Is it come with wooden ? If it is same product shown in video i want ti buy ! And cash on delivery is available?
@SleepyheadHQ Жыл бұрын
Hello there! Thank you for reaching out to us. Unfortunately, we do not offer a cash-on-delivery option. However, we gladly accept all major credit and debit cards, as well as various online payment methods. & The Sleepyhead sofa bed and the wooden base should be purchased separately. Please call us on our support at 888-488-4345. Our team will help you with the complete info. Thank you mysleepyhead.com/
@sreekumarradhakrishnan77809 ай бұрын
Where can i buy additional cover for this product?
@SleepyheadHQ9 ай бұрын
Hey Sreekumar, Thanks for connecting! For more info on product related queries please connect with us on 888-488-4345 or you can write to us at support@mysleepyhead.com. Thanks!
@AnujSwai Жыл бұрын
I bought mattress from sleephead. After one year of use my back start to paint and its getting torn from side as well..when i check the thickness its 5.5 inch when i order it was 6 inch.. They were ready for the retun..when i return the product they promised me full refund but after pickup is completed they only refund me 7399 instead of 9500.. And didnt provide me call recording caise they didnt mentioned the deductions..totally unsatified and their reciews are paid😑😑😑😑
@SleepyheadHQ Жыл бұрын
Hey Anuj, We regret the inconvenience and duress caused by this experience. Our return policies are defined by timelines and accommodate for wear and tear. It's not a hidden policy, and it's mentioned on the website and mattress booklet. According to the pro-rata calculation, the amount has been refunded to you. There is a full money back within 100 days, post which the calculation has been charged as explained. We regret the experience and would be willing to take you through all information available to us on how best to take care of the mattress. Thank you
@tabassumharis4458 Жыл бұрын
Which color sofa is shown in this ad
@SleepyheadHQ Жыл бұрын
Hey Tabassum, thanks for connecting with us about the colour of the Sleepyhead sofabed one is pastel green. Please find the product link below. mysleepyhead.com/foldable-sofabed?colour=285
@VikashGupta-f1j Жыл бұрын
Solid wood type?? Teak wood or sheesham
@SleepyheadHQ Жыл бұрын
Hey Vikash, thanks for connecting with us the solid type of sofa bed base is Mohagony wood with Honey finish. to know more please provide contact us on our support at 888-488-4345. Thank you
@Indi4u2 жыл бұрын
How much maa it costs??
@SleepyheadHQ2 жыл бұрын
Hey there, the sofa bed price is ₹ 14,999/- and the sofabed base is ₹11,999/- currently, we are also running a discounted price on our website. To know more details, please DM us with the contact number. Our team will connect with you and help you with the complete information. Thank you mysleepyhead.com/foldable-sofabed/ mysleepyhead.com/sofabed-platform/
@karlitrevor17502 жыл бұрын
☹️ ᑭᖇOᗰOᔕᗰ
@JD-wp3wq Жыл бұрын
This sofa cum bed link? & emi available or not?
@SleepyheadHQ Жыл бұрын
Hey there, thanks for connecting with us we do have EMI options available. for more info please connect with us at our support number 888-488-4345, Our team will help you with the complete info, and please find the sofa bed link below. Thank you mysleepyhead.com/foldable-sofabed?colour=276
@bserk84 Жыл бұрын
Size?
@SleepyheadHQ Жыл бұрын
Hey there, thanks for connecting with us; the size of Sleepyhead Sofa cum bed comes in one standard size, which is 75x45x10. To know more in detail, please reach out to us on our support at 888-488-4345. Our team will help you with the complete product info. Thank you mysleepyhead.com/foldable-sofabed?colour=276
@deveshgupta30084 ай бұрын
I am extremely dissatisfied with the product, delivery, commitment, and customer service from Sleepyhead. After the sale, customers are completely neglected. I strongly advise against purchasing products from Sleepyhead.
@SleepyheadHQ4 ай бұрын
Hey Devesh, I’m truly sorry to hear about your dissatisfaction with our product, delivery, and customer service. We strive to provide excellent service and deeply regret that we fell short in your case. Your feedback is important to us, and we are committed to making improvements to prevent this from happening again. Thank you for bringing this to our attention.
@deveshgupta30083 ай бұрын
Thank you for acknowledging my dissatisfaction. However, your assurances mean little when they are not backed by actions. Despite your repeated promises, the replacement process was significantly delayed, causing immense inconvenience. Instead of replacing the product, you should have honored my request for a return and refund. Potential buyers should be aware that this company does not fulfill its commitments and fails to provide timely customer service. I strongly advise against purchasing from this company.
@SleepyheadHQ3 ай бұрын
Hey Devesh, I deeply regret the inconvenience and frustration you've experienced. We understand that our assurances must be backed by prompt actions, and we clearly fell short in your case. We are committed to improving our service and regaining your trust. Thank you for your feedback, and we sincerely apologize for any distress caused.