Confessions of a Porsche Dealer Technician | Episode 137

[@danb2145]

A really good pod this time out! What an honest guy Peter is, good to hear what actually goes on and with less filters 😅

[@mauricemaurice123]

Very informative. Please bring this guest back.

[@PorscheClubofAmerica]

We agree!

[@993mike]

Peter and I have been close friends since we were kids, and we raced Porsches together for years. The guy really knows his stuff, and not one of the dozen Porsches I’ve owned have I bought without checking with him first. Not much in the Porsche world that Peter hasn’t seen and worked on before

[@michaelgaffney7532]

Turning wrenches for 40 years and still loving it! My hero👍

[@PorscheClubofAmerica]

Ours too!

[@benbustama3430]

Favorite podcast thus far. Great job guys!

[@PorscheClubofAmerica]

Thanks for listening!

[@sd5ten]

Peter Smith!! I know someone famous now! Coming from Porsche dealership career to taking over an independent shop. I should’ve did the indie first. Love this episode, just missing Candy bacon.

[@tedjohnson64]

Fascinating interview! The most interesting car video I’ve seen in a very long time.

[@toddchronister]

A lot of great info Vu and Manny from your guest. Appreciate it. It completely outlines the need for Indy shops. I always intended to go true Porsche, but since the PDK fiasco, I dropped Mechanicsburg Porsche - mostly because of the douche in sales and the GM who offered me 1 grand for my car. Since has been fixed with an Indy and I’ll never respect the dealer again. Clueless group of people following the Sales script. (Turn to page 23, recite this). Great cars, seriously lacking in support for owners.

[@PorscheClubofAmerica]

We're glad you appreciate the insights!

[@GarthGoldberg]

It's for reasons like Peter describes that I ordered only the options I thought we really needed on our 992, and didn't order rear axle steering, front axle lift, adaptive cruise control, lane keeping assist, sunroof, PASM, PDCC active sway bars, etc. All more stuff to break or cause maintenance headaches down the road.

[@nickpappas4133]

You’re a very smart man.

[@brianhimmelman420]

sounds like a car u will never need to resell lol

[@GarthGoldberg]

Hill holder works if (1) More than 5% grade; (2) foot firmly on brake, (3) car in gear and (4) clutch pushed in. Standard feature on MT 992. Also, the car will re-start itself if you stall the engine, and push the clutch in within three seconds.

[@kaybatbat1124]

That was fascinating....excellent guest(very well spoken).Great job!

[@PorscheClubofAmerica]

Thanks for watching!

[@MW-uy3np]

I use the HOLD feature all the time in DC traffic in my 2015 Cayenne and in the school pickup line.

[@GarthGoldberg]

I took my 992 to Market Basket yesterday.

[@joeyhill218]

Great job on this. Need more of these.

[@PorscheClubofAmerica]

Thanks for listening!

[@sd5ten]

So many times I pulled a spark plug and had use a 1/2 inch ratchet because it was rusted. Mostly on cars take haven’t been driven.

[@jimjohnson6804]

The Daytona road kill was Andy Lally hitting Ballast Opossum.

[@slotty008]

That's why I prefer a 40 year old Porsche instead of a new one. Problems are easy to solve, no computer programs needed.

[@joseopao]

Oh I remember him from tech tactics live Panamera episode, that was a good one. This was enjoyable too but man another podcast in a row where my poor Panamera doesn't look good. Well at least his shop will still service them where as the previous guest refuses.

[@DC5Brandon]

I've taken my Porsches to two different independent shops and I like speaking directly to the mechanic instead of a service advisor. I feel I'm playing the "phone game" hearing it second hand from an advisor. Especially better if the owner knows a little more about cars than where the fuel goes.

[@nickpappas4133]

I have been a VW/Audi and limited Porsche tech for 47+ years and most service advisors get it all wrong, really like talking to customer as I know what to ask as well.

[@9BlueCloud]

Service advisors are there to sell services on the behalf of the dealer and driving up the revenue for the service department one way or the others. Often than not they have no interest in helping the customers nor the techs.

[@carreralicious]

Are dealers still good to go to if you have an older gen car? Are techs trained on only the latest cars with all the tech or can they also handle a clutch change or other maintenance on say a 993 or 997? I usually prefer taking my car to a dealer cause they provide loaners but not sure there’s any expertise in the older cars now. When I picked up my 997 from service last time at the dealer, they had to have a girl who normally didn’t drive your car up to you help me get my car cause no one else there knew how to drive stick!

[@JK-dl5nt]

My favorite type of pods.

[@PorscheClubofAmerica]

Thanks for listening!

[@jeffhammond8969]

Interesting. Would be nice to hear Peter talk about maintenance on older classic cars like transaxle Porsches. Seems like a whole different world

[@PorscheClubofAmerica]

Thanks for the suggestion, we'll keep that in mind for future episodes!

[@alwarren1300]

For some we need to have Peter back for a future insider.

[@GarthGoldberg]

Autel MK808BT TPMS will reset service reminder and read Porsche codes. Not yet bi-directional though.

[@JuJu-vj3bz]

I'd like to see confessions of a Porsche service advisor, so they'd explain why communication between them and the customer can be so bad.

[@GarthGoldberg]

"Prius. I loved that Prius." Oh, that's the guy blocking the fast lane.

[@carrerados]

If you’ve ever followed Peter, he doesn’t hyper mile anything. 😂

[@ZZ-ed6wp]

The minivan is to fit her security detail

[@MarkLRandall]

Makes one wonder, are cars better today? Or have they gotten WAY too complicated? I'd take the simpler cars from 30 years ago, given a choice.

[@PorscheClubofAmerica]

It's definitely a topic worth discussing.

[@hughmann1908]

Interesting guy! Would have to agree on the Poor Engineering designs Porsche has done on some vehicles, the Macan for sure!

[@PorscheClubofAmerica]

I'm glad you enjoyed the interview!

[@CrocodileMonty777]

Ooh Ooh! Can I do “confessions of a Porsche Certified sales professional” next? 😂🤙🏾

[@CrocodileMonty777]

I jest, I haven’t sold a Porsche since the 997…I slid into fire academy back in 2015. 😉 I worked @ Jack Daniel’s Porsche in Jersey when they were on rt.4.

[@chuckvickrey120]

Hoping we find out what dealer he is at

[@richhaapala1333]

This guy sounds EXACTLY like Bill Belichick.

[@PorscheClubofAmerica]

LOL

[@motorbreath3]

Did he say an automotive technician could make a pretty comfortable living ? Technicians are leaving this business bc it doesn't pay, no benefits and bad work environments. Ask the toyota techs about doing a Tundra engine for 13 hours . I work in SoCal you'd be surprised how little MOST of the high end techs make. Dealer labor rate #200 tech FLAGS maybe $30 on average. The Golden age for techs was the 80s. In terms of pay.

[@TexasRiverRat31254]

So after working for 8 months and living in a camper on his truck he left because "he wasn't so good". Blah Blah Blah....

[@lagerace227]

My 2018 Boxster S has that Hold feature. My '17 Golf R has the button to active that feature. Like the double tap better. Agreed, read in the owners manual, Porsche recommends replace your tires after 6 years old. Mine were already 7 years from factory when I bought it. Lots of tread but zero grip. Put the new NO rated Spec PS4S tires, wow night and day. Don't run old tires on these cars.

[@PorscheClubofAmerica]

Thanks for sharing!