Core Innovations Wireless Mini Portable Thermal Printer Label Maker

[@silkice.]

Why does the app ask for so many permissions? Camera and photo gallery I get, but why does it want to access my location? Audio and music? You cant print music.

[@ShaeD-q4j]

What is that app??

[@CALISAUCE]

Idk how to get the app…. My printer has a sticker with a link that I have put in safari’s tab at least 100 times but I try to figure it out but idk how to find “get app”

[@coreinnov]

Hello to download the InstaPrint app for your Core Innovations printer, please open the App Store (for iPhone) or Google Play Store (for Android), search for "InstaPrint" by Beiens (Shenzhen) Technology Co., Ltd., and tap Get or Install to begin the download.

[@joelhunter5305]

Bluetooth will not connect! Keeps saying not supported…. iPhone 13pro max ISO 17.2.1

[@sweetsillycil]

Same for me. Did you ever figure yours out? @JoelHunter5305

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hello @@sweetsillycil please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@mayfaith]

@@coreinnovapp

[@coreinnov]

Hi thank you for reaching out. If you're seeing a ""not supported"" message when connecting your CTP500 printer via Bluetooth, please try the following:Enable Bluetooth: Ensure Bluetooth is on for both your iPhone and CTP500 printer. On your iPhone, go to Settings > Bluetooth and toggle it on. Put the Printer in Pairing Mode: Ensure the CTP500 printer is in pairing mode. Check the user manual for instructions on how to activate pairing mode. Forget and Re-Pair: If you've previously connected the printer, go to Settings > Bluetooth, tap the ""i"" next to the CTP500, and select Forget This Device. Then, re-pair by putting the printer back into pairing mode. Restart Devices: Restart both your iPhone and CTP500 printer to resolve any temporary issues that may be affecting the connection.

[@GeraldoGarcia-ek2xu]

How do I reset my Bluetooth it won’t connect

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hello@Brayden-ci7md please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi if your CTP500 isn’t connecting via Bluetooth, try these steps: Ensure Printer is Powered On The light should blink green, indicating pairing mode. Disconnect from Other Devices Turn off Bluetooth on any other paired devices. Reset Bluetooth on Your Mobile Device iPhone: Go to Settings > Bluetooth, toggle off/on. Android: Go to Settings > Bluetooth, toggle off/on. Forget the Printer In Bluetooth settings, tap Forget This Device (iPhone) or Unpair (Android). Re-Pair the Printer Open the InstaPrint app, go to My Printer, and tap to connect. Put Printer in Pairing Mode Hold the power button for 3 seconds to restart pairing. Check for Interference Move closer to the printer and remove other Bluetooth devices nearby. Restart Both Devices Restart your mobile device and the CTP500. Update App & Firmware Ensure you have the latest version of the InstaPrint app. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@dayanii2883]

Is it only black and white?

[@Billy-h2i]

Website doesn't load, Bluetooth doesn't stay paired

[@Joshstackxs]

It’s that bad?

[@Billy-h2i]

dont buy @@Joshstackxs

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@princesslivs26]

​@@coreinnov I am having the same issue with setting up. I have an android, and the app is not showing up. I just tried to call the number, and it hung up twice.

[@fatimadaffy]

What is the official app used for IPhone users in America? I just purchased this and the QR code takes me to a screen that says not supported in your country?

[@coreinnov]

Hi our official app is InstaPrint available on the Apple Store or Google Play. We are sorry to hear that you are not satisfied with the quality and performance of our CTP500. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@illiazolotarov8766]

Insta app doesn't see the printer...

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi thank you for reaching out. I’m sorry you’re having trouble with the InstaPrint app not recognizing your CTP500 printer. Here are a few steps to troubleshoot: Ensure your CTP500 printer is powered on and fully charged. Check that Bluetooth is enabled on your device and the printer is listed in your Bluetooth settings. Try restarting the InstaPrint app or reinstalling it from the App Store/Google Play. Make sure the app has the necessary permissions (Bluetooth). Restart both your smartphone and printer, and make sure there are no other Bluetooth devices interfering. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@coreinnov]

Try restarting the InstaPrint app or reinstalling it from the App Store/Google Play. Make sure the app has the necessary permissions (Bluetooth). Restart both your smartphone and printer, and make sure there are no other Bluetooth devices interfering. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@zarinaffff763]

Hello, I bought your set, of course I’m Russian, but I don’t know how it works, it doesn’t work, can you tell me how to use it?

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@zarinaffff763]

​@@coreinnovThank you, but dad has already solved the problem, but if something happens, I’ll contact you😊

[@cristinarivera7365]

I bought this because I wanted a wireless printer for printing beading patterns from my phone. But I think I can’t print from documents… can I or not???

[@Twinklord27]

it doesn't print

[@jaredrichards3579]

Only in black and white??

[@octoturt]

can these be used with PCs?

[@Ms.J.]

I downloaded the app and it doesn't print! The mini printer just pushes out blank paper. Please provide clear, direct, step by step instructions on how to make it print and work efficiently. Thank you!

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi if your CTP500 printer is printing blank paper, follow these steps: Check Paper Loading Open the printer and load the paper correctly (refer to the label). Pull about 1 inch of paper outside the printer and close the lid securely. Ensure Bluetooth Connection Turn on Bluetooth on your phone (Settings > Bluetooth). Open the InstaPrint app and pair with the CTP500 (make sure it's in pairing mode-blinking green light). Check App Settings Make sure the CTP500 is selected as your printer in the app. Verify the print settings (size, quality) and choose the right document to print. Perform a Test Print Try printing a test page to check if it works. Reset Printer Turn off the printer, unplug for 30 seconds, then turn it back on. Check for Updates Check for firmware updates in the app. If the issue persists, uninstall and reinstall the InstaPrint app. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@briellevalyntin3233]

Testing!

[@Ialreadyhaveaname2]

Those grainy images don't look high quality to me

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@collinsdubose5002]

Mine broke I think when I got it it was broken does anyone know how to fix it

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@tiffanyhamm6228]

Which app do u download

[@hnlthunder4982]

did u ever figure out which app i am confused

[@maisyhewett]

It’s called instaprint!

[@juancampos9266]

@@hnlthunder4982it is called insta print

[@esperanzaeguade3431]

Did one of you find the app?

[@coreinnov]

Hi @@esperanzaeguade3431 thank you for purchasing our printer, the app is InstaPrint.

[@enoshima059]

What’s the app called??

[@esperanzaeguade3431]

Did you find the app?

[@coreinnov]

Hi @enoshima059 that is called InstaPrint which can be downloaded on the App Store or Google Play.

[@Twinklord27]

​​@@coreinnov yo bitchass app sucks

[@Billy-h2i]

Freaking barcode for quick guide doesn't load, insta print app doesnt load

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi if you're experiencing issues with your CTP500 printer, such as the website not loading or Bluetooth not staying paired, please follow these steps: Ensure Printer is Powered On: Confirm that the CTP500 is turned on and fully charged. Put Printer in Pairing Mode: Make sure the printer is in pairing mode. Refer to the user manual for instructions. Forget and Re-Pair the Device: Go to Settings > Bluetooth, find the CTP500, tap it, and select Forget This Device. Then try pairing again. Restart Devices: Restart both your iPhone (or other device) and the CTP500 printer to refresh the connection. Check for Interference: Ensure no other Bluetooth devices are connected, which could interfere with the connection. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@Platelunchexpress]

Great, now I have to return it. Awesome! Joking, won’t connect…junk

[@coreinnov]

Hello - please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@Mimi-kc9mz]

All your privacy and security settings have to be turned off in order to use it- this Chinese junk is GOING BACK!

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@devinpettyjohn3449]

I think we got scammed

[@animationclick9315]

No it works fine and amazing for me

[@Linktreegckglobalkids]

I just got one. How do you make it work? I connectes to bluetooth, but it isn't showing in the list on the app ​@animationclick9315

[@defnekorkusuz6373]

How di​d you make it, mine is not connecting to the phone properly @@animationclick9315

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@dreamchaser2979]

Things a pos never worked once

[@coreinnov]

Hi @dreamchaser2979, we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

[@almelathompson4825]

Nope won't work. Having problems with connecting it. Returning it. Don't buy just a waste

[@Hawaiianpunchbuggie]

Well how do you set this piece of crap up

[@coreinnov]

Hello @bigpapizai please reach out to our Customer Support team by emailing [e-mail] or calling 1-833-909-2673, and a member from our team will be happy to assist you!

[@coreinnov]

Hi here is a step-by-step guide for setting up and connecting your CTP500 printer: Fully charge the printer before the initial use to ensure it has enough power. Also, disconnect it from other nearby paired devices to avoid connection issues. Setup Steps: Power on the Printer: Press and hold the power button for 3 seconds to turn the printer on. Download the InstaPrint App: Search for the free InstaPrint app on the App Store (iOS) or Google Play Store (Android). No sign-up is required. Open the Profile Page: From the home page of the app, click on the profile icon in the top corner. Access the Print Page: On the profile page, click on the print icon. Connect to Bluetooth: In the list of available Bluetooth devices, look for “Core Print” and tap to connect. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [e-mail].

[@traffier]

scam

[@esperanzaeguade3431]

Insta print guys

[@esperanzaeguade3431]

It’s an orange app

[@Twinklord27]

did you figure it out at all

[@esperanzaeguade3431]

@@Twinklord27 it’s actually pretty easy to use. It’s definitely not for actual professional printing obviously but for little projects I think it’s nice. It came with regular paper as well and sticker paper for the printer too.

[@esperanzaeguade3431]

@@Twinklord27 I don’t use it very often at all but when I do it serves its purpose.

[@eveburns8530]

It not on there anymore ​@@esperanzaeguade3431

[@ROSESnROT]

I GOTTA PAY 50 BUCKS A YEAR TO USE THE APP !.....RETURNING

[@coreinnov]

Hi we are sorry to hear that you are not satisfied with the quality and performance of our CTP500 unit. There may be a mistake as our app is free on the App Store and Google Play. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [e-mail] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.