DBrand Scammed Me (Rant)

[@AdrianneDC]

Hold your pitchfork everyone, just wanna give you guys an update I was able to get a refund. They finally responded to my email a couple days after I made this video.

[@PuppetMaster0]

Lucky you, been 12 days now for me and no reply still.

[@jacobr7693]

Yeah because you made the video and they saw it 🤣

[@grangenhocker]

bro got oiled up for this vid

[@AdrianneDC]

Shining shimmering splendid

[@DerDSi]

TKDR: Bro is mad because big companies make a simple mistake and don't have the workforce like Amazon does and can't answer thousands of people regarding their order in seconds

[@AdrianneDC]

Amazon has spoiled me 😭

[@FrostByte404]

"They have a minimum [spend to get] free shipping. So they are very anti-consumer." - Adrianne 😆🤣

[@floriannagl9193]

it's called having a company and trying to make money with it

[@YoshimiMilk]

Dude has a patience of a goldfish. Expose my ass 😂. As if you are their only customer, you don't need to announce your discontinued support, this ain't the airport.

[@AdrianneDC]

I also have a memory of a gold fish lol maybe I should identify as a gold fish

[@adamno.6073]

Dbrand has always been good quality and customer service for me

[@gorillaplaysgames8550]

Love that its all talk and no proof. Show your purchase orders with redacted information. Look into your account and see if they have actually shipped the screen protector yet, there's a likelihood that it may have shipped separately. Did you just email their general inbox or did you send them a message via their website? Ive had issues in the past (wrong skin included in the case), I messaged them through their website had a response in 24 hours and had a new skin next day shipped to my house. Their customer service is generally fantastic. Free shipping at an order minimum is NOT anti-consumer at all. The SD Screen Protector is only 24.99, Shipping to (what I'm assuming based on your videos) California is only approx. $5. You chose to go out of your way and spend an additional $30 just to get free shipping. (your total without the skin would have been 30 before tax.) Also you cant compare anything to amazon, its a completely different shopping experience. Dbrand does not have anywhere close to the number of employees as amazon, they don't have the same number of warehouses, and they don't own their own delivery platform. You have a very bad take on all of this

[@NotMushMush]

Bro just delete this and save the little ammount of dignity you still have.

[@jacobhuffine4080]

The type of skin you ordered for your iPad is a holographic skin. Dbrand included a second non-holographic Damascus skin with all purchases of any holographic skin. It says that on their website whenever you select a holographic skin. They have a lot they are doing at the moment, the will reply to you email, you just have to be patient. Dbrand is very good when it comes to "making it right" as you put it. I HIGHTLY doubt they are refusing to work with you.

[@WomboComboPVP]

plastic does not scratch glass.

[@AdrianneDC]

I can’t risk that considering how much the device cost you never know

[@edms3656]

@@AdrianneDC Mohs scale of hardness. Plastic wont scratch it. Even if you force it.

[@koolkat214]

@@edms3656ahhhh okay thanks for letting me know. I was getting anxious when the plastic touched the screen thinking I scratched it. Thanks for clarifying it.

[@Marauder-q2v]

@@edms3656 i mean you could technically crack the glass if you force it hard enough. but at that point, its on you for being an idiot

[@edms3656]

@@Marauder-q2vI think if you're applying that much Force then the glass would just shatter,

[@GetSchwiftyTV]

Just so you know, they sent 2 skins because the Warzone style topo skin had some issue caused by the material they used for the shininess, so they send another version of the same graphic that doesn’t use that material

[@AdrianneDC]

Ahhh ok thank you for the information I did not know

[@Jeffmac420.]

Take A shower Bro And Relax A little

[@scarekraken]

"schizo posting" ahh video 😭😭😭😭

[@noobrex1]

Maybe just wait for their response like a normal person lol.

[@Juancho-w8eJ]

I think he's an aspiring content creator and wants to go viral with this video. He's just grabbing the opportunity since it showed up for a very compelling content. lol

[@AdrianneDC]

No I’m just pissed off lmao and they still haven’t relied to me wtf

[@noobrex1]

@@AdrianneDC Did you email them directly to their email or did you use their form on the website?

[@PuppetMaster0]

You really think waiting up to 10 business days for a reply for a company as big as dbrand is "normal"? You are not considered a "normal person" if you accept this, you are considered a sheep who others can step over. Value your time more, it is okay for people to expect an actual normal response time and it should be very easy for dbrand to even temporarily hire an extra person to reply to support tickets if they have weeks of backlog building up. If people don't state their dislike, dbrand will never change this. And they have been stating it is only a problem "currently" for over 2 years now, so yes, even if this was considered "whining", he still has a point.

[@noobrex1]

@@PuppetMaster0 Says someone who gets mad about a KZbin comment xD

[@TheUnidentifedFool]

/insert ''Oh no...anyways'' meme

[@adamno.6073]

"you have 24hrs" type ass video

[@a_channel_of_stuff]

Try contacting them on their subreddit.

[@AdrianneDC]

Ooh okay thank you for the great idea. I’ll try that. They still haven’t responded to me so I’ll try it. Thank you!

[@diow142]

Dude really?, its a small company and your mad that they can't get to your email in a few days???.

[@Noel_Jaco8]

what did they say when you emailed them?

[@AdrianneDC]

At the time of writing this comment, nothing yet. Such a shame because I love their stuff and never had issues before this incident. 🙁 also dude thank you for leaving a comment. I literally just published this video, you’re a fucking real one! Thanks for watching my video!