Common Brother Sewing Machine Problems: Causes and Remedies

[@CharliesCanvas]

For me, it was a loosely threaded bobbin. I just put a new bobbin on the winder, and re-wound to the new bobbin. Fixed my tenstion problem. I do appreciate how the tension adjustment was shown - I had no clue! This is a good troubleshooting video, thanks!

[@BrotherSews]

Thank you for watching Charlie and we are glad that you found the video helpful!

[@kimjahns2238]

I watched this video because I am brand new to sewing and right out of the gate I am having tension issues. I even had trouble following the manufacturers issues on how to thread it. You covered both issues, but the filming of your bottom hand when all the action was going on at the top of the machine with your upper hand was absolutely crazy.

[@saritalewis9968]

I was getting so frustrated. Thank you so much, it totally fixed my problem with the nest!

[@therealstephawesome]

What fixture problem? I couldn't follow the video.

[@albertfussi4102]

Had an issue with my FS101, was getting bird nests underneath each sewing start, for about 1 to 2cm birdnesting. Studied KZbin videos for hours and tried everything, nothing solved the nesting. New needles, new and different thread, new threading, cleaning, nothing solved the birdnesting at the beginning of each sewing. Saw nothing wrong on the bobbins or the bobbin casing. Ordered by coincidence recently 2 spare bobbin cases. Gave it a try and changed the bobbin case and voila, no more bird nests at all. Even so I could not tell what was wrong on the "old" bobbin case, the replacement of the bobbin case was the solution to the problem. Just in case, as this is not mentioned as possible troubleshoot solution ;)

[@awesomesaucezz]

god bless you and your crops

[@americanladybug3354]

Wow the tension stitches were explained so well.

[@BrotherSews]

Here is a link that may help with tension as well: help.brother-usa.com/app/answers/detail/a_id/129182 If you need any further assistance, please contact Brother Customer Service at: www.brother-usa.com/support

[@fvrrljr]

@@BrotherSews *this needs to be pinned as top comment. just read other complaints that you did not show the piece you tensioned. that's why i love comment section, dig a little deeper and you'll fine what you're looking for*

[@jennifertomcanin658]

Thank you so much! My dog ran through the cord that was stretched over to the outlet and my sewing machine flew through the air and broke apart on the floor. I got error code e6 so found your video. My sewing machine is working again! Thank you! My son just got interested in sewing and I was so upset that my machine got broken.

[@BrotherSews]

Thank you for watching and we are glad to know that your machine is working!

[@karenries8960]

Girl I could hug you!!!!!!!! You're a total life savor! I was sooooo sick of this sewing s--t! I came close to throwing it in the dumpster along with my expensive fabric. Couldn't figure anything out. It wouldn't feed through, and I had to pull it! You're knowledge has me on the road to a gorgeous little quilt, and I thank you so much! My husband thanks you even more 'cause now he doesn't have to hear me whining about it!

[@AngelaWolf]

thanks Karen :) Happy sewing!

[@Lace4Life]

me too!

[@eetoved1758]

Karen, I feel this. Sewing can cause me a big ol' stomach full of anxiety.

[@carolinej3661]

You breezed so fast through those tension issues at the beginning - you didn't show if the stitches were different at the different tensions

[@jillsmith5687]

I agree Patricia; I wanted her to explain about the tension spring in bobbin area; my bobbin is jumping and clunking; and the bottom stitching is really tight! So can anyone help with this plz?

[@Winthrop1981]

Would’ve been SOOOOO helpful

[@evangelineboyles4784]

Agreed. I need to see a slow close up of what those look like!!!

[@kathleengreen6889]

I need to see exactly how Angrla’s three dials are set..I am going crazy!

[@ke8qr]

@@jillsmith5687 how do I fix the tension in my bobbin thread

[@allanbruce9473]

I followed the troubleshooting FAQ on Brother and watched this vid - which basically summarizes those FAQs. I am a good engineer and this Brother CS7000i has NEVER stitched anything without leaving a nasty bunched up mess on the underside. The top looks fine. However, even when I have a long stitch. It will start with a little bunch or hang. Then, I can continue for a couple of inches where it looks great and then randomly the last two inches are a rats nest. Fortunately, it is mostly when I am repairing my old work jeans. That material is 9 ounce twill and I am backing up the rips and holes with one of those (pathetic) iron patches that never iron on. So, I am doing only straight stiches with the correct default foot. Medium duty pure cotton twill thread on the needle and bobbin sides. Not one thing other than all default settings. Tension set between 1 and 2. Hand start and hand tack beginning and end (using the wheel, not the foot pedal). You can conact me here with any bright ideas!

[@BrotherSews]

We are sorry to hear that your CS7000i is not sewing correctly. Please see the links below for more informaton: help.brother-usa.com/app/answers/detail/a_id/124056 support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_cs7000ieus&faqid=faqh00000004_000 If you continue to experience the same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@tashatomic4893]

Hi @allanbruce9473 - did your machine continue bothering you or was there any "cure"?

[@hollyharrison4589]

Dusting fixed my machine that had been sewing backwards. Thank you!

[@zoecooper322]

I'm having problems with the tension and found this unhelpful as you went through the tension issueso quickly. I'm still none the wiser about where I should have the dial set for the different types of fabric.

[@jammerjen5504]

This 1000% did not touch on ANY of the issues I'm experiencing! 🤦🏻‍♀️

[@AsrafulIslam-hw5xl]

@@Mataylor17 mrp 2sat.frog

[@Jen-pj7nc]

same@chapa-namakonlyorganic

[@LoriBounds-wt1vc]

Me either. The part on top looks like the wire might be in wrong pasotion. I do not know where it goes?

[@AriDimitris]

I've had to unscrew the plate and fix the bobbin holder countless times, AFTER exchanging the machine four times already..I finally gave up working on my project until I can exchange the machine AGAIN!

[@jammerjen5504]

@@AriDimitris How frustrating!! I feel your pain! Usually, I have loved Brother machines, but the last 3 I've purchased have been sub-par. 💔

[@thiliniamarasekara7824]

My Brother GS3700 model ,only function normal stiching.nothing happened when I select others.appreciate your help

[@risa199613]

It was definitely the tension that was messing me up 😩 my first time quilting and I’m using the walking foot. The bottom thread would just be a mess in the back and I was getting so frustrated why it wasn’t working. I checked everything from bobbin to replacing the needles. You said it might be tension and I put it up a bit higher and it came out perfect on the back!! If you’re using a walking door defiantly put it up around 4-5

[@BrotherSews]

Thank you for watching! We are glad that you were able to resolve the issue so that your stitches look great on the front and back of your quilt.

[@AppuSun]

What are those two dial on top... Are both for tension setting

[@carmenboatright9736]

My needle seems to be hitting the bobbin carrier. How to fix that?

[@joross945]

Thank you it fix my problem was about to lose my mind 😂 but thanks to you I fixed it 😊

[@darlenenelson215]

do you know how to fix the error f05 speed sensor on a se400 machine?

[@mermarseo]

You might want to show the tension samples for more than a split second.

[@RitaDutta-c4e]

If you please please tell me how I solve mypronlem it is my lower part of the cloth are coming out with huge tangle thread,how to solve?

[@legacycosmo]

Thanks so much! I have a question and hopefully anyone can answer. When I back stitch, the thread from the bobbin get undone and I see loops through the top. Thank you so much for sharing

[@legacycosmo]

@@BrotherSews I’m new to sewing. I’m going to try changing the needle. Wish me luck hehe. Another question, do you suggest to only use Brother bobbins? My husband bought me some bobbins to surprise me but they are Walmart brand, haven’t sued them just to be safe. Thanks in advance

[@elsapadfield2548]

@@legacycosmo I’m sure you’ve had a reply but if the bobbin fits into the bobbin spot, they’ll be fine. I have some that won’t fit on the spindle….? Whats that about?

[@gbesharah]

Do I have to oil the machine once an a while

[@clairemaddux4913]

Thank you woman! You deserve a reward.

[@shailajavijayan1186]

How to determine the tension number? I mean could you post the number according to the fabric in use.

[@annesummers09]

My machine is 6 wks old and now wont zig zag or other stitches. It will do straight but makes a loud knocking noise. I cant return it. Whats up? I've rethreaded it, replaced the needle and cleaned it.

[@fallmax]

Hello on the pot that you cut your thread does that part come off I have thread Stuck in number four when I’m threading the machine does the side piece come off the one that cuts the thread

[@cchgn]

What causes the needle to bend and break when I try to sew?

[@carmenjones4459]

The knob for stitch selection has broken off is there any repairs available or is if some thing that cannot befixed

[@blessyjacob6074]

This video helped to solve my GS3700 mechine problem.. Thank you

[@donnapennie8126]

I needed to see the bottom stitches each time you changed the tension. You just showed the top stitch

[@wandaherring7526]

Agree

[@gkpleasants1]

I agree.

[@KentariasWxrld]

Thank you very much can I vacuum bottle of sewing machine to get the debri out ?

[@BrotherSews]

You can use a cleaning brush or a small vacuum cleaner to clean out Your Brother XR3774 or similar sewing machine. Please see the link below for more information: help.brother-usa.com/app/answers/detail/a_id/64226

[@Paula-vr5rm]

i have a SE 400 brother sewing and embroidery machine but the needle locked up is that a safety thing or what caused that i can’t get it to work

[@angeline6074]

I dont understand that last part "pull the bobbin thread up". Is my bobbin thread supposed to be attached?

[@FirstLast-rh6jq]

I have a similar machine as yours. It is several years old, but not frequently used. It won’t work The under thread keeps jammed even with thinner fabric and straight line sewing. I have tried taking out the plate and cover. Found nothing wrong but brush clean inside. What else can I do before I bring it to the repair?

[@sandraln8791]

Hello, I have a brother lx3817, the needle hitting plate. I want to move the needle bar, please how to do. Thank you

[@shnomish1]

The tension knob!!!!!! Thank you for your help!

[@Bushwixmami]

I am a beginning who is self taught what is a good thread to use? For cloth and tulle

[@BrotherSews]

Thanks for watching Jessica! Please see the link below for thread,material and needle combinations for the Brother XR3774: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_xr3774eus&faqid=faqh00000004_000

[@CMTtouch]

What about the brother machine ce 1150 where there’s no tension dial???

[@BrotherSews]

The tension dial for the Brother CE1150 is located above the needle. Please see the link below for more information: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_ce1150eus&faqid=faqh00101020_004

[@SalmaDildar]

I did everything correctly from your cd device and bought the essential model, but thread from the stitches do not place through the fabric. What do I do?

[@BrotherSews]

We are sorry to hear that your machine is not sewing properly. Please see the link below for further assistance: help.brother-usa.com/app/answers/detail/a_id/65149 If you continue to experience this same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@50LOVESIT]

Can’t get thicker upholstery thread to catch on that initial bobbin insert catch thing,….ideas?

[@Tailorshee]

My fs60x is noisy, how to fix the knocking sounds inside

[@kerrytraeger718]

Hi I find the lighting on my Brother GS3710 is not great, how do I change the globe to get better light. Thankyou!

[@dreamcatcher8625]

Right so what do i do if my thread got stuck inside of the machine 😅 like in where you need to thread your needle? Its stuck in the top of the machine and im stressing

[@kerrianlaird2134]

Hello I have a ae1700 brother sewing machine the hand wheel is steff please tell me what to do

[@brendathompson5020]

I have a Brother sewing machine just like the one in the video. However, it pulls to the left. How can I fix this problem?

[@danamarie6066]

@@BrotherSews Hi! I have the xm2701 model and my machine is stuck i reverse. Help!

[@iluvindia01]

My NV880e embroidery machine needle bar has started vibrating please help thanks 🙏🏼

[@BrotherSews]

We are sorry to hear about your Brother NV880E. You have reached Brother USA. Please use the Brother global locator link below to locate a Brother group to assist you with Brother products in your area: www.brother.com/brgnet2/hsm/index.htm

[@shashikantbansal5978]

Pl explain use of other 2 knobs other than tension knob I purchased this machine recently. There is no guide given.

[@BrotherSews]

Thank you for watching Shashi. Please see the link below that may help explain the dials on the top of the Brother XR3774: support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_xr3774eus&faqid=faqh00000589_000 If you need further assistance, please contact Brother Customer Service at: www.brother-usa.com/support

[@shashikantbansal5978]

@@BrotherSews Thank you madam

[@RenMarcBarcenas]

Hi I have my teddy 600 brother sawing machine and I don't know how to oil it

[@lucymoony]

0:26 how do i get it to come back up please explain!!!

[@caden3221]

this helped but mine is still not picking up the bottom tread

[@BrotherSews]

We are sorry to hear that your sewing machine is not picking up the bobbin thread. Please see the link below for further assistance: help.brother-usa.com/app/answers/detail/a_id/76369 If you are continuing to experience the same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@lyno.7118]

hello, I just bought a second hand japanese PC-8000 but some of the keys most especially the OK key is not working 😢. How to troubleshoot. please help

[@BaidangSinsuat-bl2bq]

hi. good day. my brother sewing machine is no foot pedal. my concern is how can i thead the bobbin without pedal?

[@BrotherSews]

Thank you for watching. We apologize for any inconvenience. Please contact Brother Customer Service so we may be able to assist you further using the link below: www.brother-usa.com/support

[@ne6438]

Hi, I have brother sewing machine Ls-2125. Once I was sewing my dress. On my dress has a thicker embroidery when I started sewing the thread was broken. I also changed needles & different types of foot and stitches number. Can you tell me please problem.

[@rimaziarichandnicoroa6610]

What to do if the thread keeps breaking?

[@the5fishers387]

How do I resolve a problem when the fabric is not feeding when the needle is sewing?

[@gordonmorgan3131]

Ive done all of these steps several times my machine is still making a horrible nest of thread on the bottom help

[@elizabethmalone1079]

I’m having the same problem. I’ve watched several videos and have adjusted the tension, but nothing helps. I have re-threaded the bobbin and needle repeatedly to no avail.

[@gordonmorgan3131]

@@elizabethmalone1079 i turned my machine off for a week and it started working again so it may of just gotten "mad"

[@afridora9362]

Thank you for this video. However, I need help with my JC14 Portable Free Arm. I was stitching a thick fabric and I discovered the needle bar shifted. So I took it for repair they couldn't fix it. I took to another technician and was told the Crank is broken and so the machine is now useless. What do you suggest I do about this please?

[@BrotherSews]

We are so sorry to hear about your sewing machine and this frustrating experience. You have reached Brother USA. Please use the Brother global locator link below to locate a Brother group to assist you with Brother products in your area: www.brother.com/brgnet2/hsm/index.htm

[@afridora9362]

@@BrotherSews Alright. Thank you so much.

[@afridora9362]

@@BrotherSews I just clicked the link you sent and discovered I've done that few months ago. I found some contacts here in Nigeria. But after relating the issue with them. They suggested that I buy a new sewing machine instead of spending so much to fix the bad one. Even though they didn't tell me the cost of fixing it. Am really disturbed about this situation.

[@nazaravancena-h6o]

I have chariot 210 when i start the machine to it doesnt move & it makes an alarm sounds

[@shannonkrueger2509]

Does anyone have a PS-53 ? there seems to be a problem with the reverse lever as it makes no difference up or down, the machine only sews in reverse. Is there a setting that would fix this? TIA

[@BrotherSews]

It is frustrating when a machine will not sew forwards. Please see the link below for further assistance: help.brother-usa.com/app/answers/detail/a_id/124798 If you are still having the same issue, please use the Brother global locator link below to locate a Brother group to assist you with Brother products in your area: www.brother.com/brgnet2/hsm/index.htm

[@shantalamsal1885]

I have trouble with the stitches on satin and sequin fabric, can anyone help please

[@Sohrabziagoogle]

1:26 solved the issue with clicking noise for me, thanks a lot

[@summersmith3376]

My Brother JX2517 is having an issue for the first time since I bought it in 2017. As I’m ready to push the pedal to sew, the needle doesn’t move but I hear the machine or the machine’s gears inside trying to work or move. So I try to push and let go and push the pedal and then maybe after 10 times of doing this, it starts to sew but very slow then go fast after many stitches. Then when I stop after minutes, it goes back to the same problem again. Please let me know how to fix this? Thank you!

[@shahedafaisal]

I am facing the same problem the needle does not move at all

[@gettinggiggywithit7456]

What can I do to use brother sewing machine from the US that has 110v input in 220v mains?

[@BrotherSews]

We do not recommend using US models outside of the US, as they are manufactured for 120v use. Performance may vary between transformer manufacturers and as such we cannot guarantee results. I would recommend using the Brother Global locator to find a Brother facility nearest you, to purchase a machine manufactured for the voltage specifications for your area: global.brother/en/gateway

[@garycramer4041]

Machine working great and suddenly cannot pick up bobbin thread it loops around it but in able to pull it up through, help please.

[@mikabugg]

The bottom thread does not seem to want to stitch along with my top thread, it wouldn’t simply not connect to my fabric. I have tried rethreading the bobbin and the top thread, and I can’t seem to find the issue. Any ideas on how to fix this?

[@carolinej3661]

THAT is the problem I keep having! I was hoping to find an answer here - but she didn't cover it…..Funny thing is, I will go along fine sewing with different threads and different stitches, and then, suddenly, this problem will recur! No amount of tension adjusting and re-threading will solve the issue......

[@rainierhuang5848]

My bobbin thread is to losses, which top thread always bring it up. .cannot do any stitch now ....

[@patricianeumann8680]

How do you fix the internal threading spring in position #3 on the Brother inovis 1750 d sewing machine? I can stitch about 15 stitches, then the spring sticks and I get an error message to check and rethread upper thread. Upper thread is fine, it's a problem with this spring that is supposed to go up and down with EVERY stitch, but doesn't. Thanks!

[@Paradol833]

The needle cannot form a knit with the lower part please help me

[@BrotherSews]

We are sorry to hear that your machine is not forming a knot properly. We would like to help. Please contact Brother Customer Service so we can gather more information: www.brother-usa.com/support

[@BCRADZ]

Thank you so much. This was really helpful and fixed all my problems '

[@BrotherSews]

Thank you for watching Ben! We are glad that the video was helpful.

[@gigiontube]

Hello ! I have a Brother PS-2500. The pattern selector dial rotates all the way back and forth but the pattern does not change. It’s stack on 4/22 position on the display window. Any way you could help me to fix this ? I called a service technician but the cost of checking the machine and fixing it is higher than buying a new machine. I love m’y existing machine and I have a sentimental attachment to it since it was my mother’s machine. Thank you to anyone seeing this post and helping me to fix this.

[@BrotherSews]

It is frustrating when a machine is not working properly. We are sorry to hear that your pattern dial is not changing. We recommend you contact one of our Brother Authorized Service Centers for further assistance and to have your Brother PS2500 evaluated. You can locate the closest Brother Authorized Service Centers using the following link: www.brother-usa.com/dealer-locator

[@petmama]

She does stitches with little then a lot of tension but them doesn't SHOW you what they look like! My problem: I sewed fine 2 days ago. I didn't change the thread or anything. Now I just went to use it & the first couple of stitched made noise. Well when I manually & slowly moved the needle down (it is in the left position) it is banging into something below. You can see at that time that the needle is 'bending' a bit to the right. If it were to go straight down it surely would break. WHAT is the issue? Also I haven't been able to use the auto threader. To get the needle into the hook, I must push the needle by hand to the left to get in. But I still can't use it because the threader bar does not go low enough to line up behind the eye of the needle. Can this be adjusted somehow?

[@petmama]

I forgot to mention, my machine is a cs6000i

[@petmama]

Ok so I found that I had the bobbin thread facing the wrong way. WOW, who would think that other than having a crappy stitch that the needle would hit the plate below just from having a thread wrong way? Now I get an E6 error! For some reason now the auto threader lines up right. I tried about 30 times & got the thread to go through only once.

[@rubydown3329]

OMG you probably don't remember commenting this, but you totally solved my problem when this video couldn't 🤦🏻‍♀️🤦🏻‍♀️ I was going nuts trying to fix everything but it was just backwards bobbin thread LOL

[@petmama]

@@rubydown3329 Funny I just happened to see your comment. Glad I was of help!

[@annstclair4668]

Good morning, i have a brother's VX 1435 when sewing fabric not sewing. Can someone tell how to fix it please

[@BrotherSews]

We are sorry to hear that your Brother VX1435 is not sewing. Please see the link below for more information: help.brother-usa.com/app/answers/detail/a_id/65149 If you continue to experience the same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@wandajeanettemorgan6957]

What making the holes in a mustache end of sewing machine I gave it all brother machine

[@bonniejentsch7048]

Quitting and unneeded keeps on breaking?

[@glendapark9907]

How about the timing? Can we fix it without opening the cover?

[@ednascrase2677]

Yes I need advice on that problem too

[@gareth6517]

my gx37 arrived a couple of hours ago. i watched 2 videos about the exact machine and did everything according to the videos. i am a master threader now both lower bobbin and the main thread. buuut my machine just wont sew. i hear the motor whirring but nothing moves. i checked the manual, the troubleshooting section. made sure the bobbin winder shaft is on the left. tried 3 different power outlets. nothing. i rethreaded the machine 3-4 times. it worked like 1 second when i first tried it. then nothing will make it work again. also again after that first time, the needle threader wont reach the needle anymore. when i pull it down and push it forward, the walls of the needle threader is short a couple of millimeters behind the needle.

[@shanaholme3178]

I have a innovis 4000d I pushed the needle threader button then pushed it again before it finished now has malfunctioned and the display is showing tg-pm. Turned it of and on. Still nothing, any guidance would be greatly appreciated.

[@BrotherSews]

We are sorry to hear about your NV4000D malfunctioning. Please contact Brother Customer Service directly at: www.brother-usa.com/support

[@eduvigesblas9149]

I appreciate , very informative, thank you, learn alot.

[@BrotherSews]

Thank you for watching! We are glad that the information was helpful.

[@Bluerose888]

My Brother Sewing Machine, GX37 just sews backwards. Is there an easy fix?

[@BrotherSews]

We are sorry to hear that your GX37 is stuck in reverse. Please see the link below for more information: help.brother-usa.com/app/answers/detail/a_id/124203 If you continue to experience the same issue, please contact your nearest Brother Authorized Service Center to have the machine evaluated by using the link below: www.brother-usa.com/dealer-locator

[@sylvanamason5982]

My thread keeps coming out of the needle thread guide. How do I fix this?

[@jennifergris6275]

Are you holding onto both of the threads at the back, when you start to sew? That will help.

[@TiffanyF82]

What if the bobbin case spins with the shuttle?

[@marlenesnyder1447]

Having a problem with my Brother 950D embroidery/sewing machine. Have a PES 4 inch embroidery pattern on a SUB stick that is not being recognized by the machine. What am I doing wrong?

[@BrotherSews]

It is frustrating when the design does not show on the machine or a usb is not working. Please see the links below for more information: help.brother-usa.com/app/answers/detail/a_id/70510 help.brother-usa.com/app/answers/detail/a_id/152667 If you are still experiencing the same issue, please contact Brother Customer Service at: https:www.brother-usa.com/support

[@janetslater129]

I’m brand new to sewing. What my wheel thing on the right doesn’t turn enough to have the notches line up? I keep getting a majorly grinding noise, have been checking for lose threads in the bobbin area, etc, but no luck. I’m borrowing the machine from our local library and it’s a Brother CS-6000i. I’m afraid that I am somehow damaging the machine.

[@jadehunter2157]

what do i do if my zig zag stitch isn’t picking up on the right side on a brother cs 6000i ? i can’t find any tutorials showing how to fix timing ?

[@BrotherSews]

It is frustrating when a zigzag stitch does not turn out correctly. Please see the link below to help with more information: help.brother-usa.com/app/answers/detail/a_id/65145 If this does not resolve the issue you are having, please contact Brother Customer Service at: www.brother-usa.com/support

[@angellee7329]

🤐 one issue not mentioned when your top thread looks fine but the bottom looks like a bird nest through the entire line underneath is.....the thread on the spindle is too light( small or almost out of thread). You fix this by creating tension,(especially if your on max tension in your machine) either wind some yarn around the spindle to create more tension just add some scrap fabric between the spindle and the thread hole....anything will work. If I'm in a rush I just stick a few q-tips into the gap until I feel the thread pull is good. Fixes it everytime. If the thread snaps....😣 you just remove a bit until it's right.

[@melaniezarth1109]

My needle keeps coming unthreaded. I'm doing a bunch of forward and reverse stitches. Help?

[@BrotherSews]

When the needle or upper thread comes unthreaded, it can be frustrating. Please see the link below for further assistance: help.brother-usa.com/app/answers/detail/a_id/74446 If you are still experiencing the same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@AlinAmina-rz3rl]

My stiching wheel not change the stich

[@linakasim6161]

I have a problem that...the needle is touching on the tension plate...and needle get broken....how can I fix it

[@josephsanna7042]

Ok, that explains a lot. Could you please go into detail about the auto threader, there is nothing that explains it

[@BrotherSews]

Thank you for watching Joseph! Please see the video below for how to thread a mechanical sewing machine with or without the automatic needle threader: kzbin.info/www/bejne/aZfQn3SoiqmGmMUcc_load_policy=1&rel=0

[@kerrianlaird2134]

I have a ae1700 but the hand wheel is steff

[@BrotherSews]

Thank you for watching You have reached Brother USA. Please use the Brother global locator link below to locate a Brother group to assist you with Brother products that are available in your area: www.brother.com/brgnet2/hsm/index.htm

[@DawnPehi]

My NX400 just wont sew. Ive cleaned under bobbin & needle with brush & vacuum. Rethreaded & reset bobbin over & over again & changed tension setting. The balance wheel turns a little then freezes to a stop with LCD saying its a safety issue! Help, please!

[@BrotherSews]

We are sorry to hear that your NX400 is not operating correctly. Please see the link below to help with the "safety device has been activated" error message": help.brother-usa.com/app/answers/detail/a_id/151940 If you are still experiencing the same issue, please contact Brother Customer Service at: www.brother-usa.com/support

[@mioka5803]

My GS2700 always making some bad understich, like the upper is neat but the under is Curly(?) nest or hanging , i've tried all the thing on the video but all is fail i still got the curly stich. Oh i'm sewing some cotton twill not that thick.

[@emma-leebrook6120]

My machine wont sew organic cotton but will sew calico?

[@BrotherSews]

We apologize for any inconvenience. We would like to get some more information and help with your Brother sewing machine. Please contact Brother Customer Service at: www.brother-usa.com/support

[@anyteng1320]

do any one experience here that their peddle is not working....can you teach me on how to troubleshoot

[@michellebarlow9632]

What if you have done everything and it still doesnt see but the motor works?

[@bludolfin53]

Well the brother machine I have is cs-80 and the problem with it is the error it shows is .."machine locked, check for James threads. I look, and nothing It sounds like a loose nut is bouncing around in the gears. Really loud. Hope someone can help.

[@janicebutler442]

These were all great tips & helpful. I'm a beginner beginner with a sewing machine. Thank you so much 👏

[@BrotherSews]

Thank you for watching Janice! We are so glad that the information was helpful.

[@leeorlandoj]

needle keeps going through fabric and stabilizer getting stuck under. It happens every timeeeee. I’ve gone through like 10 shirts. changed needles, lowered tension.. idk what’s going on

[@BrotherSews]

We apologize for any inconvenience. We would like to help. Please contact Brother Customer Service at: www.brother-usa.com/support

[@wompol7117]

i took my brotherst531hd to the shop for a timing adjustment and was told they are disposable machines that cannot be accessed to do internal maintenance or work on the timing gears. wtaf?!!!!!

[@BrotherSews]

We would love to hear more about your experience and further assist you with your Brother ST531HD. Please contact Brother Customer Service at: www.brother-usa.com/support

[@sweetscent76]

Tried the tension, changed the neddle, cleaned bobbin case area, but top stitch still not picking bottom stitch. Could this be a hook timing issue? How do i fix this gs2700 brother machine. Thanks.

[@sweetscent76]

@@BrotherSews Thankyou, appreciate it.

[@shree3577]

Hi, I have brother LX27NT. For past few days, My machine is making lot of noise and top thread is getting cut frequently. I replaced to new needle. Took off pressure foot, and also, removed needle plate by unscrewing. Removed all the lint, wiped with cloth and replaced everything in respective order. Still the problem is occurring. Please tell,how to set it right.? What could be the problem.? Eagerly, waiting for your suggestion. 😊

[@BrotherSews]

We apologize for any inconvenience. You have reached Brother USA. Please use the Brother global locator link below to locate a Brother group to assist you with Brother products that are available in your area: www.brother.com/brgnet2/hsm/index.htm