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I've fallen out with my dental practice. Now they're refusing to delete my x-rays [LBC Legal Hour]

  Рет қаралды 3,539

Daniel Barnett, Barrister

Daniel Barnett, Barrister

Күн бұрын

Пікірлер: 47
@samclay7301
@samclay7301 Жыл бұрын
“The phone was slammed down on me!” “I can’t imagine why…” 😂
@user-cc3bf6wl1p
@user-cc3bf6wl1p Жыл бұрын
Noone should have to take any abuse over the phone. Most abuse never reaches the decision-makers, typically complaints only reach the secretarial/admin support staff. It's always best to ask questions first: how can I get a copy of my file? how can i correct / delete data? who had access to what data when? how can my patient file be transferred to a different doctor? can I block access to my data if it cant be deleted yet? how is my data protected?.... it's perfectly ok to hang up on abusive callers. Annoying or inconvenient requests are a completely different issue. Everyone loves the brave staff members who stand up to VIPs, celebrities and politicians and reminds them that unless they obtained a special privilege in advance, they must follow the same rules and join the end of the queue.
@stevec6427
@stevec6427 Жыл бұрын
I think I have an idea why
@KeithApp
@KeithApp Жыл бұрын
They slammed down the phone because he was being an annoying, loud mouthed prick. 😂
@bobthedemon1975
@bobthedemon1975 Жыл бұрын
Sounds like he wants to get some dental insurance and needs some work doing. The Xray may show he already knows that there is a problem with his teeth.
@Prophet_Google
@Prophet_Google Жыл бұрын
*MIKE WHATS IS THE FOOKING QUESTION FOR ME?*
@EppingForest304
@EppingForest304 Жыл бұрын
Reading between the lines, I think he was registering at a private dental clinic for an initial assessment & price quote, for extensive dental work. He probably didn’t like the price or the proposed dental work, so he declined the dental work; & now wants his information deleted. The clinic probably declined his phone calls because he was being a bit weird & argumentative on the phone!
@gemmell761
@gemmell761 Жыл бұрын
I'm surprised his tinfoil hat didn't block the xray
@ForburyLion
@ForburyLion 19 күн бұрын
He'll be phoning in next week to ask them to delete this video and all copies
@loc4725
@loc4725 Жыл бұрын
Or the ICO will tell them off and nothing will happen. Your data will still be there and if it gets abused or mishandled it will then be up to *you* to claim damages, assuming you can identify them as the source of the leak. Pro tip though: try to treat service providers with some respect. If you do you'll find most of these sort of problems then don't happen nearly as much if at all.
@darkzentai7417
@darkzentai7417 Жыл бұрын
They could just tell him they’ve deleted his records and he wouldn’t know any different.
@alastairbarkley6572
@alastairbarkley6572 Ай бұрын
Sounds as he's saying a 2:21 that he doesn't want them keeping a record of his address, either.
@AmarylisFlow
@AmarylisFlow Ай бұрын
Sounds like a battle not worth fighting.
@dhvsheabdh
@dhvsheabdh Жыл бұрын
Noooooooo my X-Rays nooooooo 😂😂😂
@user-cc3bf6wl1p
@user-cc3bf6wl1p Жыл бұрын
Dental x-rays are used for fraud, organised crime and terrorism and are traded on the dark net.
@bashangovender5467
@bashangovender5467 10 ай бұрын
Sounds a bit crazy!
@alastairbarkley6572
@alastairbarkley6572 Ай бұрын
No, you can't insist someone deletes a health record - not until you can argue that the surgery is holding it longer than necessary. Otherwise, when you came to sue the surgery for malpractice, they would have no defence, because they had no records on which to base their defence.
@clairehanmer4441
@clairehanmer4441 Жыл бұрын
At best he’s a conspiracy theorist, at worst he’s a criminal….
@coderider3022
@coderider3022 Жыл бұрын
World now knows his name , voice and that he’s got issues. Isn’t that worse than a regulated org having some records ?!
@chillired5389
@chillired5389 Жыл бұрын
You’re lucky to even get to see a dentist, especially since the pandemic… get over it and get on with your life
@danhawman7413
@danhawman7413 Жыл бұрын
What a strange person.
@twolessba1087
@twolessba1087 Жыл бұрын
My theory is that he went to register with a dentist and they gave him a x-ray so that they had a record of them, he didnt realise it would cost him money to have the x-ray done, and didn't want to pay for it. so now he wants them to delete x-ray so that they cant take him to court to make him pay for the x-ray.
@comixmind
@comixmind Жыл бұрын
Think the guy is up to something.
@goodolekayjay6096
@goodolekayjay6096 Жыл бұрын
Sounds like Mike wants something of note to disappear to ether. Hmmm
@parametr
@parametr Жыл бұрын
I created a few systems that handle medical info. I've always been told by lawyers that we have 90 days to delete the data upon request. Daniel is spot on: do it written, ask for 7 days (even if they can argue they need 90), tell the ICO, the ICO will be useless. Fun fact: the EU could be scary when taking action on this. The ICO... much less so.
@sunnysinghlangeri6829
@sunnysinghlangeri6829 Жыл бұрын
He's nuts
@ar50000
@ar50000 Жыл бұрын
Can they make money from the NHS by claiming he is registered with them, when he doesn't want to be? They may have said they are NHS and then start quoting private fees, in which case you would want to leave.
@1471perry
@1471perry Жыл бұрын
Sounds like he wants to fake his own death
@kantairs4824
@kantairs4824 Жыл бұрын
The guy is so weird 🙈
@parametr
@parametr Жыл бұрын
Why do you care so much that somebody is stealing your toilet paper? Why do you care so much that somebody is taking a shortcut through your garden? Why do you get so heated up about it? Well. It's mine. I don't know what they can do about it. They can sell my dental records to an insurance agency and show that my teeth used to be a disaster? Idk... doesn't matter why. It's mine.
@roberto8650
@roberto8650 Жыл бұрын
Y'all left. You don't have GDPR.
@parametr
@parametr Жыл бұрын
EU didn't pass laws. EU passed frameworks (with unanimity). All frameworks were used as minimum parameters to implement LOCAL laws by member states. GDPR applies, until UK decides it doesn't. Either by lowering protections, or by not incresing them when the EU increases them.
@roberto8650
@roberto8650 Жыл бұрын
@@HelloHello33333 Friend, I'm a lawyer in the EU. GDPR, as a regulation, applies to EU member states. If a member state creates an internal act following the GDPR, leaves, and maintains the act, the act persists, but GDPR does not.
@roberto8650
@roberto8650 Жыл бұрын
@@parametr EU passes laws, yes. Regulations are directly applicable and don't require acts of internalization.
@roberto8650
@roberto8650 Жыл бұрын
@@HelloHello33333A judiciary for the purpose of creating legislation? I think not.
@parametr
@parametr Жыл бұрын
@@roberto8650 ok, we can get pedantic about it. EU can vote to pass laws about international trade and about the EU's governance itself. That's all.
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