My uncle is blind and I am trying to make things easier for him. I will try this setup today. Thank you sooooo much.🙏🏾🙏🏾🙏🏾
@asifsiddique1315Ай бұрын
😂😂😂
@qe2guy01 Жыл бұрын
Brilliant and spot on!, thank you very much for this!. I had a system upgrade done by the new cable company yesterday, consequently I discovered that I could no longer control the lounge tv with Alexa as before, now, thanks to you I can and all is right as rain.
@hayhay3463 жыл бұрын
This video is so underrated!
@HelpCloud3 жыл бұрын
Thank you!
@vivektyagi36082 жыл бұрын
Great video. It helped me to set it up. I can turn on and off tv. Can move volume up and down but cannot plat youtube or netflix. It says you cannot turn on the video devices, to do that you need to connect it first. To enable it go to alexa settings and tv and videos and then connect. But I think l have already connected SmartThings. My tv model no is 65” Q60T QLED 4K HDR(2020) QE65Q60TAUXXU. Any advise please?
@ChristieWest-dt1hj Жыл бұрын
Thank you so much. I understand that now. So any alexa device should work for this? For example the Echo show?
@nikhilgavate860911 ай бұрын
Nice, detailed step by step procedure for using echo dot to do things on your smart tv. Thanks, i tried it in 2024 and only a few options were new as the samsung smart things app & the TV apps are now updated but the procedure is still the same as you showed. Cheers 🍻
@LS-bk7ib3 жыл бұрын
I came back to say 🗣THANK YOU!!!
@HelpCloud3 жыл бұрын
You bet!
@ero4real4113 жыл бұрын
Thanks for the video. Can a Samsung TV with build in alexa work with amazon echo dot? I mean it has build in alexa and you can use it with mic on remote control but would like to use it with echo dot.
@HelpCloud3 жыл бұрын
Yes, they can work in tandem or individually.
@nasseryahya48132 жыл бұрын
I watched before so many videos and tried to connect alexa with my tv after seeing ur video it worked!!! 🥳
@HelpCloud2 жыл бұрын
Glad I could help!! Thanks for watching!
@TheDehydratedSlimeExtras5 ай бұрын
Underrated channel
@midhunt.m59173 жыл бұрын
Thanks for this video! I'm using Samsung AUE60A (not pro version). As shown in the video, I did everything. But I'm able to do basic functions like turn on/turn off, volum adjust... But when I ask to open KZbin in tv, it says "to control a video devic using voice, you need to connect it first". But iv already linked Smart things to Alexa app. Could you please suggest a work around for this problem?
@HelpCloud3 жыл бұрын
Did this ever end up working correctly?
@muhammedakhila60522 жыл бұрын
Having the same issue did you find a solution
@brittanyhenson20054 жыл бұрын
This helped me so much, thank you. Exactly what I was looking for.
@HelpCloud4 жыл бұрын
Glad it helped!
@lomaujo3 жыл бұрын
Me too.thank you 🙏🏻🙏🏻
@serena1803 жыл бұрын
Ohshes so beautiful sexy a hot I wanna spend the holidays with Brittany time alone noonelss
@drcurls19773 жыл бұрын
Just got a 55 inch Qled Q60T for the bedroom a few days ago. Followed your instructions and it worked. Thanks.
@HelpCloud3 жыл бұрын
Great to hear!!
@sloany1508843 жыл бұрын
Do you need another Alexa device for this to work??? I can’t get my new TV set up on it’s own but I can switch it on/off by voice when it’s paired with my Alexa echo device
@HelpCloud3 жыл бұрын
Only a single Echo device is needed.
@danemmerich67752 жыл бұрын
Yes exactly. Have you found out how to fix it?
@sloany1508842 жыл бұрын
Yes 👍🏻
@sanket17022 жыл бұрын
@@sloany150884 how to fix it
@adityagoyal28823 жыл бұрын
Thanks for the awesome video. I am able to turn off tv using Alexa on echo but when I ask it turn on it says not supported. Any clue why this is happening?
@HelpCloud3 жыл бұрын
Is your TV connected via wireless?
@adityagoyal28823 жыл бұрын
@@HelpCloud yes. Everything works fine including turning off and navigating tv but once the TV is off it doesn't turn back on by Alexa or even by Smartthings app
@HelpCloud3 жыл бұрын
What is the TV model?
@eranrubman70343 жыл бұрын
@@adityagoyal2882 Try a factory reset. My voice commands had an issue until I reset it and now it works properly.
@jamesmisaak2 жыл бұрын
Having this same problem. Since the TV is connected to wifi, all is good when the TV is on, but when the TV is off the wifi connection is disconnected, therefore the TV cannot be controlled. I'm still searching for the workaround.
@julianaserrano99863 жыл бұрын
Dear HelpCloud do you happen to if the app know if the SmartThings app has integration with xfinity? Thank you!
@HelpCloud3 жыл бұрын
It does not as far as I know!
@julianaserrano99863 жыл бұрын
@@HelpCloud thank you for your reply!
@rohanvarshney79034 жыл бұрын
Are you speaking into an echo device or into the TV for the Alexa commands?
@HelpCloud4 жыл бұрын
Into the Echo!
@michaelguilfoyle78553 жыл бұрын
Awesome, all I had to do was change the name to living room tv and it now turns on and off with my Alexa. Thank you
@HelpCloud3 жыл бұрын
Glad I could help
@pramodr17923 жыл бұрын
Changed the TV name to “The TV” I’m smart things. Now the commands are working and easy.
@luisalbertolopez5863 жыл бұрын
commands like "put despacto on youtube", "put stranger things on netflix", or specific things work on a tu8300 curve?
@HelpCloud3 жыл бұрын
They should, this one has Alexa built in for apps to download and command.
@luisalbertolopez5863 жыл бұрын
@@HelpCloud with the echo? Or with the mic in control
@HelpCloud3 жыл бұрын
The mic on the controller but also to launch apps like Netflix!
@natesworld3157 ай бұрын
Is this the same for models with built in alexa? But you can't ask alexa questions like weather. Not the whole experience?
@tanujsingh94233 жыл бұрын
It works only to turn it off, it does not turn it back on, it says the command is not available for my TV, any advise to resolve it? Thanks in advance, you are awesome!
@HelpCloud3 жыл бұрын
Is the TV connected via wireless?
@aleks231003 жыл бұрын
Anyone else notice the time in the phone starting at 1:25 (1111) also this was helpful tjank you i subbed. 👌
@HelpCloud3 жыл бұрын
11:11 make a wish!
@Blackdog573 жыл бұрын
Is there anyway to do this with an Emerson tv (not smart tv) but am using a firestick?🤔
@HelpCloud3 жыл бұрын
Yes, here is our setup video using the Firestick kzbin.info/www/bejne/bqTdiK2He9-ojtk
@Blackdog573 жыл бұрын
@@HelpCloud That is a good video but it doesn't help me turn on and off my tv with Alexa. I already have a firestick and been using it about a year now.
@jesercueva8 ай бұрын
Is there a way to lauch apps like youtube on the smart tv through echo dot?
@serena1803 жыл бұрын
I wanna connect my 49 inch tcl roku tv smart TV to alexa can it b done and can alexa interface with KZbin app which is already on the tv
@HelpCloud3 жыл бұрын
I am not sure what level of integration the TCL Roku has with Alexa, you will have to check their website.
@serena1803 жыл бұрын
@@HelpCloud ok thanks and Alexa very much needs KZbin Amazon music don't have all the best songs KZbin does
@MasterDrhd4 жыл бұрын
Do you need the SmartThings hub to do thid
@HelpCloud4 жыл бұрын
Yes, for Samsung, you need to link your Smarthings to Alexa.
@notMessing3 жыл бұрын
Great video - big help!! Thank you so much 👍
@HelpCloud3 жыл бұрын
You're welcome!!
@syedmudhasir723 жыл бұрын
Hello, This is a great informative video. I have a doubt If I use this technique. can I open apps like youtube or amazon prime as well with just a command? and even search for content using Alexa echo's mic as input?
@HelpCloud3 жыл бұрын
What year is the TV?
@philipperostin3 жыл бұрын
Do you have any idea on how to avoid alexa registering doubles ?
@HelpCloud3 жыл бұрын
I had this once, I had to clear everything out and reset up. It was a pain, I haven't seen it since.
@michaelsy.2 жыл бұрын
Hi, if i connect my laptop to the monitor/tv, will alexa still work anytime as an overlay to that?
@JTD4452 жыл бұрын
It's crazy that there are tvs without bluetooth, mine is one of them. Great video though!
@tobiaskildegaardandersen9673 жыл бұрын
Hey! Will this work with the alexa/google assistant feature on the Sonos Beam?
@HelpCloud3 жыл бұрын
Possible, I don't have one to test but it is worth the shot.
@noahlandry73553 жыл бұрын
Hopefully you are looking at comments, but I cant turn the TV on, I am connected wirelessy
@FreemanPR183 жыл бұрын
The same thing it’s happening to me. And on the website it doesn’t presents the models that are not compatible.
@HelpCloud3 жыл бұрын
If your TV isn't in the list for those specific series, then things may or may not work. Does Alexa say anything when you try to turn it back on?
@Strive4Knowledge3 жыл бұрын
I'm in the same boat. When I say Alexa turn on TV, it says Okay, but TV is still off. My TV series is listed as one of the supported tho, please help.
@kkkeikurono3 жыл бұрын
Same issue here, I can turn it off but not on
@cliffordgallagher45314 жыл бұрын
Is this Samsung specifically? I have a Phillips smart tv,would I be able to follow the same steps?
@HelpCloud4 жыл бұрын
This is for Samsung. Try this out for Phillips! www.tpvision.com/blog/philips-tv-to-release-amazon-alexa-skill/#:~:text=The%20new%20Philips%20Smart%20TV,source%2C%20and%20control%20multimedia%20playback.
@cliffordgallagher45314 жыл бұрын
@@HelpCloud Thanks Brother, will do!
@HelpCloud4 жыл бұрын
@@cliffordgallagher4531 Let us know how it goes!
@niranjanrpatel919 Жыл бұрын
I'm able to turn off tv but Can't Turn it ON. can you please help me out
@ladainionbaker745910 ай бұрын
Make sure you have wireless wifi connection
@Tactical-Black10 ай бұрын
I have wifo connection, and it dont work
@IMBACKTOKILLBB4 ай бұрын
@@Tactical-Blacksame here
@1230Ohboy3 жыл бұрын
Works with wired connection on my Samsung Au8000 55". Turns it on & off. Thanks!
@HelpCloud3 жыл бұрын
You are welcome!
@MrBibi862 жыл бұрын
*Thanks for this video mate. and cool lighting*
@HelpCloud2 жыл бұрын
Glad you liked it!
@damontellegen35692 ай бұрын
Clear and concise too bad I can't get the Alexa to load after I reset my 2020 qled 4K q60t and ambient mode is replaced with a promotional sticker for Spotify but thank you for your video I guess I'll have to figure this out he looks app is there but it's cannot load on your TV keep up the good work
@26805463 жыл бұрын
Can we switch to different channels now using this technique? Samsung smart tv 2018 model... 😁
@HelpCloud3 жыл бұрын
Not on a 2018 model, we are pretty limited.
@edgarhernandezmxd85943 жыл бұрын
Worked!!! Thanks man!
@HelpCloud3 жыл бұрын
You're welcome!
@97813471 Жыл бұрын
Bixby actually works better than Alexa For this TV There's a bunch of commands Alexa won't even do on this TV makes me so mad
@E_wrld3333 жыл бұрын
i have a question i have a echo dot and a fire tv stick and i have pairs them so i can control my tv. But i also have a other tv witch i’m using for my pc at the moment witch i’ll change soon.But i don’t understand how can my echo dot turn off and on if they are not smart tv i understand the first tv because the fire tv stick but the tv itself is not smart reason why i got the fire tv stick but i don’t have no other tv stick to my other tv and some how still turn it off and on
@HelpCloud3 жыл бұрын
You need 2 firesticks in order to control both.
@E_wrld3333 жыл бұрын
@@HelpCloud nah bro listen i only have 1 fire stick and one echo dot speaker my other tv tho is not a smart one and it still turned of or on i i ask alexa to do so only thing connect on that tv just my pc no other fire stick
@E_wrld3333 жыл бұрын
@@HelpCloud it’s wired because as you said yeah i’ll of needed a other fire stick but some how it still work even if my pc it’s off i only Say “Hey Alexa Turn tv on and both my tv just turn on
@enterthemetaverse20644 жыл бұрын
Hi mate. I can't see the device on my Alexa app. (UK) I have a 2018 model (55 inch). What's your model number as when I spoke with a Samsung rep they said they had removed my TV from Alexa services which is crazy.
@HelpCloud4 жыл бұрын
So it sounds like you are region locked out. Sadly there isn't much you can do.
@enterthemetaverse20644 жыл бұрын
@@HelpCloud Im based in the UK so not sure why a region lockout would have happened.
@phil18504 жыл бұрын
Do i need the echo to controll my tv? Or just the Alexa App on my Smartphone?
@HelpCloud4 жыл бұрын
Either will work!
@phil18504 жыл бұрын
Thats a Problem cause whatever I do the alexa app wont find my Q60R (Dec. 2019). Smart Things is good account links good but no device to be found. And im using Wireless
@tylereades28663 жыл бұрын
ime having the same problem
@D_M_W_11 ай бұрын
So is 2023 and still can't open apps. Thanks for this. I'm not sure if it was the WiFi, but at least the TV is not going offline after turning it off
@KamenRiderBlackSun3 жыл бұрын
If I use the KZbin app on the tv can I use my echo as a microphone to search ?
@HelpCloud3 жыл бұрын
You can't.
@NaturesCalmingCall Жыл бұрын
Great video. Thank you for this.
@arwi20104 жыл бұрын
A great help for me it works 👌❤️
@HelpCloud4 жыл бұрын
Great to hear!
@supmiguel3 жыл бұрын
Do you have more commands that work?
@HelpCloud3 жыл бұрын
Not with my TV. Others do, yes.
@victormorales84083 жыл бұрын
Every time my TV turns off and turns back on it disconnects from the Smart Things app. It says "offline" even though the TV is on and connected to wifi, so I have to reconnect it every time if I wanna use Alexa with it. Any tips?
@HelpCloud3 жыл бұрын
I would re-setup it all. Maybe even relink the accounts.
@luisolguin32983 жыл бұрын
I had the same issue. Hope this helps. ON YOUR TV!! go to settings-General-Network-Expert settings-enable power on with Mobile. This will prevent TV from going offline and you’ll be able to turn it on with phone or Alexa. (In Alexa make sure your device is name TV so you can easily say “turn on TV”,etc.
@Neirbo26913 жыл бұрын
@@luisolguin3298 Agreed! I was not able to turn ON my Samsung with Alexa until I did this.
@memeboi51893 жыл бұрын
Hey I have the new 2021 model au7100 and the only function that works is turn off I tried volume and on but it dosent work Do you know anything that can help
@HelpCloud3 жыл бұрын
Is the TV connected via wireless or wired?
@memeboi51893 жыл бұрын
@@HelpCloud wirless
@waqashussain1492 жыл бұрын
Any idea if this is meant to work on the M7 Monitor? It has Alexa built-in but for some reason when linked it can only be used to turn off and change volume, It can't be used to turn on or change HDMI input. Please help.
@HelpCloud2 жыл бұрын
Never tried an M7, my guess is it may have limited function.
@beautifulearth34123 жыл бұрын
Do I need to add any additional speaker to catch my command
@HelpCloud3 жыл бұрын
Some type of Amazon Echo system.
@user-gz2bw6fx9i7 ай бұрын
Can you turn the tv on from your phone if you’re not home and it will actually come on?
@parikshithgari3 жыл бұрын
I did exactly the same as you suggested. The TV is turning off through Alexa but not Turning on. It says check network. Can you please help?
@HelpCloud3 жыл бұрын
Is the tv connected via wireless?
@parikshithgari3 жыл бұрын
@@HelpCloud yes
@aborjas233 жыл бұрын
Mine can turn off but not on. Alexa says '' TV isnt responding please check its network and power supply ''
@cjasonmatthews1996 Жыл бұрын
@@aborjas23 same
@Tactical-Black10 ай бұрын
Can you control multiple tvs with this
@airineicristina3 жыл бұрын
Good help for me as a newer of Alexa app..I didn't got it when I wanted to control my Samsung tv, she doesn't want to..although fire tv downstairs she controls it perfectly ..it was a DILEMA FOR ME!
@HelpCloud3 жыл бұрын
Does Smarting's detect it?
@boss09783 жыл бұрын
I have samsung ue55ru7100, i have to first turn on the TV with the rc before asking alexa to mute, vol+/-, turn off TV but that's all it will do. Saying "Alexa, turn on TV", "start netflix" or whatever doesn't work. Am I doing something wrong, or are those functions just not available in my case?
@HelpCloud3 жыл бұрын
Is the TV connected via wireless?
@boss09783 жыл бұрын
@@HelpCloud yes, of course
@neelamrathi5903 жыл бұрын
It really worked...thanku so much❤️
@HelpCloud3 жыл бұрын
You're welcome!
@elijahorsmthh3 жыл бұрын
*legends say he replies to every comment*
@HelpCloud3 жыл бұрын
Legends would be correct! Thanks for the support!
@saras43492 жыл бұрын
I have a Samsung q82a (2021), I’ve done this and my tv only turns off, but doesn’t turn on, I can open Netflix, but it doesn’t select a movie title if I ask it to. Does this mean it’s and issue with the tv or does this mean im doing something wrong? Thanks
@HelpCloud2 жыл бұрын
Different TVs have different levels of integration.
@lucasinhavital Жыл бұрын
it first only worked to turn it off, you have to go to the settings in your TV and enable turning it on with external devices
@king_vixtor2 жыл бұрын
So I’m signed In with my tv and already did the whole set up and I didn’t connect it to my phone at the time and I have no idea how to connect it now so I can use the Alexa as well
@HelpCloud2 жыл бұрын
This video shows you the step from start to finish.
@PCman502 жыл бұрын
Will this work on an Android TV Box running Android 10 os?
@HelpCloud2 жыл бұрын
I have not tried.
@AbhinavV-ui1th Жыл бұрын
I have no option of smart things on alexa app
@jazysmama33762 жыл бұрын
Ty. Got it set up and linked and can voice activate on and off. But nothing else.??? Help
@HelpCloud2 жыл бұрын
Depends on the TV.
@ttapper12 жыл бұрын
I was absolutely begging and wishing for this to happen for my TV but now its been done I can't actually remember which functions I was so desperate for that I couldn't do before?...
@lrm82693 жыл бұрын
Question will it work if it’s not the same Samsung account
@HelpCloud3 жыл бұрын
No, it needs to be the same account.
@mchansleysalomon67203 жыл бұрын
I have a 2020 samsung crystal and an echo dot 4 and its not finding my tv on the alexa app and i already reset both setups and linked them in the same account
@HelpCloud3 жыл бұрын
Are they both connected to the same network?
@vendotodo69024 жыл бұрын
I have a question. Can I connet Samsung R1 Speakers to Google home?
@HelpCloud4 жыл бұрын
Should be able to since they are Bluetooth.
@IamLittlePD3 жыл бұрын
When I get to the "Alexa Setup" step and try to discover my TV device, Alexa fails. I called Amazon support and apparently my TV is not "Alexa Ready" even though it's a Samsung Smart TV, and I can connect to it through SmartThings on my phone. Any advice?
@HelpCloud3 жыл бұрын
Not all Smart TVs with Smarthings work with Alexa. What model TV?
@FreemanPR183 жыл бұрын
Hi, my girlfriend has a problem with her Samsung and SmartThings. The issue is that if she turns the TV on with the controller then she could turn it off with the commands through echo dot. Alexa says that she could not turn on the Samsung tv model, that should check the power source or the connection. But everything’s fine with Gosund devices. Idk why. Any suggestions?
@HelpCloud3 жыл бұрын
Is the TV connected via wireless?
@FreemanPR183 жыл бұрын
@@HelpCloud yes, it’s connected wireless. And it’s on the list in SmartThings
@aiceljasmine17903 жыл бұрын
I have this problem too and i cannoy change volume, just the command to turn it off it kinda frustrates me
@Videokid7034 жыл бұрын
Mine can't turn my on but can do things like Turn-off Mute and unmute Volume up and volume down
@HelpCloud4 жыл бұрын
Is the TV connected with Wireless?
@aaraujo3063 жыл бұрын
Does it only work to turn on and off the tv? We got it all set up like you showed but it only works for basics like on/off. Can you not open up apps or look for shows with it? We can’t even open apps with the mic on the remote. 😤
@HelpCloud3 жыл бұрын
It does, it all depends on the level of integration your TV has.
@deltawolf86362 жыл бұрын
I can't get her to do anything other turn on and off my TV. Help! How do you setup more commands?
@mikaylanoronha3074 жыл бұрын
Hi. Can you do one that is wireless
@HelpCloud4 жыл бұрын
This is wireless.
@gabrielmoralesvelez4 жыл бұрын
I have a Samsung Q90T. I can only turn it on and off. When I tried to change the volume it change in the dot itself no the TV. I can change the volume using Google Assist. The TV is connect wireless.
@HelpCloud4 жыл бұрын
Did you give the TV a name?
@gabrielmoralesvelez4 жыл бұрын
@@HelpCloud yes
@marinalondon739910 ай бұрын
I dont have samsung in tv list :( any advice
@serena1803 жыл бұрын
My alexa heard u talking to urs and was searching for ur tv I had to say alexa stop
@HelpCloud3 жыл бұрын
Haha, sorry!
@daviddedos3 жыл бұрын
can she control other parameters like brightness?
@HelpCloud3 жыл бұрын
Not that I am aware of.
@OrganizerForU2 жыл бұрын
How do i remove the Alexa bar at the bottom of the screen? I have a new 32" The Frame
@jbahnsenc6 ай бұрын
Like and subsribe to you my sir!! This is the best video on this topic, struggled so much to make my alexa turn on my TV, because it was only able to turn the TV off. Thanks!!🎉
@janetjandrositz11913 жыл бұрын
Do you have a video where I can see this TV change channels? My mother is visually impaired and cannot see well enough to use a TV remote. She sits and watches CNN all day because she cannot change the channel.
@HelpCloud3 жыл бұрын
It will all depend on the TV. Do you know what TV she has?
@kellyd.99993 жыл бұрын
@@HelpCloud I have the new 8 series Samsung tv and cannot get it to change channels. Also we have our TV hooked up to the sound bar and it seems to not be able to change volume with the command. Any insight is appreciated!
@josephdulaca23492 жыл бұрын
mi Samsung TU8000 only turns off. it wont turn on. can you help?
@jcleave222 жыл бұрын
Excellent Video, Very helpful! I have a new 2021 Q70A. Success in basic control- Power on/off, Volume, etc. Does anyone have success with opening apps such as netflix? I'm not having any luck there.
@HelpCloud2 жыл бұрын
TVs are still hit or miss. I eventually snagged a Firecube TV which combines the Echo smart system and smart tv apps. kzbin.info/www/bejne/rZvTXnymqtWrhrc
@senquiz3 жыл бұрын
Hey my tv turns off but won’t turn on when I tell Alexa what is the problem ?
@HelpCloud3 жыл бұрын
Is the TV connected via wireless to the network?
@KennDee3 жыл бұрын
@@HelpCloud Same problem, yes my TV is connected via Wireless
@karlomatijevic46934 жыл бұрын
hi I'm calling from croatia i paired with alex on samsung 7 series television i can turn it off and reduce and amplify but i can't turn it on
@HelpCloud4 жыл бұрын
Is the TV connected to the network with wireless?
@Strive4Knowledge3 жыл бұрын
Yes, I have the same issue. I tell Alexa to turn it off, and it works. I tell Alexa turn in on, and it says Okay, but TV is still off. It's set up using wireless network. Please help.
@karlomatijevic46933 жыл бұрын
i gave up on it because maybe my tv is too old I guess her bluetooth isn't on while it's off, so she can't start it
@asharaf0043 жыл бұрын
HI My Samsung TV Model: Q60T supporting through Alexa mobile app only for Turn off and turn ON TV. Volume change and program, movie search in apps not supporting. Whenever I give a command this function not supported by TV msg is provided by Alexa. Please Help
@HelpCloud3 жыл бұрын
Sounds like the TV doesn't have full integration.
@brendaturnerhatfield65374 жыл бұрын
Please slow down...had to stop/start...thanks for the info! Alexis can turn on/off TV but not change channels...hopefully, this will let me know how...have everything connected..
@HelpCloud4 жыл бұрын
Thanks for the feedback!
@brendaturnerhatfield65374 жыл бұрын
@@HelpCloud Any ideas how to get Alexa to change channels...I have connected Directv and Smart Things..I can't see to find the answer anywhere..it will turn on/of and when I asked Alexa to change channel, she says she will but doesn't..I suspect the channel is being changed on another one our TV's? There are 3 with different Genie boxes...
@HelpCloud4 жыл бұрын
@@brendaturnerhatfield6537 possibly, do the TV have names within the app?
@brendaturnerhatfield65374 жыл бұрын
@@HelpCloud Thanks so much...I figured it out, it was changing channels on one of the bedroom Genie boxes...They are named on Alexa app by # so I took a photo of the back so I could name the one I want to change in the living room, as well, as the others...hope this helps someone else..
@zyvomer3 жыл бұрын
hey! I've been having trouble doing this all day, whenever my device connects to the tv it says " device cannot be connected to living room" and then it opens a remote control on my device, and adds it to person devices :( so my tv isn't connecting right or something, any advice?
@HelpCloud3 жыл бұрын
What model of TV?
@girishpatel53663 жыл бұрын
Tried something similar today. But the Alexa app would not find the TV. I read that the TV has to be on the WiFi and not connected via an ethernet cable. As Alexa will only find WiFi devices. I do prefer my TV to be connected via a wire so not sure what to do. I think I'll just use the remote.
@HelpCloud3 жыл бұрын
I hear ya, some TVs have settings that will keep the ethernet port on.
@girishpatel53663 жыл бұрын
@@HelpCloud While having a play around I managed to connect Alexa to the Smart-things app on the phone and now I can control the TV by Alexa even though the TV is still wired to the modem.
@Fat-Pecker4 күн бұрын
Guessing they’ve updated the app so it’s only qr code or scan now which both don’t work for me either 👎🏼
@t3st7102 жыл бұрын
If your tv is not a Samsung will it still work?
@HelpCloud2 жыл бұрын
No, because this requires a Samsung app.
@emilyaquino64473 жыл бұрын
I’m trying to be able to ask Alexa to go on Netflix but it says I need to go on settings and tv& video but like, I have a Samsung tv and I can’t find samsung on there so idk what to do, any tips!!😭
@HelpCloud3 жыл бұрын
What model?
@joelwilson19743 жыл бұрын
I can not turn on my Samsung TV from my Alexa echo but it works on all other commends, once I turn it on using remote.
@HelpCloud3 жыл бұрын
Is the TV connected via wireless or wired?
@mxhsinhuxxainnn53724 жыл бұрын
Hi, the connection just stops up to 39% and it's just gives me and error as well as that I think my TV doesn't have the app aither because it doesn't being up a code! Help needed please
@HelpCloud4 жыл бұрын
Power the devices off for 5-10 seconds, reboot them and try again!
@mxhsinhuxxainnn53724 жыл бұрын
@@HelpCloud I did! There's no hope whatsoever is the 58inch samsung 4k tv capable? Can you check that for me?
@danielserrano60602 жыл бұрын
Hey, was not able to discover my Samagung Smart Monitor M7 on the Alexa app. Can anyone help me pls?
@MetaljiXxX2 жыл бұрын
Hello i can turn off /On my TV using the smarthings app but i can only turn off the tv using Alexa , whats the issue?
@HelpCloud2 жыл бұрын
Certain TVs only have a certain amount of integration.