Customer Relations A Matter Of TACT Toys R Us Training Video

[@Cozmo85]

This is when stores had employees

[@MattGuitarPlayer]

"...she might be overwhelmed by our size..." 🤣

[@MrPresidentGeek]

"A quick, four-step process." Video is nearly 24 minutes in length.

[@enterprisecreations1492]

Just look at those aisles of toys!! Nothing today compares to TRU in its golden age. What a time to be a child in the 80's and 90's. I miss THIS era of TRU so very much.

[@richardwilliamsiv3778]

Back when they didn’t babysit the customer. Now you’re expected to give the customer a reach-around

[@tysonrinker5958]

It was an amazing store when you were a kid

[@joshedson8876]

Ahhh man.... A lot places expected you get on your knees and kowtow to every dumb f**k who walked through their door, even back then.

[@SaturnaliaJones]

Now they walk you to the location if you ask where something is, it's always awkward and I'd rather find it myself. That's most of the reason I don't ask anyone where something is anymore, I just need some info not a new buddy.

[@evanhughes1510]

⁠@@SaturnaliaJonessounds like a personal issue

[@fairfaxcat1312]

What is a reacharound?

[@piratestation69]

Keeping the store clean... that's a new one... in the final years they were dumps and the employees were not great either.

[@Rhewin]

That's the result of a private equity firm cutting hours and freezing wages. Pay bottom-barrel prices, get bottom-barrel workers.

[@wolfiefallen]

I miss Toys R Us! They had really great toys, like Lalaloopsy, Lego Sets, Dolls, etc. They're my childhood.

[@richardphillips6205]

Great mullet

[@PopsicleSponge]

Never knew the punisher worked in Toys R Us as a teen.

[@zektes]

Customer Service guy was giving her the eyes. Make sure to always flirt with the customer for guaranteed satisfaction

[@Kayyleeeeee]

I miss toys r us. It’s just sad there isn’t a chain store for toys anymore. Target or Walmart isn’t the same.

[@MattGuitarPlayer]

For real. Target and Wal-Mart just don't have the same awesome vibe Toys R Us had.

[@wolfiefallen]

I miss Toys R Us too

[@fairfaxcat1312]

The mafia type guy who can chew you out in seven languages at 0:24 and elsewhere in this presentation has hair crawling so far down his back that the customer needs only to grab it to get his attention.

[@PopsicleSponge]

Crazy how the bosses refer to all potential customers as she.

[@stallmanswife610]

i worked at toys r us for about a decade and the very first guy should have walked her over to the product so he could answer any more questions she had. Second person should have helped the guy choose, etc

[@mjallen1308]

It’s funny how the person they need is always just a few feet away. In real life, they’re never anywhere to be found.

[@ckblackwoodmusic]

$5.99 for what'd be $29.99 today

[@quinnshurian4201]

look who's all grown up! Tony Bisbiglia, Vice President, Retail Sales and Service, Central Market Tony Bisbiglia has been promoted to Vice President of Retail Sales and Service, Central Market, reporting to Mark Darling, Senior Vice President of U.S. Retail Operations. Bisbiglia will oversee seven regions in the Central Market, while guiding field leadership and implementing initiatives that promote company transformation and enhance the client experience at H&R Block. Prior to joining H&R Block as a Regional Director in 2018, Bisbiglia spent 14 years at Toys “R” Us as a retail executive.

[@jkobcats5803]

Thanks

[@ViktorNederloe]

Golden age of being a wagie

[@tracyseymour6059]

Where is this guy now?

[@vintagecrazyjay4970]

Regional Director for H&R Block

[@dukegrapewin9440]

Serving a nickel in the state pen for molesting young boys

[@TVHouseHistorian]

Just Google his name.

[@Phil_Melone]

Didn't they go out of business

[@1974rail]

Amazon beat up Toys r Us