How to Manage Refunds With Odoo 16 Accounting | Odoo 16 Accounting

[@blurryuniverse]

How to add: Privacy, Refunds/Cancellations Policy in Odoo

[@cybrosys-technologies]

It can be added in Terms and Conditions

[@shrimetgal]

Refund to which party? Vendor has supplied the defective goods , we made payment then credit note generated. To which account money is credited? who gets the money?

[@cybrosys-technologies]

If the vendor has supplied a defective product to us (the company), we will return the item. If you have already made payment for the purchase, we will issue either a refund (that is from accounting) or a credit note from the bill. This is because Odoo uses credit notes to generate refunds for both invoices and bills. The vendor will return the money, which debits the account payable.

[@eunicewangeci5466]

how do we process a refund to a customer?

[@cybrosys-technologies]

For customer refunds also can use credit notes under the 'Customers' menu or from the customer invoice itself a 'credit note' button is available to generate credit notes.

[@mysainu]

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