Luna G3 Auto CPAP- Setup and Review

[@bleonard1803]

I’m so glad I found this video. I was just prescribed this machine and it’s my first time using a CPAP. I feel a lot more comfortable about using this machine now.

[@CPAPmyway]

Glad it was helpful!

[@aaronmatthewarnwine8095]

Just got mine so hoping for the same

[@gloriaquintana3640]

I can't get the tube to çonnect properly to the nasal part

[@sherry5021]

I still don’t understand how the setting is set. I don’t have the heat part on. Just regular. How do I set the right #

[@ericpetteway3841]

Me too

[@chasecoleman6739]

I'm about to get my cpap and this video is helping me understand the machine before i even have it. Thanks

[@CPAPmyway]

Happy to help. Good luck.

[@marynorinevandergrift9939]

I received this machine last week by Fed Ex. Trying to understand how to make it work was beyond me..I could connect the tubing and power cords but for the life of me I could not figure out how to remove the water chamber for initial cleaning following the written directions. Thank you so much. My machine is preset so I don’t need to go to the numerous screens you showed. I will try using the machine for the first time tonight thanks to your video. ❤

[@CPAPmyway]

Glad I could help

[@marycain5668]

Did you push it down?

[@robertbarrett5705]

Not clear if its a 15 or 22 hose

[@DianeLatimer]

I am just starting with a CPAP and the tutorial was very helpful and covered some areas that my provider skimmed over lightly. Thank you for the pointers.

[@CPAPmyway]

Glad it helped!

[@Brirend]

One of the reason they have the cell modems is for insurance purposes. Insurance companies require compliance data to determine if they will pay for the device.

[@CPAPmyway]

Very True!

[@mike6360]

I just picked up my Luna 3, replacing a system one. Big changes in ten years. Tonight is my first night. I am so glad you are giving us these tutorials, makes it easier to digest as well hopefully make an informed decision. I orig was suppose to get a resmed 11, the technician pushed this model. Hope it's right for me.

[@CPAPmyway]

Good luck. So far we like it a lot.

[@marjimdas]

My respiratory tech also pushed this one on me even though I had requested the Resmed AirSense 11 with the Resmed N30 nose pillow. They kept telling me that it was the only one they had in stock. I told them that after the 4 month rental with my insurance, the machine would be mine and I specifically requested the Resmed. She walked away to "see what she could do" and lo and behold! She came back in with the sleep lab manager dangling a box in the air and smiling a wry smile. He said "You're in luck! This is our last one." Well he must have thought I was a fool. My insurance paid for the Resmed, they would give me a lesser priced model and sell the Resmed at market price for profit! 🙄 I love my Resmed and now I'm trying to get the nose pillow I ordered because they also said they "ran out of" the Resmed N30 I originally requested. I wound up with a BMC Res II which plugs into the nostrils. I don't like it and it's uncomfortable for me. I hope everything works out for you. Sleep well. 😊

[@chadm2343]

@@marjimdas Most CPAP machines have the same price wholesale, approx $300. The Resmed 11 is the same price wholesale as the Luna G3. Nobody was trying to make more profit, lol. And it isn't that your insurance "paid for the Resmed," they paid for the E0601. Same exact reimbursement on the same fee schedule.

[@ismaelramos2407]

I actually appreciate the machine better after this video. Looking forward to using it. Did not want to mess it up!

[@CPAPmyway]

Good Luck and thanks for watching.

[@GeorgieGirl82]

Thank you, thank you, thank you for this demo! This is my first CPap and I’ve been stressed! So relieved.

[@CPAPmyway]

You are very welcome.

[@EngineerHank]

I have had my Luna G3 since April and am satisfied with it. My biggest complaint is that the humidifier is not removable, that is it will not run without the water container in place. In my previous machine it was removable and I always removed it when I traveled. It was lighter and less bulky without the humidifier and I was almost always in a location where I did not need the humidifier so much. The controls are great and the machine is very quiet. I am happy with it, I am sleeping well, especially now that I am using a nasal pillow mask. If you are just starting, give yourself a couple of weeks to become accustomed to the APAP and you'll sleep better and quieter. One other note, on a recent trip to Japan, I moved from hotel to hotel, and traveled on trains and subways for 2 weeks during which time I broke the little tab on the bottom of the tank. It was still in warranty, so they sent me a new one. Great video. I learned a couple new things to try.

[@CPAPmyway]

Thanks for watching and for the input.

[@LoriAmmann]

This is my first CPAP machine. Thank you for this tutorial - i feel somewhat less stressed.

[@CPAPmyway]

You are so welcome!

[@simontemplar3359]

This was super helpful! First night with a CPAP machine and this made it less worrisome, so thank you!

[@CPAPmyway]

HAppy to help.

[@natashalouwho]

This video was extremely helpful as a first-time CPAP user. Thank you!

[@CPAPmyway]

Welcome.

[@EdgarHuertas]

Just got my Luna unit about a week ago! This video helped me ALOT!!!!

[@CPAPmyway]

Glad it was helpful. Thanks for watching and Good Luck!

[@shadowblade7872]

I have one and I love it, so quiet

[@CPAPmyway]

Thanks for the input.

[@damienbell3155]

I was just given this unit a week ago. I’ve gotten used to it and luv it. I had to upgrade my breathing apparatus, I was given a nasal and went online and purchased full mask

[@CPAPmyway]

Awesome!

[@marycain5668]

Could not handle the nasal on the full mask is so much easier

[@thexombie3225]

This was so helpful. My provider gave me zero info and all I had was the manual 😵‍💫. You saved me a massive headache thank you!

[@CPAPmyway]

Glad it was helpful. Thanks for watching.

[@twoheadedboypt2]

Yup. Concerning cause i have three nights on it now and I've gotten, 3, 2.5, and one hour of sleep for those nights haha

[@Lana-cq6ir]

When you have to get up in the middle of the night an auto OFF is golden. I miss that feature a lot. Especially as you have to lean over in the dark to hit the button. Or you leave it on and the escaping air wakes my partner. That feature would have made this machine everything you could ask for.

[@CPAPmyway]

Thanks for the input.

[@gatt2b]

I got my unit a month ago hadn't used it because I didn't know what settings I should be on but you answered that and much more thank you

[@CPAPmyway]

Thanks for watching.

[@nancysmartbaker2692]

Have used a Resmed Airsense 10 for 5 years. Just got new machine and the Luna G3 is what I received. Have used it for about a week and this video has been very helpful. Hopefully changing some settings will eliminate the "smothering" that occurs and feels like I can't breathe. Have not been able to change the ramp to auto, so still trying to figure that out as I only get 1, 2, or 3, and not auto. Anyway, very helpful video so far. Thanks very much!

[@CPAPmyway]

You should at least see minutes in the ramp menu. Good Luck and thanks for watching.

[@judithklein7372]

I would like to see you try out the different masks the are options, including the Rio ii nasal pillow.

[@CPAPmyway]

Will put that on the list. Thank you!

[@fwright4772]

Is there a setting on there to tell you how many times you stop breathing. Thank you.

[@CPAPmyway]

Yes that is the AHI on the sleep report.

[@fwright4772]

Thanks a lot 👍

[@troche565]

Excellent, informative video. Thank you.

[@CPAPmyway]

Thank you!

[@skiptyndall9457]

Manufacturer should junk their manual and include this video instead. So much easier to understand.

[@CPAPmyway]

HAHA!! Thank you.

[@natashiastevenson1319]

Thank you so much,Your video was very clear and getting to the point. now I’m off to sleep….Thank you once again

[@CPAPmyway]

You are welcome. Thanks for watching.

[@bridgetriley8242]

@@CPAPmywaywhy are there two hoses ?

[@CPAPmyway]

@@bridgetriley8242 there is a heated and a standard tube.

[@maryliconproudgrammycroche8487]

Ty so much , mine is being shipped out today! I’m so excited and really appreciate this video . They asked me if I wanted to come in , to learn how to use it . I’m like no , I got You tube! Thanks again! ❤

[@CPAPmyway]

Happy that we could help. Good luck.

[@judithomas1505]

What is a nasal pillow? This is my first time using a cpap. Your video did help. Thank you.

[@CPAPmyway]

Here is a video describing a few. kzbin.info/www/bejne/gquaqZWVhNmIn7M

[@jeffgrant6914]

I have got a Luna G3 and I like it

[@CPAPmyway]

Great. Thanks for the input.

[@tahaniaw]

My Husband just got his machine and he says Bae, how do you hook it up? I mean I’m in the medical field but I have seen so many Cpap machines. I had it pretty much figured out but I wasn’t 100%. I said let me go ask my Best Friend in technology KZbin!!!! Thank You for the video you explained everything we needed to know

[@CPAPmyway]

Glad that it helped. Tell you husband we said Good Luck!

[@StilettoLafleur]

Thanks I needed this just got my machine.

[@CPAPmyway]

Glad I could help

[@MiyahJae]

THANKS FOR DETAILS THANKS

[@CPAPmyway]

No worries

[@clevelandstandup]

Thank you for this vid. Question, can I use tap water if I boil it first?

[@CPAPmyway]

You can use tap water without boiling it. You will just have to clean the tank more often. If I am being honest, my wife uses tap water in her CPAP every night. We just have to clean it and replace it more often than we would if we used distilled water.

[@tcorrell]

I can't find anywhere in the manual where it talks about "cooling down". Why do I get this message and do I just let it keep blowing? There is a timer set, I think it's 12 or 15 minutes for the cool down. Your video has helped me understand the settings in a much better way. I have only been using this for a week so I am still figuring things out.

[@CPAPmyway]

Yes you should let it do its cool down. No need to try to shut that off. Thanks for watching.

[@marvingonzales6266]

Had my G3 (wifi only enabled) for awhile now its been good. Though a couple of things and so glad found your channel. 1. My wife says that she hears my breathing and I am thinking if she is hearing the release pressure on my mask. I am using nasal mask. Is there a way to reduce this. 2. I am thinking if I would benefit more using a full face mask my wife says sometimes she would still here me snore 😮. I am very careful when I also go on my side as it may cause leak while using the nasal mask. Your assistance will be much appreciated.

[@CPAPmyway]

Thanks for watching. That noise could be leaks or the exhalation port on the mask. Some masks are a little noisier than others. Link below may help. cpapmyway.com/blog/why-is-my-cpap-mask-leaking Full face may be a good option. A lot of our customers that drop their mouth open and snore switch to full face. Link to options for them below as well. cpapmyway.com/store/cpap-masks/full-face-masks

[@rodlee2788]

I had a 5 y.o. Resmed 10 and it was "ok" but I LOVE the Luna G3. It has a few more features and easier to use.

[@CPAPmyway]

Awesome. Glad you like it.

[@MrYarabandi]

hello sir, may I ask if Luna G3 is as silent as Resmed 10? My biggest concern is noise. Resmed Airsense 10 seems like excellent and I would love to know if BMC G3 is as equal or close?

[@luciabors6135]

@@MrYarabandi my hubby is using it and its silent. I love it

[@metalexile]

Thanks for the great overview. I was just given this machine instead of the Airsense 10 I was supposed to get. It’s my first CPAP machine, so getting a different unit on top of everything has been overwhelming. Thanks for the overview. It’s helping me decide what to do. If anyone has suggestions on whether I’d be happier keeping this or exchanging it, I’d appreciate them.

[@CPAPmyway]

Glad it could help

[@ThunderGod1388]

What are your recommendations if you’re using nasal pillows and find it difficult to exhale. I have this exact machine and it feels like suffocating sometimes to exhale through the nose. Last night was my first night and I didn’t get much sleep due to that and loud popping noises by the pillows that happened intermittently to frequently?

[@CPAPmyway]

I would go to a traditional nasal mask in that case. Much easier to exhale on those. Link below to options. cpapmyway.com/store/cpap-masks/nasal-masks

[@ilesnever]

Thank you so much for making a video, is very helpful. There are some features that I don’t understand. What are they for. my main questions is how do I turn the machine off? If I need to get off of it for a few minutes, how do I turn it off completely, it doesn’t seem to work The power button, the screen steals on, which, of course I don’t want, I I want to sleep so if you can please explain this to us, that will be great. Thank you so much.

[@CPAPmyway]

When you turn the CPAP off, it will not completely shut the CPAP off. The screen will remain on and the CPAP will be in standby. So the on and off is just the on and off for the therapy or pressure.

[@Manticore2024]

I have just recently been diagnosed with severe sleep apnea, I was quite surprised actually. Anyway during the sleep study overnight test. The technologist determined that my optimal pressure was 12 cm of pressure. From your video I gather that by setting it on auto it will start at a lower pressure, and then work up to a pressure that the machine deems optimal. If I’m wrong on that I apologize. My question is, is there a way to set the machine to achieve a pressure of 12 cm of pressure if you put it on automatic? I have not yet received the machine yet, I was notified by email today that it has been shipped and will be here in a few days. Another question I have is regarding the use of a battery back up system. I live here in the state of Florida, and during the hurricane season between June and November, it is not in frequent that we have power failures that may last from a few minutes to a few days. Could you suggest a good surge protector/battery back up that I might buy to hook up to the CPAP machine ? Great video and I am subscribed. Thank you very much.

[@CPAPmyway]

Unofrtunately you can not put it on a set pressure of 12cm and on auto. Auto would allow it to adjust to other pressures. The Portable Outlet is a great option for battery backup on that unit. I have a link for you below. Thanks for watching and for subscribing. cpapmyway.com/store/cpap-accessories/power-options/portable-outlet-cpap-battery

[@boylanperdy]

A HUGE THANK YOU!!!

[@CPAPmyway]

Very welcome!

[@justinmather6673]

How does this compare dollar for dollar for overall features with the Resmed 10 auto cpap? Which is the best value unit?

[@CPAPmyway]

That is tough. The AirSense 10 is being replaced by the AirSense 11 currently. The G3 is the latest from 3B. With that being said, the setup, and operation of the G3 and AirSense 10 are very comparable. The AirSense 10s are currently coming without cell modems so you can't use the app on them. That may change, but worth consideration right now.

[@terrancejeffrey6813]

What is the reslex number for & do I need to do anything with it? I have a Luna 2 G3 that I've been using for about 2 1/2 months I think your youtube videos are excellent!

[@CPAPmyway]

Thanks for watching. Reslex is the exhalation relief setting. The higher you turn it the more exhalation relief you get. We have a great blog that goes over those G3 CPAP settings in detail. Link below. cpapmyway.com/blog/luna-g3-cpap-setup-guide

[@kaycee6036]

Thanks for asking, because I had the same question.

[@jaygaskins9149]

14:20 Hi Clay, I am so glad that I found this KZbin channel and video. Thank you I couldn’t get the water chamber off the machine once I watched this video it was so very easy. Until today I hadn’t uploaded the report since April 2023. Would you happen to know how far back the report will upload to the app?

[@CPAPmyway]

The machine will hold 365 days of data, and that data should transfer to my knowledge.

[@Liamdoodles12]

Does the humidifier help? I am new to CPAP and just got my Luna today. Should I try it without the humidifier on first?

[@CPAPmyway]

That is up to you. I think that it may be best to use the humidifier at the beginning to make sure that you get the best possible start, but I would also understand if you wanted to try it in the simplest way first as well.

[@karenshoucairmcgray4902]

I recently received this unit. Any tutorials on how to clean the heated tubing? The wire is fixed on the hose. I would not think that you can immerse it. Thank you! 😊

[@CPAPmyway]

We have a great tutorial on the Luna G3 CPAP here. Will go over all setup and maintenance needs. Even has videos. cpapmyway.com/blog/luna-g3-cpap-setup-guide

[@pamelagutierrez1848]

I was hoping to kearney how to disassemble the tubing and the heating cord from the tubing so the tubing can be cleaned

[@CPAPmyway]

We will have a maintenance video out very soon.

[@cr113]

My wife has a Luna 2 and I ordered one for myself. They sent me a Luna G3 instead of the 2. I'm concerned about the water chamber. The mechanism seems a little flaky, like it could break if you don't have it lined up right. I'm trying to decide if I want to return it. I do like the fact that it's a newer design although the size and weight of the Luna 2 doesn't bother me.

[@CPAPmyway]

We have not had any issues with the G3 at all so far. I don't think that you would go wrong with that model.

[@cr113]

@@CPAPmyway I'm going to keep it - I like everything else about it. Plus a new tank is cheap. But I'll bet they change the design. There's too many points of failure. Thanks for the reply!

[@IamSnowbird]

I just started on this machine about 3 weeks ago. If I need more humidity and for example set the humidity to 3 should I also set the heat setting to 3? I really like the machine, it is really quiet but I am having some nasal dryness.

[@CPAPmyway]

Yes, and increase them both as needed to add the extra humidity that you need.

[@IamSnowbird]

@@CPAPmyway Thank you.

[@higinioperales3186]

Van muy bien 👍

[@CPAPmyway]

Gracias.

[@GlennDally]

Great info- do you prefer a specific filter for it? Possible to use a disposable white filter plus the black foam? Thank you.

[@CPAPmyway]

I think that you have to use one or the other. Not in combination.

[@SparzWizard]

Several questions: 1. How do you clean the silicone nose piece? Is that done daily? 2. When I use distilled water in the chamber, and when I still have leftovers the next day, can I just dump it out without rinsing the tank? What about the condensation that built up on the cover? 3. Can I store the water chamber to dry upside-down in a bathroom that has a window opened? Or does it have to be inside a drawer/cabinet (or a dishwasher equivalent), in some closed-door storage?

[@CPAPmyway]

Clean the nose piece at least once per week if not daily. Mild soap and water. CPAP Soap and or Mask wipes are great for this. Links below. Dump excess water and allow to air dry daily. It can sit out on the counter to air dry. cpapmyway.com/store/cpap-accessories/cleaning-supplies/cpap-soap-bundle cpapmyway.com/store/cpap-accessories/cleaning-supplies/cpap-mask-wipes

[@valerieconnery2781]

Is the tube supposed to be blowing out air at the top? At the part where you hook it to the nose?

[@CPAPmyway]

Some masks do that. What mask are you using.

[@valerieconnery2781]

@@CPAPmyway It was ResMed, ended up being too loose.

[@kaycee6036]

I recently was given a 3B Luna G3 machine with the tubing that came with it. However, that doesnt look like what's on the video. So, on my screen, it says unconnected Heat Tubing. Is it because I dont have the new version heat tubing? And, do I need the new heat tubing with the model I have & what's on the video: does it makes a difference?

[@CPAPmyway]

There is a heated tube that you may have seen in the video. It is a great upgrade from the standard tube. Link below to that tube. cpapmyway.com/store/disposable-cpap-parts/tubing/3b-luna-g3-heated-tube

[@tnichlsn]

Is there a way to change the air pressure? and any suggestions for apnea where you stop breathing altogether?

[@CPAPmyway]

That would be a question for your doctor unfortunately.

[@fidelisfox8563]

Thank you for doing this. I got mine 2 days ago and they did not give me a good enough training at all. My first night was ok but last night drops of water kept hitting me and I couldn’t figure out how to know if the mask was on the way it should. I’m struggling

[@CPAPmyway]

Glad that we could help. Thanks for watching and good luck. Let us know if there is anything that we can help with as you go forward.

[@kaycee6036]

The same here. The consultation was long but didn't discuss or failed to discuss the important part of the machine. And, they don't return phone calls☹️

[@bradleywatkins4382]

The pressure is so great that I cannot keep my mouth closed and my mouth dries out

[@CPAPmyway]

This blog is great for the open mouth issue. Link below. cpapmyway.com/blog/dry-mouth-on-cpap-fix

[@stevenp902]

I just got this machine. I'm able to change all settings except Ramp time. It's on the OFF position and won't change. Any advise?

[@CPAPmyway]

You will have to enable that in the clinical menu in this case. Be cautious in that menu and link below for instructions. kzbin.info/www/bejne/mIXIpailqbuMgMU

[@stevenp902]

​@@CPAPmyway Thank you very much

[@LennyLacey]

Just picked up this machine today -- recently DXed - I am VERY nervous about using it

[@CPAPmyway]

I understand. One great tip for someone that is nervous about starting CPAP is to use it during the day a good bit. It will not give you therapy, but it will help you get over the mental hump. Much easier to acclimate to something like CPAP if you are awake versus trying to fall asleep. May even be more helpful to be watching TV or reading to distract you.

[@LennyLacey]

@@CPAPmyway Thank you for the reply. I saw this after I tried it last night. IT took a while to fall asleep, (and IU suspect that will be the case for a while) but I eventually did, and I actually slept pretty well. I worried it was not on right or sealed well.. but the numbers in the morning appeared to be ok.. the 80 with a smiley face told me I need to get better but that it was not all wrong :) thanks for the Reply - by the way what numbers should I look most at?

[@Thefrizz00]

@@LennyLacey I’m on my first night tonight with the G3 - also recently diagnosed. Any tips you’d recommend?

[@LennyLacey]

@@Thefrizz00 Iam only two weeks in myself - But I will share after a month of use my thoughts

[@henriquezh2]

So I bought this machine from this website and it ran fine and also recorded data fine for about a week and now it’s not recording my time with it on? Any help? Thank you

[@CPAPmyway]

Sorry to hear about that. If you bought it from us here at CPAPmyway I would suggest calling in to discuss this in detail. Most likely it is a minor issue, but if it needs to be repaired or replaced we want to do that for you ASAP. Phone number is 813-704-6038

[@e.jeanwiggins2958]

Thank you for the video. I do have one question; I have the black filter and white disposable one's. Do I put the white one in front of the black filter and throw the white one away weekly? I'm so confused on that one. Thanks in advance if you get a chance to answer this question.

[@CPAPmyway]

You will use one or the other. Either use the white ones and dispose of them every other week, or use the foam and rinse it weekly.

[@brittanymoore3310]

I have this machine but it says heating tube unconnected but the heating tube never came with my machine

[@CPAPmyway]

It will work fine with standard tubing. If you want to add in heated tubing I have a link for you below. Settings would update when you plugged in the heated tubing. cpapmyway.com/store/disposable-cpap-parts/tubing/3b-luna-g3-heated-tube

[@JeanHarper-cs9ni]

really like this machine and thank you for the good instructions on its use. In your video you mention a video about the manual download of readings. Can you tell me where to view that video? Thank you

[@CPAPmyway]

Sorry about that. Here is the video link. It works for the G3 as well as the Luna 2. kzbin.info/www/bejne/r4G1ZGaooquCnbs

[@pattyedner4620]

How do I clean the heated hose? Can you demonstrate?

[@CPAPmyway]

Mild soap and water keep the plug portion out of the water. Rinse it really well, then air dry.

[@TodYork]

Thanks for the product demonstration on the Luna G3....you are correct it has been very reliable! Tod

[@CPAPmyway]

You bet!

[@dianegilkerson654]

I have this unit and tonight will be my first nigh on it. Are you supposed to keep your mouth shut while you sleep, and is air supposed to come out of the hose that is connected to nasal mask. That is the only part that air comes out of. I noticed when I open my mouth, I make a very large gasp for air.

[@CPAPmyway]

If you are mouth breathing then you may have to switch to a full face mask. Link to options below on Full Face options. There will always be air coming from the exhalation port on the mask. We have a great blog that helps to understand that as well. Link to that below as well. cpapmyway.com/store/cpap-masks/full-face-masks cpapmyway.com/blog/why-is-my-cpap-mask-leaking

[@carolscabinas]

Talk about the smiley face and the points. Mine used to give a score in the morning like 80 or 100.but now only says 20 or 40. Is there a settimg for it.

[@CPAPmyway]

I will have to take a look.

[@kellyponchetti2436]

Just got my first CPAP and was wondering if air supposed to constantly come out of the filter on the small tube that attaches to the nose canula? I AM NOT having leakage from the nose canula up against my face, but there is air coming out of the tubing filter, not just when I exhale. Is this right?

[@CPAPmyway]

Every mask has an exhalation port. That sounds like what you may be experiencing.

[@pamflores2335]

Hi, I understood my machine much better from viewing your tutorial. Could you post a tutorial for putting on the Respironics nasal pillow? I just switched to that and I am having some problems, it seems a bit loud. I would appreciate it greatly.

[@CPAPmyway]

Thanks for watching. Which Respironics Nasal Pillow are you using?

[@bigmontana2838]

And is good when you do your weekly cleaning to use white vinegar?

[@CPAPmyway]

You can use diluted vinegar for cleaning the water chamber for sure. May be a little harsh on the mask.

[@MrYarabandi]

baking soda is an incredible cleaner and it has no false smell. mix with water and voila! I use it whenever there is a tool which needs special care.

[@bigmontana2838]

@@MrYarabandi i will try that thank you

[@FUNNYMANERICWHITE]

Thanks

[@CPAPmyway]

You are welcome.

[@Kens1966]

I have the breeze but it seems after the firmware that the air pressure isn’t like it was. Air pressure is mild compared to what it was. After the firmware a week later it quit the air like it did. I mean I would remove the hose to get up for the bathroom. The air isn’t coming out nothing like it use to. Is this in your opinion better or same as the ibreeze. I’ll have to pay full price

[@CPAPmyway]

I would say that this unit is a step up from the iBreeze.

[@karenwingert-kq2dj]

What is the RELEX function ? What position should it be in?

[@CPAPmyway]

It is the exhalation relief. Reslex of 1 reduces the pressure by 1cm when you exhale. Reslex of 3 reduces pressure by 3cm on exhalation. Link below explains it further. In the Luna G3 comfort settings section. cpapmyway.com/blog/luna-g3-cpap-setup-guide

[@dungki4]

How can i get rid of all these water particles coming through the mask? Is there a setting that I should change

[@CPAPmyway]

Getting water out of the CPAP tube is usually pretty easy. The blog and video link below will help a lot. Check that out. cpapmyway.com/blog/water-in-your-cpap-tube

[@themarktauber]

My 8-year-old ResMed is pre-set at 12 cmH2O to treat my apnea. The Luna G3 B, I was told, automatically adjusts pressure to appropriate levels for number of episodes of apnea. The Luna provided only 7-9 cmH2O throughout the night. I woke up sleep impaired. It was like I didn't use a CPAP at all. What should I do?

[@CPAPmyway]

I would follow up with your Dr for sure.

[@Kens1966]

So if I run the humidifier on low will it help the air be cooler

[@CPAPmyway]

It can help with that.

[@Fabbott1234]

I recently was put on the Luna G3 CPAP. I was given, from a friend, a SoClean2. Where can I find the adapter for the connection to the humidifie unit. It is a cover with a stem to connect the SoClean2 to the Luna G3 CPAP. I hope you can help with this.

[@CPAPmyway]

Below is a link to the adapter that you would need for the SoClean and Luna G3. cpapmyway.com/store/soclean-2-humidifier-adapter

[@deplorablegal1133]

Please check…using the SoClean on this device and other cpaps MAY void your warranty!! We encountered this with a Phillips & another prior cpap! Check first!

[@patriciasankey4103]

My machine came with a black coarse filter and a white fine filter. I can’t remember the order of placement. Does the white filter go on closest to the machine or facing the outside?

[@CPAPmyway]

Black facing out.

[@rzelaya2283]

How long will the humidifier work before runs out of water ?

[@CPAPmyway]

It completely depends on the setting you have on the humidifier. Most people get at least 8 hours though.

[@hargisP2]

Does the clock have a alarm setting?

[@CPAPmyway]

I will have to look for that.

[@hargisP2]

@@CPAPmyway It doesn't.

[@Bo-zf2rj]

What about when there is no electric power during the storm?

[@CPAPmyway]

You may want to consider a batter backup. The Portable Outlet works for this model. Link below. cpapmyway.com/store/cpap-accessories/power-options/portable-outlet-cpap-battery

[@kvhpkh]

Can this be cleaned with a SoClean II...tubing, mask, and humidifier chamber?

[@CPAPmyway]

It can be. Check out the two SoClean blog links below to learn more. cpapmyway.com/blog/hookup-soclean-cpap cpapmyway.com/blog/use-soclean-cpap

[@paulastout9384]

What happens if you don’t clean the filter??

[@CPAPmyway]

CPAP motor will eventually stop working.

[@theraiden115]

I woke up with water in the tubing, any sugestions?

[@CPAPmyway]

Absolutely. We have a whole page and video dedicated to water in the tube. Very common issue and usually an easy resolution. Link below. cpapmyway.com/blog/water-in-your-cpap-tube

[@deborahcox2580]

Can you use a so clean 2 to clean this

[@CPAPmyway]

You can attach SoClean to this model. I have a link below that will help. cpapmyway.com/blog/hookup-soclean-cpap

[@roaminx]

I'm getting my brand new G3 LG3600 in the mail. Is it remote-controlled? I don't want it remote-controlled. Can I shut off the cloud / remote control?

[@CPAPmyway]

You would have to put it in airplane mode to turn off the remote access.

[@terribahr9605]

How do I get to the screen that says what the pressure range should be? Thank You

[@CPAPmyway]

You can access the clinical menu with the video below. kzbin.info/www/bejne/mIXIpailqbuMgMU

[@ismaelramos2407]

I guess purified filtered water is not recommended either right? I'll get distilled tomorrow.

[@CPAPmyway]

Distilled is best. Minerals are great for your body in drinking water, but bad for the water chamber and CPAP.

[@Misterder1]

Can the info be transford to my phone and also to the Dr's office ?

[@CPAPmyway]

I think that it can if you scan the QR code from the app. You supplier will also have to link the Dr for you in the clinical portion of the software.

[@wild100sQ]

Do you have to have water in it to work...

[@CPAPmyway]

No it can be empty. If you leave it empty then turn the humidifier off.

[@martinculjak16]

Where does the 3 B Luna G3 style ultra fine filter

[@CPAPmyway]

If you are using the disposable filter, then you would use it instead of the black foam one. It is located in the housing on the back corner of the Luna G3 CPAP.

[@jojobob7501]

When I turn off the machine will I go to the bathroom will it reset it will it affect my pre-installed number on my machine I barely got my machine a couple days ago

[@CPAPmyway]

It will not affect your settings to turn it off.

[@nealsandusky9623]

How quick does the manufacturer respond with sevice request? Resmed air sense 11 3 month and still no response other then the general preprinted memo.

[@CPAPmyway]

They are all a little slow right now. Still seem to be parts issues I guess.

[@carolsparks3310]

Want dose it mean when firewell canes up

[@CPAPmyway]

You will have to explain that a little more to me. I am not familiar with firewall.

[@jamesmaestro5390]

Why does my screen stay on after turning air flow off? I’m re-paping and my new machine is the Luna G3

[@CPAPmyway]

It goes through a cool down mode, and will eventually stop.

[@power13]

Hi, I just got the BMC G3 A20, looks exactly the same with yours except for the logo. Is it the same model?

[@CPAPmyway]

I would think so.

[@nicolebader4612]

Can you tell me what usage summary means? I’m a little perplexed because it says usage time of 45 minutes and I had it on all day. In addition when I remove my mask a smiley face shows up with a score. My scores are low and I want to know why?

[@CPAPmyway]

That would be really tough to say without seeing the data ourselves here. Sometimes this happens when you have large leaks. The blog link below may be helpful. cpapmyway.com/blog/missing-time-on-cpap-compliance-report

[@kaycee6036]

Have anyone noticed using the pillow nasal mask you're getting runny nose and other allergy symptoms, along with clogged or the appearance of fluid in your ear using the nasal mask?

[@CPAPmyway]

I have not heard that issue.

[@HarryMonk15]

Been using cpap's since 1995, and this model is my 4th. Began using it 5 days ago and all well EXCEPT I seem to wake up as it paused while sleeping. I just lift mask up a little off nose, drop again and it restarts. Happens 1-2x a night and I originally thought I was dreaming but who gets same dream nightly? Is there a setting I missed? Never needed a ramp so turned it off, go straight to my 19 pressure and usually sleeping immediately. Any suggestions? Thanks.

[@CPAPmyway]

Maybe the Auto off feature is on and should be turned off.

[@jeepneydriver7]

I just got my cpap apria I don't have the humidity adapter is that needed?

[@CPAPmyway]

Usually it is included, but I guess it depends on what you Dr ordered for you.

[@JessicaCordova-yz5kh]

How do you keep from water coming out of the mask

[@CPAPmyway]

You would need to adjust the humidity or add in a heated hose. Link to a helpful blog below on this issue. cpapmyway.com/blog/water-in-your-cpap-tube

[@ahmedalrawie706]

Thank you for your videos. My question is, when waking up and going, for instance, to the restroom or to do something and get back to sleep, should I turn the machine off or keep it running? The new doctor who was reading my report put me out of work because the reading was very low. However, I have been using my machine for more than four hours, But I am struggling to have proof. Anyway, I think I will have to buy a new machine to solve this issue. Thank you.

[@CPAPmyway]

You should turn the CPAP off when you get up at night. It will throw that usage data out of your compliance report anyway. But it is best to turn it off and start back when you go back to bed.

[@ahmedalrawie706]

@@CPAPmyway Thank you for your reply. Now I know what is happening. Again, thank you.

[@ahmedalrawie706]

@@CPAPmyway So, in this way, the four hours must be consecutive four hours with no stopping in between.