Unifi Access Install + UID Review! (2023 Enterprise Door Access System)

[@imca30a]

Damn it Marty! Busted!! 😂😂

[@switz11]

Wow, what an in-depth review. I appreciate the time you took to put this together. This video made me actually think about installing it at my house. Great video!

[@DPCTechnology]

Thanks for the kind feedback

[@Raj-yy7xx]

Thanks for the comprehensive real world review. Its missing a "Fingerprint reader". Pin Entry and Fingerprint entry is very useful.

[@DPCTechnology]

100% would love that!

[@alanbarr8301]

Great Video! Thanks for the in-depth review. It was very helpful as I am the type of user you described, just installed this system in our own office, by myself, with 'a little bit of knowledge'. After deploying, I have a scenario that doesn't seem to be covered in any forum or video that I've come across so far! In configuring the UA-PRO for 'entry' we want some users to have the 'mobile button' feature enable for access (ie managers and directors), and we have other users that we wish for this feature to be disabled (ie majority of our employees). We desire this so that the managers can remotely unlock while they are out of office, but we do not wish for majority of employees to have this feature, and instead for them to only be able to unlock when in proximity to the UA-PRO reader and the mobile tap / nfc feature for unlocking. It seems that in the UA-PRO settings the 'mobile tap' is only a toggle switch for active or inactive and that is limiting for our scenario. Conversely, when configuring the policies and users, there doesn't seem to be any control whatsoever on which entry method feature can be applied to a specific policy or user. So my question is: is there a way, or a hack, to deploy a feature like 'mobile button' entry to some users and not others? Have you come across this scenario, or have any silver bullet hack for a way around it. Advice is greatly appreciated! Cheers.

[@DPCTechnology]

Basically you get to set up whether the user has a keycode, an RFID, access to the door app, and whether or not they are a guard. The guard is the only one that can let people in remotely, somebody rings the doorbell. They get notified and can click to let them in on the phone. As far as the app itself, I don't think you can limit the different ways they can access with the app, meaning press the button, shake or present to the unit..

[@icsx]

Good video. Marty is truly busted now 😀

[@DPCTechnology]

LOL!!

[@charlesandrewpaul]

Unfortunately they are now requiring a $5/month PER USER charge to use the platform to open doors using a phone NFC. The UID platform is fine (now a requirement for using a cell phone for badging in), but maybe for $1/month instead of $5/month would be more reasonable... Realllllly disappointed as I purchased the UA Pro G2 based on this review, then immediately had issues trying to get a handful of 10 test users going with this. To clarify in the video he says its free up to 50 users and it is only free up to 5 users (not 50). Great video, the product is amazing, it just sucked as they are paywalling basic functionality. Ubiquiti is also pretty famous for ignoring critical feature updates such as automatic reboot for device health...

[@Dudleydogg]

Samething happened to me, now I got this system and I am not sure about how to manage this very unclear about how to add users

[@michaelmartin5104]

Great video! More info than most I've seen while reviewing this product. Quick question: Do you have any info or experience on using this product at multiple sites? I'm trying to determine feasibility of a multi-office installation.

[@DPCTechnology]

I do not but it will work well, You would want to use UID to control it

[@Bestkeiki]

This really sold me on the features of Unifi Access, but the ongoing costs are too high for me with the changes to the Cloud Basic Plan. :( I would suggest you add a disclaimer to the description or something so people aren't mislead into thinking they can make do with the free plan.

[@DPCTechnology]

I just put out a new video about the policy..

[@sardissozo3399]

If you plan to expand to the greater Tampa Bay Area, let me know. I'm finishing an MBA in Healthcare and MS in Cybersecurity and considering starting my own Unifi specialty install shop.

[@DPCTechnology]

We are in Tampa, we should talk!

[@will67755]

Good video, thank you, like your stuff. Reading the Ubiquiti Reddit, a lot of people seem to suggest not using a g2 reader pro for residential use. Would you agree or disagree on that for an install that would include protect cameras and why? If so, would you recommend for a residential install that a g4 doorbell pro combined with an access lite to be more appropriate, or is Ubiquiti just not great for residential access solutions? Is something like Hikvision better for residential access solutions, even when the rest of the network and cameras are Ubiquiti?

[@DPCTechnology]

I would go all unify for access and get the G2 reader.. I think it's a really good solution for both home and office..

[@konstantinos4395]

Great video! I only disagree with the power aspect of your review, most people would use a fail-secure system that when there is no power, locks, in contrast with the magnet used in your installation that is a fail-safe implementation. Also, you can hook up the access hub with batteries to keep it working even with an outage

[@DPCTechnology]

I worry about fail secure with mag locks in case of fire. With a strike, it makes sense...

[@konstantinos4395]

@@DPCTechnology I agree that evacuation is a major problem with fail-scure configurations. But what would the actual difference be between a battery powered mag lock and a fail secure strike lock in an emergency?

[@DPCTechnology]

@@konstantinos4395 a strike with a push bar is manual for exit.. if there's an emergency, the push bar lets you get out..

[@konstantinos4395]

@@DPCTechnology Correct correct, if this is an option, it's the best solution... We mostly can't do that 😢

[@Zeses]

Great informative video!, regarding the mobile app access, is it tied to the phone? Is there a way to prevent a user forwarding their access to another user with another phone?

[@DPCTechnology]

It works off of the users credentials. It can not be "forwarded" to someone else, but you can set up the app on a new phone or share credentials

[@michis0806]

Great video. Thanks for your work and effort! I have one question left: is there a possibility to connect the system to a SIP-phone for the doorbell?

[@DPCTechnology]

I dont think so at the moment

[@pyromike25]

I haven't seen that Phone Shake feature mentioned anywhere but here. Is this a feature of the paid version or is that available with the free?

[@DPCTechnology]

It's in the free version

[@bjtaudio]

1 big issue is there is no multi-door hubs only single door. Also, The access hub should have a external 12v power input option so u don't need to have poe++ switch. and you can run it from 12v dc security power. Its not cheap either, hubs 1 per door, many cameras many readers, rack mount poe switches, UDM-SE, many access points, it all adds up to many thousands...What is good thou is its all controlled in the one place. providing you're own backup power should not be an issue.

[@thepapester4566]

@dpctechnology, what did you use for a power backup for the POE++ switch to keep power to the magnetic latch?

[@beardenbob6567]

How have you been contending with the camera capture not being wide enough to capture the faces of people at the door? Even when mounted at its highest allowable height it basically misses the entire head of average sized adults.

[@DPCTechnology]

The latest version of access lets you use a camera from protect.. It's basically the feature I was asking for in the video, they've implemented it. You could also put a camera on the hub itself..

[@TurnerAdv]

It's cool but I just don't see myself installing this for a commercial business... I would rather stick with allegion

[@DPCTechnology]

Acouple of years later, I love mine, it keeps getthng better and better.

[@PhilipGordon-n5n]

You can link cameras

[@AnisKadri]

What about it makes you uncomfortable installing it for a customer? Especially, when using an electric strike (fail-secure) vs mag lock (fail-safe).

[@DPCTechnology]

I don't like the liability.. both from a physical and IT perspective.. Failure has a lot of consequence..

[@TheRealscarab]

Would be so nice to use unifi access / uid also for our hotel customers. some hotels have no receptions, the guests check in automatically. so it would be so great if there is any api or file format for communicating with the booking system or even offer an integrated booking system. so the visitors dont have to be configurated manually. has anyone any news on this topic?

[@DPCTechnology]

It isn't a very open system.. you could make it work, but it would only be if the system works for you as it is...

[@goliteyourworld6]

Are you going to install the rescue key switch? If so, I'm curious on the quality of the lock cylinder.

[@DPCTechnology]

It's not on my short list, but maybe.. lol

[@timvollebregt3gs]

Is there a way to choose between 'Guards' at the G2 Reader pro. For example in a multi tenant office building when you don't want everyone to be disturbed for specific visits. Thank you

[@DPCTechnology]

You can do it by door.

[@bjtaudio]

Oh don't forget to have a manual override option (key switch) for your locks, it the system is compromised and locks you out, or stops responding. Also setup a emergency backup system this is an emergency all doors open or all doors lock down, this is a override that bypass the hubs , the emergency option requires a password and is too slow in an emergency a panic button separate wired system is best. say gunman, or a fire. no time for passwords. system could malfunction too, must have a override.

[@DPCTechnology]

I have a video coming out on the key shortly

[@astrofizithith]

I do have a question: is a switch necessary or is an injector with POE++ sufficient?

[@DPCTechnology]

An injector should be fine.

[@LRSBHUndel]

Are the feature shown part of the paid subscription or free license? Are you paying the $4.5/user/month for UID or is there an alternative with a local controller? thanks

[@DPCTechnology]

I think the policy has changed since we originally set it up. We are not paying but I think now you have to.

[@davidanderson2436]

Like to know how it handles in WX Cold / Heat / Ice etc...

[@DPCTechnology]

We get hot but we don't get cold.. It has been below freezing and in 95° f heat.. but it's also under an awning.. we are in North Florida and we don't really get extremes...

[@naturaleffect42]

Is shaking etc. also working on iOS? Would be great to get the Key feature for iOS in the wallet.

[@DPCTechnology]

It is/ they are

[@bentheguru4986]

Magnetic locks should only be used in low security need applications, too easy to overcome, especially when low-powered and sorry but PoE of any standard is not adequate. Not bad video otherwise, plenty of detail and answered many of the questions others have missed. LOL @ Marty being a bad-boy.....

[@DPCTechnology]

Agree

[@andrewjohnston359]

Could you explain a bit more what you mean when you say 'PoE of any standard is not adequate'? Is it non compliant to be using that to power the access hub? Also, wouldn't using an electric strike be the answer for the external doors? This system is designed for those as well. Magnetic lock can be just used to secure internal sensitive areas, and will fail open in the event of extended power loss which is what you would want.

[@bentheguru4986]

@@andrewjohnston359 I am refering to mag-locks, not strikers. Magnetic locks need power to hold closed (electro-magnets) and the lack of power from PoE will not generate enough flux to hold a door secure for anything above the wind.

[@andrewjohnston359]

@@bentheguru4986 thanks, makes sense =)

[@Dudleydogg]

when I try to setup I only see 5 free users am i doing something wrong or has all this changed since this video, I just need a few people for door access

[@DPCTechnology]

There should be a "light" version coming out soon.

[@Dudleydogg]

so if I just want to setup door access for 10-15 users what would be my option at this time? @@DPCTechnology

[@mm6165]

does it worke with a poe + too?

[@danaringgenberg9508]

What have you done since they changed the basic plan to 5 users and 5 guests in UID? I just set up my first door for my small business I am an Electrical Contractor we have 7 people in our shop/office. Just wondering if I should just stay on Access or go UID? We run Talk so hoping the UID App will eventually have a soft phone but for now cant see spending $4.5/month per user for door access. Thought about looking at just trying 5 users and set others up as guests but I have about 5 delivery drivers I would like to set up as guests. Just looking for your input. Thanks!!

[@DPCTechnology]

They aren't charging me... Good to know though it might be for new sign ups?

[@elijahmassey9290]

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