How we can fix what’s wrong with cars and ourselves. Honest communication

Dave talks about the 4 C’s of a correct repair and using the same procedure to fix our industry. If you love this work because it challenges you constantly, that’s a great thing! Let’s make it even better
Send your resume ➡️ [e-mail]
Best equipped shop in Utah 💥
Family run business of 33 years
Full CNC machine shop
We do Diesel, gas and have a special team of Sprinter mechanics
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[@dp1381]

I’m just a shade tree mechanic but I maintain a few vehicles at home for myself and my wife. You earned a subscriber with this one. This is the kind of workplace and life philosophy I can support. Your shop sounds like an awesome place to work.

[@DavesAutoCenterCenterville]

Thanks for the sub!

[@robertdickerson16]

Dido ,I'm a home mechanic 15 years self taught and would like to work thier also

[@mmarciniak]

@@robertdickerson16 You probably should start with showing others that you can construct coherent, grammatically correct sentences, using periods, commas, subjects, verbs, and correct spelling. That would show your attention to details and set you apart from the majority of illiterate Americans out there.

[@eliezerramosjr1017]

⁠@@mmarciniakThis is exactly the discouragement that has this field a dying breed. As a diagnostician/ master technician and was taught by an illiterate dropped outta school at an early age mechanic. I have surpassed him greatly of course but moral is he was the reason today for my growth/career thus showing you just because one can’t read or write doesn’t mean he can’t excel. Little word from the wise. God bless you

[@who_wantsit]

​@mmarciniak don't be a Richard Cranium

[@tomanonbear]

Came for the 5.3L tear down, stayed for the life advice!

[@FixItStupid]

10/4 Life & the 5.3L EPA BS Ask EPA About Nuclear Lies @ 37 CPM Cancer Lotto EPA $$$ Greed Laws

[@FixItStupid]

Got That Noise X 2 EPA GM BS One Done One To GO This One Gear Head HP Coming UP Right Get The EPA GONE DON"T WORK But For The $$$$ Greed Corp Gov. Take Care ALL Gear Heads & Family's

[@built4speed305]

👉😂😂😂😂🎯

[@JokaRed3]

Amen to that!

[@nelsonhelmutt5076]

Amen.

[@benjaminlaney3160]

The analogies, the customer service,the learning.. i really cant get enough of this channel my new favorite channel on yt

[@royalnes1250]

A lot of people rave about Scotty Kilmer, but true professionals know this is where it's at. This channel and The Car Care Nut channel is where you need to go for proper engine repairs.

[@treeguyable]

Yep. Scotty is good, but, you can only do so much in your driveway.

[@mikemiller3565]

South main auto repair. Watchwork in progress

[@hokie9910]

Scotty truly paved the way for these guys to have a real platform on KZbin. But yes, Dave, Southmain Auto, Pine Hollow, Car Care Nut..etc…are truly masters.

[@ciphergalm1174]

Chris fix is the KZbin mechanic Scotty just complains about everything he touches as if he's trying to say don't buy any car

[@gardnerberry113]

@@ciphergalm1174 "It's an ENDLESS MONEYPIT!!" ("Get a '94 Toyota Celica!")

[@doubleaaaron]

I've ran mobile/ anywhere available mechanic for years after I had a garage. I have enjoyed every minute of it. I've been honest and done the best work that I can. It's definitely paid off. People that use me, use me for life. Plus, if they can't take it to a garage, I save them by coming to tmwhere it's parked (hopefully at their house not beside the highway) lol and just work on it till it's fixed. I usually get paid more than I ask because I save people so much, and I just enjoy the work. Sometimes if they are poor, i just chsrge for the parts. I really love fixing cars and God gave me the ability to repair anything on a car through lots of time with school and teaching from myechanic dad and brothers. The real mechanics out there I would like to think have quite enjoyable and honest lives. It's enjoyable to fix someone's vehicle so they can get back to work or wherever.

[@DavesAutoCenterCenterville]

You sound like not only a great mechanic, but a great human being. God bless

[@aden3113]

Isn't it unfair that some people pay labour and some don't? It's a nice thing to do if someone's struggling financially but I would imagine it's bad business practice.

[@mitchellclark8271]

All people pay labor for Diagnosis and repairs. Shops can't work for nothing. Do you work at your job for nothing ? Some will say the repair costs to much and not want to pay for the repair, but the shop needs to verify with the customer that they will pay for Diagnosis. If they elect to not do the repair they will be charged for Diagnosis.

[@vladdy1995]

Dave you found your new mechanic

[@josh1383]

@@aden3113other mechanics would probably call it a chicken shit move, but it’s likely those same mechanics are only here for a check and would rather see you again in a month than never see you again because they fixed your car

[@toraarhus-sarauer7805]

It's nice to know people care as much about their job as you do

[@stefanst-onge7378]

“Change your oil half of what manufacturer recommends “ if I ever go to Utah I would like to come and shake your hand I will now be a subscriber to this to this channel . Thank you

[@Kamtheman1]

Dave - I took my truck in for a sticking caliper problem this past weekend. Truck still under warranty. Took it to the name brand service center where I bought it. Picked it up today with new caliper installed / work finished. Got into the truck, and brake peddle pushes all the way to the floor before engaging anything. Long story short, they didn’t bleed the brakes after new caliper installed. These are the people you’re talking about on here. Complain about the problems, but they’re literally the problem. So frustrating, and glad I didn’t just pull out of the parking lot onto the main road with almost no brakes. Love your content, and so refreshing to see someone dedicated to their craft. Keep up the good work 👍

[@josephcole8875]

new guy learning some diy, just did my first major job, all new brake lines on my 97 ranger. one of the most obvious and important steps, bleed the brake lines. Its scary to think what else he did wrong that you might not catch.

[@nrxhavoc]

I would not go back to that shop

[@DanielSan-ch7dr]

Yep always test drive afyer any brake service or any service really to verify repair and find any other unknown faults for further work. How did they stop in carpark or know it was fixed before giving it back. ​@josephcole8875

[@montefiveforty1]

So they backed it out of the shop with no brakes?...thats crazy.

[@dylanfarnum1488]

I just quit my job as lead tech because management was fine screwing over a woman who at the beginning of this horrible experience was pregnant and about to be induced. It made me so sick thinking of the stress she was going through with the poor baby in her experiencing it too, I'm sure. I was just about to make a video about how they refused to read my diag reports I made in detail, explaining the base problem causing it all. These people kept getting caught in lies then would try and turn it on me because they weren't telling the customer what was going on with their car so I did because I'd rather me unemployed with a clean conscious. I'm so tired of working for shops that feel ok stealing from people. This is someone's way of traveling to work and they have no respect.

[@oldmennewgames]

An honest mecanic is few and far between. Open your own shop, you will get a lot if customers with that attitude.

[@paulkuras18]

Yeah open your old shop even if you have to take a loan out for us mechanics are hard to find I am an ex-military mechanic we don’t count for much either.

[@realfreshfood4575]

Dylan, I'm not in this industry. I just enjoy this channel. Please consider what the others have replied. An honest mechanic is worth his or her weight in gold. In this economy, no one wants to be lied to and have to spend more money than they have. As a woman, we would just like the security of knowing we can take our vehicles to a mechanic and not get taken advantage of. If you just provided basic services until you got on your feet, I guarantee you will still be inundated with work. Praying for success in whatever you do.

[@treeguyable]

Yep. Was a dealer / factory trained MB and Nissan tech. at a dealer. It was frustrating/ and rewarding. Glad 33 yrs ago, I started a tree business. Very , very few regrets/ come backs, with the customer. And, money was 5 times what I made, as a tech. Still working on my stuff, a lot.

[@alfredocarpaneto5976]

Start your own shop like Rainman Ray did. It is tough at first but if you play your cards right it'll be the best move you ever made.

[@dylanwX-ki1ec]

Hey Dave, I’m 20 years old and currently in school for a associates in welding technology I’ve always been passionate about cars and really anything with a motor, I really want to further my education in engine building, machining and possibly mechanical engineering but my main goal is definitely making money coming from a rougher child hood that’s why I choose to become a welder your channel is the embodiment of what I hope to have one day just want to say keep the content coming not many channels that aim to inform rather than entertain on this platform

[@DavdMar]

Having the right attitude is already putting you ahead of many others. Good luck and don’t stop learning

[@oldmennewgames]

Nothing wrong with wanting money young man, you keep learning and doing your best and treat people right, you will get there.

[@DavesAutoCenterCenterville]

Agree with the comments here so far. Feel great about what you do, do it honestly, and make money for your family.

[@bigrick7108]

You don't want to weld for a living. It is rough on your body. But knowing how to do it proficiently when you need to is a good skill to have.

[@aaronnoyb]

Clicked reply to add my $0.02 worth, don't waste time listening to the naysayers, like the comment above. No matter what profession, there's those that love it and those who hate it, yet curiously remain in said profession and everything inbetween. There's also those who remain positively negative about their work, but never take a day off, you'll know when you find one, management can't stand their attitude, but the spreadsheet shows they have the greatest throughput. I've worked with welders for nearly 30 years, 20 in oil and gas, nearly 10 in automotive fabrication. The vast vast majority, love to complain, but love their jobs even more, I've even explained to other supervisors, who've overheard complaints, "complaints, mean they've read the job sheet, I'd rather that, than complaints from the client, because they didn't read the job sheet". Reassess from time to time, if 4 of the last 6 months were miserable, time for something new, don't stay somewhere that makes you miserable, that will kill you, through stress or depression. Also don't lose choices by poor financial decisions, the guy with lease payments on a $120k work truck, can't choose to take Christmas off, to be with the family, or take the chance of a new job, with another company, the guy with the wholly owned $15k truck can. Debt for anything but a house is a trap, there's millions trapped in jobs they hate, paying off useless shit, including college degrees. Enjoy.

[@BuzzinVideography]

5 minutes in, he's a better counselor and parent than most people have in their life. Thanks, Dave.

[@danieldillon6436]

As a retired 33 year master technician, I still love listening to Dave explain the fine points of engine failures. I had my own shop for a few years and I found that if you really do the 4 Cs of fixing a problem and make sure you explain everything to the customer so he/she really understands it then you will have more business than you can handle and with nice customers.

[@genxmurse7019]

I miss the industry. I opened a transmission shop late 2007, just before the great recession, (couldn't have been a worse time). We only managed to stay open less than 4 years, and it was a very brutal experience. I won't dive into details, but I learned to never get into a franchise, never deal with a landlord who is also in the repair business, and never trust anyone.

[@anthonyhebert-trudeau6995]

I noticed this channel is 7-8 years old and you recently started producing videos on a regular basis; your content is very good! Keep up the good work! I don't have a truck but I appreciate your advices and experience!

[@DavesAutoCenterCenterville]

Wow, thanks!

[@garypollack6948]

Completely agree....most service writers know very little about cars/trucks. I'd rather talk to the mechanic.

[@deadbeatradio7831]

Im an amateur DIY fixer upper mechanic for my family and friends cars. Ive learned so much from you and I appreciate your philosophy towards your work and customers. Ive saved thousands just listeing to the old timers and learning from mistakes. Keep up the good worl!

[@willng34]

Had the same issue on my jeep and the shop offered to treat the sympton instead of the cause... I believe this is how 80% of the shops out there would operate. Glad to see you're doing the right thing Dave, customers service like yours is a rare thing to come by these days.

[@DanielH3342]

I think most shops are just focused on turnaround more than problem solving. I work in retail and inventory - it's all about moving units, frequency and volume. Mechanics are problem solvers and critical thinkers. But I think it's easy for a shop to fall into a mode where they're just moving units (cars) in and out of the door, which betrays the skill of a mindful mechanic.

[@Jon-O.]

@willng34 your Jeep. Which engine?

[@Motor-City-Mike]

I agree wit Daniel, it's all about turnover. Get 'em in, get 'em out right now. That's the Accounting Mentality. End of month is all that matters, no long term thought, no long term vision. Used to be accounting's job was to track and report financial issues - now it's come to be that accounting dictates business practice, and end of month statements are 'bible'. Businesses like Dave's are still run with wisdom, long term vision dictates procedure, and work ethic. Instead of pushing his existing workers harder and harder, he's adding to his workforce to get the work done. Long term vision

[@stevestadnik9206]

The thing is, customers don't want to pay for diagnostics and research. They just want you to somehow know with spending zero billable time. So the problem is levels deep.

[@Jon-O.]

​@@stevestadnik9206yeah and shops need to communicate a hour for a diagnostic fee to be incorporated to the repair cost at a minimum based on the repair. Which is the quote that should be given until the cause of the condition has been found. This way if the customer denies further service before major work is done at least the shop is compensated for the time put in for a quote. Shop still has to pay their mechanics to inspect even if no repair is done.

[@tomreynolds5767]

Great video and explanation Dave. I couldn’t think of a better mentor than you if I was a younger man looking to be a technician. Thanks for putting blue collar workers in a positive light and making an old guy proud to have a been a mechanic back in the day. Keep em up, I’ll watch them all.

[@DavesAutoCenterCenterville]

Good to hear from you sir- respect for all the service you have given

[@Multimeter1]

This shop is going places. Keep it like this, new visitor myself of the channel.

[@DavesAutoCenterCenterville]

Welcome aboard!

[@frederickburns1739]

As a retired CAT&CUMMINGS knuckle buster the major problem I've come across in fifty+ years is that the most unread piece of literature is the OWNERS MANUAL!!! Years ago Fram Filters had a add PAY ME NOW OR PAY LATER!!! Yes Dave is right on target PREVENTIVE MAINTENANCE SERVICE IS THE WAY TO GO!!!

[@harryruzgerian4855]

I just purchased a 2024 GMC Sierra Denali. Zero spec info in the owners manual. I guess I’ll have to go online to find out what this 6.2 Litre gas engine requires

[@misters2837]

What is a CumminGs? never heard of them!

[@frederickburns1739]

misters 28 CUMMINGS diesel engines.

[@anthonyzhang4918]

This diagnostic/repair method is gold, and applies to everything. I work in IT and do my own car work, and I wish more people had this type of thought framework.

[@ChoiceBusiness]

Keep doing your videos just like this. The younger people and generations need to hear about honesty, respect, and communication. It seems as if people are having trouble with those things these days. Love the channel and keep it up please

[@DavesAutoCenterCenterville]

Thank you, it's good to hear your concern for the younger generation. We share that in common. God bless.

[@brooks1176finn]

I wish as a young man I would have worked with/for you or somebody like you. If everyone had your humility, integrity and intelligence the word would be a better place.

[@omcbob37]

What a great video. I sure wish I had access to a repair shop with an owner/operator who could communicate clearly, openly and honestly like Dave does and who could make sure a repair job is done correctly. Certainly none of those in my area. In addition to the way Dave communicates in these videos and in his discussions with vehicle owners, another sign of the professional operation he runs is the condition of the shop. Just look in this video - cleanly painted walls, clean shop floors, no oil spills or grease stains all over the place, organized tool layouts and work benches, no junk or pulled parts laying all over the place. Tyson has been with Dave for 28 years which shows how much he cares for his guys and how much they must enjoy working there. And look at the sign on the wall - "Our Business is Earning Your Trust". That just speaks volumes.

[@armandcurti2598]

I am an aircraft maintenance student and also part time mechanic helper in the hangar and I really like the precision Dave works with!

[@johnfrancis0063]

One thing I know in my 40 plus years as a mechanic is never stop learning. I was the oldest dude at a municipal garage and I learned things from the youngest dude. Him and me got along like peanut butter and jelly.

[@clonejeepsrt8343]

For someone to work for you for more then 15 years it’s shows how good of a boss you are to your people ! Finding a great honest n understanding boss is hard to find ! Keep up the good work to all you guys at the shop ! 💯🙏🏽

[@DavesAutoCenterCenterville]

Thank you, i'll be real with you, it has been a work in progress. I had a lot of difficulty with relationships early on. But I would encourage anyone who has weakness to continue forward and make their life story one of overcoming. Have an awesome day!

[@omac1]

Wish all shops were like yours. I haven't found a single shop in this area that has your integrity and looks out for the customer.

[@itssyrus8128]

Dam Dave I respect you so dam much for your honesty and ability to be so good at what you do! if you ever decide to have a class you would be a great teacher and I’d definitely join

[@DavesAutoCenterCenterville]

I appreciate that

[@realbhopwood]

Shop like yours brings reassurance to needy customers.

[@DavesAutoCenterCenterville]

Thank you!

[@haulingfuel4759]

And that’s why he has a waiting list to drop of your vehicle…

[@nonyabiz2777]

Your integrity is above reproach. Bravo sir. I worked for quite a few shops and the industry has changed so much. Now a days it’s screw you first and move on to the next target. When we older folk’s started your integrity was upmost importance. You do a good job then they tell 5 friends and family and so on. Thank you for all you do.

[@halleffect1]

Dave, I like your comment about building it yourself, without dad's help. That definitely made you a better more successful person.

[@DavesAutoCenterCenterville]

Thanks 👍

[@billybob0617]

i'm a diesel mechanic and personally i love this job. I'll admit yeah there's rough days but on the flip side i'm always doing something different every day it's never repetitive.

[@Jsf445]

I hauled my tool box home 21 years ago. I worked as a dealer service writer, tech, and service dept manager for 10 years. I worked at 4 different shops, and each time i moved i made a little more, and my reputation had shops approching me for jobs. When i left the industry i got an instant 5.00/hr raise. Twenty years later i make 55/hr. I dont know how that compares to what mechanics make now, but it seemed hopeless to make a good living as a mechainc in Southeast Idaho, Northern Utah 20 years ago.

[@DavesAutoCenterCenterville]

Thanks for sharing

[@user-zy2ft8gp6q]

this is right on. doing the 4 c principle in my business and customers appreciate the ability to make an informed decision

[@Journeyman-Fixit]

Instead of feeding me you taught me to fish! Dave, God Bless you for the "Microscope Oil Ring Lesson" If I was a young man I would come out there and work for you, from an additude standpoint every day would be a positive high producing solutions! Your additude is the best I've seen in the industry period!!!

[@wallace3953]

Real Logic. Real Values. Real Ethics. you are a Real American. The country needs 20,000,000 people who Think and Act as you, and your associates, clearly do. Every Day. But instead, Look at the kind of people we have developed, and look at the kinds of people that are pouring in. It is too late, for me. But if there are any Capable mechanics, they should try to be considered by your company. Imagine waking up, every day, and working at your shop!! Be like winning the lottery, every single day...hope some great people respond.

[@MasterX767]

I own a 2006 BMW 525i. I NEVER let ANYONE but myself wrench on that car. KZbin offers so many videos on, "How To" that I can do all the servive correctly. Here's yet another shop providing proper knowlege.

[@alwilliams8882]

I have a couple of BMW bikes. Same same. Except for recalls which need later rectification.

[@MasterX767]

@@alwilliams8882 I have 1 open recall on a PVC tubing. I told the dealer to just give me the part. I have caught so many service managers, mechanics and dealers sabotaging my cars in the past. Even Honda.

[@douga9253]

Dave congratulations on all your success and I hope it continues. I am a master certified diesel technician with 22 years in the industry. Part of the problem we are having with a lack of mechanics is due to the fact that there’s not a lot of incentive to get into the industry. You have a lot of upfront cost with technical college, and then the added cost of tooling that has skyrocketed over the years. There’s also another factor, greedy shops. I have a close friend that works with the local freightliner dealership. They are charging $205 an hour and their top master certified Cummins technician is making 35 an hour. Back in the 60s and 70s it was very common for mechanics to make 50% of labor rate. Now I don’t know about you but nobody’s gonna make over $150 an hour off of my back.

[@DZ-rz7fi]

I truly wish I lived near this shop, there needs to be more shops like yours. I will be purchasing a new built 5.3 from you. Love your channel and your knowledge you give everyday Thank YOU

[@bearing_aficionado]

We need an update on 6.7L Powerstroke. I would like to see what your team did to make it more efficient and help with the oil starvation.

[@Sir_Loin_of_Steak]

My experience with the shop owners I’ve worked for, profit is first, which is okay. But they say they want the car fixed right the first time and that comes dead last. The more parts they throw on the vehicle, the more profit they make.

[@hazmatmanprovost]

Really enjoy your videos. I'm a retired construction equipment mechanic in the process of starting a small engine shop. It's great seeing all this new stuff, but what I like best is the business ethic that you talk about. I hope that all business owners that watch are taking your advice. Thanks Dave

[@frederickburns1739]

When it comes to the fix there's the right way/ the wrong way and the customers way!!! And I've never found a mechanic in a can!!!

[@jjam291]

I’ve been in this business for 32 years and this guy is an A+++ Technician!!! This how you get return customers.

[@soundsolutions]

Great advice given and your a man with integrity. Good to see honest mechanical shops are still out there.

[@shaihuludthe8th]

I'm an electrical engineer and do my own my mechanic work, I love the thoroughness of your work.

[@nobodyismyname663]

This guy is a genuinely good dude. I don't know squat about engine repair, but I enjoy listening to Dave's philosophy. And if I lived in Utah that's definitely where I'd get my truck worked on.

[@LeeSmith-dx7gg]

Honesty is always the best policy. It always amazes me how mechanics can do work on a vehicle and the same condition exist when it leaves. I’ve worked in shops as a mechanic til I was 40 and did home repairs to remodels til now and have always treated the customer how I wanted to be treated. I would explain what the problems were, how they came to be and give them options on remedying the issue. It’s funny cause a lot of times the customer didn’t want to hear about, they just wanted it fixed. So I completely understand your philosophy, I just wish I was 30 years younger. That’s another point, some owners weren’t concerned about the customer and just wanted me to run the invoices up, I’ve quit a couple different places because I believe in honest business practice over just financial gain. Good luck in finding quality people.

[@whitelion4939]

Dave you are absolutely right & correct....and i like that straight & fwd...and thats why you are there now with your shop gr8 bro....keep it up....good work and thinking....greetings frm curacao

[@donreinholz8121]

Great advice. No one ever said tearing an engine apart is cheap to do. But that is the only way to actually figure out what it really needs. So just taking the heads off, pulling the heads, oil pan, etc is still a lot of labor. It seems to me if engineers add all of these gas saving systems that usually fail then maybe things need to change!

[@WalkerSmallEnginePerformance]

I'm a service manager for a group of forklift dealerships and you are absolutely spot-on in many respects here.

[@stevebrackett2676]

What an outstanding video Dave ! You are an excellent communicator! Always learn from your videos.

[@DavesAutoCenterCenterville]

I appreciate that!

[@mechanictechnician9206]

Hello, Mr. Mechanic, we are in the Middle East, the Kingdom of Saudi Arabia. We have GMC cars with a DOD system. We shut them down permanently, and we turn off the DOD programming from the engine software. Therefore, it is a problem in GMC cars, and the successful solution is to shut them down permanently so that the car owner can enjoy it.

[@user-cp2mt6bp8n]

ياليت فيه ورش صيانه مثل بالمقطع شغلهم نظيف عكس هنا تعبانين

[@mechanictechnician9206]

ي رجال شغلهم غش في غش عندنا الحمدلله

[@michaelvanausdall5968]

I really like how the 4 c's are applied to an engine and also to a person's life circumstances.I will apply it to my life and my car.

[@johnevans1969]

Condition, cause, correction, confirm, fine words to live by sir. My Dad had many nuggets of knowledge he preached to me relentlessly and I am so thankful for him. One was "knowledge and experience over the untrained mind" ,you remind me of him and myself honestly and I gotta say that it's refreshing. Good to you and yours Dave

[@kennethchoyce8186]

Love your shop sir that’s my dream to have a premier facility like yours

[@taylormeli]

First lol, welding shop owner here 🤙

[@PeterRoos]

It's good to find a good and honest mechanic. I am happy I have one in my local area. His shop doesn't look like much but he keeps my car (with over 223k miles) running smoothly and I am not the only happy customer.

[@aircooledhead]

I just happened to see this video in my feed. I have not watched it yet. But the title alone “How to fix our cars & ourselves”, got you a new subscriber.

[@lanwickum]

Thank you!! Do not sell. Inform. Properly inform. Most customers want a fix that will last the life of the machine. It is usually cheaper than a new machine. I have had customers surprise me more often than not and say fix it all. I don't want to buy a new machine. Those customers come back and those are the types of customers you want. He was not cheap but boy did they do a good job. That is what I want my customers saying at the coffee shop.

[@DavesAutoCenterCenterville]

Well said!

[@StumpStunter95]

Wish i was in the position to come work for a guy like you.

[@7Gia_]

W comment

[@oldmennewgames]

He said in the video, if your a good mecanic send him your reseme give it a shot.

[@StumpStunter95]

@@oldmennewgames once my kid is grown ill have the freedom to be able to leave home to find better work that I will enjoy more. Until then I just gotta do what we all do in that situation and make the best with what I got.

[@melanieenglert931]

Goes in for a new belt, gets a new engine. This guy is good.

[@HAMRADIOJOE4178]

IV BEEN A MECHANIC FOR 40 YEARS, YOU ARE THE ONLY ONE I KNOW THAT CAN EXPLAIN AND MAKE SENSE, YOUR A GOOD MAN DAVE

[@Mr.Beastforpresident]

If I were a customer there I would want my automobile fixed on camera

[@DavesAutoCenterCenterville]

Ha ha, thanks! Hope all our customers feel that way

[@Mr.Beastforpresident]

@@DavesAutoCenterCenterville It benefits everyone from having the repairs done on camera, the shop for content and a record on what’s been done and done correctly. The customer so they can see for themselves how, what and why. And previous repairs from another shop if they were done correctly. And the eventual buyer of the original customers automobile of what’s been done with reassurance that it’s been done the correct way. As a customer I always wondered if shops done things correctly, shops like yours are 1 out of 10.

[@Gabe-kv2zs]

Dave, you need to teach at an auto school....or two...or three. 👌

[@HBSuccess]

He is ! With 136k YT subs it’s prob more like 20-30,000 schools 😅. Just not on the faculty roster but you can bet those kids are paying attention. At least some of them 😅

[@doc294]

@Dave's Auto Center I've been in medicine for nearly 20 years and you have the process NAILED. We work off "Chief Complaints." Then we work with the "subjective information" (patient's description of the symptoms) against things we find with inspection. That will give us something called "differential diagnoses." Those are all the "possible" root causes/diseases/etc and then we do tests to rule in/rule out. You do this SO WELL and it's incredibly entertaining to watch. It's also a dream of mine to open a shop like yours...lol...but that's because I may not be "right in the head."

[@Desertduleler_88]

Love your methodical breakdown discussion regarding automotive repair diagnosis. You earned another subscriber.

[@MechanicsAdvice]

I love the fact Dave not only tells you how to work on your cars but also how to work on your relationships😂😅

[@Mendizabal090388m150]

I just love when mechanics love their job! You can tell this guys love what they do!! I love that atmosphere in a workshop 👌🏻👨🏻‍🔧🧰

[@plasticbmw]

Theres a huge difference between people like you and most people. Highly experienced. love your videos

[@dogsbyfire]

Can’t believe I watched the whole thing! Don’t stop sharing your wisdom, Dave. You’re in the prime of life. Thank you!

[@lancasterjim2441]

You are spot on. Lack of proper communication to the customer and informing them of their options is the main difference between being successful or not.

[@tex4u476]

Every mechanic and shop owner should run their business like Dave. Dude is doing it right. Keep up the good work.

[@DavesAutoCenterCenterville]

Thanks 👍

[@shawntee1859]

It’s like I’m listening to Jesus and sitting In mechanic church while listening and watching these videos bless😂🤌🤌 the best educating I’m here in nz and I need Dave advice it keeps me going I am qualfied but this re sparks it all! Love it

[@anthonybotonis5841]

100% buddy.. a great mechanic has great communication to go with their experience in the trade

[@drosie1214]

Excellent post Dave. I started in this business as a parts runner in 1992 and have spent the rest of my life in this business. I'll say you're one of the best I've seen in this field on how you educate people on how you'll fix their cars. Your customers, employees and vendors are lucky to have you on their side. A leader in this field for sure!

[@ctquicksilver]

The only way I would work as a mechanic is under Dave’s leadership… he’s like a father, a mentor and a wise businessman. Respectful, knowledgeable, to the point, honest and professional. High standards yet understanding… this is the business model all shops should follow.

[@lennyevans4724]

Very well explained Dave, giving customers options and suggestions acting in the best interest of the customer. I wish every shop operated like you do

[@tasstychezbugu1563]

Dave ever since I’ve watched your videos it’s truly changed the way I think about even fixing my own cars. It’s opened my eyes to truly thinking through a problem with a car. One hell of a mechanic. It’s no wonder that shop has been running strong. Thank you for all of these amazing videos and taking the time out of your own work day to film these!

[@NZkiwibandit]

Dave..... If I lived stateside, I'd be knocking on your door for a job..... Been a mechanic for a 4 decades now and a few shops I have worked in over the years have been so shadey they leave a shadow when the sun goes down.... You are soooo correct about communication between customer and technician...... Good comms apply to everything in life..... An issue doesn't get sorted without talking about it..... Keep up the good work and don't lower your standards..... You are where you are today because you are up front and honest..... Stay that way.....

[@cvautos22]

This is excellent advice for any mechanic, be it employed or business owner. As someone who has been in the industry in the UK approaching 20 years , majority with main dealers but now working for myself it is refreshing to hear this sort of advice. Manage your customers expectations. Thank you for posting this video !

[@markahad6583]

I just stumbled on this video and I was very impressed. I have been in the industry for over 40 plus years. Service manager for a number of years. The number one skill you need to learn and always improve on is communication, yes communication. That’s a must. Thank you Dave. You definitely earned my respect. Cheers from Canada 🇨🇦

[@southmcwow]

This video has completely changed my perspective, approach and generally overall attitude. Hearing you explain a customers issue as a condition and not a complaint is something I needed to hear. Thank you for the insight.

[@xlrider1565]

Your straightforward approach, diagnosis, customer consultation, and repair Philosophy is a rare thing. I appreciate your honesty, in an industry full of Jackals. I pride myself on being an honest person, so I appreciate that, in a repair technician.

[@DEAFthief]

I’m so glad this was my first full video and not just the shorts like I normally watch while scrolling. I needed to hear this today 😊 Thanks for the uplift Dave!! 👊🏼

[@DavesAutoCenterCenterville]

Glad it was helpful!

[@therealbenavis]

Dave, I love the videos. I love the way you look at things. I worked 4 years civilian side at bad and shady places, 1 year as a lube/tire tech and the rest as a technician. All I can say is at least you and I can sleep at night with the results of our work! I'm recently put in the position of team leader and inspector working on military equipment that has been neglected for many years and your insight fuels my passion to do things right and brings up many great discussion points.

[@DjCBlaq]

I was waiting on this update. Pure gold. This guy gets it.

[@michaelschneider-]

+1 .. Business owner excellence at work. .. Luv the 4 C's.. Man, this shop has the goods. .. .. ..

[@koacello]

Love your channel! You’re a real straight shooter ! I enjoy the wisdom you impart!! Thanks man!

[@john_dee1431]

Love the straight talk. Need more of this in videos, and not just for the auto industry.

[@earboit5145]

100 percent agree with your diagnostic process,it’s the only way to get a real repair . Further to that is you can’t fix something unless you first understand how it all works. Because of this some people chase the symptoms rather than fixing the cause. Loving all the videos Dave. Keep up the good work. Eugene

[@eightysevenmoore]

DAVE! I love your work ethic. I left the service business a while ago because of how the pay structure was. I was young… super trained… eager… had terrible tools. I found that at that time and the shops I worked in you weren’t allowed to fail. And with a young budding tech… there’s a lot of that. I do miss wrenching. If there’s any shop owner that could convince me to wrench full time again it’s you. I’ve come a loooooong way and have extensive and very high level experience in the automotive engineering world now… particularly with electrification. I still wrench but it’s in the development lab!… not on rolling chassis… but on dynos. I do miss the freedom and creativity it takes to fix things sometimes. I don’t miss the slow period and flat rate… yikes.

[@terrygotwhatheheaskedforfo7789]

Thank you for your advice ❤

[@ahs3129]

Started watching more and more of this guys vids. Seems to be one of the few places that employ real technicians vs parts installers. I 100% agree about communication. As a motorcycle tech and former business owner, the ability to communicate what’s going on at every level will determine whether you earn business and loyalty vs leaving customers bitter and doubtful. I provided detailed notes, photos and videos every step of the way so customers could understand to a degree what was going on so they and I felt confident in moving forward and meeting/exceeding expectations.

[@MeoMiyo]

I could listen to Dave all day. What an intelligent and amazing mechanic.

[@josephryan9088]

All the best advise. I'm a GC in New York, I do the same with customers. Fully explain what the cause of their problem is, and they have to decide what they can afford, how long the repair will last, what the warranty coverage is, depending on their choice of repair. Some truly can't afford the full repair, others are just cheap and don't make the right decisions even when presented with cost compared to value. You do your best, 'best', and that's all you can do, and sleep very comfortable at night, ready for the next day.

[@johnjobe2380]

I work in parts at a dealership. The insane thing in my opinion is the mechanic will have us warranty that belt 3-4 times before he admits THAT’S NOT THE CONCERN. The car is still not fixed. Then he will demand he needs 3-4 more hours to really diagnose it. Crazy

[@taydencornish]

The way Dave handles situations is inspiring. To get straight to the point, it's clear to me that the customer is not only struggling with money but with life in general, I can hear it in his voice. I hope better days are ahead for him and maby he might apologise to Dave if he hasn't already. You just never know what people are going through, not that it's an excuse to be rude like he was obviously, just saying. Chose kindness when you have it in you, the world needs a lot more of it. Dave is so good on camera and I find the videos so interesting, he's just got the nak! Love from Australia

[@mikescaffo4850]

I like this guy because he started out by saying his intentions are not to discredit anyone that's the sign of someone who has character

[@DavesAutoCenterCenterville]

Thank you. Our industry needs to lead the way in showing a unity and decency of character.