Customer REFUSES To PAY Me! - Detailing Beyond Limits

Let me know how you guys would've handled this customer as a detailer. ENJOY!
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Tools, Products & Equipment We Use ↓
Interior:
Interior Microfiber Towels (36-Pack) - amzn.to/40Gc0uJ
Interior Microfiber Towels For Delicate Surfaces - amzn.to/40GcfWF
P&S Express Interior Cleaner - amzn.to/40pN8a9
KochChemie Pol Star Interior Cleaner - amzn.to/3tYlSU9
Meguiars All Purpose Cleaner - amzn.to/47hgmdE
KochChemie GreenStar All Purpose Cleaner - amzn.to/46W9Mte
Glass Cleaner (3-Pack) - amzn.to/47c4f1G
Detail Factory Detailing Brushes - amzn.to/3Qp3Stx
Autofiber Interior Scrubbing Sponge (3-Pack) - amzn.to/3So1p5n
Interior Scrubbing Sponge (Bigger) - amzn.to/4600rQ2
Interior Star Scrubbing Sponge (For Steering Wheels) - amzn.to/3QrIT9z
KochChemie Odor Eliminator/Fresh Scent - amzn.to/3FK3mBF
FurEEL Pro II (Pet Hair Remover Shop Vac Attachment) - amzn.to/470MjXN
Lilly Brush Pet Hair Remover - amzn.to/3FMLpCr
Lilly Brush Larger Size - amzn.to/3SvgzpC
Rubber Pet Hair Remover Brush - amzn.to/49pT8nk
Interior Dressing VRP - amzn.to/3MvlPFY
Leather Conditioner - amzn.to/3Sr36io
Ridgid 4 Gal Shop Vac With Auto Detailing Kit - amzn.to/40mQz1v
Spray Bottles 32oz (4-Pack) - amzn.to/40onRx2
Hand Pump Sprayer - amzn.to/3FNEgSu
Upholstery Shampoo
1. Terminator - amzn.to/40umKfl
2. Carpet Bomber - amzn.to/45VIBxz
3. Finisher - amzn.to/3tUq7A0
Steamer - amzn.to/475lrWL
303 Aerospace Protectant - amzn.to/3FKRGyz
Cordless Drill - amzn.to/45XhT7v
Drill Brushes - amzn.to/3FKK0Mu
Exterior:
5 Gallon Bucket + Grit Guard/ Lid - amzn.to/40oLtBS
Meguiars Gold Class Soap (pH Neutral) - amzn.to/460kXQk
Meguiars Wash & Wax - amzn.to/3MvllzE
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Microfiber Towel 10 Pack - amzn.to/3u2At0Q
Microfiber Towel (36-Pack) (Alternative) - amzn.to/47kAT12
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Spray Bottles 32oz (4-Pack) - amzn.to/40onRx2
Hand Pump Sprayer - amzn.to/3FNEgSu
iK 1.5 Pump Sprayer - amzn.to/3slouLk
iK Foam Pro 2 Pump Sprayer - amzn.to/49osIm4
“Little” EZ Detail Brush - amzn.to/3slhaPW
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EZ Detail Combo - amzn.to/47mOUuY
Tire Brush - amzn.to/3Qzqd86
Lug Nut Brushes - amzn.to/3MysRtn
Pressure Washer Gun (Pro) - amzn.to/49qHYyG
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Foam Cannon (Pro) - amzn.to/45YvviV
Drying Towel - amzn.to/3QLHiwH

[@Ericc12]

the fact that he came out with $20 before even looking at the vehicle tells you his plan all along, there really is a lot of bad people with sketchy intentions in the service business ..

[@detailingbeyondlimits]

I can attest this was a situation where it made me think they were out to get me!

[@jesseviers487]

I had a woman ask me about my prices. I messaged her the price list and she told me she couldn’t afford it and that she was retired. I just said okay have a nice day! She then proceeds to insult me and my business and threaten that she would tell everyone that we don’t care about seniors to hurt my business. I apologized but told her I’m a luxury business and I don’t work for less. Then she says she wants the full interior detail. I ghosted her, it wasn’t worth it

[@kiking9260]

Smart move

[@zero.g13]

dump the vacuum contents in the drivers seat and go home without pay. let him figure it out from there. bet he won't try to scam anyone else after that.

[@gighunterz3733]

Agreed 💯

[@tedlance2400]

I would told him what the package included & not included. Communication is the key to avoid all the BS. But sometime you the run into customers who don’t have any common sense once in awhile.

[@detailingbeyondlimits]

Great input. Fortunately, the only time I had to deal with something like that, was this particular situation. However, I did learn a thing or two from it. Thanks for watching!

[@johnshukeireh5804]

$45 isn’t enough for in n out detail

[@detailingbeyondlimits]

I agree. That is what I use to charge when I first jumped into the business - 3 years ago.

[@lakestevensautodetailing]

THAT'S DIRT CHEAP!!@@detailingbeyondlimits

[@afluent4634]

You handled that great! Nice job!

[@detailingbeyondlimits]

Thanks for watching! 😄

[@brightonmusic]

You definitely need to talk with your lawyer to create a contract form that the customer signs before starting the work. Also take pictures of the outside and inside.

[@jefferygreene8538]

It’s your choice of words…. $45 is a deluxe wash not a detail. When you say “Detail” generally means a more detailed car cleaning. With the specific car detailing as in the definition of the word DETAIL.

[@jonaharizpe5254]

Can you do a vid on your business van and the wrap/decals looking to make my truck into something like that for my business don’t know where to start. Thanks

[@Autoshyne79]

He see some kids trying to get money and took advantage of them when your be professional He knew what he was doing it

[@detailingbeyondlimits]

It could very well be.. 😅

[@kennethseraus431]

You have a big van, put the prices on both side of the panels with magnetic board, so in casa one day prices increase it would be easy to change.

[@broken2550]

What are the most common payment methods customers use in your experience

[@detailingbeyondlimits]

Great question, definitely digital payment services such as zelle and venmo, sometimes cashapp but I probably take more card payment than cashapp. Cash isn’t unusual but most pay through a digital form of payment.

[@broken2550]

@@detailingbeyondlimits Thanks for the tip

[@TheRealityDealerTV]

I would have took the vacuum and dumped it all back in the car.

[@window3640]

Yo one time I took a job from a passer byer also instead of the traditional way (phone, text, email) and he gave me address. I ended up washing the wrong car bro he switched up a couple numbers in his address. Still grinded 100%

[@joselozano0711]

he wanted free seat shampoo for sure most people do

[@detailingbeyondlimits]

Yikes.. 😅

[@tomevans5458]

Unfortunately, a lot of people are A holes! On the bright side, this was a very good lesson for a new business person. My guess is that you never made that mistake again.

[@CooloWango]

Dam even 45 sounds low af especially if you have a partner😅 a walmart job would pay the same at that rate lol

[@detailingbeyondlimits]

As stated in the beginning of the video this was at the start of my business - 3 years ago. I was a complete beginner, working by myself and still learning the ins & outs.

[@NightmareChronicles77]

3:12 good thing you had the subtitles I thought you said "complete ambushes"

[@detailingbeyondlimits]

Hahahaa!

[@grgygantz6760]

Nothing is free. Your time and skill set have too account for something. Probably wanted the cheapest thing he could find. Back when I was doing lawns. If they walked and wanted same day. I would ask the what exactly to you want. Then I would give the a high rate.

[@detailingbeyondlimits]

Thank you for your comment!

[@Renatogabriel1221]

I thought a detail with you was 120.00 bro??

[@tatetoolitt1985]

You didn’t watch video clearly

[@41316gone]

🤒this is the second comment I see like this people really click on a video and do not watch it properly

[@detailingbeyondlimits]

That is correct, $120 is our starting price for our minimum package. This situation happened roughly 3 years ago when I first started my business. Hope that helps!

[@raulmaldonado7761]

I would have gotten for a bag of dust or dirt blow it all over there car😂

[@CONQUISTADOR79]

You should of told him no pay it’s good just let me toss your girl back and forth 😂😂😂😂 that guy had no balls anyways

[@rivasb495]

You need an agreement to pay on paper signed,