Dealership LIVE Sales Calls By ANDY ELLIOTT - Ep. #1

[@AndyElliottOfficial]

TEXT ME IF YOU WANT TO BECOME DEADLY ON THE PHONE I’LL HELP YOU! 918-210-0254 ANDY 💪

[@mazmanianh1]

Treat every customer like they're your family members. My mission is to always ask as many questions as it takes to find a few things in common then use those as my closing tools. I've been in the game since the mid 90's. Started out as a porter and worked my way to becoming a GM. I retired from management and decided to get back into the trenches and do sales again because being in management these days isn't worth the brain damage. Best decision I ever made. I'm making almost the same as the sales management but working lot less with only my customers to worry about. I follow one simple rule. Treat every customer like they're my family.

[@KelownaToyotaPro]

These are the best videos you have done... Love the message and the real life input. Keep killin it - Thank you for the great content you provide

[@AndyElliottOfficial]

Appreciate you brother 💪

[@hmmthinking4208]

Man I've always thought I'd be bad at sales, but after listening to this I'm convinced I'd be better than most, if this is the standard. How hard is it to say; who is the car for? What is it about this model that makes you consider it? How soon are you looking to make a decision? What's most important to you when purchasing a car, is it luxury, safety, price? I'd love to help you out with that. Have you thought about a (similar model), it may suit your needs also? We have a big range it'd be great to help you with this. BTW, I have been marketing for a sales trainer for the last 12 months and I have picked up some of these questions via osmosis. Trust me when I say, TRAINING HELPS. I see it every week. I'm not in America and I'm not a sales person, but if I was I would take whatever sales training this lad is offering. He is on the money.

[@AndyElliottOfficial]

I appreciate you watching & subscribing! Shoot me a text 918-210-0254 Let me know what’s an area you are ready to level up at and let’s crush your competition. I’ll send you a kick ass training planner I put tgthr 💪

[@tuckermusic4719]

People don’t care how much you know when they know how much you care. That is one of the best things I’ve heard in a KZbin video

[@v6hellcatawd901]

Andy Love your website, videos and energy. Been with you since you had just a few thousand subscribers. I had just started the car business almost exactly 1 year ago. So I looked to KZbin for help. I came from a grocery store and had no clue about anything in the dealership world. After going through 5-7 videos from other people I found your channel. I'm glad I did. You gave me the confidence to sell cars when I was struggling to handle objectives. I'm happy to see you and your company gets bigger and better everyday. Thank you for helping me out. I will always remember and appreciate it.

[@AndyElliottOfficial]

You freakin rock! #1 THANK YOU #2 I GOT YOUR BACK 4 LIFE 💪🔥

[@thomasardizon1430]

I’m amazed hearing these calls even before I started learning with you it’s been drilled into my head that when you pick up the phone you immediately take control of the conversation by asking questions as you answer them. No wonder they say you can’t do a car deal over the phone

[@AndyElliottOfficial]

Thomas you are awesome I appreciate you! Text me I’d love to meet you 918-210-0254

[@jamesoakley8576]

Can't do a car deal over the phone? Our dealership averages 750 cars sold a month. A third are sold over the phone to all parts of the country

[@tiffany5441]

As someone who’s new in sales, what would be the appropriate response?

[@mantasgulbinas2270]

I don't sell cars anymore but still enjoy watching these videos! Great general sales knowledge. These live calls are actually entertaining to me as well. Thanks Andy.

[@AndyElliottOfficial]

You Rock! Thank you

[@realdealprimer]

Do you recommend this industry still?

[@ryanrobbins2363]

I used to sell cars and while i was pretty good at closing people on the lot I always struggled selling appointments over the phone. Now I work in retention at another company and truly understand the value of rapport and setting your own pace on the phone. If only I could go back :(

[@AndyElliottOfficial]

Hi Ryan, let’s learn and crush this season in your life. I can help. I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪

[@elijahalfordbicmotors2682]

WOW!!! EYE OPENING!!! I bet this guy will train with Andy after this!

[@AndyElliottOfficial]

💪💪💪💪💪

[@younggrinch2826]

I bet this guy gets fired after thia

[@davefmb1]

I JUST LOVE THESE LIVE CALLS KEEP UP THE GOOD WORK!!!

[@AndyElliottOfficial]

Appreciate you! You bet!

[@Md-zx7mr]

Well done Andy! This is up there with the best content you’ve created. This is a great way to learn and it’s entertaining 👌🏻

[@AndyElliottOfficial]

Love ya bro

[@sportsuniverseny]

Very impressed with Mr Andy Elliot. I wish i had this sort of training

[@Treasureman.]

Dealership actually tell their salespeople not to ask for names. They believe in give give give and not make it awkward by already asking for the name and take care of the customer first which can be both good and bad. I think sales people should be able to write their own script. Those door to door sales man also use “we just worked with Nathan down the block so we thought you might have the same problem too” TOO damn much lol

[@E39Davey]

Need more of these, they so entertaining 😂

[@AndyElliottOfficial]

😂 appreciate it

[@magniis7887]

More of these pls

[@feelfree5090]

PLEASE ANDY MAKE MORE VIDEOS LIKE THIS TRYING TO GET A LOWER PRICE

[@MillionBoyLuc]

7:49 she did good she tried getting you in the store 😂

[@devsergio]

But did she get him to come into the store? No . She didn’t really try

[@velocityworks]

I’ve seen you always ask for a better price over the phone yet I’ve never seen you answer how to overcome the objection. If you are asking for a better price and she says they will do a better price on the floor… well then your presence is your leverage… it’s not entitlement, its sales tactics that they’ve been taught as I was taught. I don’t personally use them as Ive always been a customer service first person.

[@Dameflame54]

These videos are very eye opening! I’ll be using these same talking points with my sales team (Furniture Industry). Thanks for the content Andy!

[@AndyElliottOfficial]

You rock! I train a ton of furniture sales people too! Text me I’d love to connect with you 918-210-0254

[@cvjonesmusic97]

Loving these videos!! The phone can be the hardest thing to overcome as a salesperson!

[@AndyElliottOfficial]

Agreed! That’s why training is so important

[@jrendon686]

I’m pretty sure that second phone call was to autonation 😂 they started a BDC department at my dealership and I go in and follow up after the BDC has talked to them because of conversations like this lol

[@AndyElliottOfficial]

LOL‼️

[@djangobruce]

I work at Autonation and we have no BDC.. But they only let me and one other guy run phones. It’s all about close percentage! Def some clowns out there though

[@Officialchrisnguyen]

SAVAGE!!! Love it!!!

[@AndyElliottOfficial]

Beast mode!

[@jeffnlovett]

Dude this is solid!!

[@AndyElliottOfficial]

My man 💪💪💪

[@zinq1193]

Andy, I am a fairly fresh car sales man. The store I work at is one price and we base our prices fair according to JD power, and KBB etc. I’m curious what you’d want me to tell you when you ask for a better price? My assumption would be to continue to convince the car is worth what it’s value is listed at?

[@jerreddenton4862]

You are the best Andy!

[@AndyElliottOfficial]

💪💪💪💪

[@josephmiller4616]

Do you send links to the videos to the dealerships? This is a hell of a advertisement for your services either way.

[@AndyElliottOfficial]

I just call them

[@garrettbrown296]

Andy PLEASE call my dealership. Phone ups go to the same 2-3 guys although they’re supposed to be rotated and the phone skills are not there.

[@AndyElliottOfficial]

Text me where you work I’ll handle it 🤫😉 918-210-0254

[@alexandrearfredrubia]

this is gold

[@mattbadger4305]

Great video!

[@AndyElliottOfficial]

💪

[@rafaelmccloud8406]

Andy says they messed up with first not asking his name, but they messed up 1st with not even realizing who they were talking to lol. The first step was not watching ole Andy’s videos💪🏽

[@AndyElliottOfficial]

FACTS!!!!!!!

[@gabrielruelas9179]

What video can I watch to help me overcome that question that customers ask regarding the price?

[@AndyElliottOfficial]

Text me I’ll guide you! 918-210-0254

[@jessicastarr4427]

Ok you said every person said the wrong thing but what would be the right thing to say? My 1st day was yesterday so I would like to learn the right way the 1st time so I don't start any bad habits

[@Kauffman578]

What are your thoughts about Steve Richards car sales tactics - another youtuber? It would be good if you review/react to some of his videos

[@TopGainerT]

Love this!!!

[@AndyElliottOfficial]

Appreciate you

[@codycunningham9293]

Training on this right now.. Through you lol not my dealership they don't care even though im toping the charts as the new guy?

[@AndyElliottOfficial]

Crush them’ I love it!

[@mattverville9227]

If i pay for my company to be trained, is it considered a business expense?

[@SportRecapsTV]

First off you do great work Andy, thank you for everything! Quick question for you I just got hired as a sales remote employee for a window installation company. I’m excited to start I just have this one fear, stumbling over words when speaking to a customer. How can I break that anxiety? I feel well prepared thanks to all of your tips/guides. It’s just a speech thing, what if I stutter on accident? Thanks!

[@leonstokes6126]

What do you do if you advertise your best price and they ask the same thing?

[@AndyElliottOfficial]

Use my deadly word tracks and stay away from the old regurgitated BS training that doesn’t work… If you sound like everyone else for the last 20 years you’re not gonna get anywhere

[@JoeJacksonGT3]

Andy, do you think that GMs are telling their sales staff in the morning to hold firm on all pricing as they know inventory is at an all time low and 'we'll get 10 leads on this vehicle' vs. the 2 or 3 they're used to? As a former GM, I'm not surprised at these calls, but I am surprised to hear how easily they give up. I haven't been in a store in a couple of years, but I imagine that some units are getting 10 calls day on them.

[@AndyElliottOfficial]

The lack of training across the nation is insane… To be honest most people just don’t care anymore and won’t invest in their teams to get training… And if they do invest they’ve invested into the wrong training! I would tell you that a store could triple it’s business overnight on my program and the ones you were using are killing it! Training is the magic!

[@thecapn636]

Didn’t realize this came out today I was looking for another video😂 can’t wait to see more

[@AndyElliottOfficial]

Keep up the training!!!! Appreciate you!

[@MYBB90]

I wanted to provide feedback: I have always been programmed or told that when someone is calling on the phone that you don't want to give any information and don't discuss numbers unless they are in the dealership and that chances are if they are calling in, they are just "wasting time" "kicking tires" so they are treated as less of a priority. When I type all of that out, it seems really counterproductive but I fear I'm not the only person that has been made to think this way. This salesman sounded like his mindset was "Okay, so he calls in and wanted pricing on the truck then wants to negotiate over the phone. I go and take my time to get his information and when I come back tells me he wanted to keep shopping. He wasn't serious. He's just calling around trying to play us against each other. I don't have time for that" and turns out you could've been serious

[@jesse_cloud9]

I LOVE these videos! Jesse Cloud here‼️💯🤑

[@AndyElliottOfficial]

My ninja

[@gooddogson]

Soo....what's a good response?

[@ricanupstate]

Well done.

[@AndyElliottOfficial]

Thank you!

[@michaelsingh8346]

I swear. We act like Andy is being hyperbolic but my man is not wrong one bit.

[@therronhumphrey]

What’s up baby?!?

[@AndyElliottOfficial]

Let’s kill it!

[@BigKelvinHomie]

Let me train with you man

[@zurtious]

Love these! Just started watching your videos Andy and have been learning tons! But i have an idea, since you’re doing phone pops why not try to contact someone on a facebook market place post?

[@AndyElliottOfficial]

Text me I’ll help you 918-210-0254

[@jorgemagdaleno9085]

I get where they are coming from. With that market dealers have the upper hand. If a customer won’t pay the asking price there are other customers that will. I agree they did a horrible job, but the market allows it.

[@AndyElliottOfficial]

Hi Jorge, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪

[@skoof175]

Hi Andy, could you sell a cream milk to a they/them?

[@ProMoneyBagZ]

🤣🤣🤣 this is gold, learned something from this video. Thanks man

[@AndyElliottOfficial]

Eddy I appreciate you!

[@voboza3981]

Andy Elliot Oklahoma

[@SimonWLabs]

Thank you, Andy, I've learnt so much about people knowledge from you! I'm not afraid of cold people anymore, I know how to make them warm ~_^

[@AndyElliottOfficial]

Hey yes Simon! I freakin love this’ so proud of you!

[@xshinigami2068]

Call up roseville toyota

[@AndyElliottOfficial]

Done!

[@philipconifer2687]

If what you're saying is happening in 99% of dealerships, what do mean "get crushed by the competition"? 99% means everyone is doing it. So if everyone is doing it, then so is the competition. So there is no competition.

[@luisflores1069]

Till this day he still uuuuuuhhhhhhhh....

[@Computertutorialguy]

Average untrained sales people You can't blame... it is up to the owners

[@submx067]

I like this dude’s energy and approach a lot, but in a previous video, he focuses on teaching the importance of portraying a content energy in that you as the sales person are okay with or without the sale going through. Seems a bit contradictory with the feedback he had for the gal on the phone and her take it or leave it attitude. She seemed to embody the very attitude he recommended having.

[@Computertutorialguy]

It is just a normal average guy.... probably haven't been trained to deal with customer professionally

[@coreylucas5997]

They WANT you AT the DEALERSHIP lol 😂 they don’t want phone calls

[@turtletitan62]

“There’s not a lot of trucks out there”. Yeah okay buddy lmao. Good luck finding anything in my area that IS NOT a truck or SUV. Also, the demand for trucks is booming because every soccer mom Karen thinks they need a 6.6 Duramax to cart kids around.

[@CanadianDucks]

This was painful to watch

[@AndyElliottOfficial]

Told ya

[@JuicyisFresh]

I wanna say something like "imagine one of them seeing this" but salesman like THAT sure as hell aint lookin up Andy Elliott videos 💪😂