This is how you should be ONBOARDING a NEW CSM (Customer Success Manager)!

[@umairqureshi4270]

Nice one!

[@CSMPractice]

Thanks Umair!!

[@maryjoseph689]

I am a fresher they need only experienced in csm..

[@CSMPractice]

There are many companies who hire CSMs with industry expertise and no CSM experience. As one interviews for these roles, you may wish to ask about their new CSM onboarding process... this video can help you understand what to expect and what kind of questions to ask about this to ensure you are being properly supported to being successful in your new CSM role.