VLOG: harassed by security while a guest at the Millenium Hilton NYC Elevator placed in Fire Service

[@JoshCraver9000]

That guard should be fired; there was absolutely NO NEED to put the elevator in fire service!!

[@gluse]

+JoshCraver9000 And not just no need, but he also probably caused a major inconvenience to other people needing to use the elevators. Putting an elevator in fire service without permission is ILLEGAL!!! Turning fire service on can sometimes summon the fire department just like pulling a fire alarm summons the fire department.

[@blueauraretriever]

+gluse YEA! ABSOLUTELY! *IT'S EXACTLY LIKE PULLING A FIRE ALARM JUST NOT FOR THE WHOLE BUILDING JUST THE ELEVATOR SYSTEMS LEAVING THE DARN PEOPLE TRAPPED ON THEIR ROOM FLOORS WHO THE HELL WOULD TAMPER WITH A FIRE ALARM SYSTEM!!!!!!!!!!!!!!!!!!!!!!!!??????????????????*

[@msj191961]

+technicalboy “techgeek5000” 3000 It usually doesn't summon the fire department directly. If the elevators are tied into the fire alarm control panel, which they aren't in some buildings, manually activating fire service can trip a relay and put a trouble or supervisory condition on the panel. The abnormal condition is usually reported to the company that monitors the system. I don't think they would send the fire department for a supervisory condition, nor do I think he had it activated long enough for the company to feel the need to contact the maintenance company. This is a misconception that I often hear that I like to clear up, and that is placing the elevator on recall is not same thing as pulling the fire alarm in many ways. Doesn't mean he was justified in doing it, but something he probably couldn't get in trouble for.

[@ElijahMagniez]

+msj191961 I know a fire alarm tech in Atlanta. Putting an elevator in fire service will NOT sound the alarm or put a trouble on the panel. I know this for sure.

[@ElevatingSoCal1284]

+TheElevator&AlarmGeek I am sure that msj has more experience in fire alarms and elevators and I agree with him that in some cases, the FA panel is tied with the elevator system

[@alpaljl]

Security must have been bored out of his mind. On a side note, I HIGHLY recommend that you do not ever turn a camera off when asked by security. Video evidence never lies and turning off a camera equates to covering up a truth.

[@WestCoastElevators]

+alpalJL Although it is illegal to disobey their filming policy, I would agree. I would advise to pretend to stop the recording but actually keep it going, if only really capturing the audio.

[@blueauraretriever]

+WestCoast Elevators If I were him I would've turned my camera off.

[@blueauraretriever]

+alpalJL Probably.

[@alpaljl]

technicalboy 3000 Could'a should'a would'a too late, it already happened, but I still recommend NOT to turn a camera off. Use your common sense, not another source. It equates to your computer crashing and not having it backed up. Personally, I'd hate to lose my info. Turning a camera off is ridding yourself of your credibility in the argument. My advice to those reading this, DON'T TURN OFF YOUR CAMERA IF YOU ENCOUNTER SECURITY!!!!

[@blueauraretriever]

alpalJL but i might get arrested.

[@DieselDucy]

As a reminder, PLEASE refrain from leaving nasty comments!

[@theclueguy3388]

#Dieselducy Yes sir lol

[@sennlenscosplay]

OK. I understand.

[@haz05-06]

Never have, never will!

[@doverelevatorfan4617]

+DieselDucy That's a very, very nice Otis elevator but yeah rude comments are not needed here

[@mistertofu]

How do you get busted?

[@NationalElevator]

As much as security was trying to do their job, putting the elevator in fire service? That is both excessive AND ILLEGAL. Imagine if there were other guests in the other two elevators trying to go up to their rooms, and the elevator starts buzzing and taking them back down to the lobby? They would be traumatized! I know for a fact that the Hilton company is one of the best when it comes to lodging, and very much welcomes guest photography. This property apparently is partly owned by Millennium hotels as well, which would explain the poor security. Anyways, rambling aside, That guy handled his job unprofessionally, and just ended up making an ass of himself. Thankfully this was done late in the evening when the elevators would be less busy. Otherwise, that stunt he pulled might have cost him his job.

[@stevenk8209]

+NationalElevator im pretty sure that manager saw that the other elevators weren't full making it only logical to put it in fire service to bring it to the lobby because it wouldn't afftect anyone else. (IM NOT SAYING THIS OVERALL WAS LOGICAL, but the way he did it and how there was no passengers in the other elevators I think was fine)

[@blueauraretriever]

+NationalElevator yes you're right NationalElevator and guess what! If you pull the fire alarm it will do the same thing to the elevators so why even bother? This incident should be put on Danger Dolan's *15 stupidest security incidences of all time*. You should so totally watch Danger Dolan's countdown videos.

[@NathanDavisVideos]

+NationalElevator Yeah I know! It is not the security guard's to put the elevator in fire service! Leave it up to the fire department! Anyway how the hell did he get his hands on fire service keys?

[@RelaxingHomestead]

+Nathan Andrew Davis (Bantam Jeep Elevator) Fire Department is the elevators worst enemy. The fire department does not understand how to do anything with an elevator other than break stuff and cost the building owner lots and lots of money. Never leave it up to the fire department. If an elevator mechanic can get to the property faster than the fire department, things will end better for everyone involved.

[@RelaxingHomestead]

+NationalElevator You can put one elevator in fire service at a time. Does not require every elevator to go to the ground floor. Some older elevator fire safety systems do make them all go to the ground. But most do not. Fire service is not traumatizing for the passengers in an elevator. In modern systems a voice explains what the elevator is doing and asks the passengers to exit once the doors open. Not traumatizing one bit.

[@TheOmarGoshVlogs]

People act like people with cameras are terrorist. It's just a camera in public just like the security cameras that are everywhere including cell phones. Don't ever turn your camera off ever. It is your right to film. Great video just purchased the same camera after watching some of your other videos.

[@DieselDucy]

+TheOmarGosh which camera did u purchase?

[@Critical311]

The Omar Gosh Vlogs Hi Omar I didn’t expect to see you here!

[@LiftEnthusiast2020OFFTOPIC]

The Omar Gosh Vlogs PHOTOGRAPHY IS NOT A CRIME WELL IT IS IF U DONT USE IT CORRECTLY

[@jimrootismypresident3067]

hey omar never would have thought I would have seen you on an elevator video

[@ogClockTV]

I agree

[@danielmarreviews3947]

The security should get fired!

[@elevcan2312]

DanielMar 1228 i agree

[@jackx.cassway]

I wouldn't go that far but maybe he should find a new job

[@jeromehill7411]

facts

[@22408aaron]

Completely unprofessional. I hate it when businesses use the whole "terrorist" crap to cover up their very uncouth methods of prohibiting photography. I think that guard was abusing his powers, to say the least.

[@DieselDucy]

+22408aaron The sad thing. it was just security. EVERYTHING else about this motel was amazing. Wait til u see the hotel tour coming up in the next couple weeks :)

[@scratchpad7954]

+DieselDucy I will be looking forward to it.

[@aceee06]

+DieselDucy I don't think it's sad at all as the rest of the hotel made things right, it would be sad if that wasn't the case.

[@blueauraretriever]

+22408aaron One time I watched one of +Transit PLUS's videos of the Macy's Herald Square Security pulling the September 11 crap on him for filming the express elevators in the shopping complex.

[@blueauraretriever]

+22408aaron yeah. He basically pulled the fire alarm without actually pulling it down.

[@PNWElevatorAviation]

Remember. Photography is not a crime.

[@IneedmoresubsOnline]

Except North Korea

[@davidng2336]

And except on NJ and NY's PATH train.

[@williselevators]

That’s true

[@zotmidi747]

Depends on how you’re recording an what you are recording

[@thealexpshow782]

Yes. I filmed on the WES train and nobody said anything.

[@MrEarthboundKing]

I cannot believe he put it in fireman's service! Gross misuse of power!

[@DieselElevators]

+dubsll Misuse? Forget that, it's illegal!

[@nicholasmohr3353]

Why would he even have the key?

[@xanderrodgers8284]

Misuse of Elevator Keys. Also, it appears to be another tool for police use.

[@CJT3X]

@@nicholasmohr3353 you can buy them online

[@hawaiiskylineandelevators4115]

Ikr!

[@patricktimoney4199]

THE SECURITY GUARD SHOULD BE FIRED FOR GOOD!

[@wwood-ct7yn]

I strongly agree!

[@Voucher765]

I swear to God if people are going to be this stupid over the smallest of things I will teach them.

[@benjaminluo1720]

not necessarily. if the security fixes his mistake, he will keep his job

[@Josh-rl8lu]

Yes Definitely

[@dmvelevatorsandmore]

Agreed since he hates the First Amendment

[@JimLiElevators]

Andrew, did the guard tampered on Fire Service mode when he should not?

[@ElevatingDenver]

+ElevExplorings by JimLiElevators Indeed he did Jim. The security guard carelessly set the elevator in fire service without ever considered how it would effect the other people in the hotel.

[@WestCoastElevators]

+Elevating Denver Fire service can also sometimes be linked with the alarm system triggering the notification of and response of the local fire department. Unfortunately, this was not the case hhere. Otherwise that guard would have lost his job for sure.

[@ElevatingDenver]

WestCoast Elevators In New York City, fire service is always supposed to be connected to an alarm system. That was according to a news article I read.

[@blueauraretriever]

+ElevExplorings by JimLiElevators The guard is basically pulling the fire alarm without physically pulling it down. now consider the thousands of occupants STUCK in their hotel rooms now they are never going to be able to get to the lobby or enjoy a swim in the pool because of that security guard. I hope DieselDucy is okay

[@blueauraretriever]

+WestCoast Elevators I hope that next time he does it the fire alarms actually go off and the fire department gets a big red display on the computer screen saying that a security guard was tampering with elevator controls in the millenium hilton nYC

[@mrmattandmrchay]

At least you managed to film a lift (sorry, "elevator!") returning to the lobby under fire control which was pretty cool. Makes me wonder why some people "would" treat you that way, unless they get some kind of commission for the "number of guests you can annoy in a day", or he is just a grumpy "job's worth" that gets a kick out of being nasty and grumpy. Why would he WANT to treat you like that, when it seemed from what you were saying, other members of staff disagreed with his actions. I would have refused the $50 and suggested a "complimentary trip around the motor rooms" instead haha! Great video as always. Matt

[@blueauraretriever]

+mrmattandmrchay Just don't go surfing the lifts like BENO would try to do.

[@EDISONTECH]

agree

[@blue.light.fazbear]

CHG It isn’t exactly illegal but it is misuse as it disables the lifts for no valid reason (which is definitely bad for a high rise) He shouldn’t really have a fire service key anyway.

[@qeelevators2960]

Yes I would love to see a motor room

[@IanGSully]

@@blueauraretriever Yeah! That is dangerous!

[@over.4262]

That security guard needs to be fired

[@ogClockTV]

3:51 the nasty stuff begins...

[@aceee06]

This is the incident that prompted me to make a video on how Anti-American security and other people are in NYC and harass anyone that does anything unusual like it's a crime! I've been waiting all summer for this one!

[@mitchellarmstrong3759]

I’m glad the front desk lady got your back

[@TechNetworkUK]

Yeah security sucks

[@raymondhuang2459]

Gggggggg👎🏻😭

[@raymondhuang2459]

@@TechNetworkUK that is sucks😡😠

[@TSNY18-Animations]

The security guards may see your comments! So you may not want to say bad stuff about that security guard

[@reynaldochamorro8624]

hey Andrew, are you shame?

[@SirensAndElevators]

Security telling you put your camera away is one thing which I'd be alright with but putting the elevator in fire service mode while you were in was totally unacceptable and does illegal imprisoment.

[@MrWolfSnack]

Report it to the fire marshal, the guard will get shitcanned.

[@PlasticBubbleCosplay]

If there isn't a backup of people waiting for the elevators, what harm are you doing? You aren't vandalizing, making noise in the room corridors, or otherwise interfering with the business. Apparently the larger the belly under the uniform, the more officious the security guard. They should have made that security guard apologize to you in person, even if it meant his commuting to the hotel during his off hours. Hopefully he at least got a severe reprimand for his conduct and (mis)treatment of a hotel guest (you) who had not violated any rules. And also he needs to spend some quality time in the gym each day.

[@ElevatorDude]

I WILL NEVER GO TO THAT HOTEL AFTER WHAT I JUST SAW HERE!!!!!!!!!!!!!!!

[@ogClockTV]

Who agrees that photography doesn't have anything to do with 9/11

[@dmvelevatorsandmore]

I completely agree with you!

[@westburnworld]

1 thing that's really cool about this elevator is Otis used genuine Concave Buttons which is typically not used in North America, most of the time Concave Buttons are mostly used in Europe or as replacement Buttons in NZ, Australia & Asia

[@DieselDucy]

They are not commons here.

[@AS_Archives]

03:50 *EZ* Please exit when doors open

[@8point6]

Although you and many others may disagree, I believe the hotel security acted properly and accordance to their internal guidelines. Whether or not the misuse of the fire service mode was used, some elevators actually do have a function for security recall and deliver the elevator to any floor specified as a security holding procedure. This video is a perfect example of a successful security audit, which could arguably be used by others to exploit vulnerabilities within the facility for nefarious purposes. 1. This proves the hotel is actively monitoring and responding to responds their security feeds. 2. Verifies identification based on hotel records, although security may not have access to your name directly when booked via travel sites (expedia, travelocity, priceline, etc) Which, you even admit the room was booked under another name, although you paid for it. 3. Security documented the incident and captured proof of identification, just because it was a cell phone, don't make the assumption it's a personal device, it can be provided via the facility for use while on duty. Management responded to your communications via email, confirmed the deletion of your identification after they indeed verified you were a guest and had done nothing wrong. They responded to your Facebook message and even offered to make it right. Others might see this as rude or an inconvenience, but it actually makes me want to stay at their properties over others, especially in light of the 2017 Las Vegas shooting. I actually give props to Hilton on this one, although security probably should have better access to hotel records or checked with the front desk in the event they don't. I'm sure you had a room key, or a badge that could have verified the information you had provided them. - Also, just checked your channel out, glad you have the intro video - gives me a better understanding of who you are and what you do. I'm sure if you had explained to security it could've made the situation less tense. Additionally .. you might have brought light to the idea that I too, may also have Asperger syndrome. I know this video is quite dated, but if you happen to read this comment, I'd really enjoy chatting with you. Hope you're doing well, keep it up!

[@LucasMoralesNYC]

U are so correct!

[@Rohrbach00]

Disagreed

[@DieselDucy]

Hey just saw this comment. Would love to chat sometime

[@NJMoo3652]

Security can be such a pain about taking pictures and videos about stuff that is unusual. One time, I was in a building trying to harmlessly take pictures of the fire alarm system and I was forced by security to stop and put the camera away

[@blueauraretriever]

+NJMoo3652 Good reason not to take pictures: Security doesn't want it.

[@elevcarwashsirensandmore21]

@@blueauraretriever You are right but they can be a lot more kind about it.

[@RanHam]

I love it when the doors open while the elevator is leveling. You don't see it too much. Plus the leveling looks pretty smooth

[@blueauraretriever]

+RanHam335 It's called classic leveling and it's found on almost all older otis elevators dating up to the otis series 2

[@CYBEREMERALD2023]

Misuse of power!

[@BJMediaTransit8516]

That definitely is illegal for the security guard to use his personal cell phone to take a photo of your ID while he was harassing you for filming the hotel’s elevators. Thankfully that was able to be resolved soon enough but that guard though was really out of his mind overall in many ways!

[@DieselDucy]

he was quite nasty.

[@giga898]

"Cannot take pictures for terrorism reasons" Wait, what? That's ridiculous, it's public property. I can't believe people are still using "Well I'm probably not right but I'll just say terrorists do it" and expect it to work.

[@WestCoastElevators]

+Brandon Martinez The hotel is actually not public property. They have every right to ban photography inside, although it being "for terrorist reasons" is absolutely ridiculous. Having security is one thing, abusing it is another.

[@blueauraretriever]

+Brandon Martinez What's worse is that the security guard is pulling the september 11 crap on dieselducy.

[@SamSitar]

+Kyle West filming an elevator can't destroy anything.

[@DMack6464]

Looking at the comments, there is missing content of the origonal video and description, are they lying around anywhere on the internet? Re-uploads copy-pastes of description, that kind of thing...

[@WestCoastElevators]

D Mack I do not believe so. I don't think anything is missing from the description that used to be there, and the video was never reuploaded. Andrew edited it before uploading. There has always been a little bit of missing information. I'm not sure if Andrew decided to cut some parts out or if he shut off his camera when he realized the guard was hassling him.

[@Spaceshotx7]

That is the problem with security guards. Many seem to not know the official policy set by management, and seem to automatically think that photographers are spies for terrorist organizations such as ISIS. Security guards can't go harassing people. They need to treat the public, guests, and employees with respect. I hate it when staff act like jerks.

[@JakeWolf00]

Photography is not a crime!

[@indotravelguy2004]

*elevator* photography is not a crime

[@blueauraretriever]

yeah agreed but they wanna keep the buildings safe

[@indotravelguy2004]

*elevator photography* is considered *suspicious activity* in some cases, although I think thats super wrong. he has a licence to film elevators, right? I think so.

[@blueauraretriever]

133travelguyIndo 8 one time last summer I was in Florida I filmed the elevator in the hotel & everyone else was so jealous :) The hotel manager & head of security gave me permission to film them...

[@mrs2691]

In the US, no. The police/government cannot do anything to you just for taking pictures or filming.

[@BJMediaTransit8516]

It is illegal to extremely detain someone who is filming elevators, and/or transit, just because they do it as a hobby, like because they are an elevator fan, and/or they are a transit fan.

[@kg4boj]

No it's not.

[@Rohrbach00]

@@kg4bojUmm yes it is, particularly if they have business being there, whether they are staying in the hotel or are waiting for a bus, train, or catching a flight

[@ElevatingDenver]

I've been waiting for you to post this video! How ridiculous what security did, I bet they received huge fines from the fire department!

[@jeffreyz4632]

I agree, but why would they receive fines from the fire department?

[@patricknedz]

+Jeffrey Z (I Wanna Name) not really, because its not a fire alarm system but I don't think its right to do that to elevators for that reason

[@bigpopparand1]

+LittleRockElevators Pulling a fire alarm causes panic and the fire company will come to turn it off, putting a elevator to make it go down to the lobby is not the same lol

[@ElevatingDenver]

Jeffrey Z & bigpopparand1 Putting the elevator system in fire service mode on high-rise elevators sends an alarm to the fire department dispatchers. So the fire department treats it the same as a regular alarm and sends emergency services.

[@bigpopparand1]

+Elevating Denver My friend is on volunteer fire department here in new jersey, fire service mode does not call the fire department dispatch only heat and smoke sensors call the fire dept, and newer elevators go into fire mode when alarms goes off, fire mode in a elevator does not call fire dept here in new jersey they use fire mode to get sick people down the elevator in my mothers 5 story building all the time without alarms going off

[@myotismon767]

You handled that pretty well. I guarantee you if I was harassed by a security guard for filming elevators at a hotel that I was PAYING to stay at, I would not have been so nice about it.

[@blueauraretriever]

+Lord Elevator me neither. Forget it. Profanity and destruction GALORE.

[@JordanLoweElevaToursCanada]

I agree Lord elevator, Andrew did handle that very well but I must say this is very unprofessional for a security guard. Besides fire service is only allowed to be accessed by fire department, hotel staff with permission or elevator technicians running some tests on the elevators.

[@myotismon767]

I know. The guards shouldn't even have keys for that. They can't just abuse it.

[@blueauraretriever]

Lord Elevator yeah visitors will think something has gone horribly wrong.

[@JordanLoweElevaToursCanada]

+technicalboy “techgeek5000” 3000 yeah imagine if there are more people on the elevator with Andrew it would've scared the crap out of them.

[@historiclift27]

I myself once got caught by security filming at the Hotel Magnolia in Dallas. I was a guest at the time but it didn't really matter the guard just agreed that they were nice and rare elevators. Even bragged about them himself and allowed me to continue. I know you have seen those and how unique they are.

[@PinePowerLI]

Sadly this is the reason I quit the hobby years ago. Here in NY anyone with a camera is viewed as a terrorist. And being that I have chronic mental illness & anxiety disorder, it just wasn't worth having an anxiety attack over. Imagine if you weren't a guest in the hotel! I did get videos there in the past but won't chance it again. One day maybe I'll visit a City thats not as uptight as NY. And them using Fire Service should be some kind of violation, thats only supposed to be used by the Fire Dept. Its a shame I miss riding & filming these elevators but its not worth the stress. Even in malls you can be kicked out like so many years ago at Roosevelt Field. The old "Private Property" excuse. Should be a Federal Civil Rights law that protects photographers stating any property open to the public and within view of the public cannot be restricted from photography in any way. Until then, I stay in the woods where at least I don't have to worry about being harassed for taking pictures.

[@XORA-CODEYX]

That dude should be fired for yelling at a guest. Guest is King!

[@ElevatingArizonaByGageWilliams]

3:50 same thing happened to me on the ballroom/lobby elevators at the St Regis hotel in San Francisco.

[@DieselDucy]

What did they do?

[@ElevatingArizonaByGageWilliams]

@@DieselDucy they put the elevators in fire mode so that I would come down.

[@IanGSully]

Honestly, I am glad that front desk lady stood up to that security guard with you! Because that security guard was a jerk, so was his boss! Forcing the elevator cars down to the lobby using fire service was absolutely never the way to go, or spying on you using the security cameras!

[@DieselDucy]

This was a bad experience and the security there was awful. The rest of the staff was amazing.

[@elevatorgaming6712]

I have a question. When you got to the 55th floor, why did you stay in the elevator instead of getting out and getting a view?

[@EWPA14]

I think he was planning on getting a view when going to his room. Also the halls may not have windows.

[@gregdiamond4591]

2:13 was what that indicator doing?

[@joejones681]

This is me guessing, but if you look at the buttons, it goes from 3 to 31, so I think it means that there are no floors between them

[@gregdiamond4591]

Ok

[@gregdiamond4591]

Not EZ

[@gregdiamond4591]

Never mind ^

[@EWPA14]

EleLoxCraft I believe it was a camera glitch.

[@sarahedwards2]

And why don't they want people taking pictures because of "terrorism"?

[@STUAA2024]

2:13 I saw the left indicator glitch. That is weird

[@EWPA14]

I think it may have just been a camera glitch.

[@renny2012]

One night, I went to film elevators in a mall, it was a bit busy but I managed to film the elevators there. There were three elevators, Schindler 5400 AP, 2 Schindler EuroLifts. I didn't film the 5400 AP, because it was way too busy (stops at every floor) so, I decided to film the EuroLift without any person caught in my camera. When I was about to film the second EuroLift, a security was on my side and asked what I was doing, I explained about elevator filming and posting on KZbin. He agreed, but advised me not to film it because of the mall being too busy. (I too agreed, because the mall and it's escalators were fully cramped up with people, even the elevators!)

[@nikospodas6201]

THIS IS RUDE THE SUPERVISOR AND SECURITY GUARD SHOULD BE FIRED

[@IanGSully]

Good job

[@Rodj12341]

If you happen to have bad conditions like this, you can use glasses that have a built in camera which the security will most likely not notice.

[@kamhiquet64]

Imagine if there was someone in one of the other elevators when he placed them in fire service

[@pacfilming8117]

The reason why the last one didn't open is because it's fake there are only 3

[@LividCruiser]

If this ever happens again, please let the manager of the place know. That was completely unacceptable and uncalled for. What if other people were trying to get to their rooms? I hope that dude realizes that when he put it into fire service it recalled all the elevators.

[@Rohrbach00]

I am absolutely disgusted by how security treats NYC photographers like terrorists. In my opinion, this nonsense has to stop immediately.

[@EWPA14]

Oh that incident at the Marriott Marquis was fake.

[@Rohrbach00]

@@EWPA14 Oh yeah I forgot about that

[@dmvelevatorsandmore]

@@EWPA14 Never had a single problem when I filmed that Marriott Marquis

[@EWPA14]

@@dmvelevatorsandmore Apparently now it's come up where there have been some incidents there.

[@Rohrbach00]

@@dmvelevatorsandmore Neither have I

[@AndersonHobbyBoy]

Years a reason why I have a KZbin channel you’re such an inspiration thank you

[@DieselDucy]

Thanks so much!

[@jessiebrown8843]

Despite what happened, that is one nice elevator!

[@moose9784]

You handled it admirably, DieselDucy. Videography is NOT a crime!!

[@ElevatingArizonaByGageWilliams]

The security man put the elevators in fire mode because he had enough of Andrew taking pictures of the elevator and riding it because the guard thought it was suspicious activity and terrorism due to 9/11. The guard gave him a chance to comply in the first place by calling him on the intercom of the elevator he was in but he noticed the guy in the elevator had come too far

[@DieselDucy]

As a guest in a hotel, typically it is your consumer right to document your experience in a hotel.

[@nikivasquez]

That's illegal for the security to turn the fire service. By New York City Law, only fire department can use it, for fire inspections, or in a real emergency

[@nikivasquez]

True because it's a illegal according NYC Law

[@georgef551]

You ALMOST made it..... I'd still blast the security if you amend your review.

[@blueauraretriever]

+georgef551 I would connect a KZbin player to the loudspeakers and blast Danger Dolan across all of the lobby and Mezzanine on loudest volume so the security guard's ears can malfunction and fail.

[@FlipperGames505]

I hope that guy got fired, he needs to learn about the law, PHOTOGRAPHY IS NOT A CRIME!

[@RyanDoonan]

that is so rude of them to do that good thing the manager made it right

[@SM-hy5tt]

To DieselDucy Elevator When you were a guest of the Millennium Hilton in New York City in New York did you ride the high rise service elevators and low rise service elevators too?

[@ElevatingArizonaByGageWilliams]

The music in the beginning of this video sounds kinda chill

[@plum89]

I'm sick of security guards detaining lift filmers illegal. This is a mass problem in the lift enthusiast community. This has to stop, you are a lift filmer Andrew, you need to tell the security guard that lift filming is NOT a crime. I am a lift filmer and I got caught filming by a mall cop, basically I instantly noticed them that lift filming is not a crime. Hope my advice helps and have fun filming.

[@sarahedwards2]

Tallest hotel I've ever seen! My mom says the States have been a bit jumpy since 9/11. (We live in Canada, about an hour and a half west of the Peace Bridge.)

[@SpiderCollector000]

They use 9/11 as an excuse to treat everyone like terrorists now, while the REAL terrorists are the US government, that has the world by the BALLS... don't get me wrong, I love America and lived here my whole life, but I do not like what its turning into!

[@TrevorBerridge]

Correct me if I'm wrong but isn't turning the elevator into fire service, making you go to a non-requested floor for an absolute ridiculous reason considered 'illegal imprisonment'?

[@blueauraretriever]

+НормGaming HALLELEUYAH

[@whited586]

What a rude security guard.

[@BugFolk]

Was there any point this video was longer than 5:03? I'm confused why comments here say that security was calling you a terrorist if there's no mention of it in the video. There's no mention about a settlement. The video just sort of ends abruptly after he told you to turn your camera off. I'm left hanging and confused. Are these follow-up comments speculation? Or is this something you stated on another site, another video, or was this video truncated?

[@the.abhiram.r]

There is was a story in the description.

[@BugFolk]

Not anymore. There's just this "(5-11-2015) This is what happens when an elevator is thrown into fire service." and then the links to his other social media profiles. I'm disappointed there isn't any more info left for those who came later to see what this video is really about. I'm not ready to hit the dislike button for the video, but the post upload cuts leaves me with lots of unanswered questions. I don't like that.

[@MysticMTL]

Misuse of the fire service controls can get someone into a lot of hot water. I'm surprised this security guard still has his job after his behavior. It's a bit ironic though. You are on a trip with the world's largest elevator company, and filming an elevator...

[@blueauraretriever]

+MysticMTL I know! OTIS will be so freakin mad when they hear about this incident.

[@BJMediaTransit8516]

I was kicked out of one elevator there, because of some patients that needed to be in that elevator, and the person told me to go to another-elevator in the building!

[@codymcaleer7209]

Video starts at 3:50

[@Fantech0104]

Um isn't putting in a elevator fire key illegal when there is no fire emergency? That's a ridiculous way of trying to approach someone like that. Plus wouldn't the key use be considered tampering as well?

[@DieselDucy]

+Fantech0104 I believe it is. The guard should have called me on the emergency phone and asked me to come to the lobby to speak with him which i gladly would have.

[@geneseetrainselevators2448]

+DieselDucy I didn't know that Andrew. That guard was kind of rude to be honest with you.

[@Fantech0104]

+DieselDucy The security guard making a phone call would of defiantly been more appropriate then putting in a key like that in that particular situation. At the least the rest of the staff handled it well. Still seems like a good hotel in NYC though.

[@blueauraretriever]

+DieselDucy Same here bro. I wouldn't recommend filming in Macys Herald Square because as seen with other photographers they have some salt pounding security there.

[@FloridianElevators]

Those guards should get thrown IN JAIL FOR THAT!!!! It is illegal to put an elevator in fire service when there is no fire. WTH!!!

[@blueauraretriever]

+Superduper Julien Yeah. Same as pulling the fire alarm just not activating the fire alarms for the whole building just the elevators. Anyways today was my first day of high school and there's a 1930s otis freight elevator in my art classroom that goes up to the science lab, gymnasium, and cafeteria. I stared at the freighter for almost the entire time I was in art class and the teacher said "okay. I see you found something really interesting. Want to share it?" And I said "I found a 1930s otis freight elevator" and the art teacher said "Wow! I thought that was my personal parking garage."

[@FloridianElevators]

Cool

[@blueauraretriever]

+Floridian Elevators I'd be surprised to know what happens to a Kone EcoDisc when it is put into fire service mode.

[@kg4boj]

It's not illegal. They can put it in fire service mode if they want to. Some buildings without call cancel buttons do that all the time when some jackass pushes all the buttons. It's also how they get drunks, homeless people, and other vagrants out of the building instead of having to chase them around.

[@conrad1478]

Watching this today still makes my blood boil. That security guard should not only have been fired, but charged for abuse of fire safety feature on an elevator. Whether you broke the rules or not, you have video evidence of him breaking the law. You could've threatened to turn him in to NYPD

[@bostonelevatorsaviation]

This bust was probably one of the worst ones in this community. I am so sorry this happened to you Andrew :-(. If they are so worried about this kinda stuff, this sounds kinda silly but why wouldn't they keycard off the elevators? Again, photography of any kind is not a crime.

[@dmvelevatorsandmore]

It's illegal to videotape in bathrooms/changing rooms. Also illegal to videotape in healthcare facilities without consent from the patients/staff under HIPAA and military bases under 18 USC 795

[@bostonelevatorsaviation]

@@dmvelevatorsandmoreI was referring to Elevator Photography and other stuff like that. I should have worded it better than I did

[@psirvent8]

But what if you had put the elevator into phase 2 fire service using a key of your own ?

[@Cool32216]

Pathetic. Security guards get all nervous that there's going to be like a repeat of 9/11, that they have to be all rude, telling people that they can't do things that they're allowed to do, like film elevators and say whatever they want. Next thing you know, it's a whole big deal over something very little. I can imagine that before 9/11, rarely any of this crap would happen.

[@BJMediaTransit8516]

The DoubleTree by Hilton at Boston Bayside MA sometimes has a really mean guard who can easily interfere with you if you attempt riding around or filming the hotel’s elevators late at night, even if you’re a guest at that hotel. That happened to me in January 2023 when I stayed there for two nights and was being bugged by that scary guard who hung in the lobby by the elevators.

[@DieselDucy]

That is very rude.

[@BJMediaTransit8516]

@@DieselDucy Fortubstely I didn’t see that guard when I came back there in August of 2023 but those times I encountered him, I almost thought he was gonna try to hurt me because of how stunning and scary he appeared to me and I had quite some PTSD from that. All for just riding up and down on the elevators late at night!

[@bigpopparand1]

Would of showed him my room keycard and told him to pound salt

[@bigpopparand1]

+WestCoast Elevators I wouldve made the guy walk up with me to the room and then go in and tell him offf

[@blueauraretriever]

+bigpopparand1 You're funny I would've said the same.

[@blueauraretriever]

+uaedaien You will literally make someone actually DIE from uncontrollable laughter disorder of these comments.

[@WestCoastElevators]

That is absolutely ridiculous! That security guard has some serious power issues. I hope that along with trying to make things right with you the manager had a talk with the security guard who confronted you about having better treatment of guests. He definitely had no right to take a picture of your ID, especially with a personal cell phone.

[@Toongeek45]

Wow. That is quite a story. When he called you in the elevator, I thought he was cool with it the way he dismissed the call just like that. The whole time the elevator was going down to the recall floor, I was repeating to myself "you did not!" I have never stayed in a Hilton before, but I will not let this incident determine my view on Hilton. I am sure this was a one time incident and management did try to compensate you. But I cannot believe they recalled the elevators because of what you were doing. They probably held up a lot of people waiting to come down.

[@DieselDucy]

+Toongeek45 They did make it right. Hilton is an AWESOME company and supports elevator enthusiasm.

[@missourielevators9252]

+DieselDucy The Hilton near my house is friendly they said once their elevators are finished being worked on they said I can come film the m they just finished a 12 million dollar renovation. they don't have as problem with me coming to film but I might end up struggling trying to film there

[@missourielevators9252]

+DieselDucy when i meant there i was talking about the Millennium Hilton

[@blueauraretriever]

+Toongeek45 yeah. I hope that hotel has Office 365 so that all of the hotel visitors can collaborate on a giant mega class-action lawsuit for this incident.

[@Spaceshotx7]

I felt like the treatment was extreme, and why would security do something drastic such as putting the elevator in fire recall mode just because someone was filming the elevator? Security is overzealous and hates photographers, even in place where there is no official prohibition on using cameras on the premises.

[@elevatingtorontobytoronele1143]

Its NYC, people

[@JimLiElevators]

Right.

[@TransitUSA]

That was very rude. He should be fired for what he did, regardless of who you are or what you are doing and why.

[@kamhiquet64]

Sue the guard. Enough said

[@DarkBoo007]

Did he really put all ELEVATORS in Fire Service Mode...?

[@blueauraretriever]

+Dark Boo Well I have news for you *he did*.

[@Moneytane1976]

That Guard was so fat, just give him a dozen pizzas and he should leave you alone. He probably can't ride the lift as it will snap.

[@elevatorz89]

I don't think it'd snap immediately, it would go at one floor per minute instead. At the second floor, it'd snap.

[@SRR475]

Adorecream 1976 ur so rite

[@SpiderCollector000]

The guy literally looks like he likely had to waddle around like a penguin.. He probably needs to lay of all food for that matter lol

[@ElevatingArizonaByGageWilliams]

That’s not very nice!

[@alexthephotographer9314]

I love filming elevators as it’s one of my favorite things but, I haven’t done it in a least 2 years because I’m afraid of getting busted by security. I don’t understand why security doesn’t understand that

[@msj191961]

Man, some of the comments against this guard are harsh. I'm going to go ahead and clear up everyone's misconceptions. I already told this to someone else, but putting an elevator on fire recall is NOT the same thing as pulling the fire alarm. The worst it can do is trip a relay putting the fire alarm system control panel into trouble/supervisory. When this happens, the monitoring company is usually notified of the abnormal condition, and maybe the maintenance company will be called to investigate. The fire department is not called for a little trouble condition. Plus, he probably didn't even have it on long enough for them to get concerned. In fact, he could have even gotten the key from maintenance who already bypassed recall on the panel. I've heard stories of security using fire service in situations like this, and if they think they're using it to protect the safety of the building, then I'd say they're technically justified. Not that recall was the smartest or most considerate option to use here, though. I don't agree with anything else the guard did either, like the rude behavior and the picture of the ID. He wasted Andrew's time and made himself look bad in the end, but I'm glad the manager made it right.

[@Scsibut]

+msj191961 Yes Msj is completely right on this. Fire recall would have nothing to do with the main fire alarms of the building. The building management can authorize anyone to use it that would have a justified reason to and it is totally legal. I do however also agree that Andrew was treated terribly and his behavior for treating a guest in the hotel like that is unacceptable.

[@kylehill3643]

You can get plenty of "keys" on Ebay. :)

[@cardinaloflannagancr8929]

It is also irresponsible to make it easier for illegal use by informing people of ease of availibility needlessly.

[@cardinaloflannagancr8929]

Hearing stories of something does not equal legality it could have been illegal but overlooked. "The road to hell is paved with good intentions." Also if they know saying they are protecting the building will keep them out of trouble, guess what they'll say. You also in excusing his behavior point out that others were possibly involved. May have knowingly aided him, disabled alarms and possibly prevented communication with the fire department. Everyone protected by the same excuse as him. The guard was right by the desk and as mentioned being told several times the man was a guest. The guard only pulling out the line he knew to say when shown to be wrong. The guard likely thought he was a tourist filming around in the hotel as he charged he was trespass nothing more. He displayed a common tactic by redirecting attention. Using a claim of threat, which oddly enough he didn't bother to pursue at all hmm.. Like he knew to say that. When shown to be wrong in his assumptions.

[@blue.light.fazbear]

Thank you for clearing that first misconception. Far to many people think that putting the elevator in fire service will call 911. This misconception is ridiculous and untrue. It can not call the fire service over something as little as that.

[@bryanhendrix-cavaliergentleman]

off the wall slightly topic related question: Is it okay for a security person to place the elevator in recall mode if the guests are arriving intoxicated and having fun playing around with the 'stop' feature and repeatedly making a bell ring ??

[@dellvoid]

Supervisor: You are not allowed to take pictures in this hotel. His guard: *takes picture of your ID using his cell phone* Anyone else watching in 2019?

[@ElevatorDude]

That security guard is a hypocrite.

[@arpsichord7474]

GD sucks

[@dellvoid]

@@arpsichord7474 Literally no one asked

[@samrosenow7596]

Do you know why they put the elevator in fire service decildusy ?

[@RareRoblox]

Inspections.

[@z185284]

To emulate Security Recall Mode because the guard didn't have the key for it :P

[@nicholasmohr3353]

3:50 WTF?

[@TheArkamedBat]

Fire service

[@liftsinmy]

LIFT FILMING IS NOT A CRIME! PHOTOGRAPHY IS NOT A CRIME!

[@mrawesomecookie38]

I think the "There's our friend Mr. Security" got his attention.

[@caja1491]

Is that an OTIS Elevonic 401 w/ Series 3 fixtures? Highly unusual...

[@DieselDucy]

Not sure

[@MrElevatorking]

Wow they had to call all the elevators to Lobby because of just ONE person filming the elevators. Pretty neat, pretty pretty neat.

[@blueauraretriever]

+MrElevatorking :)

[@Undercoverelevator212-s2n]

Good picture of One World Observatory! Did you get those elevators yet?

[@metro_via_transit]

5:58 BLAME 9/11 FOR THIS

[@JimLiElevators]

EXACTLY!

[@metro_via_transit]

@@JimLiElevators dont worry I recently got busted for filming a VIA Bus at Kel Lac TC

[@Gigan007]

Actually, blame the terrorists who made 9/11.

[@CatBot007]

I always wondered why the window on some Otis floor indicators are so big, I never thought there's special messages in the "empty space"

[@DieselDucy]

Correct.

[@ATEGF2K7]

That security guard should be fired and Photography is NOT a crime.

[@DieselDucy]

Especially when I am paying the motel money to stay there.

[@madeupafvhonorablementions6309]

Why did you delete the story about what happened after the bust?

[@DieselDucy]

I made it public again. The security guard wanted his face out of the video which I fixed.

[@theelevatorstation6783]

What was the music?

[@xanderrodgers8284]

Wait so he saw the video upload and made contact with you?

[@johnoconnor7918]

The elevator went down to the main lobby level on its own instead of as a response to the floor's button being pressed at 4:22.

[@zettabytetheprotogen7525]

If the security guard took a pic of your id on his personal cellphone that means he does not have a security guard licence

[@tigresstigerbrookhaven113]

Who broke up the indicator?

[@DieselDucy]

Not sure.

[@k1necorporationmedia]

DISCLAIMER: Do not get busted