Communicate Better with Spaces | Google Chat Spaces and Features

[@smw4020]

Hi, my Google Chat looks different than yours. Perhaps I have an older version? For instance, I can't access things like "itGenius" and the lefthand side of my screen doesn't say "Chat" and "Spaces." It says "Shortcuts", "Direct Messages", "Spaces", and "Apps". Any tips on how to make my chat look like yours?

[@anthonyschluter8531]

Can Chat be setup as an email signature link for clients? Basically use it for chatting to prospective clients without sharing a telephone number?

[@DrAishaCh]

Hello, @1:35 there is an option to allow users from outside your organization to join. I don't have that option when I go to the same screen. My goal is to allow my therapy clients their own space so we can chat, add tasks, and create a better flow than in my inbox. Do you have any idea what I should do?

[@alexoger]

I have the same problem.. let me know if you've found a solution :)

[@JTDPM]

@@alexoger I'm also here for the same reason. I don't have the checkbox to allow this.

[@shaanesy]

I think it's because you need to be on the Business Standard plan or above to do this.

[@DrAishaCh]

@@shaanesy yes I have business standard. I have payment, multiple appointment types and all. I just can't believe such a silly flaw would be present.

[@shaanesy]

@@DrAishaCh And there's still nothing from the Google Chat settings in your Admin Console that could potentially fix this? I'm on Business Lite, so I was going to upgrade to see if I could fix it.

[@Dimian7]

I’m setting up Chat now but I can’t find the ”roles” settings? I want to be able to restrict ALL so only I as Admin can invite members to a Space. Now anyone in the Space can add new members…

[@itGenius_]

Great question! Drop this into ask.peter.tv and I'll try to cover it during the the next live Community Q&A :) Check it out on the channel when it happens

[@SoyKHODA]

Hi there, anyone knows why I cant add external people to the spaces? The options appear, but I can't click it, it seems like it is disabled!!

[@itGenius_]

maybe you didnt enable external contacts when starting the space, try a new space

[@hassanchoudhary470]

​@@itGenius_ can we use this external domain users in Google workspace business starter plan???

[@DrAishaCh]

@@SoyKHODA you have to have an upgraded version plus enable the settings to allow external participants.

[@IamRochelleRobertson]

@@DrAishaChhello I’m having this problem today. What version of Google suite do you need? And do you need to enable in admin?

[@amplifistrategy8118]

Great Video! I'm wondering if you've ever heard of use cases to use Google Chat for Client Communications for Marketing Agencies that need to communicate with multiple clients that have request. We use asana for internal project management but want to communicate certain milestones and ask for approvals to clients somehow. LOT's of agencies use slack for this, but could Google Chat effectively be used. We'd want to run some automations that allow us to notify a specific client (I'm guessing we would use a Space per client) about the status of a project deliverable. etc.

[@GeriPeak]

I use Google Spaces for collaborative projects with different consulting teams. Everyone is invited. I always allow people outside my organization, but keep it restricted so it's a private space for a group. Good luck

[@itGenius_]

Hi there, great question. Pop this question into ask.itgenius.com/ and we will get Pete to answer it on his next Q&A series

[@AdZaneity]

The Problem with Google chat for this scenario is what I’m dealing with. I want to streamline communication/account set up for clients. If your clients email is external/ non domain external essentials won’t work. If they are domain external email with a Google account not set up from essentials they can’t be invited into chats. You would have to ask every client to make a new gmail account for communications essentially. My solution but it cost is creating a new domain & New Google workspace account just for client users. Gives the ability to set up accounts and use that user email for all the accounts we need them set up with. Technically using that Gmail box for a Username/login. That way we can use all the Google apps with each client instead of 5 3rd party. The only problems I’m trying to find solutions for is. Cost - Each client would cost extra for a User account on Google workspace. ( + extra user for each individual that also needs access from the clients company)

[@DrAishaCh]

@@amplifistrategy8118 I use Google chat. Works great for internal and external communication.

[@TomTWalker]

Is "use threaded replies" only available in paid workspace accounts? I don't see it when I create a space using my google account.

[@itGenius_]

Unfortunately the feature was recently removed

[@Dimian7]

Also, Cant find how to pin comments in Chat in a Space…

[@AMDI-yt]

Hi ! THanks for your video ! Do you know why and how to manage this problem with google chat : we have some people on our team who can send and receive voice messages and other who can't... we have search and search again and we can't find a solution. Do you know how to do ?

[@errole]

Does spaces work with Microsoft accounts, comcast accounts etc? Or do people have to be using Google.

[@itGenius_]

Has to be a workspace or Gmail account

[@iluvjesus7966]

As admin, I'm able to delete on 1 on of my 3 spaces created. The other 2, I don't see the option when long pressing. I'm not sure what was differently 🤔 Can you help me please?

[@KimChetty-k1r]

how do i split my chat and spaces like yours is

[@itGenius_]

Do you mean open it in a full-screen window?

[@beckybrauer7479]

Anyone able to sort spaces? It's kiling me that I can't re-order the list into a more easy to scan list of channels

[@itGenius_]

The spaces are ordered by the most recently updated space at the top. You can pin your most important spaces to the top of the list so that they are easier to find, use the filters, or the star icon.

[@grahamtaylor2282]

We use an allstaff group for team messages, by email. Any guidelines on when to use chat and when to use email for internal comms?

[@itGenius_]

I'm going to respond with my thoughts in the next live Community Q&A :) Check it out on our channel when it happens

[@grahamtaylor2282]

@@itGenius_ .. Cheers!

[@MoosaMughal.1]

i am just not understanding why in my free Gchat it is not showing ''space access all of .company name.'' and also i can not access my google drive . how or what should i do that in my free gmail it should show also company and team emails

[@itGenius_]

Great question, pop it into ask.itgenius.com and we may cover it in our next Q&A series ☺️

[@4Corry]

I just wish there was a way to search for public groups like on Disboard.

[@idrisboundaoni4209]

discord u mean??

[@4Corry]

@@idrisboundaoni4209 disboard is where you search for discord servers.

[@cgpov]

We use slack, which is incredibly feature rich. Is there any good reasons for us to switch to Chat? (We are a Google workspace company btw)

[@itGenius_]

Yep done a number of videos on this, search Slack on the channel ;)

[@DrAishaCh]

@@cgpov one less other software, less expense, easy to link up all of your Google workspace things etc

[@brayleighhatmon-mo6hv]

Thanks

[@itGenius_]

Welcome!

[@brayleighhatmon-mo6hv]

I'm subscribed already btw

[@VarunPilankar]

How do we migrate Google Chat to Microsoft Teams?

[@itGenius_]

Hi there, great question. Pop this question into ask.itgenius.com/ and we will get Pete to answer it on his next Q&A series

[@MhsMiraz]

How much people added here ? unlimited ?

[@TikoBlane]

Thanks for the great video. I use Google Chat to partly manage my rental home rehab projects. We typically have 2-3 rehabs homes going at once. I use individual spaces for each home. I put my contractors and VA in each space for each home. Is there a way to have one person in the space not get a notification if something I post does not pertain to them? For instance. I normally post receipts in each space for my VA to file. But let's say I purchase fence supplies and I hire the fence job out to another contractor who isn't in the Google Chat. I'll post the receipt in the chat for my VA to file, but my main hourly contractor gets a notification as well. He doesn't necessarily need to see the receipt or get bugged about it because he isn't doing the fence. Is there a way to prevent him from getting notices in spaces that he is in but only the ones that he needs to see? Thanks

[@itGenius_]

Great question, pop it into ask.itgenius.com and we may cover it in our next Q&A series ☺️

[@lettypimentelvaldezcenon2088]

I cant add my frie 1:04 nd in google chat

[@itGenius_]

Your friend may not have a Google account or may be blocked from chatting with external users.

[@lindaparenteau4964]

I used to have Google chat app and it was taken off for why I don't know why I would like to get it back my name is Linda parenteau

[@MC.AXOLOTL]

Can I chat with you❤❤❤❤😊

[@markshikada]

🤢I just can't handle the low res screen recording🤮 I understand your time and business constraints to go ahead and publish, but nonetheless... Yuck. Quantity of content is for your business to grow, but quality is the value to me as a viewer and for me to learn. My education is relying on good visuals, that's why we use KZbin and not just audio only content. If visuals ever suck, even once, it's going to be the first and last time you'll see me on your channel. I'll learn from elsewhere. So yeah, your video thumbnail and click-through rate might still be healthy, but overall, it can make or break new customer engagements.

[@itGenius_]

no idea what happened with this one, sorry!