Dahua VTO / VTH Setup (Villa and Apartment)

00:00 - Introduction
00:52 - Setting up Villa Device/s
01:00 - Config Tool : Initialising VTH's (Villa)
01:42 - Config Tool : Initialising VTO (Villa)
02:22 - Exporting Information (Villa) ** Important **
03:00 - Editing Excel Data (Villa)
04:20 - Config Tool : Building Configuration / Global Parameters (Villa)
08:20 - Config Tool : Changing Room Number (Villa)
08:47 - Testing VTO VTH (Villa)
09:17 - Setting up Apartment Block Device/s
09:36 - Config Tool : Setting up 2 x VTO Apartment Scenario with separate numbers (Apartment)
09:36 - Config Tool : Building Configuration / Global Parameters (Apartment)
12:17 - WebService 2.0 : Configuring Accessory Options (Apartment)
13:24 - Testing VTO with multiple VTH's (Apartment)

[@thewifiguys1898]

What a fantastic video, i have struggled with the config on these intercoms for long enough. This makes it so much easier. Keep up the great content.

[@tubeisglube99]

I'm very grateful you took the time to prepare this tutorial so well and to tailor it to exactly the issue(s) that many of us multi-vendor installers are faced with every day - how to do the last bit of the configuration on excellent hardware products that are lacking sufficient documentation. The vendor software tools are also great but lack clarity. Your way of explaining this was very structured, super clear and I have bookmarked your tutorial for the next Dahua installation. Thanks big time - saved me hours of hit and miss config via individual device interfaces.

[@DahuaUKIreland]

Thanks Christpher!

[@matthewmcburney9624]

Your videos are so simplistic and to the point. I stuffed around for days watching other vids and could not get them to work until I watched your video and you explained the very last point of assigning which room the VDO would call. Your help on setting up my ip cameras were also brilliant. Thank you

[@DahuaUKIreland]

Thanks Matthew your response means a lot to us!

[@TomaszMisiowiec]

Great video. Perfectly prepared. Thank You !

[@t5588]

Very good explanation thank you! Way better than the standard wiki videos. Keep up the good work.

[@DahuaUKIreland]

Thank You

[@umbertodimassa4577]

Thanks to your video I can reply and app to my configuration. Many thanks!

[@chipped]

Thank you, great video! Saved my bacon today. Only additional note, make sure time is synchronised, it wouldn’t call the intercoms until I synchronised all their times.

[@DahuaUKIreland]

Fantastic!

[@user-cp1yx5mx8b]

thank you so much. I have been doing it wrong - through the web just like in tutorials in the internet and nothing worked, but with your guide i succed. Like!

[@DahuaUKIreland]

Thank You for the feedback :-)

[@CSDSrlAutomazioneeSicurezza]

Compliments! Nice tutorial!

[@DahuaUKIreland]

Thank you for your feedback! Glad we could help.

[@davigermanoamorim3957]

Thank you for the explanation

[@wilxiv]

Thank you very helpful .

[@DahuaUKIreland]

You are welcome!⭐⭐⭐⭐⭐

[@ChristianBrandoni]

Hi, beautiful tutorial. Is there any way for a VTH to answer calls, but disable the unlock feature?

[@generalelectronicservices2451]

Question regarding VTO3211D-P2-S2 and VTH2421FW-P. Thanks for your great video that helped me set our first video gate system (we normally do just WiFi / Cameras / Music / TV). Mycustomer now ask me more and I can't find any information about how to do it, My customer wants to have 8 RFID Tags, just to open the gate when swipped and nothing more. He also would like to have an RFID reader to open a small door with magnetic lock when swipping same RFID Tag (ne need for calls etc, will be used for staff entrance). Would you please point me in the right direction? Thank you in advance for any help you might provide.

[@thinthin5357]

Thanks Sir

[@DahuaUKIreland]

Thank You for Feedback :-)

[@Tigers575]

Very good tutorial, I finally understood how the config tool works (it really lacks proper documentation). I configured my VTO with 2 VTH, where everything worked fine before except that the 2 VTHs won't ring simultaneously (they were set as 2 master). After following the tutorial they now work BUT I no longer get video when calling the external post via SIP: I can see the camera if I press the "camera" button, I can call the outside post, it answers but the screen goes black. Maybe I messed something with the SIP server configuration?

[@DahuaUKIreland]

Thank you for the great comments about our content. Please go through the Dahuasecurity.com site and select your country then click contact us for the Dahua Technical support team in your region. If you are based within the UK Ireland Please go through our technical support team at [e-mail] Make a note within your email for a response from Chris. ⭐⭐⭐⭐⭐

[@Tigers575]

@@DahuaUKIreland thank you very much, I resolved by upgrading the VTO to a newer FW, still wonderful job in filling the gap Dahua is leaving in explaining how to configure its products. The products are good, but really lack in clarity on how everything works together.

[@newmiziri]

thx

[@ipvideo-nn]

VTO and VTH settings can be configured from ConfigTools only with SIP 2.0 firmware? Why did you moor configure apartment VTO from the web interface?

[@DahuaUKIreland]

All VTO, VTH models sold in the UK are released with either 4.4 or 4.5 SIP firmware. The browser is an option however ConfigTool makes it a lot easier. Since a large range of Apartment model all the way to Face Recognition models will include more features some will need a adjustment from a browser.

[@p.p.securityprivate5185]

Hello there.. i try to set appartmen vto6521h with vth2621g(w)-p... the only problm is that in the config tool does not accept letters to initialize them together only numbers.. and the vth needs password with numbers and letters.. any idea??

[@tysonswannell7234]

Hey I have a issue with a vth, any time I try to set the password at initialisation stage it says password initialisation failed, I can't update the firmware because I can't initialise it, any ideas?

[@raptown2000]

Excellent tutorial! In my case I have a 6521H, is there a way to install this unit for 10 apartments without having to install 10 VTH´s so as to the VTO calls directly to 10 DMSS?

[@DahuaUKIreland]

Yes this will be fine. Internet of course needed. I think most if not all can work straight to DMSS now.

[@natalinatalitahere]

​@@DahuaUKIreland I try this way also, only to call on my smartphone (DMSS) but it's not calling. How can I do it? Please, help. I have a model VTO6221E-P

[@notefebs9508]

Any limitation of how much VTH & VTO on Villa or Apartement Scenario?

[@phillipketkaris3130]

Hi there, is it possible to change the default ring tones? I believe there is a built in SD card you could save ring tones to.

[@DahuaUKIreland]

Hi. I checked into that however unfortunately not. Just a couple of default selections 🙂

[@jobjacob8440]

Is there a dahua Mobile app that the VTO can ring ? also can I have 16 or 18 mobile users (office building) on the VTO?

[@GiovanniRinaldi-jn6mx]

Did you cover how to change to single digit call. 1# instead of 101#. Or is this elsewhere. Thanks for the video

[@reouvenchiche8828]

hi thank you for that very clear video, quick question, can i use only 4 digit code instead of the standard 6digit ?

[@DahuaUKIreland]

Hi. Only 6 digits now :) Thanks for feedback.

[@newmiziri]

Hello, We need house have two door ,that mean two VTO and Two VTH. When ring any vto both vth open. Thx

[@alexronald52]

Hi can you explain how to configure Master station with Apartment Station and villa station

[@majeedpanahi5783]

Very well explained. Helped me quite a lot. I still cannot configure ONVIF IP Cams on my Android-based VTH5341G-W. Also, it fails to read the SD card hence I have not been able to install any apps on it. Is there a reference online for troubleshooting ??!!

[@DahuaUKIreland]

Hi Majeed Thanks for your comments! Please contact technical support and our team can potentially direct you with this query. [e-mail]

[@majeedpanahi5783]

@@DahuaUKIreland I did email the provided address but apparently, it is a restricted address and the postmaster did not deliver my email !!!!

[@DahuaUKIreland]

@@majeedpanahi5783 Hi. Please try again or use a different email. I’m looking at the account and getting frequent emails 😀

[@majeedpanahi5783]

@@DahuaUKIreland I have eventually managed to contact support told to provide some info and where I bought the device, now waiting for over two months without a reply. Also, the bell stopped working rendering the whole system useless, and still NO response from Dahua support!!!

[@danifsduro]

Hi Chris!! Thank you very much for the video. After watching it I decided to install a similar system myself. I have 2 VTH2421F-P and 1 VTO 3211D-P2-S2. When exporting the device information I verified that they all have the same IP address (192.168.1.108) which I think is the default IP. In the Global Parameters step, which IP should I put on Server Adress? Thanks!!

[@yammyamm7058]

If this is Ip based, so 255 available addresses?? What happens if i want to install in an appointment block with 300 apartments 3 entry doors and a concierge?

[@DahuaUKIreland]

As discussed on LinkedIn bud :-)

[@Cr4z33_YT]

There is a problem now with password. I've got a VTO2202F-P-S2 and a VTH2621GW-P and when it comes about setting the VTH password in Global Parameters it accepts numbers only (max. 6 chars) while when I initialized it it forced me to enter a min. 8 chars password with letters, numbers and symbols... Therefore you can see that when at the end I click on "Config" (in the Building Config) I get an orange triangle error icon near the VTH saying that the login contains a wrong user/password. How on earth can I come out of this? 🤯

[@osholajones5084]

Hey guys I have a quick question ❓ If I wanted to connect my cameras through fiber optic what equipment would be advised ?

[@DahuaUKIreland]

Hi, Any of our switches that have SFP connectors would be a good way to go. Thanks :-)

[@nicolavitoloreto2698]

Dear Sir, I've problem whit my project: 1 floor, 1 room, 2 vth1550 and 1 vth1660... 1 main vto2202A. the vto will call all the vth at once. When I try to write the configuration with the ipconfig (building config/assocation list/config) the vto2202 and the vth1660 gone wrong with this message "failed to set building number or unit number". In the project I've set 1 floor, 1 room and 3 extension. I've pictures about that if you want see them. I can I do? thanks in advice, nico.

[@DahuaUKIreland]

Hi. Contact [e-mail] They can help with this.

[@nicolavitoloreto2698]

thanks a lot

[@samuelsatutasatuta6602]

Hello! Good Morning! I am an installer of some of your products. I am installing a video intercom system for apartments in which I came across problems in associating 2 VTH 2621G-P to a VTO4202F-P, and we were unable to login with the VTO ip for configurations. Thank you very much in advance

[@DahuaUKIreland]

Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@mhmadqassem911]

HI.. HOW CAN I SETUP VTO FOR 8 APARTEMENT WITHOUT VTH I INSTALL THAT BEFOR ONE YEAR BUT I CANT REMAMBER HOW I MAKE IT, HEALP ME PLEASE

[@abdel-majidh.922]

Hi, please another query: how to connect the VTO with television? So I can see who is on the door directly from my television...

[@DahuaUKIreland]

Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@hughmoscardo5928]

I did everything as you said, now the problem is that when I add a camera to the VTH, it says it was successful but it is a black screen

[@DahuaUKIreland]

Hi Hugh Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@mohammedabdo5908]

good greeting .... i have aclient who has more than one door and he wants to transfer the program form one device to another device , but i did not find all the data saved in the device ... Is it possible for you to show me away to extract the data from the access control

[@DahuaUKIreland]

Great to hear from you! Please go through the Dahuasecurity.com site and select your country then click "Contact us" for the Dahua Technical support team in your region. If you are based within the UK Ireland region. Please go through our technical support team at [e-mail]

[@abdel-majidh.922]

Very good tuto!!! Can you help me to configure a VTO2211 with Alexa and use Echo show to have the video on it? it is possible? thanks

[@DahuaUKIreland]

Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@zerdesh001]

Hello, i have vto and vth , i have dmss with my smartphone everything work , when the person call vto i have picture but not recording automatly , i have nothing in guest msg

[@DahuaUKIreland]

If you are based within the UK Ireland Please go through our technical support team at [e-mail]

[@hastings456]

Assuming one has like 50 apartments to be installed how does one go about it i mean the kind of equipment needed and installation process,Thanks.

[@DahuaUKIreland]

Using the video is fine for 50. So 1. Villa 3VTO-9VTH 2. Apartment 200 Devices 3. +200 > 2000 Devices = DSS Pro

[@pedrocosta1821]

Hi. Can you tell me how to connect the devices to configtool!? It is wireless? Thank you

[@DahuaUKIreland]

Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@neilgreen007]

Does anybody know if 3rd generation VTO's will work with 1st generation VTN's and VTH's?

[@DahuaUKIreland]

Hi. If the firmware is very different then there will be problems for sure. Check with [e-mail]. It’s important that the firmware versions match like V4.

[@idsseguridad9588]

Hic. -Great video and good tutorial , have a big problem with me system Dahua Villa < The VTH connect good with de VTO Modular but appears this message ( format video Not compatible) and the image of VTO not appear - can you help me . thank you

[@DahuaUKIreland]

Hi. Please visit the Dahua Security website. Using the magnifier glass in the top right. Put in the model number of the VTH and then the VTO and get the latest firmware for both your devices. Once upgraded factory default and then follow the the video setup process again. Thanks. :-)

[@nikolaspanagiotousecurity]

Can you do this building config without internet connection. Because some new houses have to work vto and vth before internet arrive.

[@DahuaUKIreland]

Hi. Internet or no Internet. Building config will work just fine 😀

[@nikolaspanagiotousecurity]

@@DahuaUKIreland i just tried the building config without internet and on the final step at association list when i press config a triangle appears and it says login fail. I do the same thing with internet connection and it work just fine.

[@DahuaUKIreland]

@@nikolaspanagiotousecurity If you get this message the password in Global Parameters for either the VTH or the VTH is incorrect. Contact support on 01628 200880 they can help with this 🙂

[@nikolaspanagiotousecurity]

@@DahuaUKIreland can you do a tutorial how to connect dahua new Wirless alarm hub to VTH so all can communicate with?

[@jameswalker3869]

i have a question, which one to use? SmartPSS, DSS? or Congif tool? are they the same company? why so many different apps?

[@DahuaUKIreland]

Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. [e-mail]

[@jameswalker3869]

Ok, this is worldwide, can u tell me then why Dahua stopped everyone in any country for all VTH from being able to display an ip camera in it? You cannot longer add an IPC to a VTH, actually you can add it but it displays black. Apparently was easier for Dahua stop displaying the cameras through the VTH than fixing the bug they had in the VTH software

[@DomkeyNikaDreamer]

hi , i have VTO 03221E-P , how can i Resset Password? it need security code which i don't know :/

[@DomkeyNikaDreamer]

it's initialized