Husqvarna Invited Me to the 2023 Equip Expo to Meet and Greet with Ya'll!

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My name is Bre. I took two years of small engine repair at the local college. When I left school, I fell into a wonderful job at a local small engine shop where I worked the counter for a couple years. In 2010 my husband and I opened up our own small engine shop in central Arkansas where I am able to work alongside my family and best friends. We see over 2,000 pieces of small engine equipment every year, and answer 1,000's of small engine questions. We specialize in brands such as Briggs and Stratton, Kohler, Echo and Shindaiwa, but work everyday on MANY other brands like Stihl, Husqvarna, Honda, Craftsman, Remington, Red Max, Troy Bilt, Scag, Bad Boy, Hustler, World Lawn, Poulan, Mantis, Etc.. Hopefully, my experience I share, will save you Time, Money and Frustration in the future!
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Although very informative, these videos are for entertainment purposes. Please use all possible safety precautions when repairing and operating your small engine equipment.

[@Chickanic]

Thanks for Watching! Find a link to all of my "Must Have", Favorite Tools HERE!! www.amazon.com/shop/chickanic?ref_=cm_sw_r_cp_ud_aipsfshop_aipsfchickanic_9ERPFPBNGQ924P8NS63B

[@MrsOveata]

You hardly ever see a company ask "How can we do better" to the people repairing their equipment. Got to give props to Husqvarna.

[@Chickanic]

I give them more respect for being the ONLY ones who have ever reached out. You would think TruFuel would like to explain some things. LOL

[@jme36053]

@MrsOveata - Let’s wait and see how well they action those customer recommendations. I’m sure some will pass the litmus test.

[@Boodieman72]

You don't do better for long enough and you're out of business.

[@edwardkane3237]

@@Chickanic and Trufuel had an indoor display at the Equip Expo. The only canned fuel I trust is VP, I’ve been storing a few that don’t get much use with VP. We run fuel with ethanol during the season, but I buy ethanol free pump fuel at a local gas station for everything we use on a daily basis to store them over the winter.

[@ricktaylor3748]

@@Chickanic I think you're SMOKING HOT.🔥 ❤‍🔥 You can start my 390 XP ANY time you want.😘

[@amalfi460]

Hearing how husqvarna was so receptive to ideas to improve its products has convinced me to give them a chance again

[@bentullett6068]

I hope they change the attitude of the UK side as they were totally hopeless after the pandemic.

[@mojo6016]

You’ve earned this! You are such a great mechanic and teacher, and you excel in a male-dominated field! You go, girl!

[@allanalert]

Said it last time. Great honest lady, talking with a company that sounds like they accept that clients are important and need to be listened too

[@blahorgaslisk7763]

Well listen anyone can do. Question is how long and if we will see change in the products. A company like this have products in the pipeline years in advance. Anything they hear today might make it into new products in two year, perhaps one year at the soonest. Changes to logistics can happen sooner, but it could also take years. I won't celebrate before we see improvements, and that's coming from someone with a serious Husqvarna fetish! 😁

[@allanalert]

@@blahorgaslisk7763 Agree with what your saying. Just me saying that a lot of companies can’t be bothered listening in any way to what the consumer might have to offer. Not saying that the product or service will improve.

[@MrTrecutter1]

Wish our gooberment would do the same

[@MrTrecutter1]

All my husky crank on the 3 pull even after 15 years

[@Mr3Charlie]

I'm impressed with Husqvarna based on your experience. You represented us very well Bre! Thank you!

[@jacquejecker4435]

I am so glad that at least one of the companies is actually listening to the customers and not just to their engineers telling the customers what they need. Great work.

[@bentullett6068]

We are going through the same issues with all manufacturers present in the UK as they can't understand warranty payments and assume mechanics at dealerships work for peanuts.

[@johnanthony2545]

Worked in industrial plants for 40 years for contractor. Often we would show up to install a custom engineered piece or system and the guys working on the line with yrs of experience would have no clue this was happening or why. Several occasions they would point out why it could not be installed in moments of seeing it. 0 interaction with the people and product that would be effected . The engineers that got dirty and valued input from workers and customers with 0 arrogance had my respect. They were generally more successful on projects and well liked.

[@hl8256]

Back in the day, we knew them as Husky and they made the most beautiful MX and dirt bikes EVER

[@08Barclay]

Factory ordered a 250WR in 1972. Well worth the wait!!

[@lot6129]

Even better now made and powered by KTM

[@chuckfischer7202]

You probably did more good than a whole market analysis team, for the company and the consumer.

[@szeszelos]

Absolutely agree, plus they are probably being fired. Sorry for them.

[@reinger1022]

Glad you had fun Bre. And thanks for giving the big boys your honest opinions. It's nice to have someone supporting us out there. Welcome home!

[@andyroid5028]

*_So glad none of these companies are calling Bud Light for tips/advice re: advertising.😮😅_* _Great video, Chickanic! Thanks for sharing - and glad you had a blast. Husqvarna has a new fan. ✓_

[@tnrodgers]

Thanks for taking us along Bri, you don’t give yourself enough credit. Repairs are great, honesty is awesome, but sharing all this with us is our game changer. See, men can listen and be taught!

[@dmcjr1375]

That's great that Husqvarna invited you out and actually listened to your suggestions! But, talk is cheap. Like you said, keep an eye on them and we'll see if anything changes. I wouldn't bet on it. Good luck with your future. Your videos ar awesome! Thanks for what you do!

[@giggiddy]

It would be in their best interest to listen to the pros who repair their stuff. Whether they do remains to be seen. We are a factory authorized sales/repair facility for a major generator brand. They have great warranty support and we often let them know of the little inexpensive glitches that cause so many warranty claims. Well have to see if they listen. Cheers Bre!

[@mikewatson4644]

At least they are talking. If you make a list of the companies that aren't talking to people like Bre, you better have a lot of paper and a lot of pencils.

[@briannelson4493]

Brea looks like you had a great time with your husband at the expo. I’m impressed that Husqvarna was listening to you ( to there customers) that means they care.

[@billygarner8318]

Only one way to express our emotions, We love you!!! You're the best.

[@Whipkick2]

Keep the quality of these videos up. Very interesting. Don't be afraid to add more.

[@Baykuntree]

Quite frankly it doesn't get much better than this .For an Iconic company to recognize that not only are you doing the right thing but they see the way you relate to everyone and that's something to be very proud of !

[@user-pc2vb8mn9e]

Husqvarna is one of my favorite products out of all of the outdoor power equipment

[@frankyates522]

Congratulations on your trip. It just shows how people joining forces for a good cause can make a difference.

[@nobbybrown8056]

Well done Husqvarna, and well done you, fantastic to hear of you working together to improve the product and the experience of working on these machines. It makes it better for everyone. Oh and I don't believe you have a Grand daughter, you are nowhere near old enough! Thank you Chickanic for these video's, they are fantastic.

[@alharris3157]

Not in the business at all but your philosophy and thoughts inspire me to look at fixin' rather than throwin' every time something breaks. Great job Bre!

[@wirecutter59]

That looked like it was more fun than a gun show.

[@edwardkane3237]

So nice meeting you and Ron. It was definitely the highlight of the Equip Expo for me. I’m thinking you and Ron should come to the show every year…!

[@ChrisCraigie-oi1un]

I thank you for the low down on so many products that were at the show. Husqvarna is outstanding and their equipment is top notch. I am glad they are listening to the consumer. I hope they implement the changes.

[@leonmurphey3968]

Really glad to hear that some folks in corporate America do listen to owners and you and are willing to make good changes, YeeHaw😊

[@jameschrist6036]

I really enjoyed your tour of the show, even though I have no issues I love watching your tips. I know why they listened to you. You are front line defender of their products. Broken stuff you see, you fix. Thanks I love your show and tell Jim C

[@terrysims4028]

Enjoyed the video Miss Bre you're awesome.

[@jake-hy2zb]

Your invitation didn't come out of the air. It was through your hard work and honesty to your viewers who are their customers. They listened. Congratulations.

[@Markomyt1]

I think Husqvarna should have hooked you up with some of those snappy suspenders!

[@ryanfoley9999]

Congrats Bre looks like you had a great time Bre great video girl.

[@WisconsinWanderer]

Wow you really do rock Bre awesome 😊

[@ExposingReflections]

Thanks for being our representative to Husqvarna and at the Equipment Expo. You did a great job.

[@keithpowell2786]

So glad you enjoyed the show, you deserve that opportunity. You tell it like it is and make a real difference in the power world

[@mac123459]

Great job, good companies really do want people who work on the equipment opinions on how to make it better.. You could save them millions in research.

[@philliphall5198]

That’s a winner for everyone I think 😊

[@BudTheDrummer]

Bri, I think you were the absolute right person for this endeavor and you hit it out of the Park. Thank you for all you do and special thanks to everyone involved with getting you to the Eqpt Expo! I've had a Husqnarna 55 Chainsaw and a Husquvarna 2011 46" Kohler powered Garden Tractor that was simply amazing!

[@HP-hm3pn]

Good PR win for Husky. They learned some things from you and your channel, let everyone know they care (whether they REALLY do or not remains to be seen) and got a free commercial for some of their stuff. Win.

[@danbrit9848]

much respect this is how we want all company's to work

[@willcojak9650]

So happy for you and yours !😎👍 love the channel.

[@spencerjhog4429]

Awesome content and really impressed that Husqvarna appears to really care about the customer. I have three Husqvarna saws (one inherited) and bought the others based on reputation. One is probably 20 years old, on it's third bar and still runs like new!

[@Bushman9]

Hundreds of comments applauding Husky for “listening”. I’ll save my applause for when the “improving” occurs. Keep on keeping us informed Bre.

[@jameskeyes1131]

Just saw this. Glad you had a great time and thanks for helping us and the company make better products.

[@wstepnout7215]

Great Job, nice to see a company making the effort. Thanks

[@flashbazbo3932]

Gotta say, I have been a Husky customer for about 15 years and now I own a bunch of whackers, blowers, and chainsaws and even one of their Z560L zero turns. I love their quality and reliability. Just got a 460 Rancher and that thing is a Hoss. Great coverage of the show!

[@alexandercopeland2849]

Just recently got a Husqvarna 162SE chainsaw. 75 or 76 for it has no chain brake. Runs and cuts good for 62cc engine and only weighs 15-17 ibs.

[@alexandercopeland2849]

162se is sure lighter then my stihl MS361 but do have 25" bar on it 162se has a 16" bar

[@rmccabe117]

OMG!!! It's not us, it's YOU and us! So cool! So proud of you!

[@davidmelton4191]

Thanks for sharing your experience at the expo. You never know what kind of influence you have until something like this takes place. Everyday people watching, making comments and asking questions and having a mechanic who just happens to be a woman answer and give advice. Thanks for all you do to help others .

[@ToddAdams1234]

Thank you for EVERYTHING that you do Bre! We ALL love it, so YOU and Ron should really just keep on keeping on!

[@BoneYardLawnService]

Was great to meet you for sure 💯….keep up the good work!

[@jk22850]

Greaat Job, Bre! And kudos to Husqvarna for listening to you and the consumer.

[@johnanthony2545]

This was good. I will give you well earned credit for why you were invited. Saving money time and frustration says it all. Also your great demeanor and presentation is inviting and not over the top , very real person. Now I give credit to all of us who faithfully tune in. We are what the power of influence in numbers represents. The potential for logical change for the public. We can effect pricing and manufacturing through sales or no sales or as simple as getting attention in mass a she has done. She provided a focused attention to issues that that were logical make since issues and we backed her up. Thanks go out to this channel and all of you. Remember individually we are a voice in the wind. Together we are the wind.

[@jameshall3482]

You go Girl!

[@paulmysliborski4832]

You are a lot more than a "Chick who fixes stuff in front of your phone", Bre. You are a good, honest person who helps a lot of people. What a GREAT video! Looked like you guys had a blast. Some VERY cool stuff there. (Except for the Biden-backed-battery-packed garbage). (16:32, I thought you were starting a zero-turn demolition derby...... 😆😅🤣). Thanks for the video, and all that you do. :)

[@tylerfred7514]

Not gonna lie some of those batteries are freaking awesome depending on what your running.

[@paulmysliborski4832]

@@tylerfred7514 Yes sir. I didn’t mean to imply batteries have no place.

[@mikewatson4644]

Battery tools and equipment have been around a lot longer time than the government has been pushing them. When cordless drill/drivers first came out they were a joke. They aren't a joke anymore. I had 3 trees that needed some branches trimmed. I grabbed a mini chainsaw that I bought for less than $50.00. I cut over 50 branches that ranged in size from 1" to 3" before it ran out of charge (it had been sitting in the shop for over a month since I last used it and hadn't been recharged). It was a lot easier to use than firing up my gas chainsaw to do the job. I would have still been mixing fuel for my gas saw when I was half done with the battery saw.

[@craigsmith8217]

I'm convinced that I did the right thing in getting rid of my two cycles and buying electric. I recommend going electric for the typical homeowner who only uses his equipment occasionally. After sitting a year, my electric chainsaw starts every time. Don't mean to put you out of business, but electrics have their small time applications.

[@edwarddeyojr.793]

Bring it on CHICK,,,,,,😍🇺🇸🇺🇸 enjoy watching and listening to your post,,☕️☕️

[@grifonks]

Hooskie should hire you Bree!

[@patrickarmstrong427]

What does Echo have to say about your new buddies?? LOL

[@rterry731]

That is a really good question...

[@Geno2846]

I’m older and not as spry as I used to be. The battery powered Husky’s with a 16 inch bar let me cut trees, logs and do branch work a heck of a lot SAFER! My sons in their 30s still come home and run the older Husky 372XP with the decompression start feature! It has never had anything but the best 2 cycle mix and premium fuel all of its life. I’ve worn out 8 or 9 20 inch bars and over 100 chains, some of which are filed many times. I save the ones that have very short cutters for grubbing the stumps in dirt!!!

[@longlowdog]

It is extremely gracious of you to attribute change to your viewers. We know it is your time and effort along with the professional yet personable way you get your point across. Regards from Scotland.

[@robertlarrabee9115]

Glad you brought up electric tools. One day, just not today, they might get the battery thing figured out. When a battery can be recharged as fast as a gasoline powered tool can be refilled, has 0 cold weather degradation or 0 age related degradation and will run as long as it’s gas powered equivalent on a single charge then talk to me. For every spare battery required to get a day’s work done defeats the purpose of going electric since each battery contributes to carbon footprint.

[@Mr3Charlie]

...and if they are "throw" away items, I'd like to think they should be cheaper than gas powered, which can be repaired and last for many years

[@marvelljones72]

With a certain consumer retailer making a commitment to have 85% of lawn equipment sales be battery powered by 2028, it's only a matter of time. Consumer demand is moving that way too. Professional equipment will be gas powered for quite some time unless a radical new battery material can somehow replace gas.

[@rod2998]

Who gives a shit about "carbon footprint "

[@robertlarrabee9115]

@@marvelljones72 Perhaps but I know a growing number of people (more than a handful) that just had to try electric and then found out they don’t run as long, last (battery) as long and the spare battery they found they needed was more than half the price of the tool. At least one went back to gas. Mfg. aren’t being totally transparent in their marketing and who has been warned about the fire hazard of Li Ion batteries?

[@rob1733]

I'm not a pro, but as a small property owner, who uses his gear intermittently, I've wasted more time trying to get a friggin motor started than the time I've saved (not to mention cost) of charging a battery. (I've got 2 chainsaws in my garage - guess which one starts every time with little maintenance other than bar oil and chain sharpening. The other one didn't start when I needed it, so there it sits...to this day.) That being said, for my battery powered tools, I stick with companies that do ONLY battery. I feel it is in their interest to have good quality batteries. The others are playing catch up, cut corners, and may very well be more prone to problems, including fires.

[@bobfognozzle]

You met them but will they take your advice? If they pay attention to you they win, if they nod and shake your hand then ignore you, they loose.

[@Homer19521]

Agreed. Little surprised Bre is promoting Husqvarna before they make changes to improve.

[@chrisbrown7362]

​@@Homer19521 Innocent until proven guilty. They reached out to her and, while she's optimistic, she did indicate she's taking a wait & see attitude.

[@daledavies2334]

When I was tasked with solving a problem on Freightliner trucks when I worked as a mechanic at a dealer, they did not like what I found and reported. Engineering and assembly had plumbed the air governor into the wet air tank. Moisture would build up and freeze, blocking the pressure sensing. The plastic line wuld overpressure and blow. Of course calling an engineering mistake out generally pisses in the wrong guys corn flakes. Replumbed it to the dry tank and that truck had no more problems. I got pushed out the door, but the problem stopped shortly after that. I imagine the engineer went back to the factory and told them HE figured out the problem.

[@regsparkes6507]

As a retired equipment dealer I can say a sincere Thank You for your success in getting Husqvarna to listen AND act on your suggestions. ( other Manufacturers should sit up and take notice ) This should make a difference ( and money savings ) to all you folks who own and work on and service this equipment. Well done Chickanic.

[@rterry731]

They did get some positive press out of the deal.. I hope they do listen... we'll see by what they DO differently .. thanks for the vid.. I really want to see the parts prices goes down.. that is enough for me NOT to buy the machine to begin with... personally.

[@laurier3348]

Husqvarna are not bad chainsaws, but Chinese saws are better.

[@donaldeaves4610]

Wow, congratulations

[@MakeitZUPER]

Great presentation. I'm especially impressed that you're going to be "keeping an eye on them". Corporate types are well skilled at making you think what they want you to think. Lying is second nature to them and their first nature is manipulation. You should be extremely proud of yourself for not falling for their political promises. The post-covid era has been an awakening of the general public in a great many ways. We all got to sit back and see the world a lot better for a time and have been awakened to the problems that have been on the rise. Corruption in our schools, media, entertainment industry, politics, border security, healthcare and the criminalization of the Justice Dept. as well as corporate incompetence in general. It's probably going to take a decade to straighten out our country and the economy but with people like you sharing your knowledge with the rest of us who are self-reliant, we might just get it done sooner as long as we all just pay attention to our changing world. It was nice to see you with a bit of makeup on. You "girlyed up" nicely, lol. You've made everyone who watches you proud and I'm sure your husband is too. Thanks again for all you do and good luck moving forward.

[@Geno2846]

We of your fan club absolutely LOVE YOU!!!

[@DoingItCheap]

Thank you for the tour of the show. I am so proud of you for getting the attention you deserve from Husqvarna.

[@dedrakuhn6103]

Thanks to Jack!

[@driftlesshunter9200]

Echo & Stihl could have made the same nice gesture. Hats off to Husqvarna for inviting you & spending time with you. Thanks for sharing your experience @ the 2023 Equipment Expo! I want to see Husqvarna, Stihl, & Echo continue to make awesome products. Brand loyalty is not my thing, but I appreciate a company that's willing to listen to customers & improve things.

[@dough8321]

Love you and you're videos!!!! Hugs from Canada!!!

[@acamden1]

That looks like an amazing time!

[@shawnkane7152]

With social media these days it’s a pretty simple process. If you want things to work and last the folks using/repairing them are very important in production. Longevity, strength, affordable and great customer service are focal points. Good to see a company finally take initiative and use what’s at their fingertips.

[@stephenhair5501]

Bre you are amazing. Thank you for taking us along on this wonderful opportunity. And hats off to Husqvarna for inviting the Queen of the Power Equipment World. Y'all picked the best of the best. God Bless you all.

[@rdaystrom4540]

You're the coolest. I'm impressed by every video you post. I learn from you. Thanks for your efforts.

[@davidgates1122]

Battery powered chainsaws definitely have their place . . . For infrequent use. Examples include the towing and recovery industry, or people like me who travel forest service roads a couple times a year and may encounter a tree down across the road. It may also be a good choice for a homeowner whose only use for a chainsaw is storm cleanup, provided the batteries can be used in other tools they own.

[@doug4465]

Glad we could help lol!

[@brianshanahan3878]

VERY cool video and it's nice to get a tour of the show as I would never have the time to go myself :) !

[@user-ph1vw7hp9k]

thank you for your honest and expert perspective that will benefit all of us doit our self people i have benefitted so much from your knowledge

[@mikeconnolly9933]

I really like what you guys do for this channel

[@douggrenard91]

Thanks for sharing this adventure.

[@rogerford4427]

Keep up the information, 👏🏻👏🏻👏🏻

[@kantemirovskaya1lightninga30]

I love this... you got their attention and they appear to actually LISTEN! Keep up the great work

[@terryrogers1025]

Great video, enjoyed it, and talk about eye candy and more eye candy, this is a place one could O.D. very easily. Thanks for the video.

[@texasbasementbuilds4543]

Must say, new favorite channel.

[@chrisrobinson6288]

Love my Husky. Only going to make them better.

[@ED-ti5tc]

Glad to see they are still making gas power though. Great video! Thanks for bringing us the update!

[@jonyoung6405]

Celebrity status , congratulations!

[@jonyoung6405]

Chickie says she has a surprise for me . What do you all think it is ?

[@Billytomtom18]

Its sad watching what is becoming a Disposable Society, I miss the JoeFixit Shops Thanks again Chick !!! You are awesome

[@jaydee5156]

Looks like fun. When my friends and school mates were flipping burgers, I was working on small engines. Go-carts, mini-bikes, mowers of all kinds. Remember Clinton engines? These days, I'm just taking care of mine. I got tired of having to work on something any time I wanted to do yard work, so the gas mower has been replaced by electric. Thanks to you, my Husqvarna string trimmer works like a champ again, but I'm looking to possibly replace it with something electric in the spring. I'll hang on to it for the heavier tasks around the yard, but I think electric should easily handle the week to week stuff. I own two gas chainsaws because one wasn't working when I needed it. Both run great now, but between two saws and a trimmer, a gallon of gas will last me forever, so those will all be replaced by electric. The one area that I don't see me going electric is riders. At this point, they're just too cost prohibitive and the same goes for the replacement batteries.

[@JH-vl6eh]

Great job to Chickanic for representing the end user and folks trying to keep equipment running. We definitely appreciate your efforts!!

[@charleseddy9903]

Again, Ouystanding job, from an AMAZING LADY.

[@tomhaire4758]

I am so glad they invited you to be a part of their piece of that show, I had given up on their brand due to their parts issue and it is great to know that it seems like it is a software (sort of ) issue and I understand what they are going through. Been there , done that. Anyhow thanks for the info.

[@Mechanicturfgear]

Pretty cool to be able to use the big saws 👍💪🏼

[@ronpon1975]

Love your videos, keep them coming!!!

[@chriswedgworth]

Thanks for bringing us along ✌️

[@fredflintstone6163]

Most all my tools are antiques. Been tested for decades the I get it and keep it working still use crosscut saw and now saw s and hoist older than Grandpa

[@robertshoemaker6204]

Good to hear you had a good time...enjoy the information on Husqvarna.

[@user-pg9eh7sv6k]

Great job! as always, very informative.

[@PineyGroveHomestead]

Cool to meet you at the Expo! Tractor Hard! 🚜💪!

[@nigelhaines7900]

Thanks for all your hardwork! From England