Compromisso com a Sustentabilidade

Mantemos o nosso compromisso com a Sustentabilidade! 🌍💚
Partilhamos alguns destaques dos projetos e resultados alcançados em 2023, para tornarmos a nossa operação cada vez mais sustentável.
Voe connosco: www.tapairport...
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[@alexw8900]

TAP promised me a refund THREE years ago. I’ve issued TAP complaints and DOT complaints. Your service is atrocious, illegal, and immoral. I need a refund of the three tickets in my booking.

[@ShannonTL-u6o]

23 months later, still waiting for a response from Tap air regarding compensation and reimbursement for flight delays. My senior 66 year old mother was left stranded at malaga airport late at night as her flight was delayed from Lisbon causing her to miss the last available bus going to Salobrena to meet me (90minutes away by bus). No customer service was available at the airport as that was the last flight coming in and she had no one to help at 11pm. She was forced to take a taxi for 100 euro to meet me since she lost the last train due to the flight delay. In addition, her original flight o Lisbon from Toronto was delayed as well, causing her to stay in Lisbon at a hotel which was paid for by TAP but they did not provide her with transportation to and from the hotel which she paid out of pocket and was told by TAP to submit it for reimbursement which she also has not received. They were supposed to provide her with food as well but they did not. More than 4 attempts to contact TAP via email, their website form, etc and no response and it has almost been 2 years. WHAT A SHAME. This airline is a scam and is disgraceful to Portugal.