A Clean Install of Windows 10 Using Dell Support Assist OS Recovery. #SupportAssist #Dell #Windows10
Пікірлер: 121
@zerog10642 жыл бұрын
That blue screen thing popped up for me after my computer froze and i had to force it to power down to restart it. I called the warranty people and they directed me to shut it down, unplug everything, hold the power button for a minute, then turn it back on by putting in the power chord, then put the previous additions back on. Worked like a charm! He said something about too many ions making it act weird? idk i’m not a scientist lol. hope this helps someone else
@anuragdubey8294 Жыл бұрын
Finally something more helpful than this video
@JackRusselMan4 жыл бұрын
Thank you. Took me a long time but finally got it.
@rohithkumarbairy60343 жыл бұрын
How much time it took ?
@JackRusselMan3 жыл бұрын
@@rohithkumarbairy6034 depends on your internet connection if you have dial up it will time out if you have high speed internet should take about 45 minutes
@bhuwaneshkhatana00013 жыл бұрын
How much did it take in wipe data
@JackRusselMan3 жыл бұрын
@@bhuwaneshkhatana0001 until I got faster internet it would time out so I would have to put it on a thumb drive. The first time took probably a good 2 hours if not longer.
@bhuwaneshkhatana00013 жыл бұрын
@@JackRusselMan thanks bro where are you from
@michaelyang52254 жыл бұрын
That's really cool. The new version of OS Recovery Tool does provide a super cool user experience in OS recovering. Let's expect it.
@j.lietka94068 ай бұрын
Do you have to have a Dell Cloud Account in order to fully use the OS Recovery Assist to reinstall Win 10?
@Arcese14 жыл бұрын
Reset failed? Can anybody help me?
@stuartmcallister33415 жыл бұрын
I was trying this method for my Inspiron 15 7577 to get it back to its factory image, but when it gets to the point where it downloads the data, it stays at 100% for "Preparing to download" and 1% for "Overall" for roughly 2 minutes, then kicks out saying "Unable to locate all system content to download. Please check your network connection and try again." The thing is that I was connected to the internet. I even waited until the WiFi icon in the upper-right corner said Connected before going to Restore System.
@yonatanbenporat48895 жыл бұрын
Same. U got over it?
@josolanom5 жыл бұрын
I have the same problem :(
@wishes19795 жыл бұрын
Same problem!!! Did you found any solution??
@josolanom5 жыл бұрын
@@wishes1979 yes, in the OS Recovery Tool , in the right top , use advance , select download SO in other pc , write the ST, and download all ISO, the process to instal in the pc es slow
@wishes19795 жыл бұрын
Thanks for your support I would like to know the link where can I download the ISO image for win10 Thanks again
@j.lietka9406 Жыл бұрын
The "data wipe" step, that has to be checked prior to doing a factory reset? Do you have to be connected to the Internet?
@j.lietka94068 ай бұрын
Do you have to be connected to the internet while performing this operation? Thank you 🤓 yes, I just saw it! This us a very helpful video! Found a Dell Latitude 3510 laptop (tossed out, apartment dumpster). I also subbed! 🤓
@shyamvora54 жыл бұрын
how can i reinstall dell supportassist recovery partition after formatting full HDD???? . i want to restore dell inspiron 5567 to fully factory settings ( one partition for original windows image(osbackup) , other for supportassist recovery, rest for storage) . plz make clear that i am not talking about supportassist application. i am talking about reinstalling the supportassist recovery (that option in bios).
@adrishsahana89623 жыл бұрын
The support assist os recovery automatically creates a partition for you there when it runs and sets up everything. The oem image i guess you have to create recovery partition for that using windows 'create a recovery drive'
@Lilswarv-ki8wm2 жыл бұрын
I’ve downloaded the OS recovery tool but the reset options are greyed out Does that mean I have to get another USB and download Windows 10 then it should work
@Bluewave428 ай бұрын
I had to connect to the internet by clicking on the red link in the right reset option. Once connected the reset box could be selected and a "Reset and update" progressed.
@nicolasmanuel55533 жыл бұрын
Hello, i manage to follow the process until 4:40 where I have the following error : « unable to detect any disks that can be utilized for a cloud restore » can anyone help me plz ???
@jhansi17672 жыл бұрын
The os recovery screen has appearing for 3 hrs.... What should I do.... Please help me
@Newbie_Explorer3 жыл бұрын
can this fix my installation error that i am getting via usb so many error i was facing. i am so much frustrated every time i fix the error i got new error. but this i way didnt try yet. right i cant access my laptop bcoz my hard disk was CURRPT and bought new ssd so i was flashing new windows on that but i got so many errors googling on internet almost 4 days i have wasted .
@nguvlog3 жыл бұрын
How much time take for starting to erase internal satay devices in this process 🤯
@epicman90012 жыл бұрын
Hi philip , after i click on "remove everything on next boot" and computer booted again than dell security manager asked me for password ? I don't set any password , plz help me
@neuronbuster5 жыл бұрын
I have Dell Inspiron 5482 which has 1TB HDD. I have made partitions on it and have decrypted my Dell Inspiron. Now, I want to clean install Windows 10 Home to an SSD. Will it wipe my data on all the Partitons on HDD? Is there any method to Clean Install Windows 10 on SSD without losing any data on other HDD Partitions? Sir please reply...
@philipyip19885 жыл бұрын
You should have two drives listed in Drive Options, you'll know what is what by the size of the partitions or unallocated space. Delete all partitions on the SSD and leave the other HDD drive alone. You will then install Windows 10 on your HDD without touching your data drive. Note though if the HDD previously had Windows 10 on it alongside data, you may get a dual boot by doing this...
@jannatulmawa95742 жыл бұрын
I tried to make a cloud restore for 4 times. But everytime I get an error message that unable to connect to the backend. My internet is good. What's causing the problem? If it's a Dell server issue, how do I resolve it?
@mdnasir-ww5vf2 жыл бұрын
Same problem
@diwakarsaini39245 жыл бұрын
how much data downloaded during the process ? can you tell me approx size
@ankitpathak6814 жыл бұрын
can you plesee telll me how data we need for that if you did this process
@bluujelly4 жыл бұрын
@@ankitpathak681 about a gig
@StarDustplanets3 жыл бұрын
will it fix all of the issues that I’m having ??
@desigeekchishi4 жыл бұрын
can I use this while i keep data on the other partitions or does it wipe the entire disk along with the partitions back to the very beginning ?
@skadrys5 жыл бұрын
you chose the smaller one through support asssit, if I want clean install should I choose the other option which is about 6 gbs ?
@sudhamayaprusty2 жыл бұрын
Error message showing partition creation failed while doing OS recovery.. What to do???
@philipyip19882 жыл бұрын
You will need to use the Windows 10 Media Creation Tool to make a Bootable USB and clean install from that.
@wazzuu082 жыл бұрын
Hi Philip. I was trying to do the same to my laptop inspiron 3421. Windows 8.1. However, " No OS images defined for the product".....any solution ?
@philipyip19882 жыл бұрын
Just use the Windows 10 Media Creation Tool to install Windows 10 from Microsoft and then Dell Update to install the Dell System Drivers.
@unmeshpatil32714 жыл бұрын
I did all the steps, but in the last step, where support assist recovery assistant is supposed to go through 3 steps. There is says no network connection and those 3 steps are not happening.
@carlosfernandez52374 жыл бұрын
How was your laptop? It did work or not?
@ar.roshanjain79364 жыл бұрын
Hi! Do I have to go through the formatting process if I were to upgrade my ssd? And also during the upgradation process would I lose my data in my internal HDD ?
@amitkuril963 жыл бұрын
I too want to know answer of this query!
@ramixgaming57763 жыл бұрын
@@amitkuril96 Yes You Will Not Lose The Data If You HDD OutSide
@lesliamurico5996 Жыл бұрын
Guys I had this happened waited 2 hours and then I just turned the laptop off unplugged everything and waited a minute and turned it back on.
@gracecatam54042 жыл бұрын
help, it almost 4 hrs but still stuck on dell support assist os recovery, pls advise what to do. thanks
@philipyip19882 жыл бұрын
Use the Windows 10/11 Media Creation Tool to make a Bootable USB and clean install Windows from that instead.
@realkingguru4 жыл бұрын
Please please tell me that Support assist os recovery option is showing in one time boot menu or not? I have lost all partition of c driver ssd. In this video you installed stock windows or factory installed windows?
@teodortodorov69743 жыл бұрын
Factory installed windows
@viihunnid70992 жыл бұрын
The dell software saved my life cause the Microsoft creation tool was not working at all
@sharadach51604 жыл бұрын
I am waiting for 2h my pc will be back or not and my pc hard Ware of the pc will be safe or not
@thilinaalagiyawanna36802 жыл бұрын
Thank you
@bazurk_dot_com3 жыл бұрын
Will it activate automatically when using the dell tool? If you use Microsoft updated ISO do you have to manually activate it?
@BlindMansRevenge20023 жыл бұрын
It will activate so long as you have a Dell system with the on board chip that stores the original product key. The systems are usually 2014 and later. I have a 2013 dell latitude E 6530 that required an activation product key the first time that I installed windows 10 on it. When I went to upgrade my wife’s latitude E 5540 which was built in 2014 the windows 10 installation went right to the license agreement as it was able to grab the windows 8.1 product key that originally shipped with that machine.
@MdJahidulIslamMaruf--3 жыл бұрын
I've clean install windows 10(Dell 3593).But i forgot add my Microsoft account in Microsoft office. So i Can't back my ms office 365. Is there any way how can i back ms office (activated) Sorry for my poor English skill.
@SouravSatvaya3 жыл бұрын
How did you get active subscription of Office 365 without a Microsoft account ? If it had subscription log in to that particular email. If you just want those apps go to the store you'll find Office.
@anupamsinghrathore40054 жыл бұрын
It is forever stuck on "Starting to erase internal SATA devices" and now PC won't start. It is on forever error loop.
@carlosfernandez52374 жыл бұрын
Hi how was your laptop today?? Is this work??
@BhaveshMoradiya_Black_Hand4 жыл бұрын
I wipe all the data as shown step in video but while I'm commenting here the process already took 5 hours and still on going. please help me. I know I can't stop the process anyway because it would result failure of my HDD but what should I can do next. And I create USB using recovery tool but In my bios window there is no support assist OS recovery option. Will this process bring it back ? Please help me
@kishormamillapalli65873 жыл бұрын
I am stuck at 87% what I do now
@BhaveshMoradiya_Black_Hand3 жыл бұрын
@@kishormamillapalli6587 I hope you're doing good, Just Wait, may be it will took 12-15 hour, it's depending on HDD size and Data. I spent almost a day to complete all the process. if you interrupted wiping data process you can start it again.
@kishormamillapalli65873 жыл бұрын
@@BhaveshMoradiya_Black_Hand yes it was taken overnight but I shut downed system. Then I restarted it is working now tnq
@InfoZoneCanada2 жыл бұрын
My screen is stuck on first screen
@rayb72953 жыл бұрын
If you don't get drivers how do you get to the internet to get drivers?...Catch 22
@rayb72953 жыл бұрын
Be careful when upgrading the OS make sure you have your computers Drivers before you start.
@yashpandit81854 жыл бұрын
Konse zaamane Ka laptop Chala rha h
@carlosfernandez52374 жыл бұрын
To those the people who follow these steps on their laptops, is this work coz many people in the comment section didnt work.
@kevinhoward95935 жыл бұрын
I have a factory image on my Alienware computer but I don't know how to use it. its not in the boot options. 419kbps download? wtf are you on, DSL? My FiOS connection downloads at 450mbps.
@Silvertinge2915 жыл бұрын
You should be able to get into factory reset by restarting computer and hitting F12 I believe before windows screen loads Restore is in there and I believe it restores computer to the way it was shipped to you from factory It will reformat all drives and all files will be lost unless you do a back up
@mariannasimoes66593 жыл бұрын
I'm at step 'Dell Image Customization' but I'm stuck at 83% is this normal? It's been 3 h now
@agnieszkakonstantynowicz87013 жыл бұрын
I'm stuck at 85%. Did you find any solution?
@kishormamillapalli65873 жыл бұрын
I am stick at 87% how u solved
@WhimsiQuest2 жыл бұрын
Worked for me.Thank u
@HoangNguyen-im9yl4 жыл бұрын
Hello. I'm using Windows media creation tool downloaded from Microsoft website and my pc has got into stuck of "automatic repair couldn't repair your pc". I don't know whether your method can solve my problem
@philipyip19884 жыл бұрын
Have you ran preboot diagnostics? Are you performing a clean install or an upgrade install? What model?
@HoangNguyen-im9yl4 жыл бұрын
@@philipyip1988 I formatted the ssd before setup windows. But the incident occurred and I manage to fix it such as reset or setup windows again. But the error still occurs. I don't know if the usb Dell mentor media can solve it
@HoangNguyen-im9yl4 жыл бұрын
@@philipyip1988 my model is inspiron 5558
@buntygodara47734 жыл бұрын
How much data it needs sir
@bhuwaneshkhatana00013 жыл бұрын
How much time did it takes in ssd wipe data
@BlindMansRevenge20023 жыл бұрын
Depending on how much data is stored on your SSD and the specs of your SSD anywhere between five and 15 minutes
@Anuragkumar-ww5ie4 жыл бұрын
I am trying this, but it is taking too long ( above 1 hr and still continue) to erase sata devices. Is there any problem with my pc aur it's normal?
@philipyip19884 жыл бұрын
I only tried it this way once as it installed English US opposed to English UK. If you are having issues, use the Windows 10 Media Creation Tool to make a Windows 10 Bootable USB and then clean install with it. Then use Dell Update or Dell Command Update to get your system drivers.
@Anuragkumar-ww5ie4 жыл бұрын
Thank you, it worked.
@drones101gaming43 жыл бұрын
you do not need to erase ur drive as it will reformat and erase everything while installing
@ABrag45 жыл бұрын
I own the same Optiplex 7040 and I'm unable to proceed,. I always receive this message: "this process is not supported on your system", so what am I doing wrong?
@vo-videonline35213 жыл бұрын
recovery image currently unavailable error help me !!
@maddalataruni51293 жыл бұрын
Please go to google chrome and type windows 10 os image download , and then download that file in a flash drive and place that in the target PC nd , tap on the F12 button continuously until u see the boot menu nd ull be able to see the image
@vo-videonline35213 жыл бұрын
@@maddalataruni5129 your said recovery windows but i want to recovery with fabric os recovery folder
@sergiokhabbib36673 жыл бұрын
Is posible install without internet connection?
@philipyip19883 жыл бұрын
No it is a small ISO that downloads Windows setup files from Dell servers and thus needs internet connection.
@sharadach51604 жыл бұрын
How much time it will take place in this process
@kishormamillapalli65873 жыл бұрын
I am also recovery Dell doing already 8 hrs finished how much time it will take
@darshakmakani83565 жыл бұрын
Sir i have problem to open service tag in other computer
@philipyip19885 жыл бұрын
If it is an older Dell Model it may not have Support Assist Recovery Options. Use the Windows 10 Media Creation Tool instead.
@naveenveldanda29375 жыл бұрын
@@philipyip1988 I have 1TB hard disk with two partitions does it delete all the partitions or OS partition only?
@philipyip19885 жыл бұрын
@@naveenveldanda2937 it should remove all partitions.
@krishivkolhe87674 жыл бұрын
Can I download this recovery tool on a hp laptop
@philipyip19884 жыл бұрын
Yes all you need is the Dell Service Tag. However I usually prefer just to use the Windows 10 ISO from Microsoft.
@obaalydia52944 жыл бұрын
It's taken 3 hours
@chrisgarrett6012 жыл бұрын
If you see no reason to use this tool, then why did you make the video?
@j.lietka94068 ай бұрын
You have to have a valid copy of Win 10 (maybe 11) on hand to do a reinstall, not an internal reset?
@black.bird.4 жыл бұрын
My laptop can't boot & I want my files, is this way going to work me?
@philipyip19884 жыл бұрын
If you are don't have encryption enabled such as bitlocker (not present in Windows 10 Home) and want to recover files from an installation that is not bootable I would advise using a Linux Fedora Live USB to copy all your files to an external drive. Once you have all your files you can then go for a clean install: dellwindowsreinstallationguide.com/data-recovery-using-fedora-2/
@TheAllamagan4 жыл бұрын
I keep getting reset failed
@michaelugghhh17294 жыл бұрын
Are you attempting to create a USB key?
@DmarC45 жыл бұрын
❤🥰😘🖐
@LuciferLandTuto5 жыл бұрын
currently, it does not work for me
@civildk90774 жыл бұрын
Ok, call me stupid. I've been to 7 different countries. USA, Canada, Mexico, Germany, Switzerland, Lichtenstein, Austria, Saudi Arabia and Bahrain. NEVER HAVE I EVER, heard ANYONE ask, 'which' form of English, do I speak. What the hell could be SO different between TRUE ENGLISH, and the UK version of (this from the people who drive on the WRONG side of the road, since WE 'elitist' Americans invented the automobile) English? Is this a question for Mr. Bean, or the people who brought us Benny Hill? Or, is it a James Bond 007 thing, and you COULD TELL ME.. but, you'd then have to hand me Inspector Gadgets shoe?
@philipyip19884 жыл бұрын
We in the UK (also Australia and NZ) drive on the "correct" (but not right) left hand side of the road. The reason for behind this is due to the fact we used horse and carts for centuries (and cars were phased in gradually). As most people were right handed it made sense for them to be civilised and dismount on the pavement (sidewalk in the USA) left hand side so they could hold the reins with their right hands. We've stood defiantly against Napoleon, Hitler and now the EU who have tried to make us drive on the "wrong" side of the road. Canada in the end betrayed us to appease the French speakers in Quebec. We will also stand defiantly against the tech giants who try to make us speak American English. There are subtle differences between Commonwealth English and USA English. For instance we can't even agree on the standardisation of the word standardise (ise vs ize, ou vs o, re vs er). However in actual fact the USA uses older spellings than the UK and didn't standardise alongside us in 1824 and this also gives a very subtle difference between UK imperial units and USA imperial units. There is also a very annoying difference between dates between the 07/04/1776 which means the 7th of April in the UK and the 4th of July in the USA and we still haven't quite forgiven you for standing us up on our date for about 3 months. The Internet and Computer Programming in general have been dominated by the English language and this is predominantly been “American English” due to the development of the American Standard Code for Information Interchange (ASCII) in the 1960s where essentially formatting, spacing, punctuation mark or number or English character are each assigned a number and the assortment of pixels which we recognise (ise vs ize again) as a punctuation mark, number or letter are displayed on screen. Computer Programming will always be dominated by English (American English) much like Medicine is still predominantly dominated by Latin. However in the UK our keyboard is also very slightly different to the USA keyboard as we have an additional symbol the £. The differences in keyboard, date time format and spellings are very subtle when it comes to every day speech between one another and when we write to one another however it is very annoying indeed when the Operating System uses the wrong spellings, uses the wrong date time format and there is a slight mismatch between input from the physical keyboard and actual input. A Word Processor autocorrecting to the wrong spellings also is extremely frustrating. P.S. True English is spoken in the UK, the UK contains England which is the home of the English Language.
@civildk90774 жыл бұрын
@@philipyip1988 touche! I think your reply was more than adequate. I feel I must point out I did preface my tongue Nd cheek comment with, "call me stupid" :)
@timothy-14 жыл бұрын
Will the system ask for an activation key of windows 10 If I use the Microsoft windows 10 media creation tool instead of the dell recovery in this video? I'm using a dell G series laptop with a Windows 10 pre-installed, so I don't think I can provide any key in the installation progress. Thanks
@philipyip19884 жыл бұрын
Both sets of installation media should automatically input the OEM key embedded in the systems UEFI BIOS. I usually use the Microsoft media opposed to the Dell media.
@raffiricca39375 жыл бұрын
I start the download and it is stuck on check usb stick 100%. Anyone have any idea on how to fix it