Build a Customer Feedback Analyzer

Understanding customer feedback is essential for making informed business decisions, but analyzing large volumes of text data can be a challenge. By combining data analysis, sentiment analysis, and AI-driven text summarization, you can quickly transform raw feedback into actionable insights. Learning how to integrate AI into your workflow can further streamline the process, saving time and improving accuracy.
In this hands-on code-along session, Francesca Donadoni, Curriculum Manager for Artificial Intelligence at DataCamp, will guide you through building your own customer feedback analyzer. You’ll learn how to use sentiment analysis and text summarization to extract insights from feedback, transform analysis results into actionable intelligence, and leverage AI to generate Python code for business intelligence tasks. This session is perfect for data and business analysts looking to enhance their ability to turn customer feedback into strategic decisions.