Did They Really Say $17,000? A Misdiagnosis From The Dealership

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Alex, The Car Doctor

Alex, The Car Doctor

Ай бұрын

Hey Good People,
You guys know, that the more I post videos on the 3.6 Pentastar, the more people are going to bring me their pentastar products. And I love it! It just helps me get better and better at working with them!
In this video, customer was quoted by the local Dodge dealership for a new engine. Skeptical about his head gasket being blown, he brought it to me for a second opinion.
I would like to think that the dealership is would be more knowledgeable about their products and what fails on them than me. But somehow, here we are. Please leave your comments below. I'd love to hear what you guys think about this.
Interested in The Top Don Scan Tool?
ArtiDiag Pro www.amazon.com/gp/product/B0B...
Your favorite Mechanic,
Alex

Пікірлер: 263
@kevinlloyd1088
@kevinlloyd1088 Ай бұрын
In the vein of Scooby-Doo, the dealer would finish the episode saying, I would have gotten away with it($17,000),if it weren't for these mettlesome kids!
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
😂😂😂😂 you just triggered a childhood memory lol
@kevinlloyd1088
@kevinlloyd1088 Ай бұрын
@@AlexTheCarDoctor Now you gotta do a Scooby-Doo Mystery Machine. I used to pass one everyday in Massachusetts.
@fitzgerald8664
@fitzgerald8664 Ай бұрын
Pardon the Interruption... Alex, I would tow my vehicle from Indiana to you before I let a dealership touch it 😂
@SoloVision42
@SoloVision42 Ай бұрын
Say real talk! I’m in Houston and been thinking the same 💩
@key981
@key981 Ай бұрын
Perioddddd
@jfish9014
@jfish9014 Ай бұрын
I wish I could!
@4Runner21
@4Runner21 Ай бұрын
It would be nice to have honest techs like Alex the Car Dr., The Car Care Nut, Car Wizard, Brandon Parker Mobil Mechanic, BC Auto Solutions, Peter from Toyota Maintenance YT Channel, to name a few locally in the Dallas area…
@scientist100
@scientist100 Ай бұрын
no need, I live in Indiana. I only charge my customers when I help them, if I cannot fix the issue; it is free, that's how confident I'm with my diagnosis.
@LeadStarDude
@LeadStarDude Ай бұрын
I had a dealership tell me I needed a new computer once not long ago because of HVAC and MIL codes. All kinds of stuff weren't working like cruise control, ambient air temperature sensor, air conditioning, limp mode on transmission, and more. I went around the inside of the engine bay and took off and cleaned every ground wire connected to the body coming from the fuse box, computer, and basically every ground I could find. Reconnected the battery, and all of those things instantly corrected themselves. Erased all codes, and none of them have come back since, which was over 9 months ago now. This is on a 2005 Ram 1500 with the 5.7 hemi. Cost me 20 minutes of my time and $0 money. They wanted thousands for a bunch of parts and labor that I didn't need.
@richardhill2379
@richardhill2379 Ай бұрын
You are good my friend, God bless you and your wife and team.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Thank you kindly
@vicarod
@vicarod Ай бұрын
Amazing that a dealership would drop a $17k quote and wouldn't make damn sure it's the right diag.
@the7thdean1
@the7thdean1 17 күн бұрын
They never do. KIA is probably the worst. I took my Optima in for diag and they said it would take 9 days. So I made an appointment to bring my car back and when I dropped it off they said it would be 3-4 days. This was a Tuesday and by Tuesday of the next week it hadn't been assigned a tech - I went and got my car.
@bradyakubovic2550
@bradyakubovic2550 Ай бұрын
Nice to watch a proper diagnosis, from someone who knows their stuff!
@renj6531
@renj6531 Ай бұрын
Dealerships assume at best . Most of the time time they just flat out, tell you false information without even investigating.
@michaelcrockette8694
@michaelcrockette8694 Ай бұрын
and charge you more for it.
@lifeshardenough
@lifeshardenough Ай бұрын
Go fix the grain on the leather of your factory interior Phil 😂😂😂😂😂
@donaldthomas7144
@donaldthomas7144 Ай бұрын
Hello Car Doctor. I'm in Baton Rouge. I wish there were more machanics like you. It seems everyone wants to do the least and get paid the most. You are rare in your field. And whatever you charge, it seems you go through all the diagnostic steps to find the problem, and that's worth a lot. I hope your not just doing it for the camera 😂 just joking you are different I've been following you for a while now. . Where are you located, if I may ask. Yall are the the best.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
I appreciate it lol I try to keep it real all the way. On and off camera. 😎 and thank you for recognizing the diagnostic process is of value. I hate when people ask me does it go toward the repair after I just did all that work to figure out the problem 😔
@davebigdog
@davebigdog Ай бұрын
I'm in Port Allen and wish I could find a mechanic like him in the area
@DANNYN224
@DANNYN224 Ай бұрын
That is what my dad told me he is a mechanic the dealership will upsell you for anything and other services you don’t need just to make a commission
@jthonn
@jthonn Ай бұрын
That is a true stealership. Nice job Alex
@TechnicianDennis
@TechnicianDennis Ай бұрын
Alex as a Chrysler tech myself I totally agreed with how you approached this vehicle unfortunately for the customer I think they may have gotten a “lazy” or inexperienced tech? But I will say I have seen this failure before on multiple CDJR products
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Thanks for confirming this. I know you guys at the dealership see way more of this than I do! Which is why I’m baffled that they said the head gasket was blown 🤔
@marlinyoung1606
@marlinyoung1606 Ай бұрын
That block tester is not a 100% test on if the head gasket is compromised. We had one of those 3.6 engine over heating and did the block test and passed. Fixed the leaking thermostat housing, let the vehicle go and she came back said it was still over heating. So I got my gas analyzer and found over 200 ppm of hydrocarbons in the cooling system.
@Austin.97
@Austin.97 Ай бұрын
Alex your the definition of service with a smile! 🙂
@thomasassim-ita1787
@thomasassim-ita1787 9 күн бұрын
First time watching your video and have just subscribed.. you do your work with passion and all honesty. Keep doing the good work 👍
@stanleyturner2945
@stanleyturner2945 Ай бұрын
Thank you for this video I learn something new everyday.
@michaelthornton4943
@michaelthornton4943 Ай бұрын
A damn good video. I wish you were up here in the DC area.
@biometal770
@biometal770 Ай бұрын
Dealer techs are paid on flat rate (e.g. paid by the job). Therefore this creates an incentive to maximize repair costs, labor hours, and to cut corners, because mechanics are always fighting against the clock. Also, service advisors are paid on commission. The pay structure in a dealership is to maximize revenue, with customer satisfaction taking a back seat. This is why I quit being a mechanic. While I never ripped any customers off, I did not recommend services not needed. Many times I worked 40 hours, but was only paid for 20-30. Many great mechanics leave the dealerships (or other shops) to start their own shop or just leave the industry entirely. Being a mechanic is a very rewarding career, but it's hard to feed your family working on the flat rate system.
@RobOn85South
@RobOn85South Ай бұрын
pretty idiotic reason to "quit being a mechanic" 😂😂😂 not all shops / dealerships are ONE IN THE SAME !
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
This is true. That is why I quit every shop I ever worked for. I never believed in selling services they don’t need. My best job was an hourly job doing fleet work at UPS. I think those guys are getting paid in the mid to high 40’s per hour these days
@jixxxerrr
@jixxxerrr 5 күн бұрын
I've been a flat rate tech for over 30 years and never had to upsell anything the vehicle didn't need to make my 40-50 hours. Only time you can't make flat rate is during the holidays/slow car count.
@biometal770
@biometal770 4 күн бұрын
@@RobOn85South why is it idiotic to quit being a mechanic when I couldn’t feed my family? I worked in a number of shops, the experience was similar in each. I will not accept a smaller paycheck when there are no cars to work on. That’s the dealerships problem, not mine. They lost a good mechanic. It was a blessing in disguise, I’m far happier with my current job. I make triple the money as a desk jockey now.
@stansbruv3169
@stansbruv3169 Ай бұрын
Thank ya’ll. We love you guys and we appreciate you sharing your knowledge and experience. Advancing the human species!
@daviddubeck2436
@daviddubeck2436 18 күн бұрын
Just found your channel. Great diagnostic. I had the same situation on my Ford van. Oil cooler was shot. When you showed the external shot of the cooler and then showed the overflow and radiator, I would have been surprised if the leakdown chemical would have turned color.
@OKHotrodder-cg5gu
@OKHotrodder-cg5gu Ай бұрын
I have a '21 Ram 3.6 with 45k miles sitting here with a rod out the side of the pan. It sat at the dealer for a few months. They ended up saying chrysler denied the repairs, quoting "lack of maintenance." That's funny, they did the maintenance the first 35k miles and the last two oil changes the guy has receipts showing it was done. But the dealer quoted $14k for a new engine. What happened to the 60k mile drivetrain warranty? Oh yeah, it only applies when they say it does. The same customer just dropped off his '18 Jeep Cherokee 3.6 and thought the starter was bad because it wasn't turning over. Nope, cyl 3 full of water. Hydrolocked for sure. Now trying to track down all the parts to replace the pass head. I have a '05 Chrysler sitting here with 100k and a rod knocking. I have a '15 Ram ecodiesel that needs $8k in exhaust parts to get it out of limp mode. I've replaced several 3.6 heads for the #2 misfire. Can they not get it right? I mean, all I hear about is how Fords suck and has issues but the chryslers are coming in left and right.
@jcc9thSI1917
@jcc9thSI1917 28 күн бұрын
Sounds like people just don't maintenance their cars or straight up abuse of them. I have a 2020 ram 1500 5.7L with 105k miles and I never had an issue.
@OKHotrodder-cg5gu
@OKHotrodder-cg5gu 28 күн бұрын
@@jcc9thSI1917 I don't see many 5.7s with the same issues. It's the 3.6 pentastar that sucks. But yes, people just don't do maintenance like they should.
@johnsradios484
@johnsradios484 Ай бұрын
Nice find, hopefully you got a new customer for life now!
@nonyabiz2777
@nonyabiz2777 Ай бұрын
Nice GOD put you two good people together. Kindness is a weakness to the indecent but virtuous to the decent. You two are among our most decent. Thank you. Bravo nice work.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Wow, thank you for your kind comment 🙏🏽
@Mike__P
@Mike__P Ай бұрын
Even Dodge is in denial that their oil filter housings are bad.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
That’s insane!
@bigdaddymak1439
@bigdaddymak1439 Ай бұрын
No they didn't t they revised them
@Mike__P
@Mike__P Ай бұрын
@@bigdaddymak1439 They revised them 3 or 4 times already and they still leak.
@bigdaddymak1439
@bigdaddymak1439 Ай бұрын
@@Mike__P o rings gonna leak eventually period. Unfortunately you can't move to cooler away for the heat.
@zacheryfrazier1941
@zacheryfrazier1941 Ай бұрын
And when you change the oil most don't use a rag and oil sets their
@RichardJohnson-pk1vf
@RichardJohnson-pk1vf Ай бұрын
I've seen in my career that dealer flat rate pay plans make dealer techs dishonest, I always recommend that people treat their car to a independent repair shop for the maintinence and repairs as you would want a Dr. for yourself. We need the so called "gravy" work like oil services as that will allow our independents the ability to look over the car for service issues that will be coming due in the future. Keep up the great diagnostic work!
@stevensly
@stevensly Ай бұрын
Damn good, diagnosis!!! I love your videos :-)
@jamesoromo340
@jamesoromo340 Ай бұрын
Awesome job you're a real one!!💯💯💯💯💯💯💯💯💯💯🔥🔥🔥🔥🔥🔥💪🏿💪🏿✊🏿✊🏿!
@treyg201500
@treyg201500 21 күн бұрын
Owned a '99 ford windstar with 10 years of worry-free service(it's true, ask my wife!) It developed this same condition with the transmission cooling lines through the radiator. 1 dealer, 3 independent shops all totalled my engine. My neighbor's grandfather(retired mechanic)told me to change the radiator, and flush the coolant system. It solved the problem, but coolant had contaminated the transmission, which i replaced, then sold the vehicle.
@dbenders1
@dbenders1 Ай бұрын
I have a 2014 nissan maxima. No white smoke, no sludge. Just p430, p420. Had also a p305, 217, 300 and 174. A coil was broken, and looks like cheap plugs on it. Coolant leaking somewhere, the reservoir has black coolant with a strong odor. Two mechanics performed hydrocarbon tests. One said it was positive, the other said negative. Not sure who to believe or where to go. One suggested new gasket and coil, the other just a tune up.
@Ottonic6
@Ottonic6 21 күн бұрын
Oil mixed with coolant could be from leaky gaskets/o-rings under the oil cooler, cause I could see water mixed with oil at 1:56 when you first looked at the oil cooler
@bradhaines3142
@bradhaines3142 Ай бұрын
i have a toyota hybrid, if you stretch the oil changes too far you can get condensation in the oil. itll look like milkshake of doom but head gasket will be fine. its because with the auto start stop of being hybrid the block cools enough for water to find its way in through the humidity in the air.
@stanwebb7232
@stanwebb7232 9 күн бұрын
A true honesty good mechanic technician guru and brave to the wife 👍👍
@scottmorris2601
@scottmorris2601 2 сағат бұрын
Nice video. I really like the orange Fiesta in the background! I had one when I was younger, looks like maybe a ‘76?
@ryans413
@ryans413 Ай бұрын
Think the dealership poured some oil in the coolant ???. If so that’s shady.
@TonyM-zi9rq
@TonyM-zi9rq Ай бұрын
I've seen Rainman Ray change quite a few of those oil coolers, you got oil going to it and coolant lines, if they fail fluids can mix. He always puts in the Dorman units being they are all metal.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Yeah Dorman is the way to go! I love Rainman Ray😎
@v1-vr-rotatev2-vy_vx31
@v1-vr-rotatev2-vy_vx31 17 күн бұрын
I like that little old Ford fiesta in the background,, can fit a refrigerator in the back of those things,, had two and I drove the wheels off both of them
@jbreamsiii
@jbreamsiii Ай бұрын
Awesome!! My 13 JKU has 198K. Had to replace the engine about 3k ago due to failed HG. (Yes they did several block tests to confirm) It was only $7k though (Indy Shop) and that included new radiator, hoses, etc...... I figured $4k for a HG repair and then something else could go wrong it was a no brainer. The new engine has a 3 year 100k warranty. My original never had the tick either, all the way to the end.
@LOUISIANAMAN1984
@LOUISIANAMAN1984 Ай бұрын
Whats up Alex how are you and mrs car doctor love the videos yall are great i learned so much from you i put a water pump on my 2001 ford Taurus SE 3.0 ohv motor i have a question i have a check engine light on for small evap leak i replaced the cap and it idling rough at idle but runs great once i give it gas please let me know your thoughts on that thanks and god bless 🙏
@adon31997
@adon31997 Ай бұрын
A TRUE! Honest master automotive mechanic at work!!!👑💪🏿✊🏿👏🏿💯🔧🚗 #thankyousir #fellowautomotivetech
@blackericdenice
@blackericdenice Ай бұрын
My 2001 Deville block test turn green in less than 5 minutes. It had one head bolt threads stripped out. Oil got into the heater core. You not going to make them change it?
@jefferykincey3907
@jefferykincey3907 Ай бұрын
Awesome video! Would have like to know how much u chared for that fix so the viewers can compare the price difference.
@mph5896
@mph5896 Ай бұрын
Flushing oil out of a cooling system is a terrible job. I did one last year in a HEMI. Oil cooler leaked oil into the coolant. I used dishwashing detergent, and flushed it 3-4 times, pulling the block plugs as well.
@DjCBlaq
@DjCBlaq 28 күн бұрын
One of the best channels on the tube. Great job sir and ma'am.
@AlexTheCarDoctor
@AlexTheCarDoctor 28 күн бұрын
Thank you so much 🙂
@douglasroderick9873
@douglasroderick9873 7 күн бұрын
What boar scope did you use to find the oil cooler leak. I’m interested!!!!! Thank you brother.
@hermanpeters549
@hermanpeters549 Ай бұрын
The oil cooler has coolant running through it too. After replacing oil cooler best to change oil and coolant
@Rudy-wb7wp
@Rudy-wb7wp Ай бұрын
If oil cooler seals are shot out it mixes in the cooling system allowing reservoir to fill up with oil....replace head gaskets ,oil cooler, and all coolant hoses...also radiator and thermostat... don't forget oil change
@yanglue611
@yanglue611 Ай бұрын
I have done a few of these oil coolers. Gosh, the engineers love us so much that they express it by putting that damn thing in the middle of the frickin engine.
@key981
@key981 Ай бұрын
17,000 doollarsss they must have bumped they head! they money hungrayyy
@AaronFernandes__
@AaronFernandes__ Ай бұрын
Since you were replacing all coolant hoses did you also flush and replace the back heater core for back passengers and hoses leading to the heater core? I know it is always a good idea to flush that as well.
@wrightsrrt871
@wrightsrrt871 19 күн бұрын
That's the oil cooler and they make the aftermarket aluminum ones pluss there's also other aftermarket upgrade parts as well that where switched from plastic to aluminum for these engines brother good job !
@masterofnone7846
@masterofnone7846 11 күн бұрын
Good diagnosis!U da man!😎
@michaeladam3792
@michaeladam3792 Ай бұрын
Ima bout to buy a dodge with lifter failure just so I can take it to your shop bruh 😂 keep up the 🔥 content 💯
@r.weaver3769
@r.weaver3769 Ай бұрын
I had one that only lost coolant through the headgasket to a cylinder, No oil in water or water in oil. But if you simply put the cooling system pressure tester on, it would build pressure in seconds while engine was still stone cold to the touch.
@seps26dave
@seps26dave 28 күн бұрын
Been wanting to get a scanner is the top don the best bang for your buck atm? What do you think or do your recommend any others scanner?
@9thoth
@9thoth 8 күн бұрын
What a you know a honest mechanic. Unbelievable
@RS-vd6cs
@RS-vd6cs 13 күн бұрын
Alex, I love the upbeat chats with your wife! You, and I, are blessed to have loving, caring and God blessed women in our lives. She and my wife are definitely Proverbs 31 women. Btw, I’m also a new subscriber. I pray God’s blessings on you, your family and your business! 🙏❤️👍
@AlexTheCarDoctor
@AlexTheCarDoctor 13 күн бұрын
Thanks so much! I wouldn’t be where I am without my wife. I thank God for her every day. And I’m thankful you found your Proverbs 31 woman as well 🙏🏽
@rickhansen1753
@rickhansen1753 Ай бұрын
Great work, Alex and Team! Can you provide the link to the Topdon scan tool, please?
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
ArtiDiag Pro( $372)www.amazon.com/gp/product/B0BNKHCXVC?maas=maas_adg_D239DECC86B12794CB714C425703903B_afap_abs&ref_=aa_maas&tag=maas
@BethNeilson
@BethNeilson 15 күн бұрын
2016 Chrysler 200 Limited with the dreaded 3.6 here….I have oil in my coolant reservoir which caused a really thick milky substance but there is no coolant in the oil. It did run hot and I immediately pulled over and had it towed home. Should I just remove the reservoir to clean it and also drain the rest of the coolant and oil and replace the oil cooler? Or should I clean the reservoir/drain coolant and refill and do the block test to make sure it’s not a head issue? The oil cooler, to my knowledge as I have only had the car a year, has never been replaced. Thanks in advance!
@tominglima4126
@tominglima4126 28 күн бұрын
Alex, my friend has a 2014 Jeep grand Cherokee with the pentastar engine and the starter went bad on it. How hard is it to replace? I don’t have access to a lift so I would have to do it with jacks and jack stands. I saw a few videos of people replacing them but they all have lifts. I’d appreciate your feedback, thanks.
@map7463
@map7463 14 күн бұрын
How much did you charge for all that work? What would be the cost to replace the oil cooler? Including new intake seals?
@ramongonzales2105
@ramongonzales2105 Ай бұрын
I stumbled on your video and i made me realize that I can do the same test. I have the same problem and I think I should do that test . 🙏
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Do it! You can rent the tester from Auto zone. But get the fluid from Napa or Harbor Freight. There is a tutorial on my channel as well.
@johnjobber2219
@johnjobber2219 Ай бұрын
Great job! What was the total cost of your repair?
@HOTRODRICO
@HOTRODRICO 16 күн бұрын
when you checked the radiator by removing the upper hose why didn't you drain from below either the lower hose or the petcock? why spill that stuff all over the pulleys n belts ? just asking thanks
@jaimealarcon7536
@jaimealarcon7536 Ай бұрын
Agree, this is a ridiculous dealership assumption for something that may look as a possible "blown head gasket" I think most of the failure from the technician at this diagnosis is... the flat rate (they pressure to get things done fast) and tons of warranty jobs (underpay labor) because of manufacture defects/ errors. Since manufacture cheap out on quality control on the production line now technicians have to pay with their check to fix the manufacture errors for being cheap since they get underpay ridiculously.
@mds2465
@mds2465 Ай бұрын
Engine oil coolers are a super common failure point on a lot of modern cars. I usually see that on BMWs or VW products. Oil filter housings are also notoriously problematic on Audis. Those are a real pain to change out on the V8 engines.
@Leonarco333
@Leonarco333 Ай бұрын
And they all deny that the decision to switch to plastic is at all to blame for the problem that they don’t acknowledge is a problem.
@imfloridano5448
@imfloridano5448 27 күн бұрын
Alex, Rainman Ray channel needs your assistance with the pentastar engine dealing with the cam phasors and cam shaft's. I mentioned your channel in his comments that you and JT the online mechanic has tons of the 3.6 pentastar experience
@cletuskasady593
@cletuskasady593 Ай бұрын
Please do a video on that gorgeous D2 in front of the dodge Durango in this video
@cosmiccivic2124
@cosmiccivic2124 Ай бұрын
Great content
@richardt6980
@richardt6980 Ай бұрын
What about the heater core? Was it replaced or flushed?
@jirensentry7609
@jirensentry7609 11 күн бұрын
Ok. @7:28, I paused. I'm trying to learn auto mechanics on my own to save thousands... I plan to keep my Otima as long as possible. So, another way Oil can contaminate coolant is usually the head gasket, however, it can be the piston damage right?
@quinsavage2546
@quinsavage2546 Ай бұрын
Nice scan tool. Is it expensive and of good quality?
@p71guy
@p71guy 4 күн бұрын
Car Doctor, I got 2020 dodge Durango 3.6. Has 77k and during idle it feels like it drops value compression . Cause you can hear it from the exhaust. “Plump”No engine lights,no ticks. And it’s random. Any advice if this is rocker arms?
@zachmchugh
@zachmchugh Ай бұрын
I did a Dorman oil filter bout 8 months ago car been running great . It is loud though like in the video
@jay7264
@jay7264 Ай бұрын
The orings between the two halves of the oil cooler fail and cause the mixing of oil and coolant
@philipkrzeminski4355
@philipkrzeminski4355 Ай бұрын
YUGO. That’s what the orange car in background is. Parents had one. Literally the bare bones of a car. Turn signals and a opening for a radio. That’s it. Had fun with that hand break though.
@robertkindla6429
@robertkindla6429 Ай бұрын
Ford Fiesta, earlier than a Yugo GV.
@RichardJohnson-pk1vf
@RichardJohnson-pk1vf Ай бұрын
Just a follow up question, what made you decide on the scanner that you did and what scanner did you have before. had you not gotten the one you did how many did you evaluate?? thanks for and time you can spend on this.
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
To be honest, I’m an Autel guy. That’s my favorite brand. I was just trying something new with the is one but I prefer Autel
@jacobjee8187
@jacobjee8187 Ай бұрын
Thank you Alex and wife for going back to the dealer. The fact that they were still willing to be defensive and rationalize their sloppy work to “we go off what they say…we only get an hour diagnostic” shows the level of robbery they are willing to embark on selling engines all year long. If it truly was a mistake, they should have owned up to it and promise to try to do better. It is your job as a service writer professional to interpret what the customer is saying, what the mechanic is saying, and recommend the proper repairs and explain in laymens terms for the customer. This clip right here proves that the service writers are in cahoots with the mechanics, most likely because they have a scumbag GM and Owner. Please Dox this dealership so they can go out of business. Thank you Alex for being an Angel for people. Keep wrenchin’! 🛠️
@tmc4471
@tmc4471 Ай бұрын
I WISH you were closer so i could take my car to you. So many issues. Im here in Charlotte, NC. Do you have anyone here you would recommend?
@guytowers8479
@guytowers8479 Ай бұрын
Hey Alex, my question is what do you do with the blue fluid if you don't have a blown head gasket. Do you reuse it or dispose it?
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
I Dispose it .
@cadillaclou432
@cadillaclou432 Ай бұрын
I'm finally happy someone is exposing the dealership for their bad practices. Imagine taking your vehicle to the people who are supposed to know the most about your vehicle and get ripped off. And then charges you a premium .
@gado8929
@gado8929 Ай бұрын
Alex gone get you right 💪🏽💪🏽💪🏽
@Tyler-gb5sl
@Tyler-gb5sl Ай бұрын
Sadly I’ve been the inexperienced dealer tech put on jobs I had no clue how to troubleshoot and I’ve had my share of misdiagnosis in the past. This industry needs to change its ways and find a way to progressively build techs skills gradually and confidence rather than throw them to the wolves on flat rate and get pissed off at them to the point of harassment when they fail to do a job accurately they weren’t trained or qualified to do. Day one as a GM dealer tech fresh out of school and lube pit I was dropping transaxles out of Cadillacs and 8.8 axle ring and pinion gear replacements without any mentoring training or supervision till they come back with a dreaded “howl “😵‍💫. And this was in 2012. It’s just a bad situation happening in the industry all around at the moment.
@quinsavage2546
@quinsavage2546 Ай бұрын
How did the oil get into the coolant?
@tedwilliams8766
@tedwilliams8766 Ай бұрын
because of experience with a stealershitp a loooong time ago, ive built up a mechanics collection of tools, specialty tools, pullers, testing kits, etc, everything a pro mechanic would have but im not a pro mechanic. ive been repairing my own cars and other people cars for about 25 yrs because i do not trust any shop no matter if they have a good reputation or not. doing my own work, I KNOW its done right. plus with all the money i save doing the work myself, i buy tools BEFORE i need them. im a "better to have it and not need it than to need it and not have it" type of guy. i hope other people can help themselves sove some money and learn a new skill by watching alex's channel and other yt mechanics. rainman ray is also a good channel along with south main auto. if you try to repair your own car, just know and admit when your in over your head. some things for some one starting out might be too big of a job right away or if you dont have the right tools. take notes from what your favorite yt mechanic says and do research before attempting a repair. it will cost more for a mechanic to fix your mess.
@mblake0420
@mblake0420 28 күн бұрын
I'm same way, got tired of throwing money at problem just to get it back needing fixed right from stripped bolts and whatever else they permanently ruined. Better to take that money and but the tools and do the job once cheaply
@alexandergunaka666
@alexandergunaka666 Ай бұрын
Commenting early when borescope getting put up. The oil is most likely from messy techs changing filters over the year. I’m gonna go with the rare failure of the oiler cooler losing the middle of the gasket that goes around oil and coolant entryways. Coolant mixing with the oil in the oil cooler passageway. I’ll be wrong I know it but I’ll guess honestly.
@masterofnone7846
@masterofnone7846 Ай бұрын
What camera u use sir,don't see it in your link?
@FixIt1975
@FixIt1975 16 күн бұрын
Question, can that scanner get into the locked TIPMS on newer Chryslers? I'm looking for something in addition to my Snap On scanner
@AlexTheCarDoctor
@AlexTheCarDoctor 16 күн бұрын
If you’re looking for a sidekick to your SnapOn Scanner, I’d go Autel!
@user-fc9iq6le2g
@user-fc9iq6le2g Ай бұрын
Sometimes, the vehicle will run at normal temperature at idle and in regular driving. But once it goes on the freeway, it overheats. Which is typically the thermostat. Thats why i always test drive. Letting it idle isnt a good enough test, especially for coolant issues
@autocompletellc9906
@autocompletellc9906 Ай бұрын
The man said he’s gon run the test! No guessing!
@AlexTheCarDoctor
@AlexTheCarDoctor Ай бұрын
Every time!!!!
@stunnamrsports
@stunnamrsports 7 күн бұрын
Man all the SUSPENSE so what did U CHARGE em? Im new btw 😊
@seanhoward8025
@seanhoward8025 Ай бұрын
That’s why they’re called a “STEALERSHIP”!!!
@MarcMolina-jq1xj
@MarcMolina-jq1xj Ай бұрын
A Dodge dealership wanted 1500 to replace a battery cable. 😳😂😂 went to auto zone bought a splice cable 20 bucks. Worked just fine.
@Quickwrench75
@Quickwrench75 Ай бұрын
Oil pressure is higher than the coolant pressure leaking cooler oil will get into coolant.
@alexanderfelix7709
@alexanderfelix7709 Ай бұрын
Oil cooler failed, I had the same problem. They have a fatal flaw. The design is bad. There should be a recall with so many failures. There is a dorman all aluminum cooler replacement.
@Davis.Official
@Davis.Official Ай бұрын
My girl has overheating problems in her jeep and def gon run same process of elimination cause honestly I thought was trashed
@anthonyrizzo255
@anthonyrizzo255 19 күн бұрын
Genuine question if you don’t mind. Where is ur shop located? Genuine inquiry. I have a 19 Edge that ever has horrible drivetrain issues. Under warranty and ford doesn’t wanna acknowledge the issue. Again if it’s too personal don’t stress! Figured I’d give it a shot tho. Can contact me personally if interested in taking a 8F35 for work ! lol
@AlexTheCarDoctor
@AlexTheCarDoctor 19 күн бұрын
I’m in morrow, ga
@monterreymxisfun3627
@monterreymxisfun3627 Ай бұрын
How much do you mark up your parts?
@random13627
@random13627 7 сағат бұрын
same thing for vws except they make a crazy mess lolol u gotta clean everything bc everything gets clogged up 😂😂 damn oil coolers
@disi3
@disi3 9 күн бұрын
Nice Fiesta
@mblake0420
@mblake0420 28 күн бұрын
Cost of repair? Parts and labor seperate plz
@jonathanrobimson4543
@jonathanrobimson4543 11 күн бұрын
Hey Alex I called up there I'm from SC I'm willing to drive to check you out. I have an Infiniti 2018 q50 AWD anything you can do?
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