Customer REFUSES To PAY Me! - Detailing Beyond Limits

  Рет қаралды 9,202

Detailing Beyond Limits

Detailing Beyond Limits

8 ай бұрын

Let me know how you guys would've handled this customer as a detailer. ENJOY!
Thank you guys for watching!
Feel free to smash that Like and Subscribe button if you enjoyed the video and Join my Notification Squad by Clicking the 🔔 Bell.
As always guys & girls, I'll see you on the next one!
📷 INSTAGRAM ➔ / beyondlimitspb
Having a hard time trying to run AND manage everything in your detailing business? Win more jobs and get paid faster by using Jobber. Jobber allows you to estimate, quote, schedule, AND get paid-all in one place. Go to go.getjobber.com/detailingbeyo... to get a FREE 14 day trial and 20% off your first 6 months when you subscribe.
Tools, Products & Equipment We Use ↓
Interior:
Interior Microfiber Towels (36-Pack) - amzn.to/40Gc0uJ
Interior Microfiber Towels For Delicate Surfaces - amzn.to/40GcfWF
P&S Express Interior Cleaner - amzn.to/40pN8a9
KochChemie Pol Star Interior Cleaner - amzn.to/3tYlSU9
Meguiars All Purpose Cleaner - amzn.to/47hgmdE
KochChemie GreenStar All Purpose Cleaner - amzn.to/46W9Mte
Glass Cleaner (3-Pack) - amzn.to/47c4f1G
Detail Factory Detailing Brushes - amzn.to/3Qp3Stx
Autofiber Interior Scrubbing Sponge (3-Pack) - amzn.to/3So1p5n
Interior Scrubbing Sponge (Bigger) - amzn.to/4600rQ2
Interior Star Scrubbing Sponge (For Steering Wheels) - amzn.to/3QrIT9z
KochChemie Odor Eliminator/Fresh Scent - amzn.to/3FK3mBF
FurEEL Pro II (Pet Hair Remover Shop Vac Attachment) - amzn.to/470MjXN
Lilly Brush Pet Hair Remover - amzn.to/3FMLpCr
Lilly Brush Larger Size - amzn.to/3SvgzpC
Rubber Pet Hair Remover Brush - amzn.to/49pT8nk
Interior Dressing VRP - amzn.to/3MvlPFY
Leather Conditioner - amzn.to/3Sr36io
Ridgid 4 Gal Shop Vac With Auto Detailing Kit - amzn.to/40mQz1v
Spray Bottles 32oz (4-Pack) - amzn.to/40onRx2
Hand Pump Sprayer - amzn.to/3FNEgSu
Upholstery Shampoo
1. Terminator - amzn.to/40umKfl
2. Carpet Bomber - amzn.to/45VIBxz
3. Finisher - amzn.to/3tUq7A0
Steamer - amzn.to/475lrWL
303 Aerospace Protectant - amzn.to/3FKRGyz
Cordless Drill - amzn.to/45XhT7v
Drill Brushes - amzn.to/3FKK0Mu
Exterior:
5 Gallon Bucket + Grit Guard/ Lid - amzn.to/40oLtBS
Meguiars Gold Class Soap (pH Neutral) - amzn.to/460kXQk
Meguiars Wash & Wax - amzn.to/3MvllzE
CG Wash Mitt x2 - amzn.to/47nmeBZ
TRC Wash Mitt x2 - amzn.to/47lWINO
P&S Brake Buster (Wheels/Tires) - amzn.to/3skvDf0
Wash Mitts (2-Pack) - amzn.to/3FStryd
Microfiber Towel 10 Pack - amzn.to/3u2At0Q
Microfiber Towel (36-Pack) (Alternative) - amzn.to/47kAT12
Tire Dressing - amzn.to/3u2mxnE
Tire Dressing Applicator - amzn.to/463GhV0
Clay Bar - amzn.to/3QtZEkm
Meguiar's Spray Wax (Drying Aid Too) - amzn.to/3Mws6kJ
Formula 4 Spray Wax - amzn.to/47kVdiF
Invisible Glass Cleaner (Pack of 2) - amzn.to/3u3JQgV
P&S BeadMaker (Spray Sealant) - amzn.to/3QKOkBH
Spray Bottles 32oz (4-Pack) - amzn.to/40onRx2
Hand Pump Sprayer - amzn.to/3FNEgSu
iK 1.5 Pump Sprayer - amzn.to/3slouLk
iK Foam Pro 2 Pump Sprayer - amzn.to/49osIm4
“Little” EZ Detail Brush - amzn.to/3slhaPW
“Big” EZ Detail Brush - amzn.to/3u33lpI
EZ Detail Combo - amzn.to/47mOUuY
Tire Brush - amzn.to/3Qzqd86
Lug Nut Brushes - amzn.to/3MysRtn
Pressure Washer Gun (Pro) - amzn.to/49qHYyG
Pressure Washer Gun Tips - amzn.to/3srt1Mc
Foam Cannon (Pro) - amzn.to/45YvviV
Drying Towel - amzn.to/3QLHiwH

Пікірлер: 40
@Ericc12
@Ericc12 8 ай бұрын
the fact that he came out with $20 before even looking at the vehicle tells you his plan all along, there really is a lot of bad people with sketchy intentions in the service business ..
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
I can attest this was a situation where it made me think they were out to get me!
@jesseviers487
@jesseviers487 3 ай бұрын
I had a woman ask me about my prices. I messaged her the price list and she told me she couldn’t afford it and that she was retired. I just said okay have a nice day! She then proceeds to insult me and my business and threaten that she would tell everyone that we don’t care about seniors to hurt my business. I apologized but told her I’m a luxury business and I don’t work for less. Then she says she wants the full interior detail. I ghosted her, it wasn’t worth it
@kiking9260
@kiking9260 Күн бұрын
Smart move
@zero.g13
@zero.g13 8 ай бұрын
dump the vacuum contents in the drivers seat and go home without pay. let him figure it out from there. bet he won't try to scam anyone else after that.
@gighunterz3733
@gighunterz3733 8 ай бұрын
Agreed 💯
@tedlance2400
@tedlance2400 8 ай бұрын
I would told him what the package included & not included. Communication is the key to avoid all the BS. But sometime you the run into customers who don’t have any common sense once in awhile.
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
Great input. Fortunately, the only time I had to deal with something like that, was this particular situation. However, I did learn a thing or two from it. Thanks for watching!
@johnshukeireh5804
@johnshukeireh5804 8 ай бұрын
$45 isn’t enough for in n out detail
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
I agree. That is what I use to charge when I first jumped into the business - 3 years ago.
@lakestevensautodetailing
@lakestevensautodetailing 8 ай бұрын
THAT'S DIRT CHEAP!!@@detailingbeyondlimits
@afluent4634
@afluent4634 8 ай бұрын
You handled that great! Nice job!
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
Thanks for watching! 😄
@brightonmusic
@brightonmusic 8 ай бұрын
You definitely need to talk with your lawyer to create a contract form that the customer signs before starting the work. Also take pictures of the outside and inside.
@jefferygreene8538
@jefferygreene8538 2 ай бұрын
It’s your choice of words…. $45 is a deluxe wash not a detail. When you say “Detail” generally means a more detailed car cleaning. With the specific car detailing as in the definition of the word DETAIL.
@jonaharizpe5254
@jonaharizpe5254 7 ай бұрын
Can you do a vid on your business van and the wrap/decals looking to make my truck into something like that for my business don’t know where to start. Thanks
@Autoshyne79
@Autoshyne79 8 ай бұрын
He see some kids trying to get money and took advantage of them when your be professional He knew what he was doing it
@detailingbeyondlimits
@detailingbeyondlimits 7 ай бұрын
It could very well be.. 😅
@kennethseraus431
@kennethseraus431 8 ай бұрын
You have a big van, put the prices on both side of the panels with magnetic board, so in casa one day prices increase it would be easy to change.
@broken2550
@broken2550 8 ай бұрын
What are the most common payment methods customers use in your experience
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
Great question, definitely digital payment services such as zelle and venmo, sometimes cashapp but I probably take more card payment than cashapp. Cash isn’t unusual but most pay through a digital form of payment.
@broken2550
@broken2550 8 ай бұрын
@@detailingbeyondlimits Thanks for the tip
@TheRealityDealerTV
@TheRealityDealerTV Ай бұрын
I would have took the vacuum and dumped it all back in the car.
@window3640
@window3640 2 ай бұрын
Yo one time I took a job from a passer byer also instead of the traditional way (phone, text, email) and he gave me address. I ended up washing the wrong car bro he switched up a couple numbers in his address. Still grinded 100%
@joselozano0711
@joselozano0711 8 ай бұрын
he wanted free seat shampoo for sure most people do
@detailingbeyondlimits
@detailingbeyondlimits 7 ай бұрын
Yikes.. 😅
@tomevans5458
@tomevans5458 5 ай бұрын
Unfortunately, a lot of people are A holes! On the bright side, this was a very good lesson for a new business person. My guess is that you never made that mistake again.
@CooloWango
@CooloWango 8 ай бұрын
Dam even 45 sounds low af especially if you have a partner😅 a walmart job would pay the same at that rate lol
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
As stated in the beginning of the video this was at the start of my business - 3 years ago. I was a complete beginner, working by myself and still learning the ins & outs.
@NightmareChronicles77
@NightmareChronicles77 8 ай бұрын
3:12 good thing you had the subtitles I thought you said "complete ambushes"
@detailingbeyondlimits
@detailingbeyondlimits 7 ай бұрын
Hahahaa!
@grgygantz6760
@grgygantz6760 8 ай бұрын
Nothing is free. Your time and skill set have too account for something. Probably wanted the cheapest thing he could find. Back when I was doing lawns. If they walked and wanted same day. I would ask the what exactly to you want. Then I would give the a high rate.
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
Thank you for your comment!
@Renatogabriel1221
@Renatogabriel1221 8 ай бұрын
I thought a detail with you was 120.00 bro??
@tatetoolitt1985
@tatetoolitt1985 8 ай бұрын
You didn’t watch video clearly
@41316gone
@41316gone 8 ай бұрын
🤒this is the second comment I see like this people really click on a video and do not watch it properly
@detailingbeyondlimits
@detailingbeyondlimits 8 ай бұрын
That is correct, $120 is our starting price for our minimum package. This situation happened roughly 3 years ago when I first started my business. Hope that helps!
@raulmaldonado7761
@raulmaldonado7761 8 ай бұрын
I would have gotten for a bag of dust or dirt blow it all over there car😂
@CONQUISTADOR79
@CONQUISTADOR79 8 ай бұрын
You should of told him no pay it’s good just let me toss your girl back and forth 😂😂😂😂 that guy had no balls anyways
@rivasb495
@rivasb495 8 ай бұрын
You need an agreement to pay on paper signed,
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