Did Freight Broker Get Over On Truck Driver? Is He Wrong For...

Freight Broker Wrong For What He Did To Truck Driver On This Load?
Freight brokers and truck drivers are the most vital components of the trucking industry...
Some truck drivers think freight brokers are good for nothing leeches....
And sometimes freight brokers do take advantage of truck drivers...
In today's freight broker training video Brandon shares what happened on the redelivery of a load that would cause some truck drivers to say the freight broker was wrong...
What say YOU..?
Check this video out....
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[@chaco131]

I been in that situation and the thing is if you will not haul it for what they want they will make you sit on the load all day going back and forth and before long you have wasted a full day just to not get the dollar amount you wanted (lose lose)

[@kemet357]

I’m an owner operator and a freight broker out of Cali. It’s basic and simple. You asked and he agreed on the rate. It was up to the driver to ask for more if he felt it was needed. A closed mouth doesn’t get feed and the driver was obviously comfortable with the rate.

[@danteholton2242]

Driver here and I agree 100%

[@AB-mg5sx]

I’m a carrier and to be honest I would of asked for the same price to take it back, unless it was messing up a next load from a customer or paid more and I was losing out I should also say, once we agree with the price to take it back, should assume the broker is gonna ask for more, however much more is his game not mine. I delivered a load to Tampa FL, address on BOL said Tampa, the load was suppose to goto NJ, thing that pissed me off is the broker tried to get me to take it to NJ at a cheaper rate, like if I’m some charity carrier so I told him the price I’ll do it for which was slightly higher then fair but the broker must of thought I was new at this so I over charged because he tried to get over on me. It was the shippers fault, not mine, so they have to pay

[@leebjorkman9063]

Agreed

[@kinglevo1369]

Carriers don't get to see the actual price of the load because it's been brokered multiple times only if you have a direct customer you can see the true rate of the load.

[@acowarddiexasoldierdieonce]

I guarantee the driver was satisfied they got paid twice for the same load and didn’t have to unload/reload or search for a backhaul time and fuel was saved on this trip because they didn’t have to drive 1 mile to pick up the backhaul

[@chaco131]

But what if the load was going to put him in a bad area where loads are scarce or what if that load got him close home because he had something important to do?

[@chaco131]

You literally can get the last load paying a reasonable amount out of a bad area, now that load could put him right back in that area

[@acowarddiexasoldierdieonce]

@@chaco131 If “if” was a fifth we’d all be drunk obviously if the driver quoted the broker the same price he/she had to be fine with it and there was nothing more important than that money he/she was making at the time we can make any scenario in our head about what could have been but the driver stated the price they wanted and that’s what they got plain & simple

[@christhomas7710]

You can do what you want in this case. For me I’d just be worried about charging the shipper too much when they may be already upset about the situation already. Especially considering if the carrier didn’t read the BOL correctly for the right size of the product…. If that’s the case. Don’t wanna lose the shipper or customers business but overcharging that return.

[@tappout3607]

As long as I get what I ask for, it's none of my business what you get from the shipper

[@victorgarrido9481]

You got that Brandon fair...

[@paparisto]

Carrier did not charge you $1500, you asked the carrier if he could do it for $1500, therefore, you set the stage with that amount. If you wanted to be fair you could ask the carrier what would his/her price be to take the load back, so... no one if wrong here, the only thing is that you weren't 100% fair with the carrier on this.

[@silencewise]

I would have accepted the $1500 if I could the right load to take back for the 3rd time. That would be $4500 for 3 days with the same shipper. That's a good week and still got 3 days to get more.

[@Jose-gq8wc]

As a small carrier I charge the same to take it back plus a 20% convenience fee. How much you charge your customers is not of my Business......

[@ahmathbathawarah3363]

You did right. Nothing was done wrong at all.

[@cliffsimms8520]

325 as a difference isn't a big deal the owner operator got about 80 percent. It's bad when the brokers stretch the deal and push for an unreasonable number knowing they charged the customer very high

[@BrandonH321]

This is all dependent on the lane. If you a driver running from CO to TN, and it gets rejected in TN, you should expect more to take it back, rates are way less from CO to TN than TN to CO. And the opposite, if you are rejected in CO and have to return to TN, you should expect a lesser rate to return it. But if we are talking about lanes that have similar rates back and forth, if you are an owner op that asks for an extra $500 linehaul for the "inconvenience" of taking a load back to the shipper, understand that I, as a broker, will never want to work with you again. Despite what many owner ops think, brokers don't try to screw carriers, but we remember every carrier that tries to screw us. If you are an owner op that wants to build a business, it is all about relationships, when bad stuff happens, be fair.

[@luceromundo5614]

Im an independent carrier and definitely would not move that load at the same rate. I would need to be closer to $2k

[@BrandonH321]

Why are you more expensive to run a load with the same miles that doesn't have a pickup? This is how you destroy relationships with brokers. Have that mentality and you will be hustling as a single owner op until you burn every bridge and no one cares to work with you anymore.

[@ghostbuilder3187]

Brandon move a little more to the right you’re blocking the view of the car. 😂

[@franknavarro9507]

Carriers want all the money , they think brokers works for hobby 😂

[@kelvinjohnson5704]

I generally don’t agree with much that this guy have to say but in this case he’s right.

[@Donato2018]

If you pay what the driver asks for I don't see a problem, you can earn extra money

[@timothybrown7929]

You're absolutely right. But out of curiosity, what were you initially paid from shipper the first load?

[@brandonthefreightbroker]

1500

[@jjoshua8519]

@@brandonthefreightbroker So you made no profit from the original load? 🤔

[@Thillx2]

😂😅🤣

[@ladellp5135]

This is a prime example of a Carrier, not understanding the business as a whole. He should have known that it was okay to negotiate a higher price on the haul back. You did nothing wrong in this instance. The driver did nothing wrong in agreeing to the same price. But had he been a little more educated as to how this process works, he wouldn't have been wrong for negotiating a higher price.

[@brandonthefreightbroker]

i dont think he misunderstood...i think he was satisfied with the 1500 price...thank you for commenting!

[@TruckHaulinTalks]

It was a win for the driver and you. The driver didn't have to wait on a backload plus he got his asking price. He made the bulk of the money on the load. The shipper lost money on this trip. Did the shipper have a replacement load waiting when the driver got back with the original load? That would've been a bonus run.

[@terreyll3148]

Well I've been in a similar situation. Customer refused to unload and demanded that I take it 400 miles to another facility of their's. Broker really handled it wrong by thinking he had control of my equipment . Once I delivered our contract was satisfied, now we have to renegotiate, and it's gonna cost because I have a schedule. 5 dollars a mile is what I charged him. Side note, every time I watch, its always a scam involved with this guy. Is that a Zo6 behind you?

[@mikejohnson7858]

This is why when I get my little project off the ground. It will be 100% transparent. And everything over and above. The original contract will go straight back to the driver. Layover, pay fuel surcharge, re delivery. None of these things Affect the broker. And none of them should be broker pay. Never heard of when you sell a house. They say we work on 6% commission. But we're charging you this much more because somebody else Messed up So because brokers have pushed us to where we are now. Hold my beer, watch this 💩We don't need the broker's cost. We only need the driver's wages And we really don't want to hear what about us once we do what needs to be done, because also remember this, we own the equipment and we have the right as you have said many times to book our own freight now. I just need to teach enough people to do this. And it's gonna be a whole different ball game.

[@jimmiejonesjr.3192]

As an owner operator I can say you did nothing wrong!! Ppl don't understand how much money is in trucking we often leave alot of money on the table smh

[@user-kf8bq7qv6y]

This is how I look at it I'm an owner operator if you're going to go one way to reject the load that's the shipping receivers fault for not communicating with each other so honestly I would yeah I would ask for more money because that's $400 something Mi one way and a 400 something miles another way that's feel out of our pocket that's what these Brokers don't understand in the shippers and receivers is still has gone up a little bit Brokers need to stop price gouging us I know right now of Congress is in the worst of where Brokers can only take so much percent off the load

[@leebjorkman9063]

I don’t think you did the truck driver wrong, but what’s your justification for charging the shipper extra? How are you actually inconvenienced besides a few minutes on the phone? You made more money off of this also because the shipper made the mistake and is paying to move the product back. I’m not saying that your choice was unethical, I’m just curious. Do you think this hurts relationship with a shipper?

[@theretiredfatguy]

I think the driver was trying to be fair with you. Yes, I get you are in business but keep a driver happy by splitting the extra fee and state that you negotiated more for the inconvenience. I do believe and hear your point but.... Paying your driver more with explanation as to why, would make you a more trusting broker to work with. You see, the driver/carrier would think you are doing your best to get him more too. But... In the other hand, the carrier should had asked for $1800. The next question to you is, would you have paid the carrier $1800? Who knows, Right? Anyways You have your bills to cover and the bread you want to make too. From the looks of your backdrop, things are going well for you and for that, congratulations.

[@kennethcooper3849]

Can we network Bro?

[@LloydShepard]

I'm a o.o . And I agree with you Brandon

[@KnowledgeIncreasesFaith]

Most brokers aren’t negotiating if you don’t accept there rate, I have plenty of emails to prove that. They’ll simply not respond or hang up.

[@kote2022]

Sounds like a lack integrity. Pocketing all of the extra proceeds, shooting a video about it and not loosing any sleep speaks volumes of character.

[@BrandonH321]

Those extra proceeds came with extra work.

[@vincentcarey8891]

Over 3 dollars a mile in this market and people still talking about a lack of integrity? Lol mfs really be lost out here

[@geraldhenderson4365]

Nothing wrong. Common sense to me. 🤷🏿‍♂️

[@ericjones9820]

Tell the truth what the most you made off a load.How much did the carrier make.

[@KendrickHester-gt1gf]

All is fair, but I don't really agree with it. I'm a truck driver and that's my starting and ending perspective. Owner/Ops are just trying to get a fair share. And some wonder why brokers have so many issues with drivers???? Lol😅

[@curtissartor9500]

That is up to the driver. He should have properly negotiated when he had the chance. You agreed on $1500 then thats the number.

[@brandonthefreightbroker]

thanks for commenting! peace and prosperity!

[@CantrellMosley1]

If I say $1500 is my number you could tell the shipper $2500 lol just long as I get my $1500

[@andremckinney4476]

Yes I think you're wrong but I agree it's business I am A truck driver who is in transition to be A broker.Its not affecting the next load so as a driver why didn't you give him all that money maybe he would have done A load for you as A favor in the future

[@tyflesh]

The driver agreed on the backhaul rate.. Business is Business you as the broker have to make a profit also. Even if the driver asked for 1700 to run it back you would have up the rate to make your profit. 400-450 miles is 3.30ish per mile, this driver made good on a double up turn! Find your lane and stay in it driver! And for the 1st run rate you said all went to the driver? This is business we get you don't want to disclose what you made, but please we all know you didn't booked that load for free.. It's all business your not in this for freeb's...

[@sablehund1219]

This is an ethical argument NOT a "good business " argument. We are O/O and on the outside it is true that the driver could have asked for more. However regardless, you offered the price to him and more than likely he accepted that to help you out or to get product off his trailer. Simply put, you were fully aware you were going to ask for more money. Brokers and carriers establish short relationships and both need to make a living. It is not, in an ethical argument acceptable to knowingly take advantage of a (perhaps) newer driver in this way. Ethically you should have called the shipper, negotiated a higher price and offered that to the driver. This would establish a good relationship and trust. What you did was to further drive a wedge between carrier and broker for a few hundred bucks. You would have a win-win situation sharing the profits. Putting the blame on the driver because he should have known better is not a sound argument ethnically. Would it have been so horrible to share in the spoils so-to-speak and have a driver who would share with other carriers your honesty and integrity? There's sound arguments on both sides but you lost your ethics on this one.

[@lbell2597]

Mtf you keep your business away from me .

[@rntexpress]

This Example is too silly. Because, in the long run, the broker can control the market. But I don't want this. That's why we need transparency. For Example, when you buy a house. Do you know how much this house cost before you call the Realtor/Broker? When I call my broker and give my price, I know what % he will charge me upfront. In this role, the broker works like an Adviser between me and the shipper, not like a gatekeeper. Why do house brokers work for % freight broker work Who knows how?

[@unperuanoenlascarreterasde9964]

You are absolutely correct . If I was a broker , I will try to move my load for free if possible . If a was a broker I would try to make as much money is possible . I would charge as much as possible to the shipper and I’ll try t pay as load possible to the carrier. That is the game . If a carrier doesn’t know how to play it , then he /She would move on and play something else .