911 dispatcher faces termination over call made during mass shooting

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CNN

CNN

Күн бұрын

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@mcruzsmith80
@mcruzsmith80 2 жыл бұрын
"She left me to die" That is heartbreaking. I can't imagine what she was going through but I hope she heals soon.
@cocobutterchin6768
@cocobutterchin6768 2 жыл бұрын
I cried hearing that. I am still crying 😢
@TELEVISIONARCHIVES
@TELEVISIONARCHIVES 2 жыл бұрын
Texas is full of Republicans that don't care about you
@BabyGirl-gf9sf
@BabyGirl-gf9sf 2 жыл бұрын
🙏🏾🙏🏾🙏🏾
@MoDavI-sl7iy
@MoDavI-sl7iy 2 жыл бұрын
Heartbreaking. 😥
@rebeccaberry4764
@rebeccaberry4764 2 жыл бұрын
@@cocobutterchin6768 I broke down during this interview, May GOD give these families Strength!!!! The dispatcher was wrong in so many ways, She acted like she had no training at all, yes Fire this person please!!!
@manitoumimi
@manitoumimi 2 жыл бұрын
She’s absolutely right, she was left to die simply because she didn’t want the gunman to hear her. This woman still feels bad about the dispatcher losing her job and that’s a testament to her true humanity. Heart breakingly evil if you ask me, that dispatcher needs to find a job in a different field.
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVk
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtU.
@rosalynjeffery9510
@rosalynjeffery9510 2 жыл бұрын
@@AmericanPatriot5 Oh your talking about the January 6th insurrection? Is that what you mean. Did you see how they were climbing the walls like monkeys ranting and raven because their orange grifter leader didn't win and he use people like you to try and help him STEAL IT.
@cbreezy2091
@cbreezy2091 2 жыл бұрын
@@AmericanPatriot5 Coward!
@kevinDAninja
@kevinDAninja 2 жыл бұрын
@@AmericanPatriot5 WTF does this have to do with BLM?? This woman was trying to report/survive an active shooter and the 911 dispatcher was negligent. Git your head out of your ass.
@lisakay8798
@lisakay8798 2 жыл бұрын
Got the chills when she said she could hear the glass crunching under his feet as he walked closer. Terrifying. I'm glad she's physically okay. No telling how long she'll suffer from being traumatized.
@waynethegreat23
@waynethegreat23 2 жыл бұрын
I imagine some of it was shell casings he was walking on absolutely terrifying
@StationRussification
@StationRussification 2 жыл бұрын
Insane how long the face of death is when U R in the moment > it is like Time Stopped & Slowly Flows w/Clarity
@mellie4174
@mellie4174 2 жыл бұрын
Yup. Hello PTSD!
@melissasaint3283
@melissasaint3283 2 жыл бұрын
There are new techniques in therapy like EMDR and biofeedback that could really help the employees and customers who had to witness this. I hope there are professionals in their area reaching out to them!
@ufosrus
@ufosrus 2 жыл бұрын
@@juiceyblend Definitely. And I wonder why some people like to watch movies about psychopaths.
@journey2zee
@journey2zee 2 жыл бұрын
I was a 911 call taker for 3 years. If someone is whispering, we are TRAINED to listen and stay on the line .. keep the line open and listen until you have enough info to dispatch an officer.. I don’t know how on earth this dispatcher hung up without knowing the terms of the call. Unbelievable.
@jalisabryant4915
@jalisabryant4915 2 жыл бұрын
They always do things like this.
@nicholelynnedwards5
@nicholelynnedwards5 2 жыл бұрын
I think I'd wanna listen harder if someone were whispering. This is just sad
@janellevega4639
@janellevega4639 2 жыл бұрын
I hope this is a message that universal training is needed for dispatching. There seems to be a disparity during the hiring/training process and dispatcher positions need to be taken more seriously.
@lexiglowingup
@lexiglowingup 2 жыл бұрын
Are they really trained? Dispatchers are known to do things like this….
@nameetanarayan1336
@nameetanarayan1336 2 жыл бұрын
The Quest is how did they get a job for 911. 🤔
@charlesje1966
@charlesje1966 2 жыл бұрын
She gave a remarkable description of the events. Heart wrenching.
@Maplelust
@Maplelust 2 жыл бұрын
true. .. but she probably had to give that speech 100 times. she ought to be good at it by now.
@lynneanderson4255
@lynneanderson4255 2 жыл бұрын
It's probably seared in her mind and will be there forever. How horrible.
@badmonkey2222
@badmonkey2222 2 жыл бұрын
@@ANDY-ie7nh yeah you would've ran and squealed like a little school girl the minute you heard the first shot now sitting in your basement being a clown on KZbin guess your mother never gave you any attention so you got to try to get it here..
@badmonkey2222
@badmonkey2222 2 жыл бұрын
@@Maplelust I'm sure you're good at saying that same lame comment I'm sure you said it in a hundred comment threads by now because you haven't left your basement in 2 months.
@cadesmandela1935
@cadesmandela1935 2 жыл бұрын
@@ANDY-ie7nh she said she couldn’t move that fast
@kiaramurray832
@kiaramurray832 2 жыл бұрын
I was a 911 operator for 5 years. You’re trained to deal with situations like this. We know a whisper means the caller is close to the perpetrator. We’re supposed to let caller know we’re there and pinged the call and send help. Never hang up.
@krane15
@krane15 2 жыл бұрын
I'll go you one better. I used to work in the complaint department of a business and our first and most important rule was never hang up on a customer. We'd be given a warning the fist time and put on probation, and if it ever happened again within that period, you'd be terminated. Thing is, those weren't even life or death call. Just the company's reputation for providing quality service.
@zoyadulzura7490
@zoyadulzura7490 2 жыл бұрын
@@krane15 Wow, I'm curious to know what sort of business this was.
@irisbjones
@irisbjones 2 жыл бұрын
Except I have been hung up on when a man was trying to violently break into my house at 3 a.m. - trying all doors and windows and trying to physically break down the doors while screaming. I was told to hide in a closet and he would eventually leave. Then they hung up and never sent the police to check if I was ok. If he would have been able to get in somehow, I would have been toast.
@SoManyRandomRamblings
@SoManyRandomRamblings 2 жыл бұрын
The way that dispatcher acted...and saying "...he can't hear you..." was she watching the murder's live stream???
@allen6924
@allen6924 2 жыл бұрын
Most of you are there for a paycheck and that's all.
@taylorgarton6983
@taylorgarton6983 2 жыл бұрын
Even after she was left to die by that dispatcher, she still has empathy for that person losing their job. Someone with such a kind, compassionate heart should never have to endure something so terrible. Life is cruel.
@kempermaxwell9338
@kempermaxwell9338 2 жыл бұрын
Well said
@user-ti3vp9mt3z
@user-ti3vp9mt3z 2 жыл бұрын
Especially under the rule of the NRA. This never should have happened 😥
@andrereed2629
@andrereed2629 2 жыл бұрын
No empathy or compassion for evil I understand what you're saying but no
@anahata2009
@anahata2009 2 жыл бұрын
@@andrereed2629 that's actually who compassion is for-those who are separated from their own humanity. I hope one day you can understand this and it brings you peace.
@D1KvN
@D1KvN 2 жыл бұрын
@@anahata2009 well said.
@sdot6569
@sdot6569 2 жыл бұрын
When he asked her how she's doing...I busted out in tears 🥺😢. I hope everybody that experienced that trauma finds healing.
@MoDavI-sl7iy
@MoDavI-sl7iy 2 жыл бұрын
I couldn't imagine. This is so heartbreaking.
@ojaededajuice
@ojaededajuice 2 жыл бұрын
same, wanted to hug her so bad..
@shaylovli
@shaylovli 2 жыл бұрын
Me too sis I can’t even
@Cuauhtemoc.Yaotecatl
@Cuauhtemoc.Yaotecatl 2 жыл бұрын
Hope is like wishing
@daspdg
@daspdg 2 жыл бұрын
Me too..
@christineschreiber5073
@christineschreiber5073 2 жыл бұрын
I was a dispatcher myself. This is unacceptable and unbelievable, too. Not professional at all. Its awful. These people have no other option than you, the one dispatcher that picks up. You are the one person that needs to do everything possible to help. That is the pride of every professional dispatcher to never let anyone down.
@marjorjorietillman856
@marjorjorietillman856 2 жыл бұрын
I was also treated so terrible by a 911 operator when my Sister died. I was nervous and he was fussing and yelling at me and I was crying, but I was too hurt to fuss back.
@mamacitabambi3558
@mamacitabambi3558 2 жыл бұрын
@@marjorjorietillman856 OH no... I'm so sorry... That's so wrong...
@erichbrough6097
@erichbrough6097 2 жыл бұрын
It's hard to imagine why the person was hired as a dispatcher in the first place - belligerence is simply not professional conduct.
@bobsullivan5714
@bobsullivan5714 2 жыл бұрын
Yep...When your last chance is on the other end of that phone............................
@HashknightGaming
@HashknightGaming 2 жыл бұрын
Forget professional this is morally wrong it violates everything this important profession stands for.
@ellaeadig263
@ellaeadig263 2 жыл бұрын
"She left me there to die" is an absolutely accurate summary of what this operator did, and it is the reason why she is not fit for this job. It sucks for anyone to have to be terminated but she could have literally caused deaths by responding in this way, so she needs to not be on the end of the phone when people call with life-threatening situations.
@JoshSweetvale
@JoshSweetvale 2 жыл бұрын
Welcome to being poor in America. The government doesn't care. Cops do care, but in the same way a lion cares about a zebra.
@lzcracker
@lzcracker 2 жыл бұрын
I feel like the dispatcher should be prosecuted...
@thatdamncrow9197
@thatdamncrow9197 2 жыл бұрын
@@lzcracker the problem with doing that is it’s difficult to prosecute something like this How do you prove the exact damages and what not Also due to the high stress of being a dispatcher it might scare off potential workers
@dantedkingofficial
@dantedkingofficial 2 жыл бұрын
I WOULD SUE THE COUNTY IF I WERE HER!!!!
@alcyone-rising
@alcyone-rising 2 жыл бұрын
Who’s to say she didn’t cause deaths. 5 mins was probably lost due to this horrible 911 operator. Every second counts in a emergency.
@joylastname3035
@joylastname3035 2 жыл бұрын
Isn't a caller whispering on the phone to emergency services an indicator of present danger? For the number of mass shootings that happen in America, you would think a dispatcher would take a wild guess. Mass shootings on the daily aren't a way of life, it's not normal and it's horrifying that Americans have accepted it as such.
@Johnnycpublic
@Johnnycpublic 2 жыл бұрын
No it's normal Sad but true
@johncheney3008
@johncheney3008 2 жыл бұрын
@@Johnnycpublic mass shootings are less than 1% of deaths by firearms so it's not normal but gets all the attention
@phoenixrising4995
@phoenixrising4995 2 жыл бұрын
@@johncheney3008 True that its even less than that. Most are suicides others are murders, but I feel as the new ramps up it just gives these low lives a platform to show off their murderous rampage to the world. They want infamy and the news wants shooting to push new gun legislation.
@tasjalo1411
@tasjalo1411 2 жыл бұрын
@@johncheney3008 Of all the people who die in elementary schools, what % of that comes from firearms? Sod off trying to minimalize how absurdly out of control the issue is in the US.
@johncheney3008
@johncheney3008 2 жыл бұрын
@@tasjalo1411 sod off? Some one please translate?
@Hunee-
@Hunee- 2 жыл бұрын
Her response to Don’s question when asked about how’s she’s doing broke me down. The sheer terror that she felt and will continue to feel is heartbreaking…..unimaginable. I hope you heal ma’am. You’re a beautiful person inside and out. And you are STRONG!
@mehere8038
@mehere8038 2 жыл бұрын
"how are you doing?" I'm SO glad he asked her that! She spoke of feeling like she had just been left to die by a stranger, so now another stranger responds to her with GENUINE care for her welfare. No wonder she broke down. She needed that so badly & it no doubt meant a lot to her, great job!
@syneathiabell1350
@syneathiabell1350 2 жыл бұрын
I was just thinking that he was so genuine in interviewing her.
@gymeni
@gymeni 2 жыл бұрын
I’m also glad that Don asked her how she was feeling. That exact moment brought me back to a day not long after the George Floyd murder when I was in a store and a white, male worker cheerfully simply said to me “hey, how’s it going today?” and that alone caused me to burst out in tears. I felt bad about it because he was so mortified, but I just couldn’t help it.
@shariffbrown04
@shariffbrown04 2 жыл бұрын
That got me...omg 😢 😢 😢 😢
@mehere8038
@mehere8038 2 жыл бұрын
@@darcipeeps agreed! She gave a stock standard answer at the start, but then when he asked again, with real emotion & empathy & care for her answer, she listened to the question & heard him & it really hit her that he was asking cause he genuinely cared & wanted to know her real answer. She needed that!
@iamhere1315
@iamhere1315 2 жыл бұрын
YES I AGREE IT BROKE MY HEART TO SEE HER LET IT GO... SHE WAS DEALING UP UNTIL THAT QUESTION.. SHE WILL NEED ATTENTION FROM LOVED ONES AND HEALTH CARE COUNSELING... I'M PRAYING SHE WILL BE ABLE TO TRUST AGAIN.. THAT GOD SPARED HER FOR HER TO HELP OTHERS IF POSSIBLE IN THIS CHAOTIC WORLD WE ARE NOW LIVING IN. CRITICAL DAYS HARD TO DEAL WITH AS JESUS CHRIST DESCRIBED IN THE BIBLE, MATTHEW.
@TheChocolatlova
@TheChocolatlova 2 жыл бұрын
A similar experience with 911 services happened to me 3 years ago. The operator began yelling at me and threatening to hang up even though I'm trying to explain I found someone dying. I had to find a neighbor just to talk to dispatch. It still breaks my heart to this day. Still saddened because the person lost their life and I had to argue with emergency services. R.I.P
@thiscorrosion900
@thiscorrosion900 2 жыл бұрын
Real professional. Not.
@soni8995
@soni8995 2 жыл бұрын
😔😔😔
@Zurround
@Zurround 2 жыл бұрын
Was your dispatcher FIRED?
@isthatmannyofc
@isthatmannyofc 2 жыл бұрын
If they act unprofessional like that causing someone to lose their life they should be charged...
@heatherc2939
@heatherc2939 2 жыл бұрын
It is traumatic.
@SanGeet0510
@SanGeet0510 2 жыл бұрын
If the operator heard enough to say "they can't hear you", she heard enough to know that the caller was in danger. Firing that operator is the absolute lowest penalty for a person who can't do the job. Mishandling certain kinds of jobs is criminal and should be treated as such so that the others do it responsibly
@OG_HazelGrrl
@OG_HazelGrrl 2 жыл бұрын
I 1000% agree.
@manuelvega-villa9699
@manuelvega-villa9699 2 жыл бұрын
word
@GeckoHiker
@GeckoHiker 2 жыл бұрын
They put nurses in jail for medical mistakes. The 911 operator should be criminally charged, too.
@AzraelTheGrandReaper
@AzraelTheGrandReaper 2 жыл бұрын
@@GeckoHiker exactly 💯💯💯💯💯. Criminal charges is the only thing that dispatcher deserves. Right now she's on paid leave with a possibility of being fired? WTF? Fire her immediately and press charges. At least criminal negligence or something. She did literally hang up leaving that lady to die without calling back. Smh.
@SanGeet0510
@SanGeet0510 2 жыл бұрын
@@GeckoHiker ... and this was no mistake either; it was an conscious irresponsible neglect
@fivefiveqt214
@fivefiveqt214 2 жыл бұрын
I can’t seem to get hired as a 911 dispatcher, yet, they’re hiring ppl like this woman. How?? I’m sure this wasn’t her first time treating a caller in this manner.
@ryanbesco8067
@ryanbesco8067 Жыл бұрын
People lie on their resumes and have no conscience so they do well in interviews...
@mylastduchess9998
@mylastduchess9998 2 жыл бұрын
This poor woman. My heart breaks for her and everyone directly effected. She's so brave. I pray for healing for everyone there that day and the families.
@BabyGirl-gf9sf
@BabyGirl-gf9sf 2 жыл бұрын
🙏🏾🙏🏾🙏🏾
@yareklipinski
@yareklipinski 2 жыл бұрын
Praying has never fixed or done anything. Keep praying and good luck. The 911 operator responded as 40% of Americans would have done. Just accept the reality and keep praying
@mygrammieis
@mygrammieis 2 жыл бұрын
Prayers for all the victims ✌🏻🕊🙏🏻💯
@mylastduchess9998
@mylastduchess9998 2 жыл бұрын
@Chayil 74 amen
@702tfrom34
@702tfrom34 2 жыл бұрын
Man brings tears to your eyes to hear how she was treated and the pain she must still fill. What is the world coming to? So much anger over the littlest things that can cost you your life.
@rewade70
@rewade70 2 жыл бұрын
Feel!
@702tfrom34
@702tfrom34 2 жыл бұрын
@@rewade70 my mistake feel
@rickywalker8054
@rickywalker8054 2 жыл бұрын
Racism isn't a little thing. You talk as though someone bump him in the store or something.
@xarisstylianou6226
@xarisstylianou6226 2 жыл бұрын
My heart goes out to you all!!!! I am so sorry an sad for the people who died and wondered Please stay strong ,,,,,, I hope you get all the support you and your family (coworkers) need from family and friends
@singer07872007
@singer07872007 2 жыл бұрын
@@rickywalker8054 I think he was talking about the 911 dispatcher anger about the employee whispering, which the dispatcher being angry over that is a little thing.
@sheilaspence1250
@sheilaspence1250 2 жыл бұрын
I am a former Surgical Technologist/instructor. I used to tell my students, there are some professions where we can't have a bad day. There is too much at stake. If you can't deal with that, then this isn't the profession for you.
@milinbel
@milinbel 2 жыл бұрын
My husband is a trauma surgeon and he teaches as well. He always tells his students that they can't afford to have a bad day. A bad day for them could get someone killed and that is unacceptable.
@monyaesabuurbey1435
@monyaesabuurbey1435 2 жыл бұрын
I agree wholeheartedly many professions should require you to leave your low vibrations and own stuff at the door of your home! Too risky💔
@Matira269
@Matira269 2 жыл бұрын
That bad 911 despatcher probably decided that since it was a distinctly African American voice on the line, she had no duty to intervene! This is America!
@brandonsheets2727
@brandonsheets2727 2 жыл бұрын
@@Matira269 Please dont do that. ❤✌️🙏
@Matira269
@Matira269 2 жыл бұрын
@@brandonsheets2727 History shapes the perception. Vanessa Gay escaped from the home of serial killer Anthony Sowell. Limped to the nearest cell phone, called for police help. She was already reported missing. The police refused to pick her up or render any assistance. You know it , I know it, racism has erase even the slightest human instincts for empathy, decency or morality among about half of America, and that is something that must be called out. It cannot be swept under the carpet.
@flowergirl4612
@flowergirl4612 2 жыл бұрын
Wow, whoever that dispatcher is,is a awful human being. Obviously someone whispering means there is someone or something around and they don't want to be seen by it. How could you do that? Even if you thought it was a prank call,you send help,period. This was so awful and I truly cannot imagine and hope I never or someone I love never has to experience something like this. Makes the hair on your arms stand up.
@krissygreenhalgh5019
@krissygreenhalgh5019 2 жыл бұрын
Ma'am, as a prior dispatcher, this was handled so badly. I'm so very sorry that you had to experience this on top of everything else. I am in awe of your dignity and resolve to tell your side. I'm glad those young employees have you to look to. ❤ many many prayers and blessings to you and everyone who is having to cope with this violence and pick up the pieces.
@zulu3274
@zulu3274 2 жыл бұрын
What is the hiring requirements like for a dispatcher?... I'm just curious... I would think that they would have to hire people who are very upbeat and kind of happy to be of service to people... Not mean or uncaring... What I'm trying to say is there should be a certain personality type that they are aiming for....
@ranchelton
@ranchelton 2 жыл бұрын
@@zulu3274 Like most jobs, I'm sure there is a certain personality type they try to hire. Sadly, 911 operators have one of the highest stress jobs and are underpaid for their work. This makes it difficult to attract and maintain upbeat and happy people because of the emotional toll associated with the job. I've known plenty of happy upbeat EMTs and operators who leave to become servers or retail managers because they need a break from their careers.
@blaze556922
@blaze556922 2 жыл бұрын
you don't have to be a prior dispatcher to know this was handled egregiously. badly doesn't even begin to cover it. she should face criminal charges.
@Msshadylady21
@Msshadylady21 2 жыл бұрын
@@zulu3274 we went through a series of different tests to weed out applicants. We had typing test, a reading comprehension test. Then there was a geographical test (they gave us a map with fire stations w/various equipment at each. Then they would give a scenario and tell kind equipment needed. You had to say which location would get to the scene quickest). There was also a hearing and vision test. Then there was a panel interview. I think it was one more test but I can’t recall what it was but I know it was some kind of personality test. Background check including education, employment, traffic and of course criminal. My training program was 4 months and that included ride alongs with police fire and ambulance.
@rasul407
@rasul407 2 жыл бұрын
She has to be charged after getting fired
@dr.grantshapiro9029
@dr.grantshapiro9029 2 жыл бұрын
So glad she survived! What a sweetheart of a human being! It is good to cry.
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVl
@eliasl332
@eliasl332 2 жыл бұрын
Usually the actors survive when and after a movie is made.
@HexIZMs
@HexIZMs 2 жыл бұрын
@@eliasl332 white supremacists love the whole "acting" storyline. Nobody is listening to you.
@HexIZMs
@HexIZMs 2 жыл бұрын
@@eliasl332 Every crime by a white supremacist never really happened, it's an act. Lol...ok. Try a new tactic...
@cjmacq-vg8um
@cjmacq-vg8um 2 жыл бұрын
ms Rogers said something to the effect that - "the dispatcher acting like the caller was bothering her." that's normal cop behavior. that's what cops do. THEY HATE BEING BOTHERED and expected to do their jobs. i've reported MANY CRIMES committed against me, including the extortion of $50 grand and 6 years of criminal harassment by my landlord and neighbors. the cops REFUSE to enforce the law. they leave me at the mercy of my abusers! the last conversation i had with a cop, just about a month ago, where the neighbor who's been harassing me for 6 years filed a FALSE police report against, WHICH IS A CRIME, all the damned cop had to say was - "we have better things to do than babysit you people!" THAT'S THEIR ATTITUDE! when cops become the criminals then WE HAVE NO LAW! and, in america over the last 20, 30 years, we have no law. the u. s. is a LAWLESS SOCIETY!
@amberschannel4709
@amberschannel4709 2 жыл бұрын
For the operator to tell this woman that is in immediate danger. " what they can't hear you, why are you whispering" She needs to just be completely fired period 💁🏽‍♀️
@wesleysimon955
@wesleysimon955 2 жыл бұрын
On top of that saying you don't have to whisper no one can hear you. Like oh yea have your ass in this situation and repeat that bs. Smh
@Beautifuluproductions
@Beautifuluproductions 2 жыл бұрын
And prosected...time factypolice could been dispatched possibly saved some lives! Jail time even if one year. Playing with ppls lives
@marialindell9874
@marialindell9874 2 жыл бұрын
300 likes
@LeonardoDeVinci1452
@LeonardoDeVinci1452 2 жыл бұрын
One brave lady put into a situation she shouldn't ever been in. My condolences to all of those suffered in this tragedy.
@heatherc2939
@heatherc2939 2 жыл бұрын
As a 30 yr police dispatcher this angers me and breaks my heart. Shared on twitter. This happens far too often, in my experience. Don, thank you for your compassion.
@yvettewilliams4893
@yvettewilliams4893 2 жыл бұрын
Heather thank you for what you do for the communities you serve!💯💯🤎
@heatherc2939
@heatherc2939 2 жыл бұрын
@@yvettewilliams4893 you are an absolute doll. 🤩
@somergone
@somergone 2 жыл бұрын
When you have a service job... serve it hard. I cannot believe the attitude of that person.
@Emolga6274
@Emolga6274 2 жыл бұрын
Must of been a Karen . Karen’s get offended easily
@kermitdfrogz
@kermitdfrogz 2 жыл бұрын
Thank you for your service and professionalism.
@rjeckardt8863
@rjeckardt8863 2 жыл бұрын
She's a beautiful human being. May she continue to be strong and eventually recover from this horror.
@ElLoboNegroReacts
@ElLoboNegroReacts 2 жыл бұрын
Whoa when she said “I felt like she left me to die!” Hit me immediately as she was about to say it I thought to myself this woman must’ve felt the terrible feeling of abandonment and was at that moment scared to death. That’s unacceptable behavior from the dispatch shame on her and I hope she does jail time to just think about what she’s done to all those ppls lives living and passed. Imo. I hope this woman gets the help she needs whatever that may be! 🙏🏾
@z.s.7761
@z.s.7761 2 жыл бұрын
When he asked her how she was doing and she broke down crying you know that it is still affecting her. She had me in tears.
@markledbetter5960
@markledbetter5960 2 жыл бұрын
This is just awful. I am so sorry these poor innocent souls had to experience this. And for the 911 dispatcher to hang up like they couldn't hear gun shots. What the hell. This woman is 100% right, that dispatcher left her to die. So disgusting. 😞😥
@soulife8383
@soulife8383 2 жыл бұрын
not defending her in the slightest but if she couldn't hear the shots something is wrong. I'd like to hear the recording but I'm curious if she was using a 20yr old headset. It is a government service after all. Unfortunately the recording wouldn't portray that.
@MsBenitaButrell
@MsBenitaButrell 2 жыл бұрын
@@soulife8383 It doesn't matter, every 911 call should be treated as an emergency. As a dispatcher, you are the first person on the scene and its their job to handle each call accordingly... sometimes that means listening if you have trouble hearing the caller, connecting a translator if the caller doesn't speak their language or TTY for a deaf caller, asking yes/no questions to find out why they're whispering, providing instructions if necessary, keeping the caller calm, and dispatching medics. Even if they couldn't hear the caller, technology is so amazing that you can see on a map where the caller is calling from and get their location, if its a landline you can see the exact address...either way you should dispatch patrol to check out the scene. Not coming for you directly, just letting people know that its not unheard of to get a call where you can't hear the caller, hang up calls, children calling, nonverbal callers, etc.. This dispatcher did not care and yes they should lose their job and possibly face criminal charges.
@Mike-01234
@Mike-01234 2 жыл бұрын
911 does get a lot of prank calls I know someone who used to be a dispatcher doesn't excuse this woman. I wonder what kind of supervision is going on there because likely this wasn't the first time this dispatcher has had issues. Even prank calls they don't hang up what they want to locate the person calling if you hang up they call back.
@erismana2105
@erismana2105 2 жыл бұрын
@@MsBenitaButrell Than people who make prank calls should also get criminal charges
@heatherc2939
@heatherc2939 2 жыл бұрын
@@erismana2105 I was a police dispatcher for 30 years. This has never happened to me. A trained dispatcher knows better. I've seen yelling "speak up." But one knows, a whisper, a call for pizza, can mean you listen even more closely. But you never, ever, hang up.
@joekev27
@joekev27 2 жыл бұрын
This reminds me of the lady who accidentally drove into a body of water and couldn't get out and she called 911 and the dispatcher got mad because she was frantic and the dispatcher actually mocked the lady and told her to shut up. Well that lady didn't make it and she drowned in her car and that dispatcher faced zero charges. If you don't know about it I encourage you to look it up.
@witwhat11
@witwhat11 2 жыл бұрын
I remember hearing of that…beyond tragic.
@Ilikefinalfantasy795
@Ilikefinalfantasy795 2 жыл бұрын
ladies family should find that person, and give them hell.
@antionettewilson4250
@antionettewilson4250 2 жыл бұрын
Wow‼️🤬
@lu_shulmu
@lu_shulmu 2 жыл бұрын
I was reminded of exactly that case. I didn't know there hadn't been any charges. Unbelievable.
@steveeddy6876
@steveeddy6876 2 жыл бұрын
Wow how sad 😢
@VV-lz1xp
@VV-lz1xp 2 жыл бұрын
……and the dispatcher never even attempted to call her back. That demonstrates a complete and utter disregard for life. What if someone was literally dying , called 911 and summoned up enough energy to produce a whisper to communicate a need for help,? It might be wise to review all her calls
@drockjr
@drockjr 2 жыл бұрын
People WERE DYING
@saravaezi2001
@saravaezi2001 2 жыл бұрын
Actually they shouldn't call back. Bc the ring may actually get the attention and cause more damage. But this person was stupid.
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVk
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVs
@Anna-tc6rz
@Anna-tc6rz 2 жыл бұрын
@@saravaezi2001 right but she could've sent cops to the area at least
@mbr0916
@mbr0916 2 жыл бұрын
I want to give Latisha the biggest hug. When he asked her "how are you doing? Are _you_ okay?" and Latisha broke down, tears immediately started streaming down my face. I can't even imagine the horror, fear and hopelessness she experienced after being hung up on. My sincerest condolences to Latisha, all loved ones of the victims, and all store employees and customers there that day. 🙏🏼 Now about this emergency dispatcher lady... Being hung up on by a 911 dispatcher is totally unacceptable. If you hang up during a 911 call or if you begin to call 911 then hang up, they call you back ... But for a dispatcher to hang up on a caller while the caller is *whispering* which is almost always an _obvious_ indicator of eminent danger close by is not okay whatsoever.
@jeffgaboury3157
@jeffgaboury3157 2 жыл бұрын
That must have been just so terrifying. She's suffering from PTSD and it will always be with her. So sad that this happened to her and everyone else. It's not just the people killed and wounded who are victims.
@kaosduval8503
@kaosduval8503 2 жыл бұрын
@justa jogger was it a hate or white supremacist crimes, black on black or white on white crime or murder?
@clintcoop5717
@clintcoop5717 2 жыл бұрын
You don't develop PTSD in a day.. the brain doesn't work like that
@janetdotson7829
@janetdotson7829 2 жыл бұрын
@@kaosduval8503 the trauma to the victims , bystanders and families are the same, so what's your point?
@kaosduval8503
@kaosduval8503 2 жыл бұрын
@Janet Dotson No shit Sherlock. All murders are traumatizing.
@papabear2515
@papabear2515 2 жыл бұрын
It is tragic in every way. And, PTSD can be healed with a qualified EMDR therapist. I have had the benefit of EMDR myself through EMDR. My hope is that this woman and all impacted by this senseless tragedy and murder can get the help they need.
@birdieangel199
@birdieangel199 2 жыл бұрын
WOW. This makes me cry. This lady put her life on the line to call for help. Sad😔 . I can feel the pain. I could just only imagine how terrified she was but she did the right thing. Not thinking just of herself but everyone else. There's a lot of good people in this world as well as the bad. I'm thankful she survived.
@DrivenA111
@DrivenA111 2 жыл бұрын
@Hope Fliers I think they get a number of prank calls unfortunately. Not that I'm giving an excuse.
@SmallSpoonBrigade
@SmallSpoonBrigade 2 жыл бұрын
@Hope Fliers or the local Macdonald's is out of macnuggets.
@realmaddawgie
@realmaddawgie 2 жыл бұрын
You’re an amazing woman and to say you’re being strong for the kids who work there… that didn’t even cross my mind. All my condolences to all of you involved.
@newnana9070
@newnana9070 2 жыл бұрын
Girl I had a similar situation with a grand daughter during a home burglary in Detroit. Stay strong. Glad you’re ok. Hugs.
@swfcindy
@swfcindy 2 жыл бұрын
As a former dispatcher, I can tell you that many of the 911 calls we answered were either screaming or whispering. As a TRAINED dispatcher, one must handle each call as they are received: conversational voice, complete mayhem or frightened whispers for help. I am so sorry for Ms. Rogers that she had to reach an extremely poor representative of telecommunicators, who compounded her fear & stress.
@serpentines6356
@serpentines6356 2 жыл бұрын
Thank you for the work you did. I can't even imagine the stress of that job. Blessings! 🙏. 💜. 🌿
@wendynothaft8197
@wendynothaft8197 2 жыл бұрын
@@serpentines6356 💖💖💖
@tuenamarie9833
@tuenamarie9833 2 жыл бұрын
I can't imagine being able to sleep at night with this job. Yes, thank you for your service to people. Hopefully you are on an island somewhere enjoying YOU.
@stephhslush05
@stephhslush05 2 жыл бұрын
@@tuenamarie9833 right
@pewdavid3338
@pewdavid3338 2 жыл бұрын
I remember calling like 911 in my country and somehow the word can't come out right and that b1tch hung up...
@tbell1698
@tbell1698 2 жыл бұрын
My heart goes out to Ms. Rogers; she's courageous and quick-thinking and probably helped save the lives of others. I can only imagine how that experience would result in a lack of trust in public servants responsible for protecting the community in emergencies. I hope she and her colleagues get the mental health and other types of support needed to begin the process of healing from this nightmare. Bless Ms. Rogers for speaking up. Sending prayers to the entire community.
@HighFalutinTootin
@HighFalutinTootin 2 жыл бұрын
The police didn't respond to 911 calls during the BLM/Antifa mostly marxist riots they were ordered to stand down
@rafmag9079
@rafmag9079 2 жыл бұрын
Why do people watch this guy lol he doesn’t even know what gender he is when he wakes up!
@nicolestewart2274
@nicolestewart2274 2 жыл бұрын
@@rafmag9079 So never mind that he's reporting on a mass shooting that took ten lives, you're worried about his sexuality? Trust, there's more wrong with you than with him.
@sew161
@sew161 2 жыл бұрын
Can you actually imagine someone arguing with this victim? So rude and hateful not to mention deadly. She/he has no business working as dispatch
@spillaking
@spillaking 2 жыл бұрын
we want to know who she is
@Lean6
@Lean6 2 жыл бұрын
Not the first time I’ve seen a story like this. It’s a reflection of what the country is, that’s all. Everyone is an asshole until they go viral for it.
@Lyricistnz
@Lyricistnz 2 жыл бұрын
Yes, I bet the my life the dispatcher was white
@Lean6
@Lean6 2 жыл бұрын
@@Lyricistnz Americans have a tendency to live inside these bubbles of self-importance and entitlement. In that operator’s mind, she was the most important person in the world in that moment. She was the customer. Unfortunately, someone like her needs to be made into an example. Hard for the government to enforce any standards of decency when all it cares about is how to fleece the population though.
@rafmag9079
@rafmag9079 2 жыл бұрын
I can’t wait to see the killers interrogations
@colleenlally-ross7105
@colleenlally-ross7105 2 жыл бұрын
That woman's testimony is heartbreakingly lovely. No hate in her broken heart.
@annlewis7685
@annlewis7685 2 жыл бұрын
The evidence are there...administrative leave. Endangerment and disciplinary inquiry...really. It should be immediately dismissal with out pay... They were left to die...., then we had Texas, did they say the police waited hr to carry out action. These high powered rifles on the streets, police just as scared.
@-blahblahblah
@-blahblahblah 2 жыл бұрын
I'm so sorry. You are a beautiful person, we are all lucky to still have you here with us.
@slixameth
@slixameth 2 жыл бұрын
well said
@evenlyanxious
@evenlyanxious 2 жыл бұрын
Tears rolling down my face. That poor woman. She knew two of the victims, too. I can't imagine the pain that she's got in her soul. Heart wrenching. I hope she can get some reassurance from a therapist (who can afford that?) or her clergy if that's an option. I know in my heart her family will be there for her.
@MissTeaq
@MissTeaq 2 жыл бұрын
When she started crying… that broke me down… I pray for her and everyone touched by this tragedy and the many tragedies that we will never know about… just heartbreaking.
@onimandisa7304
@onimandisa7304 2 жыл бұрын
Usually in these instances, many therapists offer their services pro bono
@marshanotmarcia7433
@marshanotmarcia7433 2 жыл бұрын
I’m still getting over the fact that he actually asked her if she knew any of the victims!! WTHF???!!! She is a Store Manager of the only store in the area, and she most likely knew folks from her working there!!! But he sure did get the reaction he was looking for; PTSD in the making.
@diannshowers9129
@diannshowers9129 2 жыл бұрын
Im sure the store she works at will make sure those spared will have access to counseling and trauma therapy but the PTSD will never go away
@garydmercer
@garydmercer 2 жыл бұрын
WTF. I hope every 911 dispatcher learns from this mistake and example of incompetence.
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtU
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtWd
@garydmercer
@garydmercer 2 жыл бұрын
@@nunuofficial5146 Go troll another post AHOLE
@badshifu
@badshifu 2 жыл бұрын
Her describing that moment the shooting stopped and the store went silent while he was walking around was absolutely terrifying and chilling. She was incredibly brave to have gone through all that.
@rockstarjazzcat
@rockstarjazzcat 2 жыл бұрын
If that was the first call, and no one acted to save lives, there must be more accountability than termination!
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtU
@eliasl332
@eliasl332 2 жыл бұрын
Or it was staged and there was no deaths
@greedowins
@greedowins 2 жыл бұрын
But what? Prison time, a fine? No reasonable punishment fits this act, and unless a law was broken, the battle should be with the system that allows this, not the individual dispatcher. My guess is that they have de-professionalized 911 dispatch, and this type of disregard is widespread.
@marianlincoln9008
@marianlincoln9008 2 жыл бұрын
@@eliasl332 How Dumb are you... This Shooting was reported on the News all across the country... Even Pres. Biden and the First Lady went to the scene... Stop drinking KOOLAID and watching propaganda TV... Your Delusions are just that DELUSIONS.
@R-A-F
@R-A-F 2 жыл бұрын
@@YoDaddyObama report 'it' for misinformation
@tylerhensley2312
@tylerhensley2312 2 жыл бұрын
Your job is to listen and understand what is happening on the other end of the phone and if you're so jaded that you can't even begin to understand the situation on the other end and proceed to ignore the people your required to help is unreal!
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVq
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtU
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtWd
@dianna3157
@dianna3157 2 жыл бұрын
I hope she (and all the victims) are offered counseling and take advantage of it for as long as necessary. I too worked in a grocery store in 1992 when a gunman entered and started killing people, I too thought I was going to die. My point is even after years of therapy I still have PTSD all these years later. It's not crippling or debilitating anymore but random fireworks and other loud noises as well as helicopters circling overhead (between air evacs and press helicopters) I still get triggered 30 years later. My heart goes out to you all and I'm so very sorry for your loss, and that this monster entered your lives. 😥💔
@1corrsfan
@1corrsfan 2 жыл бұрын
What a brave lady, she is fantastic in her description of what happened, I feel like I can see everything she was describing in real time.. The site silence must have been terrible. God bless her and everyone affected.
@girlfriday4508
@girlfriday4508 2 жыл бұрын
That was ABSOLUTELY wrong! Don’t feel bad, she did NOT do her job, and that is a life or death job for an entire community. I’m so sorry beautiful, you shouldn’t have had to experience that. No one should.
@eliasl332
@eliasl332 2 жыл бұрын
That was ABSOLUTELY wrong! It didn’t ever happen, just an act, like a movie.
@demarcusfaulkner7411
@demarcusfaulkner7411 2 жыл бұрын
Girl Friday I agree with you
@drasticallyfantastic7164
@drasticallyfantastic7164 2 жыл бұрын
@@eliasl332 big brain
@cjmacq-vg8um
@cjmacq-vg8um 2 жыл бұрын
ms Rogers said something to the effect that - "the dispatcher acting like the caller was bothering her." that's normal cop behavior. that's what cops do. THEY HATE BEING BOTHERED and expected to do their jobs. i've reported MANY CRIMES committed against me, including the extortion of $50 grand and 6 years of criminal harassment by my landlord and neighbors. the cops REFUSE to enforce the law. they leave me at the mercy of my abusers! the last conversation i had with a cop, just about a month ago, where the neighbor who's been harassing me for 6 years filed a FALSE police report against ME, WHICH IS A CRIME, all the damned cop had to say was - "we have better things to do than babysit you people!" THAT'S THEIR ATTITUDE! when cops become the criminals then WE HAVE NO LAW! and, in america over the last 20, 30 years, we have no law. the u. s. is a LAWLESS SOCIETY!
@dickjones8119
@dickjones8119 2 жыл бұрын
They hung up on her because she wasn't part of the psy-op. The FBI didn't want locals involved to screw up their false flag operation.
@crystalkarma2015
@crystalkarma2015 2 жыл бұрын
This beautiful and sweet young lady didn't deserve any of this, none of those good people did. I am sick to death of this BS. All of my love and healing energy go to the people affected by this monster.
@belm3243
@belm3243 2 жыл бұрын
@Crystal Karma.. Well said !
@msoperator510
@msoperator510 2 жыл бұрын
Because supermarket mass shootings are a thing, (in USA) all checkout lanes should have silent alarms, just like banks do.
@Trund27
@Trund27 2 жыл бұрын
This is a lovely comment and I agree. I wish I could give her a hug and tell her she’s courageous.
@Trund27
@Trund27 2 жыл бұрын
@@msoperator510 That would be an excellent idea. It’s terrible it’s needed, but if it helps, it helps.
@crystalkarma2015
@crystalkarma2015 2 жыл бұрын
@justa jogger Well...that depends, was it the same situation as what took place in Buffalo? A gunman targeting a particular group of people because of their race? I'm pretty sure it was a conflict between two people that got severely out of hand, since I'm listening to the police chief's remarks now, and he is saying that exact thing. What were you talking about?
@pal5683
@pal5683 2 жыл бұрын
Such a kind hearted lady, I wish there were more people in this world like her. Breaks my heart that she and all the the others went through that horror. Shame on that dispatcher, not only should she be fired but that 911 center needs to review their hiring practices. She never she have been there in the first place.
@Wumbology378
@Wumbology378 2 жыл бұрын
It's pretty rough for them to find the right people for the job. Dispatchers have a high turn over rate, terrible pay, and stress levels like most wouldn't believe. Not defending the dispatcher of course because she deserved to be fired. Just saying unfortunately these centers need staff and there just aren't enough right people for the job applying.
@serpentines6356
@serpentines6356 2 жыл бұрын
@@Wumbology378 That's too bad. Pay needs to be more to bring more qualified people in. I can't even imagine the stress of that job. Reminds me of that movie - "The Call."
@craigfinnegan8534
@craigfinnegan8534 2 жыл бұрын
How can a 911 dispatcher not take the time to make sure of the situation on the other end before hanging up? What else would the 911 dispatcher have to do? Make herself an emergency cup of coffee?
@mybudinesd4545
@mybudinesd4545 2 жыл бұрын
This is heartbreaking she’s an amazing woman.
@45kph
@45kph 2 жыл бұрын
sometimes in an emergency you gotta whisper, aren't these dispatchers trained for these types of situations?.
@djarchitect1328
@djarchitect1328 2 жыл бұрын
They want u to speak up loud so u could get shot too ,
@outermarker5801
@outermarker5801 2 жыл бұрын
Definitely, and exactly why they're being fired.
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVt
@beatnews275
@beatnews275 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtVk
@nunuofficial5146
@nunuofficial5146 2 жыл бұрын
We knew it's finally here kzbin.info/www/bejne/eZm2g5SImainbtWd
@NailahRoberts
@NailahRoberts 2 жыл бұрын
How horrific. What a lovely, brave woman.❤
@janelbbuck
@janelbbuck 2 жыл бұрын
When I hear stories of dispatchers like this, and the other one for a lady that drowned in her car during a flash flood. It hurts to think of someone suffering during an emergency and for the dispatcher to just add on to that stress and despair rather than actually helping. It must feel like the whole world is against you when stuff like that happens.
@jimmydurham9318
@jimmydurham9318 2 жыл бұрын
When someone calls 911 and whispers it's usually because the situation is severe. That's a no brainer
@smkxodnwbwkdns8369
@smkxodnwbwkdns8369 2 жыл бұрын
Same thing happened to me
@PraveenSrJ01
@PraveenSrJ01 2 жыл бұрын
Very true! The 911 dispatcher should face some prison time for her bad actions
@steveeddy6876
@steveeddy6876 2 жыл бұрын
Yes good point!
@heistruth2865
@heistruth2865 2 жыл бұрын
Exactly.. So odd...and sad.
@pickles8551
@pickles8551 2 жыл бұрын
It breaks my heart to see her pain. She's a victim twice in this.. So incredible sad.
@GO-GO_SO-SO
@GO-GO_SO-SO 2 жыл бұрын
"Faces termination"? That should be an instant termination.
@atiyarise4131
@atiyarise4131 2 жыл бұрын
There's a chance that the person will keep their job, the public most likely will not know if termination of employment happens, especially with their identity being kept confidential. They could place her in another department that involves public safety. I do wonder though, how well she's been sleeping... has the ramifications of her hanging up kept her from sleeping, eating, functioning, going about her day...
@breezeh1127
@breezeh1127 2 жыл бұрын
Seeing her break down in tears tore me up. She is an amazing lady and I'm so so sorry this happened to her or any of them that day 😢💔
@ImStayGold42
@ImStayGold42 2 жыл бұрын
My heart goes out to you, Latisha. I wish I could give you a hug. Hang in there. 😥
@HexIZMs
@HexIZMs 2 жыл бұрын
@@eliasl332 that's what every whacked white supremacist says.
@R-A-F
@R-A-F 2 жыл бұрын
@@eliasl332 reported 🛎🔚
@R-A-F
@R-A-F 2 жыл бұрын
@@_Meng_Lan he is one crazy weirdo. Report the muppet for hate speech or misinformation 👍
@eliasl332
@eliasl332 2 жыл бұрын
@@R-A-F Reported for what? Saying the truth?
@R-A-F
@R-A-F 2 жыл бұрын
@@eliasl332 misinformation and hate speech, muppet
@maryjones2874
@maryjones2874 2 жыл бұрын
What a brave, beautiful caring person. Despite what she went through there was no hate in her heart, only concern for the families of those that were lost and her coworkers. We could all learn a lot from Latisha Rogers.
@pretzeltime3900
@pretzeltime3900 2 жыл бұрын
I’m so sorry you went through that horror, but most especially I’m sorry that the 911 dispatcher treated you that way in the face of a massacre. Sending prayers your way dear lady. 🙏🏻
@creative2716
@creative2716 2 жыл бұрын
Ms. Rogers seems a lovely person, no hate for someone who abandoned her during a horrible event. I am praying for you and your co-workers to heal in mind and body. I wish everyone in this world would wake up and be kind and caring to everyone else. Wouldn't it be a wonderful thing to behold?
@BurritoMassacre
@BurritoMassacre 2 жыл бұрын
This world is so cruel. I cried when she began to cry. I pray 🙏🏼 for all the survivors, pray for their healing, for their strength, for peace.
@DwayneShaw1
@DwayneShaw1 2 жыл бұрын
why don't you pray to your god to stop the shootings before they happen? while you're at it maybe tell this god to do something about the 5 million babies that die every year - maybe, since prayers never work but people keep spouting this absurd and pointless lip service, you should pray for a brain.
@Avant402
@Avant402 2 жыл бұрын
Same here, it is extremely painful to hear her speak on that horrible day. 😔🙏🏽
@belindastark2975
@belindastark2975 2 жыл бұрын
Yes, she’s needs to be gone. You should never hang up on a 911 call. You stay with them no matter what. Fire her…
@kneegerman2076
@kneegerman2076 2 жыл бұрын
Well then make punishment for the prank/fake calls harsher. You can't have both "they should never hang up" and "boohoo decriminalize minor offenses".
@pkizzy8325
@pkizzy8325 2 жыл бұрын
charge her
@deesteve4156
@deesteve4156 2 жыл бұрын
@@kneegerman2076 what a terrible take, but the universe agrees with everything you agree with, so don't be surprised if you bring this energy to you or a loved one, desperate need of help and won't get it!
@PraveenSrJ01
@PraveenSrJ01 2 жыл бұрын
She needs to face jail time
@GeckoHiker
@GeckoHiker 2 жыл бұрын
She needs to be criminally prosecuted. This was purely a criminal act and an aggregious deriliction of duty.
@Lynn-mf9mw
@Lynn-mf9mw 2 жыл бұрын
Queen, no one got her fired but herself. She should be fired and charged with something. How incompetent. Stand strong Queen, my prayers are with you. God bless you, young lady.
@SoManyRandomRamblings
@SoManyRandomRamblings 2 жыл бұрын
The way that operator acted, especially not calling back...and saying "why you whispering, he can't hear you" was that operator watching that murder's live stream????
@allen6924
@allen6924 2 жыл бұрын
A lot of these people working those 911 calls are just too involved with themselves. They're just there for a paycheck. Not realizing that this job is more than a paycheck. Police officers do the same thing.
@beest_
@beest_ 2 жыл бұрын
When you look at it this way, that the 911 operator assisted the shooter by dropping the call and give the shooter more time, even if the extra time is milliseconds. You realize a charge of Aiding and Abetting or accessory to murder is only fair.
@iamme2399
@iamme2399 2 жыл бұрын
@@SoManyRandomRamblings I won't be surprised. This operator's response is very off. Never be surprised who may be connected to this.
@iamme2399
@iamme2399 2 жыл бұрын
@@beest_ I absolutely agree.
@bryantjones8039
@bryantjones8039 2 жыл бұрын
My heart truly goes out to everyone that was and still is involved.
@mitchydarne8734
@mitchydarne8734 2 жыл бұрын
What a beautiful soul , she was so focus on explaining what happen , I could feel her sorrow and distress. From South of France I am sending all my positive energy to families. An interview so well done with great humanity.
@loolikyl0005
@loolikyl0005 2 жыл бұрын
"I'm not a mean person and I don't want to get anyone fired..." Ma'm she INTENTIONALLY refused to render you assistance which is her freakin job and you are here being empathic with her 🤦🏾‍♀️ She not only needs to be fired she also needs to be in jail for duty to rescue which is LITERALLY her job. All this always taking the high road with individuals who wouldn't reciprocate and don't even value our lives has to end.
@rainbowpandasays8851
@rainbowpandasays8851 2 жыл бұрын
Exactly. 100% agree with your statement.
@matthewreddick2433
@matthewreddick2433 2 жыл бұрын
Thats how she's going to get to heaven!You have to forgive.
@greatbill9106
@greatbill9106 2 жыл бұрын
Never get too emotional and concerned about people who showed no respect for your safety and life. A job is a job. Do your job or get fired. NO EXCUSES!
@BruceLee-pr1md
@BruceLee-pr1md 2 жыл бұрын
@@matthewreddick2433 need more than that 🤣
@yogeedough56
@yogeedough56 2 жыл бұрын
Amen! That dispatcher is horrible and her investigation and termination should be made public for all to see and hear! Despicable!
@Swnsasy
@Swnsasy 2 жыл бұрын
I am so thankful she came out ok.. She does not need to feel guilty for her losing her job, that's exactly what should have happened. This job is too much for her so she needed to be let go! She could have cost lives! I cannot imagine what she went through, that feeling of helplessness like, she hung up on me?! I'm crying with her and all the others..
@PraveenSrJ01
@PraveenSrJ01 2 жыл бұрын
She needs to also face some jail time and get a criminal record
@antionettewilson4250
@antionettewilson4250 2 жыл бұрын
Probably did...
@josefinasalinas9555
@josefinasalinas9555 2 жыл бұрын
For real 🙄. The useless dispatcher deserves to get fired. Let god sort her out. I’m glad the 911 caller is ok but she will be scarred for life because of the disgraceful dispatcher.
@heathers4768
@heathers4768 2 жыл бұрын
This poor woman. You call for help and they treat you like this…unacceptable. God bless her and everyone involved. *hugs
@detroitisback8021
@detroitisback8021 2 жыл бұрын
She did a amazing job explaining her situation. Incredible woman. So humble of a person. YOU ARE INCREDIBLE MS ROGER'S
@MManiac911
@MManiac911 2 жыл бұрын
I worked in a 911 dispatch and every call was an unknown situation, don't get it twisted it NOTHING like TV dispatch shows like 911, etc. But wow, the level of incompetence, she actually did leave her to die, and if she did die, she would have faced charges. Training is key for these types of jobs, they get tedious and boring (extremely) but there's no excuse for that. I bet anyone who interacted with that dispatcher on a daily basis would know she's not right for the job.
@jeffc1753
@jeffc1753 2 жыл бұрын
She could literally hear the gunshots in the background. She is not the first sociopathic 911 dispatcher with no care for human life. I remember the story of a lady who drove into flood waters and pleaded for help from a 911 dispatcher, and the dispatcher badgered her for making a mistake and said it was all her fault that she was going to die. It is almost a cliche that 911 dispatchers are completely apathetic. IDGAF about their job being boring.
@avalondreaming1433
@avalondreaming1433 2 жыл бұрын
I too was a 911 Operator for 6 years. You NEVER EVER hang up on a caller, even if it's kids playing on the phone. We actually did get alot of that and it would tie up the Operators, but we did as we were trained to do.
@mamacitabambi3558
@mamacitabambi3558 2 жыл бұрын
I feel any 911 Dispatcher who is negligent to their jobs and others life's, should face heavy charges. I can't wrap my mind around a person who can hear all of this horror going on, and remain so cold, callous and indifferent? Termination is a joke. The dispatcher needs to face both termination and prison time. An Officer or a Nurse would be brought up on charges, so should a Dispatcher...
@nilsnyman6767
@nilsnyman6767 2 жыл бұрын
Training isn't the issue, you can't teach common sense.
@avalondreaming1433
@avalondreaming1433 2 жыл бұрын
@@nilsnyman6767 Well, those people should get weeded out in the hiring process.
@BillyAlabama
@BillyAlabama 2 жыл бұрын
I’m amazed at how coherent this lady is considering what she had been through. She’s remarkable cool about the horrific treatment she received from the 911 operator, only suggesting she lose her job. She should be in jail on manslaughter charges.
@jbRoma
@jbRoma 2 жыл бұрын
1000 percent true
@davidmichael6239
@davidmichael6239 2 жыл бұрын
she had been thru this in 2011. a mass shooting at a sandwich store - her brother was killed by a black gang member. but, since that guy was black - there was no outpouring of support, no claims of racism, no NON-STOP news.
@yawkowashong8981
@yawkowashong8981 2 жыл бұрын
@@davidmichael6239 Your a clown. Claims of Racism? Claims? do you know what a claim is? That means it could be true or not. There is factual evidence that is was a White Supremacist Terrorist - he left a manifesto about his views, he had the N**ger on his gun along with other WS Nazi references. Your ignorance is palpable. How much evidence do you need. Or is it that its hard for you to come to terms with the fact that savage white supremacist terrorists exist in this world and when they target black people and kill nearly a dozen that yeah it might just get more attention than a gang shooting over ten years ago. People weren't even talking much about white supremacy then. s much as they are now in the social media era. How often do you come out of your cave to troll?
@l.a.6522
@l.a.6522 2 жыл бұрын
Non sense.. its not the dispatcher that committed manslaughter... its the law makers... they want it like that... its about making money... well, let it allways be about making money... ok... fire the dispatcher and wait for the next mass shooting...
@davidmichael6239
@davidmichael6239 2 жыл бұрын
what color was the 911 operator ?
@ayeishagee7249
@ayeishagee7249 2 жыл бұрын
The sound of silence scares her now. Like me being scared when someone is walking behind me in a crowd, thinking they're robbers. My condolences to all the bereaved families. Prayers as well for people like her who witnessed this heartbreaking tragedy.
@dizzy4u
@dizzy4u 2 жыл бұрын
I've experienced very aggressive and rude dispatchers. If you're crying they "can't understand", and the list goes on. Horrible people working for their own personal cause and not to live up to the expectation of saving lives.
@DebraRoybal
@DebraRoybal 2 жыл бұрын
My heart goes out to her. How horrible it must of felt to think her only lifeline was not there to help. God bless you.
@rafmag9079
@rafmag9079 2 жыл бұрын
She lives in the hood I’m sure she’s use to the killings
@scottduncan6344
@scottduncan6344 2 жыл бұрын
@@rafmag9079 why mainstream media don't televise all the white people that's on meth and heroin? There's all kinds of crime being committed by those useless people and they never show it! WONDER WHY? He'll your mom,sister,son,brother and dad might be one of those meth addicts!
@theendofanerror4173
@theendofanerror4173 2 жыл бұрын
@@rafmag9079 Oh yeah I bet she is use to seeing people being killed for not paying their opioid habit.
@vegannn7178
@vegannn7178 2 жыл бұрын
@@rafmag9079 another mass shooting by your kind just a day ago , smh
@Kllmonger1121
@Kllmonger1121 2 жыл бұрын
@@rafmag9079 🤣😅🤣 That's funny huh? It's people like you that keeps this world evil. Karma a B tho, cause it could be your family so have some F ing respect
@andyherle
@andyherle 2 жыл бұрын
God bless this woman and every single person affected by this tragedy. My heart goes out to them all.
@feliciajohns4148
@feliciajohns4148 2 жыл бұрын
AMEN
@monyaesabuurbey1435
@monyaesabuurbey1435 2 жыл бұрын
I’ll never forget being robbed at gunpoint in a nail shop and peed myself! This whole situation breaks my heart. Mail the victims who witnessed find peace and May those loss rest in power! To all of the families I’m praying for your strength. 💕💔💔💔
@dianaknapp1015
@dianaknapp1015 2 жыл бұрын
My heart was racing as she told what happened that day. Makes me so sad for all the victims. How could someone not do everything in their power to help her, especially a 911 dispatcher? So very sorry for all the pain these folks have endured.
@EFFEZE
@EFFEZE 2 жыл бұрын
She's lying, this is just a chance for her to get a bit of fame and victim points. Awful actress
@duanenewstead3282
@duanenewstead3282 2 жыл бұрын
Great job lady. That job as a 911 dispatcher shouldn't be handed out to anyone. That's a job that should be highly trained and highly paid. That's a person's last line of defense.
@eaglesfan9712
@eaglesfan9712 2 жыл бұрын
You can train people all you want you never truly know how there going to handle that job
@tomare6479
@tomare6479 2 жыл бұрын
This is all about leadership and culture… if she should have been fired or someone like her, that should’ve happened a while ago
@samieD22
@samieD22 2 жыл бұрын
@@eaglesfan9712 I mean… Yes, there are many components to any job, and you can freeze up. But that’s not what happened here!!! Not doing your job on purpose is not one of them! This dispatcher was negligent and callous. She just did not gaf…
@ninij9692
@ninij9692 2 жыл бұрын
They have the tapes, if the dispatcher did hang up on this lady, they should be fired.
@YaYa-zm3wu
@YaYa-zm3wu 2 жыл бұрын
She so strong and she's handling this much better than I think I would. I hope her employer or city or state pay for all of those people to have counseling...
@picnicbros
@picnicbros 2 жыл бұрын
Such a kind-hearted lady. It's unfair she has to go through this hell. And all the innocent lives were took...
@RomanesEuntDomus.
@RomanesEuntDomus. 2 жыл бұрын
Terminated? She should be jailed!!!!
@1017KushNoLove
@1017KushNoLove 2 жыл бұрын
If you’ve ever called 911 you know they’re usually mean as hell. They’re jobs are super stressful but at some point they just straight up lose compassion and patience
@msmuniz23
@msmuniz23 2 жыл бұрын
This just made me tear up I’m glad she was ok. What a scary situation I can’t imagine
@SuperToughnut
@SuperToughnut 2 жыл бұрын
She only faces termination from her job. She refused to help and lives were lost.
@michaelmccleary337
@michaelmccleary337 2 жыл бұрын
Firing is the least they could do. If I were the DA I’d push for some sort of negligence charge or maybe even manslaughter
@PraveenSrJ01
@PraveenSrJ01 2 жыл бұрын
That was what I was thinking 💭
@Notafemalecasual
@Notafemalecasual 2 жыл бұрын
"she left me to die"..... I'm crying for her just for that reason.....I hope I never experience this. I go in stores now so petrified..but I have to live.
@BunnyRabbit_iris
@BunnyRabbit_iris 2 жыл бұрын
oh heck ya, from all the past shootings and now this one. ive always been paranoid. i be on my P's and Q's, neck turning all fast to watch EVERYTHING around me. sometimes i feel like it aint healthy, instead of enjoying my day im always looking at my surroundings all day. Few times i been to a movie theater and im like ''lets sit by the exit just in case''
@Notafemalecasual
@Notafemalecasual 2 жыл бұрын
@@BunnyRabbit_iris I'm soooooooo glad you said that...my word...I thought I was having a mental issue feeling that same way....am I over thinking .. ...is this person watching...why tf you so close to me...
@preciousowusu7743
@preciousowusu7743 2 жыл бұрын
I can't imagine I'm glad she is willing to tell her story.
@minskysfeedbackyianni1302
@minskysfeedbackyianni1302 2 жыл бұрын
Emergency call room operators are often literally lifesavers, talking people through resuscitating a person or delivering a baby etc. while also organising getting the emergency services to them. Sadly it seems this operator was not up to the job &/or didn't want to do it. Apart from disgracing herself she has let down her colleagues, who may be left short staffed now until another candidate can be hired & trained fully. Would she want her own life or that of a loved one dependent on the standard of service she gave? I would hardly think so! So glad that this young woman came out of this horrendous experience alive & I hope she will come to realise that many people wish her well. Sending our love from Scotland.
@erichbrough6097
@erichbrough6097 2 жыл бұрын
Your 999 call takers in Scotland (and UK generally), as I mention in my comment above, seem to be such wonderful, highly professional people - we might want to import their training program! 🙌🙌🏴󠁧󠁢󠁳󠁣󠁴󠁿
@anthonydavenport7131
@anthonydavenport7131 2 жыл бұрын
Amen amen amen!!
@jadeehm
@jadeehm 2 жыл бұрын
PTSD is real, and I hope and pray the survivors are offered the assistance they need to get through this horrible act of domestic, racist terrorism!!! May the families of those who lost loved ones find the peace and comfort needed during this time! 🙏🏾❤️ Note: And hopefully the operator will forever remember that day, and find a different line of work where she isn’t working with people needing assistance of any kind!!!!🤨
@codacreator6162
@codacreator6162 2 жыл бұрын
I’m afraid we’re well on our way toward creating an entire society of “individuals” who care nothing about others because that’s how our society is rigged. If we care about others, there would be unions, and free education, universal healthcare and affordable housing. We cannot condition people to compete in an “every man for himself” economy, then expect them to serve the greater good when the SHTF. Train like you fight. If you want a compassionate society, it starts with contributing to it in a manner meaningful to others and not yourself. The ultra rich in this country became so through the exploitation of others, setting the example for a society of competition that allows for no mercy. We can’t have it both ways: individual responsibility or community cohesion. I vote for community.
@guynorth3277
@guynorth3277 2 жыл бұрын
I'm still working with my PTSD from that filthy drumpf traitor!
@ellengrace4609
@ellengrace4609 2 жыл бұрын
I hope they get live round the clock security so the employees feel safe working.
@petesmith9472
@petesmith9472 2 жыл бұрын
I’m interested… when people say I hope and pray… do they mean it? Like is it a momentary thing or do you go to church and pray, or pray beside your bed? Or is it just a saying? I’m not challenging you or your beliefs but it seems to be an habitual response in America, particularly from politicians. What does it really mean? What does “I hope and pray” look like?
@mightymystery9204
@mightymystery9204 2 жыл бұрын
If I had my way, her job for the next 5 to 25 would be breaking rocks, for accessory to terrorism.
@gildeddragonfly
@gildeddragonfly 2 жыл бұрын
I really hope this woman will be okay. Being a victim of such a traumatic event can't be easy. She did everything she could to get the help she needed and, thankfully, others were there for her in her time of need.
@jlpack62
@jlpack62 2 жыл бұрын
It's amazing how calm and collected Ms. Rogers was in telling her story. Our hearts go out to all of the people who are victims of this atrocity.
@nissaforyou
@nissaforyou 2 жыл бұрын
My blood boiled when I heard this story.😡 How come she isn't fired, gone. She needed to assist HER, keep her calm, be there for support. I am shaking with anger.
@Chrstnrchrdsn
@Chrstnrchrdsn 2 жыл бұрын
You obviously didn’t watch the entire video, Dear. They Are firing her. Rest easy, this is so upsetting.
@nicifclean
@nicifclean 2 жыл бұрын
Me too, and l never come for anybody's job. I tell myself, oh they could be going through something or having a bad day, but NO, this person needs to be let go. IMMEDIATELY #PeopleLoseJobsForLess
@-BuddyGuy
@-BuddyGuy 2 жыл бұрын
Me too, I shook so hard when I heard this that a little poo came out right as I turned super saiyan
@nissaforyou
@nissaforyou 2 жыл бұрын
@@Chrstnrchrdsn they won't I bet ya
@GenepoolDesign1
@GenepoolDesign1 2 жыл бұрын
I'll say it because no one else is speaking up about it, but seriously...these civil services/911 call centers, etc. need to be a lot more selective in their hiring practices, because so many times I have made a call to a police department/customer service line...whatever....and the person on the other end of the call just sounded loud and clear like they don't want to be there and were never taught any manners when they were brought up.
@JahTsir
@JahTsir 2 жыл бұрын
There's been a few that hung up and people that called died or someone they called for. Some even ignore the calls all together.
@FirstPositionDA
@FirstPositionDA 2 жыл бұрын
I find most civil service workers are lifers, know it and treat the public however they want. Tiny people w power are often remarkably unkind, difficult to deal with and grudgingly unhelpful.
@FirstPositionDA
@FirstPositionDA 2 жыл бұрын
@Rondah Jeremy oh shut up…Oh no! Someone has an opinion you don’t like.
@FirstPositionDA
@FirstPositionDA 2 жыл бұрын
@Rondah Jeremy ewww.
@kneegerman2076
@kneegerman2076 2 жыл бұрын
Well that's the world people wanted. Diversity hires, completely incompetent and spoiled people, no one cares about their work and so on. The brave new world
@dianeleahan3357
@dianeleahan3357 2 жыл бұрын
Young lady…you’re one of the bravest people I’ve ever seen…please, don’t be afraid to seek out help from a mental health provider…there is absolutely nothing to be ashamed of by doing that…you can be strong, and seeking help only proves how strong you are…God Bless you and your friends…especially those friends you’ve lost…we are praying for all of you!!!
@NK-xw8ok
@NK-xw8ok 2 жыл бұрын
Bless her heart! you can tell she’s a strong women. I just want to tell her “it’s okay not to be strong today”
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