efficiency

[@rhymer.4022]

Am not even Canadian, but man I love this show! Also so many of these need to be disscussed in America too.

[@xxFallenKnight]

Mans driving a Range Rover, do you really think he doesn't know whats going on?

[@Anonymous-ld8ox]

The scammer who owns Economy Lube in the other CBC video also drives a black Range Rover. Says it all.

[@hotroddaddy-et4xg]

almost everyone that drives a range rover,bmw,merc or porsche is usually a thief,is very arrogant ,very self centered and thinks the world owes them something...

[@sophiastrophair5756]

hot rod daddy lmao my grandad has Porsche and Ferrari what you trying to say?

[@dynamo3059]

duh, you don't get to be rich without being a selfish ahole

[@justincady6563]

He’s a business owner. So he has a nice car. Shocking.

[@VO_Bot]

This is why you rent a truck instead.

[@livefreeordiehard8898]

BoTL1kE no. We have to get rid of those cancers without moral standards. We do not back off.

[@sensate444]

What if you don't have people to help you?

[@sensate444]

Neverquiter 6 Yes!

[@Pistol-PackingFemboy]

Or use a 21 foot toyhauler

[@RaneBane]

Your stuff would be vaporized if you did that with no experience on a cross country move. If clients want to pay to have there stuff handled properly its never an issue. However It seems everybody wants to pay the lowest price and then complain when the stuff gets damaged. Not all of them are scammers.

[@Hoovie9596]

We moved from Winnipeg to Calgary in early 1999. The moving company we hired tried to extort more money at the moment they showed up to move us. Said we had a lot more stuff then they thought we would. They then said the truck was too small to fit everything and needed more money (not sure how paying more money would suddenly make the truck larger). We had less than a one bedroom apartment worth of stuff. It was me my wife and infant daughter. I refused to fall for it and paid NO extra. So guess what ? Our stuff took a week to get to Calgary. A 12 hour trip took 7 days all of a sudden. They said the truck “broke down in Regina”. To this day I still call bullshit on that. I complained and got nowhere of course.

[@mack5757]

Elena and Murat are still at it, it appears they started up some new companies though. The excel and PDF documents from the following companies all say the authors are from Troy Transportation: Alliance Van Lines, Atlanntis Van Lines, Canadian National Van Lines and Canadas Leading Van Lines. They are using these 4 companies as well as Atlantic Van Lines and Canadian Moving Systems that are referenced in the video. When I got quotes online 5 of these companies submitted bids to me and they were very close. I had no idea they were related at the time.

[@oliviamartini9700]

Holy sh*t - this is the most valuable information to be found in the show or comments. Thank you so very much.

[@grandpa5508]

you can avoid this scam. insist to be present for empty weight then follow the loaded truck to same scale for the loaded weight.

[@gracytoyschultz4416]

Cheikh Elmoustapha research places and see what other people say to avoid a scam.

[@chanelv6290]

Gracy Toy Schultz problem here is that some good reviews are sponsored/paid. Some companies will pay you to leave a good review. That actually might be why CBC didn't get replies from those who left good reviews except one. So, you cannot be sure you're avoiding a scam. I would say the same as the first comment, be there at weigh-in.

[@Alex10daysago]

they'll just roll their eyes at you and tell you that no trucks are available for such dates. they don't want those over the top customers

[@toolbaggers]

@@chanelv6290 The best thing to do is read the negative reviews.

[@tcampbell7154]

To all the people saying you should drive a truck yourself to move, its not that easy for everybody. I have never driven a truck in my life and wouldnt dare drive one soon. Family and friends aren't always going to be able to help you out. Moving is hard work and is time consuming.

[@GOFLuvr]

The only time I was involved in a true moving operation was in 1983. My dad had my mom moving stuff so much to the point to where she ended up in the hospital.

[@helenparr6819]

That is why fragile snowflakes such as yourself get taken advantage of.

[@hannesp6969]

@@helenparr6819 I think you misused the term snowflake here... not being able to drive a truck doesn't make you a snowflake...

[@UncleEarl97]

Would you rather move your things yourself, hire muscle help if needed, drive it to your destination, hire more offloading muscle help, return the truck, and enjoy being in your new place with ALL your belongings, or risk being ripped off and maybe not being able to ransom your belongings back into your possession?

[@mbagirl9567]

rob hansen - ok then. How do you propose I handle my overseas move? Pack my stuff, rent a truck, load it up, take it to a weigh station, then to the shipping yard (which only allows shipping companies into the dockyard), rent a partial sea container (from who?), move all my furniture and boxes into a container, drive the ship across the Atlantic Ocean, etc... People hire moving companies for a variety of reasons, often because they cannot do it themselves due to the logistics of necessary steps. This does not make them lazy or snowflakes. And, moving customers should be able to have a fair and honest transaction with the moving service provider plus a means for recourse if the company scams customers.

[@patrickdaly2121]

“It’s a mistake an error” sure mate it’s an error. Always an error that gets you more money and the customer an empty pocket.

[@williamjones4483]

I worked for a "mom and pop" moving company for several years. They had an outstanding reputation that they worked hard to keep. One or the other of them nearly always went to the customer and surveyed the goods to be moved and gave an estimate of the weight. After loading the truck with their goods went to a certified public scale for weighing.

[@tombell7455]

Unfortunately, I have a bad back. So when it was time for my wife and I to move, we rented a truck, hired people and watched them load it. I drove the truck myself to our new place, hired people and watched them unload it. I know it's a bit controlling, but we don't trust anyone with our personal belongings. My advice to everyone else is to do the same....move it yourself.

[@msdaisy6949]

This is a huge scam in the USA too. The next biggest problem is U-hauls. They get stolen if you leave them unattended for ten minutes. Las Vegas has a HUGE problem with both.

[@xeldinn86]

What is the purpose of stealing a uhaul ?

[@h2oquality2010]

Xeldinn To get whatever is inside?

[@notnivea7434]

How you gonna let someone steal you uhaul I ain't never heard of something like that

[@tylercorbin8073]

Xeldinn Your Common-Sense said his job was to hard, so he quit.

[@MrNotorius5500]

I always thought the biggest problem with Uhaul was their exorbitant mileage rates.

[@decembersixx6237]

One time when me and my mom moved (I live in the States), we hired a pretty reputable moving company in our area. First off, the lead guy thought he was God, second they misplaced my deceased father's tools (many were antique and cannot be replaced), and we had lingerie missing, shoes gone and the list goes on. The company were not helpful at all. They said we signed an agreement that states "We will not be held responsible for lost or STOLEN items!" That should've been a big red flag. I asked them if they made it a habit to steal items and that's why they put it in the moving agreement. They couldn't answer me Lesson learned.

[@shombie2737]

Two guys loaded up mom's piano, etc., then drove so fast we could hardly keep up. They tried to lose us, but mom kept behind them. They finally gave up and took it to the new apt. The piano had a gash.

[@mariamatias5801]

The 255 dislikes are from moving truckers who overcharge customers

[@elle_aire4789]

Lmao

[@WednesdayandStrangerThingsfan]

775

[@SECRETABC69]

@@WednesdayandStrangerThingsfan 778

[@KingStr0ng]

"Don't tell me that I am doing this on purpose" > How do you *ACCIDENTLY* rip someone off!?

[@msrednic]

Glad I moved MYSELF!! Only thing I hired was the moving labor. Drove the truck myself. Save a lot of headaches and money that way!

[@BewareTheLilyOfTheValley]

I think that's what I'd prefer. Just load it for me and help me unload it. So long as my journey isn't in a hilly area (as it frighteningly was the very first time driving such a truck), I think I can wing it if I go slow.

[@mogbaba]

Error happens but always in the company's favor!

[@j3steven]

This happened to me too. Quoted $1200, final weight put our price at $3,500. There needs to be accountability for this industry. Good job CBC!

[@amaanfazal1496]

You guys should do a Marketplace episode on Uber

[@marks6663]

They won't. Too popular. Too trendy.

[@alexiaetcetera]

they have one on ubereats

[@scottalderson8673]

Nothing wrong with Uber .

[@scottalderson8673]

@@alexiaetcetera they do?..How can I find it pls and ty

[@BiteSizedCrafter]

Scott Alderson In most cases your comment is true. But there have been cases if uber drivers raping and stalking people..

[@lovinsnotfun-eranymore5213]

The last time I moved 10 years ago , I rented a large cube van with a hydraulic lift on the back for the appliances , tools and furniture etc . I hired 3 buddies for One Day just to carry the stuff out and then in . As I already had things all packed up . I paid them each $100.00 CASH , a wide variety and Plenty of food and COLD bottled water through that Sept. day , and Plenty of booze - when we were all finished . Then I drove them all home as to them drinking . They were paid hundreds of times over the years before this as they were weekly eating and drinking at my shop and in my home before and after that . = I Never want to Feel I Owe Anybody . . . I'll Bet I've Helped 40 people move over the years and Esp. with immediate family - and it was Always For Free . . . Hmmm , now that I'm reminded - Where was My Family that Saturday ???

[@TiBunCosplay]

I feel fortunate that my dad has a big trailer and a pickup truck that he used to help me move when we bought a house last year. we were moving only one town over, and my parents let us store all our things in their garage until moving day. My dad's "price" for all that was that we BBQ him up something tasty before the move, which we did. made a family gathering out of it. it was great.

[@650tripleman]

thanks market place you guys really saved me form atactic van lines i just got a quote form them and i all most called them too set up the move and they said $1840 form sarnia ontario to fort mcmurray AB but not now i called rawlinson moving and just have to get a quote thanks market place o ya i shard this video on Facebook

[@virtuitousvampire9371]

warfarstarret starret awesome that this worked for you! Good luck!!!

[@RoddThunderheart]

JT Edwards See that's why any country needs a crown corporation like CBC because they're funded by the government and thus not answerable to media corporations owned by multinationals. It also keeps other companies in line if CBC Marketplace is banging on their door. Media like this holds companies accountable.

[@gerardocaraballo9163]

I had a nightmare moving with North Star Van Lines and Century Moving Services. I created a group on Facebook to share my experience. Please join and share this group to stop these scams. Look through North Star Van Lines.

[@Ken0604]

Never use Two Men & A Truck they will rip you off even worse.

[@brrjohnson8131]

And drop & break boxes off the back lift of the truck. I had more damage$ than the price of the move.

[@patriciariley5922]

No kidding

[@BostonBB]

Thank you for the heads up

[@dianaevans7102]

So true!! They are the biggest screw job company ever!!

[@henlofrens8335]

They broke 2 of my family 1k flatscreen Tvs

[@amyp66]

Truly appreciating living in the UK. I'm moving in a couple of weeks, a bloke came round yesterday, looked at what I'm moving, worked out what size van was needed and how many men to move it and worked out a price. You could be charged more if there's a hold up with getting into the new property but you are given an hourly rate for that.

[@too-da-loo]

The exact same thing happened to us back in 2001 when we moved across country for the 1st time. Truck weighed more than expected, had to pay upfront or they would not give back our stuff. Every move since we have rented our own truck and paid local people to load and unload.

[@soccerchick9841]

I'm a American, yet I can't stop watching these videos.

[@kimjong-un8543]

*an

[@moeranyc]

Kobe Bryant She didn’t say she was an educated American though.;)

[@kimjong-un8543]

@@moeranyc You do realise America isn't the only english-speaking country, right?

[@shakemiz]

@@kimjong-un8543 r/woooooosh

[@moeranyc]

Kobe Bryant *realize.

[@TechnologySpotlight]

Take your important stuff with you "personal electronics or records"

[@armandog4904]

I remember working for a moving company in Arizona, we took a 26 foot truck loaded halfway to Arkansas, they made the customers pay a little over $13,000…it was insane, i quit shortly after

[@CaptainAR11]

Wait... Marketplace is Canadian? I’ve been watching this whole time thinking it was american😂 Wow, this is quality!

[@metalhd7277]

CBC mean Canadian Broadcast Center

[@Elijah1916_myhighway]

A lot of American movies are filmed in Canada.

[@blacktape52black72]

@@metalhd7277 what about cnbc?

[@metalhd7277]

@@blacktape52black72 consumer news and business center

[@WLSBazar1337]

I did not hear them ask the owner one of the important questions why is your address not legit why are they Shoppers Drug Marts?.?

[@jeffw1267]

I'd say, "Hey, let's go into your office," and barge right in to the Drug Mart. "Murat's here! Where's his office?"

[@niagaradrones]

Shoppers Drug Marts have postal boxes in them so their PO Box address is the shoppers drug mart

[@LadyUsakoB]

this why my parents n i moved our selfs ^.- we rented a truck n went just fine :D

[@zunair744]

LadyUsako B yeah but that doesnt always work for long distance moves... no one just does honest work these days

[@zunair744]

Brian damn thats dedication

[@LadyUsakoB]

***** Of course, its not for everyone..

[@BOXXYwhat]

*parents 'n i * truck 'n went

[@SuperVicepoint]

You can only rent a truck if you are older than 25 in Canada plus you have to have a clean driving record then upgrading your license.

[@bmartinez2086]

I am a mover and it makes me sad that stuff like this is happening. I charge usually by the mile and time it take to unload. That way there is no confusion. I input the address of pick up and drop off show it to the customer and charge them based on that and the trailer size I use plus time it takes to load. I 1 bedroom move to Las Vegas I usually do it for 650 to 800 depending on boxes and bed sizes.

[@raiMorrison]

I'm so glad I found this video before my move!

[@PunakiviAddikti]

This is why I moved with a rental car, and with help from my grandpa who has a trailer. It took multiple trips but I got everything moved in two loads.

[@michaelderkacz5526]

This is insane. I worked for a moving place for about a year and a half and this isn't hard to avoid if you just look at reviews.

[@michaelderkacz5526]

Mis quotes are a pretty normal thing. But the company should try and deal with it. Not just force it on the customer. My boss would mis quote by 2-3000 lbs but he would always make sure he fixed the problem.

[@wyliecoyote1696]

I think because they are the cheapest [initially] - people fall for it regardless of the reviews.

[@gerardocaraballo9163]

I had a nightmare moving with North Star Van Lines and Century Moving Services. I created a group on Facebook to share my experience. Please join and share this group to stop these scams. Look through North Star Van Lines.

[@Xackory]

A lot of reviews are faked

[@alice20001]

I love these undercover stories!

[@CJ-lp8hk]

Why isnt the "error" ever beneficial to the customer?

[@viks1632]

Very well said!!! I totally agree

[@ArcherKet]

Errors can be to the benefit of the customer if youre working with a honest moving company. For instance if you have a "binding with weight credit" contract with the company, there is the possibility of getting a partial refund if the actual weight ends up being less than what was estimated. This is something you should ask your mover about before signing the contract.

[@thishandleisalreadytaken132]

Good job, keep these investigations coming. As newcomers we were also scammed by one of these companies. They showed up late, took as long as they could to load the truck (even though we had everything ready and outside and helped loading the truck, then they refused to unload unless we paid first and what we were charged was double what we were told. We ended up paying because we were scared and they just dropped everything in the curb and left. They broke some of the furniture in the process and then they staid in the driveway for half an hour . That was quite frightening, we didn't know what they were doing.

[@parucleo]

A family friend of ours moved from Vancouver, BC to Sudbury, ON last year and they had the same experience. Our friends were smart enough to bust these guys by actually taking the truck to a wieghing station which was luckily still open. Also, in addition to the overcharging and 2 months late delivery nightmare they actually stole a roomba vac from their belongings!

[@drampadreg1386]

The best part of the story is when the little girl at the end gets her stuffed rabbit, love that laugh.

[@PolizeiPaul]

I love CBC Market Place, Even though I'm NOT in Canada it confirms my suspicions on how things around me are changing and no one notices, Or if they do they seem to take it in stride, Like food containers and portions shrinking and yet you pay the same price you used to for smaller sizes now days. And then there's all the scams and trickery of mechanics,tow truck drivers,tech support,insurance,etc. So again, Thank you CBC Market Place.

[@grandpa5508]

the scale was wrong, there was snow on truck, driver ate a lot on the buffet. we're not scamming... says the crooked driver/mover.

[@raisin4406]

Yeah driver ate 3000lbs worth of food we're not scamming you he just eats a lot not our fault

[@machine4157]

Canada have very very weak policies in some place like this one while they let only 3 companies really control the whole phone industry

[@virtuitousvampire9371]

Machine ummm no! They are saying there are too many movers because anyone can do it.

[@gamerguypvppvp7347]

3 Telephone Companies? Thats a lot of competition. Here in Germany we in the end have only got 1!(Telecom).

[@kaidenrogers]

Freedom Mobile is owned by Shaw. That's four. And do you realize the cost to start a mobile telecon company? That's a huge amount of infrastructure that would need to be installed.

[@baibo_a]

Well, in Germany thats this way too.

[@xm447]

I wish America had a program like this. Love it.

[@SilverMeteor7]

CBC marketplace you guys are the best! Please keep up the amazing work!!!

[@ClintLundie]

try getting an in home estimate with a written guarantee any reputable moving company will do this. kind of a no brainer.

[@ClintLundie]

Abe E Amj / Atlas will come to your house. do an estimate and guarantee the price within 10% . no surprises. ;)

[@walkerhartfield5306]

Time for a lawsuit

[@UsernamesForDummies]

I moved from Switzerland to London UK and had an estimate for that in cubic meters. After they packed everything up it was nearly double the size and so was the price, obviously. When I unpacked in the UK I found, that they had individually wrapped pencils, burned-down candles, tea lights and even 8 paper clips. The amount of paper was atrocious! No wonder the volume of the cargo changed that much. And no wonder they couldn’t finish their job in a whole day’s work. They were two guys and I lived in a 1 bedroom flat! 1 bedroom, 1 living room, 1 kitchen, 1 bathroom. I packed the rest over night.

[@MrNotorius5500]

Thankfully I hold a CDL and I know how to drive big trucks like those and I have no problem moving my own stuff when needed. This is how I avoid this scam.

[@tiresome_oof1064]

When I moved I was about to have people move my stuff for me but my uncle told me just to rent a truck and take it myself because he heard stories of movers overcharging. He also said it would be inexpensive and more trusting than the people who move it.

[@Mrlaged]

My step father was a mover for over forty years. He was always yelling at the guys who went out and under quoted the customers just to get buissness. Its one of the aspects of the job he hated.

[@Meowface.]

My sister recently moved Couple days after arrival her husband realized a bunch of his tools were missing He called the moving company..the manager said "oh there wasnt enough room on the first truck we are sending the tools on another truck " Left us all suspecting they were hoping he wouldnt say anything Oh and they broke furniture, dishes, pictures, snapped a brand new headboard These weren't "the cheap guys" either Nightmare move for her too...within a couple weeks they had to evacuate because of forest fires (Their home is ok...so far)

[@keaudretoler]

I used to be a mover here in Tennessee this my second video I watched on movers scamming people we never did anything close to this these people are sick

[@keithhusain2141]

When I moved to my new house. Relatives and friends helped me and my parents just payed them a pizza dinner. Not $2K

[@XGaming1]

Keith Husain 2.8K

[@lillyie]

they are relatives what do you expect?

[@dannydts1501]

That's the best way to do it

[@rishid3188]

The best way to move safely is just to rent your own van and move your own stuff

[@king.kthebest6158]

Uhaul baby

[@cozylime_2006]

Thats what my uncle and aunt did

[@timcampbell343]

There are two important terms that moving customers need to know. Broker, and Carrier. A broker is someone who does not perform the move. They merely take your money and then sell the job to an actual moving company that works with the broker's scam. The new company that now owns your job is the carrier, and they will ALWAYS hit you up for more charges because that's how they make their money. The main questions that must be asked over the phone is: " Are you a broker, or are you the actual carrier who will perform the move ? " If they claim they are the carrier who perform the move, the next question is : Okay, is your company logo on the truck that will be coming out ? If they say no, remember their name, tell them no thanks, and call someone else. Even then, you're not 100% safe. I asked a company who told me they were NOT a broker. They sent me a quote to my email. When I read the quote, I checked their disclaimer which is all that fine print at the bottom that very few read, and it stated that they ARE A BROKER. I called the same guy back and he denied telling me he was the actual carrier. I told him he is a liar because I would have never given him my email address if I knew he was a broker. THE BOTTOM LINE IS READ THE COMPANY DISCLAIMER THAT IS SENT WITH THE QUOTE, AND NEVER DO BUSINESS WITH A BROKER. An honest Carrier is a company who will come to your home and look at everything you want to move, and give you a written and binding quote that cannot increase once they deliver your items to the destination. Also, an honest carrier company will always take a credit card, while the others insist on cash, or a postal money order.

[@bosnahYUG]

i worked in Amsterdam where i live as a mover for 5 years. What i saw is the same as here. most of them are not safe with your personal belongins they dont care about your stuff. The price is always higher than expected. Better hire your own truck and do it yourself you will spare alot of money

[@WilhelmDrake]

Put the fraudsters in jail. Cheaters must not prosper!

[@abhishekchauhan7536]

No police says you have to look by yourself lr go to consumer court. We dnt know anything about this.

[@barbaralugo7080]

Sometimes you just need to haul your own stuff I saw a uhaul on this. So pretty much trust no one only your self. 😓

[@turkman49]

thanks for sharing about these type of companies

[@mckinneymindy]

There are a few reasons to use movers. My best friend was mid chemo and had to move her elderly handicap parents out of their condo. Relator came when they were "done". They left many priceless items behind...didn't clean up...and there were liquor bottles everywhere. Thankfully she was friendly with the realtor and he gave her a heads up. Yes she got her parents stuff and *hell* no she didn't pay full price.

[@positivewarrior5206]

I own a moving company and we charge a flat rate per truck. ($350) (Local moves only). We only move furniture. And boxes.

[@jacrispy8802]

Positive Warrior yeah but these weren’t local moves

[@benjaminbuton3632]

I run a moving company also and I charge 75.00 a hr(90.00hr with stairs).

[@MUP-kn4np]

@@lionheart9902 thats what Im saying 😂 I own a moving company and these guys are charging illegal alien prices

[@cwaltderz6971]

Only furniture and boxes. Your running a scam moving company too. What if the job takes 12 hours. Your telling me you still only charge 350. I don’t think so

[@ladycheyne5607]

@@lionheart9902 Looks like someone hates the free market🤣🤣🤣🤣Are you afraid of the competition?🤣🤔

[@p2a0p2e0r1]

Definition of ESTIMATE = roughly calculate or judge the value, number, quantity, or extent of. So yeah it's an estimate...estimates change, thought that was common knowledge. If they want something exact they should have someone come out, examine and take an item list and box count. After doing so they can sign an agreement to move those EXACT items for an EXACT price

[@devonwillis7625]

Man, even with onsight estimates, customers still manage to add more sometimes. Or add stops to pick up additional items and STILL complain when it goes over the estimate a little.

[@emersonpropst2886]

The problem in the two cases we were shown weren't with estimates going up, it was with a flat out markup in the weight. I agree people should understand that the estimate may be higher or lower depending on specifics (I have had both happen with reputable movers), but claiming something weighed more than it really did *is* a major problem and shouldn't happen.

[@sandstew2697]

I would ride behind and along with the movers to guarantee arrival if possible. This eye opening and greatly appreciated

[@allmine853]

I am currently trying to move from Edmonton to Windsor ON and this is my absolute biggest nightmare. This is what is keeping me from making to move. I dont know what i would do and feel certain it will happen to me

[@hoxinyan2746]

movers should have certificates to move.

[@chozo69]

i worked for a moving company for 11 years -- i so totally disagree with this as really what kind of certification does it take to move a couch? --- no 90% of the time its the dispatch that make the rules its mostly not even the foreign guys fault its his workers that are doing that he just runs the company and apparently 5 places at that so these guys are running up to him with questions and hes like wtf ?

[@michaellin7936]

chozo echo so scams and ripoffs don’t happen to innocent people who just want to move

[@duoterre7374]

right..like that couldn't be mucked with too

[@ACommenterOnYouTube]

certificates of WHAT..??

[@patskepatske4484]

they need to regulate the industry

[@MRCODMAN44]

Just use a Uhaul

[@indigoray6693]

+Scarlett WhispererASMR I always wondered that, but maybe you can return the uhauls to the any uhaul place across the country

[@cheshire-smile3091]

Scarlett WhispererASMR There are UHaul companies all throughout America. You just return the truck or trailer to the nearest one. You'll notice the trucks & trailers usually always have out of state tags. Its one whole company. I didn't know how it worked til I moved from TX to WV.

[@gerardocaraballo9163]

I had a nightmare moving with North Star Van Lines and Century Moving Services. I created a group on Facebook to share my experience. Please join and share this group to stop these scams. Look through North Star Van Lines.

[@dustinz3371]

They are Canadian

[@cachem11]

+sc0tte1 That's because Arizona is where the U-Haul headquarter located and where they build/modify the vehicles.

[@MrRapperb]

Man, I am addicted to these series, these are some quality works. well done, CBC Marketplace

[@MS-ti8ub]

I called a company in Florida years ago to move my stuff back to Virginia where I used to live. They came to my apartment, and gave me "an estimate", more like "that is what will cost you". They came over when scheduled and when all in the truck I was told they had to charge me more. I agreed without thinking. I was very sick, afraid of not seeing my stuff anymore and was also going to travel and be out of USA for six months, so they left, put in storage, and when then close to me coming back to Virginia, they delivered with my son was present. Long story short, when I came back and started unpacking I noticed that many things were missing. Because I was in a hurry due to my trip, I did not write everything I had in the boxes. I was stolen many precious things to me and I learned the lesson. In calling them in FL it was such a problem to contact them and have anything resolved. I ended up giving up, for my sanity. Now I am leaving again but this time, I will be prepared for these bunch of criminals. I should have called the police right then or shoot their legs. I am serious!!! Nobody is doing that to me again, EVER.

[@megadisneygeek]

I love the videos you guys do! Thank you! Keep up the great work! I am wondering if you know of an American KZbin Channel doing the same thing you are doing in Canada.

[@Bogard2312]

When I moved back from Japan a moving company sent a guy to measure the stuff in our apartment and gave us a ridiculous quote based on their "size" estimation. I went and remeasured every item to be sent home and my measurements were half of their estimate. They had no choice but to cut the price in half.

[@CuriousNormie]

In Australia we have AFRA, using a non-member company to move is a surefire disaster. We also charge by volume, not weight.

[@ambervidette7559]

I'm in the U.S. I was getting quotes about hiring movers for an appx 1500 mile move. One company gave a super low quote. At first I was excited, but then I looked into it further and they can increase the price as much as necessary dependent on the weight. Instead I will be packing it myself into a U-Pack because it is measured by the length of the trailer needed, not by the weight. This shows me that I made a good choice and doing it myself will save me hundreds if not thousands of dollars.

[@anthonysilva5312]

Anyone who says, “My friend, trust me” ....I’m not gonna trust

[@critterwhisperer5821]

anthony silva f that. I’ll grab my pepper spray or run the other way

[@SharikSobaka]

“I’m doing the light stuff” 0:51 😂😂😂 it’s a pun. He’s helping carry the lighter weight items but it’s lamp shades, which are part of your lighting. Lmaoo goteem! Genius

[@hatednyc]

“Iz a meestake sometime! Iz error!” I love that

[@8188jlpc]

I've worked in the industry 18+ years, most customer gripes come from things you have tried to explain to them prior to the move, their neglect to read all of the required paperwork before signing, and their general "know it all" attitude, they know more then me even after 18 years of doing this (?)....those that actually listen to moving coordinators like me, fare well ...and when you go with the 'cheapest' mover because you are only looking at price and not all of the services, you get what you pay for

[@user-se7wf9dv6r]

This is what I thought...it's all the customer's fault. S/

[@jasongreene1980]

The Canadian government needs to have rules and regulations in the moving industry

[@cory4682]

Yes,I agree.

[@slavatko]

Tandem moving is the worst company. They have no hand trucks, charge you once arrived and it takes them 20 minutes just to open the truck. They give you no reciept and claim everything needs to be packed because of the bed bugs risk even though on the website it says clean blankets. The rudest and slowest movers ever.

[@audreyparmenter2000]

When we moved to South Carolina, we had what I would call a bit of a nightmare. It had nothing to do with money. Nope. I remember that we didn't have beds and had to sleep on air matresses.

[@moepow8160]

All I have to say is watch out with all movers! I have been moving all my life. Moving today is nothing like use to be, the its completely changed. Growing up we would move on average about once every two years. My father was in the US AirForce so paying to move was not an issue, the government paid for it. Now this was many years ago and I remember so well how complete the movers were. We were told the only thing we had to do is remove any food that would spoil, thats it. They would wrap everything, take apart everything, and rap it individually. They would bring the boxes, paper, tape, straps, etc. My mother cleand the refrigerator out and food that would spoil that's all she did and in one day everything in the house would be wrapped and tagged; yes every item big or small would have a colored tag with a number and that number would go on a inventory. It was incredible now that I think about it. At you destination you get a weight slip, they would have you cut the tag on the wooden boxes to show bo one was in your stuff. This is how I remember it, maybe because my dad was military I dont know? But it was a contracted mover such as Mayflower, etc...Amy one else remember this?

[@xzelpelonia3622]

"Im a mistake by my mom, Im error"

[@sanjayagarwal1313]

XpXp 28 too funny!

[@mischiviousteefmonster3900]

XpXp 28 what time?

[@rexviper8]

7:49:17

[@esedopeslokosx3730]

Use Dose moving and storage no weight fee or truck fee. Just by the hour cost.

[@markhawkinson2737]

I work for a major van line in the US. The MOST important thing when dealing with movers is to get a BINDING estimate! It's best to have the salesperson actually visit you to do the estimate, a virtual estimate would be next best. Ignore anyone who did not actually view your belongings. If an estimated weight is substantially less that the others you need to be careful!

[@mimib___6709]

Ive had experience with Pods, or straight up moving things myself. I couldn't reach the gas pedal in the UHaul, so my husband had to drive it, lol, but Its so much easier, I get a workout, and theres more peace of mind involved. My husbands family had their car "moved" across states in the US. I'll just say they made it to their final destination, but the car never did, at least not in one piece. I felt so bad for them