Delayed from Newark to Norway with United Airlines

[@fleishum]

I really commend you Jeb for trying to see the impacts of travel delays from the perspective of airport personnel and airline crews. Your patience and empathy are admirable.

[@corayye4099]

I really love you. You’re so kind and understanding. So many aviation channels are mean and heavily critical, taking their smallest frustrations out on crew.

[@jarrettwright3703]

That is always my thought about Jeb’s reviews. Many other aviation vloggers have a very mean spirited, ‘aha! Gotcha’ approach to their travel reviews, Jeb tells it like it is without the unnecessary shaming of the hardworking employees for whom all circumstances, negative or not, are not within their control.

[@Sanyu-Tumusiime]

pete buttigieg messed up our transporation here in the US

[@margueritag.1993]

@@Sanyu-Tumusiime 1 m

[@avioncamper]

@@Sanyu-Tumusiime It was messed up long before he came to town. Something called covid and employees quitting in droves, now the airlines are ramping up without enough staff esp. pilots..

[@Sanyu-Tumusiime]

@@avioncamper nah it's definitely pete buttigieg he's the one that messed it up. it was fine until he came into power. I don't think it is COVID cuz we gave $40 billion to airline industries so they shouldn't have fired the pilots. makes no sense why there is a shortage.

[@AM521Volcano]

I’m primarily a Delta flyer but one thing I admire about United is their explanations for delays; both on the app and from the gate agent. Knowing why a flight is delayed gives me piece of mind and makes the travel experience more tolerable. Transparency can go a long way to helping all passengers! I really hope Ed Bastian implements this on Delta soon.

[@AquariusTurtle]

I'm not defending Delta or United but I can give you some inside perspective... the reasons for delays are complex. It's usually some form of Reason 1A --> Reason 2A + Reason 2B ---> Reason 3A + Reason 1A ---> Reason 4A + Reason 1A. You could create a big branch diagram. There's two problems: A) how do you track each of these reasons? B) how do you decide what to tell the passengers? Every airline has this exact same problem.

[@_w_w_]

You are falling for the trap! UA give you a reason, but it's not always the same reason or right reason. Having dealt with IROPs on both, DL still does a better job at handling disruptions... especially for frequent flyers. Knowing a reason doesn't really help! The airlines are keeping their birds in the air almost at all times, so UA could claim "weather"... if it happened several flights ago and caused a cascaded delay. Given the birds are always in the air, you can technically claim "weather" for any delays as you can always trace back and find a mission that was impacted by weather. What we need in the US is consumer protection laws like EU to stop all the non-sense of made up excuses just to get out of compensating passengers.

[@leflores91]

@@_w_w_ Somethings that cause delays shouldn’t be released to the public. At least not on the spot, unless the hire ups of the airline say so. Not all passengers understand the inner workings of the airline industry, so they’ll wave off any explanation as meaningless.

[@jeffreysnydr]

Same with American...

[@Blank00]

@@_w_w_ and how do you think other airlines would respond if a weather delay caused a cascaded delay?

[@RobertBitzer]

"I was hangry"...."no you weren't, darling!". That was a classic moment... You guys are a good traveling team.

[@dhampir15]

That moment really made me smile!

[@YYZatcboy]

I'm a retired flight dispatcher from a major Canadian airline. I wish we had gotten to have you come visit our ops centre. Thank you for always being so kind and generous and understanding with the airline staff. They always do the best they can to try to make the operation run smoothly.

[@RishaanC]

@@alunesh12345 im not christian

[@ChrisS-ln1jq]

I had an experience with a delay just last Saturday. I was trying to get to BOS from SLC, connecting through AUS. The AUS flight out of SLC was delayed due to a pilot shortage. This was going to cause us to miss our connecting flight. Luckily, our amazing gate agent was able to rebook us on a direct flight to BOS leaving only a few hours later. We had no issues getting seats together for 3 of us, due to a second amazing gate agent. I should note, this was on Delta; they have caught a lot of negative publicity lately. However, I am a returning customer of theirs, and will absolutely continue to be after this experience. 5 stars!

[@auggith]

i have to say, i’m truly impressed and grateful for your understanding and compassion with the delays and other related issues. i see so many news articles about how “horrible and unacceptable” the current delays, baggage issues etc are and i can’t help but feel disappointed at how little compassion and understanding these news outlets have for the immense overload and struggle faced by airline and airport staff currently. your good attitude, compassion and understanding is so refreshing. thank you jeb 💙

[@scottmulrooney8483]

Besides one takeoff and one landing the best part of the video was Jeb showcasing his inner kid leaning on the windowsill. The only thing missing was a tremendous sigh! Thanks for the great video guys!

[@keithlivingstone2525]

My wife, who’s also a Suzanne, was in Bergen (as part of a Norwegian cruise) a few weeks ago. One of her favourite places. Has been to Greenland since and is now heading to Lithuania (she’s an art tutor on cruise ships).

[@itsnotme07]

So when does Suzanne get her own score? SuzanneScore? Bummer on the delay, even more so when you know where the plane is exactly. Love the "be nice" attitude....and now more than ever that is needed with any kind of trip!

[@johannv8835]

Hi Jeb, great video as always. I work at the Frankfurt Airport and trust me, as a employee it is such a hard time for us as well. I always understand the passengers which are frustrated, but sadly some of them are the ones, who start to attack the staff verbally and even sometimes physically. The mistake is by a insane misleading managment the last 2 years. It is urgent that some guys in the managment get fired. But instead they hide and the normal staff gets confronted with the mess from day to day.

[@majensen70]

You guys are a hoot! Perfectly matched and just enough gentle edginess/teasing to make for a long lasting marriage. Kudos for making the videos fun, enjoyable and informative.

[@conquerordie230]

LOL, loving the blooper reels, it's nice to see a good sense of humor in a couple!

[@kevinwells4986]

Gotta get you to 1M subscribers. I'm never dissatisfied. Thanks to both of you!

[@jonathanmartens8332]

You know delayes tend to happen now days unfortunately. I’m glad you and Suzanne were able to make your trip. Some people don’t have that choice because some do get canceled even. All you need this summer is a lot of patience and gratefulness because the people that work on the ground work their hardest to make us safe and on time. Thanks for being a great creator jeb. I’m glad to be able to watch your videos :)

[@robertmcneill7144]

OMG! Another great video under I'm sure trying circumstances! But, the bloopers were the dessert! Both of you were hilarious! Thank you.

[@kirsteencampbell6489]

OMGosh. I totally do hangry!!! I have just stumbled across your chanel and am seriously binging your back catalogue (both air and rail!) Love you guys. ❤ And i feel if more people showed the respect and empathy that you guys show for others, the world would be a better place 😊

[@michaelminnick2516]

This flight deserves bonus points for being part of United’s route network at all. We just took the flight a week after you did. We had similar delays. But it was so nice getting off at our final destination and gathering our bags (that all made it) vs worrying about tight connections and lost bags in Amsterdam or Stockholm, etc.

[@Yadao1832]

As a United Customer Representative I'm just smiling the whole time. I must say there's a lot of Americans who is still very understanding, polite & kind. Thank you for calling United hehe 😁 Please be more patient 🙏

[@honorsherman4667]

Lovely video, and I hope you have a great trip! Great to see Suzanne in some of the recent videos as well.

[@azitula]

I am an UA ramper out in PHX. Appreciate the 💕💕💕. Love your videos.

[@cathymolina9139]

You guys are so much fun and so cute together. Thank you for sharing!

[@andrewharvell1920]

Love the content, empathy and patience from your content, Jeb. Travel is no easy task right now, especially internationally! Would love to see some content with Southwest Airlines soon.

[@cwg73160]

Ok. Let’s be honest. He always has the luxury of lounge access to smooth out inconveniences, and his job is to travel and show his travel through videos. Editing a video to show spite wouldn’t do him any favors.

[@fridayschild19]

Had to imagine you being “hangry”! Your vlogs are always up-beat and a joy to watch. Keep up the great work!

[@KarlMathiasMoberg]

Welcome to Bergen, Jeb! I've always loved the approach into Bergen, especially in summer!

[@robinps52]

I travel to Bergen, Norway fairly frequently from JFK & didn’t know that United has a direct flight from Newark. I traveled to Bergen on “DeltaDeltaDelta” (😄) w/a connection on KLM in June that was hassle-free, thank heavens. Jeb & Suzanne, you really do pack the patience when you travel, even when you’re hangry. Now I can’t wait to see the trip thru Norway!

[@brianblood9691]

I think it’s a newer route for United that’s recently come up.

[@TheLewistownTrainspotter8102]

United just introduced the service on May 20.

[@michaelreynolds3592]

You guys might have had a 2+ hour delay... but that captain gave you some of the best take off footage as payback. Beautiful when cities are lit up like that.

[@Houstonian79]

Great video Jeb and you have as others have commented shown the impact of delays for both sides. I frequently used Continental and later United on their service between Glasgow Scotland and Newark which was a great service. Friendly, professional crews often flew the route for years and you got to know them and the service was exceptional I wish they would bring it back. It was almost like a trip down memory lane seeing those gates at Newark and of course the Continental 757! Great work as always and to say I am hooked to your videos is an understatement.

[@WoahItsDustin]

United has to be good at explaining delays, they have a lot of opportunities to do so

[@brianweber4154]

Yup, Newark to SFO. 5 hrs late in mid May.

[@melodybucker3803]

You both are so incredibly nice and understanding!

[@NC-ot9sd]

Happy 5 year Jeb! You should bring back the bass riff from the first video, it's a banger!

[@katrinaassoumou6400]

Hi Suzanne. I have been waiting for you and your husband. Thank you so much for sharing this video with me. Enjoy yourselves and stay safe. Amen

[@TheLewistownTrainspotter8102]

7:00 Brings back memories. I remember flying in this business class cabin back in 2014 when my dad and I flew back from Hamburg to Newark.

[@jerseyshawn4283]

I did the United 757 transatlantic once but never again. I always make sure I am on 767/777/787 now. I love the 757 but anything over 5 hours is pushing it and if you are stuck in an aisle seat going to the bathroom can be tough.

[@gunvaldsandhaland7757]

Good job,Welcome to Norway and the Beatiful Bergen

[@aviatium7806]

We had a flight from Chicago midway to Norfolk that was scheduled for 9: 45 but was first delayed by baggage from a connecting flight. We began to push back but then it suddenly stopped. The tug apparently broke a pin or something on the landing gear while pushing back so we had to wait some more. An inspector came and we finally got in the air, but our flight was delayed by more than an hour and we got into Norfolk at 1 am. Luckily we found a taxi driver to take us to our hotel at like 3 am but is was a rough night-or should I say morning. This all happened around the end of June.

[@javianjohnson8746]

Hey there, EWR is actually my home airport. I believe that is the Polaris lounge that was JUST BUILT this year.

[@remaguire]

I chuckled at your water sloshing around because of the turbulence. One time I was flying a mission on a P-3 over the Pacific and the plane dropped like a rock. The coffee in my shipmate's mug came out and was hanging in the air like a long ribbon. He valiantly tried to position his mug under the 2 foot or so long stream, but to no avail. When we bottomed out from our descent, the coffee went "flying" everywhere. Ah, good times!

[@petermcclung9730]

So far so good this morning. Flying from Amsterdam Schipnol through Paris to Seattle, starting at 9:30am. We arrived at 6:00am based on all we had heard about lines. The Security line for Economy was wrapped around outside under an awning. With the temperature hitting 100 today in Amsterdam, I am feeling blessed that we could check in at SkyPriority with AirFrance and the whole process took only 25 min, instead of several hours as expected. Enjoying the KLM lounge with the extra time catching up on Jeb videos

[@Voldemazing]

I love seeing Suzanne more in the videos!

[@Calebs_Aviation]

Great video Jeb! Loved it especially a lie flat bed on that classic 757-200? Can’t wait to fly on United this summer on their oldest 777-200 and a 757-300! 😊 Cheers 🥂 what a great video! AS ALWAYS! 😀 Also, I’d prefer to fly a wide body transoceanic EVERY TIME OVER ANY NARROW BODY! Give me a 767 or 777 I SAY! I love all the 747, 757, 767, 777 & 787 though! 😅

[@brudy9298]

I always enjoy your videos. You are a trooper when it comes to delays.

[@patrickgonzales5973]

Finally someone who appreciates the 757! As an AV geek and Delta Flight Attendant, the 75 is still my favorite plane. Thank you for the DELTA DELTA DELTA comment Suzanne 🤣 I hope I get to meet you both one day.

[@77smp]

Hurtigruten? Svarlbard? Bergen to Oslo? Oslo to Tromso? All of which are on my bucket list.... Faroe Islands! Strangely my wish is to visit via the ferry from Denmark to Iceland... Lovely video, positive as always despite being "hangry". Ah, the impression that went from Sir David to oddly Stephen Colbert was......interesting ;)

[@ebereogbuka2844]

Hello Jeb, hopefully I get to work your next departure from Newark when next you fly. Thank you so much for appreciating all United (Ewr) employees. United (Ewr) Customer service Agent ☺️

[@brofootball2236]

Dear Jeb, Your Channel Rocks! And I Did Work At CVG In Collage On the Runway!

[@Anthony_Liu]

Im genuinely surprised that you guys don't get delays as often! Most of the time, my plane is delayed; it's pretty rare for my family to experience a on-time flight!

[@chimpz4ever]

Hi Jeb and Suzanne, I'm sorry you experienced delays at my home airport of EWR. It tends to get very busy and on my regular drives, it seems like the Newark Airport area is more congested than usual these days. I'm glad you eventually made it to Norway. I'd like to offer some feedback: As an amateur filmmaker, to me it seems like certain portions of your recent videos -- particular some of the "Talking Heads" shots have an artificial shallow depth of field effect added. It looks similar to the "Portrait" presets on certain smartphones. I might be in the minority but to me, instead of adding a cinematic feel, it feels unnatural and distracting. For example, the "Talking Head" shot of Susanne at 5:12. The edges are unnaturally soft (like the edges of her hair), almost as if everything is out of focus apart from her nose area. The background is almost indistinguishable and I feel a lot of good detail is lost. Another example is 4:50. It's possible my eyes are just deceiving me and it was just the conditions, lighting, and distance that made the shot look that way. However, if this is something that you have enabled or added in post, would you consider disabling it or perhaps weakening the effect? Please don't take this as me being negative. At the end of the day, I love your channel and will continue to support. I want nothing but the best for the channel and I'm only trying to offer some humble constructive criticism. Between now and the next time, see ya in the sky! Edit: I want to add that I am not opposed to shallow depth of fields and pull focus shots at all! I think if done right, they can make for some really beautiful and amazing shots. I do it often myself with my cinema lenses. I am specifically talking about digital artificial depth of field effects in the shot or added in post, which is really an image analyzing algorithm softening/blurring objects in the frame in the backend.

[@GreenerGrass]

Thanks for watching and for your feedback. That effect is an intentional choice to blur out other travelers identities. We endeavor not to showcase others without their permission. Thanks again, definitely appreciate it!

[@ryanfrisby7389]

Amazing trip report! Unfortunately today we all have to pack our patience! Also, the evil blue Suzanne at the end was hilarious!

[@ryanpatterson5224]

It’s amazing to watch a review that isn’t just complaining about an airline… Your videos will forever be my favorite.

[@GreenerGrass]

Thanks so much for watching! It’s hard on everyone these days and a little compassion and understanding goes a long way. Plus, what’s better than a nonstop to Bergen...on a 757!!!!! 🤯

[@_w_w_]

He doesn't have a separate job. Travel is his job and this looks to be a leisure trip so a delay isn't a big deal. If he was one of the other passengers, either a business traveler who couldn't be delayed, or someone traveling for family emergency like illness or funeral... then come back and tell us if they have no reason to be upset. I'm a frequent business traveler, and I can assure you that delays can cause huge real-world problems, like missed connection, missed business meetings, or missed appointments that cannot be rescheduled. Before you judge someone for being upset, go figure out why... His reviews are positive but started to become like Sam's - they are no longer reflective of the real world situations.

[@BlueVibeeees]

4:38 A United Plane Landing Smoothly! I Hope You Get A Smooth Landing Jeb! Enjoy your flight 🎉🎉🎉🎉

[@thomasroff9084]

Hey Jeb another great video highlighting the complexity of plane. Ttavel I was due to fly Tuesday just gone for my birthday to Spain but because of the challenges faced in airports felt it could have a negative impact on my anxiety. Keep uo your great work

[@suitableblox6664]

because the only gates at newark with access to customs are one concourse in terminal c and 2 in terminal b, (which united doesn't fly out of) they'll usually send an international arrival to a gate in terminal b if the concourse in C for int'l arrivals is filled up, then tow it over to a gate in terminal C or A for a departure because they don't fly out of B

[@eman31683]

I love 757's. Great vid!

[@stevelinwood8362]

Job, you're very informative on you're Channel!!

[@vito774]

Saw my favorite airliner in the background a few times, big brown!!

[@FlyersAviation]

About three weeks ago, I was flying from San Diego (SAN) to O'Hare (ORD) via a 2 hr layover in Vegas (LAS). The first leg between SAN and LAS went smoothly but the second flight ended up being delayed for more than 2 hrs with the aircraft stuck at LAX. Still managed to get to O'Hare around an hour or two late but Spirit still treated us to a nice sunset lol.

[@quasarsavage]

keeping u in the loop as much as possible is goated. wish more pilots, flight crew, plus ground crew would do it

[@stevelinwood8362]

Job! You're a good natorater! Enjoyed this video!👍

[@GreenerGrass]

Thank you so much 🤗

[@neillthornton1149]

I'm an Alaska 100k, and have been really fortunate to not have hit any delays this summer. Alaska went through some extreme staffing and schedule pain in the spring, and really cut back their schedule for summer and fall to compensate. Now their operation is mostly running well.

[@alecmorris6092]

Hi Jeb, I too love the 757. In my opinion, a transatlantic flight is no problem fliying United's older style BusinessFirst configuration. Seats are still very comfortable and attention is definitely more personalized.

[@vidaakaadom2710]

Not this summer but back in the Spring of this year my United flight to Tel Aviv from Newark was delayed for 2.5 hrs. Perhaps, that was a foreshadow of things to come in the summer. On my return flight, my luggage was lost. But like you mentioned in this video, the United staff were very helpful and did everything to they could to help resolve these issues. They actually found and returned my luggage to me a few days later. Kudos United! It looks like you had a nice flight and I hope you enjoyed your visit to Bergen, Norway. As always, thanks a lot for sharing your experience. You two are the dream team! God bless.

[@amadcowss164]

Aw dang, I can't believe I was so close to a Jeb in the wild sighting!!! I was on that delayed united flight UA 1432 to Austin. So close!!! Either way always appreciate the videos!!!

[@denvernuggetsmc4785]

Great review as always. Sad you got one of the us retrofitted 757s. A dozen or so of the 35 757-200s have been updated with the same IFE as the new planes and new covers on the seats. That would have improved those two areas on your score. But nonetheless these planes won’t be flying these routes much longer anyways with the A321XLR coming to UA in a few years. Absolutely love the Polaris product and can’t wait to see more of it from you! Keep it up!

[@thepilotgrayson4945]

Every time I see one of your uploads I get a snack and get a blanket and get comfy 😆 love the vids Jeb! I get a snack cause I know you’ll eat and make me hungry 😂😂

[@mjoh3416]

My family almost took this flight 2 weeks ago but instead went out of jfk to amsterdam, then amsterdam to norway....good thing we stuck with that!

[@doug.jones.88]

Just got back last night from a transatlantic flight whose first leg was delayed two and a half hours, and then it took us about an hour to get to our gate at JFK after landing. (Granted, that second part could have happened before 2020.)

[@afcgeo882]

So no delays happened before 2020, in your opinion or at least not on transatlantic flights?

[@doug.jones.88]

@@afcgeo882 I never said that. Jeb asked viewers to post in the comments about recently delays, which I did.

[@afcgeo882]

@@doug.jones.88 Your last comment, in the parenthesis, makes it seem like only the second part could have happened before 2020. That has nothing to do with Jeb’s question. That’s a silly comment as delays have always been common in civil aviation.

[@doug.jones.88]

@@afcgeo882 My point was that the JFK taxi time doesn't necessarily count as a delay.

[@c_pittman3121]

My dad and I were flying from YUL-ORD to get back to the states after going to the Montreal F1 race. We were flying air Canada, and our flight had a short 30 min delay, or so we thought. After we boarded our CRJ-200, we were stuck on the ground for another 2 hours! 2 of the most uncomfortable hours in my life! Thankfully we made it home safelt

[@annthrockmorton1517]

@11:09 Wow! Check out that shelf cloud (or whatever the meteorological term is)!!

[@robfreedman6496]

Yes Jeb when I flew back home to Phoenix from Reno on AA. The airplane had air conditioning issues which lead me to be home an hour later.

[@nicholasbartas2065]

I don't know if you'd count this as a delay but our westjet flight for toronto got cancelled which screwed our toronto to frankfurt, frankfurt to bucharest, and bucharest to cluj flights. Instead of a 19 hour flight, it was a 30 hour flight with whole new destinations such as calgary to seattle, seattle to london heathrow, london heathrow to paris, paris to bucharest. A heck of a flight

[@vmist91]

Hi Jeb, I was booked on a British Airways flight from Heathrow to Munich and I found out my flight was cancelled on the way to the airport. Me and my friends queued in a rebooking line for 8.5hours and at the end of the queue no suitable flights were found for us. Luckily the hotels were also booked through the airline so a full refund was possible, but the travel at LHR is crazy.

[@iJMultiplication]

That was a fair level headed review.

[@petern6808]

The Faroes will be amazing!! Can’t wait to go back! Enjoy….. 🇨🇦

[@floridaactor]

I am an actor and flew from Tampa, Florida to Honolulu last month for four days to work an episode of a TV series. We were late most every segment from Tampa to Houston to San Francisco to Honolulu. The flight from San Francisco to Honolulu was on a 737-800 where the wifi and entertainment system was inoperative. We arrived in Honolulu late and had to remain onboard to complete the ag forms because someone in SFO forgot to board them. I was a day late on the return flight because of crew delays. The return was Honolulu to Houston to Tampa. I got to experience the new Polaris first class on the 777 out of HNL to IAH. It was good. Lunch was good. Breakfast not so great. The ground personnel and flight attendants were wonderful and made the trip a lot easier. The only exception was a very rude agent in HNL. I still like United.

[@AviationandAutos]

Love Suzanne’s shirt! Love live the Tulip!!

[@srowley85]

I made a trip to Frankfurt on United in business class on a 777-300. The seat I had (1A) was far and away the best I’ve had. Newark is always crowded in the evening, and we were an hour late because of a weather delay for the incoming flight. I do think that gate management at Newark could be improved, having sat on the ground after landing for 2 hours on a domestic flight, but it’s important to remember that things are still readjusting since the beginning of the pandemic.

[@afcgeo882]

Newark is now undergoing major construction of terminals and somewhat a change in layout, especially at terminal C, which will make things easier, but it’s a space-constrained airport that’s grow. way past its intended capacity, with cargo ops taking up a huge chunk. Thankfully they refused to build out to A380 specs and now the Amazon PrimeAir hub deal fell through.

[@flywithAC2312]

Nice review Jeb! Not long left on these 757's - soon to be replaced by the Airbus A321LR/XLR & the 737-9/10 MAX - truly are iconic aircraft!

[@randomkevinislasok]

More UNITED Please I love your videos !!!!

[@thomuso]

Woaaa!?! I wish i knew you were coming to Norway! Super curious to see where you went after Bergen.

[@miketech79]

Awesome video! Haven't checked out your website much, but looked at it today. I have to say it's top notch design, I'm actually speechless as to how good it is.

[@williamgriffis8733]

Nice job to United for your updates. Great video Jeb!!

[@Kyle901838]

Your mention about being patient because there is so much going on behind the scene is so true! As an airline pilot, it's astonishing how much really goes into each and every flight!

[@balesjo]

I've gotten spoiled watching the videos of first class on airlines like Emirates , Air France, and other Asian and European airlines where flying First Class is a luxurious experience. Then we come to American companies like American, Delta, and United, and their First Class generally falls way short of the foreign carriers, often not even coming close to their Business Class service. The US airlines look like the bean counters had carte blanche control over interior decor. There was a time when airlines like Pan Am and TWA were known for their luxurious First Class experience, but those days appear long gone. I tilt my hat to you, Jeb, for being more diplomatic that I am. I worked for airlines back in the 80s and 90s and do give the flight crews great respect. Day after day, they manage to work the front lines and work hard with a smile on their face and concern for their passengers, even on those days where passengers are irate because of late departures, delays, and even cancelled flights. The airlines don't like to have those problems or delay flights as it costs them money and passenger good will, but it's better to delay a flight than to end up with passengers spread across the landscape.

[@jalabi99]

Jeb + Suzanne have the best attitude in the sky, even when delays might want to make them hangry XD Enjoy your time in Norway!

[@marriedGary]

Most definitely appreciate your attitude and support toward the crew on the ground and in the air. Your videos are top notch, just like you and your wonderful wife!

[@BeCoShooter]

Very cool vid. I'm a UAL guy, and live close to EWR. Much time is spent on the web watching Newark's flights in and out. Your wife seems great.

[@phoenixnimitz9614]

I flew from Houston-Bush to Charlotte back in June of 2022, and yes, there were long wait times at both airports, but nothing serious. Just plan ahead and my personal advice, avoid early morning flights, because the wait time at TSA is 2-3x longer wait times. Go with TSA Pre-Check!

[@norwegianairspotter8686]

Welcome to Norway hope you enjoy it sadly I’m on holidays my self would be a real pleasure to meet you guys

[@javianjohnson8746]

Your wife is absolutely correct, what I really appreciate about United and the app is just how much information they provided you with. Even here 8:07 is a detailed explanation and even an apology.

[@CalinFR]

spot on comment. Indeed, frustration amounts to delayed passengers because they're kept in the dark. I used to be a gate attendant and kept the passengers always in the loop with up-to-date info on why their flight is delayed, they appreciated it so much, that no one was 'hangry' after a more than 3-hour delay. They just want to know

[@cameronschindler25]

I also flew through Newark to go to Edinburgh also on the 757 (one of the best aircraft) Our flight on the 27th of May from Sarasota had to hold for about 90 minutes leaving us a 25 minute connection. We barely made it on, and sat on the plane for an hour to wait for other passengers. I will say, United is always great about delay updates and even telling other passengers to wait and allow connecting passengers to disembark first.

[@LMays-cu2hp]

Thank you for sharing your trip here.

[@LMays-cu2hp]

Hahaha! The 757s are great aircraft on Atlantic crossing and LA to Hawaii. This would be the aircraft that I would come down to from the 767s or 777s to have narrow body aircraft to fly the long-haul flights.

[@brucecook1156]

Just this morning! On American Airlines we were scheduled to fly from AUS to ORD when for no reason, our flight was canceled! I’m at the airport, preparing to get back on AA to finish the journey. I’m very disappointed in American Airlines, who was actually one of my favorites, so sorry, AA, I’m not happy with you.

[@LukeWarminger]

G'day Jeb, great video. Good to see that you and Suzanne (Apologies if I misspelled your wife's name.) handled the delayed flight well and that you guys arrived at your destination in good spirits. On a side note, I'm not sure why, it could be the amazing food in your videos or just timing but I almost always finding myself either hungry after watching your videos or eating whilst watching your videos. Great video, keep up the great work.

[@markcrowell2727]

LOVE the Bomba socks...one of my fav brands!

[@margaretryan1958]

Does a 28 hour delay count! Flying with United, from Newark to London Heathrow at the end of June. Flight cancelled late at night/early hours of morning, all hotels booked. Ended up on camp bed to get two hours sleep. Only flight available was to Edinburgh, Scotland the following evening, 24 hours after initial flight, but that flight was delayed by 5 hours! Then had to catch two trains taking a further 4 hours to get back home. My two fellow travellers had to get to Heathrow via Vienna, Austria. Has completely put me off flying for a long time.

[@SidewaysR]

On a recent Lufthansa flight from Frankfurt to Atlanta, the airline did not put my daughter's wheelchair on the plane, even though we did everything they told us to do. It's been several days and the wheelchair still hasn't landed in Atlanta yet. Thankfully we do have backup, still! It's a wheelchair folks! People kinda need those things!

[@virgoenergy6636]

Lufthansa is THE WORST!

[@afcgeo882]

Gate checked?

[@klausi6483]

At least you made it. We were going to Brittany and Normandy after a stop in Stuttgart to see family. Our incoming British Airways had a weather diversion to BOS. They lied to everyone in the BA lounge about whether the flight was going to be cancelled (literally from 8pm until midnight). At midnight they cancelled the trip and told everyone they had absolutely zero information on when - or whether - everyone would be rescheduled. We were told to wait for emails or texts. Long story short? BA couldn't get us to Stuttgart until 7 days later (this was an AA code share and AA emphatically said they could NOT use any other carrier than BA). At that rate, with the rental car reservation gone and the other hotel reservations toast, we cancelled the trip.

[@lisagray1418]

There are several KZbin channels that are for ATC. They are usually from JFK and Newark. They can be rather funny at times. I can only imagine the conversations to get your plane to the gate. 🤦🏼‍♀️😂 Sorry you had such a delay, but y’all handled it well.

[@gbfan1234567]

First summer delay was beginning of June OAK to DTW 13 and a half hour delay overnight.