Create a custom Assets field and show asset data in Jira Service Management

[@pierrebosisio2711]

Thanks ! very useful

[@SteelDinosaur]

Great video, thanks! I’d love to see future videos covering editing objects & their attributes in Jira automation.

[@jimiwikmanofficial]

I'll look into that as well :) I am planning a video for both creating new asset object and to update existing ones.

[@SteelDinosaur]

@@jimiwikmanofficial that’d be amazing, thanks!

[@christianbrown8814]

No questions. This video was very helpful. Thanks!!

[@datelovuelta]

Hello jimi, thank you for this great content. How would you go about implementing this in a Team Managed project? thanks you!

[@BrentThayer-g4o]

I would love to understand how the "lookupObjects" action works in automation. I would like to reference user data from the Object attribute. All the documentation available seems to not cover my specific use case. With that said, i probably dont know enough about how it works at its core to figure it out on my own. Any tips would be greatly appreciated!

[@ebrahimrezaian]

Thanks a lot

[@jimiwikmanofficial]

Happy you liked it :)

[@talbs13]

How do you set it up so that instead of a dropdown, it automatically adds the results into the ticket?

[@jimiwikmanofficial]

Depending on what you want to do, you can use an automation for that. I have for example a custom field for Assets Users that I connect all tickets and configuration requests to so I have a record of what users have asked for and the only thing I do is to use the Edit Issue automation and connect the reporters email to the email fields I have in assets. I do this by mapping like this: "Email Address" = "{{reporter.emailAddress}}" So the "Email Address" is the attribute in Assets, and then I fetch the email of the reporter with {{reporter.emailAddress}} so I can set the value in assets.