ClickUp vs. Monday.com | Detailed Review of Features, Complaints, & Support (Round 1)

[@sulaimanhyatt8000]

OMG, thank you for this video. finally someone did a deep dive into both platforms, and not just some surface level 3 min face value opinion piece. thank you thank you thank you.

[@LaylaPomper]

Exactly! I hope this (and the Part 2 coming out next week) help!

[@thescribe3184]

Wow. I clicked on your channel an hour ago looking for this topic and didn't see anything. I come back and here it is. 😁

[@LaylaPomper]

It was meant to be! 😆

[@bathob.motubudi]

Hurry Up and finish Part 2 already. I'm on CU, I'm not going to bother with Monday as I am still learning CU, but your comparisons on the two is working as a tutorial on some items and allows me to step back and consider new ways I can use clickup. I've never been a great project manager, a great ideas person, but clickup is helping me navigate through a project. Than you so much. Love the vid!

[@LaylaPomper]

😜 It’s ready, I promise! You’ll see live on our next release date - this Friday!

[@GontherMO]

I cannot find enough words to thank you for this amazing video ... Love your voice!

[@LaylaPomper]

Hey Gonther! Just getting caught up on comments🙈 Thank you so much!

[@LaylaPomper]

Have you made a decision? If not, watch Part 2 of this video right here: kzbin.info/www/bejne/p3vZnaabr711erM To get started with Monday, use our affiliate link at processdriven.co/Monday To get started with ClickUp, use our affiliate link at processdriven.co/ClickUp

[@abhinav7506]

In almost 2025... Our team (8 people) invested in clickup. We choose click up for it's customization. I was in charge of defining the process and setting up the required click up interface that resonates with our workflow. We have been using it for close to 6 months now. and your videos were really helpful. thank you for putting all the work. ❤ However, Clickup is really lagging in ux. Considering that our team is expanding, I also did a pilot test for a few projects on Monday. Though it lacks the customization. It more than makes up for it in terms of User experience. Conclusion, click up is a like very good plan that is poorly executed & Monday is a decent plan with very good execution. Ps: your videos are like bible for clickup. Keep up the good work.

[@katesheppard7652]

This is a very fair assessment of both tools! Thank you, Layla. I love Monday and I love ClickUp. Monday has lesser downtime than ClickUp but I love that ClickUp has live chat available most times of the day.

[@LaylaPomper]

So true! I talk a bit more about reliability in the Part 2 video that’ll be live next week. 🤫

[@davidfischer3770]

They have a live chat but 50% of the time they live chat rep cannot assist you and says "We are forwarding to said person" so in essence, its not really that much of a help. I have also used the chat and had an instant reply that said "reply time is usually within 1.5 hours" thats just silly.

[@rezolomidze6969]

Come on! hierarchy is the main reason why we switched from Monday to ClickUp. ClickUp's hierarchy is super helpful in getting an overall view of all your tasks, and in creating your daily to-do list. We found this to be impossible with Monday. Hierarchy is the main competitive advantage of ClickUp over Monday. Well, that, recurring tasks and subtasks (I don't know if they added but they didn't have subtasks about 1.5 years ago).

[@LaylaPomper]

Hey Rezo! Just getting caught up on comments🙈 We love the hierarchy options, too!

[@electreelife]

Genuine video, I was on Monday as a soloist for a while and their pricing/ tiers are irritating to say the least.

[@LtFoodstamp]

Price is why I picked ClickUp three years ago. Glad it was less, because it's an azomg compnay that will always help with any issue. Always improving.

[@LaylaPomper]

Hey! Just getting caught up on comments🙈 Glad you found what works for you!

[@ahmed.motawea.official]

Brilliant comparison and help us to get the right direction, appreciate your time in order to create this video :)

[@LaylaPomper]

Glad this video was helpful to you, Ahmed! 😊

[@shlomiedry]

After almost switching from clickup to Monday, I realized you didn't have recurring tasks and task reminders on Monday! Yes, you have due dates, but this is crazy. basic feature IMO! When I want to do a task on Monday called, "Do xyz everyday at 10:00 on Tuesday" - the only way I can do that is with Automations. What a nightmare! The moment I realized that (Asked the momday support) it became an immediate NO GO!

[@wyncherleydelgado5882]

That's crazy! That should be a basic feature.

[@LaylaPomper]

Great points! 😊

[@HubertusKeil]

Monday does have recurring tasks. Very granular adjustable recurring tasks, including notifications for it. We use it every day in our company.

[@wyncherleydelgado5882]

I've done a comparison of Monday and ClickUp before, and if you're looking for a really clean interface Monday is a winner, but if you're looking for MORE functionality, I would recommend Clickup. I also really hate how sub-tasks look in Monday, where they look like separate tasks altogether -- it just doesn't look like sub-tasks so its very confusing.

[@LaylaPomper]

Great summary! Subtasks are tough in both platforms. 😢

[@ImaginaryQuest]

so you like the way monday looks more then complained about how a feature on monday looks.

[@wildfoxcreative8672]

Keen to see part two. Thanks for this video Layla, very useful!

[@LaylaPomper]

🏃‍♀🏃‍♀🏃‍♀It's incoming! Stay tuned for this Friday. 😊

[@LaylaPomper]

I'm so glad it was helpful! 😁

[@cheeyuenchan7276]

fantastic effort as usual - u r truly the guru - looking forward to part2~!

[@LaylaPomper]

Happy to help!

[@LaylaPomper]

Thank you so much! It means a lot. 🥰 Part 2 coming soon!

[@RezanLevandovych]

Monday is my preference all the way! Clear and straight forward features, easy to use and learn and has CRM functionality and not just for tasks.

[@LaylaPomper]

Can totally understand that! We'll be dropping a part 2 to this video today that highlights this!

[@noxtrom]

Great comparison video. Well explained and fair. I did compare both on my own for months. For my case, price/value click-up was my choice.

[@LaylaPomper]

Ah yes! Definitely a big difference. 😅

[@bignige]

Personally I run a small school and it´s just me on Clickup, I will add admin staff when I´ve got it doing what I want it to do, but currently it´s so slow I´m thinking of cancelling it. I don´t need cheap, I need it to work! Also, I´ve just spent an hour trying to sync my Google Calendar to Clickup and it´s failed miserably.

[@LaylaPomper]

Hey! Thank you so much for your patience as I was getting caught up on all of these comments! If you're still looking for support, check out the ProcessDriven Collective! This is our free Facebook group where you can ask questions and get help from other members. Jump in here: processdriven.co/group

[@AaronCCorbin]

This was awesome. Thank you Layla for such a detailed and thoughtful comparison of the two tools!

[@LaylaPomper]

Happy to help! 😃

[@mehuljoisar3873]

Thanks for the video. Do you think clickup will be having better stability in upcoming weeks by any chance ? or should we switch to Monday?

[@TheKjkirby]

I was going to ask the same. Is this comparison a result of the stability issues a lot are experiencing with CU?

[@benbrangwyn6822]

FYI, am here in the UK, using ClickUp throughout my days and I've only had a single stability issue in two months.

[@LaylaPomper]

ClickUp is becoming more and more stable, but I don’t have insider information on when it’ll calm down bug-wise. 🙁 We’ve had a lot of demand for Monday videos because of the bugs, but I definitely don’t think Monday is the right choice for everyone.

[@LaylaPomper]

More details on that will be in the Part 2 video next week, too! 🙂

[@mehuljoisar3873]

​@@LaylaPomper Thanks for giving some hopes about clickup, I must say that clickup is having solid hierarchy structure. I love utilizing Views at List, Folder, Space and Everything level. Have made some custom chrome extensions as well to fit in my needs for formula column calculations and other stuff. While exploring monday and other tools, I miss such views and flexibility for advanced usage.

[@SergentTiToo]

As many people, we started with Monday, then switched to ClickUp as we needed more functionnality. After 2 years of using it, I feel like Clickup does a great job at Project Portfolio management whereas most softwares become messy when you are trying to manage a large number of projects. In my case, a team of 15 working on about 120 projects.

[@LaylaPomper]

I'm glad you've found something that works for you!

[@digwillhachi]

I love Monday but their pricing isnt for self employed people. They basically dont want us as customers. Took me a while to get used to ClickUp but love it now.

[@LaylaPomper]

😂 You may be right there!!

[@mary_brapp]

Yes! I wanted to say this!

[@PetrKrenzelok]

I might not be a most practical person, so for me it is always - design first 🙂So went the Monday route. In fact, we looked into the likes of Jira, Asana, Smartsheets and Click-up too. Ideally we wanted to stay with the MS toolset (Planner, Sharepoint, Project), but in MS case, it is a real mess. As some other part of the corporate is using Click-up already, I have tried to give it few chances, but its visual aesthetics and UI clutter put me really off 😞 But there are things I don't like about Monday either - the Item card (overview) allows just for one column design. When you want to create a summary board of your projects, it allows only 20 boards to be aggregated with the Pro licence. Even an Enterprise plan allows only 50, which still might not be sufficient, so you need to really think about the hierarchy and plan ahead accordingly. We are also used to the checklists (as MS Planner users). In Monday, those are stupidly hidden in the Rich-text editor .... Layla, your video and the narrative skills are really excellent. I have enjoyed it very much, thank you 🙂

[@LaylaPomper]

Petr, I’m so glad to know this helped + to hear your take! Happy exploring!

[@GordonJohansen]

Nice comparison of those three areas. I've seen ads for Monday but when I checked, I too did not like the pricing structure. Perhaps I missed it but the ability to add guests in Clickup is a huge plus in my mind, especially with Monday's higher prices.

[@LaylaPomper]

Very true, Gord!

[@gillescavin8298]

Monday offers unlimited guests (on Pro)

[@monicasharman8481]

I was previously with Monday & I really loved its ease of use. I switched to CU because of some of the added functions and the price. I have a team of 3-5. What I dislike about CU is that it does so much (but nothing perfectly) that it has a HUGE learning curve. This means its harder to get buy in and regular use from my staff. To be honest l would switch back to Monday today but the “products” has me stumped. As you mentioned l need to run a crm, and my staff need to manage projects (and we all use gantt charts so l need to use 2 products at a min? How do they accommodate this? Also one of the feature I love and use so much in CU is the chrome add-on to clip web pages and add emails as tasks. Can Monday do this?

[@LaylaPomper]

Great point about the learning curve. And yes! Those products are complete nonsense. In the original edit of this video, I actually spell out how it took several emails to Monday support to even reach anyone who understood what products were. I ended up asking, "How do I get all the features?" and I never got a good answer. 😢

[@abdallam6099]

loooving your video format! and editing

[@LaylaPomper]

Hey Abdalla! Thank you so much!

[@RezanLevandovych]

Would love to see more videos on how you use Monday!

[@LaylaPomper]

Roger that! 👍

[@ripwolfe]

I was a little confused on the pricing of Monday at first, but it appears what you're really paying for is a base price (~$10) then adding on smaller prices per seat for specific features (+$2-$4). So you can mix and match, which I like - at least as far as my superficial research goes.

[@LaylaPomper]

At the time of recording this video, it seemed like Monday was doing some pricing experiments…but, yes, that seems to be where it ended up!

[@AdaptFaster]

Excellent break down Layla!

[@LaylaPomper]

Thank you so much! Glad it helped!

[@Franklin-pc3xd]

This is kind of an eye opener. I really haven't needed this scheduling stuff because Adderall pretty much does the job for me in terms of getting everything done on time.

[@LaylaPomper]

I'm glad this is helpful!

[@be36wes]

Thank you for another perfectly-timed video!

[@LaylaPomper]

I'm so happy this was helpful to you! 😁

[@be36wes]

@@LaylaPomper Yes! Now I am trying to figure out if I can migrate data over to Monday from click-up. We have growing concerns with CU related to customer care and platform stability, so I'm exploring options. These tech tools change so rapidly that it's a never-ending race to keep up with the tools that best serve the process! So THANK YOU for helping us stay laser-focused on PROCESS, not platforms.

[@ashishjain871]

Thank you; wonderful video.

[@LaylaPomper]

Glad you enjoyed it!

[@sanfordnacht4124]

How difficult is it to change from Clickup to Monday?

[@LaylaPomper]

Hey Sandy! I'd say it's not wildly difficult. The hierarchies are quite different, which can cause a bit of confusion.

[@yourvirtualhelpbiz]

I haven't used CU that long yet but recently it's been down most of the time which is a bummer if you are heavily relying on it to guide your day-to-day.

[@LaylaPomper]

I talk more about reliability in the Part 2 we’re releasing next week - but I can TOTALLY see why it could be frustrating. It’s been a buggy week at ClickUp!

[@mubdualali9696]

I recommend the Modern layout in Clickup, much cleaner and better.

[@LaylaPomper]

Great point! I’m hooked on Simple, but Modern is definitely cleaner. ☺️

[@mubdualali9696]

@@LaylaPomper I suggested to ClickUp many times to make Modern to be the default, especially for new users because it's much easier, but they haven't done it. Many people think of ClickUp to be confusing because of Simple Layout.

[@imsethcapital]

Pricing isn't a factor for established businesses. Ease of use and aesthetics makes Monday power (even though it has limited features too).

[@LaylaPomper]

And stability, for sure! Thanks for sharing! 🙂

[@DBAahmad]

100% agree

[@quiggy92]

I can't find the page you're seeing which has the "products" (CRM, dev, etc). So strange!

[@LaylaPomper]

That IS odd! Perhaps something changed?

[@marktucknutt7128]

I've found that you can become 'trapped' inside one of the products... I couldn't see the products down the side, which was because I had somehow ended up inside the CRM product so all of the pricing reflected that. The pricing interface is even more confusing than the pricing model!

[@quiggy92]

@@marktucknutt7128 I tried keeping an eye on my url bar and noticed at points I was in /crm or /dev but I still can't find the product page Layla showed in her vid. Very odd.

[@MarkTucknutt]

@@quiggy92 yep, I looked again and it does seem to have gone... Perhaps they've realised how confusing it was playing 4D pricing chess 🙃

[@Dramatello]

My only beef with Monday is the fact they don't have a basic feature like grouping by status. You have to drag items manually and it is infuriating because one can only assume they don't have this so that you'll create an automation for it, and therefore use way more usages with automations which potentially would push you to upgrade to a more expensive plan. Constantly dragging up and down items to fit for the right group, not to mention it breaks whatever arrangement you've done. So if you did arrange by due date, and now all the items are arranged like that..... if you drag an item it will break that arrangement. ClickUp has this BUILT IN and it's huge in my opinion.

[@LaylaPomper]

Thank you for sharing!

[@nungu60a]

Bravo!!!

[@풉-w3b]

How about CLOVINE?

[@LaylaPomper]

Hey! Just getting caught up on comments🙈 I'll add this to our content ideas list and check it out!

[@sadersan9860]

fpr prices min seats is 3 for monday so you pay 3x of that

[@LaylaPomper]

Great point, Sader! Our primary audience is a team user base, but I should have mentioned that more prominently!