Customer Service English: Handling Misunderstandings with Customers

[@cristinaperrone6109]

I never ever saw anyone so clever and good to create such a useful English lesson. If I had found your channel before, I'd probably be very close to a native level. Thank you!!

[@CloudEnglish]

Thank you! 😃

[@crisgalvis]

@@CloudEnglish thank you honestly u broke down every leasson and that blown my mind , grettings from Colombia

[@Ray-ty5sh]

Thanks for this video Luke, is very helpful for who works in the customer service industry. I'll take some advices from it.

[@tellwind1]

Why am I not able to place an order? I have been trying to place orders for about two months and the site app will not allow me to place any order yet. Am I doing something wrong??

[@canalaprende987yui72]

Brilliant!

[@akram2633]

I'm new English Lerner you videos help me a lot, thank you for making amazing video

[@joannacayago9497]

Very helpful❤

[@Katjjja]

Thank you, i habe fiynd dine helpful phrases, uts seen yiu understand what a CS agebt needs 😊

[@fabsir2007]

There was this occasion I needed to get my credit card activated and was put through to a representative who spoke my language as a second language. There was a moment he began explaning to me what to do but I couldn't quite understand it and I wanted him to back up and do it again, but he keeps talking and I had to speak over him and then he went like 'You don't talk now'. I suppose he meant 'Can I just finish my explanation' but totally butchered it. I was annoyed and felt like hanging up.

[@ozgenuroz]

🙏🏻🙏🏻👌🏻✨

[@Johannes_Noel]

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

[@iceblocksoda8214]

I still remember when I was customer support (Chinese channel), I accidentally received a call in English, I was very excited to hope that I could perform good, but I also didn't understand what he says well, when I said " *Can* you repeat it ", he just hung up.

[@beckyma295]

how rude