Chevrolet Bolt EV Battery Recall and Fires Update

[@barryw9473]

I care about cell issue and I want to know problem root cause in excruciating detail. GM should treat all owners identically regardless of state lemon laws, but GM currently denies buybacks based on state law. GM spent too much time developing a failed software fix and Bolt EV owners face property damage and maybe death - GM’s response is far from good.

[@newscoulomb3705]

Yes, I'm sure some do want to know the root cause, but based on comments from GM, Hyundai, and LG, there appear to be numerous potential causes.

[@Jcewazhere]

What are the options for those of us who bought used Bolts from private sellers? Right now the bank owns most of my Bolt through the loan.

[@smar3167]

Thanks for your honest thoughts and reviews as always. Ended up taking the buyback in March and got the Model 3. I enjoy the M3 but miss a lot of things about the Bolt. I still watch your videos all the time bc they are so informative and mainly I want electric vehicles to succeed going forward no matter who the companies are.

[@Madame702]

Sorry but the automaker have no interest in making EV's. Tesla is only EV maker in America.

[@wiiuboy6194]

@@Madame702 gm has invested $35b usd to EVs and plans to go all electric by 2035 and release 30 EVs by 2025 mercedes benz plans to invest $47b usd to EVs and plans to go all electric by 2035, how is tesla the only EV automaker not to mention ford as well

[@Madame702]

@@wiiuboy6194 Yes, Marry Barre CEO of GM said that oh 5 years ago too. I know that a sound bite she roll out like some politician. And look you believe her again.

[@Madame702]

@@wiiuboy6194 They can't challenge Tesla because they have no batteries to put in the EV's. When ask that if want to invest in battery factories to increase production their answer is "HELL NO".

[@Madame702]

@@wiiuboy6194 Sorry but they don't put the money were the mouth is.

[@1derecks]

I appreciate your take. We took the buyback offer for our 2018. Very sad to see it go. We have replaced it with an ID.4 and are very happy with it. We want to wait some time and possibly get a used Bolt down the road. We really like the Bolt a lot, and appreciate what GM did for us.

[@newscoulomb3705]

Thanks! The ID.4 is a great option, too. It's too bad VW didn't bring the ID.3 to North America. I think that the 2020+ Bolt EVs are a great option with a number of improvements (not to mention the safer battery), so I'd suggest keeping an eye out for one of them when they come off lease.

[@MendicantBias1]

Were you the original owner? Does GM offer buybacks for people who bought a used Bolt?

[@1derecks]

@@MendicantBias1 I was the original owner, but I do know that, depending on your state, they are buying back used as well. I am in Washington, and the lemon laws here are pretty good. It really was a good experience. GM did a great job.

[@cangle37]

Traded in our 19 bolt after the recall but before the 2 subsequent fires. I sleep better at night knowing that headache is gone. What a mess!

[@Chordonblue]

Yeah - good on you. What about the poor bastard that bought yours though? 😐

[@futbol1972]

Lol. Iam test driving a 2017 this weekemd

[@johnnguyen7171]

Thanks. Very sorry to those who have VINs affected by this battery defect.

[@newscoulomb3705]

Yes. The current recall is for all 2017 to mid-2019 Bolt EVs, but I have a feeling that population will be narrowed as GM identifies specifically which Bolt EVs received which battery runs.

[@adamwillcox8175]

Thanks for covering this Eric! I definitely appreciate the shakedown as well and the testimony about running the car while charging which I do a lot too. Definitely going to continue to wait to update considering that it doesn’t prevent fires and offers new bugs and regressions. At this point I want a new battery or buy back. I have zero confidence in future software that they might release doing anything that would prevent a fire. The story released yesterday on electrek of the fire victim that they refused any compensation on is reprehensible as well. They need to cover all these vehicles with a comprehensive replacement or buyback.

[@grantdubiel4843]

According to the new recall that just came out like last week, the battery cells were shorting together. I don't know if they have sent out papers to bolt owners yet, because I'm don't own one yet, but since I work at a dealership I can see recalls and related info as soon as it's released

[@newscoulomb3705]

Yes, I'm putting together a follow up video. There's still not a lot of information, but if what you're describing is accurate, it supports Hyundai's claims about faulty separators.

[@paulgipe6684]

Eric, very helpful to notify owners that the software update reduced functionality. You're right, that's not a way to fix this.

[@BrianRo]

Yeah, I had no idea about the fast charging nerfing. The Bolt's fast charging ability is nerfed as it is!

[@newscoulomb3705]

@@BrianRo I think they're heart was in the right place, but someone forgot a line or two of code. If they had mirrored exactly what they did for the 2020+ Bolt EV, I would have been happy, but they actually slowed the effective charging rate as a result.

[@mikeyc8139]

My worry is, does getting a Michigan built pack truly guarantee the identified defect is not there? I mean for 2019 model year, the packs made in Michigan have the same cells, same chemistry, same battery pan as the ones built in South Korea, both made by LG: the only difference is where they were put together. I'd like to know a little more about what GM found and what lead them to the conclusion that the Michigan packs are fine and the problem only existed if the packs were put together in SK.

[@tommckinney1489]

After cruising through the forums, it seems that people are most upset that Chevy has not been transparent on this issue. Nobody knows what's going on in the investigation. I think Chevy could allay a lot of fears if they would issue periodic statements of where they are in the investigation. It seems that some automotive journalists are pulling together data and trying to inform people. Chevy should be out if front on this effort.

[@newscoulomb3705]

Definitely. I think the more transparent about the number of modules replaced, the number of at-risk cells identified, the timeline for correcting the issue, etc. are all issues GM needs to be more communicative on.

[@Jeff-wb3hh]

I third that notion.

[@Jeff-wb3hh]

@@newscoulomb3705 That would definitely be helpful.

[@fredkitchener615]

We had a 2019 Bolt EV in the high risk category you described. Sold it back to Chevy in March this year. We appreciate Chevy's response and were happy with the buyback arrangements. We took the cash and bought a 2021 Bolt EV Premium just like the 2019 (as if we never changed cars). It is running great and we love the Bolt. We are glad to be out of the mess, feel badly for those still stuck in it, and hope Chevy will find and implement a permanent solution that is good for consumers and them.

[@newscoulomb3705]

Awesome! It's great to hear that you were able to upgrade with little to no trouble. Supposedly, there's an announcement from GM expected on Friday, so hopefully they have some good news.

[@stansunderwirth41]

I'm not sure anyone else has had this problem since the 2nd software update, but my DCFC rate appears to be much lower than it was before. I was drawing less than 20 kW after about 65 %. I used to get more like 35 kW at that point. This has happened in the last two DCFC charges. I didn't properly document this, so I can't do an exact comparison to the past, but I wonder if you have noticed something like this?

[@holotape]

I got the patch, and if I didn’t follow the Bolt EV subreddit, I would have no idea that I’m still supposed to not park indoors or charge overnight. They sent me no notification. I do not applaud these people.

[@bkackman]

As always I appreciate you opinions, insight and information. Disappointing to still have problems following the software "fix". Love your suggested resolutions and additional corrections to move forward. Good job.

[@mikus4242]

When I had my 17 recall patch, I requested a buy back. The day of the renewed recall, GM denied my buy back. Talk about having bad timing. I have renewed my requested for a buy back or battery replacement. Hopefully, GM will get some information out to us soon. I would totally be satisfied with a new battery or fair buyback. My Bolt is a wonderful car and I would love to continue owning one.

[@newscoulomb3705]

Yes, hopefully they renew the buyback program. Personally, I'd be super happy with a 2020+ battery replacement. Supposedly, there's an announcement regarding this coming tomorrow.

[@mikus4242]

@@newscoulomb3705 My Bolt is three and a half years old and I would love to keep it for many more years. It all depends on GM Making this right.

[@mychevysparkevdidntcatchfi1489]

@@mikus4242 When GM denied the buyback, rep stated it's completely safe with the software patch. That was few days after the fires with cars that had the patch. They LIE to you outright.

[@mikus4242]

@@mychevysparkevdidntcatchfi1489 I don’t think it is a lie. I think the rep just doesn’t have updated information. I talked to a rep today and she did not have any information beyond the updated recall they put out today, 7-23-21. She said she would call me back in 7-10 days with more information. We shall see.

[@RobBowers]

Thanks for this Eric. We miss your regular presence over at the Bolt forum, but your presence is still there with links to your videos, including this one. Having applied the update a month ago, I have yet to DC charge. I wasn't aware of the gimps they built in with the update, so will be sure to keep a closer watch on my next trip. And totally agree with your balanced assessment, a lot of us want to place blame. But how they handled this was important to the long term health of the strategic partnership with LG. In the end, placing blame looks like finger pointing, and all owners really want are resolution and assurances of safety. Owners placing blame is inevitable given the lack of disclosure. At this point, several additional steps are becoming apparent. If the SW detection is inadequate, battery swaps and buybacks will likely accelerate. Hopefully, the two recent fires will give them further insight into the problem and ways to better isolate the conditions that may indicate a pack is vulnerable. Along with this, the gimps in the DCFC, while relatively minor inconveniences (except for stopping mid session), need attention. I hope that was not intentional and supported by NHTSA. What seems likely is that due to the higher concentration of issues with 2019 model year Bolts, those of us with 2017-2018 Bolts may have less to worry about. But nothing GM has said publicly confirms this. That would seem to be an area for improvement in their communications if there is any validity. Adding to this, if the current SW update provides them with more diagnostics, and these sacrificial lambs (two recent fires) lead to a better understanding and more proactive solutions, a wholesale turnover of packs may not be necessary. Without more details, even 2020+ owners are a bit nervous. Very detailed communications would be required to put owners at ease. The blanket statement of don't charge unattended and move to a safe location after charging sends a mixed message, one they will hopefully address quickly (rumored within the week according to some reports).

[@jacksmack2382]

Just took Bolt in today for the recall; didn’t get any feedback about recommended charge levels/ parking indoors, etc or what was actually done; the people doing the service didn’t even know about the July 23 recall; not sure what to do?

[@newscoulomb3705]

It's officially posted on the Chevrolet website. I'd just refer them to that.

[@ginkelvanmichiel]

I wonder if the fire could ignite spontaneously, or after a specific amount of time. My car has done about 90,000 miles and does not show any form of degradation. It was first licensed in august 2018, so I suppose it was built in Q2/2018. Don’t know where I can find the production date though. Hopefully it will not ignite before GM comes with the definitive solition.

[@sniper887]

I have a 2017 and so far haven’t had issues with DCFC just stopping like you described. I did notice slower charge rates though, past 50% or so.

[@newscoulomb3705]

Good to hear. Were you charging during higher temperatures or with your car on? My car has been on with AC running in 100+ degree temperatures. Also, thinking back, most of my errors occurred at under 40-45% battery.

[@johnmoore8625]

Yes I noticed the slowdown on my 2017

[@sniper887]

@@newscoulomb3705 yeah just about every DCFC was with the car on in high temps. I live in Ridgecrest and typically go to Lancaster almost every week and hit the Mojave Electrify America on the way back. I think the highest I’ve charged was in 110 degree heat.

[@Allan_A]

Hi Eric, I have a 2017 Bolt EV Premier that I can only charge between 11pm-7am in my garage (my meter is off at all other times). I called on Monday and explained my situation, and the EV concierge offered to put me in for a buyback without me asking. I have 137K miles, so I'm not sure how it's going to work out. There seems to be only one Bolt EV tech in the Twin Cities area, and I have the second part of the recall scheduled for early August (that's the soonest they had the tech and could get me a car to use - they are requesting to have my car the full day). The EV concierge was surprisingly helpful. I think in the end GM either needs to replace/fix the physical batteries or buy back the cars. I drive 3500 miles/month and having reduced range isn't viable for me, especially during Minnesota winter. I still like my Bolt EV, but it needs to operate in a that doesn't endanger my family.

[@Jeff-wb3hh]

Hi Eric, I noticed after the final update, that the Bolt did not cool itself in hot weather as much as it used to while charging with the included Level 1 charger running at 12Amps.

[@thelondonbroiler]

08/18 Build, I've been so busy with work and life, that so long as my car works and hasn't caught fire, I'm beyond the point of caring much. For GM to offer me approximately two thousand dollars less than kbb dealer trade value, for their buyback offer, was a slap in the face. For them to proceed with a fix that didn't work for another automaker in a very similar boat, seems borderline unconscionable. I don't see myself ever buying another GM product, if there are very similar market alternatives (which didn't exist with the Bolt @ similiar price point, which probably won't be the case the next time around).

[@rp9674]

There's a dealer lot full of bolts in Burbank california, I'd like to know what's up with that

[@GWilliamsDC]

I have a 2017 with the latest software patch. There is no difference in my fast DC charging experience. I can run cabin A/C while charging and it neither detracts from the KW being delivered, nor does it shut off while charging. Surprised to hear that you're having a different experience.

[@newscoulomb3705]

Oh, that is interesting. Have you noticed a charging taper now instead of the step downs in charging rate?

[@GWilliamsDC]

@@newscoulomb3705 No. It is the same step down as before. Most of my fast charging has been done on EVGO. So I am very aware of the points where it steps down. In fact I've had it written down for the last 4 years where those points are. When it's hot outside I blast the A/C when charging because it doesn't affect the charge rate at all.

[@GWilliamsDC]

@@newscoulomb3705 I have a very early 2017. Rolled off the assembly line in December 2016. Delivery in January of 2017. 65,000 miles. Car has been flawless.

[@newscoulomb3705]

@@GWilliamsDC I think you might need to escalate (if you're concerned about the fire at all). Our Bolt EVs are almost the same year/build, and post update, I now have a charging taper. This could mean that your dealership didn't install the update like they said they did.

[@GWilliamsDC]

@@newscoulomb3705 Pretty sure they installed the update since the car does some other things it didn't do before the update. For example I often leave the car when parking with the air conditioner running so I don't come back to a hot car (anything under one hour). Since the update when I get out of the car the horn always beeps twice. Never did that before. Also I was driving about 5 mph the other day and I opened the driver door to firmly close it (I had only partially closed it) and the car tried to throw itself into park and gave me a chastising message on the dash telling me not to do that. Never did that before. Granted I did get the update installed at a dealer in Jefferson City, Missouri (having just moved here from Southern California). I searched high and low for a dealer in this state that knew how to do the update. They have 3 certified Bolt technicians there and said they had done several updates on Bolts. They claimed they were proficient at the process beforehand and assured me they did the software upgrade after evaluating the battery, which they found no issues with. I sure hope they knew what they were doing!

[@johnporter5828]

Eric, you are too kind to GM. My take is that the bean counters at the company have decided that a "software fix" can correct or identify the problematic batteries. They are playing with fire here, in the sense that if they lose the confidence of the public, they can kiss their plans for an EV future goodbye. I would expect them to be bending over backwards to keep their EV customers happy...

[@phatgringo2.0]

Agreed. I have a 2020 and now I feel like a fool for being an early adopter. I'm a lifelong car-guy and all my friends are saying "I told you so."

[@flamaest]

Yeah, too many reports on Facebook of people getting turned down for a buyback, with similar configurations and mileage as people in other states getting checks easy.

[@homomorphic]

@@phatgringo2.0 I've had EVs since 2015, and I'm not an early adopter. You definitely are not an early adopter.

[@CFHGARZA]

Good thoughtful video. They need to buy back or replace batteries in all the Q3 2018 built units ASAP. Someone's going to end up hurt or worse if they don't. I'm only somewhat concerned about my 2017. It's super inconvenient with the recommend precautions they want now. They need to give an update on this situation fast.

[@LPerezDancer]

They need to buy back or replace the battery packs in *all* Bolts with the LG cells, not just Q3 18 Bolts

[@raitchison]

Sorry I disagree. It was obvious that the software only "fix" wasn't going to work and GM was just trying to cheap out instead of replacing batteries like they need to. In their effort to save money (admittedly a lot of money) they have done an enormous amount of damage to their reputation for making EVs. At this point the only reason I haven't asked for a buyback is because none of the other EVs on the market appeal to me and I don't really want to go back to daily driving an ICEV.

[@phatgringo2.0]

yep

[@Madame702]

No Robert, you need to understand when talking to talk auto executives in America and Germany they only have one answer when investing in building EV's and that answer is "NO".

[@Madame702]

When ask if they would invest in the Giga press their was "NO". When ask if the would invest in "Artificial Intelligence" the answer is "NO". When ask if they would invest in Battery factories the answer is "NO". When ask if the would invest in microchip design their answer is "NO".

[@kens97sto171]

At least in the beginning how would they know what the possible fix could be if they didn't even know what the flaw was? Especially the early fires seem to be related to charging at high battery level. Obviously that is not the case. But it also seems that it's a very narrow range of vehicles that had a physical defect. There's always going to be some defects in all cars. I'm sure there's going to be a 2017 that will catch fire eventually just like there have been some tests that catch fire randomly and just like there are some gasoline powered cars that catch fire due to some manufacturing defect or damage after the fact. I do agree with you though they have not handled the PR very well. And at this point I agree with you I think they are damaging their reputation. Especially as the brand new bolt EV just came out even though the battery pack is completely unrelated to the problem ones your average consumer is not going to even trust that or believe it. The positive for this could be prices for older bolt EVS could end up being very low. So if you wanted to pick up an electric vehicle you might be able to grab a 2017 which has a very low probability of ever having a problem or a 2019 or 2020 for a significantly discounted price because it has a tarnished reputation at this point.

[@mychevysparkevdidntcatchfi1489]

Most EV are sold in CA, which is bone dry now due to extraordinary drought this past winter. Just watch how expensive it'll be if BoltEV starts wild fire that kill hundreds of people. Second GM bankruptcy may not be far behind.

[@joedilellio3627]

As someone who's squarely in the risk group... not happy. At this point if the numbers are to be trusted, the 2019 is on the order of 10x (20x?) more likely to catch fire than any other vehicle, or at least ICE. I'm not completely sure what to do as I like my cars small and nothing else really does it for me. I took a '22 out for a ride today and that's an option, but there's supposed to be something Friday that might be "game changing". If my 2019 could be made safe, fine, as long as it's not going to take long (if you think about it, you might consider the Bolt to effectively be on recall since Oct/Nov 2020). If I get a good deal on a '22, fine. Anything else is substandard. Certainly the right now is very much a "Really? Really?!?" kind of situation.

[@raitchison]

GM already reduced the capability of 2017 Bolts when they disabled video playback when parked. On a related note, it makes me angry that GM was so adamant that existing owners under no circumstances would ever receive additional features they actually spent extra money and time developing a special version of the software update for 2017 & 2018 Bolts that did not include Target Charge Setting,

[@newscoulomb3705]

The video playback was never officially supported, and my understanding is that it wasn't GM's software that killed the video playback app. I was following the developer's notes, and they were reprogramming every couple of days because Google was shutting it down. As for the the additional features, were you promised that at the time of sale? Were there any examples of new, updated functions and features being provided at no additional cost? So far, the only one offering that has been Tesla, on cars that cost tens of thousands of dollars more than the Bolt EV. I get that you're disappointed, but I feel that some level setting is in order.

[@raitchison]

@@newscoulomb3705 You're confusing the app that let you play any content via Android Auto with the built in video playback system that would play videos directly from a USB source in the same way you can play music and look at pictures now. This was built into my car when I test drove it (did not even need a phone connected at all) but gone when I took delivery (Feb 2018). As for the Target Charge Setting, the fact is that I just assumed that a feature like this would be in the car because the notion that it wouldn't be would be nothing less than absurd. It's a feature that always should have been there and there was never an excuse for them to omit it. The fact that they are deliberately spending money to avoid giving their existing owners (who are without a doubt being negatively impacted by this recall) this basic feature is nothing but a giant FU to us from GM. In any case GM can continue to act like GM always has but it means that I and many others will never ever buy another GM product. Also, you can buy a Tesla Model 3 or Y for less than I paid for my Bolt.

[@newscoulomb3705]

@@raitchison Hmm. I don't recall ever having that functionality, and I used my memory/media sticks a lot early on. Perhaps I never tried playing MP4 videos. I do agree that Target Charge Limit should have been a feature all along. They recognized the need, which is why they offered Hilltop Reserve, but yes, it should have been an option. Applying it retroactively might be more trouble than it's worth, though. I can't speak for how much you paid for your Bolt EV, but my final price before tax credits or incentives was $37,000 in 2016. You might be able to find a Model 3 SR for that price at this point. Maybe. I didn't realize the Y could be had for under $40,000 at all.

[@TheTechWhisperer]

This restores some video playback for those using Android Auto: github.com/shmykelsa/AAAD

[@TheTechWhisperer]

Fermata Auto seems to be the best app that AAAD has on their list, from what I have tried.

[@barrygiles9149]

OK, The notice from GM just went out. '...replace defective modules..'. However there are now restriction to not charge above 90% (as before...BUT also not to use below 70 miles capacity. (Eric, I've seen your Bolt well below that number.) Question. How long will the replacement modules take to set up?

[@mychevysparkevdidntcatchfi1489]

Do you really trust GM software to diagnose defective modules after "fix" still had fires? It'll have to be whole pack or you're still playing with fire.

[@slydog7131]

1. It would be nice to know how many times the software fix has caught the problem. I haven't heard of any, only the two that had the software but burned anyway. 2. I have a 40-foot J1772 40 amp extension cable that lets me park at the end of the driveway away from the house and charge as usual. If the car burns, so be it. 3. I don't expect GM to improve the software. Owners will just have to live with it. 4. I'm still waiting to get in to the dealership to get the update installed. Made the appointment 2 months ago. Next week it finally happens. 5. I would be happy just to have a new 2020 battery installed, not a car replacement.

[@newscoulomb3705]

Yes, I'd really like GM to be more transparent about their findings. I know of at least one Bolt EV owner whose car was shut down by the software after it detected bad cells, and the bad module was replaced by the dealership.

[@kqschwarz]

As always, a great video with insightful comments.

[@carperdiem8754]

My dealer service dept is backlogged and apparently having me bring them the car when they can actually look at it is asking too much. So three times my car has sat at the dealer for a week at a time for recall issues with no loaner...

[@markalexander1350]

Thanks for the update, very useful. I had a 2019 but traded it before all the battery problems. I guess these issues also point out the risks of doing EVs part time the way GM and Hyundai have. As you note, EVs are hard and so you really need to be all in.

[@davidbeaulieu4815]

It's actually LG Chem at fault.

[@homomorphic]

@@davidbeaulieu4815 how do you know?

[@Madame702]

The only EV maker in America and Europe and that is Tesla. The other automakers have no interest in making EV's they just want to sell more gas powered engines.

[@markalexander1350]

@@Madame702 I am hopeful that some car makers are turning the corner, but we will see.

[@Madame702]

@@markalexander1350 It shall not happen until all the top CEO of major companies are fired. Then must alienate all their dealerships as well. That time will come a "car apocalypse" and massive blood bath executive and factories will fail.

[@erikstephens34]

A good level headed response. Yes Hyundai is replacing batteries but at their current pace it will take years to replace them all. I agree with your suggestion. I do hope that GM is able to better narrow down the affected packs. This might allow for a more targeted response. It might also be good for GM to buy back a number of suspected vehicles and tear down the packs (which is likely happening). This might be able to point them to a specific machine and process.

[@newscoulomb3705]

Thanks, Erik! You might know this: In regards to Ultium, I've been told that it requires GDS2 and is not backward compatible to the Global A communication protocol used on the Bolt EV. Does that sound right to you? Essentially, would it be impossible to retrofit Bolt EVs with redesigned Ultium packs? gm-techlink.com/?p=12167 I remember Mary Barra's 2017 Barclays presentation implied that the next generation Bolt EV battery pack would be based on Ultium, but clearly, that didn't happen.

[@erikstephens34]

@@newscoulomb3705 The BEV2 platform does not support the Global A communication protocol. So the current generation Bolt EV does not support the full Ultium architecture. The updated 2022 Bolt EV/EUV is technically not a new generation (just a mid-cycle update). The next generation Bolt will most certainly use Ultium but is not likely due out till around 2025. However in theory GM could use the modules from Ultium to build a 96S 2P pack with the 100Ah NCMA cells with a gross battery pack of 71KWh's. GM would then need to build a communication tool so that the powertrain module could talk to the BMS to make it somewhat plug and play. There would be a fair bit of development work to make that happen though. DC charging would likely still be limited to 150A because of hardware and the power distribution module.

[@jimbarnsley5945]

Thank you for your calm rational analysis.

[@danissac7330]

Every time I charge my chevrolet bolt 2018 it's smells like burning inside. Basically 2 months ago they replaced my battery connection on back seat. Very worried about it. I called today and they told me to get back to them after 2 to 3 weeks. They don't have the parts for new recall for July 23, 2021

[@newscoulomb3705]

That's probably got nothing to do with this recall. You should take it in to have a service tech look at it.

[@Chris-bg8mk]

I have a 2017 with the recall done. What a pain in the ass. Definitely charges slower now and runs more fan if fast charging. Less area under the new charging curve? At the same time I was having severe drivability issues, bucking and surging, and eventually had to get an entire new motor wiring harness. That was three weeks and $3000 in the shop. Not part of the drivetrain according to Gm so not covered by warranty. Is Gm expecting us to keep the cars outside because we saw a KZbin video or are they contacting anyone via official channels? What are they legal ramifications if the car burns my house down and they didn't notify me that it might be a risk? I just bought a new house otherwise I'd trade this thing on a model Y in a heartbeat! It's my second Gm EV ( 2015 Spark ) and the worst of the two by far except for range. I'm keeping hilltop reserve on again hoping this will help mitigate risk.

[@mychevysparkevdidntcatchfi1489]

You can't drive below 70 miles. 2017 with degraded battery, that means about 40%. Combined with 90%, you're only left with about 50% capacity. Assuming 50kWh left, that's 25 kWh. That's like 2015 Nissan Leaf.

[@brendykes6599]

My EA charging sessions have been erratic lately. I thought maybe EA was doing something, but now I think it’s the new updated SW reacting to battery temps. It didn’t have issues before it got hot.

[@newscoulomb3705]

I had one good session on a newer Electrify America Signet unit, but I started higher in the battery. Most of the errors I've been seeing are between 20% and 40% battery.

[@drixanator]

Got my 2017 bolt lt last month. Here in Vegas my dealership pretty much knows nothing about the updates I asked them about the updates and they said as far as they know everything is up to date otherwise they couldn't sell the car. Also I checked and there's no recalls on my bolt mine was manufactured Feb 2017 in Detroit.

[@scruffy4647]

I like EV's, especially the electric motor propulsion unit as oppose to an ICE. The fuel, batteries, are still in such a developmental phase. Aside from the fires, buying an Ev today comes with the risk of your battery becoming obsolete in the near future. At any rate, I applaud your level head.

[@robertlee7332]

Never had a charging issue problem with my 2017 Bolt when I had it for three years. I have the 2020 and 2021 Bolt right now. Zero battery charging issues as well. From the ROI and risk management standing point, GM will probably not going to replace all the batteries because the statistical analysis shows very few problems. The software update is another story. They probably didn't do a good job stress testing the update during beta testing with enough sample size in different conditions. Theory and reality are two different things. On top of that, many American companies outsource its programming jobs to programmers in other countries to save money. Most of these programmers are competent but they probably don't get to test their own programs out in real life situations. As always, love your videos. Kind Regards,

[@newscoulomb3705]

Thanks! Yes, that's what I'm seeing, I think. the 2020+ Bolt EV feels very refined. I'd be surprised to see any issues with them in terms of charging, software, etc. This programming just isn't finished. Also, yes, the full battery replacements seem unnecessary. Based on what we've seen, outside of the 2019 Bolt EVs built in H2 of 2018, the affected battery population appears to be less than 0.02%. We'll have a better idea if GM publishes the number of battery cells replaced as a result of their diagnostics.

[@mychevysparkevdidntcatchfi1489]

How do you "stress test" something that happens even with 6 kW charging? I suspect they did something quick and dirty like impedance and said the hell with it.

[@robertlee7332]

@@mychevysparkevdidntcatchfi1489 In Beta testing, you want to break the program so you can fix it before releasing it to the world. I would test LT1 and Premier from 2017, 2018, and 2019. I would deplete the battery to 0%, 5%, 10%, 15%, and so forth. I would charge the vehicle in Level 1, Level 2, and DC charging. I would charge the car in 115 F and 32 F. I would use 8 amp, 12 amp, 15 amp, 24 amp, 30 amp, 40 amp and 50 amp to charge the vehicles. The programmer can create a trace back log to monitor the charging status. I would even test it in a mock American home two-car garage to charge the vehicle. Bottom line- it takes time, resources, experience, and money to test things. Someone has to identify the project milestone, scope, projected costs, team members, and risk management. A PM might be the single focal point who will be reporting to management and work with Legal. It could be the QA and QC issues with parts. Suppliers could be on the hook for failures. GM announced something yesterday. I hope they will find the source of the battery issue soon.

[@rickfanta4323]

To put a 125kw Ultium battery in the Bolts sounds great. However, to do that I'd think that you'd also need to upgrade the HPDM (High Power Distribution Module) which I think is the thing that limits current Bolts charging rates. Both that and the batteries would need to be certified for the older Bolts. i.e. Great thought, but I doubt that it happens.

[@newscoulomb3705]

There's a lot that would need to happen, yes, but for the 2022+ Bolt EV/EUV, it would just be a factory upgrade package still using the same assembly line.

[@jonathanleonard1152]

Is part of the problem DCFC. Does this still happen at lower charging protocols?

[@Areku06]

I heard we may hear from GM this Friday. At this point, I’m on fence trading in my 2017, GM offered me a lousy buy back offer. Only thing I would accept is battery replacement at this point.

[@MythosGandaar]

Sorry to hear that. The least they could do if they build you an explodey car is get you a new freaking car.

[@ronalaska2472]

Update on my 2020 bad module in the pack. I was thrilled by the quick attention I got with the module replaced in the pack and the video card for the overhead camera system replaced as it got glitched! All is perfect now and I am glad I have 3 Chevy dealers within 20 miles of my house and all over the country so service is easy and fast! Fast service and zero cost to me!

[@davespicer3647]

My Bolt EV was bought new in North Carolina 10/2017. I moved to far northern Maine in 6/2018. The nearest EV servicing Chevy dealer is 260 miles south of me. GM turned down my buyback request because the car is registered in Maine. I want a buyback under the NC lemon law, since that's where the car was bought.

[@ClayMcDonald]

Thanks for the video, Eric. I'm a 2019 Bolt owner. My dog travels with me on long trips thus the car and A/C needs to stay on while fast charging. Have you found that the session cutting short happens on any one particular network?

[@newscoulomb3705]

Thanks! No, I've noticed it on both Electrify America and EVgo now. It's not a danger for the AC to go off, but it is very inconvenient. Luckily, I've only been traveling regionally, so I've just been using the charger to offset AC use for the dog. If I were on a trip, though, it would be a much bigger problem.

[@ClayMcDonald]

@@newscoulomb3705 I'll be making a few long trips soon. I may have to test it out first at my local EA station. Thanks again.

[@roncarguy6361]

@@newscoulomb3705 I think it would be darn "close" to a danger if the DC charging stopped while I am sitting in my car at 110 degrees, reading and waiting for a 1hour charge, at some out of the way station like Dateland, Az( Electrify America) or Brainard,Minnesota in January. I presume you can restart the session... right?

[@newscoulomb3705]

@@roncarguy6361 Yes, I've been able to restart the charge without issue. The danger I'm thinking of is primarily if there's no one there to monitor. I'd like to see GM add a real-time cabin temperature as part of their MyChevy app.

[@roncarguy6361]

​@@newscoulomb3705 Thanks Eric. I wonder if that app could also send a type of "siren" in the event fire, similar to a smoke detector in a home. That way if a fire starts in an attached garage, then at least a loud warning would wake the residents. It could work from the 12 volt battery.

[@errcoche]

You really come across as a company shill here comparing GM's response to Hyundai's. While Hyundai can't come up with the batteries, they were perhaps honest enough to not try to mislead everybody with claims that they could mitigate the issue with software. There is not a shred of evidence that GM's software update has had any mitigating effect or that their diagnostics were effective in flagging problematic battery packs. Hyundai were much quicker to fess up to a basic manufacturing fault. GM have exhausted every other option before owning up to the fact. They weren't openly fighting with LG because they were covering it up.

[@ArtiePenguin1]

So just for clarity, were the 2020 and later model years affected by the software update [regarding issues/limitations with DC Fast charging]?

[@ltrono]

Very good ideas. I just got done reading over some info from the NFPA on Lithium Ion Battery safety. From that I get a strong sense that what GM is doing directly addresses some potential Lithium Ion battery issues. It's way better than bickering that results in a shot gun approach that may not actually fix anything. I would rather know the issue and understand the actions taken to address the problem!

[@douglaskeller7950]

So this doesn't really effect the 2017s ?? Even though my 17 has a recall

[@newscoulomb3705]

No, it does; however, the number of incidents is far higher for certain battery populations. Based on the data so far, the most at-risk Bolt EVs are 2016-built 2017 Bolt EVs and 2018-built 2019 Bolt EVs. All pre-2020 Bolt EVs might be subject to the recall, however, so simply follow GM/Chevrolet's guidance.

[@mikecarter2737]

Thanks for raising the issue of corporate transparency here. It is understandable if GM does not know the actual cause of the problem (there may be several factors) since the issue is statistically rare and difficult to duplicate, but they should just admit they do not know the cause(s). Since people have been injured (smoke inhalation) and at least one home set ablaze, I hope GM will give choice of $ (buyback), pack replace, or new Bolt.

[@daddyRAMROD510]

I'm actually about to buy a 2019 Bolt

[@newscoulomb3705]

There's a stop sale order on them from Chevrolet dealerships. If it's third party, all I can say is check the build date and know what you're getting into.

[@daddyRAMROD510]

@@newscoulomb3705 ya. It's a third party dealership. Thanks for the heads up

[@shotelco]

The GM Ultium battery replacement would be a First Class response, (assuming GM can identify the specific batch of LG packs (Q3/18 - Q4/18) cons: Would likely cost more than a buy back as this would be a complete retrofit not only of the pack, but the entire charging system, Software, and perhaps even the motor. Also, manufactures fear component upgrades as an option as it sets a certain precedent. pros: Would be massively popular in terms of public relations. A move like this would turn the tables on the negative and showcase how a BEV could be field upgraded. Option: A extremely generous trade-up incentive; taking back the Bolt's in question at some pro-rated trade-in value for any new Chevy/Cadillac/Hummer BEV. If GM gave me a $25K credit (heck even $20K) on my 2017 Bolt in exchange for a slightly discounted Cadillac Lyriq, I'm taking that deal.

[@newscoulomb3705]

Yeah, I think they really need to consider pushing the Ultium platform. My understanding is, there would need to be at least some changes, as Ultium might not be backward compatible with Global A (the Bolt EV's native communication protocol).

[@alexb2082]

I don't have the DC fast charger shut off while on issue.

[@newscoulomb3705]

Do you leave your car on when charging?

[@dennislyon5412]

@@newscoulomb3705 - I too have not seen the charger shut down - 2017 Premier with 65k miles. The taper (latest software) seems to be steeper than I would have expected, but still an acceptable curve to 67 or so pct.

[@newscoulomb3705]

@@dennislyon5412 Yes, under ideal conditions, the taper is fine. My issue is the up to 10 kW or so of additional power we used to be able to pull from the charger. That's why my effective charging rate to 65%-70% always used to be ~50 kW average draw from the charger.

[@saifalmrazig5927]

Can I ask you what does the following message mean "service .. Transmission" and what I have to do?!

[@newscoulomb3705]

I'd take it into the dealership to have them look at it.

[@Tom-cn4cm]

Other than the battery issue (and the charging speed), the Bolt is a fantastic vehicle. That being said, the way GM is behaving is simply inexcusable and is causing me to cross them off the list of potential companies to buy from in the future. I just sold my Bolt due to the fact that I live in a state with weak lemon laws, which means GM told me to fuck off when I asked for a buyback/vehicle exchange. I loved my Bolt, but GM simply isn't worth my time or money. Despite this, I'm still a fan of your channel and will continue to be a viewer!

[@newscoulomb3705]

Thanks! The Bolt EV is definitely just a vehicle for me. I have a lot of updates for the Ford Ranger Electrics coming soon, and I want to focus a bit more on the public charging infrastructure. That's where I can do the most good. That being said, I definitely hope GM can get this resolved soon, to as many people's satisfaction as possible. I know GM's primary goals are preventing fires and preserving their business partnership with LG, but they aren't communicating that very well.

[@ruudwilschut9095]

Totally agree. I have bought my Opel Ampera-e new in 8-2020 as a stock car at the dealership but it was probably produced in late 2019 and, unfortunately, I have confirmed it has the bad pack. I've checked the label what says 6883 on the third row. The Ampera-e is basically a rebadged Bolt and besides the battery broblem I'm very happy with the car, only I hope Opel solve the problem by replacing the ENTIRE pack, not just modules, I don't trust such a drastic intervention in the pack.

[@newscoulomb3705]

@@ruudwilschut9095 If your car was produced in late 2019, the battery shouldn't be affected. Regardless, it sounds as though GM has identified specifically which cells/modules are at risk of being defective, so they are rolling out a planned replacement.

[@ruudwilschut9095]

@@newscoulomb3705 Maybe it was produced half 2019, I dont know that for sure. It also had the first recall. But what I know for sure it has the affected pack by checking the label what says the following: 2429 5959 8460000000000X 688380169 1119115RES086986 B2.0.0 VISTA2.0 Cell Module Assembly 57kWh The third line starts with 6883 indicating it is the affected Korean made pack.

[@D44rkFx]

Are you tracking your cell voltages when doing a DCFC? I'm curious if the car is interrupting the charge because the BMS can't keep the upper cell voltages in check as it charges.

[@newscoulomb3705]

I wasn't, but tracking the voltage wouldn't tell me what the BMS is doing. Also, most of these issues with interruptions are happening under 50% battery, where cell voltages shouldn't be an issue.

[@davidbeaulieu4815]

They need to do a buyback. Ps how do I apply for a buyback?

[@nocause5395]

I just want a fix. A buy back will put me in the red as I bought the car used. I won't be able to get another electric if I do a buyback.

[@newscoulomb3705]

I'll be doing another update, soon. Word on the street is that GM has identified specific, at-risk modules, and they'll be replacing them across all affected Bolt EVs.

[@daves1646]

GM’s recent silence is deafening. If they want customers to trust them, they need to make public disclosure of what they KNOW about the defect demographic, and decisive reparations to owners of at risk (production date based at the least) Bolt EVs. Otherwise, who would buy a Lyric, Hummer EV, or any future GM product in the EV space. I own a 2020 Bolt, and I am watching to learn what kind of customer support company GM IS. I had a similar experience as an early adopter of a certain company’s hybrid product. That company went soft on product defect fix when their hybrid had notable problems in the field so in recent car shopping between extended range hybrids & EVs, I remembered that poor product support and bought a different company’s product. Trust is damn expensive to earn back.

[@Madame702]

No not David. They have no interest in EV's and their dealers will not support it or the car. They made it clear they will not invest in Giga press, they will not invest in microchips, they will not invest in software engineers, they will not invest in artificial intelligence, they will not invest energy storage engineers, they not invest in battery manufacturing, they will not invest do live software updates to your car, they will not invest charging stations.

[@Madame702]

Their attitude is screw you over so that you buy a gas powered car. A top auto executive said that V8 gas powered engines are going to make a comeback.

[@Madame702]

Their attitude is simple David selling EV for them is a PR stunt. When it comes to investing anything EV related their attitude has been simply "NO"!!!!.

[@Madame702]

@@daves1646 They are already telling you. Is GM going invest in battery technology "NO". Is GM going hire software engineers "NO". Is GM going to invest in "Artificial Intelligence", "NO". Is GM going to hire microchip designers "NO". Is GM going to do live update "HELL NO".

[@Madame702]

@@daves1646 Sorry David their is only one Electric car company in America and Germany that is Tesla.

[@barryw9473]

I see you recorded at Yuba City EVgo (use it a few times a year). Too bad GM cuts charge rate to use A/C as you need it in hot, hot, hot Yuba City.

[@alancadorette3447]

I am thinking at looking at buy back and put money to a 2021 bolt, but is any going to be available

[@toddboucher3302]

I feel Chevrolet should just find out all the information and put it out there so if you get the recall you know this is gonna be the result or if you don’t get the recall you also know what the result could be. I’m in the process of looking for a 2020 bolt because I think it would be crazy to buy the 2017 through 2019 for just a little bit extra money you can get the 2020 more range and hopefully not this issue. Now gas vehicles have the same problem in the 90s I had an F150 that caught on fire through a leaky injector I think the percentages you got to say the vehicle was safe both gas and electric or whatever the future lies.

[@wrenchingfool5284]

I recently did a video about this on my channel, also talking about the latest update from GM and buy backs and how to move forward with that. Something that is going to limit the blame game in the case of the Bolt is that GM basically let LG build the entire EV drivetrain on the Bolt, not just the battery, whereas most of the drivetrain on the affected Hyundais were built by Mobis. LG can’t really blame GM when LG is the one who built the entire drivetrain. I had also not been my experience on my 2019 that the maximum draw from the charger has been limited. Before or after the recall, it won’t draw more than 150A from the charger, but before and after the recall, my car will still draw additional power from the charger to power the ac, heat, battery heater etc if there is surplus available that the battery can’t accept. In my case, charging speeds were only marginally slower after the battery update vs before, despite the fact that it runs the battery cooler much more aggressively after the recall.

[@dennislyon5412]

Eric - more on this DC charger stopping thing. Is there a pattern to when it has occurred?

[@mattdirkes9724]

I have the same question as well. I have only done 1 DCFC session since I received the update so far and didn't have any issues with the car on and A/C running while charging.

[@wassiswallylokhankin191]

I like that Milo on your back seat. (7:50) :))) Speaking of the Bolt, all I want is my beloved 2019 Premier to be as safe and sound as possible. OK GM people, replace the battery, fix the software, do whatever it takes to help me keep my beloved Bolt EV for as long as I can!

[@airplanenut6242]

Yes battery fires are going to happen as a result of damage or other extenuating situations, but spontaneous combustion during routine use is not acceptable and must be fully fixed by the manufacturer whether that's buybacks, battery swaps or whatever. If the result are buybacks, however, I'm going to be disappointed because the Bolt is still the cheapest 200+ mile used option out there, and if all the 2017-2019's get scooped up, I'm not sure if I'll be able to afford an EV for a while longer.

[@dennisbjergmadsen5163]

Remember the Ampera-e to, we are a few here i Europe that has that one. I have an 2018 and are waiting to here from Opel Europe. I cant have a car that i only can use 45-50% of the battery, so i hope this will end soon.

[@ruudwilschut9095]

I have read a news article that Opel Netherlands is doing a recall, so at least they acknowledged the problem and promised to take action. fleet-mobility.nl/fleet/personenautos/21957-opel-nederland-laad-ampera-e-niet-s-nachts-op

[@underthemicroscope9225]

I had my Bolt Bricked on me yesterday after charging batters were shut down. I can't get a response from GM yet.

[@Madame702]

Dude, bought a scam, GM has no interest in selling EV's. They hope you get discourage and start buying gas powered cars again. Tesla is the only legit EV automaker in the west.

[@SpellboundBrew]

Looking much harder at my first EV now and Bolt keeps being the one I want. Anything I have to watch for in buying new?

[@robertkirchner7981]

As far as fires are concerned, new Bolts seem to be safe.

[@dennislyon5412]

No battery issues with Bolts that are newer than mid model year 2019, so a build date that approximates 2019 or later.

[@scarletbegonias2359]

We have two 2019 Bolts, one needed the recall updates and one did not. We're content with our cars just the way they are. We do park them outside and we generally only use Departure Charging. It's a valid point that you make about running the car while DCFC-ing. I would always sit in there with the climate controls going.

[@mychevysparkevdidntcatchfi1489]

One car caught fire at 70%, so departure charging won't help. As GM suggests, only charge when you're next to / inside the car to call 911 at first sign of smoke.

[@stevedutcher3875]

I want battery pack replacement or buy it back as a fair price as my last choice!

[@newscoulomb3705]

This latest announcement makes it sound like buybacks for affected batteries, but that process will take awhile. It's what everyone asked for, so now we'll start to hear the complaints about timeframes for battery replacements.

[@georgemartin1436]

Excerpt from my EMAIL yesterday 7/23/2021 (I have a 2017): " As part of GM’s commitment to safety, experts from GM and LG have identified the simultaneous presence of two rare manufacturing defects in the same battery cell as the root cause of battery fires in certain Chevrolet Bolt EVs.As part of this recall, GM will replace defective battery modules in the recall population. We will notify customers when replacement parts are ready. While we prepare to conduct this recall, we are asking customers to take the following steps until the new remedy has been performed" FYI

[@MattLesak]

My heart goes out to all who being impacted by this, especially those who could not get GM to either buyback or work a swap. My wife pushed me on getting the buy back process kicked off when all of this started back in January and I'm so glad I did. In my case, a buyback was a better deal and I took my money elsewhere. I know many of you who were either denied or financially the process wouldn't work out in your favor.

[@newscoulomb3705]

Based on what I've seen, your experience tends to be the more common. Most people who were denied buybacks didn't request one until the software update was almost ready. We're supposedly going to hear from GM tomorrow about these most recent fires and whether they were the result of a failure of the software patch or something else.

[@schneijt]

Super cute backseat pupper! My 2019 (bought in Feb 2019) is definitely in what seems to be the highest risk group for a battery fire. Nothing short of a battery swap away from a LG Chem pack will make me satisfied with resolution for my car. I love my car, but it’s unnerving knowing it could go up in smoke with no warning; hopefully keeping it at or below 80% SOC will help keep it from going up in flames, but when I need a 100% charge for the beginning of a long trip, it’s going to be scary driving it at/near a full charge.

[@homomorphic]

I am in the same boat as you (bought my 2019 dec 2018) but I am not unnerved.

[@newscoulomb3705]

Thanks! Yes, he snuck in the shot. :-P I completely understand. If I had a MY 2019 Bolt EV that was affected by this recall, I would have traded it in already. The fires in 2017s appear to be extremely rare with some really questionable circumstances ("fleet" sales, excessive wear, private shipping overseas, etc.).

[@phatgringo2.0]

Another great video although I think you're giving GM too much credit for their piecemeal solutions.

[@BradC44]

Maybe GM will just put the 66Kw battery in the 2019s to start. Then go from there. I hope this get resolved soon before someone gets killed or seriously injured from a fire.

[@homomorphic]

It is extremely unlikely that the 66kWh pack is plug swappable or software compatible with the 60kWh, since it's a different chemistry.

[@Madame702]

Look Brad, EV from GM is a scam. They are hoping you get frustrated and buy a gas powered car that what they want you to do. Tesla is the only legit EV automaker.

[@timcampbell5873]

@@Madame702You actually think frustrated Bolt owners would buy anything from GM again?

[@Madame702]

@@timcampbell5873 Because they are thinking you have no choice. That how arrogant these guys are. Look these auto executive never worked on the factory floor, so they don't understand how to be humble they just pretend to be that way for the cameras.

[@Madame702]

@@timcampbell5873 Also too Tim, the charging networks don't work. Sandy Munro a former level 12 Ford engineer could not get the Mustang Mach E to charge on EVgo, or Electricity America. Like I said the MBA's that run auto companies are sabotaging everything.

[@drewcantu]

I would recommend all Bolt EV owners who are affected by this battery issue and still have a loan or lease on the vehicle to obtain gap insurance ASAP. Due to GM's dramatic discounting, the value of your Bolt EV has dropped severely. Without gap insurance, if your Bolt EV catches on fire and the vehicle is a total loss you'll be on the hook for the dramatically reduced insurance estimated value versus the outstanding loan / lease amount. In one recent case GM told the owner of a burnt Bolt EV to sue GM for the difference in value and GM stated the battery is not under warranty due to it catching on fire.

[@170maa]

So we were going to trade our 2018 Bolt EV in on a Tesla Model Y at the end of June. However we had interested parties for the car and chose to sell the Bolt privately. The Bolt had the recall software update installed so we were good to go. Needless to say the interested parties went up in smoke, pardon the pun. We are now stuck with 2 cars (only wanted one…) and wonder how soon we will reasonably be able to sell the Bolt. At this point an immediate buyback would be our preferred option as it sounds like any fix will take time. A mess relating to a car we have otherwise loved through our period of ownership

[@sdandersonjr5]

Get some online offers. THey may be better than you think.

[@mychevysparkevdidntcatchfi1489]

@@sdandersonjr5 Or drop the price to ludicrous low. If that doesn't work, drop to plaid low price. Shirley, there will be someone who'll buy 2018 Bolt for $6666.66

[@Derpy1969]

The diagnostic cannot prevent the fires. At best, it helped them figure it out. If they have not figured out which cells are actually defective, then they MUST replace ALL the packs.

[@newscoulomb3705]

The diagnostic and software already prevented several fires (triggering partial or complete battery replacements for several owners). This new issue is very specifically a manufacturing defect, so if they can identify which cells were defective, they can replace the modules/cells in those affected vehicles.

[@ryanyoder7573]

Why film in your car?

[@EvgVrz]

What about cars which are sold to Ukrane & Russia ? GM don't have officially dialers (recently).

[@newscoulomb3705]

Not all dealerships are equipped or prepped to work on Chevrolet Bolt EVs.

[@anthonyc8499]

Oh man, what a mess! 2017-19 Bolt EV owners are kind of screwed here. At this point, the easiest thing might be for GM to do a buyback and get these cars off the street or offer free replacement packs cannibalized from 2022s. The bad press and liability has got to be way more than the dollars it would cost to purchase them back or replace the packs. Eric, this might be a good opportunity for you to get that Mustang Mach-E California Route 1. :-)

[@newscoulomb3705]

I definitely think they should just do a no questions asked trade across the board for remaining 2020+ Bolt EVs. That might be the cleanest solution for them. I'm actually still fine with my Bolt EV at this point. My next EV will be to replace my Volt, though I might look to start tinkering with my Bolt EV in the future. I have to have at least one, reliable, long-distance car at my disposal at any time.

[@dc48664]

I never received any of the nerf updates to the battery and refuse to do so. If they can't fix the issue, I am not going years with a car that is software limited to 90% of the original specified capabilities of the vehicle. I also live in a HOA that I can't park my car outside. I have a 2017 with 75,000 miles and I am not being low-balled by them as well. My conversation won't be very nice on Monday at my local Chevy dealership.

[@hurricanefreak101]

This is a great response my 2020 Bolt is doing great

[@oleandrummer]

Rumor on the Reddit is GM is making an announcement on Friday so stay tuned. IMO they are trying to mitigate the fires by detecting faulty cells with the software but obviously the software can only do so much based on the sensors available in the battery pack. Msrp or buybacks are going to be the way to go because battery replacements will take a significant amount of time, resources, manpower at the service centers to complete, and it would take away from their ability to produce more bolts.

[@AntenneQC]

Digital readout, onboard computer diagnostics, advanced electronic developped by general motors for the 747, now many of the same engineers are building the same technology for the new gm cars and trucks, so you handle your car and drive smarter. Nobody sweats the details, like gm.

[@meldev7541]

Have a dead LG cell in my I -Pace at dealer waiting for word on buy back or parts if available. Months of waiting.

[@flamaest]

IPace was another car that had a ton of BuyBacks and problems. Funny thing is that there wasn't a lot of news on the EV car sites that discussed this.

[@uwucaffeineaddiction4023]

I think it’s time to do buybacks

[@mychevysparkevdidntcatchfi1489]

They deny you.

[@mowcowbell]

I had already crossed off the new Bolt EUV from my shopping list because of the slow DCFC speeds. This only confirms I did the right thing.

[@theproffessional9]

They should replace battery packs or give full MSRP buybacks. I either want a new battery pack in my car or the money to buy a brand new EV. I bought my Bolt EV for less than $16k thinking it would be an awesome EV, but it turns out it's an otherwise awesome EV that's dragged down by a dangerous battery pack. Note: The reason I believe full MSRP buybacks are in order is because.. what are people supposed to do with the money after the buyback? Payback the loan and give up on buying any cars until they can afford to buy a $40,000 Tesla model 3? The only car that comes even close to the same range as Bolt EV? Or buy a Nissan leaf without enough range or proper charge port to go on road trips in the US? Buy an EV like the Hyundai ioniq electric that has HALF the range of a Bolt EV? Come on now.. People bought these Bolt EVs because they fit their needs and budget, not because they're looking to waste money on a cute car.

[@lightmanatoz]

They don’t have to do anything but end my lease, which is due to end in November. However, they would not do that. I will not be replacing my car with another GM product, as a result of all this.

[@newscoulomb3705]

Yeah, I understand. For a lot of people the Bolt EV was their first GM car, and unfortunately for GM, it's likely to be many people's last GM. They needed to be way more involved in overseeing LG's processes, it appears, because GM is now on the hook for a crucial part they outsourced.

[@glenndjubilee]

MSRPswap, buy back, or battery replacement are the choices. I think it will be the first option.

[@flamaest]

Interesting, so you can't run the systems in the car without losing the charge session, after the software patch was applied. What if it's super hot outside, you're just going to bake. They screwed up your car man. Thank God I completed the buyback on my Chevy bolt in february 21'. I loved that car but it needed to go. Got almost 100% MSRP back in a GM check. CT next year.

[@trusevs]

The software patch was not to "fix" the problem. It was to try to better identify the issue before it happens by better monitoring of the battery voltages. The problem is LG sold GM 69,000 bad battery packs and LG needs to own up to it. EV batteries are still safer than driving around carrying 20 gallons of petroleum in the back of your car.

[@newscoulomb3705]

I agree that the software wasn't a "fix" and it was never meant to be. It was a diagnostic and fire-mitigation tool. However, saying LG sold 69,000 bad battery packs is hyperbole, though. It appears that less than 0.05% of all Bolt EV battery packs are affected in any way. So we're looking at a few hundred total. Still far too many and deserving of the recall, but nothing close to 69,000 bad battery packs.

[@barryw9473]

What are the statistics on fires in the 2017 model year?

[@newscoulomb3705]

@@barryw9473 Based on what I've seen, there were 3 or 4 fires for 2017s (out of ~25,000). I don't have high confidence in those figures, though, because some of the VINs/build dates don't seem quite right, and some are missing entirely.

[@larryfinley9221]

Safety first. Identify and put new packs in dangerous vehicles. My 3 year old grand baby’s car seat sets on top of my 2019’s battery pack. May the-good Lord ever forbid it, but I and my attorney will own GM if She were ever burned.

[@alanl3511]

I commend you for continuing to drive the bolt.. I would have parked it long ago and bought a Tesla…. I know, not everyone can afford a tesla, fortunately I can…

[@newscoulomb3705]

Oh, there are more reasons to avoid Teslas than just the cost, but if it's the best car for you, go for it.

[@alanl3511]

@@newscoulomb3705 well, I have had my 2015 Tesla which I bought used for almost a year now.. All I do is charge it “in my garage” unattended once a week and drive it the rest of the time with no problems to speak of. So what issues are you referring too?

[@newscoulomb3705]

@@alanl3511 Nobody said issues. I said reasons. Teslas don't fit everyone's lifestyles or needs. Yours works for you. That's great.

[@alanl3511]

@@newscoulomb3705 I totally agree.. Tesla’s or EV’s in general are not for everyone. It is an adjustment for sure. I still drive ice vehicles 😊