Configure Spa Pack - Tips and Tricks to help you

[@FreddyMolina-r9y]

Switched out packs, balboa lpi501st , now the low speed pump wont come on till the button is pressed a second time then the high speed kicks in also. Once the button is pressed again the high speed shuts down and the low speed stays running?

[@Buildahottub]

Hi There, you dont have it configured correctly, you need to identify which pumps you have - circulation, dual speed single pump, any pump2 and then chose the correct setup mode to match the kit you have. It is just a software setting to fix that as I detail in the video. If you are not sure. drop me an email with what you have and I will try and help andi (at) buildahottub.com

[@mikewoods-o7b]

Hello I have a bp7 with the tp500 control panel how do I change the configuration on the pac

[@Buildahottub]

Hi There, DIP1 need to go on, power up, press, warm, warm, light, warm, keep pressing warm until you get to the setup number you are looking for, then you press light to save it, unit will reboot, drip DIP1 back down and you should be all set - thanks Andi

[@paddlrlife]

Hi Andi, I recently installed a Balboa BP7 on a hot tub with a 2 speed pump and a 1 speed pump. I have the second pump plugged into j14 but can't figure out what program will run the second pump. I know that pump 2 works when I plug it into pump 1, but can't get it to run off of the j14 connector

[@Buildahottub]

Hi Setup #20 - 2 speed in J9 and 1 speed in expander board (not J14) - that should do the trick - let me know how you get on - Andi

[@paddlrlife]

so I have to have a expander board for the second pump? @@Buildahottub

[@Buildahottub]

Yes you do - should be around the bottom right corner of the spa pack - hope that helps - Andi

[@paddlrlife]

thanks so much for your time!@@Buildahottub

[@jamessmith-dw7oh]

I just installed a balboa bp7. Seems circulation pump isnt turning on which i believe is the pump that runs through the heater. Of course getting heater dry error. What could i have done wrong. The control panel seems to work the controls when pump and lights ate pushed. It has 2 2 speed pump and a circulation pump.

[@Buildahottub]

OK, sounds like you dont have it configured for a circulation pump - default is a dual speed pump in J9 so if that is not going through the spa pack which it will not be, you will get the error - you need setup #12 - Circulation pump in J21, Pump 1 in J9 and pump 2 in Expander J1 - then follow the process to change the program mode, DIP1 up, turn on, warm, warm, light, warm, keep pressing warm until you get to 12, then press light, wait to see Mem Reset message, then put DIP1 down, you should then be all set - hope that helps

[@mbibro]

Hi there. I have a new pack Bp501g1 Balboa. 4 wire 220 volt wiring (has neutral). I only have one pump with no extras.. 220 volt 2 speed motor. questioning have is jumper J44. Putting jumper in center says for no neutral. I have a neutral. Do I leave 2 jumpers on.. one on each side for 110volt on each side?? Read manual and searched online. No answers.

[@Buildahottub]

Thanks for the comment - 220V over 4 wires means that this is coming from your split system so you should leave the two jumpers on. You would only remove them and bridge the center for a 3 wire dedicated 240V feed which in the USA is not common - hope that helps - Andi

[@fredjones7927]

Hello, I was wondering if you had a plumbing CAD drawing for the minimum required items? I don't want Jets in the tub. Just a heater, inflow and outflow a pump and water filters.

[@Buildahottub]

Hi Fred, can you drop me an email? - andi {a.t} buildahottub.com and I can help you, also let me know where you are based in the email so I can quote the right kit. Thanks for the comment

[@clickbrynclick]

Hi Andi. Great channel! I wonder if you could help me please? I have just installed a new Balboa BP601 control pack with a TP600 topside. I’ve configured it (I think! And thanks to your videos) and it works ok until the jets switch off, then the circulation stops and I get heater error messages, low flow, sensor balance, etc. The hot tub has a two speed pump and an ozone box thingy, no blowers. Is there anything I’m doing wrong? I have dip switch 3 on. Thank you in advance! Cheers, Chris.