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[@MaryHolliman-c2f]

Would love to troubleshoot with you if at all possible! I can get it to work sometimes and sometimes I can’t. Pretty much any element I pull from Canva isn’t working. It has a raster mask in photopea. I’ve tried separating and deleting layers as well as merging with no luck.

[@sellingdigital]

Hey there!! I am happy to help troubleshoot. I just uploaded a new video that I think you will find super helpful! kzbin.info/www/bejne/gKGQpaaChNybiq8si=CrSACa7QdDDk3Yy3

[@MaryHolliman-c2f]

@ it’s still not working even on Figma😭 it must be the images I’m trying to use.

[@sellingdigital]

It must be! If you would like, you can email them to me right now and I will take a look. [e-mail]

[@scottnygaard6730]

Having a similar problem as everyone else. it looks good in Photopea and saves as a PSD, but looks like a Gimp file. When I bring it to Canva, it only shows the original file in my project folder. When I bring it to the design page, It still only shows the original image. It's either saving it only as the original or going to Canva reverts it back to the original image. I think we need a computer/file geek to inspect the files saved and then on Canva. This is the second set of videos explaining the same process and some people can do it but most cannot. Please let me know your thoughts. Thanks.

[@scottnygaard6730]

I found a way to do it. It's using Photopea but a little differently. kzbin.info/www/bejne/sJ2sgmlqfbmorsk

[@sellingdigital]

Hey there! I just uploaded this video to help! kzbin.info/www/bejne/gKGQpaaChNybiq8

[@DynamotaciaDesigns]

@sellingdigital Thanks for sharing this! It looks like Canva's updated some features since your last video-I've been having similar issues with detaching images. Any tips on how to work around this?

[@sellingdigital]

When you right click on the image does it give you the “detach image” option?

[@DynamotaciaDesigns]

@@sellingdigital No it doesn't

[@sellingdigital]

I just uploaded a new video that should solve all the issues! kzbin.info/www/bejne/gKGQpaaChNybiq8si=CrSACa7QdDDk3Yy3

[@AM-lt2if]

Great video. Although , Im still not able to detach the images after uploading the .psd file to canva.. ive watched both videos. Dont know what im doing wrong

[@sellingdigital]

Im sorry, that is so frustrating. If you right click do you get the option to detach image?

[@mollyyy_elizabethhh]

I'm having the same issue. I've tried so many different times and started from scratch

[@sellingdigital]

Frustrating. If you don't mind I would love to help troubleshoot this. Could you email me your SVG to [e-mail]

[@LilyStargazer0925]

I am trying to take a dog silhouette and making it into a multi photo collage. Do you have any videos on that?

[@sellingdigital]

I don't as of right now! ill make a note to look into this

[@tinaharlow4508]

why is my svg not showing on the screen when i upload it to photopea? It shows the file is there in the top left corner but not showing the actual image. I can move a plain white image around on the top of the trans background :( I'm totally new to photo pea

[@sellingdigital]

Oh this sounds frustrating. What does your SVG look like before you bring it into Photopea? Is it a black SVG? My first guess is that the SVG file may be very small and you need to just make it bigger to see it. The SVG could also be white making it harder to see or it could also possibly be transparent. Try clicking the layer in the layers panel and see what is highlighted on your artboard. Let me know if I can help.