Charging for Diagnostic Time

Discover why charging for diagnostic time in automotive repair is crucial for your shop's sustainability and customer communication. Explore the complexities of car diagnostics and learn why it's essential to compensate technicians fairly in this video sponsored by Auto Value and Bumper to Bumper.
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[@romelgrigorian307]

We charge a minimum of 1 hour diag time and sometimes more for more complex systems. Some problems could take days of diagnosing to finally pin point the cause. Why do it for free?

[@joecummings1260]

Old man here. Been a problem since even back in the pre electronic days. They come in, you diagnose it, they decline the repair, they get their next door neighbors cousin Billy Bob to do the repair, Billy Bob mucks it all up, then they bad mouth you and say that you are incompetent for giving them an incorrect diagnosis.

[@robertslegers257]

My shop has no problem charging for diagnostic time. $75.00 rack fee🤑