Chase bank teller interview: advice on how to get the job

This video includes tips to get the job as a teller/associate banker, how to prepare, what they asked me, what I asked them, and what they look for in their ideal candidate.

[@isabelmartinezrivera4224]

I watched your video last week for my 1st interview and I nailed it !!! I had my 2nd interview today and I was called 2 hours later after to let me know I got the job 🎉🥰 great tips! It helped me a lot

[@diannahoney4240]

Yay!!!! Congratulations!! I'm so happy to hear that

[@isabelmartinezrivera4224]

@@diannahoney4240 awww yes!!! thank you girl 😊😊😊

[@lizbethsuarez5687]

Thank you so much for tips and advice !! I had an interview today for chase and I was able to answer all the questions I was asked. I felt so confident when I walked out and I really connected with both the people that interviewed me . Thank you again !🙂

[@alexishowell129]

Hey did you get the job?

[@maricelg.7021]

I hope you read the comments and try to let us know if you get the job. If you do, how are you liking it so far?

[@NICOLASMINAJ]

I actually have a “video interview” waiting in my email. I’m freaking out and my mind is all over the place. Thank you for your great tips. I definitely will be using a few.

[@diannahoney4240]

Good luck you can do it!

[@4realz953]

Did u get the job?

[@knickieralph9736]

I have an interview tomorrow for Chase and this video helped me out a lot. Thank you so much

[@diannahoney4240]

I'm so glad i was able to help! ❤ Goodluck on the interview! :)

[@natplasencia9726]

Wow. I’m doing research about working at a bank. And I currently work at petco like you did! Thank you for this video!

[@diannahoney4240]

No way!! Omg! That's awesome! I hope you get a job at a bank soon :)

[@julianamantia8698]

Thank you so much for the tips. I wrote down notes and practiced at home. I had an interview today. I’m not sure if I’ll get the job but, I was able to answer all the questions with confidence I felt super prepared and accomplished with myself and I asked them how I did they said I did well so I’m very happy regardless the result. Preparation is the key. I appreciate your video a lot.

[@diannahoney4240]

Yay!! I'm so glad you found it useful and felt confident during your interview:) hopefully you will get it

[@julianamantia8698]

@@diannahoney4240 Yes!!! The questions on your video were SPOT ON! Are you still working at Chase? They told me the Teller position no longer exist got replaced by Associate banker.

[@diannahoney4240]

@@julianamantia8698 I'm so glad! & not anymore I left to be able to do an accounting internship. I left in Sept 2019 right when they turned it into the associate banker

[@lucerogroves]

Did you get the job

[@julianamantia8698]

I didn’t. I tried to applied again and they told me I didn’t meet the requirements. I am almost sure it was because I mentioned I had uncertain plans for this year and they wanted someone who had more of a flexible schedule. However, the interview went really well and I was ready and well prepared to answer all their questions. Are you applying?

[@Infinitiess]

This honestly helped me soo much, thank u! I have an interview on Wednesday and I’m so nervous 😭

[@diannahoney4240]

Omg!! No way! I'm so glad i was able to help!!! Hope you get it ❤❤🤞

[@keishagurl83]

How did it go?

[@Infinitiess]

WhoDat i got the job!!

[@diannahoney4240]

@@Infinitiess yayyy congratulations!!!

[@franklinardon7755]

These tips are helpful thank you !

[@kellyherreraolguin3820]

Thank you for your video and amazing advice, I am preparing for my interview tomorrow.

[@diannahoney4240]

Good luck with the interview tomorrow :)

[@choiceschoices]

How was it? What were the interview questions?

[@kellyherreraolguin3820]

It went good, two people were in the interview and the question were: Tell me about yourself? Why JPMorgan? When you went through a rude client? What is a associate banker? Have I don credit applicatins for customers since I worked in a store? What is my availability? How am I at cash handling and money counting?

[@lucerogroves]

@@kellyherreraolguin3820 did you get the job??

[@kellyherreraolguin3820]

No did not get called, the two people who interviewed me told me I can not be a real estate agent and get licensed if I work for them and wanted me to quit my goal. Honestly for me it is not convenient. Plus the two people who interviewed me worked over 15 years a bit too long for my opinion to be tied to a job.

[@afridaislam9922]

Hello! I have an interview with chase in two days. This video was very helpful. I was doing some research online and some people said they had to do a role play, or answer a question like 'sell me this pen'. Did you have any questions like that during your interview?

[@diannahoney4240]

No I never got a question like that so don't worry too much about that!

[@Dj-fb8bs]

Did you get the job? How was the interview.

[@kimr2964]

Thank you so much!! This helped me prepare for my interview👍👍

[@angelabeleska7104]

I just did 3 interviews today for same position but different locations my application is now under consideration but what should i expect next and how long will it take for them to let me know if i got the job or not? I was very nervous as its the first time im doing an online interview that gets recorded and someone else will watch it.

[@diannahoney4240]

Hi Angela! My interview was in person and it took them about a week! It might take a bit longer for you though since have to sort through the videos. If you have any contact information from someone definitely follow up after about a week if you haven't heard back!

[@elena5726]

How did it go? did you get the job?

[@susanaramirez1335]

Angela, did you get the job with Chase? Just watching a KZbin video that you asked a question. Jus wondering.

[@Jhowfive]

Hi Dianna, how are you doing? I hope i can have an interview soon. I liked this video.

[@diannahoney4240]

Hello Jhonata! Best of luck in your job search :)

[@karaikudi_to_california]

You are awesome.. Thankyou..❤

[@diannahoney4240]

You're so sweet! Thanks for watching and happy New Year!

[@allthings.karina]

Great video !!! ❤️❤️ have always wanted a bank job’

[@dangela_12]

Hey! I did an interview last year and didn’t get the position. Fast forward I did an interview on Monday and got a call on Wednesday that I got the job!! Can I ask, how long is training and is it a full day of training 9-5?

[@diannahoney4240]

Hi congrats on the job! I'm not sure if the training has changed since when I started in 2016 but I did a 3 day 8-5 teller simulation training in a building that wasn't the chase branch. then we observed coworkers and do a lot of online training at the branch. I did that for about 3 weeks

[@240iBMW]

Great advice. Helpful.

[@trimtwo138]

omg I've been waiting for this moment but I got the call last week and I missed it but when I called back the interviewer said that all the interview spots have been filled and she will call me back but I'm scared she might not.

[@i123456987654]

a portfolio...that's a good idea...thanks!

[@JohnDoe-oy2og]

I applied for Bilingual banker I feel Like I messed up with a question on hirevue that included a number. Would that mess up my standing?

[@h.b.b.t8235]

How should your CV look when you are applying for chase because i feel for investment banking firm your CV has to be a certain/ skills they are looking for.

[@monikapastor1958]

Dianna, thank you for sharing and great advise. Did you need to take Chase Teller Assessment Tests on computer that include: personality test, customer service, math, vocabulary, written communication, reading comprehension, and bank teller simulation also on a computer?

[@diannahoney4240]

No I did not have to do that I just remember filling out the application and that was it

[@monikapastor1958]

@@diannahoney4240 Thank you so much and appreciate your reply. Wishing you and family Merry Christmas and a Happy new year!

[@diannahoney4240]

@@monikapastor1958 thank you so much Merry Christmas and Happy New Year to you as well! 😊

[@ramcharan-gs4vz]

Hi Dianna , I have few enquiries regarding your field for my research can u tell me how many tellers are present in your branch? And if possible can you tell me on an average how many tellers are present in a branch considering all branches across the nation? I hope I will get the answer for either of question and TIA!!!

[@NicoleAvia]

Interesting take! I talked about how I landed a bank job on my KZbin channel too! It was cool to watch your journey in comparison to mine

[@kishahood229]

What kind of background check do they do? Credit? Criminal? And education?

[@i123456987654]

what's a typical day like for you? is that an appropriate question to ask your interviewer?

[@diannahoney4240]

Yes it is! I've asked it before

[@techno_kidxmusic3690]

Does chase do remotely? And if so is it still a ongoing thing right now?

[@RayoBeatz]

why do you take so long to provide service to a customer?

[@diannahoney4240]

I don't work there anymore, but there are policies and procedures in place to protect the bank and customers. We are dealing with people's money, we need to watch out for counterfeit, fraud, and count large amounts of cash to ensure accuracy. The main thing that causes delays is when customers wouldn't have their slips filled out before getting to the counter or did not know what they wanted to do.

[@kakashiiisenful]

Hey thinking of working there. what’s an entry level position that is not a teller? Thanks

[@diannahoney4240]

Hi Christian! That is the only entry position for chase. Unless you're more experienced and could get a personal banker position.

[@kakashiiisenful]

Dianna Honey cool thanks for your response. What do you do for work now?

[@diannahoney4240]

@@kakashiiisenful I'm currently doing a accounting internship for Distribution Now 😊

[@kakashiiisenful]

Dianna Honey awesome where you from??

[@anthonydeluca6318]

Hey not sure if you’ll see this because I’m late, but I’ve worked retail for about a year. Would you say this job is a high stress job or more or less laid back? Also, I have always struggled in like high school math but can do the basic math, you think I’d be good to go for this job?

[@diannahoney4240]

Hello! Yes you don't have to be good at math because the computer pretty much calculates everything for you. Counting money is more important but you will get used to it and there are also machines to help count the cash. And for the first few months I personally was stressed just because there's lots of policies but once you get used to that it's low stress but at the same time always keeping an eye out for potential fraud

[@anthonydeluca6318]

@@diannahoney4240 when you aren’t helping customers what exactly are the tasks, or is there a lot of down time when it’s not busy? Thank you for all The help!

[@diannahoney4240]

@@anthonydeluca6318 when there's downtime there's not too much to do so what I would do is organize my cash maybe count it if I'm close to logging off, disinfect the area, replenish items for customers

[@alyssakrontiris2502]

Hi I applied for the associate banker position at chase. I was wondering how long it generally takes for a call back. I applied to three locations in my area it had said on my profile that one location is reviewing my application. And the other ones are in progress. In addition I have 9 years of retail customer service experience and 5 years of management experience.

[@diannahoney4240]

Usually I would say if within 2 weeks you don't hear back it's better to contact that branch and follow up with the manager about it.

[@Uniacoty]

I'm very introverted, I'm very nice and helpful when talking to customers but I can't imagine making small talk evert time with them. Do you think that will be a problem?

[@diannahoney4240]

It actually might be! They always emphasized being personal with the customers and them leaving with a pleasant experience.

[@jolnjevadventure2016]

Hi! I just finished my hireVue interview yesterday. Just wanna know what to do or what to expect after? Thank you.. By the way I watched your video several times before I started my video interview.😂 Thank you!

[@diannahoney4240]

No way! Thank you! Well it was a little different for me since i had my interviews in person. But you should get a call from HR if you got the job. They called me in about a week. If you have any contact information from them definitely follow up after a week if you haven't heard back from them to see if they've made any selections yet.

[@jolnjevadventure2016]

Thank you.. You are such a big help!

[@John-zm4xl]

What were the questions they asked you???

[@jolnjevadventure2016]

@@John-zm4xl it's about your work experience and your educational background.. Then why you want that position at chase.. 8 question

[@diamondtatyana3275]

I did my HireVue and chase called me a week later and set up an in person interview in which I have this Wednesday

[@aguilasfan96]

Thank you for this! I have an interview this coming Friday. I have a beard, should I probably shave this? It’s well groomed and my gf generally digs the beard, but I’m more then willing to shave it off if I have too

[@diannahoney4240]

It's not necessary to shave at all! Since it is well groomed you are good to go. Good luck!

[@awkumLoveGoru]

please do update about your interview experience if possible I have mine on Tuesday

[@jonathanmeyer9753]

I worked at a cinema for two years and I was most often behind the concession stand and handled cash in that situation. would that be the right kind of experience?

[@diannahoney4240]

Yes that's enough 😊 bc it's like a cashier position which is what I had when I applied

[@jonathanmeyer9753]

@@diannahoney4240 thank you so much!

[@___Sh3rlyn]

Hey Dianna, I was wondering how was the hiring process? & how long did it took you to get the position?

[@diannahoney4240]

I interviewed with a manager in person and was called the following day to interview with a different manager. I then got a call about a week later from HR that I got the job

[@___Sh3rlyn]

@@diannahoney4240 Nice 👍🏼 so there was 2 interview that you had to go through? & I’m just curious because I recently had an interview with three managers & I received a congratulations email for moving to the next step in the hiring process... so I was just curious how was the hiring process was like for you..

[@___Sh3rlyn]

@@diannahoney4240 forgot to ask, how was the second interview?

[@diannahoney4240]

@@___Sh3rlyn the second interview was super smooth and easy it was more so to get to know me and see if I fit the culture and team 😊

[@___Sh3rlyn]

@@diannahoney4240 thank you ! Your video was very helpful 😊

[@momoneythefirst1]

What is the hourly pay for the lead teller position?

[@angelabeleska7104]

Melissa Jones tellers start at $18 so lead tellers should be over $20 i think.

[@VanessaGonzalez-do2hf]

Can I write down the questions and have it in front of me to ask? Or does like that look unprofessional

[@diannahoney4240]

You can definitely do that! That's what I did too!

[@ndayisabafabrice5206]

it looks unprofesional

[@lovelyleaah4366]

How many interviews were there? I have an interview via hirevue and i am nervous 😬

[@diannahoney4240]

I had 2 interviews in person with 2 different branch managers! Just make sure you know why you want to work for them and be confident! Is the hireview a teller interview as well?

[@lovelyleaah4366]

Yes it’s a position for associate banker. I’ve done ny research and they have everything I look for in a job but I am just nervous about the interview. Are they flexible with their schedule? I am a nursing student and I also have a job already. Also thank you for replying so quickly😭😭

[@diannahoney4240]

@@lovelyleaah4366 no problem! They are really flexible! A lot of tellers are college students so it just kind of depends on if the branch has enough people that would be able to work on the days you're not there. Usually as long as you're able to work the standard number of hours a week for the position you applied for it should be fine 😊

[@trustherjourney228]

Lovely leah did u get the job

[@DaintyMercury]

How did you apply??

[@shaterra-a]

interview in 2 days!!

[@pleaseenteraname9271]

OMG I HAVE AN INTERVIEW TODAY

[@diannahoney4240]

Good luck!!!

[@browngirlusa5002]

Are there any growth opportunities? How much do they pay per hour? Do they hire full time tellers?

[@diannahoney4240]

Hello! There are growth opportunities but not super often! I know a couple of people that left because they couldn't move up. They do hire full time tellers but in my experience majority are part time (20,30 hrs) unless you're the lead teller. For the pay I'm not 100% sure, but I believe it should be around $17/hr now because I was at about $16 when I left in Sep 2019

[@browngirlusa5002]

@@diannahoney4240 How's the culture? Diverse? I have years of experience in sales and a bit in banking as well. You think that might help in getting a better hourly pay?

[@diannahoney4240]

@@browngirlusa5002 it's the best culture I've experienced in a company! You're all a team no matter what the position is everyone works together and all the branches I worked in were pretty diverse except for one but the city itself wasn't so diverse either. And I think you can definitely negotiate the pay :)

[@browngirlusa5002]

@@diannahoney4240 But the only negative point I see is lack of opportunities I guess. This is a big negative point I think

[@diannahoney4240]

@@browngirlusa5002 yes I agree! It's mostly if someone leaves a position that they'll have someone move up to fill it :/

[@Melodymylifemyname]

Hey, I had an online interview, I already finished it and I’m waiting on a call back, how long did it take for them to get back to you?

[@diannahoney4240]

I remember it took a while for HR to call me. Approximately I would say a week. Did they tell you if you were likely to get the job? Don't be afraid to email them if they gave you their business card!

[@Melodymylifemyname]

Thank you so much for responding! So I got interviews for both chase and Wells Fargo, a week before Christmas. I was thinking since it’s the holidays they wouldn’t get back to me until after the holidays. I haven’t gotten a rejection email for neither so I’m still hoping I get the job, with chase preferably lol I’m not sure who to send an email to because I didn’t speak with anyone personally?

[@jolnjevadventure2016]

Hi! I got a message from chase too for video interview but I haven't done it yet. Can you share your experience on that? Thank you.. By the way I don't have any bank experience but I do have a cashier experience.

[@Melodymylifemyname]

Dianna Honey I got your reply but when I try to see the full response here in the comments, it doesn’t appear /: but I’ll definitely call and ask to speak with the branch manager! Thanks for that tip!

[@Melodymylifemyname]

jolnjev adventure Im not sure if you’re asking me but the online interview was really convenient for me, you get to rehearse your responses before you record them and they have practice questions that are similar to the questions you’re gonna be asked. I would recommend rehearsing until you memorize every response, you only get one chance to re-record.

[@cynthiainfante2981]

How much do chase tellers make an hr

[@diannahoney4240]

At this point it has to be over 16 because they were increasing the pay every year

[@diannahoney4240]

For my area at least I'm sure it varies by state and what not!

[@starshenaparker8378]

How do I send you a private msg in here?

[@diannahoney4240]

Hello! I'm actually not sure how but you can message me on instagram @diannahoney

[@pluto8432]

I got the interview online & they said they wanted to move forward & I now have to take a bank teller simulation test. Did anyone have to do that as well ???

[@pluto8432]

​@M Bane the simulation was pretty easy. But i missed my interview lol self sabotage

[@tripleg4235]

Do they train you ?

[@diannahoney4240]

Yes u are thoroughly trained!

[@317MaseX]

So beautiful

[@GBProzPeX]

Did you get drug tested for w33d?