Dave Ulrich on HR priority: "People are our Customers' Greatest Asset"

Explore the insightful conversation between Dave Ulrich, Rensis Likert Professor of Business at the Ross School of Business, University of Michigan, and Lynette Silva Heelan, EMEA Consulting Practice Lead at Workhuman. In this engaging discussion, Dave Ulrich emphasizes the critical role of people as 'our customers' greatest asset.' Gain valuable perspectives on HR priorities and the strategic importance of prioritizing and empowering employees in driving organizational success.
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[@jeyarekha55]

It was a lively conversation with Dave Ulrich. I enjoyed it fully.

[@BelindaLam-ur3ic]

🎯 Key Takeaways for quick navigation: Intentional recognition fosters a sense of belonging and community in the workplace. Personalized recognition, such as handwritten notes, has a profound impact on employees. Executives can demonstrate care and support by providing a dedicated phone number for urgent family matters. Recognition should be specific, value-focused, and tailored to individual contributions across different cultures and industries. Leaders should express care and acknowledge potential when addressing mistakes, focusing on learning and improvement. Organizations shape how people think, act, and feel, making people the key ingredient for success. Aligning company values with customer expectations ensures success by meeting customer needs through satisfied employees. Meaningful recognition empowers employees to notice and appreciate specific demonstrations of core values. Made with HARPA AI

[@user-kz9xb9lm8m]

thanks for your wonderful conversation