Did 911 Hang Up on Buffalo Supermarket Call During Shooting?

[@cpmow831]

I’ve been a dispatcher for 15 years and this INFURIATES me. She should lose her job for sure… I have used the “if you need to get off the phone just put it down so I can listen”. Your job is to calm the caller down

[@kitchenskills5427]

Thank you for actually taking your job seriously and helping your community. And I bet that wasn't the first time the dispatcher has done that.

[@SkySpiral8]

Thank you for your service.

[@terywetherlow7970]

Chad thanks for ur input. Good to know.

[@cpmow831]

@@kitchenskills5427 I wouldn’t even hang up if someone was yelling at me calling me every name in the book

[@artaxerxes2363]

She did the right thing. The lady didn't have to whisper. Maybe the operator couldn't make out what the dumb bih was saying.

[@FuzzyDoxie]

An example of someone that really doesn’t want to do their job and who needs to be fired immediately

[@tama3442]

*What is the Gospel?* The true gospel is the good news that God saves sinners. Man is by nature sinful and separated from God with no hope of remedying that situation. But God, by His power, provided the means of man’s redemption in the death, burial, and resurrection of the Savior, Jesus Christ. Ephesians 2:8-9 For it is by grace you have been saved through faith. And this is not your own doing; it is the gift of GOD, not a result of works, so that no one may boast. Romans 10:9 9 because, if you confess with your mouth that Jesus is Lord and believe in your heart that God raised him from the dead, you will be saved. JESUS CHRIST can come anytime! REPENT OF YOUR SINS Just Believe ❤️ Love you and GOD BLESS

[@99mrpogi]

Makes me wonder what kind of operator of an emergency hotline number such as 911 or any similar emergency numbers would force the caller(who's caught in a mass shooting)to louden their voice and possibly risk getting getting heard and killed by the shooter

[@YYC403NOYP]

More like CHARGE .

[@BlackGirlLovesAnime6]

Yea I’m getting tired of seeing people like that. There’s so many people out here will to work, we don’t need people like this doing serious jobs

[@koniku3y]

And better to be blacklisted

[@itsalrightitsok929]

I recently applied for a 911 dispatch position. The interviewer asked what characteristics did I believe a dispatcher would need: care/concern for others and attention to details were my top two answers. I didn’t get a call back and I’m so happy. It seems to be a pretty stressful job which probably is deficient in human relations.

[@sarcasticallyrearranged]

It’s extremely stressful, exhausting and the pay isn’t great for the level of constant emergency calls to deal with constantly. I wonder how you were supposed to answer her question?

[@diasporaexpress9799]

If you have not watched “the call” with Halley Berry, please do… that can give the tip of the iceberg of what it would be like being a 911 operator. They have a silence room with a bed (not sure if that is Hollywood exaggerating) but seems like all day on edge job.

[@sherryhannah9262]

@@diasporaexpress9799 please is not wanted needed or necessary it’s annoying like the pig cops who killed George Floyd two years ago today

[@connorlancaster7541]

Ask the Holy Spirit to teach you and to guide you. I would recommend the KZbin channel Cleveland street preachers and follow Jesus no man no religion. Be holy and obey Jesus. Hebrews 5:9 "salvation is for those who obey. Th

[@lone4109]

@@sarcasticallyrearranged you got to see me keep on ducking yo taco 🌮

[@fatgyrl3236]

I’m certain she’s been trained in how to deal with whispering calls!! She knows FULL DAMN WELL if someone is in trouble they will whisper!! Absolutely UNACCEPTABLE behavior she displayed!!

[@AQlady10]

That operator should lose her job because of her racist attitude"- this isn't good presentation"

[@lovelite6737]

Charges should be brought up against that idiot😡

[@RLucas3000]

@@AQlady10 Lose her job?! She should be arrested for aiding and abetting the shooter! Think about how many more DIED while she was hanging up and the assistant manager was having to call her boyfriend to then call 911. That manager deserves a reward from the city and Tops as having to speak that much could have easily gotten her killed. So brave!

[@jamesmain8395]

@@AQlady10 she was black

[@smash9545]

I know it’s common sense! I guess some people these days don’t have any…

[@elsie3724]

Wtf “you don’t have to whisper” WHAT? There’s a thousand scenarios someone could need to whisper on a 911 call! What if they were dying and could barely talk?! What if they were sick and lost their voice but still needed 911?? Or in this case, the obvious, someone is in danger and they need to stay quiet so they aren’t caught?? Absolutely insane.

[@cyn_na_mini]

I had to call 911 once when I had recently lost my voice. Not to mention that the emergency caused an asthma attack. The operator was so mean to me and it hurt so much to try to speak loudly

[@rickybobby6845]

@@cyn_na_mini Damn 😔 They need to do a mental evaluation before giving people certain jobs. I've seen receptionists at hospital being rude with elderly patients. If they don't like their job, they should just quit.

[@highwayxj9397]

Until we actually hear the 911 call, we don’t know if that was the way of it

[@SweetLikeHoneyDew]

@@highwayxj9397 the outcome is proof enough.

[@honestyisthebestpolicy1696]

I've worked with someone who could only whisper.

[@shemekameemeebeamon8669]

Glad the community is coming together during a tragedy like this and these 911 operators really need to be held accountable for the way they talk to people. They could've gotten there a lot sooner had the 911 operator did her job and dispatched them right away. People hide in closets all the time when their house is being broken into. They would whisper so they won't be heard. If she don't know how to do her job then that's not the field she need to be in

[@blesseddestiny7460]

Hilarious, how could 911 official didn't notice the voice of someone in danger, that's totally unprofessional, we must never take anything for granted

[@qutielove2208]

Ain't nothing "hilarious " about this story.

[@karolevy1072]

Indeed hilarious, to hang on phone when you know your department is dealing with cases that matter with life and death a big joke, I will be surprised the official don't get fired smhhh

[@skittleyt3099]

@@qutielove2208 they didn't mean it in a laughing matter ;-;, I don't think you understood the tone of the statement...

[@dayangmarikit6860]

I agree with most of what you said, but I wouldn't call it "hilarious"... ridiculous would probably be more appropriate to describe it.

[@skittleyt3099]

@@karolevy1072 hahahaha...?

[@earvetta]

That 911 operator definitely needs to be held accountable. She could've been the savior for those who lost their lives

[@relotuffplayz9019]

What the 911 operator gonna do?

[@i-sip]

@@relotuffplayz9019 their job...

[@relotuffplayz9019]

@@i-sip how would 911 operator save their lives? Cops still would come at same time

[@earvetta]

@@relotuffplayz9019 Most importantly to get police on the sence sooner

[@DJRenee]

Nothing would have saved those people in the moment. He had a plan and he executed.

[@catkay9528]

This is not the first time this has happened with these emergency dispatchers, who remembers the woman who called 911 to ask them to find her when her car got trapped in water? She was crying saying she was scared to die and the dispatcher was yelling at her telling her to keep quiet….I have never been so furious! That woman ended up drowning her car and dying 💔….there is no excuse for such cruelty

[@lycidasxwerewolf]

I remember this and ooh it made my blood boil!! I don't understand how people can be so cruel, not only when its their job to be the first line of defense for these cases but just to be a decent human being. Her death was totally avoidable and so was this scenario. I feel bad for anyone who has to go through this.

[@rachelgooden9981]

Yup I remember that one. Horribke

[@jameshill8493]

@@lycidasxwerewolfdid anything happen to dispatcher? If your in that position and do something like this and it leads to death you should face criminal charges. Hopefully the family sued

[@lycidasxwerewolf]

@@jameshill8493 nope didn't face any charges and even more surprising police said she might've faced disciplinary action but wouldn't have been fired! She already put her two weeks in and this was one of the last calls she took. It's ridiculous..

[@mrlaw711]

Congrats to the Buffalo Bills, and for the fine people who came out to help. Helping others is a much bigger gift than we realize.

[@deViant14]

Wait what. Weird congratulatory tone on this video

[@topgrain]

Glad you didn't say "very fine people." That phrase is forever ruined for me.

[@I1ght961]

What type of help? I hope you do know that help is helps definition.

[@artaxerxes2363]

Yes cause they aren't worth anything else.

[@BayAreaPolice]

@Pork n jeans 👍

[@mikemoffett6499]

So grateful that these people have support from the community. This tragedy could have been prevented

[@terabyteballsack9795]

O pleassse

[@giddy9831]

@@terabyteballsack9795 it could

[@MAGAMAN]

yes. It's called constitutional carry. It's already been proven to work out here in Texas.

[@terabyteballsack9795]

@@giddy9831 no It can't

[@DAndyLord]

@@MAGAMAN Or extremely serious licences for handguns, which works pretty fantastic for every single country on earth.

[@randomanime2403]

Disciplinary action such as jail time needs to happen. Because them hanging up could and will cause lives to be lost.

[@liasampson4823]

In a way , it did.

[@lone4109]

@@liasampson4823 I'll sleep you boy

[@ladybingham222]

Warms my heart to see a community come together to meet people's needs in a time of crisis.

[@greekgirl9897]

THIS IS THE AMERICA I GREW UP IN.

[@dodioxoopey8843]

Love Buffalo Community, a lovely place. I never been but love seeing unity and love.

[@jamesbell9164]

That what up thank you all for the food 🙏 and may God Bless You All 🙏 😊

[@strawberrygirl8572]

It's about time the rudeness and arrogance of some (SOME) 911 operators is called out. It's happened far too often that they cop an attitude rather than being concerned for the victims calling them.

[@cyankirkpatrick5194]

My thoughts that Donna from Fort Smith Arkansas is the one

[@cddjny]

Obviously some DMV, USPS, 911 operators have attitude problems! Ahem…

[@paanora440]

@ThxmxsW I don’t give a flying 💩 if they get prank calls multiple times, treat EVERY call as if it was REAL.

[@ANPC-pi9vu]

@ThxmxsW They get paid the same for prank calls and false alarm s as they do the real emergencies, so how is it any excuse to be unprofessional?

[@justinhutchins3335]

@@ANPC-pi9vu and by the way that pay is coming from your taxes

[@sheritamines]

I’ve been a dispatcher for almost 5 years this is completely unacceptable! You stay on that phone until that caller feels safe enough to disconnect.. Smh

[@xhosagibran370]

I find it interesting that his family didn’t know but knew to blame covid for his actions. Makes me wonder what else they “didn’t know”.

[@ms.p9525]

Who gave him the money to purchase a gun and ammunition? Who sold him the gun and ammunition? Who gave him money to buy gas? Who gave him money for food? Was he employed? Must have had the day off,PTO or sick days on the books. Everyone is trying to figure him out. This was premeditated. It makes me ill.

[@CRSAdvocate911]

They KNEW‼️‼️‼️IF NOT, they should be ARRESTED for CHILD NEGLECT for NOT paying ATTENTION to their MURDEROUS Child 🔞

[@jakoclown4175]

Ms.P Good grief when you talk in real life do you breathe or just ramble on and on....hoooo geez you get an A+ for mouth work

[@ms.p9525]

@@jakoclown4175 No I don't ramble on and on. You don't have read any of my comments, If you have a negative opinion about it. Skip over the ones you don't care to read. Blessings to you and your family. 🙏🏽❤🙏🏽❤🙏🏽

[@Mr.Atlanta850]

I can tell you what they do know Now for sure, their son will Never see the streets again.

[@julez_64]

This is shocking! Rest in peace to all the victims!

[@andrewwilson5686]

This is normal in america. Lets be honest. Ya know... Merica.

[@Chrxs_iso]

Not shocking at all... I was shot at a while back and I'm partially paralyzed from one hand, I called 911 and the operator was rude AF to me ... I understand it's a stressful job but when someones been shot at they need to learn how to deal with people the right way.

[@AirBorne-v8n]

@@Chrxs_iso ain't nothing stressful in life where I need to be rude to a gunshot victim. This is typical when it comes to female dispatchers 98% certain it was a female dispatcher right?

[@MrYoda-xb6mp]

@@AirBorne-v8n every time I see videos of the cops just hanging up is almost every time a girl

[@Chrxs_iso]

@@AirBorne-v8n that's funny because it was a female dispatcher

[@divinefemininekila2848]

I love how everyone is coming together to help it’s so heartwarming knowing that still exists ❤️😭

[@stoichr3324]

That means the operator still gets paid. Why not termination without pay?

[@TexasDymond01]

More than likely that operator isn't black. And I'll just leave it at that.

[@chocolatenikki]

@@TexasDymond01 exactly

[@deathmetal271]

@@TexasDymond01 so, an Indian?

[@PaladinDusty]

@@TexasDymond01 You think the operator could tell the race of who was calling?

[@alexsmith1207]

@@PaladinDusty probably it's some Karen what kind of operator yells at you? I don't know but if that operator yelled at me heck if that was in my situation i would of yelled back but louder and hopefully i don't get located and shot because some unprofessional operator fault. Makes me angry and that operator needs to be fired end of discussion.

[@AA-bj1bu]

This is sickening nobody should ever have to be discomforted by their only pillar of hope in the moment

[@prettyinink1661]

Well said !

[@skyreflection6960]

People need to be held accountable with sufficient jail time. 911 operators has much responsibility as law enforcement.

[@lilpon920]

@@prettyinink1661 And I mean very well said, 💯

[@justshalicious6283]

I know she was calling on the LORD that's who kept her covered to make ONE more call to her boyfriend. GOD KEEP OUR NATION COVERED IN THE BLOOD. It's so sad to know this is happening constantly in the place we're suppose to call our home and be SAFE IN.The United States Of America. 💔💔💔🙏🏽🙏🏽🙏🏽🙏🏽

[@genericname2747]

@@justshalicious6283 The Lord didn't do anything to help either, so this ain't a good time to spread your religion

[@timberho3935]

at the end when he said"I'm just blessed and happy to be out here." that's real love.

[@aint_perfect]

Cops could've gotten there sooner if it weren't for that 911 operator.

[@MAGAMAN]

If they allowed constitutional carry there, it would have never been a problem.

[@Mythryl12]

No, actually, they couldn't have. The call had already come in from another source by then and officers were already en route. It doesn't excuse hanging up on an additional witness and a person who was in need of guidance - but in this particular case it did not lead to a delayed response.

[@jeffreysimms2318]

@@MAGAMAN please be quiet 🤫

[@RoseNZieg]

it is sad how much damage is done while waiting for cops to show up when there is an active shooter. I would never wait for the cops.

[@yungseer8786]

@@MAGAMAN so u think a 76 a 72 65 yr old walking around with guns while they go shopping for strawberry shortcake huh, where did u 🤡 s come from o yeah 🏔🏔caucus

[@stevenbeck]

This is not the first time this has happened, it has happened COUNTLESS times. Operators can be the bravest or most cowardly people in existence

[@Chacha355]

Cowardly? How about racists too for the white ones that is

[@SamuraiMotoko]

Why would an operator be a coward? Is not like he is the one going to the scene, he just have to listen

[@daisyy1kk_]

So many lives could have been saved if she would have just been on the phone and cooperated with her this is disgusting may all the victims Rest In Peace 🥺❤️

[@samsite5303]

not true, because in the live video you can literally see him kill everyone within seconds

[@ItaliaJP400]

My wife was a 911 dispatcher, this is a DISGRACE!! YOU DO NOT DO THIS

[@Jose-rj6oe]

Phone operators know that sometimes you just can't hear anything because the connection is lame, but they're used to people redialing for a better connection

[@CJBhattarai]

She probably thought it was a prank call…..! That my guess

[@connermiles7425]

@@CJBhattarai Prank call or not your job is to completely check it out to the fullest then figure out of its a prank. I know people who work as dispatcher and they keep the call up for more than 2 mins so they can figure out if its real or not. Whoever was holding that line needs to be named and shammed then disable her way of working anywhere near emergency lines.

[@deus4541]

Is your wife on administrative leave?

[@ItaliaJP400]

@@deus4541 left the job to come back to her local family business.

[@OisO8]

Since when does a 911 dispatcher not understand why someone is whispering? Were they in on it?

[@alan.74]

Probaly

[@roots4140]

Exactly

[@viperguyz]

When the people were out yelling defund the polices, we don’t need your help!

[@hizokadarkwolf]

​ @viperguyz, it's THEIR JOB. If they don't do their job, then why pay them? There is no justification for being this lazy and unethical.

[@kathy7613]

MY deepest condolences to the families and community.

[@SRR0247]

It's "not the parents fault" yet they're at the "front of the line" when it comes to preventing their child from being a murderer?!? WTF is this lady saying? If parents aren't proactively involved in their child's life, then who else is there to blame (aside from the child)?? Often times these parents tend to either be uninvolved, delusional, or in denial of their child's behavior/lifestyle choices/etc....

[@sarahosuna9082]

Yeah. Sometimes their child can put on a mask and be really good at hiding whatever they’re hiding and the parents no nothing about it :///.

[@mrlaw711]

100% AGREE WITH YOU. Have been working with youth 62 years, and nothing has occurred that would modify my support of your statement other than to include that often it can be just one single parent.

[@Ribstar]

@@sarahosuna9082 true some people can really hide it well. Their was one kid in my school who hit someone on the head with a hammer and no one know he was that type of guy everyone thought of him as a good kid.

[@sarahosuna9082]

@@Ribstar 😔

[@djdigital3806]

It is the parents fault.

[@marilily]

They raised him. They instilled what ever morals he has. So they kind of in a way PARTLY to blame for how he is as a person. And i REALLY want to hear this 911 call!

[@patricepatrick9165]

Me too! And his prior actions at his high school speaks volumes! Meaning the parents had an idea that there was something wrong with their spawn. They created this racist POS

[@johndaleflingle136]

That is the case a lot of the time parents will pass down there racist beliefs to there kids but in reality you don’t really know his parents situation they coulda been good people doing everything right just to still have a psychopath of a son so you saying that there to blame is kinda pathetic

[@sneekz07]

There's only so much a parent can do, they can instil morals but the child has to do the rest.

[@had1toomany114]

I don't buy this. I have 3 siblings. 3 of us have never been in trouble with the law, and lead decent lives. The 4th sibling can't seem to make good choices or stay out of jail. All the same parents. I'll tell you what WAS different though was his friend group. Edit : That being said I haven't researched the shooter's parents at all. They could have been bad people. I'm talking in general.

[@AirBorne-v8n]

@@johndaleflingle136 you lose the title of good parents once you raise a sociopath.

[@6LVCKSHEEP]

I wouldnt be surprised. These operators behind the phone never cease to amaze me. Ive seen them give people attitude during peoples scariest moments. Imagine calling 911 because its last resort, and youre facing the scariest moment of your life just to have the person on the other end receive you without compassion and dignity but instead with an attitude like youre askin for too much smh.

[@hilo4580]

That's how they do on the suicide hotline too. Nasty attitudes in the middle of life and death.

[@iamshe7406]

God bless the victims and those donating and volunteering

[@helevejorgan4315]

God isn't real. Humanity was a mistake.

[@greenearthblueskies8556]

😢❤️

[@craftmom5302]

Way to be a community and stick together! That 911 operator needs to be fired immediately there should be no disciplinary hearing she should be fired into the Buffalo bills that was awesome that was an awesome thing to do for your community and I know they appreciated it I don't even live there and I do! I'm praying for that community praying for them to heal then I hope this never happens to them again

[@sisuguillam5109]

So you do not want to find out if it was a technical issue? You do not want to know if the system needs updaten or procedures need to be rewritten?

[@randallsmerna384]

In all fairness, the dispatch center could have been a very noisy environment and it was hard to hear a person talking softly. Still, there's no reason to be rude.

[@tama3442]

*What is the Gospel?* The true gospel is the good news that God saves sinners. Man is by nature sinful and separated from God with no hope of remedying that situation. But God, by His power, provided the means of man’s redemption in the death, burial, and resurrection of the Savior, Jesus Christ. Ephesians 2:8-9 For it is by grace you have been saved through faith. And this is not your own doing; it is the gift of GOD, not a result of works, so that no one may boast. Romans 10:9 9 because, if you confess with your mouth that Jesus is Lord and believe in your heart that God raised him from the dead, you will be saved. JESUS CHRIST can come anytime! REPENT OF YOUR SINS Just Believe ❤️ Love you and GOD BLESS

[@alexsmith1207]

@@sisuguillam5109 come again? what kind of system yells at you???

[@alexsmith1207]

@@randallsmerna384 yes noisy when some dumb operator yells at you unprofessional also.

[@emilyc9380]

It’s nice this news story ended on a good note. What a great community!

[@JungKookOfficiaI]

absolutely disgusting behaviour. I cannot believe someone who’s job is to save life hang up on a person who needs help desperately but thought she was joking like omg, absolutely messed up

[@dity9442]

Both dispatchers deserve to get fired. No empathy.

[@dontlikemyopinionidgaf1426]

She didn't think it was a joke. She did that out of evil intent. I'm glad she got caught. There's been numerous dispatchers getting away with it without being tracked.

[@jeries29100]

If schools weren't shut down for 2 years, he would have likely done that instead. This isn't unheard of either. The school reported him, the police investigated him, the FBI investigated him, He wasn't charged for online threats. He wasn't flagged from buying a gun. This is ANOTHER case of the system failing.

[@kitchenskills5427]

And his parents still bought him a gun after he was investigated for making death threats at school mandating a mental health evaluation and even after his mom knew he tortured and killed a cat The signs were all there.

[@jaysonoweh2227]

@@kitchenskills5427 women comment

[@Ribstar]

@@kitchenskills5427 I think he bragged about his parents not knowing the arsenal he was build up in his manifesto

[@kitchenskills5427]

@Kickstart I actually reread the article in the Washington Post. His father bought him the weapon when he was 16. “Savage Axis XP bolt-action hunting rifle, a Christmas present from his father when he was 16”. I still contend that signs were still present.

[@KIMjB72]

Sounds about white

[@AArrowMadeAnothaOne]

Amazing to see this community stick together even during such difficult times.

[@sweetfacelola5540]

Unbelievable! Smh! I can't imagine how scared she was and her boyfriend was probably frantic! Shame on that 911 operator! Disgusting!!

[@BasedChad1]

It's nice to see so many people come together after such tragedy.

[@love_wins_2218]

Bless all who help supply the food for this community.

[@nightdreamer2315]

I love seeing communities come together, it's just sad that it often takes a tragedy. The support and love is what we should aspire to always~

[@greenearthblueskies8556]

❤️❤️❤️❤️❤️❤️❤️❤️❤️

[@tama3442]

*What is the Gospel?* The true gospel is the good news that God saves sinners. Man is by nature sinful and separated from God with no hope of remedying that situation. But God, by His power, provided the means of man’s redemption in the death, burial, and resurrection of the Savior, Jesus Christ. Ephesians 2:8-9 For it is by grace you have been saved through faith. And this is not your own doing; it is the gift of GOD, not a result of works, so that no one may boast. Romans 10:9 9 because, if you confess with your mouth that Jesus is Lord and believe in your heart that God raised him from the dead, you will be saved. JESUS CHRIST can come anytime! REPENT OF YOUR SINS Just Believe ❤️ Love you and GOD BLESS

[@malibupromqueen]

@Jajajaja Jajajaja Ur corny

[@saraswinerton7202]

@Jajajaja Jajajaja troll

[@harijha7560]

@Jajajaja Jajajaja blm people just should leave America and make usa more safer

[@BeautyAzontoGal]

The dispatcher needs to be held accountable.

[@Aven-sb6dc]

Not enough

[@ciaragarrity6425]

They need to find out the name first. I hope they find whoever did it.

[@BeautyAzontoGal]

@@asimhussain8716 put on leave? That's not enough lmao

[@aboveground1421]

@@asimhussain8716 "Put on leave" is GOOD ENOUGH FOR YOU?? That's why I never cried or she'd a tear for your people when America engaged in war on terrorism.

[@AngelloDelNorte]

@@ciaragarrity6425 What for? She already gotten suspended.

[@Angela-cd9bj]

The community is pulling together during a time of grief, trauma & indefinitely closed grocery store is awesome.

[@borhaptrash5454]

Over here in Germany there wasn’t much media coverage so I just heard about the shooting and all, and it just leaves me crying. I don’t understand why racism still exists. It’s 2022 damnit! This world is so evil at times. Sending all my love and condolences to anyone affected by this tragedy. I usually don’t cry when watching the news but this really deeply hurt me.

[@winxy8542]

Yo ancestors thats what

[@borhaptrash5454]

@@winxy8542 I beg your pardon? I don’t really understand what you’re trying to say

[@cbt7270]

Says the German 💀💀💀💀💀💀💀💀

[@grandmidoister8661]

@Kingslasyer37 says the racist

[@treehugger_0773]

@@borhaptrash5454 Don't mind them, they're just a bunch of unhappy internet trolls. Your comment was well written and heartfelt.

[@Guitarfollower22]

I was a 911 dispatcher for a year. About a few months in after my training was completed, I had a similar situation with someone whispering because they were in danger. It's common sense. This 911 operator has disgraced the thin yellow line...

[@robertgarland805]

Get her name and photo up to the public

[@charnaynay2953]

It’s so nice that the community is coming together to help out! We need more hearts like this out in the world!

[@nicolestlouis6411]

In Canada, even if you call 911 by accident, the cops still come to talk to you, just to make sure. It's a policy that prevents situations like this.

[@DarkZerol]

The US is like a third world nation if you compare it to Canada. For one, the states doesn't it have a healthcare system, which is like a basic human right for every civilized society in this day and age.

[@chevymontana7624]

Exactly right you can make a call hang up Whisper shout scream they not hanging up and if the call disconnects best believe they coming to that location this chit is sad and hard to fathom. And the way they treating the suspect is crazy for sure dude need the death penalty for sure

[@John-Sheena]

It's heartbreaking and sickening at the same time to think a 911 operator would behave and act like that

[@terynb4407]

Right. They should've been on high alert hearing someone whisper instead of talking normally.

[@chrisgullett4332]

It is also crazy for people to just believe this happened without any proof. Maybe wait till you hear the tape to see if it actually happened. I have a feeling the 911 call did not happen how she said it did, but I will wait till I ear the tape to make a judgement.

[@John-Sheena]

@@chrisgullett4332 you do have a point in that the 911 tape hasn't been released yet. Still just the thought that an operator could do such a thing is just hard to believe

[@chrisgullett4332]

@@John-Sheena The thought does not mean you attack the dispatcher, because just maybe the woman is lying. It would not be the first time someone has lied about a 911 call.

[@dorianneutral1787]

@chris gullett Dispatcher is guilty. I'm from Buffalo. The end.

[@katierowbury5233]

Thank you for showing how people were volunteering to distribute free food at the end. They're what Mr. Roger's mother calls, 'the helpers', that you look for after hearing about a tragedy. So I've asked this before and I'll say it here: if the dispatcher had been in that situation, what would she have done? Would she talk normally and draw attention to herself or whisper into the phone to try and get help? I don't wish this on anyone, but until you're there you don't understand.

[@tyardovdabulldht2340]

CHARGES MUST BE BROUGHT AGAINST THAT EVIL 911 OPERATOR!

[@dysoncrystal]

Fire that 911 operator and don't pay her any unemployment insurance benefits.

[@torri4777]

Lock her up too!

[@cyankirkpatrick5194]

It's Donna from Fort Smith Arkansas

[@ryantogo8359]

You don't get unemployment when fired for cause

[@jaysonoweh2227]

@@torri4777 lol doofy type comment

[@AngelloDelNorte]

Better training and benefits is the answers. Is hard to be a emergency receptionist with all the prank calls, no training, and employers hiring any receptionist from the get go.

[@BelovedLyssie]

This makes me wanna cry. We call for help and nobody helps. Just heartbreaking ..

[@ghostlain]

he's not a kid, he's an adult. treat him as such

[@ghostlain]

@Wildlife Warrior ???

[@r.j8290]

Not a surprise there’s a lot of videos of 911 operator’s being rude and hanging up!💯🤦🏽‍♂️

[@JeoxxxDarkages]

yeah its probably due to so many calls involving trolling, accidental, or pointless ones that they might have disregarded this, operators get too comfortable hanging up on things

[@terabyteballsack9795]

911 operator prolly white

[@jayjaynella4539]

I bet those operators being rude have had the covid19 stab.

[@kerchow2062]

@@terabyteballsack9795 like the one that mocked the lady who was drowning in her car

[@kerchow2062]

@@jayjaynella4539 tf is a covid19 stab

[@Sobolady89]

Shocking that a teen can hide an arsenal and the parents don't know about it. I cojldn't hide a cigarette from my mother at that age and I was over 18.

[@ImCaviar_UrSubpar]

Puzzled how a 911 operator couldn't fathom someone whispering on a emergency call 😳

[@asiahenry7798]

To me whispering would be an indication that the caller is in extreme distress or imminent danger

[@abetterfuture4787]

"Why do you have to whisper." Wow, do they really not have the IQ to figure that out?

[@holesareprettycool1495]

I love when people come together to help each other it’s unfortunate it only happens when tragedy happens

[@bigman4407]

That's messed up. She needs to get fired and become a receptionist at Super 8

[@krenn08]

noooo.. she's too incompetent to work.. well... anywhere.

[@tatyanajohnson4798]

After this she won’t be getting hired anywhere

[@charlessarjeant8121]

She needs to be LOCKED UP IN PRISON. Think of all the innocent lives that were lost because of her actions.

[@estherbradley3218]

So happy to see the community and others coming together to help. Such a tragedy

[@theresamalone3704]

"Administrative leave" sounds like she's still being paid, she should be FIRED

[@jordanfarmer4928]

Love that the Buffalo Bills went and showed respect, that’s awesome. I hope everyone in that community can start to feel safe sooner than later

[@angiep2js]

People always whisper when trying to avoid being detected! Don't they teach them that during training? 🤔

[@takkariarmstrong8736]

I love how we’re not blaming parents. But definitely should be.

[@Ener-G]

I've also been in a situation where a 911 Operator did not take my concerns seriously. Around midnight, I was hiding with my sibling, under the impression that someone was stalking the perimeter of my house. Although it turned out to be a false alarm, the operator's responses and tone made it clear that she didn't think my situation was a concerning matter. That's the only time I've called 911 intentionally, so my impressions thus far don't give me a lot of confidence if something terrible were to actually happen.

[@Ted_Sheckler]

since it was an admitted "false alarm", sounds like the dispatcher not taking you seriously was warranted, right? Maybe you were sending red flags that made the dispatcher not believe you.

[@Ener-G]

@@Ted_Sheckler That's a fair point, and I'll never know for sure. Still, I was an adult by then and significantly distressed in that situation. I definitely didn't say, "There's someone trying to break into my home," but regardless it seems bizarre that the operator responded my distress so nonchalantly. I only hope that I just happened to call at the exact wrong time. Perhaps she was a great responder most of the time, but in those few minutes something had her off her game.

[@lolab2896]

@@Ted_ShecklerI’m sure a panicked man thinking someone’s breaking into their house isn’t sending a lot of red flags regardless of the scenario you’d think they take situations serious

[@Rastaferrari829]

@Bolushi not legal in every state

[@aperry3869]

As terrible as all of this is, seeing the community come together to support one another in these weird and terrible times really makes me hopeful for a good future

[@actorjulion101]

"It's not the parent's fault that their kid commits murder". Well I'm afraid someone's lacking something for sure....Such a sociopathic thing to say, I can't believe these reporters 😒.

[@notexpando3179]

he's a grown man how is it anyone's fault but his?

[@alexrangel1011]

Unbelievable! You will think that with everything that is going on, a 911 operator would have more training and care to save lives and not their pride. That operator should be held accountable somehow. We pray for th community!

[@sonofsocrates9899]

Love it when a community comes together ❤

[@lovelyvanessadorahill8585]

It's nice,but this should not happen for to come together in love.

[@ryantogo8359]

@@lovelyvanessadorahill8585 learn English

[@saraswinerton7202]

@@ryantogo8359 Learn how to read

[@BeyondEcstasy]

Her eyes show so much trauma. I hope all of the survivors see therapists.

[@Artisticamy622]

It's such a horrible feeling. I had a terrible experience with a 911 operator. I was 17 and my neighbors kept on coming onto our property, harassing me about a situation that had nothing to do with me or my family and my parents weren't home. My mother told me to call the police, I did and the 911 operator asked me of my neighbors were white, I said yes and she didn't send the police. This was in Alexandria, VA (Fairfax County).

[@cuivre2004]

Yes- and I've heard african american 911 dispatchers start an argument with callers and get snippy with them. Race doesn't matter- the intelligence and personality of the 911 dispatcher does.

[@jaycee6063]

This sound fake 😂

[@ElectraFresh67]

@@jaycee6063 your account sounds fake

[@karencarpenter5845]

Sounds like you got a civil suit case.

[@laurenhunt9646]

that's sad

[@Villela19]

That 911 operator should be fired and go to jail

[@bobbim.m992]

That punk didn't get the victory. Look at White and Black people still coming together after his failing efforts. May those souls rest, and their families continue to multiply. Amen 🙏

[@branlee7373]

FBI spokeswoman, "it's not the parents fault"! Wow, just when you thought the FBI couldn't sink any lower!!!

[@lolapop2010]

Doubt they'd be sticking up for the suspect's parents had they not been white.

[@renatamitchell519]

911 operator needs to be fired and thrown in jail 🤬 I'm happy to see this community recieve the support and love they deserve 🙏❤️🥀

[@indianfortniter1464]

It's not at all her fault police must have already been dispatched and she was keeping lines free

[@JamesThompson97]

How is this not criminal?

[@ISpyLexi]

Honestly, I'm a bit disappointed that I haven't heard anything about this dispatcher being charged with a crime. The only reason he stopped was because the police made him, so every second counted. I can't help but think a little less people may have died if so much time wasn't wasted and if the dispatcher at least sent a unit out just to be sure.

[@maryjones2222]

Why would you take a job you had no interest in doing? I keep hearing stories like this more and more. Nobody has empathy for anyone anymore.🥺😔

[@dragonheart7901]

Yeah. My nana told me that when she was little, they would take wife beaters and child abusers and beat them to a pulp and tie them to trees. Now we cant even defend ourselves without risk of being arrested

[@ICYn-y6o]

This infuriated me so much. I do understand if operator couldn’t hear the caller because of her whispers, but she should’ve consider the fact the caller could be in a situation where she can’t be loud. Clearly, the operator made the wrong call and made it even worse. SMH.

[@ronk9472]

Operator should be locked up

[@Smokee_cat]

She just thought it was a prank call probably

[@hopeslife8166]

@@Smokee_cat doesn’t matter. they have to take every single call seriously

[@sabresnowleopardaj8959]

@@hopeslife8166 exactly

[@saraswinerton7202]

@@Smokee_cat No excuse you have to take your job seriously

[@genericname2747]

@@Smokee_cat Okay? And?

[@Aine33311]

So happy that the whole city community has come together in this heartbreaking time, to help and show this tremendous show of love and support.

[@MayandPoppy]

This is why 911 should also offer texting services, because in some situations, it’s too dangerous to call.

[@LEGNDARY_MIST]

As a 911 operator A person whispering should be a clear indicator that they do not feel safe or they're in serious danger, I'm pretty sure that's exactly what ur trained for so to hang up on a person whose in need means you need to hang it up and find another job that suits you because u clearly do not know how to do ur job.

[@pineapplelord2422]

its the parents fault if their child grows to be a racist person also cmon how tf is an 18 year old allowed to buy a gun smh

[@whyzedwards5673]

You must not know what race has the most gun violence, and how many people die in one day in Chicago. only because the killer is white this is making news you hypocrites.

[@glep3570]

Ask the GOP.

[@dimasreidz48]

Americans logic. "More guns equals less crime, "No guns equals other type of crime." SMH. They choose mass murder every other week, rather then non-gun crime.

[@matthewg3612]

@@glep3570 gonna blame the GOP for a law that his been in place for decades

[@leilanismith4037]

I wouldnt blame the GOP G Lep. This 18 year old was a sick person who used a chaotic system to purchase a gun. He represents the .00001% of responsible gun owners. I think the guy should live out the rest of his life in jail. May god welcome all the victims into his loving embrace.

[@mekakaylee1109]

911 operator needs to be FIRED!

[@itzgamers1235]

Ofc

[@miss_anthropy]

Takes a tragedy to help the community, sounds about right.

[@wisdomfox857]

We know they arent g9nna help them selfs

[@miss_anthropy]

@@wisdomfox857 Might want to help yourself to a grammar lesson or two before talking down on others. Just a thought.

[@tanyawade5197]

I love seeing the community outreach that’s taking place. I wish we would all live this way everyday, instead of only as a reaction to a tragedy. However, seeing all the volunteers giving back, showing empathy & compassion to strangers, lifts my heart & mind.

[@aspen6184]

wow it so wonderful to see people go out of there way to help the ppl who really need it.

[@weirdo24-7]

I wish someone would research and screenshot what the parents have said online. That would be more truthful than anyone telling you their version of truth.

[@ORO323]

If someone called 911 and was whispering, I would assume that an operator with experience would catch on that something is wrong. Someone who does not have the patience to understand the caller's situation should not be in this job.

[@shawn5235]

Facts

[@MAGAISKLAN]

It is incredibly awesome how the community has come together to help the residents living near that grocery store so they can have food to eat. Beautiful!

[@DrAngelKins]

This is getting more and more horrific when they tell us more information. Shame on them for hanging up.

[@Indigo_LaCrown]

No, damn that. Show the dispatcher's name and face. Don't try to hide them like they're a minor or something. This adult deserves to be publicly shame.

[@sisuguillam5109]

So you want to shame them before we actually know that there is something to shame them for? Goodness...

[@Dee-jd6ym]

@@sisuguillam5109 what? We do know did you not even watch the video? They don't put people on administrative leave just for kicks and giggles

[@patricepatrick9165]

Nailed it!

[@sisuguillam5109]

@@Dee-jd6ym No, we do not know. Administrative leave means that something webt really really really wrong. We do not know what went wrong.

[@ryantogo8359]

@@sisuguillam5109 you sound like you have severe brain damage

[@angelawilliams9088]

Why is she on Administrative Leave? and is this a PAID! Administrative Leave?! She should have been fired!! PERIOD

[@jonahmoran3751]

That’s what they do before they decide what to do with you so stop being stupid.

[@chrisbelli445]

Not the first time a dispatcher failed the public!!

[@amandahemstreet4369]

How rude of the 911 operator to hang-up on the store manager like that

[@imsooshook3871]

The fact she had to explain the whispering to the 911 Operator is despicable.

[@smileymama04]

The employee is on a “LEAVE” 🤦‍♀️😡 This whole story is heartbreaking 💔 Sending prayers & hugs to all the victims & their loved ones .

[@ceceprincess4758]

Must have been one of those

[@robertyoung3992]

pending termination

[@thepurger2006]

It's just so heartbreaking to hear this.

[@Russianhatkid204]

Ikr

[@successfulon3320]

💯

[@creations9824]

His parents knew. They knew. The Dispatcher should go to prison and serve time to accessory to murder.

[@DJaySplitSecond]

In 1990 Public Enemy made the song “911 Is a Joke!” It’s still relevant today! 🤷🏽‍♂️