Dell Docking WD19TB / WD19TBS

Dell WD19TB / WD19TBS Thunderbolt Docking. Why docking? What is the difference between WD19TB and WD19TBS? When would I use a docking station over a Hub Display? What about MAC support? Take a look at the little known Dell docking accessory the MK15.

[@kieferonline]

Nice tip about the MK15 mounting plate at the end! Exactly what I've been wanting for a long time!

[@kartikpodugu]

cleared my doubts regarding the difference between WD TB/TBS/DC/DCS. Thank you very much Micheal. very much appreciated.

[@MichaelOHanian]

You're welcome!

[@LivingInOkeechobee]

Great and informative video. Audio quality is very hollow. But loved the details helped me solidify the purchase. Alot of people still use analog headphone/mic jack especially people in the music, broadcast, and production industry.

[@WizzRacing]

This thing works great. As I use a Mac Mini with 2X U2720QM monitors. it just plug and play dual monitors. As your right. Macs don't like just any Docking station....

[@Krishtal3]

Hi Mike, that is what I was looking for, Now I can build by setup with just one cable and it will woks, thanks a lot, and I really think about that piece of metal for monitor maybe with it solution will be much more brilliant 😊😊😊

[@MichaelOHanian]

You are welcome!

[@isaiisai3933]

Does it work on HP ELITE X2 1021 G1? And does it work as well when connecting to EGPU dock TH3P4G3? Thanks for advance

[@dene8995]

hi michael, my name is simon, I wanted to ask you a question, I have a dell xps 13 7390 2 in 1 with integrated GPU iris plus graphic, I have a monitor of 2.5 k (1440p) and I bought a docking station WD19TB like the one you have in the video and I wanted to buy another monitor. my question was, whether buying a 4k monitor will work at 30 hz or both will work at 60 hz ? and if I buy one 2.5 k (1440p) it will both work at 60 hz? thanks

[@dene8995]

because I read and it seems that I can not because my processor does not support the dsc (which is present from generation 11 ie the tiger while my monitor mounts the 10 generation) waiting for your answer thank you in advance

[@mattgreaves3098]

Hi Michael, i currently have the WD19 dock with the 130w power supply but this isn't sufficient to power my laptop I was wondering could you tell me the part/model number of the 180w power supply that is compatible with the WD19 Dock. I have looked on the Dell site and it lists 3 different 180w power supplies but does not state which is for the dock. Also would the Dock screen mount adapter work with the 43 inch Dell monitor as I know it uses screw rather than the click in VESA mount.

[@MichaelOHanian]

You will have to get with a Dell sales rep and order a customer kit (not sold as normal accessory). The part number you will need is the 450-AGCU

[@mattgreaves3098]

@@MichaelOHanian Thanks for your help much appreciated

[@BizTrendz]

Great review. Thanks for the info!

[@chrisarras3046]

Hello! I’m trying to connect a mouse and keyboard to the docking station but it doesn’t seem to find them When I connect them directly to the laptop they work work fine, but it seems like the USB ports on the dock don’t work Help please!

[@MichaelOHanian]

Hmmm. Not sure what is going on. Something isn't right. They should show up with not issues. But in a call the Dell Support, they have a 3 year advanced exchange warranty.

[@shirinmerchant9251]

Can this be used with a Thinkpad T14s once you install the driver for the docking station?

[@MichaelOHanian]

You can but note that you will only be able to drive 90W of power to the ThinkPad.

[@mikebinion3618]

I have a WD19 and can only hook up 2 external monitors. How would I connect a third? Do I need an adapter? Thanks

[@MichaelOHanian]

Usually an issue of what ports you are using on them. See URL link. step 5 shows the ports you can use for 3 displays. dl.dell.com/manuals/all-products/esuprt_electronics/esuprt_docking_stations/dell-wd19-130w-dock_setup-guide_en-us.pdf

[@ejones0310]

Michael, I have an HP EliteBook 850 from my employer and an Alienware M17 for my personal use. I have 2 Dell 25” UHQ monitors a Logitech Wireless Keyboard & mouse, and a Fujitsu S1500 SnapScan scanner running on the USB ports. I would like to connect the monitors to the two DisplayPort connections on the WD19TBS, and everything else on the USB connections. I understand that the Alienware will have to use it’s own power supply since it’s 240W, and I actually planned on keeping both laptops on their own power bricks to keep the load off the Dock. I’m concerned about compatibility between the dock and the two laptops since they aren’t Dell units. Do you think they will work sending all the data over the Thunderbolt 3 connection?

[@MichaelOHanian]

Hi Eric, you should be Okay doing this. You already addressed the power issue. DW19TBS for the most part is open standard. Only issue I hear (and not often) are with the RJ-45 port (usually around pushing patches to the PC). BTW, M17 awesome machine!

[@MrDcdcdc1]

Hi Mike. I have a Dell Precision MW 3551. Is it possible to have 3 monitors and the laptop screen at once? I didn’t know if the max displays include the laptop screen itself.

[@MichaelOHanian]

MrDcdcdc1 Not an easy question to answer because there are so many variables. Short answer is "yes" but there are conditions. The WD19TB(S) supports up to 4 FHD or QHD displays (but there are conditions). Here is a good reference site www.dell.com/support/manuals/en-us/dell-wd19tb-dock/wd19_tb_userguide/display-resolution-table?guid=guid-5558fc88-5c31-4e2c-90be-42359855a1ae&lang=en-us

[@ToOpen6seven]

Hello, I have the TBS version and it has worked fine since December of this year. Now the monitors will not work. My speakers still connect, but not the monitors and the power button does not come on.

[@MichaelOHanian]

Sorry to hear this. Please call Dell support. The WD19TBS has a three year warranty.

[@elvispleho5777]

I got Latitude 7420 from work so to complete my WFH setup I purchased 2 S2721DS monitors which dock would be most suitable and compatable with laptop in built video card and drivers? WD196 is much cheaper.

[@MichaelOHanian]

Elvis, WD19S or WD19TBS. I prefer the WD19TBS, which is the Thunderbolt version, but the WD19S would work as well.

[@ssthakare]

Hello Mike, I have XPS15 and I bought the WD19TB dock but I am unable to connect it to three monitors at a time it can show me only three display , I mean one display will be off even I can switch to any display but can see all display, can you help me here to fix the issue.. Thanks you so much

[@MichaelOHanian]

My guess is the combination of ports you used. See this url dl.dell.com/topicspdf/dell-wd19tbs-dock_users-guide_en-us.pdf go to page 17.

[@y.m.o6171]

Hi Michael, can you tell me if this will work with an xps 17 running ubuntu 21.04. i was told this docking station comes with drivers in windows. also where can i please buy it ?

[@MichaelOHanian]

WD19TB/S support Ubuntu. Not easy to get these docks right now. Global supply shortages are causing extended times.

[@seek3n]

If I use the wd19DC that delivers 180w on my xps 9700 requires 135watt. Would it be better in performance?

[@MichaelOHanian]

It would still work but it would be slow charge. It is possible to consume more battery faster than you are charging it.

[@iamtherjp]

The audio is horrible.. Dell give this man a better audio. Other than the bad audio I enjoyed this video

[@MichaelOHanian]

I agree! Went out and purchased a high end mic (new video's should be 1000% better). When I started making these video's I was using my cell phone. Never thought anyone would ever watch them.

[@yimikyrabo1287]

Hi Michael - Just got a WD19 180W (non TB), and two Dell s2721d monitors. My laptop is a XPS 9365 All in one, 2016 model. I have two high quality DP cables. I cannot get the WD19 to display QHD on both screens. It will display QHD on one monitor, and some weird resolution, 2048x1080 on the other. Dell says its because my XPS is older and is only equipped with Dp1.2 and not DP1.4. Does this make sense to you and if so, is there a way to upgrade my otherwise perfect XPS 9365 to DP1.4 so that I can enjoy QHD on both monitors. Any help you can offer, would be appreciated.

[@MichaelOHanian]

Hi Yimi, you might try lowering the refreshing rate on the second monitor to see if that works. I know it can be frustrating, but monitor technology has been advancing quicker than mainstream hardware connecting to it.

[@yimikyrabo1287]

@@MichaelOHanian Thanks Michael - I've figured that out this past weekend. One S2721d is running at full QHD and 60hz, while the other is at 2048x1080 with is refresh lowered to the only selctable choice of 23.997hz. That's a weird resolution yet it uses the full screen and is clear w/o flicker. Can you confirm that my XPS 9365 should be able to support 2 QHD monitors, + it's internal screen? The XPS is from 2017 and is not QHD, only FHD. I feel like I have not got a clear answer to that. Dell says the problem is the XPS is older and designed to support DP1.2 and not DP1.4, yet the WD19 and S2721d are looking for DP14. I hear them, but its seem hard to accept. I feel like either I have a bad WD19, or a drive is the problem. I've reinstalled all relevant drivers. Same issue. I've scowered the web for other users with XPS 9365 and dual QHDs but found nothing, only guys with FHD. If you can answer the compatibility question, that would be great.

[@wilsont1010]

Will the downstream ports deliver max power when the power brick is not plugged in? Can it draw power from the laptop instead?

[@MichaelOHanian]

Are you talking about the power brick for the WS19tbs? If so, the dock will not power on.

[@wilsont1010]

@@MichaelOHanian Yes, and this seems like a disadvantage that the dock is not able to use the power from the laptop.

[@MichaelOHanian]

@@wilsont1010 You might want to look at our mobile dock, the DA305. Might be more of what you are looking for.

[@lucasgarecht2082]

Hi Michael! Quick question for you. Could I trouble you to measure the length of the power cable that runs from the wall to the AC adapter, and the length of the USB-C cable that runs from the AC adapter to the port on the laptop itself? I chatted with Dell support on the site and they said 6 meters. I'm sure they meant 6 feet but I also needed the lengths of both cables separately, to correctly measure/plan out where I will mount the dock under my desk. Thanks so much for your helpful videos, definitely leaves me feeling more informed about an upcoming purchase I'll be making.

[@MichaelOHanian]

Just got my tape measure out and physically measured it. The cable from he dock to the notebooks is 34 inches (there is a technical reason why it is not longer). The power brick (from plug to dock) is about 9 feet.

[@lucasgarecht2082]

@@MichaelOHanian that's great, thank you so much for writing back! Very much appreciated. Looking forward to the next video!

[@JohnDoe-vm3tn]

I have this dock connected to my XPS 13 Plus but sometimes it wont turned on (lamp indicator in the connected not turned on) or connect to my monitor, anyone know the solution?

[@MichaelOHanian]

Sorry to hear you are having issues. I would open up a ticket with Dell support.

[@WE-vd8ux]

What about tb4 compatible laptops from other brands? Can they charged with more than 90w?

[@MichaelOHanian]

Typically you can only charge 90W on non-Dell systems.

[@HorcruxHunter1989]

I have a question about the power button. Is there a setting i need to use to be able to use the power button? I have one for my job and the power button on the top is not doing anything.

[@MichaelOHanian]

It might be the system you are using. What systems are you connecting to the dock? The Power button on the dock is meant to serve as an external Power button for the attached system, replicating the system's own built-in Power button, thereby allowing you to do things like power on or wake up the system while its lid is closed. However, that only works when the system you're using actually has firmware-level support for an external Power button. It works with XPS, Latitude, and Precision systems

[@HorcruxHunter1989]

@@MichaelOHanian thank you. I figured it out. It is because we have HP laptops at work. So the power button will not work. I found data on it.

[@misterdj_uk4655]

I have the WD19TBS and it definitely will not work with 2 x Dell monitors connected to my personal Apple Macbook Pro 2019 model (intel chipset and 4 x Thunderbolt 3 ports). My work laptop Dell Latitude 7410 also will not work on this dock when connected to 2 x Dell U2722D monitors. Workaround for personal and work is to only have one monitor connected to the WD19TBS and the other monitor connected directly to either the Macbook or the Dell 7410. This is not ideal or what I was hoping by using a Dock but it's a workaround that seems to work.

[@MichaelOHanian]

That doesn't seem right. URL link is to the users guides (both Dell and Apple). There is some limitations to the port selections, however that usually becomes an issue when you are using 3 displays. www.dell.com/support/home/en-us/product-support/product/dell-wd19tb-dock/docs

[@EmmaDee]

Sir, I’m a novice user here to figure out my own issue and I’m going to tell you that somehow I have used THREE monitors all with this baby. However, what’s got me tripping right here is how Michael only has a USB’-c going to his laptop. I’m repeatedly getting some error “dock is connected to a non-thunderbolt port and will perform as a standard USB-c dock offering” and I have to push F7 to start my set up.

[@cybersecurity8067]

Speaking of the power button on the docking station, I cannot get the power button to work with an HP Elitebook. The rest of the dock works just fine via thunderbolt 3 and the laptop charges, but the power button will not work. Does anyone know if there is a way to get this to work?

[@MichaelOHanian]

I wish I knew that answer to help you with that. My guess is a setting in the BIOS of the HP Elitebook.

[@paolo8190]

is it possible to connect WD22TB4 docking station with MacBook Air M1 2020 and 2 screens Dell U2722D?

[@MichaelOHanian]

Right now it is not supported. However the Dell UD22 universal dock will support dual extended displays with the MacBook Air.

[@paolo8190]

@@MichaelOHanian thanks for your reply

[@daniellejorge]

Hello Michael, is it possible to switch between two computers connected to a dock??? Example: connect two monitors to a dock and the two computers to the dock, and make them both share the dock?

[@MichaelOHanian]

I like how you think. I had the same thought. Unfortunately our WD docks are not KVM switches. We do have HUB monitors (docking built into the monitor) that allows you to hook two PC's to it. Check out some of my KZbin Monitor reviews. Just did one on the U2723QE display that has this capability (and I demo it).

[@JordanLong20]

Hey @michael - is the new WD22TB module compatible (e.g. user replaceable) with the WDTB19(s)? Dell website chat says no, but seems like they share unified FW....

[@MichaelOHanian]

@jordan - TB4 Upgrade Module - add TB4 to any WD19 / WD19S docks! Part number: 470-AFIT The WD22TB4 Upgrade Module is shipped without a power adapter. A 180W power adapter is required for the proper functionality of the upgraded dock. If you don't have the 180W power adapter you will need to order it: 450-AGCU.

[@JordanLong20]

@@MichaelOHanian Thank you! That is great news and a worthy follow up to the original promise of "future-proofing" for the WD19TB(s). Many power users will be happy to see this news. Hopefully the Dell site is corrected to include this.

[@JordanLong20]

Great video and channel btw, subbed.

[@adamwifi7516]

I saw a dock that had two adjacent thunderbolt ports and two cables plugged into it, it almost look like one, which is it?

[@MichaelOHanian]

In the video I did a Thunderbolt connection and the full size DisplayPort 1.4. The other cable connected into the dock was the power supply. URL that lists all the ports on the WD19TBs www.dell.com/en-us/work/shop/dell-thunderbolt-dock-wd19tbs/apd/210-azbi/pc-accessories

[@haydenstrickett4705]

Hi Michael, great vid thanks. I have a Dell XPS 13, 2019 model, a 27inch dell ultrasharp usb-c and a standard 27inch dell 4k. I've connected the laptop to the ultrasharp via USB-C (same one you have) and then the (cheaper) second display via daisy chain (USB-C to display port). The second monitor runs at 4k, however only at 30hz, not 60hz which isn't very useable. My IT department told me the limitation was the integrated graphics in the laptop, which couldnt push two high res displays. I understand you can connect multiple displays with the doc, but ultimately are you still constrained by your laptop GPU? Because if I have to upgrade the laptop to an XPS 15 with a proper graphics card, I'd rather save the money on the doc as I can just connect both displays to the new laptop

[@MichaelOHanian]

Unfortunately you are bound by the limitation of the integrated GPU.

[@wadeturner2665]

Michael, I just found your vid while researching docks. I have an Inspiron 17-7779 with an NVIDIA GeForce 940MX, 65W power supply built in 2017. It has a USB-C connection next to the power connection. I would like to run two U3223QE monitors with the laptop closed and would like to use one of the WD series docks to do this. I found a 3 page document, last updated 3/29/2022, titled Dell Commercial Docking Compatibility. It has a long list of Dell models cross referenced to various WD19 models and the WD22 showing which ones are compatible. Unfortunately, there are no Inspiron models listed. Is my laptop compatible with the original WD19 180W and will the USB-C port on my laptop accept power from it? Assuming I would like to use a dock I buy now with future computers, is the WD22TB4 backwards compatible with my laptop? What would the difference be between the WD22TB4 and an original WD19 180W that had been modified with a WD22TB4 module (P/N 470-AFIT)? Does that module effectively turn the WD19 into WD22TB4? Or are subtle differences? Finally, would that WD19 always be up-gradable, if for example TB5 or TB6 comes out in the future? it might be a few years before I replace my laptop and TB4 might be out of date by then. Thanks

[@MichaelOHanian]

If I were in your shoes I would go with the new Dell UD22 Universal Dock. It can support 3 x4K displays at 60Hz. The Inspiron is not supported with the WD docks and am worried you would run into too many issues.

[@heaviernicolas]

Thank you for the information on here Michael! Question: can I use this dock to connect to my PC tower for displays? I want to switch from my work laptop to my personal computer without having to switch out all the video cables.

[@MichaelOHanian]

You're welcome. You can do this if you PC tower had USB-C DisplayPort.

[@dsecrieru]

Hi Michael! Can the MK15 be used with any monitor arm (like Ergotron)?

[@MichaelOHanian]

It is a VESA connection but some curved monitors it will not work with.

[@KevC84]

This was a very informative video. I use a Dell laptop for work and Macbook at home. My job recently upgraded all of our docks at the office and allowed us to take the previous docks (WD19TB) home to use when we telecommute. I have the WD19TB at home connected to my Macbook Air M2 with two monitors. One monitor is connected via HDMI and the other is connected via DP (because the dock only has one HDMI port but has two DPs). The screen is extended on the monitors however its the same on both (mirrored) and I can't get it to extend on both. Previously I was using a different dock that worked properly but needed a DisplayLink driver due to the M2 limitations. Both monitors were connected via HDMI to that dock and extended correctly using DisplayLink. I downloaded the displaylink drivers but I still can't get my display extended to each monitor. Does the WD19TB support DisplayLink? Is this issue because of the displayport connection? Any help would be greatly appreciated!

[@MichaelOHanian]

It is and issue with the M1 & M2 chips. The only way to get dual extended display is with DisplayLink or having Thunderbolt displays. We have a UD22 Universal dock (that can use DisplayLink) and it will support up to 3 displays on you MacBook. The WD19TB does not support DisplayLink.

[@gertwallen]

Hi Michael, thanks for this great video. I own a Dell XPS 9710, and in certain situations (high GPU/CPU usage) the provided power supply runs short (which I believe it feeds 130W, same as the WD19TBS). So, would you recommend the WD19DC dock instead of the WD19TBS in order to prevent this power supply issue? Also, aside from the power feed being 210W instead of 130W, are there other differences in ports/capabilities between the WD19DC and WD19TB? Thanks

[@MichaelOHanian]

WD19DC dock is your best bet. WD19TBS, only supply 90W of power. WD19DC has dual USB-C and will supply the power you need. Note: WD19DC is not Thunderbolt. Other trick I do, used WD19TBS and still plug in the power adapter from the notebook. Gives you the same result but now you have Thunderbolt. Second note: We just announced the WD22TB4 - Thunderbolt 4 dock. It has dual Thunderbolt ports vs 1 TB port on the WD19TBS.

[@gertwallen]

@@MichaelOHanian I checked Dell's website, the Tech Specs claim that the WD19TBS has 130W power delivery to Dell systems (90W to non-Dell systems), yet it runs short so yes, the WD19DC is best bet. You mean, you plug the XPS provided PSU to the notebook freeing the Dock's TB? What is the power delivery of the WD22TB4? Thanks

[@Mr.Titanium1911]

Which dock station is compatible for the 5515 for someone running 3 monitors?

[@MichaelOHanian]

WD19S will work. Note, there is still dependencies on the configuration of the system you have to push the display performance. If you don't have enough power the displays will lower the refresh rate.

[@Fr3ddieNicholson]

Will this work with the new Mac's once they start supporting multiple displays?

[@arstocker]

I have the Macbook Air M1 and the WD19TB does not work at all with it. I only have one external display connected and the screen stays blank.

[@laxmansiyani3705]

What does the power button do on it? if i hide it under the desk or at the back of the monitor will i need to access the power button ever?

[@MichaelOHanian]

Really don't need the power button. When you connect the notebook to the USB-C connector it powers on the system.

[@laxmansiyani3705]

@@MichaelOHanian Thanks for the reply. My Mac works fine with the dock, but my son's chromebook only shows one screen. I have used the USB-C port on the dock to connect one of the displays as per the mac workaround but this doesnt seem to work for the chrombook. Any chromebook users have a suggestion?

[@salihuyel227]

Hi Micheal. Yours was the most explanatory video about these devices. But I'm still having a hard time choosing. I have a precision m7750. CPU is xeon w-10885m and gpu is quadro rtx4000. Can 2 4k 60fps and 1 2k 60fps monitors be connected at the same time? Also, do I need to connect the laptop's power adapter when using a WD19TBS or WD 19DCS? I want to use both the power supply with the dock station and the 3 monitors at the resolution and fps I wrote above. I'm very confused and don't know which model to buy. I would be grateful if you help.

[@MichaelOHanian]

Thank you! I would recommend the WD19DCS for the Precision 7750. It will support up to 4 4K displays at 60hz on the Precision 7000 series. It also give you the power input you need to charge the system properly.

[@salihuyel227]

@@MichaelOHanian Thank you very much for your recommendation. I'm going to get wd19dcs. Although I looked at the manuals, I could not understand that the device I used was hbr2 or hbr3. Is it important?

[@MichaelOHanian]

@@salihuyel227 Just looked up some older training documents and it looks like you will be OK. The 7750 with Quadro card and WD19DC will support 3 4K displays at 60Hz (or 4 QHD/FHD at 60hz).

[@salihuyel227]

@@MichaelOHanian Thank you very much for your interest. I'm comfortable now.

[@ji6459]

Hi Michael. I am getting a new Del Precision 5550 and I am looking at docking options. I'm taking this laptop to my overseas office where I use engineering programs. I will also connect it to 2 Samsung curved displays. Do you think the WD19DC is a good fit for this application?

[@MichaelOHanian]

Congratulations! You are going to love the 5550. The WD19DC (or WD19DCS) a great docking station. I would still recommend the WD19TB for the 5550 because you get Thunderbolt and can support more displays than the WD19DC/S. The WD19DC/S is required if you go to the 5750, or 7000 series Precision. It gives you up to 210W of power that you need for these systems.

[@ronneldelosreyes7976]

HI does this dock support the helios 300 PH315-53?

[@MichaelOHanian]

It might work but I think you will run into a power issue. The helios has a 230W power consumption.

[@RedHuntsman]

Damn I wanted that audio out port. Now I have to plug in the speakers to the laptop separately. What type of dongle are you referring to? A USB to analog audio out?

[@MichaelOHanian]

Take a look at the USC-C to Audio adapter www.dell.com/en-us/shop/usb-c-to-35mm-aux-audio-adapter-m-f/apd/ab760131/audio

[@cheungmeister]

Mike, great vid, thanks. Want to pick your brain wrt my setup. 1x 4k monitor, hdmi + DP (no daisy chain) 2x FHD monitor, usb-c + DP 1.4 (w/ daisy chain) Would either of the following connection work to get 3 screens working? 1. 4K via HDMI + 2x FHD via DPs on dock 2, 4k via HDMI + 1x FHD via DP on dock + 1x FHD via daisy chain from the first FHD P.s. my laptop is fairly new, Dell Inspiron 13 5330 Many thanks in advance 🙇‍♂️

[@MichaelOHanian]

Thanks @cheugmeister . You have Thunderbolt and integrated Intel Xe Graphics on your Inspiron. It can support up to 3 displays. If you go with the Dell dock WD22TB4 (replaced WD19tbs) See link and go to page 12 on what combination of ports you can uses. Then go to page 17 for resolution support. dl.dell.com/content/manual19874390-dell-thunderbolt-dock-wd22tb4-user-guide.pdf?language=en-us

[@antoonvangaans7666]

Thanks for the informative video. Since there is no analog audio port anymore you recommend buying an adaptor. What type of adaptor is that?

[@MichaelOHanian]

Here is a link to Dell USB-C to 3.5mm audio port. This nice because the USB-C port is in the front of the dock. www.dell.com/en-us/shop/usb-c-to-35mm-aux-audio-adapter-m-f/apd/ab760131/audio

[@rajkumarjanarthanan1743]

Hi Micheal, i have two questions 1) what UASP support why wd19tbs not support UASP, whereas wd19s support UASP 2) should i prefer wd19tbs vs wd19s if i use non dell Notebook, which has usb typeC port not thunderbolt support. Use case: For dual monitor FHD setup with notebook

[@MichaelOHanian]

Q1. I don't know why. I can only speculate that UASP is not used often. Q2. I would go with the WD19. Getting Thunderbolt would not get you any advantage with your set up. WD19TBS would be a good recommendation for future proofing you docking. Note: the WD19TBS has just been replaced by the WD22TB4 (Thunderbolt 4 dock).

[@rajkumarjanarthanan1743]

@@MichaelOHanian Thanks for your answers. As you mentioned I using WD19 in my Asus GL552VW data transfer works, but it was not charging the pc notebook. Is there a way I can use dock to charge my laptop. Can i reach dell support.

[@MichaelOHanian]

@@rajkumarjanarthanan1743 Just looked up the Technical guide for the GL552VW. The USB-C port on that systems is just USB. Power can only come from the Power (DC) input port on that system.

[@justinogarcia3705]

Precession 5550 with both intel uhd graphic and nvidia Quadro t1000 I also have wd19tb dock my laptop came with 130 watt charger and the dock is 180 watts. But sometimes my laptop in windows 10 Says at boot post that the power from the dock is lower and my laptop may not preform at it best. I have updated alll the drivers yet I see this issue. Also my laptop fan is on almost half after usage while on the dock. I have two dell up3216q displays with display port cables connected to the dock. Also have issues with display resolution not working or Mointor not activiing if I plug the laptop back after a meeting or the follow day. What am I doing wrong ? Also my resolution 3840 x 2160 on both monitors. I had to lower it to 30 Hz to display. And I also noticed that I had to keep laptop display lid open as a third screen for It to power on with the two external monitors ?? I have latest drivers for both monitors and graphic display adapters and latest bios for laptop. Can you please assist thanks

[@MichaelOHanian]

Let me start by saying, you have an awesome setup! I would put in a ticket to Dell support right away. The WD19TB dock supplies 130W of power to the Precision 5550 (so you should not be getting an slow charge warning). You can support up to 4 4K displays with your arrangement, so I don't see why you are having the monitor issues.

[@justinogarcia3705]

Thanks sorry I don’t get notified by KZbin’s. I will contact dell support

[@TheRafalblog]

thanks for the review let me ask is this compatible/can be used with every model of dell laptop?

[@vforvangelis777]

I am using it in MacBook Air M1 without any issue

[@MichaelOHanian]

Any system with a USB-C connection. We do have a lot of MAC users using tis dock.

[@kaitlynsadventures2623]

Michael why is the laptop running and getting hot whenever it is hooked to the docking station

[@MichaelOHanian]

Sorry to hear you are having troubles. I would put in a call to Dell Support. More than likely there is an issue with a power management driver or a need for a BIO's update.

[@lm406]

@@MichaelOHanian I have this docking station , but my laptop is a chrome spin 311 notebook..can I have a third extended monitor ?

[@ssun388]

Is it true that the WD19TBS has a lower data transfer rate than the WD19TB?

[@MichaelOHanian]

Not true. Only difference is the 3.5mm audio port.

[@user-dq2oi3yb4n]

How to connect with HP Zbook or MacBook Air 2015 with 3 Monitors

[@MichaelOHanian]

The MacBook Air 2015 you can connect dual display plus the MacBook display. On the HP Zbook, it is somewhat dependent on the hardware. Display Support with Dual USB-C input For a HBR2* PC 3 x FHD @ 60Hz 3 x QHD @ 60Hz 1 x 4K @ 60Hz For a HBR3 PC 3 x FHD @ 60Hz 3 x QHD @ 60Hz 2 x 4K @ 60Hz 1 x 8K @ 30 Hz Max Resolution 5120 x 2880 @ 60Hz

[@happyrack5597]

Hi Michael, can I get 3 external monitors to work on that docking station?

[@MichaelOHanian]

You can support 3 displays but the devil is in the details. A lot depends on the notebook you are hooking to it. In my video I post a chart that correlates the notebook to screen support.

[@takeonme9869]

@@MichaelOHanian Do you have some information on how many external monitors can be connected via the dock to the new M1 Pro and M1 Max MacBook Pros? From Apple's website: M1 Pro (total 2 external): - 2 external monitors up to 6K at 60Hz. M1 Max (total 4 external): - 3 external monitors up to 6K at 60Hz. - 1 external monitor up to 4K at 60Hz. But these are based on connecting the monitors directly to the laptop. I was wondering if the same can be achieved by connecting them via the dock.

[@Johns0077]

Thanks for the Dell Docking information. However, the "music" in the background is an interference to what you are speaking. Your microphone when closer was better to hear you.

[@MichaelOHanian]

At that time I was just learning how to make KZbin video's and there was a lot of trial and error. Sorry about that. Newer videos are much better.

[@kubatrebacz]

Hi Michael. Great video! So I got the Alienware M15 R3 and I'm very confused with these docks. Is there a Docking station that is both Thunderbolt 3 (fast data transfer) and has the power of 240W (standard power brick on this laptop)? I guess no... I assume I have to choose between high performance AND the 4K/multi-display capability right? So WD19TB would give me a better visual experience in terms of 4K image, of FHD at a high refresh rate. Where WD19DC would supply more power so the graphics and CPU can run at full speed. Can I have WD19TB and my main power supply plugged in directly to the laptop, or would that destroy the laptop? Dell has very little information about these kinds of things in relation to Alienware.

[@emiliedixneuf8228]

Bonjour. La station d'accueil Dell Thunderbolt Dock WD19 TBS (180 W) a une durée limitée de bon fonctionnement. Après quelques mois, un message apparaît au boot, à chaque démarrage de l'ordinateur : "“Your dock fan has failed. You may experience reduced performance until your dock is serviced”. Dell me l'a déjà changée deux fois sous garantie.

[@MichaelOHanian]

Désolé d'apprendre que vous rencontrez des problèmes. Je n'entends pas souvent parler de pannes sur les docks WD, mais quand je le fais, c'est généralement le ventilateur (à peu près la seule chose qui peut tomber en panne). Ils ont une garantie de 3 ans. J'espère que vous n'aurez plus jamais à utiliser la garantie.

[@emiliedixneuf8228]

@@MichaelOHanian Merci. Il s'agit bien du ventilateur. Depuis mon dernier message (2 semaines), j'en suis à ma 4e station d'accueil ! La troisième a duré une semaine. Le problème est connu. Il y a tout un échange par la communauté Dell sur le problème du ventilateur.

[@shem44]

Does this works well with other non Dell laptop with TB?

[@MichaelOHanian]

Shem, that is a tricky question. For the most part the Dell docks are universal. However, I have run into an occasional issue with non Dell systems having issues with the ethernet (usually with imaging or patching a system).

[@HtownHector]

How can I buy just the thunderbolt adapter? Don’t see it anywhere

[@MichaelOHanian]

I am not aware of a Thunderbolt adapter.

[@HellFire107]

Are you looking for the Thunderbolt Module that turns a normal WD19 into a WD19TB? Here's the link: www.dell.com/en-us/work/shop/dell-thunderbolt-dock-wd19tb-module/apd/450-aimx/pc-accessories

[@josuearellanes7597]

Hello. Awesome video. I wanted to see if I can connect more than 4 monitors. For example. Monitor1 + Monitor2 + Monitor3 + Monitor 4 + Laptop screen . Thank you!

[@MichaelOHanian]

You can but it is dependent on what system you are using and the resolution of the displays.

[@AlexanderSogliero]

Hey Mike great presentation from a fellow Dell employee! Was just wondering though as an owner, is there a proper way to dock and undock my Lattitude from the station? Seems a little aggressive to just be yanking the thunderbolt cable from the system when I need to mobilize. But seems like that's what lots of people do from what I've read online and Dell doesn't really specify. Thanks man!

[@MichaelOHanian]

Hi Ajay! Great questions. I am old school and shut down my systems every time I undock it. At a minimum you should at least put your notebook into sleep mode before undocking. I have to say I am guilty of being in a rush and just undocking live when in a rush. I usually reboot before docking again.

[@AlexanderSogliero]

@@MichaelOHanian Excellent, I was along the same line of thought as you. When you dock will you do so in a shutdown state as well? *usually lol. And thank you for the reply!

[@WizzRacing]

Power them down first.. Macs will tell you to use the Eject function....from the Finder screen......

[@AlexanderSogliero]

@@WizzRacing Thank you, that seems to be the way to go for sure. Slick thing too is just plug in the thunderbolt cable and the whole system immedietly powers up. 😎

[@Steve18350]

Hi Mike, Great video! I do have 2 questions: 1) Can I use the Dell Dock WD19 (130W with 90W power supply to laptop) with my new Latitude 5320 2-in-1? AND 2) If I can use that one, then is the TB module/adapter ($129) compatible with this WD19 Dock? (or...is the TB adaptor/module only compatible with the 180W version of the WD19?) ?? Thanks!!!!

[@MichaelOHanian]

Good news on both. Yes it is compatible and when you get the TB module it comes with the power supply.

[@Steve18350]

@@MichaelOHanian Thanks!!

[@ChestyleUS]

Hi Michael. Thank you for informative video. One advisor at Dell told me that WD19TBS is a newer version have the latest drivers. However, from your video, it sounds like that aside from Audio port, the monitor driving capabilities are the same. Why then WD19TBS comes with 240W power supply and WD19TB with 180W (based on some comparisons I found)?

[@MichaelOHanian]

Hi Alex, The WD19TB and WD19TBS have the same performance and capability, minus the Audio port. They both come with a 180W power supply. The WD19DC comes with a 240W power supply. The WD19DC is recommended for more power hungry Precisions, such as the 7550 and 7750. They require 210W of power, more than 130W of power from the WD19TB/S (WD19TBS has a 180W power supply but it feeds only 130W of power to the notebook). Let me know that makes since to you.

[@ChestyleUS]

@@MichaelOHanian Thank for the quick reply. My company just purchased WD19TB for me. I do like my analog audio port on the front ;)

[@MichaelOHanian]

I believe people are mixing up the docking stations. The WD19S has two versions. One with 130W power supply (delivers 90W to notebook) and another with 180W power supply (delivers up to 130W to the notebook). The WD19TBS has 180W power supply (delivers up to 130W to notebook). There is another dock, the WD19DCS that comes with 240W power supply (delivers up to 210W of power to the notebook). Usually the WD19DCS is for the 7000 class Precision Notebooks (they need the extra power).

[@WizzRacing]

@@MichaelOHanian The watts are because these are powered Docking stations. So each port gets there own separate powers...And Thunderbolt 3 external drives, monitors need that function....Where as hubs the more you plug into too them. The slower to hub gets.... And I don't know many Laptops that take 200 watts..As them batteries would be fried with that many amps being pushed into them....The average charging rate for 99% of Laptops is around 60 watts.

[@FromDesertTown]

Why is there not a recall on this? The plastic is EXTREMELY weak in the dual USB-A jack on the back of the dock. If you look around, it's easy to see that tons of WD19(S)/WD19TB(S)/WD19DC(S) users are reporting that the top port in the dual USB-A jack broke. It's the piece of plastic that goes inside the USB-A male plug. Upon inspection, it is easy to see how weak and brittle that piece of plastic is. Dell did NOT include that particular port in the warranty. This needs to be recalled. Don't pull an Apple and gaslight users into thinking that they are using the port wrong.

[@takeonme9869]

Wow, that was a great video with detailed explanation. After watching this, I am almost ready to purchase this for the new 16-inch M1 Max MacBook Pro. I was wondering if you have some information about how many 4k 60Hz monitors (on extended mode) can I connect to this dock with the M1 Max. Ideally, I would like to have 3 monitors (if possible even 4) connected to the dock and the dock connected with a single cable to the M1 Max. Is thst possible? Thank you for such a great explainer.

[@Bobby-op6ip]

0

[@siamak1246]

why I can't hear you clearly?

[@MichaelOHanian]

Sorry, one of my early video's. I was recording them with my cell phone. I never meant to make KZbin video. Someone asked me to record one of presentations that I do for my day job. I posted it you KZbin and I started to get requests to do more. I now use a 4K camera and a higher end microphone. Sorry for the poor sound quality of the video.

[@bitkahuna]

Still don't have a good microphone, lol

[@armmargret1970]

fire your camera operator and get a tripod

[@MichaelOHanian]

My daughter might be upset with me if I fire her. :-). When I started making these videos (for fun) I just used my cell phone. Now I am using a 4k camera and a higher end mic. I am still an amateur at this, doing it in my spare time. New videos should be much better.

[@Max-kn9yi]

It's not a switch, ya? Worthlessness